Name: Chan-Kah Resort Village
Address: KM. 3 Carretera Palenque- Ruinas, Palenque, 29960, MX

10/10

Exceptional

19 Jun 2026

Olivia

Just wow! Our stay was incredible. The grounds are so beautiful and it was like paradise! Everyone was kind and helpful. There is delicious food at the restaurant and coffee in the morning. The wildlife and rainforest is all around you and a beautiful pool! 10 out of 10 would recommend to everyone!

Partner

10/10

Exceptional

12 Jun 2026

Ralph

It is a treat to visit.
We have been 6-7 times and it’s always wonderful!

Wilson was exceptional at the front desk!

Partner

10/10

Exceptional

06 Jun 2026

Ludmila

We liked everything. This hotel/property is amazing. While showing some age, the rooms/cabanas are spacious and comfortable, featuring nice patios. The three interconnected pools are wonderful with massage fountain features. The restaurant food and service were good. The best part is the natural jungle that surrounds you. The insects, the mammals and the most amazing howling monkeys! Oh I miss them already. Also Starbucks station. The archeological site, most amazing, just meters away. Vert highly recommended.

Partner

10/10

Exceptional

19 May 2026

Rosa Isela

We used the pool and ate deserts at the restaurant, it was clean and the staff was friendly. The propertybis beautiful just like the oictures show. Wilson was very knowledgeable and helpful when I had questions.

Family

10/10

Exceptional

09 Mar 2026

Janet

A glamorous place - gorgeous swimming pool with fountains and beautiful rooms.

Partner

10/10

Exceptional

05 Feb 2026

Gregory

Loved it!

10/10

Exceptional

05 Feb 2026

Gregory

Everyone was great.

Leisure Family

10/10

Exceptional

29 Jan 2026

Rikko

The room was clean, the staff was capable and efficient, the place was located on a beautiful ground, and the shower had plenty of hot water. The only thing was that no glass was provided.

Leisure Friends

2/10

Poor

31 Dec 2025

Blanca

I was charged for a towel I never received. I had to pay for it because I had signed that I received 4 pool towels and I did sign but never felt the need to count the towels since I trusted them. Anyways be careful make sure you get what you sign for. Also, The waiter we got at the restaurant took forever to bring us a menu and our drink orders.Customer service was lacking didn’t feel welcomed. It’s just not the service I expected.

Leisure Family

8/10

Excellent

07 Dec 2025

Stacey

Nice restaurant

10/10

Exceptional

06 Dec 2025

Stacey

Nice pool area

Leisure Friends

10/10

Exceptional

05 Dec 2025

Janet

Our room was surrounded by the beautiful rain forest. In the mornings we heard and saw monkeys in the trees. The room was very clean, the bathroom was spacious, and the shower was nice & hot. Very good air conditioning too. We appreciated the relaxing patio. Staff was very friendly. The pool area was marvelous.

Leisure Family

10/10

Exceptional

02 Dec 2025

JOSE

Nature

10/10

Exceptional

30 Nov 2025

Hilda

Fantastic resort, slept with the windows open to hear the animals. Loved every minute of our stay

Leisure Family

10/10

Exceptional

08 Nov 2025

Valerie

We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Gerardo

Exelente

10/10

Exceptional

06 Sep 2025

Xochitl

Super nice 😃👍

Leisure Family

8/10

Excellent

03 May 2025

rosa

Enjoy the stay dislike the Starbucks store

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.

Partner

10/10

Exceptional

26 Apr 2025

NIAN

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.

Leisure Family_with_children

10/10

Exceptional

29 Mar 2025

Diego

Beautiful and perfect to visit Palenque. Everything was fine.

Leisure Family

10/10

Exceptional

27 Mar 2025

Sanam

Great eco-hotel.

Leisure Partner

6/10

Pleasant

20 Feb 2025

Francisco

This hotel is actually in the middle of the jungle, the setting is gorgeous but the rooms are a bit too old and the food was not very good.

Leisure Partner

8/10

Excellent

26 Jan 2025

Jaqueline

The pool was nice, rooms are ok but old.

