Name: Kin Balam Cabanas
Address: Carret Palenque Ruinas Km 4 5, Palenque, 29960, MX

10/10

Exceptional

13 Apr 2026

Edward

Great breakfast, resturant and bar that served drink to pool. A/C worked well in both shared room and family room.

Friends

10/10

Exceptional

04 Apr 2026

Clare

Wonderful, somethings not available.
Great staff, take cards, lovely cabañas with ac!
Right beside a little stream!
Listened to over 32 birds around breakfast. Morning Howler Monkey chorus! Dependable!
The brown jays were noisy ,very early, during weekdays.
Easy access to the Palenque ruins! Nice pool.

Family

8/10

Excellent

17 Mar 2026

Donna

Lovely rustic property in beautiful jungle surroundings. The towels could be refreshed as old. The staff professional and very helpful. The pool needs to be cleaned more opten as cloudy and not smelling clean. Everyone vwry friendly, breakfasts good. Nice common kitchen but coffee maker would be nice. Iron things waste of space as no one uses in jungle. Really appreciated the house cleaning every day. The fan and air conditioning very good. Hammock very nice.

Partner

10/10

Exceptional

18 Sep 2025

Dustin

Awesome place close to the ruins away from downtown

Leisure Partner

10/10

Exceptional

09 Sep 2025

Dustin

Beautiful location outside of downtown located close to the ruins definitely will go back in the future.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Alicia

Muy cómodo, bonito & cercano a las ruinas

10/10

Exceptional

24 Feb 2025

Richard

Lovely and quiet place, close to the Palenque site, I would definitely return.

Friends_and_family Friends

6/10

Pleasant

22 Jan 2025

Leo

It's a pretty basic hotel. Excellent location, in the rainforest and pretty close to the archeological site. I'd give a better review but smoking is allowed in the property. The smoke goes through the screen of the open windows. If you don't smoke, you can have pretty close smokers and noisy, neighbors. The staff left hand soap bar only once during our stay.

Leisure Friends

10/10

Exceptional

16 Jan 2025

Zachary

Awesome secluded spot in the jungle. Walking distance to the National Park with a nice trail. Rooms were rustic but very cool. Nice ambiance surrounding the entire place with a great layout and nice pool. The restaurant on site was great too.

Leisure Self

4/10

Poor

10 Jan 2025

Espi

The garden and surrounding at the property is beautiful but the cabin was really dirty and old. It looks like the owner has not changed or buy anything for many many years. Also when I booked, I asked for 2 bedrooms and got a 3 bedroom cabin and we didn’t know we have to share one.

10/10

Exceptional

04 Nov 2024

Alain

.

10/10

Exceptional

28 Sep 2024

Oliver

Excellent place to stay for my vacation

Leisure Self

10/10

Exceptional

20 Aug 2024

VICTOR

Excellent place.

6/10

Pleasant

13 Jul 2024

Jose

I dont like that they restrict the guests from enjoying a drink in their own balcony. They charge for enjoying your own drink while you enjoy the view. One has to be confined in their little room with no tables inside. Why bother then staying in beautiful forest if you cannot enjoy it? The cabins are ok, but uncomfortable for socializing inside.

Leisure Friends

6/10

Pleasant

21 Apr 2024

erica

We reserve the room but it doesn’t clarifies no were if the room has air conditioning… we were so bummed we had to pay 500 pesos a day extra for air conditioning daily

Leisure Partner

10/10

Exceptional

06 Apr 2024

Celia

Eco friendly

Leisure Family

8/10

Excellent

07 Jan 2024

Raquel

Closer to the ruins , friendly stuff and clean

Leisure Family

10/10

Exceptional

29 Oct 2023

Ramiro

Comfortable and felt like we were in the jungle.

Leisure Family

2/10

Poor

23 Mar 2023

Darlene

Room was small and ugly. Front desk was rude

8/10

Excellent

04 Mar 2023

John

it was different. Showers and toilets could use work

Business_and_leisure Self

6/10

Pleasant

23 Jan 2023

merivane

Room not expected it was inconfirtable

Leisure

10/10

Exceptional

17 Feb 2022

Caitlin

The staff was helpful, the rooms were clean and beautiful. I got to wake up to the sound of howler monkeys and it's within walking distance of Palenque Archeological ruins.

