Name: OYO Charing Cross Hotel
Address: Renfrew St, 310 yes, Glasgow, GB

4/10

Poor

29 Aug 2023

Mr G

Noise of mw just below. No reading light or switch near bed. Poor evacuation of water in sink. Pictures deceitful

Leisure Self

8/10

Excellent

29 Dec 2022

B

A fine pleasant stay in a well located hotel.

Self

2/10

Poor

16 Sep 2022

Debra

I was at this hotel for about 15 minutes and realized I couldn't stay. Whatever they were using to clean made my eyes water, I was sneezing, and I could taste it in my throat. Unfortunately, they had already charged my credit card and said it was non - refundable. Even tho it was a severe irritant to me, they would not refund any of my money. Do not recommend.

Leisure Self

8/10

Excellent

05 Sep 2022

John

John Boy

Noticed small amounts of black mold on skirting boards in the bathroom. Also, small black mold on the grouting wall tile section right next to the shower.

Friends_and_family Friends

4/10

Poor

01 Sep 2022

Laura

Considering I paid such an over inflated price for my room for one night, the first game I had to play on entering my room was 'is it blood or ketchup' that was staining the top of the chest of drawers. I also had to play 'dodge the stray hair' while in the small shower' which was hanging off a broken soap tray. I understand the hotel was busy (I wouldn't have booked it if there had been more choice in Glasgow for the night I needed) but at double what I paid for a suite in the Strand Palace Hotel London some years ago (I know!!!, but I needed to stay in Glasgow on that one date and everywhere else was fully booked), they could have at least made sure the room was clean in advance. If I had paid a price reflecting on the quality of the accommodation (i.e. an awful lot less) I would have been more accepting of the situation... The staff were very apologetic the next day but they had my money and I just wanted to get out.

Leisure Family

4/10

Poor

08 Aug 2022

Thomas

Claustrophobic

Tiny room and tiny shower
No hand wash facilities in toilet

Friends_and_family Family

8/10

Excellent

03 Jun 2022

Kevin

Rooms was basic and clean, but comfortable. Shower was a let down as flooded and had no pressure

Partner

8/10

Excellent

30 Apr 2022

Julie

Overnight stay.

This is an old building and reflects in appearance. Room perfectly clean as was shower room.

Friends_and_family Family

8/10

Excellent

30 Apr 2022

Devika

Nice hotel

A nice hotel. Shops and bus service nearby.
Some steps to climb to go up to the front door though and also inside to the rooms but my suitcase was carried upstairs for me by the receptionist - very helpful.

Self

8/10

Excellent

22 Apr 2022

Ian

Clean and tidy

Clean and in a great location with helpful staff.
However the place needs a complete facelift. Just a good decoration throughout to make it an absolute gem.

Self

4/10

Poor

21 Mar 2022

Thomas

Overnight stay

Found the hotel very unclean, shower area very small no cooked breakfast, pot luck if you can find parking space

Friends_and_family Friends

8/10

Excellent

06 Mar 2022

Caroline

We couldn't get the shower to come hot so did not have a shower. Otherwise it was very nice.

Partner

10/10

Exceptional

24 Jan 2022

Alan

It was nice and near Glasgow city centre just round the corner

Partner

6/10

Pleasant

15 Jan 2022

Verified traveler

You get what you pay for, I guess..

Good location. Very small room, bathroom as well. Could hear everything on the corridor. Croissant at the breakfast table were out of date by a week.

Partner

2/10

Poor

08 Dec 2021

Marshall

Avoid property.

We had a guest stay and this is the feed back.

• Very small room, no room to open his suitcase.
• The room had a bad smell.
• No water pressure in the shower.
• Had to climb of the toilet to get to shower.
• Everything was falling apart in the building

They guest was due to stay for 4 nights and only stayed 1.
The hotel have ignored all emails complaining about the hotel.
We request as refund for the 3 nights they didn't stay and this has also been ignored.
This was due Cop26 so I am sure they re sold the room.

