Extended Stay America Select Suites- Ocala

6/10

Pleasant

04 Aug 2026

steve

No microwave, no staff 1/2 the time….. crackhead guests……. For an extended stay this place isn’t for workers it’s for dopers and homeless

2/10

Poor

11 Jul 2026

Vanessa J

Everything was terrible, from the place itself to the staff. There was no cleanliness; the rooms were dirty and reeked of cigarette smoke. There were only two towels per room, the amenities didn't work, and the staff provided terrible service with absolutely no friendliness. I do not recommend this place at all; there are better options out there.

Family_with_children

2/10

Poor

07 Jul 2026

aimie

Filthy is the only word

Family_with_children

6/10

Pleasant

01 Jul 2026

steve

I stayed 2 days and each day has a separate review one good one medium…… medium first….. I had no microwave… boooo!!! I stayed here because I had some teeth pulled so all I could really eat was soup….. nice to have a mic for that… water would not turn unwarm when I’d like a chilly drink. The 1st morning I went to the desk 8 times before I found them there…. It’s bad enough staff isn’t there until 9…. But to not find them until 10….. and all the time I wasted finding them! Fridge was dirty several places inside. I have a bedbug bite….. just one but more than enough…..the clientele represent the inexpensive rates….. day 2 they did great on holding my same room! Staff was really great! No bugs roaches etc…. Bug free which is hard in Florida…. (Except for the bedbug bite) overall about a 7 for the room.maybe 6 if I get bit tonight….and I haven’t checked out until tomorrow so….i posting before that….

Self

2/10

Poor

12 Jun 2026

Shatasia

At 2 in the morning after PREPAYING FOR two nights and t road trouble they refused to check me in!!!! I’ve never been treated by an extended stay this way. They were going to book me anyway for the late arrival but to refuse me a check-in so late with NOWHERE to go I literally slept in the WAWA gas station parking lot down the road…. DO NOT STAY HERE!!!!! Literally the worst service on EVER received

Self

6/10

Pleasant

04 Jun 2026

Crystal

The room unfortunately was not clean. There were stains on the toilet, the floors were dirty, candle wax dripped down the wall and it smelt like an ashtray. However the linen was clean, bed was clean, no sign of bugs, and the staff was super friendly. This was a very short stay for me and did the job of what I needed which was sleep.

Self

2/10

Poor

25 May 2026

SHANNON

I would recommend a pass here, property was questionable, poorly kept, and dirty. Go elsewhere.

Partner

6/10

Pleasant

24 May 2026

Dale

It’s old needs a updating but it worked - only 1 tv channel , no ice machine ,

Self

10/10

Exceptional

21 May 2026

Terry

Best

Self

10/10

Exceptional

21 May 2026

Terry

Best

Self

8/10

Excellent

17 May 2026

Minnie

Convenient for a short stay . The rooms are outdated otherwise clean.

2/10

Poor

16 May 2026

Jayden

Did not end up staying. Smell was bad in the room and it did not seem safe. Wasted %
$185

Self

10/10

Exceptional

09 May 2026

Paul

Friendly helpful clerk at check-in, room was neat and clean. Not a fancy place to stay, but well worth the price.

Partner

2/10

Poor

08 May 2026

Charlene

I would not recommend Extended Stay America Select Suites in Ocala, Florida. The place is very dirty in many aspects! First off, upon arrival, when checking in, the front desk attendant was very unprofessional. Taking our ID’s, she had no eye contact with us at all. There was no “Welcome to..”We proceeded to our room, once we arrived to the room, there was a very bad musty smell in the room. We had to get deodorizers, etc to kill the smell. The sheets were stained, we were only allowed 2 towels/washcloths for our week stay! When inquired for extras, we were told it would be an additional cost! Ok! We just paid $500 yo reserve this place. As far as housekeeping, they clean EVERY 2 WEEKS! Yes EVERY 2 WEEKS! We were offered a broom and dustpan to clean the floor. My husband found a dead cockroach in the bathroom. He called front desk and was told “at least it’s dead!” We were not told of the use of their laundry facility. Instead the front desk watched us walk out w dirty laundry and never offered to inform us of the services available there. On our 5th day there, we had about 5+ “live cockroaches” and decided to check out early. There was no inclination that this place was going
to take the necessary steps to clean up the cockroach infested place much less clean the rooms more often! The microwave appeared to have some type of mold growing in it. We will blast this place to prevent others from this place and the horrible experience we had. It ruined our 1st vacation.