Leisure Partner

10/10

Exceptional

06 Jun 2021

Verified traveler

The location is 1/2 way between the city and the pyramids. There are “Colectivos” every 10 to 15 minutes between 6am and 6pm that take you in either direction for $1 US
There are also restaurant options across the street in the jungle. So you’re not stuck with the pricy menú at the resort. It’s super well maintained and travelers meet other travelers at the pool.
Highly recommend it.

Leisure Self

8/10

Excellent

21 May 2021

Verified traveler

Very beautiful very clean , u need to get a cabin with AC if not u will go crazy with how hot it is

Leisure Family

8/10

Excellent

18 May 2021

Jenessa

Good value for money

Simple accommodations, and a good location. The restaurant was okay.

Self

8/10

Excellent

30 Jan 2021

Verified traveler

Все сподобалось,унiкальна природа навколо iсеред природи досить непоганий готель.

Leisure Friends

10/10

Exceptional

28 Jul 2019

Verified traveler

Kin balam

Nice cabanas

Friends

10/10

Exceptional

17 Jun 2019

Verified traveler

This property is actually in the National Park. It is close to the archeological zone. It is a great place to be one with nature.

Leisure Self

10/10

Exceptional

15 Jun 2019

Verified traveler

Lots of birds, and very natural. It has a restaurant.

Leisure Self

10/10

Exceptional

31 May 2019

Verified traveler

Great location and cool Cabana. Perfect for me as a solo traveler.

Leisure Self

8/10

Excellent

08 Mar 2019

Alexis

Fantastic hostel. A little cramped though. Perfect location!

10/10

Exceptional

17 Feb 2019

philip

excellent hotel

excellent location and rooms but restaurant staff were not helpful or even bothered to bring a menu when i went, so i went across the street and had a lovely meal. Apart from that, I highly recommend this place.

10/10

Exceptional

31 Jan 2019

MARCOS H

best cabins in palenque!

Wonderful village with different accommodation levels, the room was clean confortable and the location ideal to visit Palenque. Plus the wide range of people staying there made the stay even more wonderful!

Partner

10/10

Exceptional

14 Jan 2019

Roberto

Great jungle stay on the way to see pyramids

If you are visiting the pyramids at Palenque and like to stay in the jungle, this is the place. You will hear animals at night in your room but there were no bugs in the room, very clean. Working wifi and hot water. I was planning to go into town for dinner but stayed at the restaurant there and the staff was really nice and the food was good. I was glad I stayed.

Partner

8/10

Excellent

03 Nov 2018

Stuart

Gorgeous resort in the jungle

This hotel is in a fabulous location with massive grounds for next to nix. The staff were fab too. On the downside the bed was uncomfortable and they leave the lights on all night long so its a tad bright making it hard to sleep. My husbands swimsuit was stolen from a chair it was drying on outside our room, but I truly think that was the rowdy backpackers coming in early in the am. We still loved the place and would stay again for the price. Beds in our opinion generally are uncomfortable in this price range.

Partner

10/10

Exceptional

27 Jul 2018

Verified traveler

Closest to the “jungle” I’ve ever been!

We loved it! The animal noises, the set-up of the place, the cleanliness...all staff super friendly and super helpful. The food in their little outdoor restaurant was decently priced and food tasted good. Bunch of animals and monkeys all over the property! Loved it! First time experience being in the south of Mexico and looking forward to going back and exploring some more. Best deal for the price!

Friends

10/10

Exceptional

17 Jul 2018

Andrew C

The staff was very accomodating and spoke English well. We missed our first nights reservation which was paid in advance due to bus scheduling issues, and they were able to credit what we paid to a second night. I would recommend booking in advance though because the private cabanas seem to book quickly. Otherwise, this is exactly what you would expect from a jungle lodge. The rooms are minimal but the facilities (pool, restaurant) are great. The bathrooms and showers were always clean, but hot water seems to deplete quickly. The location is perfect. Its within 2 kilometers from the ruins, museums, restaurants, ecomunde, etc. Easily walkable or hop on the frequently passing vans for about $10-$20 pesos. By the 3rd night we were ready for somewhere with AC, but overall staying here was a great experience!

