Name: Hyatt Place ATL Duluth Johns Creek
Address: 11505 Medlock Bridge Rd, Johns Creek, 30097, US

8/10

Excellent

04 Aug 2026

Anthony

Room was fine. Bed fine but frame squeaked. Has a kitchenette area which was nice plus a sitting area. No hand lotion or other such amenities. But room was not cleaned for a two day stay and nowhere did it say room cleaning needed to be requested or that for certain stays that was excluded. So that was a HUGE demerit.

Room was good but starting to show a bit of wear.

8/10

Excellent

28 Jul 2026

Parvin

This hotels room had a modern look and I love it. Breakfast didn’t include any confectionery cake!! Also, our room didn’t clean daily.

10/10

Exceptional

27 Jul 2026

walter

Good stay, Hyatt Place Hotels never disappoints.

8/10

Excellent

27 Jul 2026

Christian

Beautiful property, very friendly and helpful staff at the front desk. But the first room we got appeared to have been lazily cleaned, there were used towels shoved in a corner, the trash cans were not emptied, the counters were dirty, and the bed was not made. It was resolved fairly quickly after mentioning it to the front desk and we got a new room that was much better.

Overall a very nice stay.

10/10

Exceptional

26 Jul 2026

Yan

great room. Will book again

6/10

Pleasant

21 Jul 2026

Abenet

The building is maintained in excellent shape. And rooms are comfortable suit.
But there
There is only shower and no nath tap
front desk are not professionally trained
Break fast is terrible

2/10

Poor

21 Jul 2026

Myung

Staff are not kind.and not helpful

6/10

Pleasant

19 Jul 2026

Stephen

The main lobby and breakfast area needs updating. The curtains and chairs were worn. I reported our outlet at the sink was not working. Did this as we left, no thank you or sorry for the inconvenience. Our room was great other than that. Very clean and comfortable.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Tiffanie

Room was spacious, clean and comfortable. Staff was very helpful.

8/10

Excellent

12 Jul 2026

Jiby

The property needs TLC. Rusted towel racks, mold in the grout in the shower and the floors were also a little dirty. The towels were old and needs to be replaced with new ones. The breakfast was standard and bland. The area was nice.

Partner

10/10

Exceptional

11 Jul 2026

Nick

.

Family_with_children

10/10

Exceptional

10 Jul 2026

Elvira

Amazing hotel super nice staff. Rooms are clean

Friends_and_family Family

4/10

Poor

08 Jul 2026

Doug

You had to be a very skinny person to get into the bathroom and close the door a very bad layout. The air conditioner was very loud all night.
Spend your money on another place.

Partner

2/10

Poor

07 Jul 2026

Kelly

The rooms were dirty. Coffee pot in room had old coffee drippings and the cups were not clean. There was mold on the shower curtain. The elevators and ice machines did not work. The smell of the carpet in the hallway was terrible. The paint was peeling off the wall. There was dust and hair in the corners of the rooms. I was booked for an entire week. After one night of sleep and getting no sleep because the A/C in the room did not cool, I checked out. I have never been so disappointed with a hotel. The front desk staff did all they could to make my stay better but this place was not ok to stay in.

Family_with_children

10/10

Exceptional

06 Jul 2026

Kimberly N

Room was great. Very spacious and clean. I like the idea I could walk the trail.

Partner

8/10

Excellent

05 Jul 2026

Edward

Had a great stay breakfast was kind of meh, no waffle mix and no bacon. Everything else about the stay was great

Self

10/10

Exceptional

04 Jul 2026

Meranda

We go back time and time again

2/10

Poor

03 Jul 2026

Tammie

They charge me $200.18 off my card after the fact that I paid Expedia

2/10

Poor

01 Jul 2026

Zak

Sucked

6/10

Pleasant

29 Jun 2026

Rachel

No good mattress and loud ac

8/10

Excellent

28 Jun 2026

Lawrence (Larry )

