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Mercure Melbourne Southbank

Melbourne - VIC · Australia

9 Riverside Quay, SouthbankView location

8.4/10Excellent1,004 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.4/108.4
Condition8.0/108.0
Amenities8.0/108.0
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  • Business hotels
  • Hotels with charm
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Melbourne Southbank

Newly refurbished Mercure Melbourne Southbank is ideally located just 601m from Southbank Promenade on the Yarra River, a 10 min walk to the popular Bourke Street Mall, 15 minutes' walk from Crown Casino, and only 350m from Flinders Street Station.

Each of the 275 rooms are fitted with a generous bed, kitchenette, smart TV, Wi-Fi, safety box, ironing equipment and air conditioning. The hotel has a guest laundry, luggage storage, 24-hour front desk, a self-check-in desk and spacious meeting and event spaces.

The restaurant serves buffet breakfast and offers an all-day menu available for in-room orders. Fixed-price parking is available at Wilson Eureka Carpark, where guests can present their entry ticket to reception upon arrival. Parking space - subject to availability.

Read more about this hotelShow less

You'll be centrally located in Melbourne with a stay at Mercure Melbourne Southbank, within a 15-minute walk of Crown Casino and Melbourne Central. This hotel is 1.2 mi (2 km) from Royal Botanic Gardens and 1.6 mi (2.5 km) from Marvel Stadium.

Make yourself at home in one of the 275 guestrooms, featuring kitchenettes. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary wired internet access, express check-in, and express check-out.

Planning an event in Melbourne? This hotel has 861 square feet (80 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Ecotourism Australia Sustainable Tourism NABERS Energy NABERS Water Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's ALL ACCOR mobile app before check-in. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
    • Nearby parking fee: AUD 40 per day(262 ft away; open 24 hours)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: AUD 50 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Melbourne Skydeck 0.1 km / 0.1 mi
Eureka Tower 0.1 km / 0.1 mi
Southbank Promenade 0.1 km / 0.1 mi
Hamer Hall 0.4 km / 0.3 mi
Degraves Street 0.5 km / 0.3 mi
Melbourne Arts Centre 0.5 km / 0.3 mi
Fed Square 0.5 km / 0.3 mi
Flinders Lane 0.6 km / 0.3 mi
Immigration Museum 0.6 km / 0.4 mi
Collins Street 0.7 km / 0.4 mi
National Gallery of Victoria 0.7 km / 0.4 mi
St Paul's Cathedral 0.7 km / 0.4 mi
SEA LIFE Melbourne 0.8 km / 0.5 mi
Regent Theatre 0.9 km / 0.6 mi
Melbourne Town Hall 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2023
  • Total number of rooms: 275
  • Number of floors (main building): 11
  • Twin rooms: 27
  • Superior rooms: 177
  • Family rooms: 36
  • Accessible rooms: 11
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • MasterCard
Show 62 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Concierge
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Electric kettle
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Banquet hallExtra charge
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • PhotocopierExtra charge
  • Business centre
  • Ecotourism Australia Sustainable Tourism Certification
  • Breakfast buffet
  • Hot breakfastExtra charge
  • À la carte dinnerExtra charge
  • Breakfast and lunchExtra charge
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • SnacksExtra charge
  • LGTBIQ friendly
  • Deposit on arrival
  • Early Check-inExtra charge
  • Early departure
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Self check-in
  • Single-Use Plastic Free
  • Cash Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARD • 23 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable11 photos

    Mercure Melbourne Southbank

    TWIN STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Room amenities

    • Individually adjustable heating
    • Bathroom
    • TV
    • Radio
    • Kitchenette
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Wi-fi
    • Bathroom
    • Safe
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR QUEEN BEDTWIN • SUPERIOR QUEEN BEDTWN.QN-SU

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    TWIN SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-2

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU-1

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 25 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable15 photos

    Mercure Melbourne Southbank

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Tea and coffee making facilities
    • Bathroom
    • TV
    • Radio
    • Kitchenette
    • Mini fridge
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 25 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable15 photos

    Mercure Melbourne Southbank

    DOUBLE DELUXE KING BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Ironing set
    • Bathroom
    • TV
    • Radio
    • Kitchenette
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR CITY VIEWFAMILY ROOM • SUPERIOR CITY VIEWFAM.CV-SU