Business Self

6/10

Pleasant

14 Nov 2021

Jimmy

It's OK

I stayed there for COP 26. The room was ok, comfortable and clean. I thought it was very expensive for the condition of the property. The breakfast was acceptable.

Business

2/10

Poor

29 Oct 2021

John

Not what it seems or says on the tin!

Due to weather conditions our travel arrangements were cancelled and required immediate accommodation. It was very disappointing, didn't look clean, was dated and when asked about breakfast was a told 'he could do it for £40!!
The room was an immediate shock to the system and also the fact you shared a toilet and shower with 4/5 other rooms. The room was cold, bedding stained! My daughter was in tears. We left (never intending staying) and managed to get in at an Ibis for £10 more inc. breakfast. Well appointed room, warm, comfortable and clean. It was more like a DSS/Benefits bed sit and well over priced for what it offers. DO NOT GO! You have been warned.

Friends_and_family Family

10/10

Exceptional

21 Oct 2021

william

Recommended

I was given a free upgrade. The room was modern, clean and comfortable.

Self

8/10

Excellent

20 Oct 2021

Christine

Good enough

Off site parking: first come, first serve basis. We parked near the hotel. Upon checking in the morning, the right side mirror of our car got broken. It looks like it was hit by a passerby.

Check-in: Smooth, reception asks for ID.

Room: we were placed on ground floor, room 25. Beside the reception. Has twin beds. Comfort room is clean. Amenities provided except for soap, toothbrush, toothpaste and shower cap. Towels are provided. Hot water working properly.
Spacious room. Good for 4 people. The bed is comfortable. Everything in the room looks old but is clean and good enough to use. Pillows are soft. Mattress/sheets looks yellow but clean. Lighting in the room is great. Plenty of cabinets. A couple of hangers were provided. Tea/coffee are available. Heater in the room is old and takes time to work.

Staff: Kind and polite. 4/5

Overall: 2.5/5

The place good enough to sleep in for a night.

Partner

10/10

Exceptional

01 Oct 2021

Peter

Lovely room

Could not find a TV remote control but that was ok as we were tired and went to sleep. Next morning I looked under the bed for remote control and did not find it there but saw lots of fluff and filth and even discarded letter from a previous occupant. Told reception about the dirt under the bed and they said they would sort it.

Partner

10/10

Exceptional

06 Sep 2021

Amy

Really great stay! Very friendly staff and clean room! Would definitely recommend for stays in Glasgow!

Leisure Self

2/10

Poor

04 Sep 2021

Jemma

The room was not up to the best of standards. Hygiene was not up to best standards as it was a shared toilet and shower between 2 other rooms. Was very unlead as the website did not mention this.

Partner

8/10

Excellent

14 Aug 2021

Brian

Value for money

Business

4/10

Poor

07 Jun 2021

Jas

Read the small print

Was told that the bathroom would be shared by 6 other rooms when we arrived. No choice to upgrade to en-suite room for each cost. Plus had to pay extra to park, despite selecting including parking on the app.

Partner

6/10

Pleasant

16 Dec 2020

Verified traveler

Don’t book late

I booked late as plans had changed and the reception man did not seem happy I had appeared during the night and seemed confused that I was able to book a room late.

Partner

8/10

Excellent

21 Nov 2020

Lord Ivor

Good trip

Was handy for the shops the hill steep

Self

10/10

Exceptional

15 Aug 2020

Rachael

10/10 would recommend

Had a lovely stay! The reception staff were very friendly, the room was so comfortable and it must be said that they have great showers. Even during a pandemic, it was really enjoyable and the proper precautions have been put into place to allow people to have a safe stay.

Partner

8/10

Excellent

06 Mar 2020

Marissa

The staff was very nice and helpful, the room was ok, the bathroom a little small.

Leisure Friends

8/10

Excellent

30 Jan 2020

Fay

Great budget stay in fab location

A great location, easy and friendly check-in, basic but perfectly adequate room, surprisingly good breakfast given price!

