Holiday Inn Express and Suites Alpharetta Windward

4/10

Poor

03 May 2026

Ramene

I booked a room with a double bed and pull out sofa online. However, when i got to the hotel they had NO dbl beds avail. The front desk agent was very helpful and polite he was able to get me a different room, but still ended up with 1 K. Bed. The room itself was nice except the bathroom. There was leftover hair in the tub, the shower curtain and the shower wall.

Family

8/10

Excellent

20 Apr 2026

Mary Jo

Staff was friendly and helpful. Breakfast was as expected: egg options, yogurt, cereal. The hotel is undergoing much needed renovation. Our suite had a refrigerator and microwave but no coffee maker and no utensils. I would stay there again (great location) after the renovations are complete

Partner

10/10

Exceptional

13 Apr 2026

Shronda

Yes, the breakfast very fresh and hot.

10/10

Exceptional

12 Apr 2026

Albert

Great place to stay!

Self

4/10

Poor

12 Apr 2026

Laura

We pulled into the hotel at 11:15 pm after traveling for 12 hours. All we wanted was a good night sleep before getting on the road again for another 12 hour day of driving. We arrive and our room that was \"supposed\" to sleep six was 2 full size beds and a SINGLE sofa bed. There was no closet and a lot of holes in the wall. We asked for sheets and a blanket for the sofa bed and was told \"it would be awhile\". By 12 am we assumed no one was bringing anything. So, we pulled the top sheets off the two full beds and that is what my husband and my 15 yr old SPECIAL NEEDS son had to use to sleep together on the SINGLE sofa bed. I have four teens - they are not small people and my one son literally fell off the bed during the night. Thank GOD we were only staying here for 8 hours because the sleeping conditions were horrible. The ONLY redeeming thing about this hotel was the mediocre free breakfast. Needless to say, we will NEVER stay at this hotel or probably any of their locations again. We stayed at a Hyatt for $100 one week ago 10 minutes away and it was 10x better.

Family_with_children

10/10

Exceptional

27 Mar 2026

Elias

Amazing budget friendly hotel. Clean rooms, nice staff, good food. We'll definitely be back.

10/10

Exceptional

25 Mar 2026

JAGMOHAN

Room are very very clean

10/10

Exceptional

21 Mar 2026

Victoria

Everything was wonderful

Business Family_with_children

10/10

Exceptional

17 Mar 2026

Joseph

staff was super nice and polite. room was very clean

2/10

Poor

11 Mar 2026

Whitney

The reason we were staying is because

10/10

Exceptional

06 Mar 2026

Dale

Outstanding!

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Kelley

Lovely stay, friendly staff!

6/10

Pleasant

25 Jan 2026

Francisco

Didn’t have hot water in the shower

Leisure Family

4/10

Poor

19 Jan 2026

Amber

I gave this hotel a poor review due to the number of issues we experienced during our stay. When we first arrived, we were put into a room that was not what I had reserved. I notified the front desk, and while the staff member was polite and tried to help, it took over an hour to get us moved into the correct room. This was frustrating as we were in town for a soccer tournament and I had exhausted kids ready for bed.
Once we finally got settled and unpacked, we pulled out the sofa bed only to find there were no sheets or blankets. I had to go back down to the front desk to request them. Unfortunately, the sofa bed itself was awful and didn’t even lay flat. My son was elevated at an angle and couldn’t sleep. After a few hours of trying, we ended up all piling into one bed together.
To make matters worse, there was also a leak coming from the shower or toilet. I called the front desk again and requested another room. In total, we were moved to three different rooms within 12 hours, which is unacceptable.
Additionally, one of the elevators was not working during our stay, adding to the inconvenience.
The staff did try to be accommodating, and I appreciate their efforts. However, given everything we dealt with, I asked the manager if he would consider refunding one night of our stay due to the repeated room changes and issues. He said he would apply a discount. After checking out and calling to confirm, I discovered that only $45 was refunded, which feels completely unreasonable

Friends_and_family Family

4/10

Poor

05 Jan 2026

Emilio

The location is excellent, and the breakfast is adequate; however, the beds were dirty and uncomfortable.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Vyacheslav

Really good price with area around

4/10

Poor

07 Dec 2025

Daniel

Cracked tile in bathroom, missing bathroom vent cover, splash guard on bottom of shower possibly installed by a 5 year old.

