Name: Oaks Melbourne Southbank Suites
Address: City Rd, 57/61, Southbank, 3006, AU

8/10

Excellent

01 Jul 2026

Timothy

Very close to all amenities, trams, trains, rideshare were all nearby.
Excellent dining options along the Southbank forecourt.
Room was very nice, little dated in some areas but clean and comfortable. Staff were super helpful and polite.
Used parking across the road at Eureka and was very easy to transit to Oaks.

Family_with_children

10/10

Exceptional

27 Jun 2026

Joshua

Only issue was shower screen leaking leaving lots of water outside shower other then that it was a really good stay this was not my first time staying there and won’t be my last ether highly recommended

Partner

10/10

Exceptional

19 Jun 2026

Darren

Good location close to Flinders Street Station

Partner

4/10

Poor

26 May 2026

Stephen

There was no hot water for the first 2 days of our stay

Self

8/10

Excellent

21 May 2026

Gail

Thought we would have parking in the same building and cost was higher than expected. I believe parking costs should be disclosed in the inline booking.
The only fault with the room is the bathroom fans were extremely noisy and we preferred not to use them.

Partner

10/10

Exceptional

19 May 2026

Joseph

kitchen is fully equipped

Partner

6/10

Pleasant

17 May 2026

Penny

The apartment was a good layout, with spacious living room and kitchen area. The location was very convenient to Southbank and all amenities. Unfortunately one toilet was not cleaned which was not nice to walk into, and very disappointing.

Family_with_children

8/10

Excellent

27 Apr 2026

Carole

The room was clean and functional. The location was great. Staff were great. I needed help with the air conditioning which was very prompt, but it turns out the air conditioner was useless anyway. They need new carpet in the entry. It was very stained. Otherwise everything was good.

Self

8/10

Excellent

12 Apr 2026

Bronwyn

Great location and room amenities / facilities. The shower was amazing.

Family_with_children

4/10

Poor

29 Mar 2026

JOHN

We have stayed at this accommodation in 2025. However it has gone down in standard since then;
- this trip we had to change rooms because 1. the dishwasher was broken. 2. the kettle leaked and was a safety electrocution hazard. 3. there were four guests but only three plates and three champagne flutes provided.

Friends

10/10

Exceptional

26 Feb 2026

Sandra

Room was very clean and fresh. Can never fault staying at an Oaks

8/10

Excellent

21 Feb 2026

Robert

Clean and cosy

8/10

Excellent

20 Feb 2026

Wayne

Central location...staff attentive and actioned the issue's re the dryer not working quickly.

Partner

4/10

Poor

14 Feb 2026

Simon

Tired property. Dirty carpets and windows that didn’t open or close properly. Expected much more

Leisure Family_with_children

10/10

Exceptional

13 Feb 2026

Roderick

We like this hotel! The staff are friendly, it is clean and bright. The upgrade this time was very nice, thank you!

6/10

Pleasant

30 Dec 2025

Isabel

Staff courteous and late check in accommodated.
2 bedroom room poorly designed. Each queen bed had only one bedside table. No shelves or dresser in bedroom. Bathrooms very small.
Kitchen had no prep area on counter. Seating was a small two seater sofa plus 4 flimsy dining chairs. Dishwasher did not drain. Coffee maker leaked water, extractor fam did not work
The apartment was reasonably clean and washer dryer in good condition. Fridge next to external door need the door to open the other way. Dry difficult to access fridge. In short the interior layout and design was very poor but beds were clean and comfortable. Would not stay again.

Leisure Family

8/10

Excellent

28 Dec 2025

Lindsey

Great location and the apartment was exactly what I was hoping for. Staff at check in/check out were very good. Bonus that there is onsite parking. Amenities in the apartment were ok - amazing washer & dryer but I found cooking equipment limited e.g. one huge saucepan and a deep frying pan only so this pretty much dictated what I could prepare.

10/10

Exceptional

18 Dec 2025

Sandra

Fabulous stay. Kitchen with oven, large fridge freezer. Dishwasher plus washing machine & dryer. Central good location

Partner

8/10

Excellent

16 Dec 2025

Ann Meredith

Views from level 33 across to Arts Centre, Yarra and City a bonus. Neat tidy well equipped and everything we needed for a getaway with friends. Close to Melbourne Recital Hall where we had a gig booked. Close to art gallery and arts centre and was able to organise and catch a dance performance while we were there. Would stay again.

