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8.8/10Excellent643 Reviews
Cleanliness9.2/10 9.2
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition8.8/10 8.8
Location9.0/10 9.0
Neighborhood8.8/10 8.8
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ciudad Real Palenque
This charming and romantic hotel is located just a few minutes from an archaeological zone in Palenque and a stone's throw from the city centre. Guests may truly appreciate its natural surroundings and the myriad of entertainment options that they will be able to enjoy.
The old Palenque's airport is around 1 kilometre away from the premises. All the hotel's guest rooms are tastefully appointed and fully furnished with a wide range of modern and standard amenities to ensure a pleasant stay to all its guests.
Visitors may wish to relax at the fantastic outdoor swimming pool and sample the exquisite local and international specialities at the Palapa-restaurant with nice views to the swimming pool.
Business travellers might organize their meetings at the corporate facilities on-site and those who wish to celebrate their wedding at the hotel can do it at the perfect venues.
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With a stay at Hotel Ciudad Real Palenque in Palenque, you'll be 4.8 mi (7.7 km) from Palenque Archaeological Zone and 19 mi (30.6 km) from Cascadas de Roberto Barrios. This family-friendly hotel is within the region of Misol-Ha Waterfalls and Cascadas de Agua Azul.
Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palenque? This hotel has 3100 square feet (288 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Outside food or beverages are not permitted on the premises.
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 100 to 220 for adults, and MXN 100 to 220 for children
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
El Panchán
1.3 km / 0.8 mi
Museo Del Textil
2 km / 1.3 mi
Palenque National Park
5.7 km / 3.6 mi
Palenque Archaeological Zone
7.7 km / 4.8 mi
Museo de Sitio Palenque
7.7 km / 4.8 mi
Cascadas de Roberto Barrios
30.6 km / 19 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2019
- Number of floors (main building): 3
- Double rooms: 63
- Junior suites: 6
- Suites: 3
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
Show 67 more facilities & services
- Airport
- Harbour
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Launderette
- Medical service
- Bellboy service
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Shop
- Garden
- Terrace
- Bicycle storage
- Sun terrace
- Luggage room
- Dining area: 2
- Clothes dryer
- Ski to door acces
- Private pool: 1
- Towels and bed linen
- Café
- Bar
- Restaurant: 3
- Non-smoking area
- Smoking area
- Poolside snack bar
- Banquet hall
- Swim-up bar
- Conference room
- Meeting room: 1
- ProjectorExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Sun loungers
- WaterSlides
- Children playground
- Kids’ club
- Breakfast
- Breakfast buffet
- Breakfast served to the table
- Continental breakfast
- Hot breakfast
- Breakfast a la carte
- Buffet lunch
- À la carte lunch
- Buffet dinner
- À la carte dinner
- Breakfast and dinner
- Breakfast and lunch
- LGTBIQ friendly
- Children get free accommodation, meals payable on the spot
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
QUADRUPLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
QUADRUPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room THREE BEDSRoom • THREE BEDSROO.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
Room THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Balcony
- Terrace
- Wheelchair-accessible
- Wi-fi
Show all 20 amenities
- Wake-up service
- Smoke detector
- Plug adaptor
- Cable TV
- Make-up mirror
- Desk
- Housekeeping
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
DOUBLE STANDARD
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Ironing set
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Balcony
- Terrace
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Smoke detector
- Plug adaptor
- Cable TV
- Make-up mirror
- Desk
- Housekeeping
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
SUITE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 30 m²SGL.ST
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Balcony
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Children share the bed with parents
- Housekeeping
Show all 21 amenities
- Smoke detector
- Plug adaptor
- Cable TV
- Make-up mirror
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Ironing set
- Individually adjustable air conditioning
- Safe
- Terrace
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
SINGLE STANDARD
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Room amenities
- Balcony
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Plug adaptor
- Cable TV
- Make-up mirror
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Ironing set
- Individually adjustable air conditioning
- Safe
- Terrace
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 30 m²TPL.ST
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Desk
- Make-up mirror
- Cable TV
- Plug adaptor
- Smoke detector
- Housekeeping
- Bathroom
Show all 20 amenities
- Hairdryer
- Shower
- Individually adjustable heating
- Safe
- Balcony
- Terrace
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Ironing set
- TV
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
TRIPLE STANDARD
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Direct dial telephone
- Desk
- Make-up mirror
- Cable TV
- Plug adaptor
- Smoke detector
- Housekeeping
- Bathroom
- Hairdryer
- Shower
- Individually adjustable heating
- Safe
- Balcony
- Terrace
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Ironing set
- TV
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Real Palenque
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ciudad Real Palenque
100
reviews shown
Laura
El hotel está muy bonito, pero siento que esperaba un poco más. La alberca estaba un poco sucia, aunque más que nada por las hojas que caían de los árboles. No había mucha señal de internet, así que si necesitas trabajar, puede complicarse un poco.Mi desayuno estaba incluido, pero no fue algo que me encantara; aun así, agradezco el servicio. Me volvería a quedar aquí porque me gustó mucho la estructura del hotel y el tobogán de la alberca.
