Name: Courtyard Ocala
Address: 3712 SW 38th Ave, Ocala, 34474, US

6/10

Pleasant

02 Aug 2026

Alejandra

It is really hard to rate since it was under remodeling. So it was no pleasant to walk through the halls with all the papers and the contribution smell. The room was ok.

10/10

Exceptional

24 Jul 2026

Luis

The property was great. Great location and cleanliness.

10/10

Exceptional

19 Jul 2026

Erin

The staff here are so nice. The hotel was under what looked to be renovation. Wish we’d known at the time of booking but the staff were very friendly and accommodating about the inconvenience of the construction.

Family_with_children

2/10

Poor

19 Jul 2026

Judson

Staff was extraordinary. Very helpful and kind. The hotel was under massive renovation. Loud and dirty. First night we had no hot water and airconditioning was not working.
Charging full price and having all of this happening was really not acceptable.
If I would have known about the construction I would have stayed someplace else.

Partner

10/10

Exceptional

31 May 2026

Barry

Fast check in and easy to navigate the hotel. Room was big enough and amenities were great!

Partner

6/10

Pleasant

31 May 2026

Destiny

I had a spider in my bed.

10/10

Exceptional

27 May 2026

Kenny Angel

Good

10/10

Exceptional

25 May 2026

Sarah

Excellent pool and hot tub

Partner

6/10

Pleasant

24 May 2026

Caroline

We chose this place at the last minute since we left late from a graduation party and it was raining pretty bad so this was conveniently located off the highway. We wanted to use the tables to eat but wish there was more seating since there was literally just one chair in the room. There were no more rooms with balconies available which we preferred but some people were up late and noisy on their balconies so I didn't get much sleep. In the morning, I wanted to make a quick cup of coffee for me and husband and noticed there was only one disposable cup so ended up sharing one since we were in a rush. The tub drained super slow and the hair dryer was so sticky trying to dry my daughter's hair, I decided to just air dry mine. The morning was already going so crappy that worst of all I forgot my charger brick and cable tucked away in the corner since the outlets on the bedside table wasn't working I had no where else to plug in. Overall, not a stay in our top 25% and could have been much better. Please check there are appropriate amount of accessories, clean appliances, and all utilities are in working order before releasing a room to guests. I probably wouldn't have forgotten my charger if there wasn't so many little issues.

Family_with_children

10/10

Exceptional

14 May 2026

Gary

Convenient location, near really anywhere you want to go. Very helpful and informative staff. Clean and comfy with restaurants and shopping close by. ⭐️⭐️⭐️⭐️⭐️

Self

8/10

Excellent

09 May 2026

Ken

Very nice room. Needed free coffee in lobby

Partner

10/10

Exceptional

01 May 2026

Howard

No couple restaurants within sort walk

Partner

8/10

Excellent

25 Apr 2026

Andrea

My room was newly renovated. I had no issues I was pleased with everything during my recent stay.

Self

6/10

Pleasant

25 Apr 2026

Faith

The staff were friendly and helpful.

Family

4/10

Poor

12 Apr 2026

Thomas

Very disappointed considering its a Marriot property. The bathroom is outdated, the tv is too small, the bed is too soft, the pillows are rock hard, the lobby is uninviting, the little courtyard outside our room is useless and the price we paid was way too high. There was coffee brewing in the lobby in the morning , if you wanted to pay Starbucks prices. Never again!

Partner

10/10

Exceptional

11 Apr 2026

Laura

clean room staff was awesome

8/10

Excellent

10 Apr 2026

Sherry

love the balcony, the furniture could be a bit nicer tho. The price fir the room doesn’t really justify the high cost. breakfast is 13$ drinks are 11$ if u can even find anyone to wait on you. kids all in the hot tub and screaming in the pool so if ur are like me and my kids are raised then don’t go here for quiet relaxation cause u won’t get it here!!

Self

8/10

Excellent

05 Apr 2026

Jackie

The room and the whole hotel was very clean. The staff was very helpful and friendly. The pool could have been cleaner but it was ok. This is the first hotel I've been in that didn't even have complimentary coffee in the lobby. There's a very over-priced Cafe on site. They had the cheapest coffee pot I've ever seen in the room. We had the handicap accessible room and the shower was awful! There's no way to take a shower without soaking the entire bathroom. Also the shower head needs an instruction manual. Overall I thought it was a decent hotel but the extras just weren't there.

Partner

6/10

Pleasant

26 Mar 2026

Jennifer

It was under construction so there was noise and not everything was available.

