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Holiday Inn Express and Suites Alpharetta Windward

Atlanta - GA · United States

12505 Innovation WayView location

8.6/10Excellent1,001 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.4/108.4
Location9.4/109.4
Neighborhood9.4/109.4
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express and Suites Alpharetta Windward

The Holiday Inn Express &Suites Alpharetta – Windward Parkway will satisfy the ever-evolving needs of today's business and leisure travelers. Our spacious guest rooms and suites are perfect for every guest. Our location is excellent for shopping, dining, and sightseeing.

We also offer one meeting room for small meetings or family gatherings. Our space can hold up to 40 guests, depending on setup (catering services available). Our seasonal outdoor pool is a great place to enjoy the beautiful Atlanta weather.

If you need to access a computer or print a document, our 24-hour Business Center is available for your out-of-office needs.

We are perfectly situated in the Alpharetta Business Corridor, which includes: Fiserv, Andritz, Hewlett Packard, UPS, IBM, General Motors Training, Siemens, McKesson, ADP, and many more, and we are minutes away from Avalon.

Read more about this hotelShow less

Our front desk staff is available 24 hours and can assist you with all of your travel needs.

Leisure guests will find the Holiday Inn Express &Suites Alpharetta – Windward Parkway near popular Alpharetta attractions: Amerisbank Stadium, Topgolf, shopping at Northpoint Mall and Avalon. Pets are welcome. Less than 10 minutes away are Jekyll Brewing and Currahee Brewing Company.

From a Fitness Center to free Wi-Fi access in every room, we will take good care of you at the Holiday Inn Express &Suites Alpharetta.

Located in Alpharetta, Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG is in the business district, a 3-minute drive from Avalon and 5 minutes from Wills Park.

This hotel is 4.5 mi (7.3 km) from North Point Mall and 8.4 mi (13.5 km) from Emory Johns Creek Hospital. Make yourself at home in one of the 124 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding.

Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Alpharetta?

This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Car recommended Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May 28 to September 05.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Avalon 2.4 km / 1.5 mi
Regal Avalon 2.6 km / 1.6 mi
North Park Tennis Center 2.8 km / 1.8 mi
Northside/Alpharetta Medical Campus 3.1 km / 1.9 mi
Alpharetta Arts Center 3.2 km / 2 mi
Wills Park 3.5 km / 2.2 mi
The Center for Advanced Medicine 3.6 km / 2.2 mi
Alpharetta City Pool 4.1 km / 2.6 mi
Golf Club of Georgia 5.8 km / 3.6 mi
Big Creek Greenway 6.3 km / 3.9 mi
Champions Club of Atlanta 7 km / 4.3 mi
North Point Mall 7.3 km / 4.5 mi
Ameris Bank Amphitheatre 7.3 km / 4.5 mi
WellStar North Fulton Hospital 7.6 km / 4.7 mi
TopGolf Alpharetta 8 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 124
  • Number of floors (main building): 6
  • Double rooms: 55
  • Suites: 20
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 24 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 26 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable6 photos

    Holiday Inn Express and Suites Alpharetta Windward

    DOUBLE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express and Suites Alpharetta Windward

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 26 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable5 photos

    Holiday Inn Express and Suites Alpharetta Windward

    Room TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 26 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable9 photos

    Holiday Inn Express and Suites Alpharetta Windward

    DOUBLE Accessible

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable7 photos

    Holiday Inn Express and Suites Alpharetta Windward

    SUITE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 28 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Express and Suites Alpharetta Windward

    SUITE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 26 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Holiday Inn Express and Suites Alpharetta Windward

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDSROO.2D-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    Room TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 26 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable8 photos

    Holiday Inn Express and Suites Alpharetta Windward

    DOUBLE Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double beds • 26 m²DBL.H6-2D
    DOUBLE Accessible Two Double bedsPhoto unavailable6 photos

    Holiday Inn Express and Suites Alpharetta Windward

    DOUBLE Accessible Two Double beds

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 26 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable4 photos

    Holiday Inn Express and Suites Alpharetta Windward

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Alpharetta Windward

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express and Suites Alpharetta Windward

