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Sonesta ES Suites Atlanta Alpharetta Windward

Atlanta - GA · United States

5465 Windward Pkwy WView location

8.2/10Excellent958 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.8/108.8
Condition8.2/108.2
Location9.4/109.4
Neighborhood9.4/109.4
Quality8.0/108.0
Value9.0/109.0
Amenities7.8/107.8
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  • Business hotels
  • Hotels with spa
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sonesta ES Suites Atlanta Alpharetta Windward

Stay and enjoy something surprisingly different at the Sonesta ES Suites Atlanta Alpharetta Windward. Whether you stay for a few days or an extended stay, our hotel offers spacious suites, with fully equipped kitchens, free WiFi, and ample room to spread out.

In the morning, enjoy free breakfast with fresh coffee and a variety of offerings. Our hotel is ideal for business and leisure travelers alike. We're centrally located near popular Alpharetta destinations such as North Point Mall, Truist Park, Ameris Bank Amphitheatre, and Avalon Mall.

At Sonesta ES Suites, we'll go out of our way to ensure your comfort and relaxation. It’s no wonder we’re a favorite among business travelers and families for hotels in the Alpharetta area.

Read more about this hotelShow less

With a stay at Sonesta ES Suites Atlanta Alpharetta Windward in Alpharetta, you'll be in the business district, within a 5-minute drive of Avalon and Regal Avalon. This hotel is 12.5 mi (20.1 km) from Lake Lanier and 14.5 mi (23.3 km) from Perimeter Mall.

Make yourself at home in one of the 108 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Noise-free rooms not guaranteed Events/parties not allowed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service Cashless transactions are available

Important information

  • You need to know
    • The seasonal pool will be open from June to September.
    • Pool access available from 10:00 AM to 10:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • The property is professionally cleaned.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Laundry fee: USD 4 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Avalon 2.4 km / 1.5 mi
Regal Avalon 2.7 km / 1.7 mi
Northside/Alpharetta Medical Campus 3.2 km / 2 mi
North Park Tennis Center 3.4 km / 2.1 mi
Alpharetta Arts Center 3.5 km / 2.2 mi
The Center for Advanced Medicine 3.7 km / 2.3 mi
Wills Park 3.8 km / 2.4 mi
Alpharetta City Pool 4.4 km / 2.8 mi
Golf Club of Georgia 5.5 km / 3.4 mi
Big Creek Greenway 6 km / 3.7 mi
Ameris Bank Amphitheatre 6.9 km / 4.3 mi
North Point Mall 6.9 km / 4.3 mi
Champions Club of Atlanta 7.3 km / 4.5 mi
WellStar North Fulton Hospital 7.5 km / 4.7 mi
TopGolf Alpharetta 7.5 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1990
  • Year of most recent renovation: 2019
  • Total number of rooms: 103
  • Number of floors (main building): 3
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Golf course
Show 43 more facilities & services
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Launderette
  • 24-hour security
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Terrace
  • Sun terrace
  • Gym
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • Towels and bed linen
  • Breakfast room
  • Conference room
  • Meeting room
  • Photocopier
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Breakfast
  • Breakfast buffet
  • Picnic
  • Deposit on arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Sailing
  • Fitness
  • Basketball
  • Billiards
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 61 m²SUI.QN-3
    SUITE QUEEN SIZE BEDPhoto unavailable3 photos

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-3

    Room amenities

    • Bathroom: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Central heating
    • Housekeeping
    • Smoke detector
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 1 BedroomSUI.H6-QN

    Photos are not available for this room type.

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 61 m²SUI.QN-2
    SUITE QUEEN SIZE BEDPhoto unavailable4 photos

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-2

    Room amenities

    • Fridge
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Central heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Kitchen
    • TV
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 61 m²SUI.QN-1
    SUITE QUEEN SIZE BEDPhoto unavailable3 photos

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Room amenities

    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Smoke detector
    • Housekeeping
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Central heating
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Cable TV
    • Desk
    • Toiletries
    • Wake-up service
    • Bathroom: 1
    • Shower: 1
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 61 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable4 photos

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Bathroom: 1
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Central heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 61 m²SUI.B1-1
    SUITE ONE BEDROOMPhoto unavailable4 photos

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Room amenities

    • Ironing set
    • Bathroom: 1
    • Hairdryer
    • TV
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Central heating
    • Balcony
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 61 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable2 photos

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • TV
    • Hairdryer
    • Bathroom: 1
    • Toiletries
    • Desk
    • Microwave
    • Cable TV
    • Smoke detector
    • Fridge
    • Kitchen
    • Housekeeping
    • Wake-up service
    • Wi-fi
    • Central heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-2

    Photos are not available for this room type.