Self

10/10

Exceptional

24 Mar 2026

Jeff

Nice room and excellent service

Family_with_children

6/10

Pleasant

23 Mar 2026

Gamze

Stains in the bath tub. Bathrooms need upgrading

Family

10/10

Exceptional

21 Mar 2026

Quetzy

We picked the property for it's proximity to our daughter & her husband. It was perfect. Just half a mile from her apartment. It was centrally located with everything you could need. A gas station restaurants & a mall within walking distance. A refrigerator and a comfortable bathroom area. The room had plenty of space with a balcony. It was a clean room with all you need.

Partner

6/10

Pleasant

17 Mar 2026

DeAnna

Very tired property! But the staff are EXCELLENT

Partner

10/10

Exceptional

15 Mar 2026

Mark

Staff was helpful and friendly.

Partner

6/10

Pleasant

27 Feb 2026

Tamala

Staff was very helpful and cheerful. 2 of 3 elevators weren’t working. The tv was too small. The bed was so old it was nothing but lumpy. I am still amazed that staying at a Marriott wasn’t a great sleep for me. Guess I learned.

Partner

6/10

Pleasant

15 Feb 2026

Cynthia

We were unable to enter the side entry door to the building with the key provided. I had to return to the lobby , walk the interior hallways to the entry door to open to enable my friend access to bring luggage inside.

Leisure Partner

8/10

Excellent

09 Feb 2026

Deighton

The was clean. Staff

6/10

Pleasant

01 Feb 2026

Anthony

The hotel was going through renovation. Very, very disappointed. Will never stay at a courtyard by Marriot again. It was a dump.

10/10

Exceptional

24 Jan 2026

Peter

TV remore was broken

10/10

Exceptional

08 Jan 2026

Zeffery

Great staff super friendly and the property was beautiful definitely recommend if you’re staying in the Ocala area!!

6/10

Pleasant

04 Jan 2026

Michael

The bed was very uncomfortable and I honestly expected more from this brand hotel. It was old looking and a little creepy.

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Diane

Hallways had a strange, petroleum-like smell. Storage pods dominated the view from our balcony. Beds were nice and comfortable. Friendly staff.

4/10

Poor

02 Jan 2026

Betty

The staff were wonderful but every ice machine was out of order and due to the construction there was no easy way to get to the front desk. Door keys often didnt work. At the cafe/bar, some of the equipment wasnt working so half the items on their already limited menu were unavailable. Very frustrating stay for the price. Would not stay there again.

Leisure

4/10

Poor

29 Dec 2025

David

Too many renovations going on that nobody informed us of. No elevator to go down only up, stairs cut off, no ice machines. Doors slam when someone goes into or out of their rooms, walls are paper thin.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Dan

Clean rooms and friendly staff. Kevin was great!!

Friends_and_family Family

4/10

Poor

26 Dec 2025

Richard

Checked in the room expecting everything to be ready to go, however bathroom was dirty with hair and stains all over. They did not refill the shower gel which had less than a 1/4 in it considering it was Christmas Eve and they noted they'd only be changing towels the next day. I had to grab a bar soap from family I was visiting for the next day. Property itself is old and not kept well. Pretty sad for the Marriott brand and would not stay here again.

Leisure Family

10/10

Exceptional

16 Dec 2025

Catherine

Everything was A plus. Staff excellent and room immaculate. Does need more warning signs due to remodel

Leisure Self

10/10

Exceptional

10 Dec 2025

Angela

Spacious room with comfortable bed

Leisure Partner

10/10

Exceptional

27 Nov 2025

Paulina

All well. Thanks you.

Leisure Self

4/10

Poor

07 Nov 2025

Jan

The hotel wasn’t in condition to be open for business. Still renovating from hurricane damage. Every service was inconvenient. Prices should be lowered in every area if they are trying to stay open. I shouldn’t have to pay premium prices for the mess we were forced to stay with.
The staff was very nice. Nothing else was worth the stay. I don’t recommend any facet of this hotel to anyone. I don’t think I would even take my dog there. The atmosphere smelled of dust and construction odors and debris was in many areas plus most of the elevators were down. I am 81 years old, and don’t walk too well due to previous war injuries in Vietnam Nam. We were put on the third floor and had to walk through a maze haze to get to the front lobby. The employees often were not informed, and it was an absolute fiasco getting to our room. We were sent to elevators that didn’t work and had to drag our luggage through the halls and search for access on our own. The breakfast was really crappy and without standards. The complimentary coffee was cold and I had to pay for a cup of coffee in the dining area. This was the worst experience I have ever experienced in my travels. I can only think of one hotel that was worse (in NY City), was over run by roaches. No roaches in this hotel but I did see a couple rats scurrying in areas near rooms and construction on the first floor. I doubt I will ever go back to another Marriott. Corp.Mgt needs to learn the definition of “hospitality.”