John
We really loved this hotel. All was nice. We loved the pool, restaurant, location, etc. No complaints.
Maria
Buen recibimiento, personal amable en todo momento
No tuvimos tiempo de disfrutar la alberca pero si del jardín.
Todo lo que ofrecen lo cumplen
Buena comida exelente pan
Nos gustó y lo recomendamos.
No tuvimos tiempo de disfrutar la alberca pero si del jardín.
Todo lo que ofrecen lo cumplen
Buena comida exelente pan
Nos gustó y lo recomendamos.
JR
Not very accommodating
Thomas
We were here for six nights and ere very comfortable in a spacious, clean room with a balcony overlooking the pool.
The pool was wonderful.
The pool was wonderful.
Elmar
Very nice Hotel with very unique architecture. I missed a refrigerator and coffee maker in the room
Lilia
The room was clean and staff was helpful and friendly.
Gerardo
The hotel is a 20min walk from downtown. Staff was nice, the room was clean. We had dinner one day and the restaurant was good. We enjoyed the pool as well.
Miguel
All was good but the building is old but good maintenance
Miguel
Everything was good .the place is old but well maintained
Gilbert
Great hotel. Beautiful surroundings. Desk staff is very helpful and accommodating. Would definitely come again. Dining room staff is slow and not very attentive.
Mark
This is a GREAT hotel. Amazing pool, amazing bar and restaurant, super clean rooms, well off road so very quiet.
They ley me keep my motorcycle under the roof of the bus bay, which was super amazing. Thus, the Real gets 5 ***** for motorcycle friendly hotel, in addition to a great all around hotel.
They ley me keep my motorcycle under the roof of the bus bay, which was super amazing. Thus, the Real gets 5 ***** for motorcycle friendly hotel, in addition to a great all around hotel.
Juan
Excellent service
Jerry
Good place for the price
Jesus
Clean and quiet
maria luisa
Pretty garden areas, safe and quiet even when is close to main avenue. Beautiful dining area, but food is not good. Amazing Staff and easy parking.
Victor
Sin servicio de internet
El staff del hotel muy mal
La televicion sin servicio
Mala experiencia
El staff del hotel muy mal
La televicion sin servicio
Mala experiencia
george
At around 10pm I went to the receptionist and asked for a bottle of water, I was told that the restaurant was closed and they didn't have any, i needed to take my medicine and had to pay a taxi to go get water, also wifi was not working and people were not friendly
Verified traveler
Adequate, but a very poor value. Neglected rooms, pool. No food service—bread offered instead of buffet we paid for. Unfriendly staff. Rooms are adequate for a one night stay. Hotel is close to grocery store.
Erik
The service and food amazing
David Farias
No recibí el beneficio
Edin
Beautiful hotel
Ralph
This has been the best hotel in Palenque for many years and it continues to be in my opinion.
Juan M
Very nice place, close ( drive) to town an Zona Arqueológica
José Luis
Location, easy access, clean, very enjoyable and highly recommended!..
Elaine
Beautiful property
MARIO
Very confortable hotel
This is one of the best hotels we visited this summerbtime
Francisco
The hotel is really good is like getting to an island, when you get out of the property everything is normal in a small town, and when you return to the hotel you don't feel the Town
Hugo
The food is very good.
One suggestion is that breakfast should have more options.