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 61 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable2 photos

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    61 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Toiletries
    • Wake-up service
    • Wi-fi
    • Central heating
    • Balcony
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Hairdryer
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Desk
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-4

    Photos are not available for this room type.

    Sonesta ES Suites Atlanta Alpharetta Windward

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sonesta ES Suites Atlanta Alpharetta Windward

8.2
Excellent
958 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
8.2 /10
Location
9.4 /10
Neighborhood
9.4 /10
Quality
8.0 /10
Value
9.0 /10
Amenities
7.8 /10
100 reviews shown
6/10
Pleasant
12 Jul 2026
Joe
Ok
Family_with_children
10/10
Exceptional
08 Jul 2026
Thelonius
Awesome good place to stay
Partner
10/10
Exceptional
02 Jul 2026
Brittany N
We had a great experience with this hotel. I broke my leg and they quickly accommodated me at check-in by allowing us to check in early, giving us a handicap accessible room, and the lady at the front desk helped me bring all my stuff to my room, everything was clean and will maintain the pool had towels for the kids to use when they got out they have a volleyball court and a basketball court along with grills and a bonfire area I couldn’t have asked for a better hotel thank you!
Family_with_children
2/10
Poor
20 May 2026
Boris
The front desk lady had her underage kid working and a baby sleeping on the floor of the office.
The hotel requested $100 deposit during the check in and promised to return it immediately after check out. However, it was never returned
2/10
Poor
15 May 2026
Adam
First room smelled like marijuana. Front desk worker promptly gave us another room. Second room smelled like pet urine. Furniture has torn and damaged. The entire property smelled like marijuana. We cancelled reservation and located another hotel. Expedia was no help in correcting the issue.
6/10
Pleasant
12 May 2026
Joel
Very long walk from parking lot to room all outside breezeways
Family
4/10
Poor
10 May 2026
Vidyavathi
Rooms are not clean
10/10
Exceptional
12 Apr 2026
Thelonius
The Staff is Amazing.. even the breakfast was good and changed everyday!! Clean rooms and great hot water.
Business
6/10
Pleasant
23 Mar 2026
Shacora
Rooms are old and have a bad wet smell. Shower water gets cold and takes a hour to warm up for the next person to get in. Natasha is amazing!! They only send house keeping every 7 days so you keep the same sheets and stuff unless you want to change them yourself. Great location far as multiple stores and things. Complementary breakfast was soo awful.
Family_with_children
10/10
Exceptional
17 Mar 2026
Brittany
I really enjoyed staying there for the weekend. The room was clean. The staff was nice. I love the area and I will definitely book with them again.
10/10
Exceptional
16 Mar 2026
Heather
Great stay
Partner
10/10
Exceptional
12 Mar 2026
Cambria
Excellent
10/10
Exceptional
03 Mar 2026
Sharmekia
IT WAS A PLEASURE STAYING AT THIS PLACE!!
10/10
Exceptional
20 Feb 2026
Raechal
Both Alpharetta Sonesta hotels are great.
Friends_and_family Family
10/10
Exceptional
19 Feb 2026
Courtney
Front desk , very patient and understanding help me with my situation until i figured it out
2/10
Poor
17 Feb 2026
Anthony
Woke up to no hot water and the manager was VERY rude about it. Will never book here again
10/10
Exceptional
14 Feb 2026
Jessica
Clean room and helpful staff.
Business_and_leisure Partner
10/10
Exceptional
08 Feb 2026
Lisa
Awesome
10/10
Exceptional
06 Feb 2026
Stacy
Yes everything was nice I be soon
10/10
Exceptional
04 Feb 2026
Andryona
Everything was fine
2/10
Poor
02 Feb 2026
Avinash
No one took care of my issue. Neither resolved.
6/10
Pleasant
30 Jan 2026
David