Leisure Friends

6/10

Pleasant

11 Dec 2025

leigh

power issues coffee machine leaking

Leisure Partner

10/10

Exceptional

10 Dec 2025

Michael

Great views with a lovely balcony setup. Perfect in summer. Just on the Southbank and CBD fringe so cl8se to attractions and the city. Very well positioned.

Business Self

4/10

Poor

07 Dec 2025

paul

The room did not have a city view. It looked out on a brick wall. I did complain to the staff they were very nice and show me a different room but was exactly like the room I had. Also the room was tired looking the carpet was stained and all the furniture was very mismatched.
I won’t be going back to the Oaks apartment.

Leisure Friends

8/10

Excellent

06 Dec 2025

Daniel

Staff were great and the rooms were very clean

10/10

Exceptional

05 Dec 2025

Pablo

all good but they should invest in thicker windows, as you get a bit of traffic noise in the night

10/10

Exceptional

02 Dec 2025

Vanessa

Great stay - very helpful staff at reception, nice large apartment. Will definitely be back next time we come down to Melbourne.

2/10

Poor

30 Nov 2025

Parvis

Hotel's maintenance is extremely poor

Business

6/10

Pleasant

29 Nov 2025

Michael

I completely understand that places need renovations and touch ups, but the plastic on the floors and protective sheets etc in the lifts really detract from your experience staying in what I wouldn’t call a cheap hotel. Also the carpet in the entry to our room was pretty disgustingly dirty and the aircon didn’t work.

Partner

8/10

Excellent

23 Nov 2025

Rodney

Stayed on the 26th floor which was nice although not a good view. Quiet room which I appreciated. Stayed 2 nights with no house keeping (which was my choice). I now realise how nice a room is with a daily freshen up.

Self

10/10

Exceptional

13 Nov 2025

Katrina

Great location and ease of checkin

Partner

10/10

Exceptional

12 Nov 2025

Philippa

Was lovely and clean

Leisure

8/10

Excellent

07 Nov 2025

Andrew

Great friendly staff, good location

Friends_and_family Friends

6/10

Pleasant

02 Nov 2025

Margaret

we had a two bed two bathroom apartment, it was a very small apartment, particularly the main bedroom and bathroom, no space to put suitcases, only one bedside table and could only open the glass shower door inwards because of the small space.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Kerry

Room was clean, quiet and comfortable. Easy walking distance for my trip requirements.

Leisure Self

6/10

Pleasant

19 Oct 2025

Deborah

Room was a bit tired, stains on carpet & furniture, dishwasher didn’t work.
Staff were friendly and helpful

Partner

10/10

Exceptional

13 Oct 2025

Greg

Great customer service, close proximity to city, and great amenities.

Partner

10/10

Exceptional

11 Oct 2025

Gabrielle

Fantastic location and easy access to southgate. The staff were incredibly helpful and courteous.

Leisure Friends

8/10

Excellent

30 Sep 2025

Marguerite

Located was great for walking to all the sights in Melbourne we planned on visiting. The room had all the space and amenities that we required during our visit

Leisure Partner

8/10

Excellent

18 Sep 2025

Sally

Great place to stay easy walking distance to everything

Leisure Partner

10/10

Exceptional

12 Sep 2025

Helen

Dish washing

We were surprised that there was only one sache for dish washing and one for the dish washer. And no plug! Yet we were obviously expected to do out own dishes etc as there was no cleaning done over our week's stay. Surely you could be more generous with washing up cleansers!

Partner

8/10

Excellent

09 Sep 2025

Peter

They need grab bars in the shower... I had a fall with only a glass edge available to minimize my descent... which I avoided because I realised it would shatter.
The combo of glass, tiles and slippery environment requires some sort of railing or grab bars.
Everything else was ok but I wouldn't stay again because of this aspect. Thanks.

10/10

Exceptional

06 Sep 2025

Angela

Good accommodation in convenient location

Really good all round... Much better than the Oaks in Sydney. Convenient parking ($45 p/night is a bit expensive) and very convenient to the CBD, Southbank and the Arts Centre. Very comfortable and well equipped with enough space for a long stay.