Leisure Partner

10/10

Exceptional

11 Jan 2025

Helen

This is an amazing hotel - I always stay here when in Palenque - it is beautiful, great restaurant, nature is around you - we were treated to the sights and sounds of howler monkeys in the trees. It is also very convenient for the ruins.

Partner

10/10

Exceptional

24 Oct 2024

Omar

Muy bonito y agradable. En el corazón de ma selva. Fue fantástico desayunar con mi esposa apreciando la lluvia en el porche de nuestra cabaña. La alberca fantástica. A 5 min del eco parque y la zona arqueológica palenque.

Leisure Partner

10/10

Exceptional

20 Oct 2024

ALMA

Extraordinario. Nos faltaron días para seguir disfrutando. Gracias

Leisure Family

8/10

Excellent

29 Sep 2024

Jurgis

Food schould be improved.Very overpriced ad tasteless.

8/10

Excellent

29 Sep 2024

Jurgis

Food should be improved,tasteless and very overpriced!

Leisure Family

10/10

Exceptional

05 Sep 2024

Victor

The place is close to the ruins, so you can absorb the vibe of the jungle

Leisure Family

10/10

Exceptional

12 Aug 2024

Maria

We love the place because they try to safe the environment ,their food and service was great

Leisure Family

10/10

Exceptional

13 Jul 2024

Maria

The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.

Leisure Partner

10/10

Exceptional

12 Jul 2024

Yolanda

Our experience in Chan- ka was excellent! We loved the surroundings. A beautiful place to stayed and relax

Leisure Partner

6/10

Pleasant

17 Apr 2024

Jenifer

Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes

Leisure Family

10/10

Exceptional

03 Apr 2024

Arlene

Our stay was very relaxing and peaceful.We loved that it was close to the ruins and was very quiet.

Partner

8/10

Excellent

05 Feb 2024

Patricia

Beautiful resort but restaurant needs attention.

We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.

Friends_and_family Family

8/10

Excellent

22 Dec 2023

David

The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone.
Staff were friendly and helpful.
The shower was not very clean.

Leisure Partner

10/10

Exceptional

03 Nov 2023

juan

El hotel es hermoso!!!!

Leisure Friends

10/10

Exceptional

16 Aug 2023

Gregory

We enjoyed our stay immensely. The rooms in the hot humid jungle are air conditioned and impeccably maintained. The food quality is good enough, lacking in local pride though. There should be more showcasing Mayan ingredients and Mayan cuisine. That’s why everyone goes to this part of the world. To learn the culture. Likewise, music played should be local music, not Miley Cyrus, liver her though I do. Play Mexican music . Chiapas music. Mayan music. Pool is warm to hot but clean. Grounds are stunning and exceptionally well maintained. Staff and service excellent. Howler monkeys chant at dawn and dusk. The blues are clearly older than we think.

10/10

Exceptional

06 Aug 2023

Bibiana

Beautiful place to stay

This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.

Friends_and_family Family

4/10

Poor

26 Jul 2023

Mark

Room was not clean, stains on the bathroom wall.

4/10

Poor

10 Jul 2023

Valentina

All the hotel staff forgot to smile,
Service in the restaurante area was not as expected. And during check out I was charged 60 pesos for a facial towel that had some Makeup, saying to me that it was ruined!! They had not even washed it. Who can VIP property make that king of charges to a guest?

Leisure Family

2/10

Poor

03 Jun 2023

Reuven

they don't respect their own offers like drinks at happy hours, charge for asking milk for coffee, etc

Business_and_leisure Family

6/10

Pleasant

28 May 2023

Maribel

This resort is really nice the pool is amazing overall super clean and well maintain great hotel but there is always a but, there is only one restaurant and nothing else this restaurant is a bit pricey and since there is nothing in the immediate surroundings you are pretty much force to eat there also they have Starbucks just as expensive. Another thing I didn’t like a to all is that you have to bring your pool towels to switch for new ones but the last time I did so my daughter was still swimming so I couldn’t bring the last so they held my ID Hostage until I bring it back not happy with that.

