Azalea Hotels & Residences Boracay

10/10

Exceptional

11 Jan 2026

randy

Great service, affordable prices, prime location. Staff was very friendly.

Leisure Partner

4/10

Poor

11 Jan 2026

Tina

The room was mouldy and the bathroom unclean. The pillows were smelly and uncomfortable. The breakfast for westerners was terrible. The restaurant was short staffed and the food not replenished enough. There is poor ventilation and your clothes stink of cooking smells afterwards. We were there for 9 days and our room was only cleaned a couple of times. They also seemed very short staffed.
The reception area, in contrast seemed overstaffed and they were always happy and helpful. The location is also great.

Leisure Family

8/10

Excellent

06 Jan 2026

Holly

Room was nice and clean

10/10

Exceptional

14 Dec 2025

carlito

Room is very clean and towels are clran whitr

Leisure Family

10/10

Exceptional

20 Nov 2025

Edna

Love this place!

Leisure Family

10/10

Exceptional

07 Nov 2025

Gamalinda

Room was great

8/10

Excellent

03 Nov 2025

Eli

I love their breakfast! The place is near the beach and cozy rooms!:)

10/10

Exceptional

28 Aug 2025

ANGELICA

Easy access to everything.

Leisure Family_with_children

8/10

Excellent

27 Aug 2025

Vivian

Peaceful and night place

Leisure Family

10/10

Exceptional

20 Aug 2025

Marilen

The property is amazingly clean and it smells good too that you know you can relax and have the peace of mind while at the island of Boracay. The staff are very hardworking and friendly. The restaurant MOD in the morning and her crew are phenomenal! They really take care of you and they made sure we have good memories of our stay!

Family

10/10

Exceptional

18 Aug 2025

Dione

everything organized Can't ask any more.

Leisure Family_with_children

10/10

Exceptional

22 Jul 2025

Michael

The towels could be cleaner and water provided was very limited. Buffet breakfast was also limited.

Leisure Family

10/10

Exceptional

14 Jul 2025

Claudine

We didn’t expect that our was going to be so beautiful. My kids loved it there. Breakfast was also amazing💚💚Will be booking as a gift for my niece and husband for their honeymoon. Highly recommend

Leisure Family_with_children

10/10

Exceptional

14 Jul 2025

Jose

Very friendly staff,bedrooms are clean,good food,amenities is accessible and recommended for families that can stay in one flat

Leisure Family

10/10

Exceptional

09 Jul 2025

Clarissa

Service is very good

10/10

Exceptional

06 Jul 2025

mary ann

I love the place it’s very clean and the staff are very friendly. They accommodate our request and needs

10/10

Exceptional

11 Jun 2025

Kinnah M.

All staff were very helpful and courteous. The breakfast buffet were satisfying. The place provided my family all the comfort we needed for our 5 daus vacation.

Leisure Family

10/10

Exceptional

09 Jun 2025

Mark Jenuel

NA

Leisure Family

10/10

Exceptional

31 May 2025

federico domindin

Clean

Leisure Friends

10/10

Exceptional

29 May 2025

Ana

We had a wonderful stay, i would like to comment in the elevator, i hope there is one more so waiting time is less, the door card did not work twice so i had to go back 3 times to the g floor to report it. Other than that 100 percent staff assistance excellent.

Leisure Family_with_children

10/10

Exceptional

19 May 2025

Hagene

Good place and good price!

Leisure Family

10/10

Exceptional

15 May 2025

Paul Bryan

keep up the good work! see you again soon!