Partner

4/10

Poor

07 Apr 2018

Gerard

bugged down

Eaten alive for 4 days by bugs in the bed

8/10

Excellent

17 Dec 2017

Carlos

Not for the light sleepers, yes for the easy going

Unlike other reviews, the staff for us was nice!
It’s not a place for people who has problems sleeping with noises tho.
Some other customers don’t care and will talk loudly in their room until 4am (thanks d**kheads).
If the rooms around are quiet, don’t worry as the monkeys will also wake you up at 3am with the most horrific screams and will continue for a good 30/40min.
If, only if.. you were lucky and none of that happened to you, don’t worry because the rain will fall on your thin metal roof and will keep you up for a bit.
Anyway, for the price we payed, it was an overall enjoyable stay, despite the critters at night (you are in the middle of the jungle so..)

Partner

8/10

Excellent

07 Dec 2017

KD

Jungle Animals

It is a nice place to stay, they serve breakfast in the morning, not too expensive. The cabana was good, hot water, and private. Saw lots of monkeys, staff were really nice. Overall good place to stay. If you want to sit outside tho remember bug spray!

8/10

Excellent

22 Aug 2017

Andy

Decent basic hotel near the main site.

Friendly and welcoming staff, convenient location and basic but comfortable room.

6/10

Pleasant

17 Aug 2017

Verified traveler

Good location...

Perfect location if you want to be close to the park entrance and directly opposite El Panchan for dinner/drinks. No food or drinks served at the hotel other than a small fridge of beers/sodas and crisps. Pool too warm and small to cool off, and too busy at weekends with outside visitors to bother staying around. Nice and calm in the week otherwise. Cabins around the pool looked terribly cramped, our cabin further out overlooking the forest was pleasant, although huge security flood lights kept on all night ruined the \"jungle\" atmosphere. Great for one quick stop over nothing more than that.

10/10

Exceptional

10 Aug 2017

Felicia

Amazing hotel!

This hotel was much better than I expected! My son and I saw iguanas, howler monkeys and there was an excellent restaurant we frequented across the road. We were incredibly close to the Palenque ruins. I plan to return to Kin Balam again! Highly recommend!

10/10

Exceptional

23 Jun 2017

Verified traveler

Family friendly jungle hotel!

Super friendly staff, clean for being in the middle of the jungle, nice little pool. Across the street from a good, economical restaurant. Colectivos to ruins stop right in front of this hotel. Definitely rustic but perfect for travelers on a budget.

10/10

Exceptional

19 May 2017

joshua l ford

good vibes

fun lil spot in the jungle. not far from a supermarket and the ruins. swimming pool was very relaxing!!

Family

10/10

Exceptional

01 Jan 2017

Verified traveler

Beautiful Paradise

It has a nice pool and they really maintained it well. The place is just at the entrance of the Archeological Site. The staffs are really accommodating. Will definitely stay here again.

4/10

Poor

07 Apr 2016

Verified traveler

Improvable

It's not a bad place but no food, no wifi, it makes it not as comfortable as desired.
It's really hot to stay in the middle of the jungle just with a fan

Family

8/10

Excellent

16 Feb 2016

black sheep

Great stay in the jungle

Basic cabins, but very clean and comfortable with a nice terrace. With the windows open at night it feels like you are camping in the middle of the jungle.

6/10

Pleasant

26 Jan 2016

Verified traveler

Jungle experience

Has a pool,nice birds and monkeys,close to ruins and walking in jungle! Cheyls has good coffee and happy hour. Don muchos has good pizza and feeding small fish in stream,music at night.

10/10

Exceptional

04 Dec 2015

Kevin W.

