AB
American Breakfast
This meal plan may be available depending on the selected room/rate.
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Hotel Plaza Palenque
Chiapas · Mexico
Carretera Federal Catazajá-Palenque, km 27View location
8.2/10Excellent232 Reviews
Cleanliness8.6/10 8.6
Service8.4/10 8.4
Comfort7.8/10 7.8
Condition8.0/10 8.0
Location6.8/10 6.8
Neighborhood8.4/10 8.4
Amenities8.0/10 8.0
See all ratings- Business hotels
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Plaza Palenque
This attractive hotel is situated in the relaxing Palenque area in Mexico. The hotel comprises a total of 97 rooms and features an air-conditioned foyer with a reception desk. Dining facilities include an appealing restaurant and a cosy bar. Room and laundry services round off the facilities on offer.
The stylish rooms come with a private bathroom, a direct dial telephone, air conditioning and a hire safe.
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Located in Palenque, Hotel Plaza Palenque is in the suburbs, within a 5-minute drive of El Panchán and Museo Del Textil. This hotel is 4.2 mi (6.7 km) from Palenque National Park and 5.3 mi (8.6 km) from Palenque Archaeological Zone.
Make yourself at home in one of the 98 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 10:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: MXN 150 per room (one-way)
- Airport shuttle fee per child: MXN 150 (one-way), (from 3 to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
El Panchán
1.3 km / 0.8 mi
Museo Del Textil
2 km / 1.2 mi
Palenque National Park
6.7 km / 4.2 mi
Palenque Archaeological Zone
8.6 km / 5.3 mi
Museo de Sitio Palenque
8.6 km / 5.4 mi
Cascadas de Roberto Barrios
31.5 km / 19.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 97
- Number of floors (main building): 3
- Annexe (s): 3
- Number of floors (annexe): 3
- Single rooms: 14
- Double rooms: 80
- Junior suites: 2
- Suites: 2
- Triple rooms: 2
- hotel
- American Express
- MasterCard
Show 68 more facilities & services
- Visa
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Mobile phone coverage
- Wi-fiExtra charge
- Local and international callsExtra charge
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room service
- LaunderetteExtra charge
- Medical serviceExtra charge
- 24-hour security
- Cloakroom
- Garden
- Terrace
- Bicycle storage
- Concierge
- Sun terrace
- Luggage room
- Dining area
- Electric kettle: 1
- Towels and bed linen
- Café
- Bar
- Non-smoking area
- Poolside snack barExtra charge
- Banquet hall
- Show cooking
- Breakfast room
- Conference room
- Meeting room: 4
- Projector
- PrinterExtra charge
- PhotocopierExtra charge
- Business centreExtra charge
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- Children playgroundExtra charge
- Game room
- MassageExtra charge
- Breakfast
- Continental breakfast
- Breakfast a la carte
- Early bird breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Breakfast and dinner
- Breakfast and lunch
- Snacks
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Billiards
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BED • 1 Bedroom • 20 m²DBT.KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Housekeeping
- Garden
- Toiletries
- Cable TV
- Plug adaptor
- Internet access
- TV
Show all 17 amenities
- Direct dial telephone
- Bathroom
- Towels and bed linen at surcharge
- Safe
- Balcony
- Terrace
- Wheelchair-accessible
- Wi-fi
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
Double or Twin KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Room amenities
- Individually adjustable air conditioning
- Housekeeping
- Garden
- Toiletries
- Cable TV
- Plug adaptor
- Internet access
- TV
- Direct dial telephone
- Bathroom
- Towels and bed linen at surcharge
- Safe
- Balcony
- Terrace
- Wheelchair-accessible
- Wi-fi
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE LUXURYQUADRUPLE • LUXURYQUA.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
QUADRUPLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: QUA.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Wake-up service
- Bathroom
- Wi-fi
- Toiletries
- Shower
- Internet access
- Individually adjustable air conditioning
Show all 11 amenities
- Safe
- Balcony
- Wheelchair-accessible
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Cable TV
- Wake-up service
- Bathroom
- Wi-fi
- Toiletries
- Shower
- Internet access
- Individually adjustable air conditioning
- Safe
- Balcony
- Wheelchair-accessible
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 20 m²DBL.DX
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Private Pool
- Bathroom
- Direct dial telephone
- TV
- Internet access
- Safe
- Balcony
- Terrace
Show all 15 amenities
- Wheelchair-accessible
- Wi-fi
- Toiletries
- Cable TV
- Plug adaptor
- Outdoor swimming pool
- Garden
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
DOUBLE DELUXE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Private Pool
- Bathroom
- Direct dial telephone
- TV
- Internet access
- Safe
- Balcony