Friends_and_family Family

6/10

Pleasant

24 Apr 2023

Marcelo

Property was decent but food and beverage was overpriced.

Leisure Family

10/10

Exceptional

20 Mar 2023

Verified traveler

Amazing

Amazing views, pool, surrounded by jungle

Friends_and_family Family

10/10

Exceptional

17 Jan 2023

joseph

Great property with super good location. Super close to ruins @ Palenque. Clean rooms and nice staff. Lots of restaurants nearby.

Leisure Partner

10/10

Exceptional

04 Jan 2023

Claudia

Hotel muy amplio con excelentes instalaciones, apto para familias por sus instalaciones para todas las edades

Leisure Family

8/10

Excellent

28 Dec 2022

Yoshiko

The restaurant setting is beautiful. The cabin rooms are similar to a nice cabin at Yosemite Natiomal Park.

6/10

Pleasant

02 Dec 2022

SALVADOR

CUCARACHAS EN LA HABITACION

Leisure Family

10/10

Exceptional

28 Nov 2022

NORMA

the only thing in on the bathroom the shower is clogged.

Leisure Family_with_children

10/10

Exceptional

24 Jul 2022

Jorge

❤️❤️

Leisure Family_with_children

8/10

Excellent

10 Jul 2022

Anthony M

Amazing place. Would give it max stars if it wasn’t for the hardest beds known to man.

Leisure Partner

6/10

Pleasant

16 May 2022

HARPREET

Beds to Small. Not for 2 adults .

Leisure Family_with_children

10/10

Exceptional

26 Apr 2022

Wayne

Good choice for Palenque

Beautiful property. Comfortable accommodations. Good food.

Partner

10/10

Exceptional

20 Apr 2022

Helen

Amazing hotel with great views and pool! Close to ruins so great location too!

Partner

6/10

Pleasant

06 Apr 2022

adalberto

The place needs more update and especially the food not good at all.

Leisure Partner

10/10

Exceptional

30 Mar 2022

James

Very nice.

Leisure Self

10/10

Exceptional

24 Feb 2022

Esmeralda Araceli

Excellent property. Very clean. Loved that it was immersed in the jungle.

Leisure Family

10/10

Exceptional

07 Feb 2022

Julia

Absolutely beautiful!!!!! We will stay there again!

Leisure Family_with_children

4/10

Poor

16 Nov 2021

Verified traveler

Not a “Luxury Resort Experience”!

Check in took 30+ minutes, when I was the only guest at reception.
Reception would not honour Hotels.com booking price (pay at the hotel). Reception requested I pay Hotels.com / Expedia on line, to get that price. This took 10 minutes to complete. waited 10 more minutes for approval by Resort Manager? W.T.F. ?
Cabin #4 was in front of open Restaurant, across walkway, not a “Garden View”, as stated on Hotels.com listing.
Turning on A.C. requires finding power switch among many others, then using the remote control.
I realize the location is in a “Rain Forest”, however, room was damp, and required A.C., with windows closed, to dry it out. (This should be done by the Resort, prior to Guests Arrival.
Shower / Toilet room, dark only one small lightbulb, and musty smell, with just one small window, and no exhaust fan.
bed bug found on sheet in the morning.
Not a “Luxury Resort Experience”!

Friends_and_family Friends

6/10

Pleasant

02 Nov 2021

Maria

Hello, my review about the hotel is regular, there was no vip pass, I went especially for the spa and they did not have space the day I went, the next day I had a massage, and it was fine, but I could not have the other services, they never gave me towels in the pool, and there were bugs in the room.

Leisure Family

8/10

Excellent

08 Sep 2021

Lissette

Excelente lugar.

El hotel es lindo para desconectarse ! la alberca esta increible y limpia.

Friends_and_family Family

10/10

Exceptional

07 Sep 2021

Roman

This place is a beautiful a paradise !!!

Leisure Partner

10/10

Exceptional

09 Aug 2021

Verified traveler

Beautiful area with great ambiance

We were pleasantly surprised by this property. The grounds are lovely. Rooms were clean. Beds were firm.