Great choice if you are primarily visiting ruins

stay was convenient which is all that was required as we just needed a place to sleep that was near the Mayan ruins in Palenque

10/10

Exceptional

25 Nov 2015

Nilofar

Cheap and cheerful

Kim Balam. The price attracted us as backpackers we need to be on a budget. Kim Balam is on the doorstep to Palenque National Park which has an impresive Mayan Ruins site, possibly the best yet. Your able to really explore going in and out of the structures with freedom. We paid extra to have our own bathroom and with all the insects outside I couldn't see us walking out to use the bathroom in the middle of the night! The fan rattled and the room was just right. You get what you pay for.

Partner

6/10

Pleasant

16 Nov 2015

Verified traveler

Budget stay very close to the ruins

You need to know what you are looking for before booking. This hotel is in the middle of the jungle. Expect to see a lot of bugs and animals around. Excellent location if you want to visit the ruins and seeing the wildlife the jungle has to offer.

The room was relatively clean and comfortable. There was a crack between the wall and the door that made an entry point for insects but other than that, no major flaws.

Basically, if the you can live with some bugs, this is a great location at a VERY LOW cost.

Partner

2/10

Poor

21 Sep 2015

Verified traveler

back to basics

For the price of the hotel it is perhaps not correct complaining; however, the hotel is advertised as being much ore than it actually is. Therefore the deception upon arrival was certainly there. You are basically sleeping in the woods, with little protection for the forces of nature (including bugs, insects, etc.) in a wooden shack that cannot be described as anything else but a wood shed. One big upside was the incredible pool.

Family

8/10

Excellent

11 May 2015

Verified traveler

Great rustic jungle experience

Cute little cabins with a lovely little pool and shared bathroom facilities close to Palenque. Feels like you're sleeping in the middle of the jungle.

Everything is quite rustic and gives the feel of a school camping trip, but great for the price and location. Certainly an experience in and of itself.

The cafe as closed as it was the off season, but it was only a few minutes walk to El Pachan with a resturant.

Would highly recommend for the experience if you don't mind shared bathroom facilities and no air conditioning. The location and getting to see and hear the jungle at night was definitely worth it for us.

Partner

6/10

Pleasant

28 Apr 2015

Hugh

Great low-cost experience

This hostel is 2-3 miles out of town at the outer gate to the archeaological site (20 mins walk). The rooms are thatched huts with mosquito netting walls -effective. Big ceiling fan, comfortable bed , towels & soap provided. Very basic communal toilets & showers. Pool area great to cool off & meet others. Staff very friendly & helpful but don't expect English. The huts don't get serviced: you get a padlock and it's up to you. You will hear nightlife such as howler monkeys. Food across the road at Don Muchos good with live music PM. If into archeaology I recommend a trip from reception to Yaxchilan & Bonampak inc entrance, great breakfast & lunch all for 800 pesos but long day.

8/10

Excellent

13 Mar 2015

paul

In the jungle

So we had a private room and ensuite, it was kept clean, shower worked fine, swimming pool was clean. It's across the road from a good food place which does everything and all for a very good price. And laundry also behind the restaurant near. I'd Defently stay here again..... You get to see and hear the howler monkeys in the trees to.

4/10

Poor

04 Feb 2015

Michelle

Could be a nice place if staff was more friendly

I stayed 9 days at Kin Balam and the bungalow was nice but you hear everything from all the other bungalows attached to it. it was a complex of 5, 3 downstairs and 2 upstairs with a very noisy metal staircase that leads to the upstairs.
the girl who was cleaning was very nice but the reception guys were not very friendly at all.
i asked for non smoking but everyone who stayed in the bungalows attached to mine were smoking outside and since you have to keep the windows open because of the climate, the smoke comes in , and it was not very pleasant.

6/10

Pleasant

27 Jan 2015

senior jefe

Well, your in the jungle so bugs are just part of

I'm glad I stayed in both Palenque town and in the jungle. Mix it up unless the bug thing is not gonna work with the lady friend, then Canada street is best for you.

4/10

Poor

10 Jan 2015

Liliana

Cheap, definitely not cheerful!