- Terrace
- Wheelchair-accessible
- Wi-fi
- Toiletries
- Cable TV
- Plug adaptor
- Outdoor swimming pool
- Garden
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LUXURYDOUBLE • LUXURYDBL.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
DOUBLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Minibar
- TV
- Shower
- Bathroom
- Toiletries
- Wake-up service
- Wi-fi
Show all 15 amenities
- Wheelchair-accessible
- Cable TV
- Satellite TV
- Balcony
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
DOUBLE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Fridge
- Minibar
- TV
- Shower
- Bathroom
- Toiletries
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Cable TV
- Satellite TV
- Balcony
- Safe
- Individually adjustable air conditioning
- Centrally regulated air conditioning
Facilities with extra charge
- Direct dial telephone
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE COMFORTQUADRUPLE • COMFORTQUA.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
QUADRUPLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: QUA.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Plaza Palenque
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Plaza Palenque
100
reviews shown
Lance
Stay twice- no hot water either time. Door locks are old and flimsy. There’s no coffee available anywhere in the early AM. Put a pot in the lobby
Roxana Elena
Clean room and staff
Mario
Closer to a cautionary tale than a hotel stay
The pictures online must have been taken in an alternate universe, because what we walked into was more ‘roadside motel’ than the promised tropical escape. We booked it hoping for convenience near the new Tren Maya station—but there was nothing convenient about it, unless you count the quick access to a pharmacy the next morning after the food gave me 24 hours of Montezuma’s Revenge.
The staff tried, and that’s the only star I can give. But if you’re picturing a charming Palenque stay to start your adventure—think again. Unless your adventure includes testing your digestive system’s resilience
The pictures online must have been taken in an alternate universe, because what we walked into was more ‘roadside motel’ than the promised tropical escape. We booked it hoping for convenience near the new Tren Maya station—but there was nothing convenient about it, unless you count the quick access to a pharmacy the next morning after the food gave me 24 hours of Montezuma’s Revenge.
The staff tried, and that’s the only star I can give. But if you’re picturing a charming Palenque stay to start your adventure—think again. Unless your adventure includes testing your digestive system’s resilience
Ricardo
Excelente servicio
victor
Lugar increíble
Jesus
Clean and quiet
marc
I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be.
The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax.
Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.
The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax.
Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.
Carmencita
Nice place staff very helpful.
Maria
Staff was nice
Room was clean
Easy walk to super market
Maria
3-30-25
Room was clean
Easy walk to super market
Maria
3-30-25
EVERARDO
Buen lugar cerca del TREN MAYA
Jose Arturo
Siper
Excelente servicio y atencion
Francisco
Very old and need update . Bathroom and beds very old
Klaus
Clean, Basic Hotel
The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time.
The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd.
We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites.
The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect.
WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap.
Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.
The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd.
We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites.
The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect.
WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap.
Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.
Jose
had what I wanted
PEDRO
Beds and pillows are hard as rocks, the shower head as old as a dinosaur it shoots everywhere except down, made a mess in the shower room. They don’t allow outside food or drinks not even coffee. I reserved for several days but had to leave early they gave me hell and wanted to charge for the entire reservation. I could never turned TV on, I asked to send someone to fix it but never did. The property is nice though, but would never stay there again, ever.
MATEO
Great price for this hotel.
Martha Alejandra
Agradable
El hotel esta agradable; limpio; el cuarto con lo indispensable; las camas pequeñas pero comodas
Christopher
Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center
Francois
the service was good
clean room spacious
good air-con
good wi-fi
close to the piramids
breakfast just ok
everything perfect
clean room spacious
good air-con
good wi-fi
close to the piramids
breakfast just ok
everything perfect
Verified traveler
The staff a very friendly.and the roo.s are clean.