Partner

10/10

Exceptional

05 May 2026

Jessica

Perfect stay

Self

4/10

Poor

04 May 2026

Lina

The room had a weird smell and the sink faucet was rusted.
The day that we checked out the front desk was closed.
The garbage can at the hotel entrance was overflowing with trash.

Family

2/10

Poor

21 Apr 2026

Cecelia

Room was not ready for some one to stay in… no towels or toilet paper or soap..tape on the light fixture and smelt like smoke in the room and smelt like the bedding had not been washed

Partner

10/10

Exceptional

20 Apr 2026

Terry

Best place destiny is wonderful

10/10

Exceptional

20 Apr 2026

Terry

Best place ever

2/10

Poor

01 Apr 2026

TERESA

Room was dirty with old towels left behind. Filthy floor and hotel run down. Not easy check in since Hotels.com did not include reservation. They had no # for reservation from Hotels.com to use. Terrible experience

8/10

Excellent

29 Mar 2026

Joe

Ok for the price

Partner

2/10

Poor

28 Mar 2026

Adan

The experience at this hotel was discussing. The floors never have been cleaned. The entire hotel smells like marihuana. The shower never cleaned. Microwave has mold. Door handles with dirty residue. Blankets with stains. Bath towels smelling like kitchen grease. Counter tops full of dust. Pictures don’t reflect the poor conditions of this hotel. The room not clean. Shower curtain with stains and mold. We can event stay the entire night or the entire stay. This hotel is not in conditions to receive any guest.

Partner

2/10

Poor

22 Mar 2026

Glonekia

It's like an animal shelter, the rooms are nasty and smell real bad they charge ppl what they want to charge them. I recommend no one not to go to this hotel honestly

6/10

Pleasant

21 Mar 2026

LeQuia V

Shower head was extremely loose the valve for the shower extremely loose and bugs in the bathroom

Family_with_children

2/10

Poor

14 Mar 2026

David

cery dirty and lots of roaches. I had to clean it myself in order to go to bed. I had to get cleaning aupplies and clean it.

Family_with_children

2/10

Poor

12 Mar 2026

Michael

Everything was less than I expected.
I won’t be staying there again or any of the Extended Stay properties.

Self

4/10

Poor

01 Mar 2026

Cindy

The hotel provides no coffee and when asked if they had a coffee pot we could use they explained we would have to pay $40 for a tiny coffee pot ( retail value $10 ) and then it would be ours to keep , this is their policy as they do not have a way to sanitize the pot . Although there is kitchen amenities in the room they provide to utensils , dishes or pots. Very very disappointing !

6/10

Pleasant

16 Feb 2026

Gina

Very loud

2/10

Poor

27 Jan 2026

Jennifer

I didn’t realize it was more of a housing situation than a hotel. I took the elevator after checking in and a woman spoke to me about staff barging in and verbally abusing her so I left that hotel and stayed at the best western instead

2/10

Poor

20 Jan 2026

Antonio

Worst hotel I ever stayed!!!
Sheets look nasty
Floors looked like they never been swept or mopped
Nonsmoking rooms smelled like a ash tray
If there was a option for zero stars I’d pick that

6/10

Pleasant

17 Jan 2026

Jamel

Tv was down and the internet was out but other then that everything was excellent

Leisure Family

2/10

Poor

02 Jan 2026

Anthony Scott

If you love roaches and absolute filth then you have to stay here!!! I had to sleep with ALL the lights on to keep the roaches halfway at bay!!! Slept in my clothes and took my bag back to my truck just to keep the roaches from getting into it and then carrying them back home. Walked around in my socks on the nasty ass floor and just threw them away the next morning before I left. Every single aspect of this hotel was nasty. All the drains were stopped up and the sink and tub were just as nasty as the floor. I didn’t see any bedbugs, I think the roaches had them all ran off!! Sleep in your car or on the sidewalk before you sleep here!!’