The front desk staff, breakfast, room size and cleanliness were all great. But when a guest tells you something is broken three straight days in a row and it is as simple as taking a TV from a room that won’t be occupied while they are there and setting a working one down (this is not one even mounted on the wall), just take care of it. They did ask if I wanted to move rooms but I had already unpacked for a busy day of meetings and all they needed to do was show up with a tv in that moment and take the broken one out
2/10
Poor
24 Jan 2026
abebe
Bad service
10/10
Exceptional
14 Dec 2025
Ashlie
Clean room
Partner
6/10
Pleasant
30 Nov 2025
Pamela
Breakfast is acceptable. Room was somewhat clean but had what looked like mold on the bathroom ceiling. No real coffee until 7 AM ... all you get until then is coffee from the one in your room. I ran out of creamer and front desk said they didnt have any...have to get it from housekeeping, but housekeeping is only done once a week. I took a paper cup and got some liquid cream from the large dispensers that are only accessible during breakfast and stored that in my fridge for the next morning.
Leisure Self
10/10
Exceptional
25 Nov 2025
Andriy
Clean room. Working appliances. Excellent neighborhood. Great value overall
Business Self
10/10
Exceptional
20 Nov 2025
April
Property was extremely quiet. Very relaxing. One of my most favorite places I've ever stayed.
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Madison
Staff was chill, room was dope, not bothered by anyone. It was a good vibe
10/10
Exceptional
14 Nov 2025
Rachel
The staff here was great up until they sold the property to the new people. They were very helpful and everything the new people don't really seem like to know what they're doing and they're not very friendly couldn't even make a key card
Business_and_leisure Partner
10/10
Exceptional
09 Nov 2025
Michael
Staff was professional and efficient.
Business Family
10/10
Exceptional
27 Oct 2025
Eric
Everything was nice!
Leisure Partner
6/10
Pleasant
21 Oct 2025
Debra
Parking was good.
Business
4/10
Poor
15 Oct 2025
Marcus Ray
The property itself was located in a nice area but, upon arriving after a long day of travel and, delayed flights and being tired room was not clean. Staff was not very professional. Would not recommend or, book stay here again.
Business_and_leisure Family
4/10
Poor
06 Oct 2025
Larry
Breakfast was your typical buffet breakfast. Room was okay. Elevator broke 2xs in one week. They never cleaned the room until I left even when I asked them to multiple times. I had to bring my towels to the front desk to get new ones then I got yelled at because I placed the towels on the counter. Overall bad attitude from the staff except for two women that worked the desk in the morning. I’ll never go back there again
Leisure
10/10
Exceptional
01 Oct 2025
Hydeia
Loved it! Stayed in a few in the area for work the past few months and this was by far the nicest.
Business
10/10
Exceptional
30 Sep 2025
Lillie
Super clean and felt very safe traveling solo
Leisure Self
10/10
Exceptional
23 Sep 2025
Dejanera
My little family & I stayed for a couple of days due to a house emergency & just from the start the staff was very friendly & understanding as I put in a request to get a 1st level suite & they accommodated me with no hesitation; for the price for our stay with the capacity of the suites it was like having your own mini apartment , rooms are secluded so you have your own seperate privacy with a outside shared patio area right outside of your room. It was very quiet & the neighbors were friendly. The breakfast was okay for what you pay for , we don’t care for extensive breakfast options so what they serve for breakfast is very convenient & the lobby area of where you eat was very nice , has a tv & just a relaxation feel as you’re just sitting there eating. Overall I really loved my stay along with my family as it even is in a shopping area, multiple restaurants & recreational things to do.