Business

10/10

Exceptional

31 Aug 2025

??

This is vey clean and they are kind.

Business Partner

10/10

Exceptional

31 Aug 2025

??

This is very clean and they are kind.

Business Partner

8/10

Excellent

22 Aug 2025

Marlene

Enjoyed the view from the 33rd floor, particularly sunrise and the hot air ballons floating by. The room was well equiped with separate bedroom, bathroom and good size kitchen/ living. Large fridge appreciated. Washer and dryer neatly concealed in bathroom. Very good value for a Southbank location in Melbourne.

Partner

10/10

Exceptional

30 Jul 2025

Rosemary

Very friendly staff, close to train station and supermarket. And good food venues near by.

Business Partner

10/10

Exceptional

13 Jul 2025

Noah

Enjoyed my weekend stay at the Oaks apartment. Great area as it’s easy to access the CBD and south wharf. Staff were helpful and made check in/out very quick

Leisure Friends

6/10

Pleasant

30 Jun 2025

Verified traveler

It was suitable for the length of stay, however the noise from the traffic passing outside was very audible. The owners of this hotel would do well to invest in windows that offer better sound proofing.

Self

6/10

Pleasant

29 Jun 2025

Leigh

What we needed for a 1 night stay

Rooms were what we needed for a one night stay. One of the bedrooms was so small the door wouldn’t open past the bed. The ensuite was so small the shower door had to open inwards. That was fun trying to close once you were in the shower. Shower soaps were good. It was handy to have a shower cap too. No restaurant onsite. Great location as was walking distance to the restaurants on Southgate.

Friends_and_family Family

8/10

Excellent

20 Jun 2025

PAULA JUNE

Proximity to trains was great

Leisure Partner

8/10

Excellent

16 Jun 2025

Jason

Was exactly what we needed and expected for a 1 night stay to attend an event

Partner

8/10

Excellent

15 Jun 2025

Choong Wah

Room is clean and tidy. Kitchen utensils could be improve as the pots and pans teflon coating was worn out and not safe to use. Housekeeping could do better with better training. Bin was clear out but not the waste left next to it. This happened twice.

Leisure Partner

8/10

Excellent

31 May 2025

Kate

Excellent location; comfy rooms/apartment; bathroom quite small

Friends_and_family Friends

10/10

Exceptional

30 May 2025

Andrew

Great place to stay and very convenient

Leisure Partner

10/10

Exceptional

24 May 2025

Raegan

Very central. Quiet. Will definitely stay again.

Leisure Partner

10/10

Exceptional

22 May 2025

Luigi

Checked in around midnight on Sunday 18May and totally appreciated the efficient, attentive service of the young man on duty - particularly the help with the safe parking system.
Rooms are comfortable, practical and clean - love having the washer/dryer.
The central location suits our appointments.
This is our second stay, and will be back.

8/10

Excellent

18 May 2025

Gary

Clean, well appointed.

Leisure Partner

8/10

Excellent

16 May 2025

Brian

Great location. Good property

Location is great. Walking distance to everything.

Cleanliness and maintenance could be better. Room WiFi never worked but there was a general hotel WiFi I could use. Staff had made a point to highlight specific room WiFi on check in but then dismissed it when mine didn’t work. Carpet had quite a few large stains and again staff was not concerned when I reported it.

Washer and dryer worked very well, which was quite convenient. Bed was comfortable but there is no air conditioning in the bedroom itself, just a wall mounted oscillating fan that was a far less desirable option.

Might stay again if price was right but I imagine there are better options.

Self

10/10

Exceptional

16 May 2025

Juan

The staff were the best part. One of the women was basically psychic, able to come up with every solution and even anticipate my concerns and proactively provide her help. Her name was Sakshi I believe and she truly stole the show and made my trip. Thanj you!

10/10

Exceptional

04 May 2025

Verified traveler

Great place for exploring Melbourne

The hotel is in the walking distance to CBD and major attractions on the Southbank. The room was very well equipped.
We definitely recommend this place.

Partner

8/10

Excellent

18 Apr 2025

Hannah

Is in a good location on Southbank, which is an easy walk over several bridges into the city. Very close to supermarket restaurants bars and the art. Rooms have all you need. Would recommend and stay again.

Leisure Self

10/10

Exceptional

08 Apr 2025

Marnie

Great location, great price and the staff were very good. The apartment was clean and had everything we needed.