8.6
Excellent
1,001 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
9.4 /10
Neighborhood
9.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
06 Jul 2026
Julianne
Room was clean. Breakfast area was easily usable. Pool area was nice, but walls did need a little scrubbing. Didn’t stop us from having fun. Staff was pleasant and helpful.
Family_with_children
10/10
Exceptional
02 Jul 2026
James
Ice machine never worked on the first floor. Found one on the fourth floor working all week. Did not replace my plastic glasses. Had to go to the breakfast area to get one as directed by the check in counter
10/10
Exceptional
30 Jun 2026
Aryery
It was a good experience clean room not alot of people and no loud perfect surroundings great customer service,
Family_with_children
10/10
Exceptional
24 Jun 2026
Amanda
Was a peaceful stay, gym was just enough and breakfast was good
Partner
10/10
Exceptional
21 Jun 2026
Brian
From the start, the staff was very friendly and helpful. The room was clean and spacious. The bathroom was a bit small, but overall we were pleasantly surprised by the size of the room and the amenities available. The location was also conveniently located near many shopping and dining options. The complimentary breakfast, which started at 7am, offered many options which everyone enjoyed!
Family_with_children
10/10
Exceptional
15 Jun 2026
Jennifer
Great facility with excellent breakfast!
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
william
Clean and quiet.
8/10
Excellent
30 May 2026
Mahammad Latheef
We had a wonderful time at this hotel. The staff was helpful throughout our stay. Our room was spotless, very comfortable, and offered a beautiful view. Thanks.!
Family_with_children
8/10
Excellent
20 May 2026
Wendy
Staff was friendly. Room was clean. Bed comfortable. Breakfast was adequate for our needs.
They are doing construction in the building but they did not bother our stay.
The pool wasn’t open yet. Not sure if it was not the season yet or they are doing construction on that as well.
4/10
Poor
17 May 2026
leonard
Very dated, no notice that the pool is green and closed, not very welcoming.
Family_with_children
4/10
Poor
16 May 2026
heather
Really disappointed there were no coffee making facilities at all despite it being advertised as duch. Air con was really loud, had to seitch it off at night making the room stuffy. Breakfast was awful, no hot water for tea , no hot food left, i literally had bread and water for break. Not really what i paid for.
Partner
6/10
Pleasant
16 May 2026
Melissa
Was told there would be a pool kids were all excited then the pool was not even open yet
Family_with_children
8/10
Excellent
15 May 2026
Karin
Clean rooms, staff friendly, breakfast was ok, no coffee pots in the rooms
Family_with_children
4/10
Poor
03 May 2026
Ramene
I booked a room with a double bed and pull out sofa online. However, when i got to the hotel they had NO dbl beds avail. The front desk agent was very helpful and polite he was able to get me a different room, but still ended up with 1 K. Bed. The room itself was nice except the bathroom. There was leftover hair in the tub, the shower curtain and the shower wall.
Family
8/10
Excellent
20 Apr 2026
Mary Jo
Staff was friendly and helpful. Breakfast was as expected: egg options, yogurt, cereal. The hotel is undergoing much needed renovation. Our suite had a refrigerator and microwave but no coffee maker and no utensils. I would stay there again (great location) after the renovations are complete
Partner
10/10
Exceptional
13 Apr 2026
Shronda
Yes, the breakfast very fresh and hot.
10/10
Exceptional
12 Apr 2026
Albert
Great place to stay!
Self
4/10
Poor
12 Apr 2026
Laura
We pulled into the hotel at 11:15 pm after traveling for 12 hours. All we wanted was a good night sleep before getting on the road again for another 12 hour day of driving. We arrive and our room that was \"supposed\" to sleep six was 2 full size beds and a SINGLE sofa bed. There was no closet and a lot of holes in the wall. We asked for sheets and a blanket for the sofa bed and was told \"it would be awhile\". By 12 am we assumed no one was bringing anything. So, we pulled the top sheets off the two full beds and that is what my husband and my 15 yr old SPECIAL NEEDS son had to use to sleep together on the SINGLE sofa bed. I have four teens - they are not small people and my one son literally fell off the bed during the night. Thank GOD we were only staying here for 8 hours because the sleeping conditions were horrible. The ONLY redeeming thing about this hotel was the mediocre free breakfast. Needless to say, we will NEVER stay at this hotel or probably any of their locations again. We stayed at a Hyatt for $100 one week ago 10 minutes away and it was 10x better.
Family_with_children
10/10
Exceptional
27 Mar 2026
Elias
Amazing budget friendly hotel. Clean rooms, nice staff, good food. We'll definitely be back.
10/10
Exceptional
25 Mar 2026
JAGMOHAN
Room are very very clean
10/10
Exceptional
21 Mar 2026
Victoria
Everything was wonderful