Moyetes every morning was no good.
One suggestion is that breakfast should have more options.
Moyetes every morning was no good.
Rosa
9 out of 10 no coffee available in room or lobby o
Hotel is very clean staff are very professional and restaurant food was delicious
David
Good location.
ALEJANDRA
They allowed early check-in at no additional cost
Jason
Beautiful hotel with a nice pool
Guadalupe
Nice hotel, clean and quite, super accessible, I would definitely recommend
David
Property was nice but the area was a bit away from the central. 8 peso colectivo ride solved that.
Trudy
The hotel has a pool which is such an incredible bonus especially after walking around ruins etc in the heat. The room was good and the bathroom was fine. Both very clean. The staff were nice and helpful. The location is great. We ate dinner at the restaurant twice and the food was very nice and reasonably priced. A 10 minute walk into Centro and to a large supermarket. Overall I would recommend to family and friends.
James
Nice hotel
Hotel was quite nice. Onsite restaurant was better than expected. Service was acceptable and friendly. No complaints at all
Bonnie
Clean nice pool modern and wonderful staff
angela maria
Pienso que es un hotel con unas instalaciones maravillosas pero no le hacen mantenimiento entonces es un hotel de caído , descuidado
Clara
You can hear everything from the rooms near you. The staff is unfriendly and unhelpful. The only restaurant on site is nice, but the food is horrible, in my opinion.
Ronald J.
Very good
All was very good, except the waiter at breakfast was not so friendly or attentive.
Daniel
We loved this place. Staff was great. Food was good. Close to palenque centro (about 2 min drive), and about 10-15 min from palenque ruins. The staff was good enough to book a yaxchilan/bonampak tour for us. We did spot a small lizard in the room. But other than that, this is a good place.
Aaron
Extremely kind staff always willing to go
Above and beyond tl assist
Above and beyond tl assist
Martin
Front desk staff was perfunctory and not particularly friendly or welcoming. The hotel seemed more interested in getting you to spend more money in their restaurant and bar. They prohibited the introduction of any food or drink for consumption on the premises. I guess that would even apply to bottled water. Not a great experience.
Linda
Clean and nice, the staff was helpful every time we needed it.
Ignacio
Upon check in the manager is very rude and does not allow any food or alcohol from outside the hotel . They ended up charging us to bring drinks inside the hotel, that must be the first time I’ve ever heard of this rule in my life. The manager needs to improve her people skills before she gets this hotel shut down completely.
Steve
Quiet at this time.
Marjorie
Good place for a quick visit
This a dated although nice hotel. It's conveniently located off the main road into Palenque and a 10 minute drive to the Mayan ruins.
There no minibar fridges available and no in room coffee. A nice little balcony and the restaurant was good. Nice continental breakfast included in our hotel price.
Pool was lovely and the hotel is near the centro, about a 30 minute walk.
There no minibar fridges available and no in room coffee. A nice little balcony and the restaurant was good. Nice continental breakfast included in our hotel price.
Pool was lovely and the hotel is near the centro, about a 30 minute walk.
Corinne
What a great place to stay. Hospitallity perfect.
It was a wonderful place to stay. This place is very quiet and peaceful. Got up to a slight noise by our screen door to find a peacock wanting to greet us. The staff is attentive and so helpful.Nice swimming pool and beautiful surroundings. The restaurant has a great staff and food. Buffet breakfast and fine bar drinks all day till 10pm. Great stay.Recommended.
Davide
We enjoyed our stay. The room was spacious and clean, calm and did to us what we needed, rest. The restaurant isn't that great, and the breakfast somewhat disappointing. The whole place has an aura of past glory, and furnished with taste from early 80s (I know it, I was there!). Also, it isn't close to the centre. But all in all, the place satisfied us and was good value for money.
Scott
This is a resort quality hotel that just needs a little extra up keep. All the amenities are here, nice, open air restaurant, well kept grounds, 3 pools with an attached bar/snack service to the main pool. Nice design, quality rooms with balconies. A bit of luxury for a low price. It rained heavy the first night of our stay but we still enjoyed it.
