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Hotel La Aldea del Halach Huinic
Chiapas · Mexico
Carretera a Las Ruinas Km 2.8View location
9.0/10Excellent658 Reviews
Cleanliness9.2/10 9.2
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.6/10 8.6
Location8.6/10 8.6
Neighborhood9.2/10 9.2
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel La Aldea del Halach Huinic
We are an eco-friendly 4-star hotel, we are surrounded by extensive tropical gardens at the entrance of the National Park of Palenque, in the extraordinary heart of the Lacandon jungle.
From here you can enjoy the warm atmosphere of the rainforest, as this has been designed to cause the least environmental impact, combining comfort, hygiene and tranquility offered by the flora and fauna of this region.
The Hotel La Aldea, is an ideal place to relax and enjoy a carefree stay within an evironment to contemplate the beauty and abundance of flora of the tropics and live in harmony with nature and to be a part of it.
We have 33 spacious and comfortable rooms, each with its own terrace and hammock overlooking our beautiful gardens.
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Located in Palenque, Hotel La Aldea del Halach Huinic is in a rural location, within a 5-minute drive of Palenque National Park and Palenque Archaeological Zone. This spa hotel is 2.3 mi (3.7 km) from Museo de Sitio Palenque and 3.1 mi (5 km) from El Panchán.
Make yourself at home in one of the 34 air-conditioned guestrooms. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and dryers, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 200 to 200 for adults, and MXN 200 to 200 for children
- Airport shuttle fee: MXN 1700.00 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Palenque National Park
1.8 km / 1.1 mi
Palenque Archaeological Zone
3.7 km / 2.3 mi
Museo de Sitio Palenque
3.7 km / 2.3 mi
El Panchán
4.1 km / 2.6 mi
Museo Del Textil
5 km / 3.1 mi
Cascadas de Roberto Barrios
31.9 km / 19.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 33
- hotel
- MasterCard
- Visa Electrón
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Medical serviceExtra charge
Show 19 more facilities & services
- Concierge
- Luggage roomExtra charge
- Bar
- Restaurant
- Meeting room: 1
- Projector
- Business centre
- Outdoor freshwater pool
- Sauna
- Steam bathExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Spa treatmentsExtra charge
- Spa centreExtra charge
- Breakfast
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel La Aldea del Halach Huinic
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel La Aldea del Halach Huinic
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CAPACITY 5Room • CAPACITY 5ROO.C5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 5
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel La Aldea del Halach Huinic
Room CAPACITY 5
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 5
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel La Aldea del Halach Huinic
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel La Aldea del Halach Huinic
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel La Aldea del Halach Huinic
FAMILY ROOM TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel La Aldea del Halach Huinic
QUADRUPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel La Aldea del Halach Huinic
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel La Aldea del Halach Huinic
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel La Aldea del Halach Huinic
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel La Aldea del Halach Huinic
100
reviews shown
Jessica
Great option in Palenque, good value.
Christine
The grounds of the hotel are lovely, and the rooms have everything you need. The staff were friendly and helpful and it was so fun to be surrounded by nature!
Ana Maria
We loved our stay.
Excellent location. Clean rooms, Friendly staff.
Excellent location. Clean rooms, Friendly staff.
Jorge
We liked how calm everything felt. It was the ideal place to relax and forget about the stresses of daily life. Excellent location, close to everything. Friendly staff.
We would have loved to stay more time to enjoy the amenities.
We would have loved to stay more time to enjoy the amenities.
Claudia
Yes
Alicia
This property was set in the most beautiful place. The only problem is the staff is not hospitable. The staff really needs to work on their hospitality.
Fernando
Our stay at this hotel was, for the most part, excellent. The staff were all incredibly friendly and helpful, the room was spotless, and the bed was very comfortable. The location was also perfect for what we had planned. We would have given this a five-star review, but the room was missing a refrigerator, which was a significant inconvenience during our stay. If a mini-fridge had been available, it would have been a perfect experience.