Leisure Self

10/10

Exceptional

03 May 2025

Cherry Maisog

The hotel is very accessible to all and convenient

10/10

Exceptional

29 Apr 2025

Hanny

It

10/10

Exceptional

23 Apr 2025

Alora

The property iso clean and nice

Leisure Friends

10/10

Exceptional

23 Feb 2025

Joel

I accompanied my girlfriend and her two children where we stayed for six nights, benefiting from daily maid service. Each morning, the children and my girlfriend eagerly anticipated the complimentary breakfast buffet, which offered a wide variety of foods, with different selections available each day. We occupied a spacious two-bedroom, two-bathroom apartment, which featured ample room and large king beds. My only criticism revolves around the absence of napkins in the kitchen and tissues in the bedroom, although the bathroom toiletries were replenished daily.
The main pool was sizable; however, it was unfortunate that the children's pool was not operational. As an American visiting the Philippines, I observed that many breakfast items tended to be quite sweet, as sugar seems to be a prevalent ingredient in local cuisine. Overall, we had a wonderful experience, with proximity to the beach being a significant advantage. Regrettably, much like other areas, the concrete sidewalks leading to the beach were in a state of considerable disrepair, posing potential hazards for pedestrians who are not sure-footed. The hotel staff was very nice and accommodating and went out of their way to please us.

Leisure Family_with_children

8/10

Excellent

21 Feb 2025

Philip

Our stay at Azalea was nice and pleasant. The staff is very good, friendly and spoke English very well.

Friends_and_family Family

10/10

Exceptional

20 Feb 2025

Angelita

Staff are nice, they greet you everytime and very accommodating. Me and my husband are planning to visit Boaracay again and we will surely book this hotel.

Leisure

10/10

Exceptional

16 Feb 2025

Marites

Excellent rooms and clean and very good service..

Leisure

8/10

Excellent

14 Feb 2025

Maggie

Good place

Leisure Family_with_children

6/10

Pleasant

16 Apr 2024

Art Bernard

I stayed here before they have welcome drinks but this time no more even cold water since its so hot outside. Also the hotel is no longer on its good condition. I think the level of service and hotel condition has downgraded. But the staff still its gem and they are so attentive and hospitable!

Friends_and_family Family

10/10

Exceptional

29 Jan 2020

nathaniel s

The rooms were large and nice and modern. I had a 2 bedroom apartment. The price was very reasonable to share with a friend. My only complaint is that the WiFi didn’t work in the bedrooms. If I ever return to Boracay I will more than likely stay there

Friends_and_family Friends

2/10

Poor

20 Jan 2020

Verified traveler

Go here if you enjoy bad hotels

At first impression, I found that the hotel was nice. However, upon checkin, I indicated that there will be an additional person - my boyfriend - staying in the room. The front desk staff informed me that an extra charge would be required if he were to stay; otherwise, he would be required to leave his ID with the front desk and must leave by 10PM. In my many years of staying at hotels and resorts, I have never heard of such a policy. When I refused and continued to my room, the staff followed me to my room and continued knocking until I opened the door. Thereafter, every time we walked through the lobby, they would make both of us feel incredibly uncomfortable.

Additionally, the breakfast that is included was a complete free for all and lacked organization. The other guests were extremely rude, didn’t pay attention to lines, and consistently pushed many others.

After three days here, I had to leave and went to a different hotel.

Self

10/10

Exceptional

02 Nov 2019

Mark

We had great time at Azalea! The hotel was really nice and the staff was super friendly and helpful! Would recommend Azalea to our families and friends! Hope to stay in this hotel the next time we visit the Philippines!

Leisure Family_with_children

8/10

Excellent

20 Jun 2019

Verified traveler

it was a pleasant stay overall
the staff are friendly

Leisure Family_with_children

10/10

Exceptional

28 May 2019

Verified traveler

Service staff were wonderful, responsive, and very customer oriented. They really made us feel at home.
They could improve the ff
Internet connection was slow.
Smell of bath soap could be improve.

Leisure Family_with_children

10/10

Exceptional

26 May 2019

Verified traveler

The place was really nice. It was very clean, and the staffs are very helpful. The pool is amazing too. And the location is nicely close to the beach. Overall a very good stay.

Leisure Family

8/10

Excellent

20 May 2019

Emmanuel

The breakfast area has flies on the food and should be covered.

Leisure Family

4/10

Poor

18 May 2019

Verified traveler

Very bad customer service team, had to do multiple ISD calls to get the confirmation email from hotel reservations. They never bothered to reply to my emails. Finally have to call the expedia team to report the issue and they have helped me to get the confirmation mail.