Jamie
Great price
Nice location not far from
The Mayan pyramids and downtown. Great hotel at a great price
The Mayan pyramids and downtown. Great hotel at a great price
Charles
Dated but good
A slightly dated but good hotel with friendly staff and a nice swimming pool.
Amy
Very lovely property, staff is was nice and its so clean! however, zero soundproofing between the hallways and rooms, so you can hear every pindrop, so it was extremely noisy starting at 6am when the housekeeping staff started. The housekeeping carts on the stone floors literally made the floors and bed shake in our room. I dont require 4 star service, but the ability to sleep while at a hotel is a non negotiable. We are exhausted.
achim
Green heaven
Great Hotel, lots of green around pool is nice the restaurant is great (first you think its expensive, after you realize that Palenque is generally overpriced you will see that the quality and the quantity is excellent for supper and breakfast.
J
Great hotel
Great hotel, with a great breakfast and bar, and an amazing pool. A 10 minute walk from the bus station and “town” (which you can skip), but with an all day restaurant you won’t need to leave other than to see the ruins.
Wendy
Great gem!
It was a great stay. My mom and I staid for 2 night, the hotel was pretty much empty.. so no COVID issues. The room was spacious, clean and cool. The service was out of this world! So attentive! It was raining on our second day and as soon as the front desk saw us pulling in one of the clerks meet us out with an umbrella!! We had dinner at the restaurant and the food was delicious and the service clean and definitely 5 stars!
Juana
Love the staff
Amazing staff that made sure we felt at home and taken care of. The courtesy refreshments at check in were a life saver on a very hot weather, hotel temp was much nicer thanks to the trees around it
Maria
The receptionist was not friendly!!
Brandon
Watch out for mosquitos
They had us in a room with two twin beds for my girlfriend and I which was not the room we booked. They put us in another room no problem except it was infested (not hyperbole) with mosquitos. Their response was, \"It's mosquito season\" like they should be enough. We had to put up a fuss to get another room. The staff was unfriendly overall
Verified traveler
Hermoso, estilo mexicano, linda decoración, limpio, buena atención. Todo muy bien!
Verified traveler
It’s a nice hotel right in the main avenue but you need the car if wanting to go downtown (too hot for walking 1 mile and there’s nothing nice on the way). The pool and the garden are perfect for spending the evenings right after touring in Palenque all day. The staff was super nice.
Irada
Absolutely amazing grounds. Very clean and safe rooms. Will stay there again
Pavel
Very good hotel. Location was good and rooms are big and air conditioner worked perfectly. There is
Scott
Everything is very nice. Very easy access. Great location. Beautiful property
Charles
Perfect place to relax after touring the ruins
We loved this hotel. It is quiet, well-maintained, has good service, and has a good restaurant. You do need to speak Spanish, though you can get by without it.
Verified traveler
This hotel is close to downtown anf shopping
. Lots of food choices sround hotel.
. Lots of food choices sround hotel.
Verified traveler
Room was fine.
Property was clean.
Breakfast was very good and included.
Property was clean.
Breakfast was very good and included.
Verified traveler
The walls are paperthin. You could hear everything i the other room including people coming and going and slamming the doors at all hours
Verified traveler
Other than check in a nice find.
Great location and very nice grounds. The young lady at reception had not got my Expedia confirmation yet. So she asked if I could get my reservation, so I went back to my car to get my cell, showed her. she wrote down confirmation number. She then called her manager and said she could not read the confirmation because it was in English. She asked me to email the confirmation to her boss, as if she did not trust me. This prompted a third trip to my car for my reading glasses. When my Mexican friend showed up all of a sudden the reservations were “Found.”
Alex
Beautiful stay at Ciudad. Me and my girlfriend had pleasant experience with this hotel. Great, clean room, amazing service and pool is everything you need after a long trip
Rene
Beautiful, but noisy.
The hotel is beautiful and comfortable, but very noisy. I was there in the off season, so they were renovating everything and it was difficult to get service in the bar and restaurant. I'm sure it's better when it's busy.
pam
Completely happy!
Great room and bed! Beautiful pool and nice restaurant!
Maria
Good hotel, great for family trips. Comfortable rooms, good restaurant. Near the archeological site of Palenque.
David
Greate hotel
It is really great hotel with good restaurants and nice pool.
