Name: Jimbaran Bay Beach Resort & Spa
Address: Jl. Pantai Kedonganan, 888, Jimbaran, 80361, ID

2/10

Poor

24 Jul 2026

Bishesh

Unfortunately, this was the biggest disappointment of our Southeast Asia trip. We stayed at seven different resorts, and despite being the most expensive, this was easily the worst overall experience.
We booked a Beach View Room with an outdoor bathtub, but the view was very misleading. The room overlooked a road, parked cars, rooftops, power lines, nearby buildings, and even a large blue water tank, with only a small glimpse of the ocean in the distance. The promotional photos create the impression of a much better beach view than what you actually receive.
The outdoor bathtub was another letdown because the water was only lukewarm, making it impossible to enjoy a proper soak.
What disappointed us most was the reception staff. Their attitude felt indifferent and unhelpful. At nearly US$280 per night, charging 10,000 IDR for a small bottle of water at midnight after already providing only a limited number of complimentary bottles for three guests felt incredibly cheap. Luxury hotels should never nickel-and-dime guests over basic drinking water.
To be fair, not everything was bad. The bell staff, breakfast team, waiters, and restaurant staff were friendly and hardworking. Breakfast was decent.
However, the overall experience simply did not justify the price. If you're paying luxury prices, expect luxury views, thoughtful service, and honest marketing. Based on our experience, I would recommend looking elsewhere in Jimbaran.

10/10

Exceptional

18 Jul 2026

Jeffrey Jacob

Great location. Clean rooms. Amazing staff. Best massages we have ever had!

Family

4/10

Poor

12 Jul 2026

Renee

My first room stank like musky mouldy washing. I did have to ask to be moved which they did graciously.
Get what you pay for really but does need a bit of TLC.

Self

10/10

Exceptional

22 Jun 2026

Joseph

Great staff, well appointed hotel and great location. Will definitely stay here whenever we are in Kuta!

Partner

8/10

Excellent

21 Jun 2026

paul

Room floor and bathroom floor need a good scrub , the rest of the facilities were clean

Partner

6/10

Pleasant

14 Jun 2026

Alicia

We had a week-long stay at this place! The room was nice and tidy, but it's on the small side with limited storage for clothes and suitcases so is very cramped. Our room didn't have a balcony, and unfortunately, the windows couldn't be opened, so it did feel stuffy. We kept the air conditioning running around the clock to help dry our wet clothes, which resulted in me going home very congested.
Overall it is ok but if you are one of those people that likes to hang around in your room I highly suggest you at least get a room with balcony.

Partner

4/10

Poor

14 Jun 2026

Timothy

This was the worst hotel we stayed in on our Indonesian journey - we thought we would treat ourselves for the last night before heading home by spending a bit extra but unfortunately the extra spend was not worth it. Room wasn't particularly clean, staff were nice but nothing more than you experience anywhere in Indonesia and our supposed superior twin room with balcony was laughable - half the size of everywhere else we stayed and the balcony had a view of a wall. Overall I wouldn't recommend this hotel to anyone. By far the worst hotel we stayed in for our entire trip.

Friends

8/10

Excellent

12 Jun 2026

Patrina

No one ever wiped down a table before resetting for next people. Very slow service

Friends

10/10

Exceptional

11 Jun 2026

Alix

Great to have a decent sized mug for a cuppa!! Brekky was very good, lots of choice.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Thomas Bernard

Such an amazing place to stay at . The staff are so welcoming friendly and always there for you . The rooms here are very clean and comfortable with room service every day and bottle water for you every day.The breakfast buffet was incredible for all cultures around the world. The roof top dining for dinner is experience I will never forget from the great food to the beautiful sunset overlooking the beach and Indian Ocean. Also the fire dance on the rooftop is must see and you get to see fireworks every night going off on the beach. Special thanks to Dadie who goes above his job to make sure everyone is enjoying their time here

Self

10/10

Exceptional

06 May 2026

Robert

Check in was efficient, friendly and helpful in every regard
The ‘boys’ logged everything i had on wifi , fantastic !
Room was a little small but balcony and beautiful big bathroom
Special shout out to Lubis who chauffeured me around for last minute shopping

Partner

4/10

Poor

27 Apr 2026

Brandy

Very disappointed in this hotel. Poorly located. Room was small and the desk was covered in ants, The lighting is terrible in the room. The bathroom was small, and the shower had no door. The floor outside shower was covered in water every time after use. The hotel building is located across the street from the beach. The hotel space on the beach was small and full of debris. Food wasn't really worth the cost. The best thing about this hotel was the spa. Would not recommend.