Partner

6/10

Pleasant

27 Oct 2025

Melissa

I was put first in a room near construction. Then I was moved away from it due to smells, etc. I believe I should've been told beforehand it was under renovation. Perhaps the whole hotel should be closed during renovation.

Leisure

10/10

Exceptional

10 Oct 2025

Cheryl

We enjoyed our stay.

Leisure Family

4/10

Poor

25 Sep 2025

Joshua

Currently updating the 3rd floor and sounded like they worked all night. Upgraded room 3/10

Business Self

10/10

Exceptional

21 Sep 2025

Andrea

Great experiences

Leisure Partner

2/10

Poor

21 Sep 2025

Glyennzella

The staff enter my room without my permission and stole my belongings. I had the DO NOT DISTURB sign on the door and all. Come to find out the door doesn't shut all the way so one of the housekeeping staff took my belongings. I had to also switch rooms because the air and sliding door didn't work.

Business_and_leisure Family

10/10

Exceptional

20 Sep 2025

Stephen

Nice helpful staff at the front desk and the room was super clean.

Business Partner

10/10

Exceptional

14 Sep 2025

shatara

This property never disappoints the food is good and the rooms well my favorite is the one with

Leisure Partner

6/10

Pleasant

10 Sep 2025

John

This facility was not up to the standards I expect from Courtyard. Under construction, yes, but things like no hairdryer etc.

10/10

Exceptional

01 Sep 2025

Lourdes

very good

Leisure

4/10

Poor

31 Aug 2025

Susan

This property is under renovation. In most instances this is a good situation because hotels do need innovation and improvement from time to time. However, in this instance I was not aware that renovations were ongoing. This was mentioned to another guest at check-in.

I was in my room around 6:00 the evening I checked in a kept hearing a drill. It would start and stop quickly so I wasn't sure of what I was hearing. I soon realized it was someone working in the room above me. The following morning, around 8:00 the drilling started again only louder. I called the front desk to ask if they could interrupt the drilling for at least an hour or two so I could rest until my morning appointment.

I think the person I spoke to was just placating me because the drilling did not stop. When I checked out of the hotel, I suggested they notify guests when construction work would begin and end. I don't get the sense I was taken seriously. I started my day, not well-rested and frazzled.

10/10

Exceptional

20 Aug 2025

Madonna

Need to freshen up the landscape
Finishing touch

Business Self

8/10

Excellent

17 Aug 2025

Alex

Solid choice at reasonable rate across the street from Cracker Barrell

Leisure Family

6/10

Pleasant

15 Jul 2025

Verified traveler

Room needs additional updates.
Front desk this am could have been more cordial

Partner

2/10

Poor

14 Jul 2025

Melinda

It was horrible. No hot water, bugs in bed , trash all around the parking lot. Homeless people sleeping in parking lot. Not a Marriott. Room 138

10/10

Exceptional

04 Jul 2025

Christine

It was very clean.

10/10

Exceptional

22 Jun 2025

Susan

.

Business Self

10/10

Exceptional

12 Jun 2025

shatara

Very nice

Business_and_leisure Self

6/10

Pleasant

26 May 2025

Diane

Carpet very dirty. A lot of noise from pool area after dark.

Leisure Self

10/10

Exceptional

14 May 2025

Shanetta

Great place!!!

Business_and_leisure Family

10/10

Exceptional

14 May 2025

Shanetta

The property was close to everything. The hotel was clean and the staff was very friendly. I would stay again!

Business_and_leisure Family

8/10

Excellent

06 May 2025

janet

Bathroom had plastic bag bits in the corner of the room. Toilet runs, the traffic noise made it difficult to get to sleep the first night.

Business

10/10

Exceptional

01 May 2025

Randy

nice stay room was very clean and the facility and staff were very good

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Stephen

Good hotel with lots of restaurants close by.

8/10

Excellent

28 Apr 2025

Timothy

I enjoyed my stay, particularly the restaurant, fitness center, and pool area

Business Self

2/10

Poor

26 Apr 2025

Ryan

Don't waste your time unless you're a Bonavoy member. They treat the rest of us like trash, especially if booked through a 3rd part. We checked out early after being treated poorly and not having a cle

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Susan

Pricey but nice

6/10

Pleasant

09 Apr 2025

cheryl

Cost of coffee ridiculous. Not open till 5 was not clear on website. Saw a rat (palm rat) on outside premises.

Leisure Family

6/10

Pleasant

08 Apr 2025

Michael

I was booked on the 2nd floor but the elevator was out of order. So I had to walk up the stairs. Very inconvenient especially when the clerk booked my room and told me it was near it. Nothing was complimentary to eat or drink which I found inconvenient as well.

10/10

Exceptional

30 Mar 2025

Tammy

Great location

Leisure Partner

6/10

Pleasant

28 Mar 2025

Jan

Does not live up to advertised standards.