This hotel was the biggest disappointment of our trip and on arrival I was really close to packing our bag and booking somewhere else - I definitely wouldn't stay there again.
Arrival is where my complaints start - absolutely no interest from the staff and throughout check-in we felt like intruders - no clear indication where to park the car, the receptionist wouldn't give us ANY information without being asked explicit questions and he gave the impression of \"why are you guys bothering me\". On the first morning we had to chase them at 6am to get hot water as it was freezing cold - not sure if they forgot to switch the boiler on or just generally don't switch it on so early. Hot water is only in the shower, not in the tap for washing your face or teeth. The cabanas are super tiny - we barely had enough space to unpack anything out of our backpacks. The place doesn't have a restaurant so breakfast or dinner you have to go somewhere else (Don Mucho is decent and very close - just on the other side of the road follow the small path). There is a picture of a pool on hotels.com but it was closed and looked rather dodgy.
You can't really walk from there to the ruins anyway and have to take a taxi / have a car - so you might just as well stay a little bit further, in a much nicer place, which will have a restaurant and nicer rooms.

Partner

2/10

Poor

06 Jan 2015

CESAR E

Only for two nights

Fan did not work. Hot water was missing last day. When you turned on the mirror light at night some bees were in your room I dont know if there is a honeycomb. I had to kill 6 or 7 bees during my stay. Manager was very kind but the other guys did not give us a solution. But it was amazing hearing monkeys at night! =)

Family

8/10

Excellent

21 Dec 2014

Keith

Good choice

Great value for money, a little basic, however full of character.
Location is ideal to see Palenques highlights, also a very good restaurant across the road.

Partner

8/10

Excellent

06 Jun 2014

Kelly

Good location for visit to ruins.

Visited Palenque just to see the ruins and this hotel was a great choice for that. Walk to the entrance of the ruins is approx 20 minutes but you can catch a passing collectivo as well. Cabana was well maintained and exactly what you expect. Bed was comfortable and clean.

6/10

Pleasant

04 May 2014

Verified traveler

a piece of jungle

Rooms are well sealed with mosquito nets, theres a fan and hot water. Opposite the more lively and often more noisey Don Muchos. Best to stay at Kin Balam if you prefer quiet. Hear howler monkeys, birds, gekos, etc all night. The feeling of being in the jungle is much better than the town. no need to stay in Palenque long unless you are there to relax. Ruins can be visited in half a day.

8/10

Excellent

24 Mar 2014

Marsharhee

Good Place to Stay in Palenque Jungle

The best reason to stay @ Kin Balam is the Location! You are footsteps from the Main Gate of the Palenque Complex of Ruins, Museum, Eco-Park and River Cascade Walk. And also short walk to Don Muchos that has great food all day (American standard of sanitation) And Live Music every night followed by a Fire Dance show!
There are collectivos (old vans) that run frequently to The Ruins and Palenque town (if you need an ATM). The cost is 20 pesos a ride + 28 pesos to get in the Main Gate then 59 pesos to get into the Ruins site.
The hotel is no frills, cabanas with solid walls and roof, only screens & curtains, ceiling fan. My cabana had a bathroom with hot water and double bed. It has no other ammeneties, but that's what you pay for to stay in the Jungle. The space was roomy and clean. The maids don't clean everyday, so you may have to request. My pillow smelled bad and I would suggest you bring pillow protectors. The grounds are nice and clean and you can hear the Howler Monkeys! The Staff is helpful, but speak little English.
All in all, I would go back to Kin Balam in El Pachan (that region near the Palenque Ruins) because of the Location and trill of being in the Jungle! Also, the price can not be beat!

8/10

Excellent

24 Mar 2014

Marsha Solstice Antoinette

Good Place to Stay in the Rain Forest

Best thing about Kin Balam is the location! You are footsteps from the Gates of the Palenque Complex (Ruins, Eco Park, Museum, River Cascades). And you are footsteps from Don Muchos serving all meals daily with American standard of sanitation! Plus live Music every night and a Fire Dance Show later). The collectivos (old vans) get you to the Park or into Palenque town for 20 pesos a ride. The hotel is cabanas with solid walls and roof, but only screens and curtains. My room had a bathroom and double bed. You get hot water and bottled water for drinking. It is roomy for the price. The maids do not come everyday, so you may have to request! My pillows stunk, so bring your own pillow protector! Otherwise the room is clean for being in the jungle. There is an overhead fan, but no other ammenities. The grounds are very nice and the service is helpful.