Self

2/10

Poor

29 Dec 2025

Amil

Room staff and elevator roaches dirty sheets drugs left in room. I've stayed at other extended stays but it has never been this bad.
Hotels.com should remove this from their listing it's not worth it.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Suzanne

While I appreciate that this is designed for longer-term stays, I must recommend that parents with children - esp. young ones) be kept on lower floors. Approaching 10pm, the banging and scraping on the floor above our room would not cease. I'd asked the desk clerks ONE FAVOR: \"just a quiet night, please\". However, they put us right beneath a noisy couple with a young child. About 10:30pm, I spent 15 minutes on the lobby phone (a dangerous place, after closure) awaiting an administrator to come onto the call. Apparently, in response, a manager told the noisy people to quiet down. However, they only became more noisy, banging on the floor repeatedly, screaming and scraping a chair or other piece of furniture along the floor. Rather than wait another 15 minutes on a call after 11pm, in the fluorescent-lit lobby (open to druggies waiting outdoors), I phoned the police. Investigating, they found a couple and young child, apparently foreigners, who did not care to be considerate to others except when informed that they would be arrested if they continued their noise. This could all have been averted if 1) the hotel had kept tabs on which rooms were noisy and properly placed, respectively, noisy and quiet people; 2) had a desk clerk and a manager ready until midnight or at least 11pm to handle problems; and 3) ensured that any caller on the lobby phone would not have to wait 15 minutes just to get a human on the line.

Friends_and_family Friends

2/10

Poor

26 Nov 2025

Tristan

From the moment you walk into the hotel the smell alone makes you want to turn around and walk out. Room was filthy and roach infested. Will not be coming back to this place. Do yourself a favor and find a nicer place to stay than here!

Business

8/10

Excellent

18 Nov 2025

Tiffany

No bugs

Leisure Partner

4/10

Poor

07 Nov 2025

Terrence

Evidence of roach excrement near outlet over kitchenette counter. Roach walking around inside the bathtub. They list having silverware, dishes and pots and pans non were available in the room. Front counter staff lacked morale.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Oscar

Friendly staff, clean room and it's great it has a laundromat

Leisure Pet

2/10

Poor

05 Nov 2025

Shawn

Roaches , Roaches and More Roaches.

Business

6/10

Pleasant

17 Oct 2025

Jesus

Room was a bit depilated, bed mattress inconfortable, perhaps deodorize the room unpleasant odor

Self

2/10

Poor

10 Oct 2025

marianne kim

Disgusting room!!

We went into our room and it was absolutely disgusting. The rug appeared not to have been even vacuumed, the toilet was dirty as was the shower and tub area. It had a strong odor of old urine. We did not stay the night. I want my money refunded.

Friends_and_family Family

2/10

Poor

11 Sep 2025

shaketa

Uncleanness room overall

Leisure Partner

2/10

Poor

01 Sep 2025

Alan

Made reservation online after 3PM...by 10pm we had killed over 14 roaches...when we awoke at 8 we killed another 12 prior to check out at 11. When checking in there was one couple lodging a complaint and one man in front of me who complained there was a stranger knocking on his door during the night then at that very time the stranger was sitting outside his door. Cobwebs were in several places, microwave hadn't been cleaned and the beds were neither as shown in the pictures nor properly made (they looked like the bedspread had just been thrown over the slept in bed with no other attention given.The bathroom door could not be opened once shut from the outside and there was no soap provided to wash your hands or body. Very glad we only spent one night but it was not worth the $62 nor did I receive a print out or email copy of the chages.