It would be great if someone of the staff can communicate in English
It would be great if someone of the staff can communicate in English
Claudia
Good Value for Price
Big Rooms, good AC, nice pool. The wifi was slow in the rooms, and there were an insane amount of mosquitos in the hotel and in my room. I realize it is the middle of the jungle, and there's an indoor/outdoor thing going on in the hotel, but there were quite a number of mosquitos nevertheless.
Alvaro
Great nice hotel in Palenque!
Pool, Bar, Restaurant, Clean, the basics!
Centric to downtown, close to main roads
Centric to downtown, close to main roads
Gabriela
Great hotel! Pool and staff make your stay so comfortable specially after visiting ruins all day in the hot weather!
Verified traveler
Breakfast too expensive
C. Melissa
Good Hotels
Amazing hotel for the price. They give you tickets for drinks. There is a pool with a slide, a pool bar, a restaurant and really comfortable rooms. I will be staying here again. Recommended to all foreigns and locals.
Howard R
Nice hotel with lovely pool for a reasonable price
Hotel was easy to find off the main road into Palenque town. Beautifully kept gardens surround the large clean pool. Rooms are very nice with comfortable beds,large shower and effective air/con.Pity there is no fridge,no tea/coffee making facilities in the room or wifi but this is reflected in the price. Most of the staff are helpful.
Mike
Reasonable, good value hotel.
Comfortable and large room in a hotel with a super pool area.
A from PDX
Beautiful setting
Nice pool, hammocks, restaurant. Short walk to center of town.
Patrick
A good option!
Everything was how expected
ning
Highly recommended hotel。
The rooms are very good, the environment is very beautiful, the swimming pool is also very good. Restaurants do very delicious.
Verified traveler
Nice hotel
Good for what you pay, rooms are clean, hotel is pretty nice, close to palenque ruins, and the waterfalls. Staff is nice and helpful
Verified traveler
Very attractive hotel with a peaceful atmosphere
Truly enjoyed my stay here. Wonderful charming hotel that caters to its guests. I arrived late in the afternoon and was invited to a scrumptious buffet. The front of the house staff were very kind and helpful. The cook was personable and came out of the kitchen to chat.
Small but clean pool to refresh yourself after a long but powerful day at the ruins.
Small but clean pool to refresh yourself after a long but powerful day at the ruins.
Veronica
Great Hotel to Stay in Palenque
Very nice hotel and restaurant. It was raining our whole stay and could not use the pool but the gardens and pool looked really nice. The service was very good. I would stay there again and recomend it
Verified traveler
Good spot for family visiting the ruins
Great slide and pool. Quiet. Hard beds. Disappointing food. Good value.
Johnny
Ciudad real palenque
Good hotel. Fairly close to everything in the city. Good food. Good service. Cleanliness was ok and condition of the room medium. Downside: hot pool. I prefer their hotel in San cristobalite de las casas.
Humberto
Good service
Nice place quiet
Loren
Comfortable stay
We enjoyed our stay, staff were helpful. Room was comfortable enough. Pool could have used a clean but otherwise was very nice. Restaurant was OK, not the best food I've ever had but there's not much around the hotel. Not close to the main part of town but didn't matter since we were only there for the ruins.
Luis
Nice hotel, good value for money
Just what you need for a overnight stay. Nice hotel, great pool.
Franco
Good location in town
Good location in Town. Staff very pleasant. Clean Nice Pool, Rooms OK.
Claudia
Me encantó,
Javier Antonio
Muy buenas instalaciones excelente servicio
Emir
Si tienen la oportunidad de quedarse en ese hotel desaprovéchenla
Alicia
Muy buenas instalaciones, pero el personal de apoyo para la llegada nada atento
Jorge
muy buena limpieza
Maximino
En general es un muy buen hotel tiene un estacionamiento muy amplio las instalaciones son muy grandes la alberca es preciosa el restaurante es bonito toda la atención de las personas es muy buena solo El único detalle creo que si lo modernizaron un poco más sería un hotel para elevarle las estrellas y hasta poderlo poner en categoría especial
Location & surroundings
Ciudad Real Palenque
Carretera a Pakal-Na Km. 1.5, Palenque, Mexico
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Ciudad Real Palenque
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