Self

4/10

Poor

22 Apr 2026

Megan

The hotel is very dated. Our TV did not work and was told that we would need to wait for IT after the weekend to provide support, the bed was hard and uncomfortable, and the shower water smelled like sewage, with the odour lingering in the room for hours. The pool also had green algae around the edges. The buffet breakfast offered a reasonable selection. We were booked for four nights but chose to check out after one. We raised these issues at checkout and were advised that the room was non-refundable.

Partner

8/10

Excellent

22 Apr 2026

Carmel

Lovely buffet breakfast. Friendly staff. Beautiful pool. Close to the beach and restaurants. Good room although a little small and a little dated - ok for couples. Comfortable bed. Warm shower. Clean throughout. Lovely public areas. Highly recommend for a short stay.

Partner

2/10

Poor

20 Apr 2026

monish krishnan

I stayed only one night and checked out. Property was very dirty and rooms smelled so bad and pillows were hard.
Did not stay for my three nights
Photos online does not justify.
I would appreciate if I could get refund for my other 2 nights
I complained to guest services and nothing was done

10/10

Exceptional

11 Apr 2026

Shona

I would recommend Jimbaran Bay Beach & Spa to anyone who wanted to stay at a more relaxed part of the city, the staff where so friendly and helpful. the pool area and bar were a favourite of mine. Would stay again

Family

2/10

Poor

03 Apr 2026

madeerna

We didn't booked for breakfast.
Couldn't sleep well caused during the night neighborhood dogs barking constantly,

10/10

Exceptional

30 Mar 2026

Shambree

Great food,great staff, great location. Walls are a little thin but I would definitely come back.

Family

8/10

Excellent

27 Mar 2026

Katie

We stayed for one quick night, check in was a little disjointed and they won’t let you charge anything to the room without leaving a deposit. But the room were clean, pool was nice and the restaurant looked good.

Family_with_children

8/10

Excellent

13 Mar 2026

Mukesh

Breakfast menu included some Indian dishes.

4/10

Poor

01 Mar 2026

Hinarangi

My room 211 had an on and off sewage smell my whole stay. We also saw a roach during our second night. I tried to switch rooms but the front wasn’t super accommodating at first. They first said it’s too late in the night to switch and to try the next day, then they said it’s fine and showed me another room. By then we were already tired and just dealt with it the rest of the stay but we couldn’t wait to check out.

Rooms are outdated and location isn’t near any sites. Stay near Ubud or Canggu to save you an hour commute to your activities. Staff overall was friendly and we did enjoy the restaurant hence 2 stars vs 1.

Family

6/10

Pleasant

30 Jan 2026

Kirsty Gavin

Noisy room
Pool excellent
Breakfast awful

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Janette

Clean room, friendly polite helpful staff

2/10

Poor

05 Jan 2026

Brenton

Just not for us, food was expensive and terrible, hotel was made to look fancy but was falling apart, reception staff were rude. But the spa and bar staff were amazing

Leisure Family_with_children

8/10

Excellent

28 Dec 2025

Maria

Walls are thin if you’re a light sleeper, sad they took pool off top roof.

Leisure Partner

10/10

Exceptional

24 Dec 2025

Alex

Nice hotel at a good location and professional staff

Leisure Self

8/10

Excellent

20 Dec 2025

Geoffrey

Everything was fine. I didn’t use many if the facilities, however the bed was very comfortable.

10/10

Exceptional

20 Dec 2025

Nuril

Our room is clean and the staff are very friendly. We don’t have a chance to used the amenities due to stay for 1 night (the next day we have to depart).

10/10

Exceptional

27 Nov 2025

Shakita

The hotel is beautiful and the rooftop has great views.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Bryan

Great location, authentic styled rooms, fantastic service

Leisure Partner

10/10

Exceptional

11 Nov 2025

Ray

Great hotel very friendly staff would definitely stay there again

2/10

Poor

05 Nov 2025

Ahmad

This hotel is nothing like the photos online. The rooms are very old, full of wear and tear, and clearly need a full renovation. The walls have water damage, bubbling paint, and cracks everywhere.