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    FAMILY ROOM SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    TWIN SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR RIVER VIEWRoom • SUPERIOR RIVER VIEWROO.RV-SU

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Room SUPERIOR RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR RIVER VIEWDouble or Twin • SUPERIOR RIVER VIEWDBT.RV-SU

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Double or Twin SUPERIOR RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE RIVER VIEWSINGLE • DELUXE RIVER VIEWSGL.DX-RV

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    SINGLE DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 25 m²TWN.SU-1
    TWIN SUPERIORPhoto unavailable12 photos

    Mercure Melbourne Southbank

    TWIN SUPERIOR

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GUEST ROOMDouble or Twin • GUEST ROOMDBT.GR

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Double or Twin GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIOR • 1 Bedroom • 35 m²FAM.SU
    FAMILY ROOM SUPERIORPhoto unavailable11 photos

    Mercure Melbourne Southbank

    FAMILY ROOM SUPERIOR

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Bathroom
    • Individually adjustable heating
    • TV
    • Radio
    • Kitchenette
    • Mini fridge
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR RIVER VIEWDOUBLE • SUPERIOR RIVER VIEW • 1 Bedroom • 23 m²DBL.RV-SU
    DOUBLE SUPERIOR RIVER VIEWPhoto unavailable23 photos

    Mercure Melbourne Southbank

    DOUBLE SUPERIOR RIVER VIEW

    Room photos

    23 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE RIVER VIEWDOUBLE • DELUXE RIVER VIEW • 1 Bedroom • 23 m²DBL.DX-RV
    DOUBLE DELUXE RIVER VIEWPhoto unavailable15 photos

    Mercure Melbourne Southbank

    DOUBLE DELUXE RIVER VIEW

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-RV

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR TWO DOUBLE BEDSFAMILY ROOM • SUPERIOR TWO DOUBLE BEDSFAM.2D-SU

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    FAMILY ROOM SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR WITH DOUBLE BEDFAMILY ROOM • SUPERIOR WITH DOUBLE BEDFAM.DB-SU

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    FAMILY ROOM SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE RIVER VIEWRoom • DELUXE RIVER VIEWROO.DX-RV

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Room DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accesible DeluxeRoom • Accesible DeluxeROO.H6-DX

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Room Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR RIVER VIEWTWIN • SUPERIOR RIVER VIEW • 1 Bedroom • 23 m²TWN.RV-SU
    TWIN SUPERIOR RIVER VIEWPhoto unavailable22 photos

    Mercure Melbourne Southbank

    TWIN SUPERIOR RIVER VIEW

    Room photos

    22 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RV-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 23 m²TWN.H6
    TWIN AccessiblePhoto unavailable10 photos

    Mercure Melbourne Southbank

    TWIN Accessible

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Radio
    • TV
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6-1

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 23 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable9 photos

    Mercure Melbourne Southbank

    DOUBLE QUEEN SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Wi-fi
    • Bathroom
    • TV
    • Radio
    • Kitchenette
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-2

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE RIVER VIEWDouble or Twin • DELUXE RIVER VIEWDBT.DX-RV

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Double or Twin DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accesible DeluxeTWIN • Accesible DeluxeTWN.H6-DX

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    TWIN Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Mercure Melbourne Southbank

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 23 m²TWN.SU
    TWIN SUPERIORPhoto unavailable8 photos

    Mercure Melbourne Southbank

    TWIN SUPERIOR

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Shower
    • Bathroom
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Radio
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Melbourne Southbank