Mercedes
3rd summer in a row visiting Palenque and this is our to go hotel, staff is always nice, friendly and respectful. We did have a small leak due to heavy rain but we are not super picky guests. Just hope they cleaned the pool tiles.
Linn
Absolutely gorgeous in the middle of the jungle. Saw so many cool animals: monkeys, macaws, iguanas. Great pool! Excellent wifi too!
bebe
The property is very nice, clean, and staff was helpful and attentive to our needs. Hotel was also environmentally conscience a big plus. A side note as we were checking-in a 3 man crew from National Geographic was also checking-in. This just reassured us :)
kristi
Parking was good, easy. Beware lots of stairs. Room was great, A/C 2 - units worked great. The only issue we had was the restaurant on site. Happy they had one to offer BUT -- it was so hot, it was unbearable to eat. Looked like they have a breakfast room with A/C & doors that closed but it was not open?? We asked about a fan? They said no fans -- until we couldn't bear it any longer and had to leave to our room. Then they wanted to offer us a fan?? Had we known better we would have ordered room service to eat in our room. ( Jr. Suite above the pool) However we were the only people in the restaurant A -- it was just too dang hot ! and B -- the food was kinda terrible, lacking in all aspects, especially for the price. Could be a good place all around, but just lacking in certain areas.
Brenda E.
I wish the hot tub had HOT WATER AND NO LEAVES (trash)
Matthew
Friendly, helpful staff, cute landscaping and tropical surroundings, extremely uncomfortable beds, thin walls, headboard not attached, did not sleep well. Place was really nice, but they need to get new mattresses. We enjoyed walking to Palenque archeological site from the hotel and the zoo across the street. 70 peso rode to the town.
Heydy
Peaceful natural ambience. Very relaxing.
Rosa
It was great. Rooms are very clean and spacious.
Mairghread
Beautiful location great comfortable rooms. Terrific jungle setting. Spa!! Lovely dining room and meals. Room service and nice pool. Fantastic service by all!
Anthony
Loved this place and will stay again. Great value for the cost. Excellent food in the restaurant, clean room with comfortable beds and excellent air conditioning. Howler Monkeys right in the trees on the property...amazing for me! Great pool, too. Overall, the place is relaxing, low key and a great place to relax and stay close to the Palenque Ruins (and out of the not-so-relaxing town of Palenque).
Victor
We enjoyed the jungle feel of the grounds and the restaurant.
Michael
Beautiful, gated property with double cabins nestled in the jungle like grounds.
Susan
2-3 km from town, like being at an eco-lodge. Heliconias and other tropical plants and trees everywhere. Pool & area challenging to keep clear of falling leaves, etc. restaurant under Reno (stayed Sept 20-22) but room/pool service available. Food good, reasonably priced. Please change to paper or no straws. No TVs but that’s a plus for me.
raquel
Very nice
Pedro
I did not like that there was no TV.
Guadalupe
Very close to archeological zone.
Mercedes
This was our second visit to Palenque and we stayed here both times. My only complaint is the tile of the pool is visibly dirty missing a few tiles and it would be great if they had a mini fridge to keep water cold.
Olivia
I love the room big, clean and a lot of privacy.
Amazing swimming pool and a lot of plants diversity.
If you don't have car you have to bring everything you need the store is about 2 miles walking.
Although the hotel has a small store but only for emergencies because the prices are high.
For sure I would go back.
Amazing swimming pool and a lot of plants diversity.
If you don't have car you have to bring everything you need the store is about 2 miles walking.
Although the hotel has a small store but only for emergencies because the prices are high.
For sure I would go back.
Federico
Best hotel
DAVID
muy bonito
Susana
Everything was good
Domenika
Beautiful property and very clean. Staff are very diligent and accommodating. Will definitely be coming back here for my next vacation!
Evangelina
property was nice, but the Staff very un profesional and sometimes insulting
Verified traveler
Comfortable jungle stay near the ruins
Lovely and peaceful property, great location near the ruins but not near the noise of the town. The rooms are basic, but clean. Our only real issue was the air conditioning wall unit that started making a lot of noise in the night. They tried to fix it, but it only got moderately better. It will be an issue for those who need it to be cool to sleep.