The whole place feels neglected and poorly maintained. Even though the buffet has a big variety, the food is not tasty at all — just quantity without quality.

For the price, it’s really not worth it. The photos are misleading, and the hotel no longer looks fresh or modern like advertised. Definitely not a place I would recommend or stay in again.

Friends_and_family Family

8/10

Excellent

20 Oct 2025

Erica

Loved it all

Leisure Friends

10/10

Exceptional

18 Oct 2025

Willie

Immediate access to the beach and views and the barbecue and evening show was amazing

Partner

10/10

Exceptional

13 Oct 2025

Sylvain

Nice place, excellent service and food

Awesome dinner, service is outstanding. Across the beach, really good value for the price

6/10

Pleasant

26 Sep 2025

Yan War

6 out of 10

0kay quality for the room price.

Partner

10/10

Exceptional

15 Sep 2025

Jeanette

We enjoyed our time at the jimbaran bay beach resort and spa. The staff are very friendly and attentive. The location is great for dining options across the road on the beach.
The rooms are nice, and the rooftop bar is anazing!
If you get the chance, include your breakfast as it is a wide spread of different foods.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Abdalla

Great amenities and location!

Business_and_leisure Family

10/10

Exceptional

04 Aug 2025

Stewart

Nice hotel clean and good staff

6/10

Pleasant

30 Jul 2025

Brendan

Bed comfort was good

Self

10/10

Exceptional

18 Jul 2025

Justin

The staff were so welcoming and really friendly. The food was excellent and the facilities really good. Highly recommended.

10/10

Exceptional

01 Jul 2025

Guillermo

Great stay there;

Leisure Friends

6/10

Pleasant

23 Jun 2025

Lucy

Hotel is beautiful restaurant on Property, which is a plus I did not eat there, but I did look at the food while passing I had a regular room there, but lizards were in the room freaked me out so the staff overnight move me to a different room, which was beautiful. Staff was very nice everyone.

Business

10/10

Exceptional

23 Jun 2025

Natalia

Really good experience at jimbaran bay beach ..peole who work there was the most amazing and everyone just so helpful and friendly.. location was good breakfast was wonderful and ala carte menu all food was great. Nice atmosphere. We loved everything. Except bed.. king size bed its 2 full size beds moved together..while sleeping we felt the gap and that was uncomfortable.. besides that everything was perfect!

Friends_and_family Family

8/10

Excellent

07 May 2025

Hari

Great location and friendly staff.

Leisure Family_with_children

4/10

Poor

29 Apr 2025

Marianna

Would not stay here again

4/10

Poor

27 Apr 2025

Marianna

Jimbaran Bay is famous for its seafood and sunsets. These were both fantastic, but the Jimbaran Bay Beach Resort and Spa was not so wonderful. The photos in the advertising must have been taken when the property was first built, as the rooms are quite worn, very grubby and the furnishing are coming apart. On my first night, I barely got any sleep because of the noise. It sounded like someone was dragging furniture in the room above me and next to me, literally all night - it was still going on at 3am. The rats or other critters scurrying in the ceiling was also very off putting. The restaurant is very expensive. I would not stay at this property again.

10/10

Exceptional

29 Mar 2025

james

Very nice people staff

8/10

Excellent

19 Mar 2025

warren

Old style rustic hotel,not much around.jimbaran beach dirty and seafood expensive

Leisure Family

6/10

Pleasant

02 Mar 2025

brian

Staff were inattentive poor understanding over pricedvery basic English or none at all

Leisure Family

6/10

Pleasant

08 Jan 2025

Verified traveler

Nice clean modern hotel. Friendly staff at reception. Pillows were hard.

Friends_and_family Family

4/10

Poor

08 Jan 2025

Michael

The Bintang prices by the pool similar to Finn’s beach club Cangu but atmosphere worlds apart. We asked for a coffee at 8.00 but told we couldn’t have one until 10.30. The rooftop had an amazing view but no protection from the sun. We asked for an umbrella which we could see them but told no as they were. Reserved. We were the only people on the rooftop.

10/10

Exceptional

15 Dec 2024

Justin

the rooms were cleaned at different times all throughout my stay,one or two days they were cleaned early and other days thewy were cleaned very late in the afternoon.
i was trying to have a lay down and sleep around 230pm and the cleaners woke me up ands wanted top clean the room.