8.4
Excellent
1,004 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Lauren
Close to Federation Square and other local Melbourne city attractions. Good amenities, good and comfortable room. The cafe downstairs looks good. Staff were helpful.
10/10
Exceptional
20 Jul 2026
Patricia
Comfortable bed, a couch for two, great view over the river, and an easy walk over a pedestrian bridge to Flinders Street Station in the city centre. Enjoyed breakfast as had a good variety of cereals, yoghurts, fresh fruit, breads, jams, scrambled eggs, baked beans, meats, and vegetable fried rice. Only downside for us was not being able to open a window in the room. Hotel is also close to Degraves Street, a laneway which has many delicious places to eat.
Partner
10/10
Exceptional
12 Jul 2026
Richard
First time l’ve done self check in at hotel! Surprisingly, went very smoothly!
Clean, comfortable & very convenient hotel!
In fact, the only time l saw a member of staff is when l checked out! 👍
Didn’t have breakfast or use the bar!
I would still recommend this hotel for excellent location!
Self
10/10
Exceptional
12 Jul 2026
Michelle
Excellent Beds, Quiet. Awesome location
Partner
4/10
Poor
10 Jul 2026
Hayley
Easy to get to, convenient location. Visually clean but piles of dust under beds and behind bedside tables. Auto check ins not very welcoming to hotel.
Family_with_children
4/10
Poor
07 Jul 2026
Cheryl
We cannot normally complain about this property, however this time the rooms heating & tv weren’t working. They did bring a portable heater, tv never got resolved.
Partner
6/10
Pleasant
05 Jul 2026
Jemma
Disappointed this time around with the cleanliness of the room. Kitchenette doesn’t get cleaned properly by housekeeping. Found someone’s note and lots of dust bunnies on the bench. Nothing to clean their dishes with. Rubbish under beds that my kids found and bathroom floor needs a good clean
Buffet was good and staff were friendly and helpful.
Perfect walking distances to city.
Family_with_children
8/10
Excellent
04 Jul 2026
Jane
An ideal place to stay in the CBD.
Partner
10/10
Exceptional
03 Jul 2026
Glenn
Great place to stay in southbank. Good price, large rooms and great location.
8/10
Excellent
02 Jul 2026
Katrina
The location is great to Southbank and having the self parking beside the hotel is convenient.
Self
10/10
Exceptional
29 Jun 2026
Yelena
Good breakfast. Perfect location. A little too noisy AC
Partner
8/10
Excellent
16 Jun 2026
Skye
Great location however the bathrooms
10/10
Exceptional
14 Jun 2026
Ali
Very stratigically close to CBD and yarra river. Close to Resturant
Self
10/10
Exceptional
09 Jun 2026
Cheryl
Guy on the front desk was very helpful and helped us out.
10/10
Exceptional
03 Jun 2026
Atish
Welcome crew at front desk, very helpful and super friendly, call out to Michael, extremely friendly. He helped with check in, parking, confirmed breakfast was included and explained checkout express. Rooms were super clean and daily cleaned promptly. The breakfast is delicious and very very presented. I am looking forward to my next visit to Melb and I will be staying again at Mecure Southbank.
Thanks
Self
8/10
Excellent
30 May 2026
Andrew
The shower was week as,the drain in the bathroom was smelly,accessible bathroom needs a good makeover,sink was too low and no where much to put anything including clothes and toiletries,beds made daily but nothing was cleaned
Breakfast was good but in the 5 days they only had beans on one occasion,also no fried eggs available
Coffee was decent tho
6/10
Pleasant
30 May 2026
Lisa
Great location, very tired building - old. The walls are so thin - could hear everything - wouldn't stay there again because of this
Partner
8/10
Excellent
28 May 2026
Soesilowaty
The property is short distance to the restaurants, entertainment n shopping area
Self
10/10
Exceptional
26 May 2026
Leanne
Very well kept property in a great location, will definitely be back.
Family
8/10
Excellent
25 May 2026
Lay T
Convenient location and friendly staffs
Partner
8/10
Excellent
25 May 2026
Anne
Great and very convenient location to Hamer Hall, Arts Centre and to the Southbank eateries along the Yarra River. Very lovely when lit up at night. My bed and pillows were super comfy so had a good night's sleep. Staff very friendly and helpful with my questions and their general assistance. Breakfast was good, Barista coffee excellent. 🙂
Self
10/10
Exceptional
24 May 2026
Stewart John
Parking was easy, staff were very friendly
Partner
10/10
Exceptional
24 May 2026
AMANDA
our room was great , i would have preferred firmer pillows and crockery for coffee mugs but apart from that it was exceptional, close to everything!
Partner
10/10
Exceptional
21 May 2026
Royale
This is a nice location. Easily walkable to the CBD. The breakfast buffet is well stocked.
Business
10/10
Exceptional
21 May 2026
Madeline
Beautiful place to stay. Was able to organise early check in, at a cost, but this process was simple and sorted straight away by staff. Great location for heading out in Melbourne
Partner
4/10
Poor
20 May 2026
Peter
They have self check in did not like that and also bed was very ordinary
Partner
8/10
Excellent
20 May 2026
Fermino
Parking was good, room was good, bathroom floor and shower was not good at all.
Family_with_children
8/10
Excellent
17 May 2026
Maria
It was so close to the city so location was great . Bathroom floor needed a deep clean. Would have been nice to have 2 ceramic bowls and ( 2 ceramic cofee cups instead of the plastic cups . )
Friends
10/10
Exceptional
17 May 2026
Robyn
Self check in and self check out was easy to use and saved time. Location is excellent.
Partner
10/10
Exceptional
15 May 2026
Yen
Had a quick one night stay as I was attending a conference in the area. The stay was fine, room was clean and comfortable. Unfortunately I got a room opposite the lifts so there was a bit of noise.
10/10
Exceptional
15 May 2026
Jean
Very close to Flinders Station & everything is in walking distance, just right to walk off the buffet breakfast
Self
2/10
Poor
08 May 2026
Junroe
Parking is terrible and so as the room
Self
8/10
Excellent
07 May 2026
Lindy
Lovely location for a sister get together!!
Friends_and_family Family
8/10
Excellent
07 May 2026
Adrian
Staff were very friendly and helpful. Room was clean and met all my needs.
Self
8/10
Excellent
06 May 2026
Vikki
I love
10/10
Exceptional
05 May 2026
Darren
Great location, nice clean room, friendly staff, safe parking next door.
Self
10/10
Exceptional
05 May 2026
Tamara
Clean room
8/10
Excellent
03 May 2026
Nicky
Nice enough room. Has everything you need. Would recommend mostly for the convenient location.
Family
10/10
Exceptional
03 May 2026
Bob
O
Partner
10/10
Exceptional
03 May 2026
Peter
this is a great place to stay. clean , quiet , right in the middle of all the great places to eat and visit
Partner
8/10
Excellent
28 Apr 2026
Barry
Ideally situated a short walk in Southbank Melbourne, maybe 600m to Flinders Street station. Loverly walks along the yarra river with plenty of restaraunts and cafe to choose from Plus easy access to Crown Casino. River cruises and shopping.
Partner
10/10
Exceptional
26 Apr 2026
Graeme
Great place to stay staff friendly rooms great
Friends
10/10
Exceptional
18 Apr 2026
Paulo
Clean room everything was good
Self
2/10
Poor
17 Apr 2026
James
Was accidentally given a 3:45 wake up call. Maintenance entered my room early morning assuming no one was in the room likewise with housekeeping. Stood waiting for communication on buffet breakfast for five minutes no staff approached me. Will never stay here again.
