Name: Hilton Garden Inn Glasgow City Centre
Address: Finnieston Quay, G38HN, Glasgow, G3 8HN, GB

10/10

Exceptional

19 Jul 2026

Kari

I stayed in Hilton which is on the riverbank of River Clyde. It was a pleasant stay, friendly and helpful staff and excellent breakfast.
I recommend Hilton, it is on walking distance restaurants and cafes on Finnieston area and of course nice boulevard walk to center.
It is in post industrial surroundings, for Glasgow used to be shipbuilding industrial hub.
Natives are friendly in Glasgow and local beers in local Pubs are great value and fun.
I recommend Hilton Garden Inn to anyone who wants to enjoy Glasgow.

Partner

10/10

Exceptional

16 Jul 2026

JAMES

Have stayed here regularly.Handy for concert venues.Very comfortable,good breakfast.

Partner

6/10

Pleasant

13 Jul 2026

Alan

Check in and check out speedy and efficient.
Staff friendly and helpful
Didn't use the facilities or bar/restaurant, have done before and both were good.
Room 523 with a king bed made the room feel small, and with what I'd describe as a random wardrobe incthe room(looked out of place).
Bathroom was tiny, although has all the necessary facilities.
Hotel is conveniently located.

Partner

8/10

Excellent

11 Jul 2026

Lynda

I thought it was in a good position in the city. Not too far from the city centre but far enough away to avoid the hustle and bustle. Nice to be down by the river too.
One of the nights we were there, there was a stag group making an awful lot of noise outside the window. I felt someone should have told them to keep the noise down or go inside.
I didn’t like the design of the bedside lights. Nearly bashed my head on one twice.
Also the bathroom could have done with an extra shelf.

Friends

8/10

Excellent

30 Jun 2026

Diane

Clean room with en suite. Breakfast offered a range of cooked food, waffles, pastries, fruit and yoghurt. Staff were friendly but i wasn't given any water. Very good location if you are attending the hydro OVO. Bar is open till midnight.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

FIONA

Great hotel for closeness to the OVO Hydro - room was a reasonable size and clean and tidy. Breakfast was very good - fresh and plenty of choice.

Partner

10/10

Exceptional

29 Jun 2026

Samantha

Didn’t like the queuing system at bar and lack of bar tables and chairs…dining area was used by people for drinks later on but lights were off
Otherwise everything was great

Partner

10/10

Exceptional

29 Jun 2026

William

Excellent location for exhibition centre

Partner

4/10

Poor

27 Jun 2026

Jackeline

Room was extremely warm and AC barely worked. Asked for a fan, never arrived. Had to open the door to the hallway to get a crossbreeze with the open window. They had a heavy winter duvet on the bed with no top sheet so we had to pull up the bottom sheet and sleep directly on the mattress pad using the bottom sheet as a cover since we would have melted under the duvet. There is basically nowhere to keep your toiletries in the bathroom and no hooks for towels close to the shower so when you get out you can't even reach for your towel. This is a Hilton??

Partner

10/10

Exceptional

18 Jun 2026

Linda

Nice stay, enjoyed

Partner

10/10

Exceptional

15 Jun 2026

Gary

Very enjoyable stay. Staff were polite and friendly.

Partner

6/10

Pleasant

14 Jun 2026

Angela

Check-in was smooth, fast and efficient. I would say the room was dated and the bathroom was so small it could give an ibis bathroom a run for its money. We had made a reservation at the hotel restaurant where the service was terrible. I had the fish and chips which was nice enough but the accompaniments were cold when they arrived. Staff never checked on us once!! I got the feeling none of them wanted to be there. We paid a little more than £260 for one night. For that kind of money I expect much more!

Partner

10/10

Exceptional

10 Jun 2026

Sabilha

Perfect location and very clean and friendly service amazing breakfast and good location.