Leisure Family_with_children

6/10

Pleasant

03 Dec 2025

Rinki

PDA

10/10

Exceptional

30 Nov 2025

Georgia

Clean room friendly staff

Friends_and_family Family

2/10

Poor

29 Nov 2025

Jeffrey

Prepaid for two night stay, couldn't use room. Had 3 adults and baby, was to supposed to have king suite with sleeper sofa. Room we were assigned had a lounge chair for 3rd adult. Hotel admitted they had rooms with sleeper available, but couldn't switch it for me because reservation system was \"down\". Poor girl on duty had no clue, claimed tech support was unavailable because it was Thanksgiving, no management on duty or available to be called, no estimate of when problem would be fixed. Promised to call me when room was reassigned. Never received a call, and couldn't get through to front desk later. Waited hours and finally booked another room with Home 2 Suites so we didn't have to sleep in car. HIE is a joke, stay at any other comparable chain. Hotel was totally unconcerned with giving us the room we paid for with a 3 month old baby in tow on Thanksgiving night. Have not had time to look into refund. I won't give up easily.

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Steven

All the staff and especially the owner were great and went out of their way to make our stay wonderful.

Leisure

10/10

Exceptional

24 Nov 2025

Marcos

Perfect room, staff courtesy excellent

Leisure Family

6/10

Pleasant

22 Nov 2025

GAJARAJ

My shower handle broke and I was moved to a different room.

Business Self

2/10

Poor

21 Nov 2025

Saktheeswaran

Room is not much cleaned and they didn’t restock the towels , breakfast pancake is not working

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

Scott

Unbelievable nice staff, great, renovated rooms with huge televisions..plenty of space in a very safe and quiet location. Can't recommend this hotel enough...

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Connie

The staff is amazing! Always asking if you need anything and always saying hello / good bye .Have a nice day etc. The room was ready on time! Very clean.

Friends_and_family Family

8/10

Excellent

10 Nov 2025

Robert

dated but clean. Breakfast wasn't bad either.

Leisure Family

6/10

Pleasant

09 Nov 2025

Valerie

I booked this trip for a family of 4 and had a queen bed and a sofa bed but nothing was there for bedding for the sofa bed. Then the phone didnt work to call housekeeping. The food for breakfast was limited.

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Balasubramani

Clean room

10/10

Exceptional

03 Nov 2025

anthony

Good value

2/10

Poor

26 Oct 2025

Rose

This has been my go to room in the area for years. I would stay here multiple times a year, but after this trip I will NEVER be back. I checked in around 11 at night, and everything seemed fine. My room didn't have a microwave, so I went down to ask about it and was told I would either have to give my food to the front desk agent or change rooms, so I changed.
The next room was missing a refrigerator, telephone, front entry lights, and a door lock. I didn't feel safe in the room so I went back to the front desk and showed the receptionist a video of the room. She told me it looked like I had been put in an out of service room, even though she was the same person who had put me in the room 5 minutes earlier. I had to switch and move all our stuff to a third room.
The third room was on the bottom floor right beside the kitchen and across from a storage room, with cars parked just outside the bedroom window. When we used the toilet, the seat slid off and looked like it was never properly attached. By this point, we were exhausted from traveling all day and went to bed.
The manager in the morning simply said sorry, gave me a marginal number of points for the hotel on IHG rewards, and told me she would talk to her manager.
The hotel has been going down, but this was a nightmare of a stay. Had it not been so late, I would have moved to a different hotel.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Alek

Great location

Business Self

2/10

Poor

21 Oct 2025

Chrissie

The people working were nice, but the overall cleanliness was terrible. Our room smelled terrible, and one of the beds was too close to the AC and freezing, while the further parts of the room were too warm. There were strange stains on most of the walls.

Leisure Family

6/10

Pleasant

20 Oct 2025

Tallulah

Overall okay stay. Room was outdated, small, things like ironing board was old and stained. For price, was okay. Not a terrible stay.

Leisure Family_with_children

6/10

Pleasant

19 Oct 2025

tiffany

Overall it was okay they neva came and gave us clean towels or emptied our trash and of course the breakfast was not okay at all the first morning we got down there for breakfast at 7 and there was nothing in there but eggs and like 3 cinnamon rolls bc she never refilled the stuff my daugther inlaw went back down at 830 and still nothing was refilled and the second day we had to keep finding someone and we ended up waiting 30 mi s for them to refill the breakfast

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Sergio Paulo

Vending area empty. Room cleaning did not happened until day 3. Front desk seemed untrained or very new

Leisure Partner

10/10

Exceptional

08 Oct 2025

Scott

Clean, safe and comfortable. Huge tv's, plenty of space, good gym onsite...highly recommend.