Leisure Partner

2/10

Poor

22 Jul 2025

Fran

Many cockroaches and a lot of dirt

Business Partner

8/10

Excellent

29 Jun 2025

SHAY

Nice quieg

10/10

Exceptional

20 Jun 2025

Christie

Nice place

Business Self

8/10

Excellent

10 May 2025

Abby

Toothpaste on the counter. Hair on bed, toilet, and sink. I wont be showering here to say the least.

8/10

Excellent

09 May 2025

Linda

The property was in a good location. However, the linens where not fresh and the pillows smelled of someone''s sweat, ugh. The overall room was outdated and worn. This facility of Extended Stay America needs a make over.

Leisure Self

2/10

Poor

06 May 2025

Gloria

Is there for 45 minutes in that timeframe had to kill two small German cockroaches found a used diabetic open needle in the garbage sheet stain shower curtain stain refrigerator filthy deplorable. I’ve stated many an America stays and have never had a problem. I cut my itinerary short cause IIs there for 45 minutes in that timeframe had to kill two small German cockroaches found a used diabetic open needle in the garbage sheet stain shower curtain stain refrigerator filthy deplorable. I’ve stayed at many an America extended stays & have never had a problem. I cut my itinerary short because I wasn’t gonna stay there another night. If it wasn’t late and I didn’t have to wake up early the next day, I would’ve checked myself out that night

Business Self

4/10

Poor

02 May 2025

Moon

I saw bugs crawling on walls.

2/10

Poor

01 May 2025

Sean

I’ve stayed in many places across the world and this place was worse than anything I’ve ever stayed in. If you wanted to somehow prep yourself for jail, this place would probably be perfect. Please do yourself a favour and do not stay here. Also Expedia I need my money back. I got there and after getting to my room with no soap and spiders in the bathtub and sink I had to leave.

Business

4/10

Poor

29 Apr 2025

salanea

Totally disappointed

I have stayed at many extended stay just had a refrigerator and some type of stove top not really a stove no equipment to cook with not even a glass or a paper cup to drink something out of everything was empty. Why have a kitchen that is totally useless, the mattress was awful, but let’s talk about the cockroaches!!!!!! Totally unacceptable though I can’t understand when you have, 32 apartments on each floor and you have four floors that’s a lot of people! The night person that works until 10. She was great but the no service you don’t even have a coffee pot machine in the rooms all hotels these days have a coffee pot machine.

Business

2/10

Poor

21 Apr 2025

jamaquel

The room was in very poor condition upon arrival. There were roaches visibly crawling throughout the space, and the bathroom appeared to have not been cleaned. Used soap bars and a used razor were left in the shower, which was unacceptable and unsanitary.

Leisure Family

10/10

Exceptional

06 Apr 2025

johnny

Very nice

6/10

Pleasant

16 Mar 2025

Charise

The room was not cleaned the best

Family

10/10

Exceptional

16 Mar 2025

Charise

The rooms walls were dirty
And to get clean sheets, wasn’t the best

Leisure Family

4/10

Poor

10 Mar 2025

Eddrick

Upon entering the lobby, was a very strong nasty odor. My room had roaches in the bathroom and dinette area. The refrigerator was old and smelled. My bed was horribly uncomfortable.

Leisure Self

10/10

Exceptional

09 Mar 2025

Robert

Friendly staff

Leisure Family

4/10

Poor

03 Mar 2025

Luba

Horrible Extended stay experience

First & last time I’ll ever stay at an Extended stay hotel. Horrible. I travel extensively and this place was worst. Smelled bad. Cigarette butts on floor in elevator. No cups for brushing teeth. No types of utensils or dishes you would expect at an extended stay. What is stove for? No paper towels or tissues. Bed looks like a cot.Indigent people hanging around building

Self

2/10

Poor

16 Feb 2025

Kayla

bathroom wasn’t s

Partner

2/10

Poor

09 Feb 2025

Bobbie

This is one of the worst places to stay. It was a late day booking for an unexpected overnight stay, unfortunately a HUGE mistake. In spite of it being a non-smoking facility, there was a heavy smoke and pot stench throughout the property. The room was not cleaned well - small dead roaches in the cabinets, urine on the toilet rim, spots on the bed cover, and unclean floor. The bed was more of a roll-away, and definitely not comfortable. I would have been more comfortable sleeping in my car. I'm glad I brought my own pillow and blanket - I did not get under the bed covers. Lesson learned - you don't even get what you pay for any more. Oh, and the clerk appeared to be in her pajamas (I checked in around 6 p.m.).