Leisure Self

6/10

Pleasant

09 Dec 2024

Christian

Only stayed here because of a delayed flight. Rooms are more worn down than advertised, music blaring all day. No shampoo or soap in bathroom. Not surprised though, it was very cheap.

10/10

Exceptional

16 Nov 2024

Junior

Very lovely stay. Friendly staff and the food was delicious. However the coffee machines were unreliable - sometimes worked sometimes didn’t. Room wasn’t as clean as I would’ve liked. Had a sticky floor when we arrived and the air conditioner unit was not working at full capacity (it had to be serviced). The shower was dirty. These weren’t a big deal as we still enjoyed our stay

Leisure Friends

10/10

Exceptional

14 Nov 2024

Jono

We enjoyed the friendly staff service and meals! Structural layout was aesthetically pleasing!

Leisure Friends

6/10

Pleasant

27 Oct 2024

Alison

Booked a deluxe room and it was awful. No storage at all, and had to live out of our suitcase for the fortnight. That was difficult, given the tiny room. This is not a 4 star resort, 2 star perhaps and that’s only due to the lovely staff. You need

Leisure Partner

10/10

Exceptional

25 Oct 2024

Amar

Front desk staff were great

8/10

Excellent

23 Oct 2024

Sanh

Crossing the street is the beach.
Many seafood restaurants are along.
You can buy the seafood at the fish market at very reasonable price, bring it to the restaurant and they cook for you.
Breakfast buffet in the hotel is excellent.
Hotel staffs are friendly

Leisure Partner

8/10

Excellent

16 Oct 2024

Kirsty

The hotel was great for a quiet, relaxed holiday. Not a lot in the area to do.

10/10

Exceptional

14 Oct 2024

Ni

Everything was excellent

Leisure Partner

8/10

Excellent

25 Sep 2024

matt

Great buffet. Definitely worth the $5 a day for breakfast
Not any better options close by
Take the buffet
Well worth it.

Partner

8/10

Excellent

22 Sep 2024

Tammylee

Clean and friendly staff

6/10

Pleasant

11 Sep 2024

Glen

The feature photo is misleading, if you think there is a rooftop pool overlooking the bay. Rooftop is nice for an evening sunset drink otherwise too hot and not enough shade. Food was bland, the cafe right next door was nicer. The rooms let in too much noise and the decor is very dated. Overall much tireder than the pix indicate. Pool deck is crowded. Overall ok for airport proximity and Jimbaran seafood beach sunset meals

Partner

10/10

Exceptional

29 Aug 2024

Enrique

Look good friendly staff and close to the beach

Leisure Family

8/10

Excellent

25 Aug 2024

Fiona

Reception staff were extremely friendly and helpfull.
Jimbaran beach accoss the road, reasonably priced seafood restaurants on the beach.

Hotel food and coffee are expensive.
Happy hour cocktails are good value.

Leisure Friends

6/10

Pleasant

22 Aug 2024

Sally Ann

This property is looking very tired, 24 sunbeds 116 guest rooms, constant fight for sunbeds.
The room certainly needs a makeover, we were at the back of the hotel, overlooking a brick wall and dirty alleyway, which was used through the night and the last night some idiot was setting off fireworks l.
Bed in the room was VERY firm and the pillow was hard and lumpy, I’m going home with a bad back

Leisure Partner

10/10

Exceptional

16 Aug 2024

Sara

We spent 3 nights in the property. The staff was kind, the room clean and the breakfast was great! We loved it

Leisure Friends

10/10

Exceptional

02 Aug 2024

Grace

Friendly staff and good food

Leisure Friends

8/10

Excellent

29 Jul 2024

Bianca

The staff at the resort were absolutely lovely and did everything they could to make our short stay pleasant and easy. They also made a beautiful towel art display and card for my husbands birthday which was very sweet. Very handy as it’s close to the airport.

Leisure Family

6/10

Pleasant

07 Jul 2024

Omkar

Ok. The rooms are kinda dark. Food is a bit overpriced with few vegetarian options

Friends_and_family Family

8/10

Excellent

06 Jul 2024

Zoe Elizabeth

Overall good, was warned about the noise from the adjoining room by the reviews. It's really bad! But we did stay in the cheap rooms that had an internal door, so probably not the same for every room. Off putting smell from the bathroom too, but again, the room was cheap au$260 for 3 nights, so expected.