There is no proper wifi service in the room. The wifi signal is very poor or you hardly get connected to hotel wilfi. Front desk is very slow in processing and handing over the key, had to wait 10min to complete the check in process. Overall very disappointed.

Leisure Family_with_children

8/10

Excellent

22 Apr 2019

Catherine

Excellent.

Good location. Easy accessibility to beach area. The rooms were great. Hotel staff are polite . Always smiling.

Family

10/10

Exceptional

04 Apr 2019

Del angie

It was a wonderful stay in azalea.Nice and clean

Family

10/10

Exceptional

01 Apr 2019

PJ

Our entire stay at Azalea went well. The place is nice!

Leisure Family

8/10

Excellent

19 Mar 2019

Mardi

staff was friendly and helpful. i didn’t like how one of the rooms wasn’t cleaned properly and my wife cut her foot on broken glass. they did help us switch rooms. the pool is on the roof but they need more shade around the pool.

Leisure Family_with_children

8/10

Excellent

15 Jan 2019

allan

My stay at the Azalea

I booked at the Azalea due to it's location for shopping after spending several days at a beach resort. The location, although not on the beach, is relatively good for doing so.

Also there were huge numbers of Chinese tourists checking in the same time as we were, we got to our room relatively quickly. The 1 bedroom suite itself was fine and offered reasonable value for the money. There were a few issues with the room and hotel that I had...they were.

- When the fan in the bathroom was not on, a sewage smell permeated the entire suite. Just keep it on and you will be fine.
- The elevator on my side of the building was down during my stay, making it a tough walk up 4 flights of stairs for my senior citizen legs.
- Breakfast was a madhouse. Every seat was taken when we arrived the first day, with about 50 people milling around ready to pounce the second someone got up from breakfast. There was room outside the restaurant for more seating. They need to be added. The food was not very good to be honest. After the first day, it wasn't worth the effort to go down to breakfast.

The rooftop pool was nicer than I anticipated from reading reviews here.
The 5 minute walk to the beach was not bad either.
The staff did their best to help the guests, and received numerous tips from me for the attitude.

The hotels primarily caters (80%-90%) to Chinese families and things do feel crowded and hectic because of this. However, the hotel does represent decent value.

Partner

10/10

Exceptional

06 Jan 2019

Joselito

Gooc choice

Wonderful stay for family at reasonable budget. Room was adequate and comfortable. Service was really good and all issues resolved by friendly staff and manager, esp Arvin the Duty Manager.

Family

6/10

Pleasant

24 Nov 2018

Jeammie

The washroom wasn’t cleaned upon our check-in, pee on the toilet seat

2/10

Poor

13 Nov 2017

Eddie

They charged out credit card for stains that clearly was washable. The place was good. The manager harassed us by asking us to go back after we checked in even though they had enough time to do so. It was frustrating since we reported the stains THE NIGHT BEFORE our check out to avoid hassles. There was a crew who came to our room and said to us that the stains came out so no charges anymore. Come morning, we checked out and was near out airport, they called saying the stains doeant come off. How come??? When he/she wasnt even there when we complained. What an IDIOT.

Family

10/10

Exceptional

07 Oct 2017

Marianne

Perfection at its finest

Welcoming staff. Room is spacious and cozy with balcony. Clean hotel it is near to d'mall.

8/10

Excellent

22 Aug 2017

Verified traveler

Family vacation

Azalea's best asset is their staff, everyone is courteous, polite and helpful. I wish they would take care of their people to maintain this standard. Secondly, hotel is clean, well maintained. We got the two bedroom unit and so satisfied. Beds are firm, sheets are white and clean, towels are in perfect condition. They have toiletries in the two bathrooms- toothbrushes, soap, shampoo, conditioner, lotion. Pool is on the rooftop, nice, does not smell of chlorine. Location is good, near stores to buy some necessities, close to the beach by walking through a small street, about two minutes. Over all, very satisfied with our stay, and will not hesitate to return in the future.