Business Self

8/10

Excellent

01 Feb 2025

Jewell

Nice area. Could use better beds.

Business Pet

2/10

Poor

25 Jan 2025

Kevin

WORST HOTEL EVER !!

The first room we were given was disgusting, The smoke smell made us both gag... What happened to SMOKE FREE?? NOT HERE... Dead cockroaches in the halways...

Second room... Bath/shower was dirty and moldy, sheets were dirty and stained, smelled like urine.. Outside garbage was over flowing.

Friends_and_family Family

10/10

Exceptional

23 Jan 2025

Scott

That shizzle

It was a good stay the rooms are clean the staff was on point and quick to handle any of my problems and it was an overall great state

Business

2/10

Poor

19 Jan 2025

Joseph

Terrible rooms were dirty and smelly.
Had to change rooms it smelled so bad.
Office personal older one was nasty and had an aditude. It does not matter how cheap the rooms are I will never recommend extended stay to anyone.

Business Self

2/10

Poor

18 Jan 2025

Irene

Started with a strange exp at the front desk. She acted so strange, my 14 yr old son burst out in inappropriate laughter. She propped her palm on her face, pushing up her nose, then handled my CC and paperwork. We both laughed when walking into the room. It was disgusting! I took off my shoes, and my feet immediately became black. Lots of debris on the floor- there is no rug. There was a bug on the toilet and a roach in the tub. The TV didn’t work. We just went to sleep, tried not to think about it and hightailed it as soon as we woke up. I paid for two nights, only stayed one. That’s how bad it was!noisy, uncomfortable, and filthy.

Business Family

2/10

Poor

09 Jan 2025

Kiyani

Do not, and I mean, do not book a room at this place he is completely and utterly filled with nothing but roaches and other insects. The staff is completely and utterly rude. If you have any issues, they gonna tell you that it’s not their problem and that you have to contact extended stay corporate my experience was horrible. Save yourself and drive past this hotel.

Business_and_leisure Pet

2/10

Poor

04 Dec 2024

Destiny

My room looked like it was never cleaned the floors what never swept or mopped and the sheets and pillows had stains I was not happy and there was no soap for my hair I had to go buy me some and the room stinked like wet socks and our room window was opened on top of that I told the front office and they told me that they would talk to there manager and I haven’t got a call back it’s like they don’t care I want my money back I am not happy at all I will never come to this place again

Business_and_leisure Partner

2/10

Poor

03 Dec 2024

Jenifer

Everything was filthy

2/10

Poor

30 Nov 2024

Mei-Ju

Moldy weed-like smell

Moldy and weed-like smell. The window was not closed. Only two towels for 4 persons. The phone didn't work. No way to call the Front desk. There was no one to be reached at night.

We checked out without staying.

Friends_and_family Family

10/10

Exceptional

25 Nov 2024

Jenna

A very clean, beautiful property. Very quiet and very cozy as well. Will be coming back !

Business_and_leisure Partner

2/10

Poor

23 Nov 2024

Shyrl

This place was nasty, the staff (Patricia) was rude and didn't try to elevate the situation. People hanging in doorway of entrance smoking and being loud which will give you a feeling of it being undafe

Business_and_leisure Partner

10/10

Exceptional

20 Nov 2024

Jennifer

Very happy with this hotel. Staff genuinely care about customers.