Business Family_with_children
10/10
Exceptional
17 Mar 2026
Joseph
staff was super nice and polite. room was very clean
2/10
Poor
11 Mar 2026
Whitney
The reason we were staying is because
10/10
Exceptional
06 Mar 2026
Dale
Outstanding!
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
Kelley
Lovely stay, friendly staff!
6/10
Pleasant
25 Jan 2026
Francisco
Didn’t have hot water in the shower
Leisure Family
4/10
Poor
19 Jan 2026
Amber
I gave this hotel a poor review due to the number of issues we experienced during our stay. When we first arrived, we were put into a room that was not what I had reserved. I notified the front desk, and while the staff member was polite and tried to help, it took over an hour to get us moved into the correct room. This was frustrating as we were in town for a soccer tournament and I had exhausted kids ready for bed.
Once we finally got settled and unpacked, we pulled out the sofa bed only to find there were no sheets or blankets. I had to go back down to the front desk to request them. Unfortunately, the sofa bed itself was awful and didn’t even lay flat. My son was elevated at an angle and couldn’t sleep. After a few hours of trying, we ended up all piling into one bed together.
To make matters worse, there was also a leak coming from the shower or toilet. I called the front desk again and requested another room. In total, we were moved to three different rooms within 12 hours, which is unacceptable.
Additionally, one of the elevators was not working during our stay, adding to the inconvenience.
The staff did try to be accommodating, and I appreciate their efforts. However, given everything we dealt with, I asked the manager if he would consider refunding one night of our stay due to the repeated room changes and issues. He said he would apply a discount. After checking out and calling to confirm, I discovered that only $45 was refunded, which feels completely unreasonable
Friends_and_family Family
4/10
Poor
05 Jan 2026
Emilio
The location is excellent, and the breakfast is adequate; however, the beds were dirty and uncomfortable.
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Vyacheslav
Really good price with area around
4/10
Poor
07 Dec 2025
Daniel
Cracked tile in bathroom, missing bathroom vent cover, splash guard on bottom of shower possibly installed by a 5 year old.
Leisure Family_with_children
6/10
Pleasant
03 Dec 2025
Rinki
PDA
10/10
Exceptional
30 Nov 2025
Georgia
Clean room friendly staff
Friends_and_family Family
2/10
Poor
29 Nov 2025
Jeffrey
Prepaid for two night stay, couldn't use room. Had 3 adults and baby, was to supposed to have king suite with sleeper sofa. Room we were assigned had a lounge chair for 3rd adult. Hotel admitted they had rooms with sleeper available, but couldn't switch it for me because reservation system was \"down\". Poor girl on duty had no clue, claimed tech support was unavailable because it was Thanksgiving, no management on duty or available to be called, no estimate of when problem would be fixed. Promised to call me when room was reassigned. Never received a call, and couldn't get through to front desk later. Waited hours and finally booked another room with Home 2 Suites so we didn't have to sleep in car. HIE is a joke, stay at any other comparable chain. Hotel was totally unconcerned with giving us the room we paid for with a 3 month old baby in tow on Thanksgiving night. Have not had time to look into refund. I won't give up easily.
Friends_and_family Family
10/10
Exceptional
25 Nov 2025
Steven
All the staff and especially the owner were great and went out of their way to make our stay wonderful.
Leisure
10/10
Exceptional
24 Nov 2025
Marcos
Perfect room, staff courtesy excellent
Leisure Family
6/10
Pleasant
22 Nov 2025
GAJARAJ
My shower handle broke and I was moved to a different room.
Business Self
2/10
Poor
21 Nov 2025
Saktheeswaran
Room is not much cleaned and they didn’t restock the towels , breakfast pancake is not working
Friends_and_family Family
10/10
Exceptional
20 Nov 2025
Scott
Unbelievable nice staff, great, renovated rooms with huge televisions..plenty of space in a very safe and quiet location. Can't recommend this hotel enough...
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Connie
The staff is amazing! Always asking if you need anything and always saying hello / good bye .Have a nice day etc. The room was ready on time! Very clean.
Friends_and_family Family
8/10
Excellent
10 Nov 2025
Robert
dated but clean. Breakfast wasn't bad either.
Leisure Family
6/10
Pleasant
09 Nov 2025
Valerie
I booked this trip for a family of 4 and had a queen bed and a sofa bed but nothing was there for bedding for the sofa bed. Then the phone didnt work to call housekeeping. The food for breakfast was limited.
Friends_and_family Family
10/10
Exceptional
08 Nov 2025
Balasubramani
Clean room
10/10
Exceptional
03 Nov 2025
anthony
Good value
2/10
Poor
26 Oct 2025
Rose