Friends_and_family Friends

8/10

Excellent

07 Jun 2026

Seng

It was good, room clean and staff was helpful and it has parking which was important.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Ka Yan Clara

Nice riverside environment. Extremely helpful staff. Reasonably good breakfast. It is very close to the convention venue.

To improve, lighting in the room was rather dim and my room phone was not working.

Self

8/10

Excellent

01 Jun 2026

Muriel

All good great breakfast

Partner

8/10

Excellent

31 May 2026

Mairi

Fridge was overheating in the cupboard. No bottles of water in the room. We waited about 20 minutes to check in as it was busy but didnt get an apology for the wait by the receptionist. Breakfast wasn't great. Most of the food was only like warm and there wasnt much choice in the continental section. Would have loved a fried egg as scrambled egg swimming in water doesn't do it for me.
Rooms are nice. Nice view. Comfy bed. Great shower. Lovely bar area. Great location for section and armadillo.

Partner

10/10

Exceptional

29 May 2026

Genevieve

This is a hotel with a straight forward carpark, a great view of the Clyde, and sometimes if you are lucky you can end up having a cocktail while petting some alpacas as a musician plays the sax. I am not making any of this up. I have never been so entertained by a hotel.
As for the room, it was clean, pretty comfortable (the AC was a bit hesitant to work as well as I would have liked but I lived.) and again the view was really lovely. I will definitely stay again.

Self

4/10

Poor

27 May 2026

Elke

Trotz Warteschlange beim Check-in war eine der beiden Damen am Empfang ganz offensichtlich an ihrem privaten Handy zugange, statt der Kollegin zu helfen. Es wurden Kopien unserer Pässe verlangt und es wurde von mehreren Mitarbeitern zugesagt, diese würden beim Auschecken vernichtet werden, dies wurde bei unserer Abreise dann aber verweigert. Wir waren insgesamt in 6 Hotels in Schottland, auch andere Hilton, und nie wurde unser Pass verlangt oder kopiert! Das Preis-/Leistungsverhältnis stimmt bei diesem Hotel nicht, die Zimmer sind sehr klein, man kann sich kaum bewegen und sein Gepäck verstauen. Die Badezimmer sind winzig, die Toilettenspülung arbeitet nach dem Zufallsprinzip und in unserer Dusche hing statt eines Duschgels eine Bodylotion. Das Wasser wurde nicht richtig heiß. Das zweite Badelaken war im Schrank \"versteckt\" und wies große braune Flecken auf (schon einmal benutzt?). Am nächsten Tag hatte man das zweites Handtuch gänzlich vergessen. Der Safe funktionierte nicht, dies konnte am nächsten Tag behoben werden. Keine Abhilfe gab es für das Fernsehgerät, mit dem man nur wenige Sender empfangen konnte. Das Frühstück sorgte nicht für einen guten Start in den Tag, u.a. hatte der Käse schon am ersten Morgen unappetitliche trockene Ecken, was über nächsten die Tage nicht besser wurde. Die Burger abends waren die schlechtesten, die wir je hatten. Das Brötchen war trocken und das Fleisch war angebrannt. Dazu eine Tomatenscheibe, sonst nichts. Unterirdisch. Nie wieder.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Annette

The room was a bit on the small side but adequate for one night. The hotel is in an excellent location next to the river and very convenient for the Armadillo and the Hydro. Both dinner and breakfast were very good. All the staff we engaged with, particularly the young man at reception, were very friendly and helpful.

Partner

10/10

Exceptional

24 May 2026

Rima-Aroa

Stayed for 1 night (1 person) as going to the Ovo hydro centre for a gig. It was way closer than I expected to the venue (2-3 min walk). I would highly recommend staying here if thats also your purpose. The room itself was very spacious, clean and had everything I needed (including a mini fridge which was handy). Bed was comfy, shower door is a bit weird to open but works nonetheless.

