Name: Nirmala Heritage Hotel
Address: Jl. Uluwatu II No. 10-Jimbaran, No. 10, Bali, 80361, ID

2/10

Poor

18 Oct 2024

robert

I was unable to stay because
the advert said it was 900 M from the Jimbaran beach .whereas the actual building was miles away on major road

Leisure Self

2/10

Poor

18 May 2024

jaime

I went to check in and the hotel cancelled my room and did not refund my money. I ended in another hotel paying last minute price. I had to call hotel.com for 1 hour to get the refund. It is ridiculous the lack of professionalism these days

Friends_and_family Family

2/10

Poor

12 Dec 2018

NS

First thing, this hotel is in located in the middle of nowhere. The only reason I picked it was because it was one of the few available hotels along a main road stretch leading to the GWK Park where a festival was being held. Although rooms are spacious, condition of the rooms were really bad. The bed had mites, the pillows were badly stained and the bathroom was horrible - mould and grime everywhere! The wooden door frame was rotting and the tiles looked prehistoric. Also, there’s absolutely NO WIFI in the rooms (only within the lobby area). Floor felt as if it had not been mopped or swept in a while. TV reception bad. The power of the whole building kept tripping too. No bike rentals nearby. Stayed here out of no choice really, and moved out to a different hotel after one night.

6/10

Pleasant

05 Jan 2018

Herbert

Great prices

Ok...great price is the answer...

8/10

Excellent

07 Sep 2017

Sophie

Lovely hotel, bit far away from beach

Lovely hotel, staff were so helpful and kind. Very clean and comfortable, would stay again. Location is not the best so be prepared to use taxis to get around but the comfort of our room madr up for it.

6/10

Pleasant

12 Aug 2016

Bert

Friendly hotel

Very friendly staff. Price versus Quality very good. About 20 minutes walk to beach, however shuttle bus available twice a day .

6/10

Pleasant

05 Mar 2016

nycladybug

Ok location and ok rooms. This is a budget hotel so don't expect all the frills. Breakfast is not included and the wifi only worked in the lobby, not the guest rooms which was a bit annoying since I needed to get work done.

8/10

Excellent

05 Dec 2015

Verified traveler

average

upon booking it said breakfast was included in the price and front desk said that wasn't the case. Luckily enough we had a screen shot off my phone from the booking that said it and they granted it with no problem. the rooms are spacious but the bathrooms looked nothing like on the website and the tubs and shower curtains were disgusting. I guess you get what you pay for. there is lots of food spots within walking distance and there is a nice big store underneath for any of your needs.

Family

10/10

Exceptional

27 Aug 2015

Kamran

Excellent overall stay , near beach and airport

When I reached , I was instantly escorted to my Suite . However the hot water wasn't working very well and also the Air Con. When i called in for service , my room service arrived immediately and checked the faults . After an hour time the Air Con was fixed , it couldn't have been any faster. The hot water indeed takes time and I was pretty much convinced by the logic why the hot water took so long. They empathized on the issue and kept doing checks if everything was OK. Excellent service. The Cafe was also nice with tasty food, a little expensive but all worth it . But please be advised, they have a very very limited menu.

All in all, I'm definitely going there again.

8/10

Excellent

30 Jun 2015

Verified traveler

Enjoyable stay

Stayed for two nights in June and was very happy with our experience. Rooms are spacious, clean and very comfortable. The pool was very much enjoyed as well. Breakfast is lacking and when I requested hot water for tea in my room (they provide mugs and tea/coffee but no kettle) I had to walk down to reception to get it myself. It wasn't a problem, it just shows service is lacking a bit. Staff were friendly and its conveniently located beside a supermarket. Bike rentals in the area (the hotel will not assist with setting up any bike rentals so you have to walk to the nearest place or take a taxi) and a good starting point to explore from. We stayed here and explored Uluwatu and Binang beach by bike.

Partner

8/10

Excellent

24 Apr 2015

Laurence

Recommended!

The hotel staff at nirmala are very helpful.