Family

10/10

Exceptional

13 Jun 2017

Vi

great place to stay

The hotel is clean and nice. The staff are very accommodating. It is a few minute walk to the beach. We enjoyed our stay very much.

8/10

Excellent

31 May 2017

Kenji

Quite new hotel apartment at station 2

Overall was a good stay at Azalea. Polite staffs with smile. Few mins walk to beach & D Mall. Only one elevator for each wing & pool size was too small for such a big resort.

10/10

Exceptional

26 May 2017

Nhids

Great place to stay

Clean facility with friendly staff, would definitely recommend to friends and family. A 3 minute walk to the beach.

8/10

Excellent

23 May 2017

Lord

Excellent Customer Service!

The customer service in this hotel is great. The staff was pleasant and always greets guests. We booked a suite for 2 nights and availed their shuttle service. Airport transfer is good, no hassle. The buffet breakfast is ok. The pool is nice and warm and they let guests to borrow towels if going to the beach or the pool. Walking distance near the beach, d'talipapa and Mcdonalds. My only concern is the unexplainable 'henna' stain they charged us when checking out. We didn't even get tattoos. The personnel cannot even explain from what bed did they saw it because we checked the sheets before heading out. They asked me to go upstairs again but I didn't bother for I am catching my flight to Caticlan. I paid for it though Im pretty sure it's not from our room. If they want to make money, just ask me for a tip. No need to make up stories. :(
Overall, it was nice except for checking out. Make sure the sheets are 'CLEAN' to avoid charges.

8/10

Excellent

07 Apr 2017

Verified traveler

Had a great time in this hotel. We'll surely love to book our next Boracay trip here. The room is spacious and staff are friendly.

10/10

Exceptional

31 Mar 2017

Jona

Excellent stay!

3-5 min walk from the beach. Though not beach front but def top notch in everything - from the staff to the room, to the buffet. Everyone is so pleasant. We had an excellent stay. My favorite is the room and the dipping pool at the deck of the hotel. Everything here is excellent. Couldn't be more happier... and no hidden charges! Your money's worth! We'll definitely be back!

10/10

Exceptional

10 Mar 2017

Verified traveler

Nice 2 room apartment, great for small group of friends to gather in the cosy living room.

8/10

Excellent

16 Feb 2017

DANIEL

Pleasent stay but service could be better

Stayed two nights and it was an overall good experience. Loved the location, even though it was a five minute walk to the beach area, with the benefit being it was quiet at night. We had an early morning arrival, and the receptionist would not allow us to check in until 2 pm, even though it was quite apparent rooms were available. They asked if we wanted a 1 bedroom unit, even though we had booked 2 rooms for 4 people, but at least the didn't put up a fight when I pointed it out on my confirmation print out. Lots of room in the 2 bedroom unit, generally clean, and the air conditioning was strong (1 in each bedroom plus a larger unit in the family room). Lack of hot water for showers and dishes, which I find is pretty standard in the Philippines. Free breakfast was better than average, and most of the staff was helpful and friendly. They required a $2,000 peso damage deposit, encouraged cash, and then failed to return it to me during checkout which I forgot to ask for in the rush. Called and they said they would credit it to my credit card - will see. WIFI was stronger than average.

Family

6/10

Pleasant

15 Feb 2017

Shawn

Good but disappointing as well

Booking through hotels.com and required to send my confirmation email to front desk before checking me in? 2 pm check in and arrived after 2 and still waited 40 minutes for room. Nothing inside mini bar

Family

10/10

Exceptional

10 Jan 2017

Normelita

It was great. My kids had fun swimming in the rooftop swimming pool.relaxing. Staff are so friendly.

Family

8/10

Excellent

03 Jan 2017

George

Nice newish hotel

nice new hotel a few minutes from the beach. Very friendly hotel staff. Good stay

8/10

Excellent

02 Jan 2017

Chuck

Azalea on Borocay

Great hotel 5 min from beach. Right at center of station 02.