The only cons were, I’d advised deep washing the carpet & curtains as the suite did have a strong smell of urine & would often linger but we always bring our own home supplies, to where the smell had went away. As well as there were what it looked like blood stains on the curtains to where we used sanitizer & gloves to open & close curtains/shutters. So the cleanliness & up keeping should be updated but other than that I have no other complaints
Friends_and_family Family
2/10
Poor
23 Sep 2025
linda
The lady that check me in nice. Mold in room, other lady didn't want to switch out.
Business
10/10
Exceptional
23 Sep 2025
Noah
Wonderful accommodations and friendly staff.
Leisure Self
4/10
Poor
22 Sep 2025
Dilma
Old TV, you can't enjoy a movie or use your Netflix account.
Friends_and_family Family
2/10
Poor
18 Sep 2025
Steven
Hotel was booked and my room smelled like a dog pissed on literally everything. Had to switch rooms at 6 in the morning when the manager came in. The smell was overwhelming and needless to say I didn’t get any sleep. My guest has to leave and go stay with her friend at a different hotel. :(
4/10
Poor
18 Sep 2025
Tiffany
The AC DID NOT WORK
Partner
10/10
Exceptional
17 Sep 2025
Karen

Great stay

Tonette at front desk was amazing in helping me through out my stay. Accommodations were great. Loved layout of room and the location of hotel was perfect for my needs. Area was quiet and plenty of restaurants nearby.
Friends_and_family Friends
8/10
Excellent
13 Sep 2025
Harold
Spacious, conveniently located for my stay
Business Partner
2/10
Poor
11 Sep 2025
Brandon

Old and smelly

Smelled musty old looking very noisy not a good experience
Business
10/10
Exceptional
10 Sep 2025
Mercedes
Well, we did love staying here. It was only a it was a misunderstanding in the room that we booked we want one with the patio and preferably on the first floor because I had a handicap person with me, but I should’ve communicated that before arriving and confirmed when I was reserving the room however the rooms was still nice and clean, and the staff mostly was great They even let us stay an extra night because of the elevator inconvenience they had to stuck on the third floor during checkout we weren’t ready to leave anyway, so the fact that they were even able to compensate us for that was amazing. Overall, the manager was great and the morning staff was amazing housekeeping was also very sweet when assisting my mother with getting extra towels and a blanket.
2/10
Poor
06 Sep 2025
Tandace
At first glance was decent. After a few hours in the room. The first of many roaches appeared. I went to management immediately. The supervisor on duty at the time was apologetic and understanding and ready to address the issue. The place was and other area hotels were booked for Labor Day weekend. The solution given was to treat the room and re clean it while we were out for the day. I accepted those terms with hopes it would work out.
Well needless to say it did not and more roaches were present when we returned at 1:30 am as well as staff leaving behind the empty roach bomb treatment cans in the room. Again the staff was accommodating and I was moved to a new room the next day because a room became available after a check out at the hotel. The property gives apartment complex because there were people who have been living there for a while. It’s an Extended Stay property which was not a problem. Overall it needs up dates and renovations inspite of the reviews with the 8/10 ratings because the area was nice 20 mins outside of downtown ATL and could be a hidden gem for family that travel.
Leisure Family
10/10
Exceptional
03 Sep 2025
Edonna
I would stay at that hotel again.
Business
2/10
Poor
02 Sep 2025
Carmella
The room had flees and the rep was trying to persuade me in to staying in the room by having it bombed and sprayed. But that should have never been an option. She should have immediately moved us to a different room.
Leisure Family_with_children
8/10
Excellent
29 Aug 2025
Kimberly
We stayed here for a concert in the area. Rates are good, rooms was clean and spacious. the rooms with the kitchens could use an upgrade, but everything else was find. Check in was good. Didn't eat the breakfast the next morning due to they only serve from 7-9am. the only place I have ever stayed that only serves for 2 hours.
Partner
6/10
Pleasant
25 Aug 2025
Crystal
I did not like the fact that the tv in the living room did not work and the desk lamp did not work. There was only 1 lamp that worked in the living room. In the bed room there was no fan and only 1 of the 2 lights worked. The WiFi on the tv in the bed room kept going out.
Leisure Partner
6/10
Pleasant
20 Aug 2025
Portia
Good breakfast and nice staff
Leisure Family_with_children
8/10
Excellent
09 Aug 2025
Rene