Reception were very friendly & helpful at check-in and check-out. Restaurant staff at breakfast were also very friendly. Buffet breakfast was an extra cost but it had lots of options and was good.

Self

8/10

Excellent

24 May 2026

Clare

Great location - right next to the River Clyde and 5 minute walk to the SEC. Room was clean, air conditioned and well laid out to maximise the space available. Friendly staff and good service. Great breakfast and lovely to be able to enjoy an evening drink by the river

Partner

8/10

Excellent

23 May 2026

Andrew

Had a one night stay and only thing I had an issue was with the food we had delivered for room service. Chicken bites were burnt to a crisp. Everything else about the hotel and staff was first class. Great breakfast in the morning

Partner

8/10

Excellent

21 May 2026

John

The check in staff were inexperienced & a senior staff member could’ve helped them by assisting them, but chose not to.
We thought he was extremely rude and unprofessional. We were totally ignored.
This was on our visit on the 10/5, he was no better on the 20/5, one of the worst front of house staff I’ve come across.
I brought this to his attention & told him he was ignorant, rude, unprofessional.
His was to threaten us with a fight outside - you’ve got to be joking - right !
I think that explains it all, I didn’t get his name, but I think he was French.
Otherwise a great stay !
John MacGregor

6/10

Pleasant

19 May 2026

Linda

The room was fine. Toilet was not great at flushing and water temperature was tepid... food was mediocre..it was an okay stay.

Family

10/10

Exceptional

19 May 2026

Sheila

Reall enjoyed our stay would thoroughly recommend it. Staff very friendly & helpful. Had a delicious meal in the evening & the breakfast was amazing.

Family

8/10

Excellent

19 May 2026

Melissa

Staff were all excellent and location was good.

Business

10/10

Exceptional

17 May 2026

Nicola

Staff friendly and helpful and plenty to choose from for breakfast.

Family

10/10

Exceptional

17 May 2026

George

Clean room, staff very friendly, restaurant was better that across the street .

Partner

8/10

Excellent

16 May 2026

STEVEN

My wife and I spent one night at the hotel as we were attending a show at the nearby Armadillo (a short 5 minutes walk away). The location is excellent for attending any show at the Armadillo and OVO Hydro. The room was spotless and a good size and contained an iron and ironing board along with the usual hairdryer and tea & coffee making facilities. The bar stocks a good range of beers and spirits and although the prices were quite expensive the convenience of using it after a show outweighed this. Overall, I would recommend this hotel to anyone planning on attending an event at the Hydro or Armadillo.

Partner

8/10

Excellent

16 May 2026

Robert

Relaxed bar and outdoor seating area

10/10

Exceptional

16 May 2026

Karyn

Good stay and good breakfast. Ideal location for attending SSEC,hydro, armadillo

Partner

8/10

Excellent

15 May 2026

David

Clean, modern and well maintained hotel near the SEC. Upper floor room facing the river was quiet and comfortable.

Self

10/10

Exceptional

11 May 2026

Roger

Good

10/10

Exceptional

10 May 2026

Sophie

Room well equipped,beds comfy

Family

10/10

Exceptional

09 May 2026

Peter

Great place to stay for the hydro. Had to move rooms as 1st room stank of stale takeaway, but staff quickly organised an alternative

Partner

10/10

Exceptional

06 May 2026

Baird

Only issue was that the \"info system\" for checking in seemed to take forever.

The staff were very polite, but it seemed the \"system\" got in the way of them processing both the check-in and check-out in an expeditious manner...

8/10

Excellent

04 May 2026

Karen

Lovely staff and nice room. Only issues were the cups and glasses were dirty and the mirror had a dirty smear on it.