10/10

Exceptional

17 Feb 2014

Dimitri

Perfectly located for ruins, jungle & El Panchan

Friendly staff and very helpful management. Clean cabanas and hotel territory. 24-hour reception, someone always at the desk, unlike neighbouring El Panchan facilities. Location is perfect for a Palenque trip - you are in the jungle, right at the entrance to the archaeological zone, museum and the ruins are a few minute drive, and you are right across the road from Don Mucho's restaurant and all the spoils of El Panchan. Monkeys up in trees above and amazing night noises. Best price/quality match in the area!

Family

8/10

Excellent

16 Jan 2014

Verified traveler

jungle

Near to palenque ruins, this cabana was exactly what people said it was going to be. In the jungle you can hear the birds and crickets all the time. Don't expect it to be tooclean. Just make sure you have insect repellant.

8/10

Excellent

09 Jan 2014

Verified traveler

Unexpected

An interesting community in the jungle. Cheap with no frills.

Family

6/10

Pleasant

07 Jan 2014

Juanje

Little room very close to Palenque

The hotel is actually very close to Palenque pyramids area, which is very convenient, the windows don´t have any glass, just something to prevent mosquitos to come inside the room. bathrooms are small but sufficient, you are actually inside the \"lacandona\" jungle (rainforest).... and price is ok! so I would go back.

10/10

Exceptional

09 Dec 2013

dee mcgrath

loved it! the cabins were in the greatest surroundings, trees,birds,(some strange noises i couldnt identify..very exciting) and a lovely pleasant walk to the national park and the ruins. easy to find and super comfortable. always someone at reception to help. really loved kin balam actually. xx

8/10

Excellent

12 Nov 2013

d. malone

worth the money

Ok---considering the hotel is in the jungle. ! Good value. For the low nightly rate....no wifi, though

8/10

Excellent

22 Apr 2013

Verified traveler

Great cabins, great alternative to El Panchan

Please keep in mind: You are in the middle of the Jungle, so dont expect AC or many of the amenitties that you would in a Western inn or any of those type of motels. Having said this, the Cabins are perfect for resting and well located in front of the more noisy, bit more dirty and shaddy cabins in \"El Panchan\". I have stayed before in \"El panchan\" in other cabins and they were ok (private batroom, sealing fan and a bed with clean sheets, cant really ask for more in the jungle) This time we decided to stay in Kin Balam having no way of making a reservation with the cabins I had stayed before in \"El Panchan\"
We were plesently surprised to see that they are well located just before the entrance of the main gate to the route to the ruins of Palenque. They have great open spaces that have been cleared and so there arent so many bugs. The rooms that are shared seemed very clean too.
The room was very clean and the bed was good, this is a much nicer place to stay in than \"El Panchan\" and if you feel like partying a bit just stroll over to El Panchan that is located just across the Road.

In summary: Great cabins (we stayed in a one bed+private bathroom), Great service from the staff.

Only recomendation to the hotel is that the rooms can benefit form a night stand lamp.

10/10

Exceptional

26 Feb 2013

Alicia Huerta-Arce

Great beautiful surroundings, location and service

The place was beautiful, clean, neat, and better service, sleep with the jungle sounds and on top, across de highway, a Palenque best kept secret, Don Muchos restaurant bar, excellent food and ambiance, in the middle of the jungle its a wonderful surprise. We had a great time and NO MOSQUITOS yes!

Family

2/10

Poor

25 Jul 2026

ANNA

Sucio , baño compartido con 3 cabañas
Súper sucio
Mal mantenimiento
Mal estado de todo

8/10

Excellent

22 Jul 2026

Waidele

Sehr gute Unterkunft.
Das Hotel ist super. Das Restaurant mittel

10/10

Exceptional

15 Jun 2026

Jose Rogelio

El personal es muy amable. Las instalaciones pueden mejorar, sin embargo, el trato y la cordialidad lo compensan.