Staff was very helpful, clean room, typical buffet breakfast. Room layout could be better but spacious. Had to side step around the toilet or steep into the shower to close the bathroom door. Bathroom sink was directly across from the bed and if you wanted to sleep and someone needs the sink the noise from the water and the light will wake them up

Partner

8/10

Excellent

25 Jun 2026

Lori

The staff were very nice and helpful
The walking path was lovely

Partner

8/10

Excellent

24 Jun 2026

Stephanie

Decent

10/10

Exceptional

16 Jun 2026

Rusbel

Clean room, friendly staff, especially the breakfast lady. The breakfast was quite good and not overly greasy like many hotel breakfasts.

Family_with_children

8/10

Excellent

14 Jun 2026

Deborah

This Hyatt Place was a little dated but good enough. Ice machines did not work & elevator was pretty slow. Breakfast was good with scrambled eggs; sausage patties. French toast sticks & chunks of potato, coffee, cereals, bagels & toast. It was good for a last minute booking for 2 days.

Partner

6/10

Pleasant

14 Jun 2026

Marchele

The hotel had really good sized rooms which I loved. The staff was nice. Breakfast was good for the most part. They only had one working elevator, only one ice machine on the main floor which ran out of ice and when I called to inquire about checking in early the lady put me on hold for 12 minutes and then came back on and told me check in is at 3 pm and if I come early it’s $35. I travel a lot and stay in a ton of hotels and I have never had someone tell me I would have to pay to check in early. If the room is ready what is the problem?? Also, we are AMEX platinum members which gives us perks but that was never asked. Also, when we were checking in, the person before us was a Hyatt member and she made a point to tell him that check in was at 3 and he snapped back with, I called and confirmed a 12 pm check in. They were dealing with issues from another customer which prompted them to call the cops, so I understand her frustration, however, her attitude towards the rest of us was unnecessary. But the main thing was that the rooms were nice and big.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Nancy

Everything was very nice and clean. I would definitely stay again and the walking path behind was beautiful.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Prasad

Providing a Water Bottle for evn expedia based travel reservations would have been nice. Thiking about saving 50Cents. Not a good Idea.,

Self

10/10

Exceptional

09 Jun 2026

mollie

This hotel had the nicest staff and everything was so wonderful. We enjoyed our stay AND our breakfast!

10/10

Exceptional

08 Jun 2026

Janice

It was a pleasure to stay at this place.

Family

4/10

Poor

07 Jun 2026

Margaret

The advertised order food service was non existent. There were no vending machines for drinks snacks. I never found an ice machine. Coffe, water, tea was removed promptly after breakfast. There was nothing available until next morning. Breakfast itself was ok, but not as I've had at other hotels. If you wanted a soda $4.50 or water $2.50 it must be purchased from staff - at front desk. I was charged a $50 deposit when checking in. It has yet to be returned to my card.

With all this said the room was clean, comfortable. Over my 4 day stay it was serviced once.

10/10

Exceptional

07 Jun 2026

Ola

I did not have to park but everything thing else was as expected. Thank you.
The staff was very friendly, and the atmosphere was tranquil and much appreciated.
There was a small snafu when my room began to leak during a rainstorm but I was moved immediately to another room where I finished out my stay.

Self

10/10

Exceptional

02 Jun 2026

Zac

Great deal.

10/10

Exceptional

31 May 2026

YOUNGJIN

Good

6/10

Pleasant

27 May 2026

Nancy

Hotel is situated near a lake and walking trail which is very convenient. Rooms are nice and good size, only complaint is the tiny shower/toilet room combo. It's rather tight to get in and shut the door.
Breakfast isn't what we remembered from before. If you like cereal and toast, and possible some fruit. It's ok. I'd skip everything else.
Location is very good.
Rooms are clean, but maid service is every other day, so save your towels and wash cloths.