Leisure Family_with_children

6/10

Pleasant

23 Mar 2025

James

Property (the apartment) was quite noisy - the windows provided minimal noise reduction to the street noises outside and were somewhat drafty - no doubt a reflection on cheap materials by the builder. Wifi was terrible, and phone coverage with Telstra non existent away from the room balcony. Otherwise fine.

Leisure Friends

4/10

Poor

20 Mar 2025

Mark

Unbelievable

Two bedroom room, 3 staying
Only 1 aircon in apartment, meant bedrooms were very hot at night with doors closed.
Room rate was over 5 times normal because Grand Prix was running.
It was price gauging and absolutely extraordinary for a not so nice two bedroom apartment
I travel 26 weeks a year to a number of countries. I will never stay here again

Friends_and_family Friends

10/10

Exceptional

14 Mar 2025

Emily

Great service, wonderful clean apartment.
Easy check in and out. Our third stay - looking forward to another.

Leisure Family_with_children

8/10

Excellent

12 Mar 2025

Lisa

The apartment was a great spot for us to access the Moomba festival, Southbank & Flinders St Station. It was a lot smaller than I expected- with only one couch for 4 people. The ensuite was very small and to get in to the shower was a feat in itself due to the door configuration. When the room is booked for more than 3 days additional cleaning supplies should be provided- one sachet of dish liquid was insufficient.

Leisure Family

8/10

Excellent

11 Mar 2025

Cassie

Great location walking distance to restaurants and waterfront

Leisure Family

8/10

Excellent

07 Mar 2025

NIKOLCE

Room had an awful smell

Leisure Self

10/10

Exceptional

06 Mar 2025

Verified traveler

Location!

Wonderful stay. Great location for access to trains, trams, river and CBD. Amenities for breakfast needs was good.

Partner

10/10

Exceptional

05 Mar 2025

Sonal

Nice place to stay. Would stay again

Leisure Self

10/10

Exceptional

21 Feb 2025

Greg

Weekend away to watch a show and concert.Staff were very accommodating and endeavoured to let us in our room early.The unit was comfortable and very clean.

Partner

10/10

Exceptional

20 Feb 2025

Deanne

The staff was amazing. We loved our stay. Definitely 5 stars from us!

Leisure Partner

4/10

Poor

19 Feb 2025

Julian

Nothing like a bedroom pretending to be a sauna...

Check in and check out was perfect, great staff. Room was nice. The coffee pod machine was a nice touch.

The huge negative is the AC. The apartments were not built with any climate control, so an AC has been positioned against the outer wall of the apartment past the kitchen bench. The flow of air then has to travel past the kitchen cupboards, the length of the apartment and through a door way at right angles to the minimal airflow, to get to the bedroom. There is no fan in the living room to even help push the air along.

The AC is old, weak, and not cold. Mine looked like it hadn't been serviced since Trump V1.

Obviously the problem is a common complaint, so they've installed a desk fan on the wall above the bed, knowing that the bedroom is actually a Swedish sauna pretending to be a bed room.

The uncomfortable night was further exacerbated by a 37 degree day, and even after a cooling rain storm the residual heat in the concrete was able to supercharge the sauna like conditions.

I mentioned the kindergarden level cooling solution and the uncomfortable night to the check out staff, and she replied that they get many complaints about the cooling issues.

So: many complaints + problem acknowledged + management doing nothing about it = a place you should only stay in - In Wiinter.

Avoid in Summer unless you're from the tropics.

Business

10/10

Exceptional

12 Feb 2025

Thomas

I thoroughly enjoyed our stay at the hotel. We had a beautiful view of the city on our balcony.

Leisure Family

10/10

Exceptional

09 Feb 2025

Rachel

Great location

Leisure Self

6/10

Pleasant

09 Feb 2025

Matt

MAINTENENCE

THERE SEEMED TO BE A LACK OF MAINTENENCE .
BATHROOM DOOR WOULD NOT CLOSE , BEDROOM WINDOW WAS BROKEN AND THEREFORE LET THE CITY NOISE IN ALL NIGHT , RESULTING IN VERY LITTLE SLEEP.

Friends_and_family Family

8/10

Excellent

06 Feb 2025

Celeste

Staff lovely and nothing too much trouble.