10/10

Exceptional

19 Dec 2016

Sheilszy

Fantastic hotel with amazing staff

We were really impressed with Azalea.
From check in to check out, it was a smooth experience - which everyone that goes on holiday would love to experience.
Our family had a blast - the location was great, it was close to everything like the beach, restaurant, D mall, talipapa, etc.
The staff were all courteous and friendly. The hotel was always clean - we hope you maintain that.
The facilities and amenities were great. The buffet breakfast had a lot of choices/options which is fantastic.
I like the way you provide welcome drinks and fresh drinking water to your guests everyday, that's a good service.

We would definitely book in this hotel again and will refer you to friends.

Hats off to your hotel staff - Tom, Mae, Lowie, Kheno, Jake, Reymark, Jason, Rob, Kim, Paulo, Ronnah, Myka, Angelo and many more. The excellent customer service they provide will make people come back to your hotel.

Family

10/10

Exceptional

02 Dec 2016

Yulian

Great friendly hotel service

Hotel service was amazing! Everyone was extremely friendly and smiley throughout the stay. Room service was very prompt and they offered many suggestions and alternatives to our selection of water sports. Very good service. Would definitely stay again when I visit. Only a short 5 - 7 mins walk to White Beach station 2.

Family

10/10

Exceptional

20 Nov 2016

Phuong

Good customer service.

The hotel is very clean and the service is above and beyond.

10/10

Exceptional

09 Nov 2016

james

Nice and friendly staff.Excellent custumer service

Nice hotel location with friendly staff.Will definetly come back and stay again.

10/10

Exceptional

15 Sep 2016

Yong

Clean, modern, comfortable rooms, very happy.

The room was very clean, with large comfortable beds. The staff were very friendly also!
Kitchen amenities were great as well, apart from the fact that you have to buy the washing up liquid and the sponge separately from the reception. The pool was lovely as well.

Family

6/10

Pleasant

08 Sep 2016

Brandon

Great place

I liked it they could do a better job with the bedding but all n all fantastic place

Family

10/10

Exceptional

07 Sep 2016

Siew kuen

Best hotel in Boracay

4 star hotel but 5star services, have a pleasant stay in azalea with my family. Love the kitchen ,everything is ready for your needs even rice cooker. Only one thing have to improve is the wifi connection , I understand internet connection of Boracay is not really good even data on Loca network.hopefully have improvement for my next visit.

Family

10/10

Exceptional

01 Sep 2016

Joanne

Me and my friends had a really comfortable stay at Azalea. Beach towels are provided for all guests and the location is very near the beach front area.

Family

10/10

Exceptional

26 Aug 2016

Anton S

Feel at home vacation

Upon arrival staff checked us in as early as 9am with no charge. Good thing about the room is that it is spacious and clean plus you feel just like at home cause there is a kitchen, living room plus a balcony right at your bedroom. The ambiance and security is the best. The pool is so relaxing at night where the lights are awe. Breakfast place is perfect and affordable.

8/10

Excellent

15 Aug 2016

Jiun Jack

Enjoyable stay

Friendly staff, thoughtful providing of beach towels,well equipped kitchen wear.

Family

10/10

Exceptional

08 Aug 2016

Rodney

Friendly, courteous staff

Great hotel, great location, excellent customer service!

10/10

Exceptional

24 Jul 2016

Apryl Pearl

Excellent Accomodation

Hotel was very comfortable and perfect for family vacation.

Family

10/10

Exceptional

23 Jul 2016

Kitty

Nice clean hotel with good location

2 bedroom apartment good for my family of 5. Comfortable bed. Clean bathroom. Fridge with freezer. Good location at station 2. Hotel staff kept the lobby and corridors clean at all times. Highly recommended.

8/10

Excellent

10 Jul 2016

Cynthia

Getaway

Overall the stay at the hotel is good, staff are friendly and helpful but the breakfast variety is limited and WiFi connection is poor. Still will recommend this hotel.

Partner