8/10

Excellent

16 Jul 2021

Elizabeth

Reserved two rooms for family trip. Rooms not available together. Rooms on either side of hotel. After much requesting host was finally able to locate two rooms side by side.

Friends_and_family Family

4/10

Poor

10 Jul 2021

Verified traveler

The property in general looks pretty old. There were all kinds of bugs inside our room. The mattresses were pretty hard. No refrigerator, iron, or microwave in the rooms. The internet signal in my room (Room#9) was horrible.

Leisure Family_with_children

10/10

Exceptional

24 Jun 2021

Verified traveler

Place very nice and clean. Staff attention great.

Leisure Partner

2/10

Poor

22 Jun 2021

Verified traveler

Pésimo servicio en el wi-fi.
Personal nada amable.
No es lo q ofrecen en la publicación, ejemplo lavandería dice q está incluida y no es así.
Los precios súper elevados si solicitas lavar.

Leisure Family_with_children

10/10

Exceptional

08 Jun 2021

Verified traveler

It was a beautiful resort. So much green everywhere. At 6 am you could hear the howlowe monkies close by, which i didn't mind at all. Ricardo was very helpful when we arrived. Thank you so much. 10/10 recommend.
Side note: The restaurant is overpriced there imo. I would recommend getting the Colectivo and going into the city.

Leisure Family

10/10

Exceptional

06 Apr 2021

Verified traveler

Everyone was welcoming. Ivan at the front desk is a star!

Leisure Family

10/10

Exceptional

04 Apr 2021

Gina

Beautiful place!!

Friends_and_family Family

10/10

Exceptional

15 Nov 2020

Simon

Amazing jungle setting

Beautiful jungle surrounds to our cabin and a nice large swimming pool. Even saw (and heard the eerie call) of a family of howler monkeys in the trees above our cabin. Possible to walk all the way to the Palenque archeological site ruins if you don’t mind tropical heat and insects, otherwise walk to the ticket booth and take a van.

Partner

10/10

Exceptional

13 Nov 2020

Joseph

This is an amazing place. The food is good and the setting is unique

Partner

8/10

Excellent

21 Feb 2020

Verified traveler

Very close to the archeological site. It took only a few minutes to drive there.

Leisure Family

6/10

Pleasant

28 Jan 2020

Verified traveler

I really enjoy the surroundings in the Resort. It was awesome! The staff, amenities and service was great. The only thing we did not like it's that we found Cockroaches.

Leisure Family

10/10

Exceptional

18 Jan 2020

Verified traveler

it's a wonderfull site with really open people and an excellent service

thanks to ricardo

Leisure Partner

10/10

Exceptional

15 Jan 2020

Verified traveler

Chan-Kah has the feel of being in the jungle. The trees and shrubs are beautiful. The pool is clean and ample and the place is quiet and peaceful until the monkeys start to scream. That is exciting as well.

Leisure Family

10/10

Exceptional

11 Jan 2020

Verified traveler

I loved that the hotel was in the jungle. I heard howler monkeys from my room and could appreciate the jungle from the lovely pool. It was also very private.

Leisure Self

8/10

Excellent

06 Nov 2019

Lucy

Rooms were clean and spacious. Food was good serving staff excellent. Check in and out fast. Close to Palenque ruins. We drove in from last nubes so it had all the creature comforts we were looking for.

Leisure Family

8/10

Excellent

05 Sep 2019

Verified traveler

Beautiful place to stay! very relaxing with nice swimming pools, spacious rooms and clean, the beds are very comfortable. I will recommend this resort.

Business_and_leisure Family

10/10

Exceptional

03 Sep 2019

David

Great for access to the Palenque Ruins

We stayed at Chan-Kah in the off-season, end of August, with hardly anyone else there. The room was an individual cabana, with nice beds, great A/C (needed as it was 36 - 37C outside and humid). Staff spoke essentially no English, but we got along ok. The pool was warm, too warm for laps, but nice for a soak. We heard the monkeys that others spoke about, but didn't see any. The location, proximity to the Palenque Ruins, was great. Also not too far to town. But, you need a car, really, to get around conveniently.