Partner

6/10

Pleasant

03 May 2026

Craig

The place was great, we tried to order lunch but the kitchen was available until 3pm, which meant a trip into town for food.
We then decided to watch the TV, however it was either buffering or channels not available. So for the only thing available in the room it was very poor quality

Partner

6/10

Pleasant

02 May 2026

Teresa

This Hilton was more like an upmarket Travel Lodge than a first class hotel. The bed was large and comfortable but the room was cramped. Similarly the shower was powerful but the bathroom very cramped. The most disappointing aspects were the bar (not enough staff, long queues) and the restaurant (slow service, indifferent food). The best aspect is the riverside situation but the city centre is a long way away if you want to visit the shops. We would not stay there again.

Partner

8/10

Excellent

01 May 2026

Maria

Good location, comfy bed and pillows. Only downside was sounds of doors closing from early in the morning and what sounded like someone working on wires in the walls in the morning (possibly cleaners banging). If you can cope with that then deffo worth staying at when going to an event at the Hydro or SEC.

6/10

Pleasant

28 Apr 2026

Julie

Always a queue at reception, not enough staff. Really uncomfortable pillows & staff couldn’t provide any firmer. Do not eat in Recess restaurant- shocker, poor service, food wasn’t good - took over 40 mins just to bring our drink order

Friends

10/10

Exceptional

27 Apr 2026

Louise

Ideal for Hydro.

8/10

Excellent

20 Apr 2026

Pauline

Nice sized room, clean, comfortable bed. Staff were friendly and bar prices not unreasonable. Great location for the Hydro or Armadillo.
Breakfast was a disappointment, limited choices and they frequently ran out.

Partner

8/10

Excellent

19 Apr 2026

Simon

Nice breakfast but expected it
cooked to order

Partner

8/10

Excellent

19 Apr 2026

William

We were given an accessible room. Stain on carpet. Bit shabby. Breakfast was basic. Cold bacon being brought out after it had run out. Not good quality products for the price of the breakfast.

Friends

8/10

Excellent

17 Apr 2026

Andrew

Convenient for SEC

Self

10/10

Exceptional

15 Apr 2026

Keith

Breakfast was great as well as the bar snacks

Friends_and_family Friends

10/10

Exceptional

14 Apr 2026

Frank

Friendly efficient staff lovely setting by the river Clyde

Partner

10/10

Exceptional

13 Apr 2026

Vivienne

Lovely breakfast but need more staff in bar when gigs are on.

Partner

8/10

Excellent

11 Apr 2026

Margaret

Didn't eat breakfast

Friends

10/10

Exceptional

09 Apr 2026

Neil

Good very

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Stewart

Breakfast had loads of variety to suit everyone needs. You have to pay to park even though the car isn't in a secure car park which is pretty poor given other hotels give free parking. Room was clean

Partner

10/10

Exceptional

06 Apr 2026

Janet

Room was spotless, plentiful variety of breakfast. Fast check-in however extremely disappointed customers are charged £12 per night whilst staying, poor show Hilton 👎

10/10

Exceptional

05 Apr 2026

andrew

Nice hotel close to arena.

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Alana

Checkin was very slow with a long queue.
However, our River View room was lovely with excellent space for clothes. Good size wardrobe along with cupboard and lots of drawer space too. The bed was perfectly firm with lovely quality bedding.
The only issue for us was the shower-room and toilet felt small. My husband is a big guy and it was just a bit too compact. The shower was very temperamental as the temperature kept fluctuating.
Overall, it's a beautiful hotel and will probably return.

Partner

6/10

Pleasant

04 Apr 2026

Jackie

The housekeeping dept needs to be looked at. Although there were two people sharing a room only 1 bath towel was left despite telling them on reception. No tissues were left once we ran out.

Partner

10/10

Exceptional

04 Apr 2026

Maragret

Great breakfast great stay enjoyed it that much we stayed a second night

Partner

10/10

Exceptional

29 Mar 2026

peter

Our room was ready at 1 o'clock so we got in early,the room had everything we needed and a great view of the Clyde,
Staff were very friendly and helpful.
I had the squid and salmon for dinner amazing at breakfast you have a really good choice in total our trip was fantastic thanks

Partner

10/10

Exceptional

26 Mar 2026

Heather

Ideal location for the OVO.