Family

4/10

Poor

26 May 2026

Mahasin

We did not receive room service for the whole 4 day stay even though we requested daily cleaning because the wet towels in the room leave a damp smell that aggravates allergies. (sink and towels not in separate bath). The breakfast was extremely minimal with light fare and no refilling when guest ran items low. Outdoor pool had dirt on bottom and a frog struggling to survive. Front desk would try to answer concerns but cleaning staff would only clean rooms if the customer checked out even though property advertising every other day cleaning and upon request. Sunday staff was never even at the front desk and instead sat to the side the whole day gossiping on the phone. Everything seemed bizarrely unprofessional.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Mirjana

Clean, well designed rooms. Great check-in staff.

Partner

10/10

Exceptional

24 May 2026

LACRETIA

The room was clean and the staff was amazing.

Family_with_children

10/10

Exceptional

19 May 2026

Michelle

Very satisfied with the accessibility for disabled users. 100%! Highly recommended!

Family

10/10

Exceptional

13 May 2026

Mark J.

Everything was very nice. Staff friendly

Partner

10/10

Exceptional

11 May 2026

Joe

Yes

8/10

Excellent

08 May 2026

Ulysses

Enjoyed the stay and great staff also

Partner

10/10

Exceptional

03 May 2026

Meredith

The hotel staff was very friendly and helpful and the room was extremely clean. The hotel common areas are being renovated, and are almost finished. Looks beautiful and the property is well maintained. Great stay.

Self

10/10

Exceptional

01 May 2026

Yaroslava

Nice quiet hotel.
We spilled water on the floor and try to wipe it out, floors were not clean, but at first look they were.
Otherwise room was clean and comfortable

Partner

10/10

Exceptional

27 Apr 2026

Meredith

The hotel

4/10

Poor

26 Apr 2026

Angela

Breakfast was awful I’ve stayed at many hotels who served way better breakfast yogurts had expiration dates from 2025… the hotel seems not to have AC or be cheap and not run it everywhere smelt like marijuana. Ice machines didn’t work, AC in bedrooms were slow hard to keep the temperature cool the maids stare and don’t even smile or say hello just make you uncomfortable staring. The beds were rough and very small. Definitely not worth the price tag of Hilton hotels first stay and will be my last.

Friends

2/10

Poor

26 Apr 2026

Brian

!

Partner

10/10

Exceptional

25 Apr 2026

Jerry

Yes

8/10

Excellent

20 Apr 2026

Susan

WE'VE STAYED AT THIS HYATT LOCATION MULTIPLE TIMES DURING OUR STAY IN GEORGIA. WE EVEN STAYED DURING THE REMODELING AT ONE POINT. THIS TIME AROUND, THE STAFF WASN'T

10/10

Exceptional

20 Apr 2026

Jimmdy

Excellent!

Self

2/10

Poor

18 Apr 2026

Krista

Soggy

Partner

8/10

Excellent

16 Apr 2026

Muhammad

pool was not open, room was 350sqft instead of originally booked 550sqft suite.

Friends_and_family Family

4/10

Poor

16 Apr 2026

Riona

I would not recommend staying here. When I got to the lobby it had a weird smell, and then the elevator would sometimes drop as we were riding in it. Eventually it was shut down for the last day of our stay. Both of the stairwells were blocked off, so you couldn’t go down them if you needed to which I believe is a safety hazard. When I walked into the room, it smelt like food coming from the fridge and the toilet was dirty. I did ask housekeeping to clean the toilet, and they were nice and came promptly. I will say that the room set up was nice and cozy, but I would not stay here again.

Partner

8/10

Excellent

15 Apr 2026

Wendy

Hotel was undergoing renovation.
Breakfast was good, and so was the staff.