Partner

8/10

Excellent

23 Jan 2020

Verified traveler

Friendly Staff and Comfortable Stay

the staff were really friendly and the hotel was comfortable. when breakfast was provided, we arrived a tad late, however the staff didn't mind and were friendly and allowed us to continue. the location was slightly hard to find because of construction during the time we travelled (not the hotel's fault) but the night stay was really quiet and you wouldn't notice it's along a busy highway.

Partner

6/10

Pleasant

11 Jan 2020

Helena

All right for the money.

Receptionist very kindly let us into room an hour early. Room was very basic looked nothing like what was online. Bedding seemed very clean but there was a few black marks on both quilt covers. Didn't try breakfast as thought it finished at 9.30am not 9am.

Friends_and_family Friends

2/10

Poor

06 Jan 2020

Kate

The entrance is a long way up from the sidewalk.

Unfortunately I did not stay at the Charing Cross Hotel. I arrived at the bottom of the stairs that lead to the hotel entrance with one very large suitcase and a roll on. I just could not carry the suitcases up the stairs to get into the hotel. I rang the hotel to ask if I could cancel my booking but they said that this was not a reason that they allow you to cancel. I will know in the future to make sure I look carefully at the photo of a hotel taken from the perspective of the footpath in front of it so I will not book a hotel that has more than 8 steps to get me to its entrance. Please disregard the comments but I had to press the comments buttons to get through to make these comments. The hotel looks lovely in the photos and were I to need a place to stay and I only had hand luggage I would book it again.

Self

8/10

Excellent

22 Dec 2019

Verified traveler

Good central location n friendly staff

Friends_and_family Friends

8/10

Excellent

05 Dec 2019

Verified traveler

Great Value

I had a warm greeting at check in
I was pleasantly surprised to see my room. It was cozy and comfortable
Had a lovely full English breakfast each morning
Sauchiehall Street is nearby with lots of places to eat.
About 15-20 min walk from Glasgow Central station but a nice location.

Self

8/10

Excellent

21 Oct 2019

Donnie

Very good value for money, and a very good cooked breakfast.

Friends_and_family Family

2/10

Poor

15 Oct 2019

Maureen

Better choices just up the street

As soon as we saw our room we wanted to check out, but they wouldnt give us our money back. Booked two nights and were told we could talk to the mgr the next day about getting 2nd night refunded and mgr was never available. No desk clerk the next morning either. DO NOT STAY HERE

Friends_and_family Family

6/10

Pleasant

14 Oct 2019

Verified traveler

Location for our needs was perfect. Room was tiny with double bed against a wall so oonly one side was accessible!!!
Ensuite was a cupboard,!!
Curtains weren't long enough to reach the window ledge!
Breakfast was plentiful
Will not return but certainly not worth £100 for one night!!

Leisure Partner

10/10

Exceptional

04 Sep 2019

Heidi

Great stay good value and god breakfast

Self

8/10

Excellent

02 Sep 2019

Gary

Nice enough for a short stay

Only stayed for one night as was visiting to see friends. Ideal location for the City center. Basic room but was clean and more than suitable for our night stay. Breakfast was good and the staff were friendly. Good value for the price we paid but did think the room was en-suite but it wasn't!

Friends_and_family Friends

8/10

Excellent

30 Aug 2019

Verified traveler

Friendly staff and good location. Parking is a bit of an opportunity. Bathrooms ate kept clean, but you need to be ok with sharing and queuing in the morning.

Friends_and_family Family

8/10

Excellent

28 Aug 2019

Marios

A VFM STAY ...

A family comfortable single bed for each stay very hospitable and good value. Very friendly reception staff and convenient for late comers/checkin.

Family

2/10

Poor

28 Jun 2019

Verified traveler

Confusing

Booking changed with no prior heads up about change of hotel, so i never actually stayed in Charing Cross Hotel, instead i was put in sub-par room further up the street. Rather stressful & inconvenient situation that could have been handled better.

Partner

10/10

Exceptional

12 Jun 2019

Kate

What You See Is What You Get.

