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Winíka Alterra

Chiapas · Mexico

Carretera Palenque Ocosingo Km 4 5View location

9.8/10Excellent39 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.8/109.8
Condition9.6/109.6
Neighborhood8.8/108.8
Value10.0/1010.0
Amenities9.6/109.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Winíka Alterra

This cosy property guarantees a quiet stay as it counts with just 5 rooms. Those staying at this property may surf on the internet thanks to the Wi-Fi access ready to use on public areas.

This hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.

Read more about this hotelShow less

When you stay at Winíka Alterra in Palenque, you'll be within a short 2-minute drive from Misol-Ha Waterfalls. This cabin is within the region of Cascadas de Agua Azul. Make yourself at home in one of the 5 guestrooms. Rooms have private furnished balconies.

Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:30 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the cabin prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 6)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Misol-Ha Waterfalls 2.9 km / 1.8 mi
Museo Del Textil 5.9 km / 3.6 mi
El Panchán 6.1 km / 3.8 mi
Palenque National Park 8.9 km / 5.5 mi
Palenque Archaeological Zone 10.8 km / 6.7 mi
Museo de Sitio Palenque 10.8 km / 6.7 mi
Cascadas de Roberto Barrios 25.9 km / 16.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 5
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Lift access
  • Garden
  • Terrace
Show 9 more facilities & services
  • Concierge
  • Luggage room
  • Bar
  • Restaurant
  • Poolside snack bar
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Winíka Alterra

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Winíka Alterra

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Cabin DELUXE KING BEDCabin • DELUXE KING BEDCAB.DX-KG

    Photos are not available for this room type.

    Winíka Alterra

    Cabin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–10 • Adults: max. 10 • Children: max. 6
    Room type
    Cabin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CAB.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Winíka Alterra

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Winíka Alterra

9.8
Excellent
39 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.8 /10
Condition
9.6 /10
Neighborhood
8.8 /10
Value
10.0 /10
Amenities
9.6 /10
20 reviews shown
10/10
Exceptional
28 Dec 2023
Thomas
Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Leisure Family
10/10
Exceptional
02 Jan 2023
Sandeep K
Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha
Leisure Partner
10/10
Exceptional
18 Aug 2022
Leah
Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Leisure Partner
6/10
Pleasant
08 Jul 2022
Maria
Súper amable el personal!
Pero
Un poco básico el hotel.
Leisure Family
10/10
Exceptional
29 Mar 2021
Verified traveler
A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
Business Self
10/10
Exceptional
08 Jul 2019
PatricioA
Love it. Very quiet. Incredible view. Just perfect to relax
Leisure Family_with_children
10/10
Exceptional
29 Jul 2018
Pavel
Very nice place off the beaten path. Very friendly staff: makes everything more enjoyable. Nice small pool with eco-friendly system.
10/10
Exceptional
19 Aug 2017
Byron

Palenque

Great hotel for an adventurous guest. This hotel is out in the hillside. There are no TVs in the room. You are somewhat Limited to staying there to eat as it's not very convenient to be traveling back-and-forth between the hotel and the main city. The people are very nice and the food is great although the service at the restaurant is little bit slow. The people are very nice and the food is great although the service at the restaurant is little bit slow. The one downside was that was a lot of ants that came into the room. The staff was helpful but this impacted our stay.
Family
10/10
Exceptional
05 Apr 2026
regina
Increíbles cabañas en medio de la selva, si quieres la experiencia completa de palenque es muy buena opción, incluso un día sacaron un telescopio y vimos la luna y jupiter, la atención fue muy buena, volveríamos de nuevo a quedarnos ahí.
Friends_and_family Family
8/10
Excellent
28 Dec 2025
Mario
El lugar es muy bonito, la cabaña muy limpia y agradable, el personal súper atento
Friends_and_family Family
10/10
Exceptional
19 Apr 2025
BENJAMIN
Muy buen lugar para quedarse si buscas estar entre la naturaleza. Recomendable.
Leisure Family
10/10
Exceptional
29 Dec 2021
jose
Maravillosas cabañitas multicolores, en un entorno encantador, súper cómoda la cama y muy rica la regadera.
Leisure Family
10/10
Exceptional
02 Apr 2021
VICTOR OSWALDO

PERFECTO...

TODO ESTUVO EXCEPCIONAL. ABSOLUTAMENTE RECOMENDABLE.
Friends_and_family Family
10/10
Exceptional
04 Feb 2020
Verified traveler
Están muy bonitas las cabañas, y la atencion del personal y los dueños excelente.
El único detalle es la entrada al lugar que es de terrazeria, y es un buen tramo, si traes carro bajito podrías batallar al entrar sobre todo si esta lloviendo.
Leisure Family_with_children
10/10
Exceptional
06 Jan 2020
Raul Antonio
Toda bien, la comida y el servicio de primera, solo tener cuidado con las cortinas de acceso en las puertas, por que se atoran
10/10
Exceptional
23 Jul 2019
Verified traveler
Todo me pareció excelente no necesitas salir del hotel alli encuentras todo y ademas es super relajante el contacto con la naturaleza. Felicidades!!!!
Leisure Friends
10/10
Exceptional
29 Apr 2019
Verified traveler
Un lugar muy tranquilo para descansar, excelente servicio
Leisure Family_with_children
10/10
Exceptional
24 Apr 2019
Claudia
Me encanto súper recomendado: excelente servicio y lugsr
Friends_and_family Partner
10/10
Exceptional
21 Apr 2019
Verified traveler
Excelente el trato del personal todas las instalaciones maravillosas muy bonito el lugar y en ina excelente ubicación
Leisure Family_with_children
10/10
Exceptional
21 Apr 2019
Verified traveler
Excelente lugar para estar en contacto coa naturaleza y descansar, alejado del ruido de la ciudad
Friends_and_family Family

Location & surroundings

Winíka Alterra
Carretera Palenque Ocosingo Km 4 5, Palenque, Mexico

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Winíka Alterra

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