The food in the restaurant was good and reasonably priced. Some of the staff at the restaurant were welcoming, others were rude.
The food in the restaurant was good and reasonably priced. Some of the staff at the restaurant were welcoming, others were rude.
Pauline
I really enjoyed our stay here staff is great, food was easily available, service was wonderful, the massage felt so good, would stay again.
Timothy
Disappointed that my request was not honored. We were not able to check in 45 min early. Asked for “ground level room most important to have a hammock” but got 2nd story with no hammock. Our dinner the first night wasn’t great, including the service. They were busy catering to the tour bus people and probably did their best. My refried beans were hard and cold, and hubby’s fried shrimp were very dark and overdone. We did not eat there again. Overall the grounds are lovely. Pool clean but remember to pick up towels at reception. It is a far walk.
Our room was above the restroom for the pool and the maintenance equipment and was noisy. And it was not dark at night for stargazing due to all the lights. Got to hear howler monkeys and saw macaws flying, but not the jungle experience I expected due to noise and lights.
Our room was above the restroom for the pool and the maintenance equipment and was noisy. And it was not dark at night for stargazing due to all the lights. Got to hear howler monkeys and saw macaws flying, but not the jungle experience I expected due to noise and lights.
Nicholas
Good place to stay to visit the ruins.
Sébastien
Overall, given the location, I would not qualify that as a catastrophe. BUT…
Although the rooms are pretty clean, they are not spotless! One of the beds had dirty sheets, that we did not use! The general condition of the property is very average.
Don’t get me wrong! It’s Palenque, it’s thick forest, you have to expect humidity, smell, bugs, the whole ordeal! I can live with that!
But it is very apparent that the property is not well maintained! It could be such a paradise, but the buildings are falling apart! I guess they are trying to do something about it cause the construction guys do grinder and skilsaw from 6am to 7pm… so say goodbye to the jungle vibe!
And unfortunately I had good expectations for the restaurant, but it is very average and on the pricey side.
Overall, all this wouldn’t matter if it were a 50-60$ CAD a night hotel but hold tous socks, it is a whopping 105$ CAD a night, which, let’s be honest, for the location, puts your expectations a bit higher!
Staff is very sweet though, especially the ladies in the restaurant, but 80 pesos MX (6.50$ CAD) for a plate of frozen French fries is a big sad no-no for me, regardless of the beautiful smiles and manners of the waitresses! (And let’s not talk about the boring ambiance!!)
Overall, sadly, I must say that 100$ CAD would be used somewhere else with much more bang for the buck!
Although the rooms are pretty clean, they are not spotless! One of the beds had dirty sheets, that we did not use! The general condition of the property is very average.
Don’t get me wrong! It’s Palenque, it’s thick forest, you have to expect humidity, smell, bugs, the whole ordeal! I can live with that!
But it is very apparent that the property is not well maintained! It could be such a paradise, but the buildings are falling apart! I guess they are trying to do something about it cause the construction guys do grinder and skilsaw from 6am to 7pm… so say goodbye to the jungle vibe!
And unfortunately I had good expectations for the restaurant, but it is very average and on the pricey side.
Overall, all this wouldn’t matter if it were a 50-60$ CAD a night hotel but hold tous socks, it is a whopping 105$ CAD a night, which, let’s be honest, for the location, puts your expectations a bit higher!
Staff is very sweet though, especially the ladies in the restaurant, but 80 pesos MX (6.50$ CAD) for a plate of frozen French fries is a big sad no-no for me, regardless of the beautiful smiles and manners of the waitresses! (And let’s not talk about the boring ambiance!!)
Overall, sadly, I must say that 100$ CAD would be used somewhere else with much more bang for the buck!
Maria
I liked the feeling of the remoteness surrounded by tropical plants.
Marco
Beautiful setting and great food!
Veronica
Es un lugar muy conveniente, cerca de Palenque y de las areas de esparcimiento y restaurantes.
Haitaciones amplias, limpias, fuimos en familia y fue agradable tener como una cabañita para nosotros, con su hamaca afuera y rodeada de la naturaleza, pero con todas las comodidades.