Overall a good experience. Does what it says on the tin. If you need a lift this isn’t the one for you. It’s right on the cusp of the city centre, rooms aren’t en-suite but toilet/shower rooms are clean. Bedrooms cosy with warm, comfy beds, a telly and free Wi-Fi. Cooked or continental breakfast included in the price, although dining room/kitchen aren’t exactly the fastest nor are they particularly forthcoming which is a shame as check in/out is quick and easy with desk staff who are warm, welcoming and friendly. I’d go back again and would recommend to others.

6/10

Pleasant

01 Jun 2019

Verified traveler

The Good: Cheap and centrally located.
The Bad: Noisy, both outside street noise and guests (thin walls, Italian young 20s group).
The Ugly: Copper shows up at my door 10 minutes after I check in. Says has report of criminal matching my description. Asks for ID, I show him my passport. Obviously mistaken ID and that was the end of the matter. Cop was polite, but I suspect the Front Desk guy (mistakenly) 'grassed me'.

Friends_and_family Family

6/10

Pleasant

04 May 2019

Verified traveler

The room I got at this property was super humid and uncomfortable.

Leisure Friends

8/10

Excellent

19 Apr 2019

Verified traveler

Friendly welcome, convenient for the city and easy to park

Business Self

6/10

Pleasant

10 Apr 2019

CJ123

Nice staff. Decent breakfast. Very noisy building, not thee nicest area.

Leisure

6/10

Pleasant

29 Mar 2019

Verified traveler

Lack of tumbler& dirty grouting scarcity of teabags

Leisure Family

6/10

Pleasant

16 Mar 2019

Verified traveler

OK

Advert was confusing. I thought it was en suite.

10/10

Exceptional

28 Jan 2019

Verified traveler

Nice quiet place.
Worth the price
Although had to walk a fair bit

2/10

Poor

28 Jan 2019

Verified traveler

booked on line a double room for to adults when arrived checked and shown to room was up in a attic with a single bed meant to be double room all damp and moldy went back to complain and was told they were fully booked and they could not offer other room unless i paid a extra 50 pound for a other room with double bed and bathroom with a shower total rip of but i had no were else to stay and had to pay i will never use again

10/10

Exceptional

23 Jan 2019

Verified traveler

The property was clean, at a convenient location, and we felt safe during the entirety of your stay.

8/10

Excellent

22 Jan 2019

Verified traveler

Amazing breakfast! Very good location. Not the nicest looking but you get your money's worth.

8/10

Excellent

05 Jan 2019

John

Fantastic value for money , bathroom was needing some tlc but would definitely stay again . Breakfast was freshly cooked and lots of choice - cereals toast yoghurts and small patisseries. Beds comfy , the next room had a younger family who were noisy till late at night but didn’t disturb my daughter just myself as I’m a light sleeper

Family

6/10

Pleasant

28 Dec 2018

Verified traveler

Got what we expected for the money we paid, situated at Charing cross it was fine for going down to the centre, and also good for the SEC Hydro.
Breakfast was fine and enough for us, only problem for us was the steep stairs up to the room, but hey ho! i'm not as fit as i was. All in all a good three star Guest house.

8/10

Excellent

20 Oct 2018

Clement

Ok place to stay.

Ok place to stay. Wouldn't be rushing back though.

Partner

8/10

Excellent

08 Oct 2018

Helga

Good value for its money. Much better than some Easy Hotel chain.

8/10

Excellent

07 Oct 2018

Dawn

Cheep and cheerful

Cheep and cheerful. We had 2 double beds in our room and an end suite bathroom flat screen TV, kettle and hairdryer. There were a few screws needing tightened and general DIY needing seeing too but I'd deffinetly book again as the price was good and it was a perfect place to crash out after a night out in Glasgow

Friends

8/10

Excellent

23 Sep 2018

David

Nice breakfast

Nice breakfast

Partner

8/10

Excellent

21 Sep 2018

paul

the room was clean and new , the tv had no reception , heating good , clean linen , shared shower and toilet ok.