Partner

8/10

Excellent

23 Mar 2026

Paul

Clean well located hotel in the centre of Glasgow public transport close by. Didn't use the bar or eat on site so can't say if good, bad or in between. Would use again

Self

8/10

Excellent

22 Mar 2026

Christine

Attending the ovo hydro

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Philip

Good location for events and city centre

Friends_and_family Friends

10/10

Exceptional

22 Mar 2026

Rebecca

10/10

Partner

10/10

Exceptional

21 Mar 2026

Chanelle

Lovely hotel, very comfortable pillows

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Todd

Amazing service by the gentleman on the front counter room was nice clean views were amazing

Self

10/10

Exceptional

16 Mar 2026

Kirsten

Everything you'd expect from a Hilton, no complaints at all, clean friendly and delicious food.

Friends_and_family Friends

10/10

Exceptional

13 Mar 2026

Becky

Such a comfy bed and staff really accommodating allowing additional complementary parking due to taking part in a sporting event late in the day !

Self

8/10

Excellent

09 Mar 2026

William

We stayed one night as we were attending a show. Michael at reception was very helpful. I would certainly recommend this hotel and will be planning future visits.

Friends_and_family Friends

10/10

Exceptional

08 Mar 2026

Mark

Clean room and friendly, helpful check in staff

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Danielle

Clean room with all the essentials like a kettle, fridge, hairdryer, iron with board, local TV and complimentary coffee/tea in room. Bathroom is small but functional. Bed is soft and clean and there’s room to hang clothes and store luggage. Staff are friendly and helpful.

Partner

4/10

Poor

01 Mar 2026

Julia Ann

We were on time to check in at 3.10pm but our room was not ready. We had to differ checking in as we needed to go into the city for appt.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2026

Eleanor

Really enjoyed our stay and excellent location for the Ovo Hydro

10/10

Exceptional

27 Feb 2026

Jeanette

Stayed here a couple of times before. I think they have improved things. Staff were great, rooms are perfect. Breakfast is worth including. So many good options! And reasonable parking charge.

Family

10/10

Exceptional

27 Feb 2026

Donna

Room was clean and comfortable, and very close to the Ovo Hydro which was great for my stay.

Self

10/10

Exceptional

26 Feb 2026

Guan-hong

The room was clean. The staffs were kind and helpful. The location was good for the conference. Finally, the breakfast was fantastic with the view.

2/10

Poor

24 Feb 2026

Tomasz

I am extremely disappointed with my stay, as the bathroom was infested with insects. Although I provided feedback to the staff during checkout, no attempt was made to contact me to address this serious health and safety concern. Despite being offered complimentary parking, I discovered a £10 charge on my bank statement. I left my contact information for the general manager, yet it appears they have not taken the initiative to reach out regarding this unacceptable matter.

Business

10/10

Exceptional

20 Feb 2026

Francis

Nice room, lovely breakfast and staff are very nice and helpful

Partner

10/10

Exceptional

19 Feb 2026

Nicholas

We had a very comfortable, very clean room. The staff were all extremely professional and doing an excellent job. We very much enjoyed the bar and restaurant, the latter great for both breakfast and dinner.

The ONLY thing that I would request is that guests be discouraged from using their devices on speaker setting - we had one evening marred by a gentleman loudly watching TV on his tablet while he ate, and breakfast disturbed by another gentleman loudly video calling his chat at full volume on speaker phone. This isn't a criticism of the hotel but would be a welcome policy.