About 1.5 miles from the bus station.
About 1.5 miles from the bus station.
Verified traveler
Quiet location and close to center town. Nice pool and restaurant in a court yard setting.
Verified traveler
Centrally located. Nice pool. Great food at the restaurant with very attentive servers.
Verified traveler
Reception and restaurant staff very friendly. Its a 10/15 minute walk into the centre of Palenque but its a straight well lit road. WiFi not good in room 101 but step outside the door to the pool and perfect and its more fun watching football (soccer) by the pool rather than in your room. i slept well and enjoyed my visit to Palenque and would stay at this hotel again.
Laura Elena
so confortable hotel
We were looking for a hotel nearby de airport. It is a 4 minute drive, that made our trip easier. The hotel was very clean and nice. We had been traveling for some days and we specially appreciated the very comfortables beds and pillows and the delicious shower with enough water pressure. Everybody was kind too.
Alex
When we get there, all our reservations clearly say “king”, but when we got to our rooms they were all double beds. Only because I complained I got a king. It was clear this was not a mistake and they purposely did not give us the rooms we reserved. Also, they advertise a safe in every room, and no safe in our room. Shower door was off track, but fixed it. The jacuzzi in room didn’t work. Breakfast was just ok. The beds were soft enough. They have a pool. I can confirm as some have pointed out that there are monkeys in the trees behind the hotel, but unless you have a telephoto lens, it maybe hard to enjoy, as the jungle is rough. Bottomline this is about average, but I felt that giving us doubles without saying something, even some lame excuse, would have been better than just giving us different rooms than we reserved.
Bryce
Palenque
Good hotel. Friendly and helpful staff.
Ana
A mini vacation within a vacation
Loved our stay here. We stayed 2 nights here. Got a massage! Enjoyed watching the monkeys and iguanas in their backyard! Also enjoyed a dip in the pool when we arrived at 10 pm. After sightseeing all day.
Jacqueline G
Close to palenque and city center
The matress was so hard that I got two blankets folded on top of the bed to make it Soft enough so I can sleep and not wake up with back aches.we make a reservation for queen bed for my husband and I,but we got two singles but not big deal.the room had a/c tv with cable ,it have what we need nothing fancy.they have a pool the we used after our tour to palenque.
The hotel was close to chaudry store so we went and got water fruit and fresh bread,plus we drove like five minutes to market and plaza where they have restaurants,banks souvenir stores.
The hotel was close to chaudry store so we went and got water fruit and fresh bread,plus we drove like five minutes to market and plaza where they have restaurants,banks souvenir stores.
Erika
Nice hotel
Good
Verified traveler
Clean room with airco but without wifi.
Outside of city centre. No wifi in room. Clean room with airco.
Carlos
a paradise to relax
An excellent place for relaxing and rest.. nice poll and little jungle on the back with exotic creatures..... nice restaurant as well...
Verified traveler
beautiful...clean classy... a few blocks from city centre...we walked everywhere
Student
OK as an overnight stay, not as a hotel
I don't think the hotel is horrible given the promotional price I paid.
I've stayed in 5-stars in Mexico City and Cancun, as well as horrible hostels elsewhere. All in all, keeping price in perspective, this place isn't too bad. The hotel is really a motel if you are a visitor from U.S. or Canada - self parking, no help with luggage, and rooms that are barely furnished.
The only complaint that I have is that the hotel staff tries to turn off the master AC switch way too often. Every several hours, I'd have to call the front desk to inquire about air con - it'd immediately cool down for half hour or so, then blow hot air until until my next phone call.
I've stayed in 5-stars in Mexico City and Cancun, as well as horrible hostels elsewhere. All in all, keeping price in perspective, this place isn't too bad. The hotel is really a motel if you are a visitor from U.S. or Canada - self parking, no help with luggage, and rooms that are barely furnished.
The only complaint that I have is that the hotel staff tries to turn off the master AC switch way too often. Every several hours, I'd have to call the front desk to inquire about air con - it'd immediately cool down for half hour or so, then blow hot air until until my next phone call.