Quick stay in Alpharetta

The hotel is well located and the staff is friendly. It is good for the price, especially if need two bedrooms that sleep 4. Stayed 4 night. Plenty of places to eat near by.
Friends_and_family Family
6/10
Pleasant
08 Aug 2025
VICTOR
Nothing
Leisure Partner
8/10
Excellent
06 Aug 2025
Ethan
Very pleasant stay for the few days I was there. Parking and breakfast was excellent. Would stay again if I had to.
Business Self
8/10
Excellent
29 Jul 2025
Shelby
Good quality stay for the money.
Leisure Family
8/10
Excellent
25 Jul 2025
Jessica

Excellent

Clean hotel, different breakfast options, close to dining
Friends_and_family Family
10/10
Exceptional
24 Jul 2025
Maurice
Very convenient to shopping, restaurants and activities
2/10
Poor
23 Jul 2025
Marcia
Felt very unsafe
6/10
Pleasant
22 Jul 2025
Shana
Everything was going great about this property ubtil the very end. There were bugs in the kitchen area.
Leisure Family
4/10
Poor
21 Jul 2025
Paige
Long term renters posted outside our door all hours of day/night just smoking, coughing, talking, and watching videos on phone loudly. Kept us up and made our room smell like cigarettes. Beds were clean but carpet and floors had large brown stains. Overall the room spelled terrible for all 4 days we were there. Also, someone checked us out of our room without our knowledge and they gave our room to someone else. Luckily I caught it when the housekeeper tried to clean and told us we had been checked out. Hotel clerk corrected it for us but acted very put out about it to me and tried to accuse me of being the one to check out early. Thankful it was brought to my attention before we left for the day or we would have returned to strangers in our room and our belongings gone. Just felt like we were treated as intruders and we had inconvenienced everyone there by renting the room.
Leisure Family
6/10
Pleasant
17 Jul 2025
Verified traveler

Gr

Spanish speaking lady working at breakfast was sweet and kind. Good breakfast.
We liked staying at other Sonestas often inc. 2 others nearby. This was the worst.
Lots of black mold visible in shower. Smell of mold from AC. Signs of painted over mold around air vents/walls.
Bathroom sink wasn’t draining/was likely in need of routine maintenance.
Smell of weed around pool and BBQ area.
We asked politely if they’d allow us an early checkin if room happened to be ready earlier than 4pm. We said we knew it couldn’t be guaranteed -that it was just a polite request. We explained we had a family member with med condition finding it very hot and that person had lots of medicine that was getting overheated in car too. They indicated they’d accommodate if it ended up being ready earlier. When we got there they said they wanted $25 fee. We said we’d come back before 4pm checkin as the room rate was already high. We returned at 3.45 to get our multiple bags out of the car and do checkin paperwork and were left waiting until 4.25 for checkin. Anthony, desk clerk, was pretty unfriendly all the time. The other lady working around the front desk wouldn’t let our son sit on a chair in the lobby while waiting to checkin. Said he needed to buy food from hotel snack shop to sit there. We later noticed other guests fold laundry and hang out at that seating area without complaint. They also wouldn’t allow us to use pool while waiting and didn’t offer to hold bags.
Friends_and_family Family
6/10
Pleasant
08 Jul 2025
Katie