Leisure Partner

10/10

Exceptional

03 Jul 2024

nathalie

The restaurants at the top in the 5 level has an amazing view..the sunset is a plus !!! Food was really good !!

Leisure Self

10/10

Exceptional

22 Jun 2024

Prasadini

AMZING MASSAGES!!

Leisure Partner

10/10

Exceptional

17 Jun 2024

Michelle

Hotel was very accommodating and staff was very friendly.

Self

10/10

Exceptional

16 Jun 2024

Lee

We stayed for 2 nights as my sons graduation was being held here. Our room was excellent and very quite considering we were above and opposite the swim up bar and pool area. The outside bath was awesome. The room was nice and big shower had great pressure and the bed was really comfortable. So many young staff here who were incredible they really looked after you and helped at every occassion. The buffet breakfast was more than adequate and a good selection. The hotel is also really close to the airport and great views from the lounge on the roof.

Business_and_leisure Family_with_children

10/10

Exceptional

09 Jun 2024

anne

We were just staying for 2 nights on the way to raja ampat and it was perfect. Food good, pool lovely, staff great and plenty of seafood restaurants on the beach. Not recommended if you want a partying time but we loved it.

Leisure Partner

10/10

Exceptional

08 Jun 2024

Fajriati

Love the rich breakfast menu varieries. Staffs are nice and friendly. Rooms and property are clean, appreciate the works of the cleaning and housekeeping staffs. Jimbaran beach across thh jg r hotel.
Seafood restaurant by the beach and many on the right side, but prepare for the cost. Airport is only 20 mins driving.

Leisure Family

10/10

Exceptional

07 Jun 2024

Andrew

Everything was fantastic

Leisure Partner

10/10

Exceptional

03 Jun 2024

anne

We were only staying 2 nights as we were travelling further and the hotel is close to the airport with great dining around. Pool was nice and the food in the hotel was excellent too. Highly recommend unless you want crowds of people.

2/10

Poor

27 May 2024

Sherenie

The hotel room did not look like the pictures at all. It was much smaller, dirty, smelled, and had a horrible view of the back of a small, unkept temple.

I tried asking for an upgrade, knowing I’d have to pay for the different in room price, and the front desk only offered the most expensive family suite which was 5x the cost of the room I booked. I ended up just staying for one night and then booking a different hotel for the rest of my stay, knowing I wouldn’t get a refund. When I went to checkout early, the front desk said I won’t be getting a refund since I stayed for one night already, but could’ve if I never stayed that one night…. Very dishonest of her to not have mentioned that when I initially reached out about how dissatisfied I was. I had even mentioned I’d be looking for a different hotel room. This was by far the worst hotel I’ve ever stayed in.

Leisure Partner

8/10

Excellent

22 May 2024

Elizabeth

Staff were lovely and we loved our room. The property itself was a little tired, with a small pool area and not much around the resort other than seafood restaurants and the beach. Nice for a short stay.

Leisure Partner

10/10

Exceptional

19 May 2024

Khaled Abdu

The. hospitality. of the. personal. is. outstanding

Leisure Family

6/10

Pleasant

08 May 2024

Johnny

To noisy...

Leisure Family

6/10

Pleasant

31 Mar 2024

Ignacio

The hotel is nice. The reception staff is very nice and kind. However, the food service (not the food itself) could be improved. We've ordered once a smoothie bowl and took 30min. We also had a dinner and oredered a starter and 2 mains with 2 juices. It took around 45 min and the starter came all together with the mains. We asked twice about our juices and had our dinner with no drinks (They gave us a glass of water after 50min). After almost 1hour they brought the juices (Fiod was already finished). They did not even offer any discount (Which is usually considered for customer service) until I asked for that and was denied (they told me to have a juice for free the day after, but I told them I was checking out) and they didnt offer anything else. That should be looked into, as 1hs for a fresh juice is too long..