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Justin

The staff were very nice and very personably. I did not have a complaint. We weren’t really bothered by anybody and when we needed things, there were always people stepping to help.

Leisure Partner

6/10

Pleasant

29 Sep 2025

Amaresh

They should do better on cleanliness

Leisure Family

8/10

Excellent

26 Sep 2025

Sarah

Staff were great. Both mornings the breakfast was mostly out of everything so that was disappointing. But otherwise the beds were comfortable & shops were close

Leisure Family_with_children

10/10

Exceptional

24 Sep 2025

Scott

Renovated rooms, nice. :) Lots of amenities.

Friends_and_family Family

4/10

Poor

23 Sep 2025

Rod

The unique items were pretty much associated with being nonfunctional in the room. The alarm clock next to the bed was basically broken and stuck on 12 o’clock. The microwave did not spin the glass plate as all the internal mechanics had been removed. The room came with a Keurig maker, but no K cups provided. The room did not have any plastic bags provided to put your dirty clothes in. The toilet seat was a cheap plastic that I think was picked up at a garage sale. It did not fit the toilet and the lid would not stand up If you wanted to stand up to urinate. For breakfast one morning it was 81° in the cafeteria, Including a warm muggy feeling all throughout the lobby. No air conditioning was on. Most of the chairs in the cafeteria appeared to be covered with a vinyl that had totally rubbed off. It felt as though you were sitting on a chair that had come from the local dump. The pool looked real nice however did not have any comfortable chase lounges to relax in, all of the chairs were a typical four leg chair with hard uncomfortable seats.

Leisure Self

8/10

Excellent

19 Sep 2025

Debra

The front desk attendant was very professional and friendly. Allowed us to check in early.

Leisure Partner

8/10

Excellent

18 Sep 2025

Joseph

Not a bad place to stay

6/10

Pleasant

14 Sep 2025

Erin

Updates needed. Lights on desk did not work. All the ports for cell phone usage on lamps did not work

Leisure Family

4/10

Poor

11 Sep 2025

Cem

The hotel rooms need a major upgrade.
For $5 more the hotel next door is a much better place for stay.
Water barely coming out of bathroom sink, no drainage in the tub. Ac unit making a loud noise, furniture in the room is chipping away.

Self

10/10

Exceptional

04 Sep 2025

Wanda

Concert stay

Attending a concert in Atlanta and wanted something in between Duluth and Atlanta. Location is great!!! Nice and safe area with everything you need within minutes drive

Friends_and_family Family

2/10

Poor

26 Aug 2025

Diana

Didnt had shower curtain, no fridge, the fire alarm was in a string. I disliked this place!

Leisure Family

6/10

Pleasant

25 Aug 2025

anne

There was no room service at night, you go to the service desk.

10/10

Exceptional

25 Aug 2025

David

Good stay with the family with no problem. Place is outdated so would be good to renovate soon.

Leisure Family

4/10

Poor

15 Aug 2025

Heather

Room was dirty, had trash in it. Horrible sewage smell.

6/10

Pleasant

15 Aug 2025

Verified traveler

Good but not great. Could've been better.

This is my first time travelling by myself, so initially I was amazed of how well the room appeared to be clean. That is, until I noticed some beer cans underneath the cabinet area where the microwave was. I simply just assumed that it could've been a simple mistake by the housekeeping staff, so I just let it slide.

However, as I settled in, I gradually started noticing some issues during my stay.

On my first night, I requested some hand soap for the bathroom since there was none. Well, I tried requesting for hand soap through the in-room telephone, but there were connection issues. I ended up getting a call from the front staff on my cell phone to request hand soap. A few minutes later, a nice housekeeping lady came in to hand me the soap, and she noticed that my sofa was incorrectly placed. I did not realize it until she pointed that out and stated that whoever cleaned my room before must've forgotten to move the sofa back. She kindly adjusted it for me! But these issues signaled to be that the hotel is missing some marks in key areas.

On the second day, however, I noticed something concerning in the elevator. The elevator license was expired. The license stated that it was expired on July 2025. Since I figured that a lot of people have used the elevator, maybe the issue was mentioned to upper management? But it certainly isn't a good look to have an expired elevator license visible to the guests.

The staff was amazing however!