Dinie
Beautiful hotel with lovely staff and facilities.
Palenque is a lovely place made better by the amazing facilities and staff at the Plaza Palenque Inn. We spent the day touring the ruins and exploring the jungle the were able to come back and relax by the pool listening to the howler monkeys in the trees at the hotel. The service here is fantastic and would highly recommend to anyone, including families with children.
luis angel
Es un excelente hotel para hospedaje, y muy accesible económicamente
JAVIER
Limpieza
MADELEINE SASTRÉ
La noche nos costó 1,548 y la verdad no lo vale, según es un hotel de 4.5 y la verdad tampoco lo vale sino sería de 2, porq las condiciones del hotel son malas, requiere una remodelación y las camas están duras y viejas, condiciones pésimas del hotel, lo único bueno es el personal q son atentos y amables para ellos todo bien.
Daniel
Las habitaciones huelen mal y son muy viejas, los de la recepción tardaron más 20 minutos para asignar la habitación y para facturar me dicen que es con Expedia y no con ellos, todo muy mal con ese hotel
Angie
Muy buen servicio, muchas gracias!
Adan
Muy tranquilo y limpio.
Yaneth
no lo use
Reinaldo
Buena ubicación
Mucho ruido.
Mucho ruido.
Emmanuel
Las habitaciones muy frescas, limpias, la alberca muy buena
Juan Antonio Vazquez
Buen servicio y atención
María José
Me encantó, dan muy buen servicio, son amables y la comida del restaurante está muy rica
Julio César
Muy segura y tranquila
Julio César
Muy buen servicio del personal
Adriana
UN LUGAR MUY LIMPIO, EL PERSONAL MUY ATENTO Y CORDIAL
Gilberto
Excelente hotel y cerca del tren maya
Erika
Nos encantó ,muy buen servicio, bien ubicado, el personal super atento.
LUIS ELIEZER
La comida del restaurante en el hotel es bastante buena
Selene
.
Gilberto
Muy buena atencion
SERGIO
Se reservaron 2 habitaciones, una de ellas el check in se realizó a las 22:00 hrs, esa habitación cuando se hizo el chech in, no había llave de la habitación, el resultado fué que se había entregada la habitación a otra reserva, hubo que esperar una hora para que habilitaran otra habitación, al cuestionar al recepcionista se mostró con cierta altanería.
CARLOS ENRIQUE FERRIÑO
Muy mala la funcion de regadera, la presion de agua terrible
JOSE
Bien a secas
Hector
Todo bien
Victor
Muy bonito lugar, agradable con todos los servicios, personal muy amable, la alberca muy limpia, está cerca del centro, a pocos metros está el Chedraui, bancos. Lo único es que los colchones si están un poco duros.
Joan Manuel
Muy bueno para despejarse
Los puntos malos es que el wifi fallaba mucho; el agua caliente no se podía adecuar correctamente. Todo lo demás excelente.
OTNIEL
Es un buen hotel con buenas instalaciones
Nadia
Fue muy agradable este hotel, nos trataron muy bien todos, siempre amables y con una gran sonrisa. Las instalaciones están bien y mi único pero es el olor del aire, aunque realmente no afectó en el viaje, sería deseable que tengan mantenimiento.
Abel
Excelente trato de todo el personal
Aaron
Todo fue muy agradable
Sandra Ivette Falcon
Excelente servicio
Felipe Alvaro
El personal es muy amable, si requiere ser renovado en su mobiliario pues ya esta maltratado
Alfredo
mas viejo que las ruinas
regular, cumple pero tod esta viejo, tiene poco personal... la tv fatal, pocas toayas...
Gisela Morales
El hotel es bonito pero las habitaciones no son muy comodas. Son pequeñas y las camas son muy chicas e incomodas. La tarifa muy alta para la comodidad que ofrecen. La alberca esta bonita.
Manuel
Recomendable.
El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones.
Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.
Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.
ANTONIO
Buena opción a un precio accesible, la piscina muy linda.
Verified traveler
Muy bien solo muy difícil hacer la reservación ya q quería con desayuno incluido y no se captó al hacer la reservación en la plaforma de trivago
Gabriel
Excelente estancia y bello lugar
Veronica
Tiene que mejorar la limpieza de las colchas y en la regadera no salía agua caliente.