2/10

Poor

17 Nov 2024

Nicolas

Guests in the lobby speaking a foreign language with visible gun holsters, unfriendly staff and best of all, we got the room and saw at least 10 cockroaches and bugs roaming around. The room clearly had not been cleaned in weeks or months. We took pictures. Hair everywhere, disgusting kitchen and bath. There was a roach freshly smashed on the wall and we smashed a few more. Unbelievably gross. Third-world country experience. How can this lack of hygiene pass any health inspection? No apology from the unfriendly staff. Forced to leave as we were not going to risk catching bed bugs and have roaches crawl over us during the night. Will ask Expedia for refund and file a chargeback if they play hardball. Totally unacceptable!

Business Partner

2/10

Poor

10 Nov 2024

Juan

Absolutely nothing the staff was one of the worst ones i have ever seen. I dont recommend this hotel at all

Business_and_leisure Self

8/10

Excellent

03 Nov 2024

Amaury

Staff rude

Leisure Friends

10/10

Exceptional

30 Oct 2024

Nichole

It was nice

4/10

Poor

26 Oct 2024

gregory

Smelled musty and dirty throughout the entire building. Kitchen counter had not been cleaned before we checked in.

Leisure Partner

4/10

Poor

20 Oct 2024

Natalia

Not clean

Not a very clean room, floors were dusty and there were roaches. Very hard bed.

Self

4/10

Poor

19 Oct 2024

Angela

There is a lot to say about this hotel. I have traveled the world and lived in a third world country for a number of years. This property is just gross.
1. It STINKS. The vestibule, the first floor, elevator, third floor, and room each have a their own unique foul odors.
2. There was unusable, broken furniture in our room.
3. Every place that I saw: first floor, elevator, third floor, and room were filthy. Dirt caked on the floors, sticky spills in the hallways, bits of litter on the floors. We went to a nearby dollar store and Publix to buy a cheap mop, gloves, cleaning vinegar, and disinfectant spray. The vinyl floors had so many layers of dirt that the water wouldn’t come clean. Our bathroom towels had other people’s hair in them.
4. Two German cockroaches in our room.

And yes, I have pictures of it all. I called the corporate office to let them know the poor condition of their property. About two hours later there was a bang on our door with a shout. The employee standing there with a cell phone to her ear just said “I got a complaint.” Did not introduce herself, showed zero interest in providing customer service, smirked when I shared all of the issues listed above in this review and said “You wanna check out?”

No apologies for the state of the room or our discomfort, no just a smirk as if I was being ridiculous. We had evacuated to this hotel due to Hurricane Milton. The eye later passed directly over our house. Every hotel for hours was sold out- we couldn’t leave.

Pet

10/10

Exceptional

28 Sep 2024

Kevin C

Clean. No Bugs.

6/10

Pleasant

17 Sep 2024

Rebecca

There were roaches. I killed five. That's five to many for me

2/10

Poor

08 Sep 2024

Caroly

Dirty, unsafe place

2/10

Poor

06 Sep 2024

Renata

I am utterly shocked and disappointed by the experience my friends and I had at this hotel. We had booked three rooms for ourselves and two other families traveling with us, expecting a smooth and relaxing stay. Instead, what we encountered was nothing short of a nightmare.

To begin with, one of the rooms was not ready at 4:30 PM, which is already an hour and a half past the check-in time. We received a call at 5:30 PM saying the room was finally available, but by then, we were already on an excursion and couldn't return to the hotel. My friend was only able to check in after 10:30 PM—an exhausting end to a long day of travel from Miami.

Upon our arrival, we were horrified to discover that the hotel was infested with roaches. They were everywhere—absolutely everywhere—in the rooms, hallways, even the bedding. The rooms were filthy, with stained linens, broken duvets, and an overall lack of cleanliness. I took pictures and videos of the hotel's disgraceful condition to document this.

The front desk staff, particularly a lady named Patricia, was extremely rude and dismissive when we requested assistance. Not only did she offer no help, but she also made checking out and getting a refund unnecessarily difficult. Two of the families traveling with us were able to book alternative accommodations, but only at a much higher rate, leaving us scrambling for a solution.