Self

10/10

Exceptional

10 Aug 2025

Judy

I had a terrible time tryi g to check in. I booked my reservation a month ago. Very sweet, but new employee I dont think realized that. Said i had to pay $50 deposit but they would not accept cash. Then system bumped me out or something, and i had to pay up front entire 2 night stay in advance, but again, they would not accept cash. It was so difficult. Then another manager figured it out. I didnt owe deposit, i was an Expedia reservation. Finally got checked in. The rest of the stay was excellent.

Leisure Self

8/10

Excellent

04 Aug 2025

Margaret

It was fine for our needs

Leisure

10/10

Exceptional

25 Jul 2025

Timothy

Room was clean. Nice staff

4/10

Poor

17 Jul 2025

Trippman

Review said 8.8. Not near an 8.8 for us.

We arrived and got our room pretty quickly. An additional $50 deposit for damages was added but I was told would be refunded if all good which was fine.

Once we entered the room, we were expecting a king bed(for my wife and I) then a pull out couch(for my 7 and 2 year old). The couch there was barely a love seat and didn’t open. I went to the front desk to address and she told me they didn’t have any more rooms with pull out couches and didn’t ask me if she could help any further(hotel wasn’t close to full). My 7 year old slept on there and we made a pallet on the floor for my 2 year old. The lady at the desk the next day asked me about the stay and I mentioned this and she said with a confused look “but we weren’t even fully booked”. I agreed with her.

In our bathroom, there was a dirty wash rag left. Supposedly our room was one of the renovated rooms but when you use the sink, water would leak out of the top.

The big reason we picked this hotel was for my seven-year-old to get to swim. So I took him in my two-year-old to the pool and it was not well taken care of. The water had a white flaky substance throughout the entire thing. Pretty gross overall.

I DoorDashed some food to my family. I went downstairs to the convenience area to buy my wife and I a Diet Coke. We took them upstairs and opened them and they tasted terrible with no fizz. The expiration date was August 14 of 2024. I was able to replace them but she acted as if I was trying to make it up.

Friends_and_family Family

2/10

Poor

08 Jul 2025

Donna

We arrived on the 15th in the afternoon to a lobby without air. Due to a shortage of housekeeping employees we had to wait nearly 1.5 hours. When we got to our room it didn't have a handicap shower, any lightbulbs in the lamps, a television or working air conditioning. We had to walk to the lobby to talk to management as the phone didn't work. We had to go back to the lobby and wait another 45 minutes for a new room. We got our new room that still didn't have a handicap shower or seating. The toilet in this room wasn't flushing. The phone didn't work, the bathtoom wasn't clean, and the ceiling had what lloked like black mold. Another walk to the front desk to ask for maintenance. Housekeeping came and plunged it and said I dont know. After talking to management again she said she'd work on it. She came to the room to verify and told us to pack up and wait while she found a room. We eventually were moved to a room on the first floor with a handicap shower. Aside from a bathroom that we had to clean (base of toilet seat where it screws in and underside of seat had body fluids, and the shower had hair and black dirt) this room worked for the rest of our stay. Alpharetta had several events going on which made finding another hotel impossible.our trip to Alpharetta and our 2 night stay was for a medical procedure.

Business

10/10

Exceptional

02 Jul 2025

William

Very nice property beautiful area close to shopping lots to do

Business Self

10/10

Exceptional

26 Jun 2025

Verified traveler

Amazing Staff

When we arrived, our room was not ready. The staff was so apologetic and went above and beyond to make us comfortable while we waited. We got an upgrade to a suite at no charge. The staff was just fantastic. Javier in particular was amazing!

Friends_and_family Family

6/10

Pleasant

26 Jun 2025

Kelly

The hotel and staff were nice and helpful. However the room I paid for and reserved online wasn’t what I received when I arrived and it’s been a headache.

Friends_and_family Family

10/10

Exceptional

25 Jun 2025

Shayna

Nice place and location

Check in was quick and easy. Located by a lot of different places. Beds were soft but let out sleeper couch mattress was terrible. You could feel the springs in the mattress. Housekeeping checked everyday if you needed anything. I’d stay here again.

Friends_and_family Family

6/10

Pleasant

19 Jun 2025

Sandra

Breakfast was marginal most mornings with no cinnamon rolls and only eggs after 9.

My main issue was getting a refund for unused days. I had a medical emergency and had to leave early. When making the reservation, I had to prepay for my entire stay. The hotel only refunded one day after repeated requests.