Family

10/10

Exceptional

15 Apr 2026

Li

It was very pleasant to stay in this hotel. Excellent

Self

10/10

Exceptional

12 Apr 2026

WILLARD

Overall A+

Partner

4/10

Poor

11 Apr 2026

JUDY

Did not have breakfast

Self

8/10

Excellent

07 Apr 2026

David

room was properly clean / Bathroom needed some help, mold in shower unit and around soap dispenser. A/C unit very noisy

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Bertrand

I love how they upgraded the place. I haven’t been there in about a year. But the place looks completely renovated. I love what y’all are doing Hyatt. Keep it up.

Self

8/10

Excellent

04 Apr 2026

Houria

It was okay for one night.

10/10

Exceptional

03 Apr 2026

Yedah

Breakfast was fresh and the room is clean as well.

Family_with_children

6/10

Pleasant

01 Apr 2026

Nelve

Breakfast bar was unsanitary. Not all foods were in covered containers. Sausage on a platter , French Toast also in the open. The heating and air system wasn’t working properly. Tried to set thermostat but heat and air took turns blowing . It was right buy the bed. Shower area was to small.

Family

10/10

Exceptional

30 Mar 2026

MELISSA

Everything was fine.

Family_with_children

8/10

Excellent

29 Mar 2026

Rhonda

Nice breakfast buffet

6/10

Pleasant

26 Mar 2026

Chanwoo

.

8/10

Excellent

25 Mar 2026

Lauren

Lobby appeared under construction. Refrigerator did not work properly.

Family_with_children

6/10

Pleasant

23 Mar 2026

Hadiya

No real bar and shoe left there was not held for us and another staff said they didn’t have it but one staff said it was there.

Family_with_children

8/10

Excellent

21 Mar 2026

Peter

They are improving the hotel and updating the rooms. I was put in one of the newly renovated rooms. The room was very clean and I liked the new layout

Self

10/10

Exceptional

20 Mar 2026

SANG MOON

so good

Friends_and_family Family

6/10

Pleasant

12 Mar 2026

Shanshan

The hotel is going through renovations and the whole building has strong odor, especially 5th floor.

Self

4/10

Poor

09 Mar 2026

JESSICA

The pictures look way better. Was not told it was under construction or that the restaurant was closed.

Family_with_children

10/10

Exceptional

07 Mar 2026

Debra

Facility was clean and well maintained. Desk staff very friendly. My room appeared recently remodeled and was clean and spacious.

Self

8/10

Excellent

18 Feb 2026

Teresa

I was very pleased with the Room, service & Location,

Business Family

6/10

Pleasant

13 Feb 2026

ABDULLAH

I don’t like the place. I stayyed Same place at Florida that’s why I did reservation from here but not even close to Florida Hyatt Place

Business

10/10

Exceptional

12 Feb 2026

Larry

This a favorite of mine. Staff is nice. Rooms are clean . what more could you want

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Jennifer

All good. Breakfast good

Leisure Partner

10/10

Exceptional

24 Jan 2026

kenneth

The staff was great

Business Family

6/10

Pleasant

24 Jan 2026

cathy c

Room was good just noisy guess next door, the welcome staff at front are unfriendly, not helpful just down right rude make you not wanna stay now i see we ht see

Self

10/10

Exceptional

18 Jan 2026

Dawn

Moon was very nice and clean and comfortable. Staff was very kind and professional.

Partner

10/10

Exceptional

16 Jan 2026

michael

Great Location and overall nice hotel

Business Self

4/10

Poor

03 Jan 2026

Wonmin

They never cleaned our room the entire time we were there. We were there for four days and I requested a room to be cleaned, but they always came late in the evening when we are back in the room. But they never cleaned the entire daytime hours we were gone. The breakfast was not as good as other Hyatt places we’ve stayed in the staff was accommodating, but was passive in their help.

2/10

Poor

03 Jan 2026

Jada

The bathrooms are old and the tubs were rusted. I changed rooms 4 times

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

JANG

Good

8/10

Excellent

24 Dec 2025

Taehyun

Clean and organized

Friends_and_family Family

2/10

Poor

20 Dec 2025

tina

The hotel is in need of serious updating. All bar chairs at counter have holes from wear. Walking towards elevator the floor slipped. Sloppy patch work to drywall in room. Bathroom tiles had black lines of mold.