6/10

Pleasant

20 Sep 2018

Verified traveler

Clean, basic hotel for a night.

I stayed on the top floor. There was LOUD banging - like moving big appliances - all night. The next day staff said it was a vent, so they were aware of it. It was very clean, with a cooked breakfast. There were two communal bathrooms for the floor. One of the showers dials were mounted so high I couldn't touch them, so had to redress, gather all my things and change shower rooms. There were plenty of tea and coffee items. Staff was very polite and accommodating. This is a BASIC hotel, and the price reflects this.

10/10

Exceptional

09 Sep 2018

Waz

Awesome to stay in

Good room service, breakfast, hotel staff and overall cleanliness, well maintained, meeting all basic expectations. And what you want in lesser price and 10 mins walk to city centre

6/10

Pleasant

09 Sep 2018

Verified traveler

Ok if you want to share a bathroom with 10 others

The hotel location was ideal for us. We found the room on the top floor to be very small which was compounded with reduced headroom absolutely be the bed due to the roof timbers. The bed was a double, bit comfortable on one side and hard/ creaky on the other. The breakfast was nice inc a fully cooked version. The one major thing was not toilet or bathroom in the actual accommodation. There is instead a shared bathroom on each floor servicing 5 bedrooms and potentially 10 guests each which we were not expecting, you get private facilities at Travel Lodge or equivalent...

Partner

8/10

Excellent

03 Sep 2018

Verified traveler

Very friendly staff. Room (w/ bathroom) was a bit tight, but it worked.

6/10

Pleasant

23 Aug 2018

James

Comfortable bed

Comfortable bed.

8/10

Excellent

17 Aug 2018

Heike

Small rooms but clean and very friendly

The room and bathroom were quite small but everything was clean, the bed was comfortable, the staff were very friendly and the breakfast was great.

Partner

2/10

Poor

09 Aug 2018

Verified traveler

Worst hotel I’ve ever stayed at. Dirty, no effort by management to make the place comfortable. Awful. Do not stay here.

8/10

Excellent

16 Jul 2018

Verified traveler

Nice accommodation nexr to city centre

Nice room, friendly staff and very nice breakfast.....everything was ok

8/10

Excellent

23 Jun 2018

Malcolm

Ideal location

Very close to city centre dated decor but comfortable and quiet location

8/10

Excellent

16 Jun 2018

Malcolm

Ideal location

Close enough to everything

4/10

Poor

28 May 2018

Carissa

The hotel staff was not friendly at all. They made us feel unwelcome and that any small request, like calling a taxi, was a major inconvenience. The rooms were decently spacious, but the chair in our room was broken and the beds dipped in strange places. There are plenty of other hotels and bed and breakfast for similar prices, I wish we would have chose one of those. The rooms really are not bad, but feeling unwelcome in your hotel is not a way I like to spend my vacation.

10/10

Exceptional

17 May 2018

JOHN

great breakfast

Excellent location will consider staying again in the future great breakfast
shame about parking

8/10

Excellent

06 May 2018

Adam

Nice breakfast, clean rooms, and close enough to the city centre. The front desk staff weren’t there when I first arrived so I ended up going for a walk about the neighbourhood while I waited. Expedia indicated that I would receive early check-in at 12pm but the rooms were not ready and the staff seemed unaware of the early check-in. All in all a reasonably good place for a reasonable price.

10/10

Exceptional

23 Mar 2018

Verified traveler

Braw guest hotel

Our room was clean just wot we needed it for a nite away for the darts & the breakfast was first class would definitely recommend this hotel to our family and friends xx

8/10

Excellent

16 Mar 2018

Francesco

Very serviceable BnB

I stayed 3days,good position, wifi just ok (sometimes it shutdown). Quick reception 24/24 and excellent breakfast. The price is ok for what you get.

8/10

Excellent

16 Mar 2018

jane

Friendly b&b just off Sauchihall st.

Very convenient, good value, really helpful & friendly staff. Just what we needed for a short stay in this fantastic city.

