Name: Platinum Hotel Jimbaran Beach Bali
Address: Jl. Pantai Kedonganan, 91-93 7, Badung, 80361, ID

6/10

Pleasant

10 Jul 2026

laval

Need more variety for breakfast - pastry is OK
Staffs were absolutely fantastic
Got into an argument on my first contact with the reception. The room allocated to me was not what I was told about. From their viewpoint it was Expedia's fault and from Expedia it was my fault (I still don't know why and I ended up paying more than $500. I was just not in the mood to discuss after a 22 hour flight. That's too bad.

Partner

10/10

Exceptional

09 Jul 2026

Meridith

Great stay on the beach next to many restaurants.

Partner

8/10

Excellent

27 Jun 2026

Chris

Everything was awesome, everything!

8/10

Excellent

06 Jun 2026

Eloise

The staff were amazing from the moment I arrived. They were always so friendly and helpful, and they remember details about conversations they have with everyone.

My room was lovely, spacious, calm and clean. I was on the 8th floor overlooking the sea which was incredible, the only problem was it was extremely loud in the evenings. There were events in the bar above each night which were so loud, even through my earplugs. Although it was quite annoying for an hour or so it didn't ruin my trip at all and I hope I'll be able to return to this hotel again one day.

The breakfast was varied and delicious, I tried so many new things that I would never usually have for breakfast. The food throughout my stay was perfect and the cocktails were amazing too, especially at happy hour!

I also had a 90 minute treatment at the spa which was lovely, I highly recommend.

Overall I loved my stay and I didn't ever want to leave!

Self

10/10

Exceptional

05 Jun 2026

Peter

Excellent hotel. Very helpful staff. Very comfortable room serviced every day. Good restaurants with a varied menu. Excellent breakfast. Beautiful quiet beach owned by the hotel. Quiet location way from the hustle and bustle of other parts of Bali. Only 15 minutes in the taxi from the airport.

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Charlene

Very clean and comfortable rooms

Partner

10/10

Exceptional

17 May 2026

Yvette

The staff are phenomenal- they go above and beyond to help their guests and are genuinely caring. Rooms are spacious and clean and very modern. Highly recommend this hotel.

Partner

8/10

Excellent

16 May 2026

Jennifer

Breakfast buffet was fantastic. Great views and pool. Very friendly, helpful staff, especially Dita. Room was fairly clean. Street noise was acceptable, but stay in higher rooms. Spa was okay.

Partner

10/10

Exceptional

05 May 2026

Paul

Great staff and the breakfast is top top quality would definitely stay again

Partner

8/10

Excellent

04 May 2026

Hanadi

Check in wasnt great. We had to wait 3hours for our room to be ready .
Once we were in the room we were happy with the spacious bathroom as well as the main room. Clean

8/10

Excellent

03 May 2026

Abby

Clean room, a bit noisy at night, good breakfast

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Steven

The breakfast was amazing with every genre of food imaginable. The rooms were excellent with perfect sitting tubs along with showers and very comfortable beds. There are tons of restaurants within easy walking distance on the beach. The only downside is that swimming at the beach is prohibited.

10/10

Exceptional

11 Apr 2026

Trevor

We loved our stay in this relatively new hotel. The view over the beach was amazing, the room itself, massive and very nice, huge king bed, bathroom was big also. Best of all, the staff were amazing. Ulan and the breakfast crew as well as the girl that welcomed us on our first day were lovely and friendly, remembered our names and what we were doing each day etc. highly recommend this hotel.

Partner

10/10

Exceptional

08 Apr 2026

Steven

Super friendly and helpful staff and a first rate property very close to the beach and numerous restaurants. Excellent breakfast with made to order eggs, pastries, juices, fruits and local delicacies.

10/10

Exceptional

26 Mar 2026

Tracy

All staff were extremely polite and helpful. Would definitely recommend. Breakfast buffet is outstanding.