The HVAC system was not operating properly. We were too cold the first night and the system was so noisy we couldn’t hear the TV or talk on the phone. We asked for help and the front desk did not reply or file a work order for more than a hour. The next day, the maintenance crew replaced our unit. We didn’t have time to switch rooms because we had other commitments. We stayed in our room as long as we could then left for other activities we had planned in advance. Also, the room was not lit well, too dark and uncomfortable. The furniture was not at all comfortable, very and uncomfortable. Most of the side chairs, Devan and beds must have been a little too vintage. They were hard and uncomfortable. The artwork was very nice. The rest of the room needed an overhaul. Bathroom was too small. For the money we paid, the hotel was not up to any standard we are accustomed to. Overall, they should keep homeless folks there instead of top dollar customers. However, staff was very nice.

Partner

8/10

Excellent

27 Mar 2025

Rita E

A little outdated but clean and comfortable. Breakfast is for a extra fee.

Leisure Self

6/10

Pleasant

22 Mar 2025

Tina

It was disappointing to see that the fire pit was not working and the washers were out of service. We had to fix the shower curtain rod in our room, and the drainage was terrible. The tub filled while trying to get a shower This was a 3 day stop to house hunt in the area, some of the amenities were the reason we picked here. The staff was wonderful, but maintenance could have been better.

Leisure Family

10/10

Exceptional

06 Mar 2025

Don

I left an item at the hotel and the staff was excellent in helping me with fed ex to have it retrieved. Thank you so very much!

8/10

Excellent

04 Mar 2025

Solange

A bit pricey for the location and all the renovations going on, I booked this room for the balconies and unfortunately did not get one.

Leisure Family_with_children

10/10

Exceptional

03 Mar 2025

Shelia

Very nice. Only stayed for one night, but no complaints

6/10

Pleasant

27 Feb 2025

Maryam

I was surprised to see the condition of the rooms considering the price of the hotel. I had to change rooms because my original room was so musty and smelly. It felt like being in a cheap motel room. The carpet was old and looked dirty.

Business Partner

8/10

Excellent

23 Feb 2025

Scott

Didn't like the police cars and crime scene tape in the every park next door

10/10

Exceptional

15 Feb 2025

william

comfortable

Leisure Family

10/10

Exceptional

05 Feb 2025

Ellen

Check in was wonderful with Theodora! She was smiling and so friendly!

Leisure Family

10/10

Exceptional

03 Feb 2025

Susan

Nice quiet

Leisure Partner

8/10

Excellent

02 Feb 2025

Keith

No breakfast very expensive bistro not good for the price of the hotel

10/10

Exceptional

29 Jan 2025

Debi

Construction going on but didnt bother me.

Leisure Self

8/10

Excellent

26 Jan 2025

Brian

Was adequate

Partner

2/10

Poor

15 Jan 2025

Alaska

Room smelled like it’d been sprayed by a cat and looked as though it had been ransacked when I arrived. Parking lot was sketchy and didn’t feel safe. General manager had poor service skills and was extremely hard to get in touch with.

Business Self

8/10

Excellent

12 Jan 2025

Abel

Everything was good, service, ambience, cleanliness, furniture, but the building is old, ugly, needs painting

Business Family

6/10

Pleasant

01 Jan 2025

Michael

Check in clerk not very inviting. Old and outdated just like the ladt Marriott I stayed at. Question is, why did I think this one would be different.

Leisure Family

10/10

Exceptional

31 Dec 2024

Jaime A

ok

Self

6/10

Pleasant

23 Dec 2024

Pamela

Nothing to brag about

The hotel has a old smell to it. The place was dusty as my
Allergies started to flare, especially in the lobby. The TV needs updating,it is very old, I was not able to hook up my Netflix. The bed is really comfortable, pool area is nice.

Partner

10/10

Exceptional

20 Dec 2024

Olga

Excellent hotel

This hotel was comfortable, you could not hear the noise from i 75. Staff was very professional.
Would stay again.

4/10

Poor

13 Dec 2024

Verified traveler

Not great

The only good thing about this hotel is that it’s very close to Florida Aquatics Swimming and Training (FAST). Otherwise I would not recommend staying here. The room was dark, dated, and unclean. The microwave would only turn on in 30 second increments and the refrigerator was not cold. There also appeared to be people living in their vehicles in the parking lot adjacent to the hotel.

Friends_and_family Family

10/10

Exceptional

06 Dec 2024

Leonard

Room updated

Older property but has been updated. Tub had rust but otherwise room was great . Bed super comfortable and soft sheets. I’ll be back!

Business

2/10

Poor

02 Dec 2024

Juan Pablo