This has been my go to room in the area for years. I would stay here multiple times a year, but after this trip I will NEVER be back. I checked in around 11 at night, and everything seemed fine. My room didn't have a microwave, so I went down to ask about it and was told I would either have to give my food to the front desk agent or change rooms, so I changed.
The next room was missing a refrigerator, telephone, front entry lights, and a door lock. I didn't feel safe in the room so I went back to the front desk and showed the receptionist a video of the room. She told me it looked like I had been put in an out of service room, even though she was the same person who had put me in the room 5 minutes earlier. I had to switch and move all our stuff to a third room.
The third room was on the bottom floor right beside the kitchen and across from a storage room, with cars parked just outside the bedroom window. When we used the toilet, the seat slid off and looked like it was never properly attached. By this point, we were exhausted from traveling all day and went to bed.
The manager in the morning simply said sorry, gave me a marginal number of points for the hotel on IHG rewards, and told me she would talk to her manager.
The hotel has been going down, but this was a nightmare of a stay. Had it not been so late, I would have moved to a different hotel.
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
Alek
Great location
Business Self
2/10
Poor
21 Oct 2025
Chrissie
The people working were nice, but the overall cleanliness was terrible. Our room smelled terrible, and one of the beds was too close to the AC and freezing, while the further parts of the room were too warm. There were strange stains on most of the walls.
Leisure Family
6/10
Pleasant
20 Oct 2025
Tallulah
Overall okay stay. Room was outdated, small, things like ironing board was old and stained. For price, was okay. Not a terrible stay.
Leisure Family_with_children
6/10
Pleasant
19 Oct 2025
tiffany
Overall it was okay they neva came and gave us clean towels or emptied our trash and of course the breakfast was not okay at all the first morning we got down there for breakfast at 7 and there was nothing in there but eggs and like 3 cinnamon rolls bc she never refilled the stuff my daugther inlaw went back down at 830 and still nothing was refilled and the second day we had to keep finding someone and we ended up waiting 30 mi s for them to refill the breakfast
Friends_and_family Family
6/10
Pleasant
12 Oct 2025
Sergio Paulo
Vending area empty. Room cleaning did not happened until day 3. Front desk seemed untrained or very new
Leisure Partner
10/10
Exceptional
08 Oct 2025
Scott
Clean, safe and comfortable. Huge tv's, plenty of space, good gym onsite...highly recommend.
Friends_and_family Family
10/10
Exceptional
30 Sep 2025
Justin
The staff were very nice and very personably. I did not have a complaint. We weren’t really bothered by anybody and when we needed things, there were always people stepping to help.
Leisure Partner
6/10
Pleasant
29 Sep 2025
Amaresh
They should do better on cleanliness
Leisure Family
8/10
Excellent
26 Sep 2025
Sarah
Staff were great. Both mornings the breakfast was mostly out of everything so that was disappointing. But otherwise the beds were comfortable & shops were close
Leisure Family_with_children
10/10
Exceptional
24 Sep 2025
Scott
Renovated rooms, nice. :) Lots of amenities.
Friends_and_family Family
4/10
Poor
23 Sep 2025
Rod
The unique items were pretty much associated with being nonfunctional in the room. The alarm clock next to the bed was basically broken and stuck on 12 o’clock. The microwave did not spin the glass plate as all the internal mechanics had been removed. The room came with a Keurig maker, but no K cups provided. The room did not have any plastic bags provided to put your dirty clothes in. The toilet seat was a cheap plastic that I think was picked up at a garage sale. It did not fit the toilet and the lid would not stand up If you wanted to stand up to urinate. For breakfast one morning it was 81° in the cafeteria, Including a warm muggy feeling all throughout the lobby. No air conditioning was on. Most of the chairs in the cafeteria appeared to be covered with a vinyl that had totally rubbed off. It felt as though you were sitting on a chair that had come from the local dump. The pool looked real nice however did not have any comfortable chase lounges to relax in, all of the chairs were a typical four leg chair with hard uncomfortable seats.
Leisure Self
8/10
Excellent
19 Sep 2025
Debra
The front desk attendant was very professional and friendly. Allowed us to check in early.
Leisure Partner
8/10
Excellent
18 Sep 2025
Joseph
Not a bad place to stay
6/10
Pleasant
14 Sep 2025
Erin
Updates needed. Lights on desk did not work. All the ports for cell phone usage on lamps did not work
Leisure Family
4/10
Poor
11 Sep 2025
Cem
The hotel rooms need a major upgrade.
For $5 more the hotel next door is a much better place for stay.
Water barely coming out of bathroom sink, no drainage in the tub. Ac unit making a loud noise, furniture in the room is chipping away.
Self
10/10
Exceptional
04 Sep 2025
Wanda