La comida del restaurante bien servida y sabrosa.
Regresaria nuevamente, nos gusto.
Haitaciones amplias, limpias, fuimos en familia y fue agradable tener como una cabañita para nosotros, con su hamaca afuera y rodeada de la naturaleza, pero con todas las comodidades.
La comida del restaurante bien servida y sabrosa.
Regresaria nuevamente, nos gusto.
Dana
A gem in the jungle
This hotel is a gem! Comfort, tranquil setting, sparkling pool, hammocks, great restaurant and food and Monkeys! Set in a jungle type setting it feels like a eco lodge and spa! Highly recommend!
SUSANA
Very beautiful cabins in the jungle
Mercedes
Loved the ambiance, friendly and helpful staff. wish it had a mini fridge to keep water cold and that pool was cleaner tiles need to be cleaned and that they would allow guests to bring food from outside. But I would still go back. Had the opportunity to see howler monkeys and red macaws on premises.
Teresa
Beautiful property. Rooms were clean and spacious. Very close to Palenque.
Gabriela
Good Location, Isolatated from city. This is the place if looking for jungle experience stay. Monkeys visited property. Place was clean and staff nice. We enjoyed our stay.
Peter
Beautiful grounds and pool. Amenities and room were very clean. Good restaurant on site. Staff were happy to deliver food pool side. Very convenient for visiting Palenque archeological site. Definitely recommend this hotel for a stay.
Aimee
I highly recommend this resort! The pool is beautiful and the proximity to Palenque ruins can’t be beat. I have a couple recommendations for the resort.
1. Put a coffee maker in the room. This would allow us time to leisurely get dressed. Some of us need a coffee to go get coffee.
2. We had the big suite by the bathroom and it would be nice to have at least a love seat in the 2nd room. There are a bunch of unused furniture in the lobby. Just move 1 love seat to the suite so there is somewhere comfortable to sit in the room.
1. Put a coffee maker in the room. This would allow us time to leisurely get dressed. Some of us need a coffee to go get coffee.
2. We had the big suite by the bathroom and it would be nice to have at least a love seat in the 2nd room. There are a bunch of unused furniture in the lobby. Just move 1 love seat to the suite so there is somewhere comfortable to sit in the room.
Jaime
Me encanto este propiedad. Mi esposo y yo estuvimos buscando tranquilidad en la naturaleza y lo encontramos. Para ver monos en su habitata natural era una maravilla. Los cuartos no tenian tv y no pudo haber sido mas feliz. Fuimos a las cascadas de agual azul y q belleza. Espero un dia poder regresar.
Yannick
Nice property in the middle of jungle.
Hotel maintenance is not up to date in general.
Our room next to the kitchen with constant little noise.
On the other hand great pool and view.
Great size of room and staff accomodating.
Room clean overall.
Indication to find rooms is not that good.
Hotel maintenance is not up to date in general.
Our room next to the kitchen with constant little noise.
On the other hand great pool and view.
Great size of room and staff accomodating.
Room clean overall.
Indication to find rooms is not that good.
MOISES
we loved the experienced!!!
Jasmine
Everyone was really humble and welcoming. The staff would guide us where to go for touristing. The hotel was really clean and so peaceful. We really enjoyed our stay there.
Daniela
Un lugar muy bello dentro de la selva Chiapaneca. Hermosos jardines. Quizá le falta un poco de mantenimiento a los Baños y pintura d las habitaciones pero el lugar es hermoso
Courtney
Great location with parking & nice pool. As others have said, though, service was poor. We were 4 but the \"policy\" is only 2 glasses per room. So we had to pay for plastic cups! Also, they made a green juice but would not let us buy it - only for the boss in reception! Had to go to town to get green juice. Also unattractive construction & bed was caved on one side - had to put pillow on edge not to fall off. Grounds & staff need work - there are other options... keep looking!]
Nancy
beautiful setting with flowerful gardens.