They fixed issues at the start of our stay within 30 minutes (cable tv wasn't working, and there was no kettle in the room). The room was very big, with hot water and airconditioning. Water pressure is good in the shower.

Cable TV offered a basic package, which was enough to entertain late at night and in mornings.

The café downstairs for breakfast had decent food, I'd recommend the Nasi Goreng. The coffee wasn't the best but it was better than most places in the Kuta area.

There is absolutely no hassle from the locals, at least during our stay. The only hassle we received in the area was from taxi drivers. There is a supermarket on the lobby floor next door, with very cheap groceries which is very convenient if you are on a budget.

Within 200 metres you had 2 convenience stores and there is a mcdonalds nearby (about 500 metres).

20 minute trip to Kuta with traffic.
20 minute walk to Jimbaran Bay beach, where there are loads of beachfront cafes of which you can sit on the beach. Reasonable prices!

If I ever visit Bali again, I will definitely come back to this hotel.

8/10

Excellent

18 Jan 2015

leanne

should have dark curtains so you can sleep better

Partner

4/10

Poor

08 Dec 2014

Verified traveler

Disappointing

Disappointing stay. When I arrived the sheets on my bed were filthy. They were changed fairly quickly once I let housekeeping know. The drains in my bathroom really stank every time I ran any water. The hot water takes around 10 minutes to warm up. The pool did not look clean & I saw a rat jump in the water and swim to the other side before getting out.
It is a good 20 minute walk into Jimbaran but there are several nice local places to eat along the way which are a fraction of the price of restaurants in Jimbaran itself.
I would only recommend this hotel if you are looking for somewhere to stay that is close to the airport.

4/10

Poor

03 Dec 2014

Verified traveler

Disappointing stay

When I arrived the sheets on my bed were filthy with stains all over them. They were changed quite quickly when I spoke to reception. I think they only change the bottom sheet and don't bother with the duvet cover.
The swimming pool looked lovely but really wasn't very clean. I watched a rat jump in and swim to the opposite side of the pool and then get out.
It's a good 20 minute walk into Jimbaran to the beach & shops etc. There is very little near the hotel. It is fairly close to the airport though which is why I chose to stay here. I wouldn't recommend this hotel as a base for visiting the area. It's too far away from everything.

4/10

Poor

28 Aug 2014

Clara

good for budget traveller

We stayed 2 nights. Bed was comfy and room was o.k. Bathroom wasn't clean and had a awful smell. A bit like a public toilet. [bad one] Also there was a panel missing in the bathroom ceiling. All the channels on the tv had bad reception. Breakfast was awful and I couldn't eat it. Staff were helpful and pleasant. You get what you pay for I guess!

8/10

Excellent

13 Aug 2014

Simon

Value: Fair price, Budget room budget price; Service: Professional, Very polite; Cleanliness: Poor, Bathroom smelled BAD;

10/10

Exceptional

06 Aug 2014

Adrian

Fantastic Service

Welcome by friendly staff. had a great time with my Fiance. Only bad thing was the food was served cold even tho we were in the restaurant. on many occasions asked if they could make Hotter \"panas\" ended up getting food from kuta.

4/10

Poor

03 Aug 2014

Wanda

Dark hotel on noisy road.

We stayed only one night...luckily that was all we had booked. We took breakfast at 8am by which time there was very little left. It was very disorganised. Some of the staff were barely polite. The road and the AC were noisy which made for a bad nights' sleep.

8/10

Excellent

03 Jul 2014

Robbie

Good

Our stay at the nirmala hotel was very enjoying n relaxing, the only two things I found wrong was the hot water system was not working well n the meals was not the best, but they are just little things that can be fixed. My partner n I would stay at the Nirmala when we holiday in Bali again this year. Your staff are all very friendly n helpful they made us feel welcome.

8/10

Excellent

03 Jun 2014

Paul

Good for what you pay

Not a 5 star hotel to stay the hole day, but excellent for the price! Can recommend, especially as clean.