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Piedra De Agua Palenque
Chiapas · Mexico
Carretera A Las Ruinas Km 2 5View location
7.8/10Very good132 Reviews
Cleanliness8.2/10 8.2
Service8.2/10 8.2
Comfort7.4/10 7.4
Condition7.8/10 7.8
Location7.0/10 7.0
Neighborhood7.8/10 7.8
Amenities7.6/10 7.6
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Piedra De Agua Palenque
With a stay at Piedra de Agua Hotel Boutique Palenque in Palenque, you'll be in a national park, just steps from Aluxes Eco Park and a 4-minute drive from Museo de Sitio Palenque. This hotel is 2. 3 mi (3. 7 km) from Palenque Archaeological Zone and 5.
8 mi (9. 3 km) from Misol-Ha Waterfalls. Pamper yourself with onsite massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a spa tub. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and tour/ticket assistance.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite. Take advantage of the hotel's room service (during limited hours).
Wrap up your day with a drink at the bar/lounge. Make yourself at home in one of the 20 guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
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Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
When you stay at Piedra de Agua Hotel Boutique Palenque in Palenque, you'll be in a national park, within a 5-minute drive of Palenque Archaeological Zone and Museo de Sitio Palenque.
This spa hotel is 2.4 mi (3.8 km) from El Panchán and 2.8 mi (4.6 km) from Museo Del Textil. Treat yourself to a stay in one of the 20 guestrooms, featuring private plunge pools. Complimentary wireless internet access is available to keep you connected.
Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 12
Pet max weight (per pet) in lb is 26
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- Pool access available from 7 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
- Airport shuttle fee: MXN 80 per vehicle (one-way, maximum occupancy 4)
- Pet deposit: MXN 500 per stay
- Pet fee: MXN 500 per pet, per stay
- Service animals are exempt from fees
- Late check-out fee: MXN 200 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Palenque National Park
1.8 km / 1.1 mi
Palenque Archaeological Zone
3.7 km / 2.3 mi
El Panchán
3.7 km / 2.3 mi
Museo de Sitio Palenque
3.7 km / 2.3 mi
Museo Del Textil
4.6 km / 2.9 mi
Misol-Ha Waterfalls
9.3 km / 5.8 mi
Cascadas de Roberto Barrios
31.7 km / 19.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 13
- hotel
- Small pets allowed (under 5 kg)
- Car park
- 24-hour reception
- Late Check-outExtra charge
- Wi-fi
- Car hireExtra charge
- Airport ShuttleExtra charge
- Laundry service
- Hotel safe
- Shop
Show 14 more facilities & services
- Garden
- Terrace
- Concierge
- Sun terrace
- Luggage room
- BarExtra charge
- Breakfast room
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- MassageExtra charge
- Spa centreExtra charge
- Breakfast served to the tableExtra charge
- Continental breakfast
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPiedra De Agua Palenque
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPiedra De Agua Palenque
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPiedra De Agua Palenque
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPiedra De Agua Palenque
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPiedra De Agua Palenque
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPiedra De Agua Palenque
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPiedra De Agua Palenque
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPiedra De Agua Palenque
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Piedra De Agua Palenque
50
reviews shown
Julio
Room was extremely humid. Bathtub takes hours to fill with warm water because the watwr heater is too small. Main jacuzzi didn’t work and the bed was unstable and made SO much noise. Most certainly doesn’t feel like a “5 star hotel” as described in google.
Arnold
We like it for been in the jungle and close to the main street that take you to palenque ruins.
Nesthor
A great option to stay in Mérida downtown, walkable, great service, friendly staff and cute historical vintage building. Loved it!!
Jean-Christian
The staff is super nice and the property charming, out of the way, and local.
Samanta
Amazing location, friendly staff, clean and cozy boutique hotel. Would def go back again
lenia
Personal amable y servicial, atención a los detalles y personalización del servicio
VERONICA
Lugar mágico
Lugar increíble, lleno de detalles.