The most agregious thing was front desk staff need to be trained. We were told breakfast ended at 9:30 am on Friday. I arrived at 9:10 am and hotel was cleaning up breakfast. I am as then told breakfast ended at 9:00 am.

I was not offered anything to eat until I told the front desk person I was calling corporate and then offered food but was never given anything to eat. Instead of arguing about food we went to get me something to eat as I am a diabetic.

Save your stress level. Stay somewhere else.

Leisure Pet

8/10

Excellent

08 Dec 2025

Dave

It was OK. Nothing bad and nothing stood out good or bad.

Leisure Family

10/10

Exceptional

08 Dec 2025

Laura

All good

Business Self

10/10

Exceptional

05 Dec 2025

Jelis

Me and my children love it very clean and close to shopping center

Leisure Family_with_children

10/10

Exceptional

02 Dec 2025

Alexander

Amazing as usual.

10/10

Exceptional

01 Dec 2025

Lauren

Very nice rooms

Business

10/10

Exceptional

28 Nov 2025

Michael

Staff is incredible

8/10

Excellent

24 Nov 2025

Yenha

Room 524, the shower handle is loose. Hard to adjust for right temp. Could be dangerously for younger customers with hot water.

Leisure Family

10/10

Exceptional

21 Nov 2025

Tae Soon

Good

10/10

Exceptional

21 Nov 2025

Brenda

Large, clean room, front desk was very helpful. Breakfast had a great variety. Would stay again.

Business

2/10

Poor

21 Nov 2025

Na'quisha

This was the dirtiest and most poorly maintained hotel I have ever stayed in. My first room had hair on the pillow, hair on the toilet, urine left in the toilet and a dirty remote that clearly had not been cleaned. I tried to stay patient and give the hotel a chance to correct the situation without making a big deal about it. I asked for a different room and moved everything by myself while traveling alone.

The second room was even worse. The door lock did not work, the room had crumbs on the floor and hair in the tub and it was located directly next to a staircase which made the broken lock even more unsafe. When I stepped into the hallway I saw actual feces on the floor. I even notified the hotel staff so they could clean it quickly before another guest walked into it. The fact that it was still there when I checked the lock again showed that this property is not being cleaned or maintained at even the most basic level.

The most disappointing part was the response from management. Even after being shown clear photo evidence of the feces, the broken lock and the poor room conditions the general manager refused to approve a refund. I checked out early because I did not feel safe or comfortable staying here. The refusal to provide a refund after everything that occurred shows a complete lack of respect for guest safety, cleanliness, and basic accountability.

This hotel is unsanitary, unsafe and completely mismanaged. I strongly recommend choosing another place to stay!!!

Self

6/10

Pleasant

21 Nov 2025

Naresh

The food and hotel were good overall, but the room layout was poorly planned. The bathroom was extremely narrow and tight, barely comfortable even for one person. Although the living area was spacious, the beds were placed in a cramped corner, making it difficult to access one side of each bed.

Friends_and_family Family

8/10

Excellent

20 Nov 2025

Ronald

Roomy bedroom area. Bathroom very tight in toilet/shower area

Business_and_leisure

10/10

Exceptional

17 Nov 2025

Judy

clean and spacious room. staff was friendly. the property is not easily accessible from the main road if you are on the other side of the divider and requires a U-Turn. But it's in a safe and quiet location and easy access to shops and restaurants.

Leisure Family

4/10

Poor

16 Nov 2025

Denise

The whole place felt dirty and neglected.

Leisure Family_with_children

10/10

Exceptional

12 Nov 2025

Karen

Room was very clean and had every amenity needed for a comfortable stay. Staff was friendly and very helpful.