Leisure Partner

6/10

Pleasant

19 Jun 2025

Gabrial

The staff in the kitchen was remarkable? The last thst was preparing the food was so friendly and nice, always had a huge smile on her face and she made sure to tell me good morning. I appreciated thst, however, the front desk rep didn’t say a word to me she worked at night and when I would pass by no eye contact or no greeting. One thing that was inconvenient was only one of the the elevators were working..

10/10

Exceptional

08 Jun 2025

Leandro

We loved our stay here. Everything was great. Full of restaurants all around. If staying here i really recommend going to avalon as well.

Leisure Family

10/10

Exceptional

06 Jun 2025

Nola

Convenient to amphitheater (concert). Staff was BEYOND friendly and kind. Great breakfast options.

4/10

Poor

06 Jun 2025

Stephanie

Where do I begin? Horribly outdated and worn out. Not super clean. Bare minimum. Not even a bar of soap to wash your hands with. The fold out couch bed mattress was covered in crumbs and even a giant toe nail clipping. GROSS. Mold on the bathtub caulk. Random hairs everywhere. There was some sort of substance droplets on the night stand. The door latch was loose and barely functional. The sheets were clean, however. NOT worth the cost at all.

Friends_and_family Family

8/10

Excellent

02 Jun 2025

steve

Received room with no microwave and only decaf coffee.. went down stairs to get regular coffee

Partner

10/10

Exceptional

02 Jun 2025

Edinrin

5 stars
It was good

Partner

10/10

Exceptional

01 Jun 2025

Melanie

Great stay, staff was super friendly, no issues!

Leisure Family

8/10

Excellent

31 May 2025

David

Stay was good the only thing that I was charged a different amount that my email balance statement???

Business

10/10

Exceptional

31 May 2025

mehmet

I have stayed before also. I am very pleased with the hotel. I recommend it to everyone. Especially Samuel at the reception was very friendly.

8/10

Excellent

30 May 2025

Mariah

Overall good experience for our stay. When we checked in there weren’t any towels in our room but it seemed like they had a lot of guests staying. Our room was clean and spacious, breakfast was okay not as many options as we thought.

Leisure Family

10/10

Exceptional

24 May 2025

Christine

We went down for breakfast and all the breakfast was gone and they didn’t bring any more out. Otherwise, everything else was great.

Leisure Family

8/10

Excellent

18 May 2025

Matthew

Good location, decent parking.

Business_and_leisure Partner

10/10

Exceptional

14 May 2025

Jan

Everyone was friendly, the hotel was clean and sanitary. The gentleman who checked us in was so nice and polite.I love my stays at the Holiday Inn.

Leisure Family

10/10

Exceptional

11 May 2025

Danett

My room was upgraded to a queen suite because a 2 queen bed room were all booked. Staff was very nice. Breakfast was good.

Leisure Family_with_children

6/10

Pleasant

09 May 2025

Stephanie

It's pretty run down and dirty

Business_and_leisure Self

4/10

Poor

28 Apr 2025

Brent

There were several issues. The main one being the toilet seat was literally broken in half, it was unusable. We brought this to the attention of the front desk staff (complete with pictures) less than 5 minutes after checking in. We were told it would be fixed but it wasn't....We get that things break but when you bring it to someone's attention and you're told it would be fixed you expect it to be fixed. We even asked for another room because we had literally set our bags down and went to use the washroom when we noticed the issue. The Pool was absolutely filthy and unusable and we had cockroaches in our room. To top it off there was what we are pretty sure was a homeless person skulking around the property wondering the hallways. Hey, the staff was friendly enough but we would never stay at this property again. The place definitely has potential but the condition it was in when we stayed there was totally unacceptable.

Leisure Family

4/10

Poor

27 Apr 2025

Robert

Dirty room, wet carpet in front of air conditioner. Phone did not work.

Self

2/10

Poor

27 Apr 2025

Timothy N

Pool was dirty and not usable. No lounge chairs. I had specifically planned to lend the afternoon by the pool. Ran out of food at breakfast an hour before buffet was to close. All the tables in that area were nasty and obviously had not been wiped all morning.

Leisure Family

10/10

Exceptional

22 Apr 2025

Wanda

David and staff were very customer accommodating at check in and during our 2 night stay. Will be great when new mattresses are placed in double rooms during upgrades.

Leisure Family

10/10

Exceptional

14 Apr 2025

Ryan

Breakfast was amazing. Always hot and avaliable. Front desk manager David was a great relief especially after a long day of travel.