Estaría padrísimo que tuviera un restaurante de comida típica para ya no salir.
Estaría padrísimo que tuviera un restaurante de comida típica para ya no salir.
Verified traveler
Noisy.
Verified traveler
very simple, no varm water at the washbasin, air conditioning only on high level, no button to swith off the light next to the bed, no varm water at all the second morning - very, very expensive for what it is
postiv: nice ambience in the jungle
postiv: nice ambience in the jungle
Verified traveler
Very quiet. And dog friendly. Nice pool and gardens.
Jose a
Amazing
Excellent service and perfect location
Verified traveler
When we arrived there, they didn’t even have our reservation. The room condition was horribly dirty, the coffee pot even worse. There was fungus in there. When they finally found our reservation which already passed 1 hour, we found that the tariff was almost double thru Expedia. We had a horrible stay there and we were totally disappointed with Expedia as well.
Maarten
Ideal spot to relax
very friendly staff, clean room and in general a very relaxed/zen atmosphere.
Verified traveler
Good but needs a attention to details for price.
The hotel is small with individual casitas. The casitas are large, bed and bathroom a very good size and large terrace.
The hotel is in the \"jungle\" so very little light gets in. Our room was damp with no way to air it out.
The terrace could have been lovely to spend time on - however the built in \"bath\" did not look inviting - rusty chain and many leaves. The built in concrete couch did not have a cushion so very difficult to sit on - note - some other casitas had cushions - the hotel was not full - perhaps someone should have noticed.
General impression - the hotel could be very good with a little more attention from the staff.
The hotel is in the \"jungle\" so very little light gets in. Our room was damp with no way to air it out.
The terrace could have been lovely to spend time on - however the built in \"bath\" did not look inviting - rusty chain and many leaves. The built in concrete couch did not have a cushion so very difficult to sit on - note - some other casitas had cushions - the hotel was not full - perhaps someone should have noticed.
General impression - the hotel could be very good with a little more attention from the staff.
Justin
I highly recommend this hotel. Great and accommodating staff, nice and clean rooms, and a beautiful property.
Patti
Great place to unwind! We Will definitely be back, love the pool and the quietness of the rooms!
Samuel
Semana Santa Stay
We stayed at the hotel for a long holiday weekend to enjoy the Palenque ruins the nearby area. The hotel was well located, stylishly designed, and had excellent customer service throughout our stay. The only drawbacks were lack of air conditioning, wifi only in the lobby, and the lack of a restaurant.
Verified traveler
Mixed feelings...
Lovely boutique hotel but with 2 issues... no food except for breakfast which is included in the fee (great breakfast though)... no food means you have to order take outs from local restaurants... they keep 2 restaurant menus at the front desk... the time the food takes to arrive is reasonable... the second issue is that the social area where the dining table and the couches are is an open air space with no fans and unfortunately plenty of mosquitoes... the same is with the little front area of the bedrooms and this lack of screen protected spaces is a hassle... the area of Palenque is very hot and humid and there're lots of mosquitoes so if you plan to relax it'll have to be inside your bedroom with the AC or the ceiling fan on... no TV or internet in the rooms...
Verified traveler
Simply Beautiful
This place is BEAUTIFUL. I was only sad I didn't have more time to enjoy the property. Very rustic feel. These are not luxury accommodations but if you want luxury, probably don't go to Palenque. The hammock and hot tub outside the rooms were a nice touch. The staff was very eager to please and breakfast was perfect. It is 5 minutes from the entrance to Palenque Archaeological Zone.
Verified traveler
Nice hotel. Nice rooms.
Hilary
Perfect for me as a solo traveler.
Warmly received, attentive service, wonderful breakfast served on my terrace; end of day swim in the pool, a drink in the lobby catching up with email and a meal if I wanted it from a local service. And easy access to the archeological site and museum and help with arranging a very early taxi to the airport when I left. I was happy to be staying several days.