8/10

Excellent

06 Mar 2018

Paul

really steep hills to get to

the room was to hot and you could hear other guests talk through the walls, close to trainstation and bus station

8/10

Excellent

04 Mar 2018

Judith

Bed and Breakfast

I stayed one night in the bed and breakfast hotel and it was very pleasant. All the shower and toilet rooms were shared but there were plenty and very clean. There was plenty of shower cream aswell and nice a warm.

The bedroom was big enough and clean, there was tea/coffee facilities in the room and a sink to brush teeth etc. So even though I didn't have a shower in the room I still had facilities so that I could brush my teeth before going to bed and didn't need to go out of the room.

The breakfast was continental due to fact that staff couldn't get to work due to the weather but the staff made sure there was enough of everything. The dining room was pleasant and there was no rush.

8/10

Excellent

01 Mar 2018

Mel

Great Value, Very clean poor service

Very good value and very clean and quiet

There was heavy snow and the steep tiled steps had not been gritted resulting in me slipping and other guests commenting on how dangerous this was

I pointed this out and nothing was done hence the score on service, also the internet did not work at all

8/10

Excellent

18 Feb 2018

chris

Nice guest house for able bodied...

After struggling up very steep stairs...they couldn't find our booking...we were early but it was on our booking we could come two hours early, they said we can give you one room downstairs then move you upstairs tomorrow....it was resolved and they gave us a lovely spacious room on ground floor . Beds were clean and comfy toilet small but clean apart from some cobwebs same in bedroom..... Breakfast was pleasing apart from link sausage was like rubber potato scone was delicious...Elizabeth the cook for thirty years took time to find out what make they were for us.... Thee place smelt fresh for an old building......its in quite a damp dank rundown looking area.....but stands out from the crowd...we are ambulant disabled and it was too much climbing and walking for us ....otherwise we would use the place again the manager knew I had done a pre review about certain things but didn't access them with me when we were leaving sadly ...also we asked for our complimentary water which supposed to be in room and were offered tap water....that's what they drink....there were no shops opened nearby to even buy some.....and even so as there aren't any buses go by we were exhausted after walking the full length of sauchiehall street to get there...we were offered some apple or orange juice as an alternative but declined.....found out when we were leaving they did indeed have bottled water just not for us!!!!my friend leaned on the gate at bottom of stairs as we were leaving and nearly fel

8/10

Excellent

13 Feb 2018

Ant

Ideal location, comfortable room, overall was very happy.

6/10

Pleasant

05 Feb 2018

caroline

Not bad stay was comfortable

Rooms were clean and beds were very comfortable. There were clean towels on bed also coffee & tea available in room. Breakfast was nice either cooked breakfast or continental. Overall ok stay.

10/10

Exceptional

21 Dec 2017

Terry

Overnight stay

Great value for money, breakfast hit the spot

Partner

8/10

Excellent

05 Dec 2017

Urszula

Lovely small place in the heart of the city

Very spacious and comfortable bed, clean room, the bathroom might be better arranged, quiet but very close to the centre of Glasgow and SSE Arena.

8/10

Excellent

02 Dec 2017

chris

Great Value!

Very good location walking distance to train stations and university. Pleasant staff and outstanding breakfast is included. Staff are pleasant and very accommodating. Best of all is the price - very reasonable. Shopping district is close by with plenary of good food locations including restaurants and grocery stores. All areas of hotel are kept clean including, very importantly, shared bathrooms. I did not experience a single time when bathroom was unavailable even with hotel co.pletely booked. Easy to find and well marked.

6/10

Pleasant

02 Dec 2017

Catherine

Ok guest house

Pretty basic good for those who just want a bed for the evening.
Shared shower was a bit dirty but nothing a rince would not solve.
No remote for the television, but was rectified quickly by the member of staff on the desk.
Overall ok, but maybe would not return.

8/10

Excellent

01 Dec 2017

Verified traveler

the breakfast was amazing!