Maria Del Pilar
Me gustó todo el personal es muy simpático
Gerardo
Nice installations. Customer service is not great. You can’t add tip to employees towards room charge or using your credit card, you need to tip them cash, this policy limits the tips to employees and impacts customer service.
Restaurant some time takes a lot of time to get your food and when you are in the pool its not easy to order a drink (waiters don’t visit often).
Restaurant some time takes a lot of time to get your food and when you are in the pool its not easy to order a drink (waiters don’t visit often).
ZULMA
The Hotel is right in the middle of the jungle, with beautiful gardens. The room was clean and spacious. The AC works good, bed is comfortable. The hotel is far from the town noise. Amazing customer service. But the best was the restaurant with aBeautiful open setting in the middle of the jungle. They have the best food I had in Chiapas!
ROBERT
Front desk attitude
We arrived tired after a long drive and checked in for our king room that had been booked almost a year prior. The front desk clerk said there were no king rooms left and tried to give me a double room. I insisted and he magically found a king room for us, although I think they had it, but just didn't use it because it needed repairs. The door didn't lock properly and the towel bar was broken. Unfortunate because the grounds, gardens and pool and hot tub are lovely and the restaurant was nice.
Daniel
Great little hotel set in the jungle. You’ll hear howler monkeys and see hummingbirds amongst other wildlife. The staff are always friendly and helpful. We couldn’t fault the restaurant, the food was delicious. The pool is a good size. The Wi-Fi signal was good. Location is a little away from the main town but a short taxi ride and you’re there. I would recommend staying at this hotel.
María
El hotel
Esta muy bonito y el personal es extremadamente amable
Esta muy bonito y el personal es extremadamente amable
Laura
Just ok
Just ok, it was very clean but basic. Restaurant is good and the food was tasty.
carlos
Sin duda una muy buena opción
las dimensiones son generosas tanto en las habitaciónes como el baño y aunque se nota que el hotel tiene ya tiempo de construido, el mantenimiento es impecable.
Buena experiencia en un entorno exhuberante.
Muy bien!
Buena experiencia en un entorno exhuberante.
Muy bien!
Verified traveler
Very nice hotel with a great pool and restaurant. Location is a bit far from downtown but that did not matter to us.
Malcolm
great place
family hotel. good prices
Verified traveler
Beautiful property with a delicious and fairly priced restaurant. Well-priced and designed tours as well. Taxi rides into town are quick & cheap.
Verified traveler
The jacuzzi in the room was amazing. But not tv in the rooms.
The place is beautiful. But they could do more about pool service and restaurant service and add more meals to the menu.
Definitely recommend a massage at the spa at least 45 min to enjoyed better.
The stuff at the place could do better. I feel like people there are not too happy and not very helpful.
The place is beautiful. But they could do more about pool service and restaurant service and add more meals to the menu.
Definitely recommend a massage at the spa at least 45 min to enjoyed better.
The stuff at the place could do better. I feel like people there are not too happy and not very helpful.
frederick
A perfect stay.
A lovely, clean, comfortable hotel in a great setting with a wonderful pool. Perfecto!
Héctor Olvera
LA UBICACIÓN ME GUSTO
PESIMO SERVICIO DEL PERSONAL
PESIMO SERVICIO DEL PERSONAL
Verified traveler
Place was great. I stayed at the suite the only dislike i had was that i wish the patio doors overlooking the pools were better. Better as in quieter. Where I was staying at was right infront so you can hear all the kids screaming and having fun. Which is nice but if you want some peace and quiet its not going to happen.
Johan
Lovely place
Lovely place surrounded by nature, nice pool (water can be a bit cool, but refreshing if the day is hot!!), spacious rooms. We could’ve used a couple more plug outlets for charging though.
Restaurant service was a bit slow, but food was good and very affordable :) (noir tourist prices)
Restaurant service was a bit slow, but food was good and very affordable :) (noir tourist prices)
Nate
A beautifully kept property, lush landscaping, attentive staff, good restaurant. I definitely recommend it for a calm base of operations. Less than a mile from the Palenque archeological site and within an hour or two of other beautiful sites in the area.