8/10

Excellent

31 Mar 2025

Elijah

Nice hotel to stay in

Leisure Family_with_children

10/10

Exceptional

20 Mar 2025

Debra

We enjoyed our stay. Everything was clean and comfortable

Leisure Partner

6/10

Pleasant

17 Mar 2025

Oliver G

I had my rental vandalize I had to cut my trip short instead of leaving on the 13th I left on the 12th there was no cameras on the building viewing the parking lot. Two other vehicles were broken into.

Business_and_leisure Self

10/10

Exceptional

16 Mar 2025

Jill

Staff was very friendly. Breakfast was good. Coffee and water available 24/7. Laundry room.

Leisure Family

10/10

Exceptional

16 Mar 2025

Shannon

This property was great for the time I spent here

Leisure Family

10/10

Exceptional

13 Mar 2025

Jose

Great place goid peoples

Business

10/10

Exceptional

09 Mar 2025

Phyllina

Keke was really nice. She was able to pull up the booking info, and made sure we were all set. Her customer service skills were awesome. Thank you Keke!

Friends_and_family Family

8/10

Excellent

08 Mar 2025

Charles

Take out old alarm clock. We don’t need it with cell phones. It woke us up 4 times in early morning.

Business

6/10

Pleasant

04 Mar 2025

Paul

The stag had great customer service but the room needed repairs. It was still really nice but the tv didn’t work, the telephone didn’t work, the tub had old damage on it and the stucco on the cieling was falling down.

Leisure Self

8/10

Excellent

17 Feb 2025

Mark

It was convenient to my meeting location. Nice breakfast bar. Great bed! One downside, is that the heavy security drapes in my room would not fully close because they're on a short track. Bright security light shining thru my 6th floor room, so I had to improvise and close the security drapes with the clips on the clothes hangers.

Business Self

10/10

Exceptional

14 Feb 2025

Rhonda

Awesome Hotel Stay

Quick check-in, staff and front desk so kind and helpful.
The room was clean, bed comfortable and I enjoyed the breakfast. The hotel is located in a safe environment and plenty of good restaurants around. I will be staying here again when I am in town. Thanks Holiday Inn team !!!!

Business

10/10

Exceptional

14 Feb 2025

Ellyn

i love it

2/10

Poor

28 Jan 2025

Lori

Ticked off- worse check in of my life

I waited two hours in the parking lot / lobby to get into my room because “my third party reservation” was hung up and not accessible”. This means anyone not using hotels.com walked in and got their room. Totally ticked off at hotel- but since I called hotels .com and waited on phone for 15 min, not happy there either.

Self

2/10

Poor

19 Jan 2025

Verified traveler

Would not stay here again

After an 8 hour drive, I walk into my assigned room only to find it was a mess, beds were not made, blankets thrown on the couch, fridge and microwave left open and the sink faucet was not attached to counter (I have video)
Went back to front counter where initially the employee was giving me attitude about being upset about the room not being ready but later apologized.
Was given a 2nd room and everything seemed fine until I pulled out the sofa couch, there was a pile of cereal under the couch, then I noticed someone had used the microwave and their food had exploded and it was not cleaned up.
Also when trying to use the hotel hair dryer it kept popping the GFI so when I was getting ready for an event I was unable to dry my hair. Needless to say I was unbelievably upset at this point. I Complained again to the front desk and the owner of the building and I was given a email address to the GM, which I did email; let’s see if I hear anything back….just felt like the hotel was filthy and everyone was passing the buck

Friends_and_family Family

10/10

Exceptional

13 Jan 2025

Joshua

Had a great time
Me and my family feel in love with the woman cooking the food. She was so sweet.

Leisure Family_with_children

10/10

Exceptional

13 Jan 2025

Connie

The staff is always super friendly! My hair dryer stopped working and i called the desk and immediately had a replacement. It is very convenient to dining places. It is quiet and always clean

Leisure Self

10/10

Exceptional

12 Jan 2025

Mary

We spent the night here so that we would be near the hospital where my daughter was having surgery. We had a restful night.

Leisure Family

2/10

Poor

06 Jan 2025

Saba

i would say they did a very good job on taking room pictures the room was very old , dirty , stain on linens , carpet was old and dirty bathroom was old like 70’s and not clean , lobby and elevator has coffee stains on the floor , i would never ever recommend this place to anyone please don’t go with there good reviews it’s not real .👎

Leisure Family_with_children