To make matters worse, when I contacted Expedia for help, I was told there was nothing they could do and that I h

Leisure Family_with_children

8/10

Excellent

29 Jul 2024

Verified traveler

Overall

The front desk agent was not found for some time; I had to call on the wall phone for someone. There are some smokers hanging outside in front I guess because no smoking inside, but the foyer smelled of smoke. There are NO TOWELS inside the units. The units and halls are very nice though.

Self

10/10

Exceptional

07 Jul 2024

Keaston

Room was unexpectedly clean. Jessika, and Patricia both handled business professionally. No problems at all. Outside could be picked up and more maintained. Other than that the property is A-1.

Leisure Partner

4/10

Poor

06 Jul 2024

Allyson

Floors were really dirty, and there were strands of hair all in the tub

Leisure Friends

10/10

Exceptional

29 Jun 2024

Jeraneika

Customer service is great and staff are friendly and polite. The property is quiet and peaceful during my stay. Check-in was quick and easy.

Leisure Self

2/10

Poor

21 Jun 2024

Donna

WOW the roaches and the nightly fights in the parking lot were enough for me! Dirty, smelly, this place needs to be condemned ASAP! We got sick from how dirty this place was! Spend the couple extra this isn’t worth it at all! Be safe yall

Leisure Family

10/10

Exceptional

20 Jun 2024

Maynard

my stay was for work so when i lift ine morning at 6am i get back at 7pm so all was good

Business

2/10

Poor

12 Jun 2024

Douglas

Absolutely incompetent

2/10

Poor

10 Jun 2024

Nestor

very dirty, lot of noise and cigarette smells

2/10

Poor

09 Jun 2024

Jessica

NOT WORTH IT

ABSOLUTELY HORRIFIC! We were greeted by staff completely disheveled and came in to a room with food & garbage under beds & beside tables. I had ti kill 2 toachea. Could not get an extra towel until I returned the other 2

Friends_and_family Friends

4/10

Poor

09 Jun 2024

Michael

Roaches/No workers?

Easy check in experience but that was the only time there was someone at the desk. Never saw another worker again for the next two days to ask for more towels for 4 people in our room. Room only had two bath towels and 1 rag, no hand towels for 4 adults. Roaches seen in bathroom. Unclean feeling in room and throughout the whole hotel. Smells like smoke in the halls. Would not recommend this hotel.

Friends_and_family Friends

2/10

Poor

08 Jun 2024

Destiny

this hotel is terrible. dirty. roaches. bathroom not clean, sheets not clean. this place should be closed down.

Leisure Family

6/10

Pleasant

09 May 2024

Jacqueline

Smoking everywhere . Staff more worried about smoking and hanging out with their friends. Rooms are nasty Floors were black

Leisure Family

2/10

Poor

14 Apr 2024

Katie Banfield

No one was at the desk, we called and they never came. Lots of very sick looking people were milling around so we eventually just left without checking in.

Leisure Family_with_children

2/10

Poor

13 Apr 2024

Karen

This was by far the worse hotel I’ve ever considered staying at!!!!!! Non smoking hotel, yeah right! I was on the second floor and it smelled like cigarettes and weed! I drove my truck around back to the more convenient entry and there were several, not 1 or 2 but several people just laid out watching. I checked in with Patricia who was the farthest from friendly, got my key went upstairs and it just smelled. When I walked in my room, it looked like a prison cot I would be sleeping on. Moving forward, I’m trying to make the best of the stay. I walk in to the bathroom and there was literally urine on the toilet seat and food and god only knows what else on the faucet. Too bad I can’t post pics. I go down stairs to speak with Patricia again and her response was “Ok what do you want me to do? Give you another room?” I did not stay. It was absolutely disgusting! I had to air my truck out once I got to the next hotel because my clothes reeked of smoke smell.

Leisure Self

8/10

Excellent

06 Apr 2024

Jacob

Great!!

10/10

Exceptional

25 Mar 2024

Ryan

I like that the doors are locked at the front desk. I liked the top floor room. I didn't like that people were hanging out in the front of the building smoking right by the entrance.

Business Family