ERK
Me
Comentaron que no estaba pagada la habitación, en lo que aclararon te hacen esperar. El servicio del restaurante muy malo y con gente poco dispuesta a atenderte. Habitaciones con muchos moscos
Comentaron que no estaba pagada la habitación, en lo que aclararon te hacen esperar. El servicio del restaurante muy malo y con gente poco dispuesta a atenderte. Habitaciones con muchos moscos
Jorge Arturo
Un hotel viejo/antiguo, las fotos están demasiado editadas, no es como lo pintan, a mi criterio su precio es muy elevado para lo que ofrece.
Jesús
Incluyente
Me gusto que esta adaptado para personas con discapacidad.
Daniel
Para parar la noche
En lugar esta bien. Creo que necesita una hemorragia de habitaciones ya que estan bien pero deberían de estar mejor.
Jean-Charles
Just for a night
En rénovation donc, pas trop top. Chambre limite au niveau bruit . Accès compliqué et surtout pas de restaurant dispo . Juste pour un repos sur la route. Quartier très « local »
Verified traveler
Près du centre ville, sans bruit de rue, mais nécessitant un véhicule pour se déplacer.
Verified traveler
Esta bien el hotel, la limpieza bien, deberían mejorar los productos de baño como el jabón y el shampoo.
Alejandra
Recepción poco amable. Solo dejan una mini botella de agua .Desayuno muy tardado y puede mejor mucho.
Juan Pablo
Hotel bien, cumple con lo prometido, es recomendable.
Verified traveler
Bonito lugar cerca del centro, cerca de la mayoría de los lugares
Pamela
Muy recomendable
Disfrutamos mucho nuestra escapada familiar, el hotel es bonito, limpio, cómodo y el personal muy amable
oscar
La alberca muy limpia y con un horario amplio, el restaurant muy bien
Verified traveler
Excelente hotel y servicio, lo unico que no me gusto fue que no hay servicio de alimentos a l hora de la comida
Maria del Carmen
Felicidades al hotel y su personal! O
Quiero agradecer y reconocer la honradez y servicio del personal del hotel. Al sr Ricardo por su servicio. Olvidé algunas pertenecías de valor, las localizaron y me las enviaron a mi domicilio. Felicidades! Gracias por todo!
Beto
Todo muy bien
sergio ariel
excelente hotel
todo perfecto
Ana celia
la verdad el hotel esta muy bonito solo que tiene unas camas muy duras e incomodas amanecí con un gran dolor en la espalda por lo mismo y el área de restaurante no esta disponible todo el dia solo por determinados horarios.
Verified traveler
Nos tocó un dia con lluvia y lo pasamos en el hotel , no llegaba el Wifi hasta la habitación y el servicio de cable no es bueno, la mayoria de los canales no se ve.
Miguel
Muy comodo hotel, el desayuno muy bueno, todo muy bien por excelentes precios.
Verified traveler
Con todo lo necesario y céntrico, pero muy mal wifi.
Joe D
No habia WIfi en las habitaciones, la habitacion 110 es muy ruidosa, cerca estan los refrigeradores o motores que toda la noche estan funcionando y son muy ruidosos, ponen un aromatizante que no es muy agradable, el resto esta bien
Verified traveler
Muy divertida estancia, aunque corta, el hotel muy bien ubicado
VICTOR MANUEL
me fue bien. estuvo excelente el servicio, el unico inconveniente fue que el servicio de internet estuvo fallando mucho,
Raúl
Camas y almohadas muy duras, y un gran problema para que te den una factura fiscal
Chava
Hotel muy cómodo y una ubicación perfecta para desplazarse
Verified traveler
Muy bien, todo Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!
Daniel
Cerca del centro y central de camiones
Un hotel cercano, limpio y alberca para relajarse.
Verified traveler
muy agradable. muy tranquilo y su personal muy ate
Location & surroundings
Hotel Plaza Palenque
Carretera Federal Catazajá-Palenque, km 27, Palenque, Mexico
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Hotel Plaza Palenque
39 hotel photos