Juan
Great place to stay near the ruins
Great hotel !! Paradise in the jungle !!
Cynthia
Palenque
Expected a lot more for the price! The service was decent, but the facilities were not working properly.
juan
Fantastic \"oasis\" in Palenque \n
Second time there. An oasis in Palenque. Bungalow type rooms with lovely terrace with jacuzzi Great place to stay except it does not have a restaurant
Verified traveler
Nice boutique hotel
Very nice boutique hôtel. Great swimmingpool. Quiet and cosy rooms. I will return.
MIRYAM
Super lindo el lugar todos amables cómodo y aceptaron a mi hijo perruno
Dorothy Anne
La alberca está espectacular, el hotel bien, el personal amable
Martin
Habitación limpia, lástima que no hay restaurante, el servicio de comida es de fuera
Roque B.
El personal es increíble es como si llegaras a casa de un parientes que te quieren mucho
Joel
Hotel muy hermoso
GABRIEL
Muy bien, hasta se escucharon y vieron 2 monos ahulladores, impresionante como se escucha
Norberto
Lindo!
Un hotel muy lindo
Eunice
Personal super amable y el lugar increible.
Miguel
Recomendado
Alejandra
Todo muy lindo y muy amables
RODOLFO CARLOS
Experiencia increíble. Para repetir
Experiencia increíble. Un hermoso lugar en contacto con la naturaleza. Volveremos pronto
horacio
Los precios de la noche están elevados con relación servicios y comododad. El
Cuarto estaba húmedo , almohadas duras y cama más o menos. Pedi hielo en las dos noches y no tenían . En fin muy caro para lo que es
Cuarto estaba húmedo , almohadas duras y cama más o menos. Pedi hielo en las dos noches y no tenían . En fin muy caro para lo que es
Daniel Antonio Garcia
Dan un whatsapp para poder solicitar servicios extras , mande algo y me dejaron el leído
Lucia
Las habitaciones no tienen TV, y considero que están muy cercanas una a la otra por lo que cualquier ruido externo se escucha, cero tranquilidad
Carolina
Es un lugar muy lindo y sobre todo tranquilo, el masaje relajante fue una excelente experiencia. Totalmente volvería a Piedra de Agua
Yelmi
Las fotos que ustedes publican . No es nada parecido a la realidad . Muy caro para lo que ofrece.
MARIA DEL CARMEN
Linda estancia
Alexandra
Espacio tranquilo para relajarse en pareja
Nathalie
Me parece que la propiedad está descuidada. Faltan detalles de pintura, limpieza en la piscina y creo que esta mal que un hotel asi no tenga restaurante, aunque sea sencillo.
RAUL MANUEL
Xxx
Rebeca
Todo excelente. Gracias.
Javier
¡Mi estancia en este hotel fue simplemente maravillosa! Desde el momento en que llegué, fui recibido con una cálida bienvenida y un servicio excepcional. Las habitaciones eran cómodas y muy limpias, lo que hizo que mi estancia fuera aún más agradable. Además, la ubicación es perfecta. Sin duda, recomendaría este hotel a cualquiera que esté buscando una experiencia inolvidable. ¡Gracias al equipo del hotel por hacer que mi viaje sea tan especial!
Benjamin
excelente
hotel muy bonito, el personal de lo mejor
Lorenzo
Un paraíso en donde disfrutamos de la conexión con la naturaleza y nosotros mismos. Fue el escape perfecto de la civilización. La habitación muy cómoda y el área de la alberca super relajante. No olviden tomar un masaje relajante estuvo muy bueno y complementa la experiencia perfectamente.
Verified traveler
El hotel es bonito en general; hicieron un cargo que yo no reconocí y después de hacer Check Out; trataron de hacer 3 cobros a mi tarjeta.
Location & surroundings
Piedra De Agua Palenque
Carretera A Las Ruinas Km 2 5, Palenque, Mexico
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Piedra De Agua Palenque
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