Family_with_children
6/10
Pleasant
17 Apr 2026
Mark
Bathroom floor was scratched and in a tired state.
Objected to the In Room dining delivery charge considering you need to collect the meals yourself. If there is no delivery by hotel staff then why the charge?
10/10
Exceptional
16 Apr 2026
ALAN
Excellent Hotel close to the Casino and public transport. Still do not like the self-check in as had no contact with any of the staff during my stay.
Self
2/10
Poor
12 Apr 2026
Ryan
Stayed in room 220 Saturday 11/4
Toilet had faeces on it upon check in. Told reception staff and requested it be cleaned which was never done, had to clean it myself.
Shower and overall cleanliness of the room was very poor - spilt coffee stain on the breakfast bench and shower screen had soap on the screen which would indicate it was not cleaned sufficiently
Partner
8/10
Excellent
11 Apr 2026
Meredith
Staff, amazing. Property, offsite but easy. Breakfast nice. The bathroom was grotty. Dirty brown grout and grubby floors/ walls. Needs a good clean
Partner
10/10
Exceptional
09 Apr 2026
Virgina
The breakfast was fine. Staff were nice. The location was great, but the laundry was ridiculous 🙄 needed to use a credit card or banking app on your phone. My accounts are not Australin so I guess thats why nothing worked.
Family
8/10
Excellent
09 Apr 2026
Curt
Simple breakfast buffet...fine nothing special
Family
10/10
Exceptional
31 Mar 2026
Lochlan
Great staff, Great food, great drinks, parking easy, though found a toe nail on the floor
Partner
6/10
Pleasant
29 Mar 2026
PETER
Breakfast was quite good. My room was a bit airless and stuffy..
Self
6/10
Pleasant
29 Mar 2026
Sharon
The location was perfect. No interaction with staff as had to use self check in and checkout. This wasn’t by choice but was the only option on both occasions.
The room was adequate but the bathroom was not. There was no ventilation which made the floors extremely wet and slippery.
Family
8/10
Excellent
26 Mar 2026
PAM
Very happy except for the door between our room let in lots of noise from the partying neighbors. I rang reception at 12.30 am and then at 1.15 am. Eventually the noise stopped. The reception person was very helpful. I would not want a room with a adjoining door again.
Partner
10/10
Exceptional
23 Mar 2026
Ali
easy fast and early check in. excellent location
10/10
Exceptional
23 Mar 2026
Yvonne
Always happy to stay here when travelling to Melbourne. Consistent service.
Business Partner
8/10
Excellent
22 Mar 2026
Lisa
It’s a nice place though ur doors on the rooms are very loud when they close them..
6/10
Pleasant
20 Mar 2026
David
General cleanliness of the room was only fair. In particular the floor of the bathroom needs a good scrub.
No herbal teas or handtowel in the kitchen area.
Partner
10/10
Exceptional
17 Mar 2026
Mark
Great location, food and cocktails were awesome, and always clean.
Self
10/10
Exceptional
16 Mar 2026
David
Great location
Partner
6/10
Pleasant
10 Mar 2026
Huyen
Good location
Family
10/10
Exceptional
05 Mar 2026
John
Hotel generally in excellent condition. Front desk staff very helpful.
Some problems with staff on duty for morning coffee and pastry, service time longer than expected in this standard of hotel.
Partner
6/10
Pleasant
03 Mar 2026
Sanchobeny
Fridge bar was empty, no water or drinks to purchase incase to accesss from room
Business
10/10
Exceptional
26 Feb 2026
Tracy
Great. Room very clean, tidy. plenty of room. Only thing I missed having was a face cloth. All towels and shower mat were there, a wash cloth would have been handy for the shower. The cups for the tea and coffee, were a little unclean with tea/coffee crust at bottom inside of the cups.
Bed very comfy
Self
8/10
Excellent
22 Feb 2026
James
Perfect location, very helpful staff when I lost my key.
Partner
6/10
Pleasant
21 Feb 2026
Judith
Room wasn't serviced during our stay
Partner
6/10
Pleasant
16 Feb 2026
Rhonda
The hotel is in a great location and our room was clean and comfortable. We stayed one night and had no interaction with staff at all. We chose to use the self check-in/check-out as the front desk was busy on both occasions. However, during the duration of our stay whenever we walked through the reception area the staff never looked up from the computer to smile or greet us, even when there was no other guests present. It didn’t feel particularly welcoming.
Leisure Family
10/10
Exceptional
09 Feb 2026
Anita
Beautiful view
Partner
10/10
Exceptional
07 Feb 2026
Judith
Great room (Deluxe King with river view). Clean, quiet, excellent location and price!
Leisure Partner
6/10
Pleasant
28 Jan 2026
Leanne
Staff were friendly, room was clean...and was set up for wheelchair/ handicapped access...which was not required
Leisure Family
6/10
Pleasant
26 Jan 2026
Suellen
Nobody at checkin desk. Waited for ages and had to get cafe staff to go get someone. Same again later when we had to validate parking. Room not seviced so had to go and request extra tea and milk. Paid a high price for a busy time, so expected better staffing.
Partner
10/10
Exceptional
20 Jan 2026
Laura
Great location, room was spotless and really comfortable, staff were all so friendly and helpful. Decent breakfast and room service too.
Leisure Self
10/10
Exceptional
14 Jan 2026
ALAN
Comfortable clean room in the ideal location, close to Flinders Street Station, Southbank and the Casino. Not a fan of the Self-Check in as it takes away the personal contact that you require if you are in a new city. Also always seem to be allocated a low level room (This time Level 2).
Self
8/10
Excellent
11 Jan 2026
Anthony
Average
Leisure Friends
8/10
Excellent
11 Jan 2026
Nick
Cleans rooms, the room was a good size
Partner
8/10
Excellent
10 Jan 2026
Venus
Some abrupt staff, shower wasn't clean
8/10
Excellent
10 Jan 2026
Rachael
Decent room size and clean. I like that it had a tiny kitchenette and a mini fridge. Lots of bathroom bench space. However our air conditioning didn’t work. Maintenance (lovely man) tried to fix it around 7.30pm but within a couple hours we realised it still wasn’t working. Given it was late at night and with young kids we didn’t want to have someone trying to fix it during the night, so it was warm and uncomfortable overnight.
Leisure Family
10/10
Exceptional
07 Jan 2026
Vincent
Stafff, clean room, amenities and happy hour.
Partner
6/10
Pleasant
31 Dec 2025
Erica
Room was fine, standard. Breakfast standard. Good location. Multiple time found an empty reception. The staff often acted like you were an inconvenience for waiting for staff. I took my luggage tag to reception and asked for my luggage and the guy said where is it and then huffed and puffed when I didn’t know. My husband took the luggage in so I wasn’t there - surely it’s their job to know which room it’s locked in? Our washing line was broken, we asked for it to be fixed on day 1 as we had wet beach things - day 6 check out and it wasn’t fixed. Wouldn’t stay again.
Friends_and_family Family
8/10
Excellent
27 Dec 2025
Douglas
Very good staff. Great hotel location. Room was dated - could do with an upgrade.
Leisure Family
8/10
Excellent
26 Dec 2025
Geoff
The room was in excellent condition. The location was great.
Leisure Partner
10/10
Exceptional
22 Dec 2025
Kim
Everything was great. Clean, front of house lady was lovely, early check in. Comfortable bed. Great location.