Family

8/10

Excellent

26 Nov 2017

krissy

Nice B and B close to city centre

A great hotel situated slap bang in the city centre. Easy to drive to. Easy to park. Staff were excellent, very friendly and happy to help. We had room 11 an ensuite which was compact but perfect. Clean and tidy and quiet. A super place to enjoy Glasgow.

8/10

Excellent

15 Nov 2017

stuart

Good value basic hotel

Competitive price with a good breakfast and all essentials in place. Clean and tidy

4/10

Poor

15 Nov 2017

Charley

Basic and cheap, really close to Sauchiehall st

Arrived at the hotel an hour an a bit early, rooms weren't clean yet so we couldn't check in, but a nice staff member let us leave our luggage with him. When given the key to our room we were expecting an ensuite room, as this is what we booked and it clearly says so on our booking itinerary on expedia, but we just had a room with a bed and had to use the shared toilet down the hall. This was so frustrating and disappointing as I booked the ensuite so I wouldn't have to toilet and shower share. When my boyfriend went to speak to a member of staff about this, the woman was rude and snappy. She offered no help what so ever even after my boyfriend showing her our booking confirmation which states we had an ensuite. She said if we wanted an ensuite it would be an extra £60. She was inattentive and uninterested, almost hurrying him away because she couldn't be bothered. The room was basic, had a tv which was nice, the bed wasn't too comfy. Breakfast in the hotel was a morning perk. One night we had to ring the doorbell several times to get let in ten minutes later, the man didn't even say anything.

8/10

Excellent

02 Nov 2017

Brandon

Nice hotel close to restaurants

When we got there, parking was a bit difficult but then we asked the reception and they offered us a parking permit for the night. The bed was very warm and comfy. Breakfast was good with continental or hot.

6/10

Pleasant

23 Oct 2017

AMcG

Charring cross Guest house - Glasgow

The hotel was ok and it was very reasonable. Day staff were lovely. Evening staff not very sure of parking facilities. I had a nightmare parking in this area, I was advised that it would be ok to park on the street with a voucher from the hotel. Couldn't get parking near the guest house, or anywhere in the street. After driving around for quite a while I found parking but it was no where near the guesthouse and I felt uneasy leaving the car in this area. Not a very nice area, smashed glass everywhere, Quite a shady part of the city. The photo did not represent the guest house at all. It's fine if you are on a budget and don't bring a car.

8/10

Excellent

20 Oct 2017

Ann

Nice & Friendly

Nice & quiet for a nights stop-over. Very comfortable bed. Has everything you need. There is a free breakfast and polite staff.

4/10

Poor

16 Oct 2017

S

good location but disappointing guest house.

Booked a double bedroom with en-suit, when checked in found out sharing bathroom which i argued and show them my booking with confirmation, at the end we have en suit room, which was not clean, old bedding with hair found out. room bins was full of rubbish. room was very small not even one chair, heating was not working as well. both night and day reception staff were helpful.we did not have their breakfast as it was close 9am and we were there 8.55am, kitchen lady was rude and offered us what ever cold breakfast was left.i would not recommend this place for anyone.

10/10

Exceptional

15 Oct 2017

lyn

Good value

Room clean ; bed comfortable; great breakfast; helpful staff

4/10

Poor

11 Oct 2017

Tess

Good location

General aopearance outside was untidy. Outdated accomodation. Our room smelled of damp. Quite thin walls and could hear other guests voices. Breakfast was good.

10/10

Exceptional

07 Sep 2017

Angela

Nice stay

Really nice stay here. Room was everything you need for a couple of nights. The made to order breakfast was a real winner. Young guy on reception was also really nice. I wouldn't say there was ample parking right outside the property because it was an extremely busy street, we ended up getting a park about 250 meters away which was fine. Really close location for suchiehall and Buchanan street.

Family

4/10

Poor

24 Aug 2017

Jane

We didn't stay

Although we had booked into the hotel, we did not stay as there was no off-road parking.

10/10

Exceptional

20 Aug 2017

Jess

Excellent in Glesga