Concert stay

Attending a concert in Atlanta and wanted something in between Duluth and Atlanta. Location is great!!! Nice and safe area with everything you need within minutes drive
Friends_and_family Family
2/10
Poor
26 Aug 2025
Diana
Didnt had shower curtain, no fridge, the fire alarm was in a string. I disliked this place!
Leisure Family
6/10
Pleasant
25 Aug 2025
anne
There was no room service at night, you go to the service desk.
10/10
Exceptional
25 Aug 2025
David
Good stay with the family with no problem. Place is outdated so would be good to renovate soon.
Leisure Family
4/10
Poor
15 Aug 2025
Heather
Room was dirty, had trash in it. Horrible sewage smell.
6/10
Pleasant
15 Aug 2025
Verified traveler

Good but not great. Could've been better.

This is my first time travelling by myself, so initially I was amazed of how well the room appeared to be clean. That is, until I noticed some beer cans underneath the cabinet area where the microwave was. I simply just assumed that it could've been a simple mistake by the housekeeping staff, so I just let it slide.

However, as I settled in, I gradually started noticing some issues during my stay.

On my first night, I requested some hand soap for the bathroom since there was none. Well, I tried requesting for hand soap through the in-room telephone, but there were connection issues. I ended up getting a call from the front staff on my cell phone to request hand soap. A few minutes later, a nice housekeeping lady came in to hand me the soap, and she noticed that my sofa was incorrectly placed. I did not realize it until she pointed that out and stated that whoever cleaned my room before must've forgotten to move the sofa back. She kindly adjusted it for me! But these issues signaled to be that the hotel is missing some marks in key areas.

On the second day, however, I noticed something concerning in the elevator. The elevator license was expired. The license stated that it was expired on July 2025. Since I figured that a lot of people have used the elevator, maybe the issue was mentioned to upper management? But it certainly isn't a good look to have an expired elevator license visible to the guests.

The staff was amazing however!
Self
10/10
Exceptional
10 Aug 2025
Judy
I had a terrible time tryi g to check in. I booked my reservation a month ago. Very sweet, but new employee I dont think realized that. Said i had to pay $50 deposit but they would not accept cash. Then system bumped me out or something, and i had to pay up front entire 2 night stay in advance, but again, they would not accept cash. It was so difficult. Then another manager figured it out. I didnt owe deposit, i was an Expedia reservation. Finally got checked in. The rest of the stay was excellent.
Leisure Self
8/10
Excellent
04 Aug 2025
Margaret
It was fine for our needs
Leisure
10/10
Exceptional
25 Jul 2025
Timothy
Room was clean. Nice staff
4/10
Poor
17 Jul 2025
Trippman

Review said 8.8. Not near an 8.8 for us.

We arrived and got our room pretty quickly. An additional $50 deposit for damages was added but I was told would be refunded if all good which was fine.

Once we entered the room, we were expecting a king bed(for my wife and I) then a pull out couch(for my 7 and 2 year old). The couch there was barely a love seat and didn’t open. I went to the front desk to address and she told me they didn’t have any more rooms with pull out couches and didn’t ask me if she could help any further(hotel wasn’t close to full). My 7 year old slept on there and we made a pallet on the floor for my 2 year old. The lady at the desk the next day asked me about the stay and I mentioned this and she said with a confused look “but we weren’t even fully booked”. I agreed with her.