Family

10/10

Exceptional

24 Mar 2026

James

Clean room, friendly staff, nice food, beautiful views

Partner

10/10

Exceptional

24 Mar 2026

David

The staff were super nice. The breakfast had a huge selection and the food quality was excellent. I had a seafood buffet dinner at the Infinity sky deck while watching a sunset. The sunset was so beautiful that It became one of the highlights of my trip to Bali.

Self

10/10

Exceptional

16 Mar 2026

Suzanne

Fantastic hotel. Staff were so pleasant and helpful. Swimming pools were amazing and the spa was out of this world.

10/10

Exceptional

27 Feb 2026

Pooja

We had a truly wonderful stay at Platinum Hotel Jimbaran Beach Bali and could not have chosen a better place to begin our Bali trip.

From the moment we arrived, the staff were warm, attentive, and genuinely kind. Their hospitality set the tone for our entire holiday. We stayed in an ocean view room and were delighted with the beautiful outlook and comfortable, well-appointed space.

The breakfast buffet was excellent, with a wide variety of delicious options each morning. The hotel restaurant staff were lovely and always welcoming.

The location in Jimbaran was perfect — calm, scenic, and ideal for easing into holiday mode. We appreciated how caring and attentive the hotel team were throughout our stay.

Partner

10/10

Exceptional

31 Jan 2026

Beverley

Beautiful room! Very courteous and helpful staff.

Leisure Family

10/10

Exceptional

22 Jan 2026

Mazahir

Booked in for one night but liked it so much we extended our stay to 5 nights.
Clean, spacious rooms, outstanding staff service, super gym and tasty breakfasts. Excellent value for money.

Leisure Partner

8/10

Excellent

15 Jan 2026

Allen

Helpful staff. As we had an early morning flight we did not get to enjoy the great breakfast spread the hotel offers. However, the hotel offers a togo breakfast which was greatly appreciated.

Overall a good transit hotel near the airport and Jimbaran beach.

10/10

Exceptional

14 Jan 2026

Daniel

The views over the ocean were exceptional!

Leisure Partner

10/10

Exceptional

12 Jan 2026

Joanna

Great hotel. Super friendly and helpful staff.
Breakfast was well stocked for all breakfast needs. Nothing is too much.
Lunch and evening meal available
The rooftop bar was a nice touch.
The swimming pool overlooking the front of hotel was lovely.
Could do a little more for less plastic consumption after seeing the beach.
No

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Allen

Overall a good hotel for transiting. Right the beach (which gets lots of flotsam) and many seafood restaurants. Easy walk to the seafood market which one must visit.

Hotel arranged shuttles for us.

6/10

Pleasant

10 Jan 2026

Kim

The room was constantly wet! /condensation , making the floor very slippy and unable to see in the mirror. We did mention it to the staff and they just said sorry.

Partner

8/10

Excellent

02 Jan 2026

Alfred

Rooftop bar and food was great - beautiful view. The only thing of concern was only 4 bottles of water per day. Staff was very attentive

6/10

Pleasant

31 Dec 2025

Sharifah

Check in staff were courteous but housekeeping didn’t remove the rubbish placed outside the room only after the second call and many hours later. Location was great as it is facing the beach and a long stretch on restaurants. As it was monsoon, the beach was filthy with mountains of rubbish, make it very unpleasant. It has potential to be better to take the advantage of the location of the hotel.

Friends_and_family Family

6/10

Pleasant

31 Dec 2025

Michelle

The room itself was comfortable and well presented. However, the location is very misleading and not actually in the main Jimbaran area. There is nothing nearby apart from very poor-quality restaurants, and the surrounding vacant buildings attract dogs that bark throughout the night, making it difficult to sleep.

While the staff were friendly, only a small number spoke English and staffing levels were limited. The air conditioning was ineffective in both the room and common areas, and despite having a control panel, the temperature could not be adjusted. The pool is also very shallow, at approximately one metre deep.