One thing that could change is proper mugs/cups in the room. Plastic cups aren’t nice to have coffee or tea in.
10/10
Exceptional
22 Dec 2025
Karen
Clean room and the staff were excellent!
Leisure Self
10/10
Exceptional
20 Dec 2025
Richard
Stayed the night , close to Crown
Business
10/10
Exceptional
20 Dec 2025
Lee
Good location, car park next door
Partner
8/10
Excellent
15 Dec 2025
Ingrid
Clean room, great location.
Leisure Partner
6/10
Pleasant
11 Dec 2025
Chris
Dated rooms and building
8/10
Excellent
09 Dec 2025
Leonardo
The room was clean, pillows amazing , staff helpful and pleasant
Business Self
8/10
Excellent
08 Dec 2025
Lindsay
Didnt use laundry . Parking was good .expendive if not going through motel
Leisure Partner
6/10
Pleasant
07 Dec 2025
Craig
Room was ok breakfast was terrible food was cold coffee machine broken the hot water was warm and many tables uncleaned without cutlery
Leisure Partner
10/10
Exceptional
07 Dec 2025
Melissa
All staff were really friendly. The room was clean and the location was ideal.
Leisure Family
8/10
Excellent
06 Dec 2025
Therese
Great location and clean
Leisure Partner
10/10
Exceptional
06 Dec 2025
Craig
Comfortable room very friendly and helpful staff
Leisure Partner
4/10
Poor
06 Dec 2025
Justin
Overall we found the stay disappointing. The bathroom is old, dirty, and the shower tap was falling off the wall.