Leisure Family

8/10

Excellent

26 Mar 2024

Sharon

Bali 4 go travelling

Avery nice hotel set accosts the road from Jim Aran beach and it’s beach side cafes and restaurants
Location was excellent but unfortunately the beach is unusable due to the rubbish
If you head to the other side of the island towards nusa dua beaches are much cleaner
Pool at the hotel was great
Staff great although a little more training would be good as we attended the Friday bbq we order our food and we’re brought the bill before we had eaten or had a drink - something for the hotel to work on

We had a breakfast option which was ok fruit and eggs everyday with a variety of local dishes

We were advised before booking and before che king in that there were works at the roof top bar this would be from 9-5 pm
This often went on until 8 or 9 but did not impact is too much
The works it stated are due to finish mid March but I would expect end of April is more realistic
Overall a good hotel fir the money and a pleasant stay
Would book again

Friends_and_family Family

6/10

Pleasant

17 Mar 2024

melissa jane

Food was horrible

10/10

Exceptional

28 Feb 2024

Loc

Free upgrading to better room during our stay. The beach is famous for many seafood restaurants. We love everything from this hotel. The 3rd-party service of motobike rental was not friendly (she was making sure that we were not stealing her bikes by taking our pictures using the motobike).

8/10

Excellent

09 Feb 2024

Leonard

Jimbaram is a dump don’t go there! The hotel is fine with lovely staff but the area is shocking. The beach is full of plastic and the whole area has been left behind in a big way. There are no shops or cafes and only a couple of rip off seafood joints.

Leisure Self

10/10

Exceptional

08 Jan 2024

Grant

Its was a great place to stay

10/10

Exceptional

01 Jan 2024

Tony

Facilities are quite good close to beach pool good & room was pleasant

Leisure Partner

6/10

Pleasant

01 Jan 2024

Areeb

Constant issues with staff, room was not ready despite coming an hour after check-in. Location is great but would rather choose a different location next time if it meant less issues.

Leisure Partner

6/10

Pleasant

06 Dec 2023

Mahendra

This property has beautiful views of sunset from rooftop bar. There are very nice seafood BBQ restaurants just across the road.
When I asked the staff to recommend a nice seafood bbq place, they recommended hotel owner’s cafe. This was just average. There are better ones just across the road. The property is away from central Bali and other happening area.

Leisure Partner

10/10

Exceptional

17 Nov 2023

Tom

Our stay at Jimabaran Bay Beach Hotel & Spa was excellent! The facilities were kept well, and the staff were friendly, kind, and helpful. Super-fast walk to Jimbaran Beach (just across the street) for great seafood. This was was a great place to relax for our last few days on Bali!

Leisure Partner

10/10

Exceptional

18 Oct 2023

Michael

The beech and food are amazing

10/10

Exceptional

13 Oct 2023

Jamie Coleen

Staff was very accommodating and friendly. Grounds and room were beautifully maintained. I had slight trouble with my room key, and the view wasn't of the beach. I believe there may need to be updates needed for the website's photos. But overall my stay was great.

Self

10/10

Exceptional

13 Sep 2023

Eun kyung

All good

Leisure

8/10

Excellent

10 Sep 2023

Karen

The first room i got looked out to a yellow wall. Not ideal. I was ready to move hotels but the staff went over and beyond and put me in a great room. By far the staff made my stay very enjoyable.

10/10

Exceptional

10 Sep 2023

Ashley

This hotel was lovely. Cute pool area with swim up bar. Nice rooms open rooms. Great service and friendly staff. The spa was simple and relaxing. Good food with lots of options at the restaurant. Wonderful sunset views on the roof. Transportation options.

Leisure Family

2/10

Poor

01 Sep 2023

John

Unfortunately, my stay at this property was abysmal. Let's start with the first room they tried to put us it. It was connected to another room and we could clearly hear the person scrolling through TikTok in the room that was connected. There was no chance of anyone feeling okay sleeping in a room like this. Especially when they are branding it as a \"luxury experience\" for the same price during this trip we have been able to book Villa style rooms disconnected from anyone. Also, this room had a horrible stench in it like it was a smoking room at one point that someone sprayed air freshener in 10 minutes before we walked in. Luckily they were able to put us in another room that was not connected to another room. We decided to just bite the bullet and go get one of the complimentary free drinks on the roof balcony that we were offered. This is where we learned the free drinks are actually for juices like apple juice, not a cocktail. it would have felt better if they just didn't offer any \"free drinks\" at all. Oh well, let's at least look at the awesome view on the roof and relax for a moment. NOPE. Someone had reserved the whole area with the view on the roof. that night we learned that it is actually the walls that are incredibly thin. We could hear people all the way down the hall and would wake up every morning clearly hearing any activity in the hall or the room next to us.
We decide to stay somewhere else the entire time even though we cant get a refund. AVOID THIS PLACE!!

Business_and_leisure Partner