Business Family

8/10

Excellent

21 Aug 2019

Verified traveler

Welkome guests you can do better. Explane the auroco and

10/10

Exceptional

18 Aug 2019

Rudy

Amazing swimming pool

It was a resort stay for the price of a hotel. Very nice villa with a local decor. The swimming pool needs to be experienced at night. One of the nicest pools I have been to. Very close to the Palenque Ruins

Family

8/10

Excellent

06 Aug 2019

Verified traveler

The hotel is beautiful! The atmosphere is the perfect setting for a relaxing stay. However, the front desk staff as well as waiters, and spa crew were unfriendly and rude.

Leisure Family

10/10

Exceptional

06 May 2019

Coline

Perfect place to stay in Family

Bungalow very clean and in good conditions, good service for food and drinks.

Family

10/10

Exceptional

02 May 2019

Fernando

Beautiful place and service.. Love location and views

Leisure Partner

10/10

Exceptional

02 May 2019

Verified traveler

Beautiful stay in jungle cabin, Do not like “double” cabin with connection door, you can hear everything from your neighbor

Leisure Family

8/10

Excellent

15 Apr 2019

Verified traveler

Fine natural surrroundings .clean good rooms .good restaurant good staff

Leisure Partner

10/10

Exceptional

01 Apr 2019

adriana

Muy bello alberca espectacular

Hermoso

Family

10/10

Exceptional

27 Mar 2019

Joseph

Stop browsing!! This hotel is absolutely wonderful! Clean rooms with AC, free WiFi and a beautiful pool. The restaurant is clean and great food, first time we could relax about where we were eating. Listening to the birds and watching the monkeys while enjoying dinner. Amazing experience!

Leisure Family

8/10

Excellent

10 Mar 2019

Verified traveler

The environment is fantastic. However, the property needs updates. Food is overpriced for what you get.

Leisure Partner

10/10

Exceptional

06 Mar 2019

Verified traveler

Property was great and very close to the ruins. Affordable. No need to stay in a 5 star hotel and overpay when you can stay here. They have a Starbucks.

Leisure Family

10/10

Exceptional

23 Feb 2019

Verified traveler

The pool,restaurant and the people who were very good.

Leisure Family

10/10

Exceptional

20 Feb 2019

John

Lovely stay in the jungle

Loved our stay in the jungle! Short taxi or collective ride to Palenque ruins. Food in restaurant was good. Lovely pool area and very few others there. Went one night to Don Muchos for dinner, fun, eclectic spot with live music and good for. Walked there and took taxi back. Howler monkeys in the morning were awesome!

Friends

10/10

Exceptional

13 Feb 2019

Verified traveler

Good size rooms some with views of the forest. Lovely pool, enjoyed hearing & watching the howler monkeys. Good bird life saw many scarlet macaws.
Close to Palenque ruins, took less than 30 minutes to walk.

Some of the waiters a bit surly, food in restaurant only average.

Leisure Partner

10/10

Exceptional

04 Dec 2018

Will

Really great place near the ruins. I’ll stay here next time i’m In the area.

10/10

Exceptional

04 Oct 2018

FrankyArlene

Beautiful establishment, Unfortunately I had to pay regualr price due to I was unable to check in during my expected dates, due to being stranded at agua azual with no reception or wifi..

10/10

Exceptional

25 Jul 2018

Leonardo

Excellent, will go back.

Incredible place, beauty wherever you turn. Being surrounded by nature makes it very quiet and relaxing. The pool is very nice, and the lighting when it's dark makes it worth of taking a picture of it. The food was great and the waiters very nice. Everyone was nice, even the security guard at the entrance.

Family

10/10

Exceptional

17 Jul 2018

Verified traveler

Beautiful view

Great service in every area. All the staff was very kind and very helpful. Delicious food, beautiful pool in the middle of the jungle great scenery.

8/10

Excellent

06 Jul 2018

Verified traveler

Monkeys and Pyramids