10/10

Exceptional

06 Feb 2025

Stephen

Only thing that could be better would be upgrade to smart TV. Staff was very helpful and polite

8/10

Excellent

03 Feb 2025

Andrew

Good location. Clean. Good facilities

Leisure Family

10/10

Exceptional

13 Jan 2025

Ramfel

Its clean smells, good and wonderful end of City Road

10/10

Exceptional

11 Jan 2025

Karen

Great stay

Great 4 night stay. So much better than a cramped hotel room. Apartment was spacious, clean and had all we needed Insta very handy washer and dryer. So conveniently located to everything. Would recommend.

Partner

10/10

Exceptional

10 Jan 2025

Annemarie

Perfect location, five minutes walk to the river & all amenities. Definitely recommend

Leisure

10/10

Exceptional

08 Jan 2025

Rosemary

Close to Southbank facilities

Leisure Partner

10/10

Exceptional

07 Jan 2025

Lachlan

Amazing property and outstanding facilities. The apartment was fit for purpose and the reception were very helpful throughout our stay. Would definitely recommend

Leisure Family

10/10

Exceptional

03 Jan 2025

alicia

I love how close it is to trains I stay for work slot

Business_and_leisure Self

6/10

Pleasant

03 Jan 2025

Maree

A basic unit a little overpriced for what it was. Very noisy fan in bedroom. Very noisy aircon in kitchen space. Uncomfortable couch and chairs . Bed was ok . Great spot , easy walk to Southbank and NGV. Could walk everywhere. Overnight parking $45 . Could probably get cheaper nearby

Leisure Partner

10/10

Exceptional

13 Dec 2024

Mark

Great Location

Leisure Family

10/10

Exceptional

10 Dec 2024

louise

very good location, no tv in the bedroom

Self

4/10

Poor

05 Dec 2024

Mohamad

Wifi was terrible, also no signal so can’t use data either,

Also fridge was not working, aircon is very old and doesn’t cool the room.

Business_and_leisure Self

10/10

Exceptional

01 Dec 2024

Jane

How clean the property is and the rooms. Friendliness of staffing and fantastic location to public transport, eateries and shopping

Leisure Friends

8/10

Excellent

25 Nov 2024

sharon

Enjoyed our stay

Leisure Partner

10/10

Exceptional

23 Nov 2024

Jay

Easy to access, close to everything and very clean and perfect size.

Leisure Partner

10/10

Exceptional

23 Nov 2024

Michelle

Great central location, amenities good and staff always friendly and helpful

Leisure Partner

10/10

Exceptional

22 Nov 2024

vivek

Amazing experience. Will definitely book again

Friends_and_family Family

10/10

Exceptional

11 Nov 2024

Andy

Melbourne Melbourne Cup

Great place to stay the staff can’t do enough to assist yiu

Business

8/10

Excellent

10 Nov 2024

Rosemary

Very friendly helpful staff, carpet in room a bit dirty

8/10

Excellent

21 Oct 2024

Melissa

The property is in a great location near restaurants, river precinct and walkable distance to sporting venues. The apartment overall was very clean however the carpet has seen better days with multiple stains throughout and could do with being replaced. Staff were very helpful and polite and we would happily return when visiting Melbourne again.

Leisure Family

8/10

Excellent

17 Oct 2024

Donna

Rod Laver Arena Kip Moore Concert

Easy walking distance to casino and other attractions. A little noisy from traffic but that is to be expected in the city

Friends_and_family Family

10/10

Exceptional

09 Oct 2024

Juanita

Stayed for business, great proximity to Southbank and easy walk for central city via the walk bridge.

Business Self

8/10

Excellent

03 Oct 2024

Hai

I stayed for 4 nights for a business trip. The location was close to my event so it was convenient. There are limited food options downstairs and will require you to either walk to Southbank (high-end foods) or across the river to the rest of the CBD. Oaks is a serviced apartment so there is no room service or towel change. There is very limited reception in the room and their WIFI is rather slow. Their check in closes at 12am. Checkin and out process was swift and their reception staff is nice and professional.

Business

6/10

Pleasant

30 Sep 2024

David

Great location, clean, friendly staff.
HOWEVER, room terrible, not maintained: cheap roller (one not working), stained carpet, only a small couch