Lacks cleanliness but some friendly staff

The beds were comfortable and clean. The room however stunk. The vent above the sink in the one bathroom when blowing air smelt like bad body odor. The floor in the kitchen net doesn’t look like it was ever swept or mopped. The one bathroom had hair on the soap bottles in the ceiling and in the tissue box like someone shaved or cut their hair and it was never cleaned up all the way. Don’t walk barefoot in the room your feet will be black the carpet was so dirty, white socks weren’t white afterwards. I went to check out and the music in the lobby was so loud I could barely hear the guy working because he wouldn’t get up to talk to me he was to busy on the computer. The female staff super friendly and helpful. I checked out two days early as we were only down there for baseball because the bad body odor was making me sick.
Friends_and_family Family
10/10
Exceptional
07 Jul 2025
Giovanni
Very nice
2/10
Poor
05 Jul 2025
Steve
Staff needs a serious course in customer service 101
Leisure Family
2/10
Poor
04 Jul 2025
Celia
The guy that worked at the front desk Anthony was terrible very mean every time we got extra towels we got a interrogation about it he didn’t help with any thing
Business Family
4/10
Poor
02 Jul 2025
Brianna
The property is very dated but clean. The cleaning team is amazing. The front office staff well it depends on who you get. Very dry and not necessarily a warm welcome. More of a newyork style interaction, cold, if you have an issue they don't know what to tell you,not very accommodating but outside of that it's a good last minute option.
Business_and_leisure
4/10
Poor
25 Jun 2025
David
Last day of staying there a HUGE ROACH was in my kitchen crawling around...I started scratching from fleas but the service was outstanding...area FLITHY...BEWARE!!!!
Leisure Family
10/10
Exceptional
24 Jun 2025
Angela
We loved having the 2 bedrooms and bathrooms. It was the perfect size for our family of 4. Really good location, felt safe. The breakfast was great.
Leisure Family
4/10
Poor
16 Jun 2025
Cheryl
Would not stay again
4/10
Poor
10 Jun 2025
Neeti
There was lots of smell of weeds and carpet was smelling.
Leisure Family
10/10
Exceptional
08 Jun 2025
Michelle
Clean, easy check in , convenient location.
Leisure Family
10/10
Exceptional
01 Jun 2025
David
Great stay at Sonesta. We had the two bedroom suite which was perfect for families. We didn’t use the kitchen that much, but it was helpful for us. The breakfast was pretty decent, not as big of a selection of hot foods as I would like (e.g. one day with no bacon & no sausage) but eggs each day, oatmeal, fruit, pancakes, coffee.
Friends_and_family Family
4/10
Poor
29 May 2025
Teniel
There were dark stains on the carpet in both rooms as well as tears in the living room chair and sofa. There is/was a small pot up in the cabinet that has caked on dried food stuck to it. I ended up purchasing all of my own dishes to cook with because everything was so disgusting. On our final night, May 23 2025 there was a roach that crawled across the door frame to the room. I suspect the old food stuck on dishes is a contributing factor to the roaches along with some of the extended stays. This is the ONE thing I did not take a picture of because it was fast and because my dad killed it and disposed of it.

One of the employees (she refused to give her name) took it upon herself to address me and my dog said \"can you please make sure you pick up after your dog\". Now - while it appears to be a reasonable request she did not give me an opportunity to pick it up before saying something. My dog was literally in the middle of dropping waste. I am a respectful dog owner and I actually brought my own bags (lavender scented) for waste. I have picked up every single time MEANWHILE my dog and I are dodging huge piles of dog poop from much larger dogs that have not been picked up.

This hotel and its employees all need to address those roaches, dirty dishes, misaligned door hinges, etc and not worry about me and my dog. I was willing to accept the wear and tear and even the dirty dishes but the roach, rude employees and lack of response from Joel the manager have changed my mind.
Family
10/10
Exceptional
27 May 2025
Brianna
I loved the area of the property and how quiet it was. My room was really nice as well. Definitely will be booking with them again !
Family_with_children
2/10
Poor
19 May 2025
marina
First time in Sonesta and the last one. I have never been so poorly treated by a morning desk attendant. She yelled at my kids for looking at hot breakfast before 7am and was on a 10 min tirade for how rude it was for us to come before 7am. The person who brings the food did not mind, he actually felt bad that she treated us that way. What a refreshing start of the day and a piece of 'southern hospitality'.
The property itself is a dump. Horrible smell of the carpet, damp sheets, lumpy mattress and pillows.
Business Family
8/10
Excellent
13 May 2025
Steven
Property was very good. Everyone including the guest and staff was friendly. Almost felt like a family setting when everyone met for breakfast.
Business_and_leisure Partner
10/10
Exceptional
08 May 2025
Destiny
I will most definitely come back
6/10
Pleasant
06 May 2025
Sidino
The place wasn't booked solid. So I can't understand how I got a room with a damaged wall and an AC that barely worked.
Leisure Self
10/10
Exceptional
04 May 2025
Cindy
Great spot close to our office. Will definitely stay again.
2/10
Poor
29 Apr 2025
Regina
Matthew if that’s his real name, inquired about a guest service dog medical condition. This action was not only unprofessional but also a violation of the Americans with Disabilities Act (ADA). The ADA explicitly prohibits inquiries into an individual's disability.
Service dog users are not required to disclose their medical information, and asking such a question is inappropriate and potentially discriminatory. I believe staff training on ADA compliance. He was rude and lack common sense.
10/10
Exceptional
04 Apr 2025
Claude