Hugo
Loved the hotel and the closeness to nature!..great experience.
Juan
Do not recommend
The hotel hotel in the middle of a jungle but in close proximity to Palenque and Misol-ha and has a nice pool. That’s the good part. The bad part is that we booked 3 separate king size rooms. Upon arrival we were told they are unavailable and we were given 2 double dedos each. I think that this hotel should put different room times separately and not make it “a preference thing”. I’m booking a king size bed and I don’t need 2 doubles!!! Second, upon checking out we were told that one of the rooms was missing a towel and a hanger, which we DID NOT TAKE and they made us pay for it!
Diana
This is the second time we stay at la aldea, it’s super nice and clean. At the moment they have all the COVID 19 protocol running at the reception and restaurant area.
JC
Muy buen precio. Un poco antiguas las instalaciones y servicios. Si uno quiere pagar con tarjeta en el restaurante, hay que bajar hasta la recepción.
Verified traveler
Es realmente un hotel de descanso, sin television ni telefono, las instalaciones son sencillas pero muy bonitas, el restaurante tiene una muy buena cocina y sus jardines y alberca son increibles.
Natalie
Loved it, a beautiful oasis in the jungle. Lovely pool, restaurant was very accomodating to my dietary needs. Staff were lovely, even let us check in early. All in all a wonderful stay. Would definitely stay again.
Verified traveler
Gorgeous setting, very helpful staff, immaculate room, great location.
Paul
Relaxing oasis after a hot day of traveling to the local ruins. Nice pool, friendly professional staff
Verified traveler
The property was in the jungle you step outside the room and see a beautiful green view of the jungle
Chapara
I didn’t like that the pool closed at 9. I had to have my lock changed on my door because I kept falling off. There was no phones in the rooms so if I needed the front desk I had to walk down to ask. Also the bathrooms need some upgrade the faucet had no pressure. The location was in a very good spot. The staff was friendly, it just needs some tweaks.
Verified traveler
Location was great for both the town and the ruins. The room was lovely. Pool could have been cleaner and food improved.
Verified traveler
The hotel is extremely beautiful! The staff was great and very helpful and friendly. The food at the restaurant was delicious. The rooms are spacious and very clean. Pure paradise!!
Martien
Peaceful please keep it that way..
This is a place to cherish, so don't come....... it still is nice....
CRISTINA
Love it!
It’s in a quiet place, good service from staff.
It’s in a quiet place, good service from staff.
Flor
You really feel in touch with nature, all the landscape is amazing. Very quiet, neat and peaceful. If you feel lazy and want to stay at the hotel is the best place to be!
Pamela
Just okay
The hotel leaves a lot to be desired. Great location near Palenque Archeological Park. Room was okay, could use a good cleaning. Bathroom had a lean under the sink.. pretty bad leak. I would probably choose a different hotel next time.
alan
Tropical garden hotel
The hotel is set is a very lovely, well kept, beautiful tropical garden. It is mainly made up of 2 rooms per thatched cottage with the rooms equal size but different bed and furniture configurations and different locations in the hotel. Our introduction to the hotel was not great because although we had booked and paid for the hotel 10 or 11 months in advance and were given confirmation about the room type we chose (there were plenty of rooms available then), when we checked in, we were given a room on the far end of the resort by the edge, and not the beds we ordered. Instead of one king there were 3 beds so there was not allot of free space. After 3 tries we got a room that we liked though it still was not exactly what we asked for. We have heard that some places keep there best rooms for last minute customers since they already had your money. Anyway, we did enjoy the hotel. It is hard to decide on whether the location is great, In some respects it is very good as it is about equal distance to town and the Palenque archaeological site. And it is across the street from a wonderful animal rescue reserve which is well worth a visit. But there are not allot of other restaurants, though right next door to the hotel on your left as you walk out to the road, is a superb restaurant that specializes in recreating ancient Mayan cuisine with a little contemporary fusion. Elegant, delicious, not too expensive fine dining run by a super friendly family that will explain every dish.
Verified traveler
The room was clean and very pleasing. Right next door to the ruins which is why we went to Palenque.