We ordered room service around midnight and it said we had to pick up from reception... ok not really \"room service\" but we'll still order something. 30 seconds after ordering, reception called and said they weren't doing room service. If that's the case, don't take online orders.

For the amount we paid we wouldn't be returning again.
Leisure Partner
2/10
Poor
17 Nov 2025
Jurgen
They don't accept cash as payment.
What a joke.
No one at reception when you arrive took 30 minutes to find someone.
Never again customer service very poor.
Leisure Partner
10/10
Exceptional
17 Nov 2025
Tanya
The room was clean and spotless. Very nice.
Partner
10/10
Exceptional
10 Nov 2025
vanessa
Great location. Nice staff and very clean room.
6/10
Pleasant
07 Nov 2025
Victoria
- The room still had the previous guests takeaway in the fridge.
- Staff were not very friendly.
- We were also charged again for the stay which we had already paid for 6 months prior. Had to follow up the refund which is still not processed.
Partner
4/10
Poor
06 Nov 2025
Derek
Check in experience was poor. The digital screen stated the wrong room type, so we had to queue for 15+ minutes to check in with the one and only person on the desk. Other staff walked by the queue of people multiple times.
The room was tired and in need of updating. It also didn’t feel clean, especially under the bed or sofa bed. I found 2 coffee cup lids (not ours) and a dust. I didn’t want to walk bare feet on the carpet.
The only thing going for this hotel is the location.
Partner
8/10
Excellent
04 Nov 2025
Lynda
Great location
Leisure Partner

Location & surroundings

Mercure Melbourne Southbank
9 Riverside Quay, Southbank, Southbank, Australia

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Mercure Melbourne Southbank

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