Partner

8/10

Excellent

16 Feb 2026

Chloe

Room was clean service was good but there was a green light in the room within a light on the side of the wall that lit up the whole room at night that was a bit distracting when going off to sleep

Self

10/10

Exceptional

15 Feb 2026

Yvonne

Staff helpful room very clean

Partner

10/10

Exceptional

14 Feb 2026

A

Reception staff were helpful
Room was spotless

Partner

6/10

Pleasant

12 Feb 2026

Abdelrahman

The room was clean and good condition however the morning the shower didn’t have a hot water.

Business Self

10/10

Exceptional

08 Feb 2026

Frank

Extremely courteous staff, spotlessly clean room, comfortable king size bed, lovely hot shower and a hearty breakfast so what’s not to like. Would recommend the Hilton Garden Inn Glasgow without hesitation and would certainly stay there again myself.

Self

10/10

Exceptional

05 Feb 2026

Thomas

Spotless room.

Partner

10/10

Exceptional

04 Feb 2026

Callum

Clean room and helpful staff.

Leisure Family

8/10

Excellent

02 Feb 2026

Hazel

V clean room. NO paper info & couldn't get QR code to download....probably my fault! Air con game on during night....couldn't get it to turn off... v loud & found it hard to sleep. Instructions on wall were not very helpful to me. I liked all other aspects of the room.

10/10

Exceptional

01 Feb 2026

Donna

Room was spotless and the view was fab. Staff were very friendly and patient when i queried something! Definitely stay again.

Friends_and_family Friends

8/10

Excellent

01 Feb 2026

Robert

Room was spotless, staff were helpful

Friends_and_family Friends

2/10

Poor

01 Feb 2026

Kavita

The room wasn’t cleaned. We checked in at 11pm at night and the bathroom bin had used women sanitary products in and in the main bedroom there were dirty takeout containers on the floor. We called reception and it would have taken them 20 mins to either change the bin or find us a room but it would have been a slight downgrade. The next morning we called again to speak to the duty manager and it was said they would come to our room except the head of housekeeping did changed our bins apologised and we always found our hair dryer wasn’t working so they replaced that. We went downstairs asked to speak to the duty manager about a potential upgrade she didn’t apologise she said she only managed the bar. The staff didn’t sympathise with us and said we should just speak to hotels.com if we have an issue nothing they can do as their main manager won’t be back until Monday

10/10

Exceptional

31 Jan 2026

Liam

Clean room & friendly staff. Construction works outside a bit loud in the morning though

Partner

10/10

Exceptional

27 Jan 2026

Tracey

Staff excellent, as was breakfast. Arrived early and got room straight away without having to pay a surcharge - appreciated and just as it should be.

Friends_and_family Friends

10/10

Exceptional

25 Jan 2026

Frank

I enjoyed a warm welcome on my arrival and was given guidance on my booking and the services which are available to me within the establishment. My allocated bedroom was spacious clean, and well presented with a spotless shower room.
I attempted to purchase food in the restaurant just after noon but was told nothing was available, this was disappointing!!

Self

10/10

Exceptional

24 Jan 2026

Tom

Very comfortable bed.

Business_and_leisure

10/10

Exceptional

22 Jan 2026

Laura

Great room and very polite and helpful staff

Partner

10/10

Exceptional

19 Jan 2026

Gordon

Nice room, reasonable value apart from £10 hotel parking.

Partner

10/10

Exceptional

18 Jan 2026

joanne

The room was very clean no complaints at all.

Friends_and_family Friends

8/10

Excellent

18 Jan 2026

Euan

Internet fast. Only issue with room was small green light in panel in wall could not be turned off

Self

2/10

Poor

11 Jan 2026

daniel

Took 1 hour to check in because of one person being on reception..then was told restaurant to busy for any more people then got to room and it was freezing ..turned heating on and it didn’t work told staff and was giving a extra blanket..won’t visit again

Leisure Partner

10/10

Exceptional

11 Jan 2026

Ian

Room was very clean with a nice view looking onto the River Clyde and bed very comfortable. Staff at Reception and Bar were very polite and helpful, food was also nice.

Friends_and_family Family