The staff were not friendly at the outset but by day 2 our interactions were good. I have to assume my habit of appropriate tips helped. The restaurant menu is extremely limited so do not expect fine dining.
Beautiful pool. Beautiful grounds. property has a dedicated driver who provides rides in a VW Jetta for regular taxi prices. Driver was excellent.
The staff were not friendly at the outset but by day 2 our interactions were good. I have to assume my habit of appropriate tips helped. The restaurant menu is extremely limited so do not expect fine dining.
Beautiful pool. Beautiful grounds. property has a dedicated driver who provides rides in a VW Jetta for regular taxi prices. Driver was excellent.
Laura
The lush, tropical landscaping and winding paths between cottages is enchanting. The privacy and cleanliness were excellent. The beds were comfortable.
Al
Nice hotel within walking distance of Palenque archeological site. Comfy room, great wifi, beautiful location.
Andrea
Very relaxing!
The hotel is a wonderful location for relaxing. I loved that the rooms where tucked away among the trees! The staff was incredibly friendly and willing to help with anything. I would definitely recommend it.
Verified traveler
Nice hotel very close to the Palenque Ruins
10 minute drive to the Palenque pyramids. Great pool and Jacuzzi area. No TV in room but has Wi-Fi. Hammocks out on porch area. Great air-condition which is needed for the jungle heat. Short drive to the center of town. Nice staff. Clean rooms.
BlueRey
Great commodities for an eco friendly jungle hotel
To be sincere with review, we need to notice that is not a city hotel, is branded as an ecofriendly hotel at jungle. For that this is a great hotel. At pool you are surrounded by Big mango trees, were you can watch guacamayas, parakeets, monkeys, hummingbirs, squirrels.
Gardens are clean until some mango fall or squirrel eats some nuts.
Rooms have good views, cold air for hot & humid weather, Restaurant have small options but good flavor and clean installations.
Gardens are clean until some mango fall or squirrel eats some nuts.
Rooms have good views, cold air for hot & humid weather, Restaurant have small options but good flavor and clean installations.
Kenneth
Palenque
Beautiful place and great staff
Claudius
Perfect for a relaxed stay in Palenque
+ pool with service
+ overall service
+ quiet
- restaurant changed in quality
+ overall service
+ quiet
- restaurant changed in quality
Dominique
Best place in Palenque
Wonderful place.every thing perferct.
Dominique
Best place tout stay in Palenque.
Michael
Nice hotel with Taxi scam
The hotel was great, comfortable and relaxing. Restaurant was good, but not great. However, we requested for them to schedule us a taxi to return to the airport at 7 AM, which they agreed to do. They did not call a taxi, they used their car and driver and charged us 300 Pesos. It only cost us 200 Pesos to get to the hotel in the expensive, union controlled taxi. I imagine a local taxi would have cost 100-150 Pesos, but we didn’t have time to switch. This is the second hotel in my travels that has done this and this scam just leaves a bad taste in one’s mouth on departure.
Colin
Lovely pool
Stayed 3 nights, comfy room, fairly simple, could do with thicker curtains to keep out light from outside lights.
Good location to visit ruins, but without a car limited to dining options. We ate all 3 nights in hotel restaurant, which was just ok.
Great pool, lovely to come back to in the afternoon after walking in the sun.
Would recommend and stay again.
Good location to visit ruins, but without a car limited to dining options. We ate all 3 nights in hotel restaurant, which was just ok.
Great pool, lovely to come back to in the afternoon after walking in the sun.
Would recommend and stay again.
Don
Lovely setting
Surrounded by jungle, accommodating staff, on the way to Palenque ruins. Hard to beat.
Mary
Simple but Beautiful and Comfortable
It is a lovely hotel out of Palenque. Beautiful grounds. Very private casitas. Many birds. Good restaurant. We enjoyed it very much.
Location & surroundings
Hotel La Aldea del Halach Huinic
Carretera a Las Ruinas Km 2.8, Palenque, Mexico
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Hotel La Aldea del Halach Huinic
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