In our bathroom, there was a dirty wash rag left. Supposedly our room was one of the renovated rooms but when you use the sink, water would leak out of the top.

The big reason we picked this hotel was for my seven-year-old to get to swim. So I took him in my two-year-old to the pool and it was not well taken care of. The water had a white flaky substance throughout the entire thing. Pretty gross overall.

I DoorDashed some food to my family. I went downstairs to the convenience area to buy my wife and I a Diet Coke. We took them upstairs and opened them and they tasted terrible with no fizz. The expiration date was August 14 of 2024. I was able to replace them but she acted as if I was trying to make it up.
Friends_and_family Family
2/10
Poor
08 Jul 2025
Donna
We arrived on the 15th in the afternoon to a lobby without air. Due to a shortage of housekeeping employees we had to wait nearly 1.5 hours. When we got to our room it didn't have a handicap shower, any lightbulbs in the lamps, a television or working air conditioning. We had to walk to the lobby to talk to management as the phone didn't work. We had to go back to the lobby and wait another 45 minutes for a new room. We got our new room that still didn't have a handicap shower or seating. The toilet in this room wasn't flushing. The phone didn't work, the bathtoom wasn't clean, and the ceiling had what lloked like black mold. Another walk to the front desk to ask for maintenance. Housekeeping came and plunged it and said I dont know. After talking to management again she said she'd work on it. She came to the room to verify and told us to pack up and wait while she found a room. We eventually were moved to a room on the first floor with a handicap shower. Aside from a bathroom that we had to clean (base of toilet seat where it screws in and underside of seat had body fluids, and the shower had hair and black dirt) this room worked for the rest of our stay. Alpharetta had several events going on which made finding another hotel impossible.our trip to Alpharetta and our 2 night stay was for a medical procedure.
Business
10/10
Exceptional
02 Jul 2025
William
Very nice property beautiful area close to shopping lots to do
Business Self
10/10
Exceptional
26 Jun 2025
Verified traveler

Amazing Staff

When we arrived, our room was not ready. The staff was so apologetic and went above and beyond to make us comfortable while we waited. We got an upgrade to a suite at no charge. The staff was just fantastic. Javier in particular was amazing!
Friends_and_family Family
6/10
Pleasant
26 Jun 2025
Kelly
The hotel and staff were nice and helpful. However the room I paid for and reserved online wasn’t what I received when I arrived and it’s been a headache.
Friends_and_family Family
10/10
Exceptional
25 Jun 2025
Shayna

Nice place and location

Check in was quick and easy. Located by a lot of different places. Beds were soft but let out sleeper couch mattress was terrible. You could feel the springs in the mattress. Housekeeping checked everyday if you needed anything. I’d stay here again.
Friends_and_family Family
6/10
Pleasant
19 Jun 2025
Sandra
Breakfast was marginal most mornings with no cinnamon rolls and only eggs after 9.