Very Convenient Stay

Convenient. Thank You ! ! !
Partner
2/10
Poor
03 Apr 2025
Sheneka

Horrible

Horrible!! I paid $100 and the tub didn't even work!! It was horrible from the time I got in there and no compensation
Self
10/10
Exceptional
29 Mar 2025
Frandolyn
Absolutely best stay
Leisure Self
6/10
Pleasant
22 Mar 2025
Shekaiba
I liked that there was a kitchenette. The carpets in the lobby smelled bad, and sofa bed was not in good condition.
Leisure Family
6/10
Pleasant
02 Mar 2025
gwendolyn
what i did like was it was like an apartment 2 bedrooms with a kitchen but we never got any service in the room no clean towels I am handicapped they put me in a building far away from the front desk where they serve breakfast on the second floor. an handicapp rooms should have grab bars in the bathroom very disappointed.
Leisure Family_with_children
6/10
Pleasant
28 Feb 2025
Mark
Front desk agent lady was nice and the area is great is great, the hotel just needs to be updated, sofa bed is worn out and the queen bed is very small, couldn’t barley fit me and my 5”5 wife. Tvs are flat screen but have no apps on them. But these rooms are spacious. I’d say book if you need the space and they are fairly priced
Business_and_leisure Family
8/10
Excellent
22 Feb 2025
Verified traveler
Everything was nice except the open use condom that I found on the floor on the side of my bed in the 1 bedroom suite. I told the front desk and all I got was I’m so sorry. Breakfast isn’t early enough for working people leaving before 7am. Other than that things was good.
Friends_and_family Family
6/10
Pleasant
19 Feb 2025
Verified traveler

Not the best

Hotel is dated, elevator in main building is not reliable got stuck one day and shakes plus I was in the room next to it and could hear it creaking. Housekeeping did not clean my room once and I had to ask for clean towels and put my trash outside the door it was similar with most guests it appeared lots of backs outside doors or at the elevator. Front desk staff were nice and accommodating.
Self
10/10
Exceptional
14 Feb 2025
Joseph
We were in for the national championship game and we're recommended Alpharetta as a place to stay. Our hotel was immaculate in the area was so much fun. I would recommend it to anyone.
Leisure Partner
10/10
Exceptional
11 Feb 2025
Rose
Loved everything about it
Business_and_leisure Partner
10/10
Exceptional
09 Feb 2025
Tucara
Everything went well
Friends_and_family Family
8/10
Excellent
27 Jan 2025
Trina
It's very cozy, convenient, tidy, some small minor defects but I'll definitely stay again. The staff was great, other guest seem to mind their own business. I feel it's a good price for all the amenities and comfort. Thumbs up for sure
Business_and_leisure Self
10/10
Exceptional
24 Jan 2025
David
One of my favorite places to stay. The front desk staff was funny and adorable. I’ll be back.
Business
2/10
Poor
23 Jan 2025
Janean
See above
Business_and_leisure Family
8/10
Excellent
21 Jan 2025
Stephanie
This is a great location. There is something for everyone. So many dining options, even a Walmart.
Leisure Self
10/10
Exceptional
21 Jan 2025
Chyantia

The ultimate home away

Took really good care of me and my family !!!
Business Family
4/10
Poor
19 Jan 2025
Jason
Won't stay again. Not horrible but certainly on the dumpy side. The fold out mattress was stained terribly and had springs sticking nearly through the fabric. The gym was adequate but barely. Everything seemed in need of maintenance and repair. HVAC in rooms either burned us up or kept us freezing with no in between. Staff was friendly.
Business Family
10/10
Exceptional
16 Jan 2025
Rose
My first time no complaints
Business_and_leisure Self
6/10
Pleasant
10 Jan 2025
Abdul Rahim
Breakfast is not good

Location & surroundings

Sonesta ES Suites Atlanta Alpharetta Windward
5465 Windward Pkwy W, Alpharetta, United States

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Sonesta ES Suites Atlanta Alpharetta Windward

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