Additionally, there is an extra fee required when using Grab to enter the street where the hotel is located, which was not mentioned anywhere prior to arrival.

Leisure Family

10/10

Exceptional

28 Dec 2025

Yuefeng

very good

Business_and_leisure Friends

8/10

Excellent

23 Dec 2025

Lira

Nice hotel with spacious room overlooking busy street and the ocean on the background. One has to cross the busy street to get to beach, which unfortunately was very dirty and polluted, with lots of locals going about their daily activities. So we never felt like swimming in those waters. However what this hotel doesn't have in a form of a clean beach, it makes up by having beautiful rooftop bar/restaurant with life music and excellent, reasonably priced dinner buffet my husband and I enjoyed very much!

Leisure Partner

8/10

Excellent

16 Dec 2025

Ben

Room was clean and confortable. Location pretty good. Great breakfast, and two pools. Sunset bar was very quiet.

Self

8/10

Excellent

07 Dec 2025

Bhupendra

Yes

Partner

10/10

Exceptional

02 Dec 2025

Esther

nice and close to the airport and also great seafood restaurants on the beach.

Leisure

10/10

Exceptional

12 Nov 2025

Richard

Breakfast was beautiful with a lovely assortment of options

Leisure Family

8/10

Excellent

01 Nov 2025

NAOFUMI

スタッフは親切でとても良い。朝ごはんも美味しい。部屋の壁が薄いせいか、隣の声がよく聞こえるのと、外の音がうるさかったのが残念。建物自体は綺麗。

6/10

Pleasant

01 Nov 2025

Helen

High quality hotel. Staff are excellent. Well trained. However, this hotel is NOT on the waterfront. You have to walk across the road to get to the beach. There is very little to do at Jimbaran. A long way from anything. We checked out 2 days early be cause of the location. The pools are only waist height.
You can’t just walk down the street for coffee or shopping. Need to get a taxi for anything.
One suggestion could be a daily shuttle into Kuta or Legian for shopping. Breakfast has a great selection , something for everyone. It would be nice to be seated for breakfast. We were left struggling to find a table.

10/10

Exceptional

30 Oct 2025

Yenime

Clean, amenities like massage, very nice staff and great restaurant. Close to a lot of places

Self

10/10

Exceptional

26 Oct 2025

Azad

Excellent property that was better than expected. It is in a busy beachfront area with lots of seafood restaurants. Beach in the area is not very clean and not too good for swimming.

10/10

Exceptional

24 Oct 2025

patric

A welcome treat after our flight to Lombok was turned back due to weather after a 30 hour travel day. The breakfast was exceptional and the so was the coffee. Great location!!

Business

6/10

Pleasant

23 Oct 2025

Dimple

Needs to live up to its 5 stars

Aesthetically, it looks good. Views of the ocean were lovely.

I paid for an expensive ocean front room and the toilet didn’t flush. Not ideal after travelling for hours. I wish I’d read the reviews properly as the toilet seems to be a regular problem for guests. Someone came to fix it but just told me to hold the button down, which I’d been doing. It would take 5+ times to flush a toilet, especially in a 5* hotel.

When I moved to a different room, it had a faint sewage smell. The air conditioning wasn’t working either, it was like a sauna.
The lights and sockets didn’t work in the bedroom, only the bathroom. I was only in the room for a short time because of a late check out but it’s still very basic to have lights working.

The in dining menu was disappointing, and limited. For a large hotel I would expect a much more extensive menu and more vegetarian options too. They had more drinks than food.

Lots of construction and outside noise which wasn’t pre-warned about.

Self

6/10

Pleasant

21 Oct 2025

ASONG

The rooms are outdated. The toilets get easily blocked, and so many repairs are going on in the building, making so much noise. the breakfast6 was good

10/10

Exceptional

21 Oct 2025

Karen

Fabulous location across from the beach. Breakfast was amazing! Highly recommend

Leisure Friends

8/10

Excellent

13 Oct 2025

Jaya

Great hotel.