My main issue was getting a refund for unused days. I had a medical emergency and had to leave early. When making the reservation, I had to prepay for my entire stay. The hotel only refunded one day after repeated requests.
Leisure Partner
6/10
Pleasant
19 Jun 2025
Gabrial
The staff in the kitchen was remarkable? The last thst was preparing the food was so friendly and nice, always had a huge smile on her face and she made sure to tell me good morning. I appreciated thst, however, the front desk rep didn’t say a word to me she worked at night and when I would pass by no eye contact or no greeting. One thing that was inconvenient was only one of the the elevators were working..
10/10
Exceptional
08 Jun 2025
Leandro
We loved our stay here. Everything was great. Full of restaurants all around. If staying here i really recommend going to avalon as well.
Leisure Family
10/10
Exceptional
06 Jun 2025
Nola
Convenient to amphitheater (concert). Staff was BEYOND friendly and kind. Great breakfast options.
4/10
Poor
06 Jun 2025
Stephanie
Where do I begin? Horribly outdated and worn out. Not super clean. Bare minimum. Not even a bar of soap to wash your hands with. The fold out couch bed mattress was covered in crumbs and even a giant toe nail clipping. GROSS. Mold on the bathtub caulk. Random hairs everywhere. There was some sort of substance droplets on the night stand. The door latch was loose and barely functional. The sheets were clean, however. NOT worth the cost at all.
Friends_and_family Family
8/10
Excellent
02 Jun 2025
steve
Received room with no microwave and only decaf coffee.. went down stairs to get regular coffee
Partner
10/10
Exceptional
02 Jun 2025
Edinrin
5 stars
It was good
Partner
10/10
Exceptional
01 Jun 2025
Melanie
Great stay, staff was super friendly, no issues!
Leisure Family
8/10
Excellent
31 May 2025
David
Stay was good the only thing that I was charged a different amount that my email balance statement???
Business
10/10
Exceptional
31 May 2025
mehmet
I have stayed before also. I am very pleased with the hotel. I recommend it to everyone. Especially Samuel at the reception was very friendly.
8/10
Excellent
30 May 2025
Mariah
Overall good experience for our stay. When we checked in there weren’t any towels in our room but it seemed like they had a lot of guests staying. Our room was clean and spacious, breakfast was okay not as many options as we thought.
Leisure Family
10/10
Exceptional
24 May 2025
Christine
We went down for breakfast and all the breakfast was gone and they didn’t bring any more out. Otherwise, everything else was great.
Leisure Family
8/10
Excellent
18 May 2025
Matthew
Good location, decent parking.
Business_and_leisure Partner
10/10
Exceptional
14 May 2025
Jan
Everyone was friendly, the hotel was clean and sanitary. The gentleman who checked us in was so nice and polite.I love my stays at the Holiday Inn.
Leisure Family
10/10
Exceptional
11 May 2025
Danett
My room was upgraded to a queen suite because a 2 queen bed room were all booked. Staff was very nice. Breakfast was good.
Leisure Family_with_children
6/10
Pleasant
09 May 2025
Stephanie
It's pretty run down and dirty
Business_and_leisure Self
4/10
Poor
28 Apr 2025
Brent
There were several issues. The main one being the toilet seat was literally broken in half, it was unusable. We brought this to the attention of the front desk staff (complete with pictures) less than 5 minutes after checking in. We were told it would be fixed but it wasn't....We get that things break but when you bring it to someone's attention and you're told it would be fixed you expect it to be fixed. We even asked for another room because we had literally set our bags down and went to use the washroom when we noticed the issue. The Pool was absolutely filthy and unusable and we had cockroaches in our room. To top it off there was what we are pretty sure was a homeless person skulking around the property wondering the hallways. Hey, the staff was friendly enough but we would never stay at this property again. The place definitely has potential but the condition it was in when we stayed there was totally unacceptable.
Leisure Family
4/10
Poor
27 Apr 2025
Robert
Dirty room, wet carpet in front of air conditioner. Phone did not work.
Self
2/10
Poor
27 Apr 2025
Timothy N
Pool was dirty and not usable. No lounge chairs. I had specifically planned to lend the afternoon by the pool. Ran out of food at breakfast an hour before buffet was to close. All the tables in that area were nasty and obviously had not been wiped all morning.
Leisure Family
10/10
Exceptional
22 Apr 2025
Wanda
David and staff were very customer accommodating at check in and during our 2 night stay. Will be great when new mattresses are placed in double rooms during upgrades.
Leisure Family
10/10
Exceptional
14 Apr 2025
Ryan
Breakfast was amazing. Always hot and avaliable. Front desk manager David was a great relief especially after a long day of travel.
8/10
Excellent
31 Mar 2025
Elijah
Nice hotel to stay in
Leisure Family_with_children
10/10
Exceptional
20 Mar 2025
Debra
We enjoyed our stay. Everything was clean and comfortable
Leisure Partner
6/10
Pleasant
17 Mar 2025
Oliver G
I had my rental vandalize I had to cut my trip short instead of leaving on the 13th I left on the 12th there was no cameras on the building viewing the parking lot. Two other vehicles were broken into.
Business_and_leisure Self
10/10
Exceptional
16 Mar 2025
Jill
Staff was very friendly. Breakfast was good. Coffee and water available 24/7. Laundry room.
Leisure Family
10/10
Exceptional
16 Mar 2025
Shannon
This property was great for the time I spent here
Leisure Family

Location & surroundings

Holiday Inn Express and Suites Alpharetta Windward
12505 Innovation Way, Alpharetta, United States

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Holiday Inn Express and Suites Alpharetta Windward

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