Family_with_children

6/10

Pleasant

30 Apr 2026

Gabriel

El restaurante le falta variedad de platillos y más sabor. El acceso es un poco confuso, la recepción de un lado y el acceso de otro. De ahí todo súper bien, las cabañas muy limpias, la piscina agradable, las amenidades cómodas, limpias y excelente lugar para conectar con la naturaleza

Friends

10/10

Exceptional

20 Apr 2026

Stephane

Le point fort de notre voyage, tres belle endroit et bien entretenue. Le personel est super, belle piscine, le restaurant sur place est exelent, calme et paisible.

Partner

6/10

Pleasant

17 Mar 2026

Rogelio

Parque nacional cerca, la hubicacion es buena.
La habitación limpia pero muy básica. Cuenta con ventilador únicamente.

Friends

8/10

Excellent

16 Feb 2026

Andreas

Die Cabanas liegen direkt gegenüber vom Ticketschalter für die Archäologische Zone, jedoch schon innerhalb dieser Zone. Von dort sind es ca. 2.5 km bis zum Eingang zu den Ruinen. Colectivos fahren direkt von dort ab, aber auch nach Palenque.

Die Anlage an sich ist sehr schön, mit viel Wasser, Bäumen, kleinen Holzbrücken und Baumbestand. Ich hatte einen Bungalow mit Klimaanlage gebucht, die aber im Februar nicht nötig war. Das Zimmer war sehr sauber, das Bett soweit das komfortabelste in den vergangenen 5 Wochen in Mexiko. Auch das Bad war sauber, die Toilettenspülung funktionierte ebenso wie das heisse Wasser, was beides auch in dieser Preisklasse in Mexiko nicht selbstverständlich ist.

Aus dem mexikanischen Hochland kommend hatte ich hier in den Cabanas zum ersten Mal jedoch den touristischen Einfluss bemerkt, denn Palenque ist mit Bacalar nun durch den Mayazug verbunden und gehört zum erweiterten Einzugsgebiet der Yucatanreisenden: im Restaurant werden grundsätzlich 10% Trinkgeld auf die ausgewiesene Rechnung aufgeschlagen und diese dann den Gast untergejubelt. Auf Nachfrage stellt sich dann heraus, dass es sich dabei um eine Kann- und keine Mussleistung handelt. Richtig dreist wurde es jedoch, als man von den Kellnern noch obendrauf um ein Trinkgeld gebeten wurde. Das Preis-Leistungsverhältnis ist in diesem Restaurant schon von sich aus dürftig, bei einem solchen Verhalten fühlt msn sich jedoch ausgenommen und übers Ohr gehauen.

10/10

Exceptional

03 Jan 2026

Jesus

La ubicación está genial. Te puedes ir caminado al Restaurante el Panchan y a las Ruinas

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Miguel

Es un lugar precioso , que está entre las ruinas y la CD DE Palenque dentro d ela Selva , lo suficientemente cerca d e ambas cosas para tener lo que necesitas y contacto con la naturaleza , muy limpio y execelente servicio . En las noches puedes ver fauna silvestre entre los pasillos , ahora se por que AMLO , se vino a Palenque

Partner

2/10

Poor

08 Nov 2025

Gunther

We booked our stay here based entirely on the photographs posted on their website and booking platforms. I expected the bright, spacious, and modern room shown—a clean, contemporary sanctuary. What I received was an object lesson in false advertising.

The room we were assigned was, charitably, a cramped utility closet masquerading as a guest room. The promotional photos must have been taken using a panoramic lens and professional lighting tricks in a completely different wing of the building, if not a different decade.

This isn't a case of a slightly misleading photo; this is a deliberate deception. I felt tricked and disappointed from the moment I opened the door. If you are booking this hotel, be warned: the room you see online is not the room you will be staying in. Pay extra for a hotel that shows you what you're actually paying for.