Leisure Family

10/10

Exceptional

12 Oct 2025

Ernestine

Highly recommend Platinum if you're staying in Jimbaran...great service

Leisure Family

10/10

Exceptional

09 Oct 2025

hannah

Staff are kind, room is very nice

Leisure Partner

10/10

Exceptional

06 Oct 2025

Shaun

Stayed for four nights in September 2025. This accommodation was amazing with great location - straight opposite the beach. Staff, facilities and food were equally excellent! No hesitation in recommending that other travellers stay here!

Leisure Partner

10/10

Exceptional

05 Oct 2025

Carlos

Breakfast not to die for. I would pass it. Good location of you want to stay around Jimbaran.

Leisure Partner

6/10

Pleasant

04 Oct 2025

Mathieu

Staff was nice

There was a water leak in our room I told the cleaning person and nothing was done about it.

We had water on the bathroom floor the 3 days we where there.

When I checked out the lady at the counter said she was sorry but didn’t offer anything else.

The beach is nice with lounge chair.

We were quite disappointed since the hotel didn’t take any action regarding the room problem.

Overall okay, but would probably not go again.

Partner

8/10

Excellent

01 Oct 2025

Howard

I'd probably stay here again for the price

Pros:
- Breakfast buffet has plenty of options
- Location is good for the beach and shopping
- Easy to call a GRAB
- Friendly staff
- Great shower pressure and hot water

Cons:
- Extremely SLOW service
- Restaurant also incredibly slow, wasn't even busy... maybe it's a cultural thing... but it shouldn't take an hour to get a cheeseburger and fries.
- Hallways are HOT af... Rooms have a stale air smell that wouldn't go away.

Friends_and_family Friends

10/10

Exceptional

26 Sep 2025

Muntasir

Loved this hotel! As soon as I entered, I knew I made the right choice.

10/10

Exceptional

24 Sep 2025

Sarah

Breakfast was to die for! Lovely staff.

Leisure Friends

6/10

Pleasant

14 Sep 2025

Yasmeen S.

Average quality of services with very poor housekeeping services. Rooms were unclean and dusty.

8/10

Excellent

13 Sep 2025

Vicki Le

The buffet was delicious. They had a large variety of food. The staff were friendly and helpful. I liked the gym and the closeness of the beach. The only issue was the moldy smell.

Leisure Family

10/10

Exceptional

12 Sep 2025

SIMRANJEET

Everything was perfect 👌

Leisure Friends

8/10

Excellent

04 Sep 2025

aLi

All is good about this hotel, including fantastic sunset view from the rooftop restaurant . The only negative is that other than seafood restaurants across the road, there’s no other goto place in the evenings by walk. Overall good and closer to the airport.

Business Self

10/10

Exceptional

29 Aug 2025

Erik

Very clean every where in the hotel property, good WiFi , good breakfast, lots of seafood restaurants just across the street , definitely will stay at Platinum hotel Jembaran again next time when I am in Bali.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Stuart

Platinum Kedonganan Review

Service was amazing, staff are awesome. All of them. . Hotel very clean.
1 min walk to beach.
Only downside was the breakfast catered heavily for Asians, plenty of ric, fried rice, and other Asian food and not for Westerners. No bacon. No fried tomato. No real sausages only mini hotdog style.
So breakfast was a big disappointment. I will definitely review when booking in the future.

Friends_and_family Friends

10/10

Exceptional

07 Aug 2025

Ty

Hotel was great!

10/10

Exceptional

04 Aug 2025

Jin

Great place and nice rooftop bar to watch sunset

Leisure Partner

10/10

Exceptional

31 Jul 2025

Kalawati

Staff team here are amazing, they all go that extra mile for you and have a smile. Very special mention for Angi every morning at breakfast she would check if any special requests required. Customer service is top notch, the reception area and the cleaners were superb. We ordered room service many time the bbq and breakfast just phenomenal.
Thanks so Hotel Platinum your team are brilliant we will tell our friends and family

Leisure Partner

8/10

Excellent

26 Jul 2025

Deborah and Steven

Ocean View room lovely. Clean. Friendly helpful staff.
Breakfast was a disappointment as was BBQ. Though Pizzas were amazing in cafe/bar area.
Felt the pool areas were too small.
Good stay if only staying 2 nights.

Leisure Partner

10/10

Exceptional

26 Jul 2025

Suzanne

Very glad we stayed at the Hotel Platinum!

We had a lovely welcome to the hotel. The room was gorgeous, clean. The view out the front was the ocean!! But when we opened the side curtain, we saw an area that might have been a dump… so we closed that curtain. Had buffet dinner at sunset on the rooftop deck that was perfect. Had free welcome drinks. The next morning we ate breakfast near the lobby. Both buffets had wonderful selections and the servers could not have been more polite. I would return to the Hotel Platinum again!

Partner

6/10

Pleasant

18 Jul 2025

Mathilde

We went to this property for our last night so we could be close to the airport due to an early flight. We chose the hotel because of its proximity to the beach.
The check in was smooth and staff was nice. We ate at the restaurant - the food was not great and probably the worse meal we had whilst in Bali. The hotel has 2 pools as well as an access to the beach. All the loungers were being used at both pools - there isn't many, approx 10 per pool. We then went to the beach were we found once again that no lounger were available - again probably only 10 loungers out on the beach. We were told by staff that they would get us some loungers, awaited 15mins but couldn't see anything being organised. We finally got 2 loungers. Throughout the afternoon, multiple group/families looked for loungers but none were available. There was was only one staff from the hotel on the beach that day and quite difficult to find at times. The room was nice and bed comfortable. There is not a lot of good restaurant around the hotel so you will have to get a grab to places. Considering the size of the hotel the facilities are just not up to speed. Overall we would not stay in this hotel again.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Li

Good breakfast, close to beach with tons of local seafood restaurants. Good hotel with good service. There is no shopping center close by.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Jim

The staff was extremely friendly and helpful. The hotel was nice and clean. Not too much stuff around the hotel other than a bunch of seafood restaurants that all served similar things

Leisure Partner

10/10

Exceptional

14 Jul 2025

Yusuf

I

10/10

Exceptional

05 Jul 2025

RAFFAELE

Fantastic sea view.

10/10

Exceptional

03 Jul 2025

RAFFAELE

Lovely ocean view room, beautiful

10/10

Exceptional

30 Jun 2025

Kelwyn

Great location across the street from the beach and several beachfront restaurants. Not too much souvenir shopping is available nearby. The hotel staff is friendly and very helpful.

Leisure Partner

6/10

Pleasant

28 Jun 2025

Meredith

The staff were absolutely lovely, but the place was not as good as the photos made it look. It was ok. The breakfast was wonderful, the pool was quite nice, and the facilities were good. It was a shame about the rubbish on the beach

Leisure Family

10/10

Exceptional

17 Jun 2025

Peter

Very comfortable hotel. Excellent location close to beach. Short drive from airport. Very helpful staff. Facilties in the room were very good. Breakast and other food/drink provision excellent.

Friends_and_family Friends

10/10

Exceptional

24 May 2025

Kevin Roy

Very nice hotel but the best part was the level of service provided by the staff

Leisure Partner

10/10

Exceptional

21 May 2025

Peter

One of the best

This was one of the best hotel stays I have experienced. From the minute we stepped in the door the service was exceptional. Every member of the team went out of their way to make our stay a great experience. The location is super, right on the beach. The food was great, especially the buffet breakfast. The room was amazing with a great view along the coast. Five stars all 'round.

Partner

10/10

Exceptional

15 May 2025

Faisal

Lovely views from the room and beach is across the road

Leisure Partner