And ultimately the compensation they deemed \"more then sufficient\" was a meager lunch box.

Partner

10/10

Exceptional

08 Nov 2025

MIGUEL GABRIEL

Muy buena ubicación y el desayuno rico las habitaciones muy bien muy recomendable la atención muy buena y el lugar muy a gusto lo recomiendo a público en general

Leisure Family

8/10

Excellent

01 Sep 2025

Jose

El aislamiento de la cabaña produjo ansiedad en mi familia

Leisure Family

10/10

Exceptional

08 Jul 2025

PATRICIA

Todo muy bien, pero deben especificar cuando la habitaciones no tienen clima

Friends_and_family Friends

10/10

Exceptional

07 Jul 2025

Zita Maribel

Un lugar encantador

Un lugar hermoso muy bonito, muy limpio muy agradable el personal excelente servicio,
Muy cerca de la taquilla para ir a la zona arquelogica

Friends_and_family Family

10/10

Exceptional

28 Jun 2025

Francisco

.

Leisure Partner

10/10

Exceptional

27 Jun 2025

Juan Carlos

Excelente lugar para descansar y estar en contacto con la naturaleza

10/10

Exceptional

05 Jun 2025

Claudia

ES MUY BONITO EL LUGAR EN MEDIO DE LA JUNGLA Y MUY CERCA DE LA ZONA ARQUEOLOGICA

Leisure Family

10/10

Exceptional

02 Jun 2025

antonio

Excelente ubicación buen servicio y trato del personal, seguridad e higiene,

Leisure Partner

10/10

Exceptional

18 May 2025

Regina

La atención fue muy buena, bonito todo lo que visitamos.
Me gustaría que fueran mas claros con los servicios que cubre cada habitación. Me he hospedado en otros climas en los que el hotel asume que el cliente podría sentir calor y cuentan con aire acondicionado. NO existen habitaciones con o sin, todas tienen y el precio de la habitación lo cubre. Aquí no es así y en mi caso, no es agradable tener que pagar algo extra.

10/10

Exceptional

09 May 2025

Rebeca

Está cerca de la zona arqueológica de Palenque, cerca de lugares para comer. Las instalaciones en buenas condiciones, sólo que hace falta que limpien un poco más la alberca.

Leisure Friends

10/10

Exceptional

01 May 2025

Jose

Realmente cumple la función para lo que la reservamos, descansar y conocer la zona arqueológica de Palenque. Limpio, ordenado, ambiente tranquilo, baños limpios.

Leisure Family

10/10

Exceptional

28 Apr 2025

Gerardo

Excelente atención

Business Family

8/10

Excellent

15 Mar 2025

Fernando

Gran ubicación para la zona arqueológica.
Al restaurante le falta variedad

Leisure Partner

10/10

Exceptional

13 Mar 2025

HIMILCE IRENE

Lugar armonioso en medio de la naturaleza

Excelente ubicación, lugar armonioso y lleno de naturaleza.

Partner

10/10

Exceptional

05 Feb 2025

Jesus

El lugar cumple con lo que promete, instalaciones limpias y cómodas. Lugar perfecto para desconectarte del estrés de la ciudad y conectarte con la naturaleza

Friends_and_family Friends

10/10

Exceptional

22 Jan 2025

Julio

Todo muy bien ya me he quedado 3 veces ahí

Partner

10/10

Exceptional

30 Dec 2024

Humberto

El concepto ecológico es agradable. Mucha naturaleza y oportunidades para disfrutarla. Revisa si tu cabaña tiene baño propio, o es compartido. Aunque sea compartido, siempre limpios y con agua caliente. Posibilidad de hacer camping, asados y fogatas. La alberca un poco pequeña, y sin calefacción, pero después de un día de caminata cumple lo requerido. Excelentemente ubicadas justo frente al punto donde se adquieren los boletos para la zona arqueológica de Palenque. El restaurante con menú reducido, pero saca de apuro para desayunar y cenar. Me hospedaría de nuevo ahí si regreso a Palenque.

Family