Valhalla Hotel and Conference Centre

Canada , Thunder Bay-ON
Thunder Bay, 1 Valhalla Inn Rd
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100 reviews shown

8/10

Excellent

13 Jun 2026

Carolyn

Room was updated from the last time i was there. This would ne my 4th time stsying st the valhalla. Good rates compared to other hotels. Rooms clean spacious.. Only a little noisy with the airport close by. I had asked for a room on the front facing side to lessen the noise but was given a room directly facing the airport. After 11pm less flights made it quieter... Overall recommend would stay again. Parking free lots of room.. Thank you

Partner

10/10

Exceptional

11 Jun 2026

Matt

Nice rooms and good location

Self

10/10

Exceptional

10 Jun 2026

IVAN

Good location. Clean room. close included parking. Bring your own pillow.

Friends

2/10

Poor

08 Jun 2026

Chelsey

Staff was nice but the room was dirty and there was garbage outside of our room.

Pet

4/10

Poor

08 Jun 2026

Debora

The room had very little lighting. Lamps didn't work. Towels were cheap and thin.
For the price charged it definitely is no better than a 2 star rating.

Partner

8/10

Excellent

07 Jun 2026

Igor

Place is clean, huge parking lot, restaurant in the hall.

When we stopped they had a maintenance of the far elevator so my trip with the luggage was quite long.

Family_with_children

6/10

Pleasant

02 Jun 2026

Heather

The rooms were clean and beds comfortable. Only one desk chair in room. Big open space where comfortable chair should have been. Unable to get into courtyard. Doors locked. Very big hotel and had to walk a mile to get ice. Parking lot blocked off and no signage or direction where to park when arrived. When checking in directed to the hallway ti go to the left to go to room. Our room was almost the farthest to the back of a very large building and we walked the entire bldg to get to our room with our luggage. The staff should have explained where to park and which door to enter.

Pet

4/10

Poor

01 Jun 2026

Terry

Not having stayed at the Valhalla for some time, on this visit we noticed that the facility was definitely looking rundown and in need of at least a thorough cleaning if not a major refurbishment. During check-in we had to avoid stepping through a large pool of water in front of the reception desk. The staff seemed oblivious to it.
Our room was not cleaned on our second day of the booking, with an explanation from the management that there was not enough cleaning staff at work that day. One front desk employee stated that in order to have the room cleaned we had to request this service each day. Shortly thereafter another front desk employee said that was incorrect and the room should be cleaned every day. Finally someone from maintenance brought clean towels and emptied the waste baskets, but apologized that he was not allowed to clean the room or make the bed (union issue?).
The main parking lot was roped off because of paving maintenance scheduled to start one week after our stay there. A notice to this effect was posted in the lobby. The lack of parking spaces resulted in many cars trying to access the lot despite the \"no access\" tape across the entrances; some times we had to resort to the same action, due to no availability in the secondary lot.
Restaurant staff were excellent, but the limited menu for both breakfast and dinner had almost no gluten-free options (my wife is celiac). The staff tried to accommodate her, but their hands were tied.

Family

10/10

Exceptional

01 Jun 2026

Lucille

Parking was blocked off due to anticipating parking lot sweeping a week away. This was very inconvenient. Otherwise, great place to stay!

Family_with_children

10/10

Exceptional

01 Jun 2026

Sven

Rolling up to the hotel, parking was convenient and ample. Front desk staff was ok, neither friendly or unfriendly. There was only 1 elevator working, but there were plenty of luggage carts, which made the long walk to our room easy. This place is huge. Our room was perfect. It was clean, modern, well equipped and had a comfy bed. The only drawback was the carpet in the hallways to get to your room. It had an old musty odour to it. Our room was all laminate flooring, which was great. Checkout was easy, with front desk staff that appeared emotionless. Overall a great stay.

Partner

2/10

Poor

01 Jun 2026

Tanya

The only thing that I like about this pls e was checking out and the free airport transfer that was amazing. The driver was great. The checkout was smooth as well. The rest of my stay was terrible hotel staff was not accommodating, not helpful, I prepaid for my room and checking in still took over 20 minutes. The elevators were not working closest to my room so I had to walk very far with a lot of luggage and a puppy to get to and from the lobby. When I asked to get water sent to my room as it was a very long travel day for me and I arrived late had a brand new puppy with me and with the elevator being down I had hoped they could bring some to me and charge it to the room they wouldn’t. So I ordered food to my room then. So I could at heart get food and drinks that way. They then wouldn’t allow the driver up to my door. So my food sat without my knowledge. I ended up going down grabbing it. It was ice cold so I did not eat it as it was close to 1 am at that point. Terrible hospitality. But nice bed. No plug in bath tub though if you are a bath person. The lighting is terrible in the room as well one desk lamp and two tiny ones by the bed and one at the entrance when you first come in. Very dark rooms.

Self

10/10

Exceptional

30 May 2026

Lisa Lorraine

Great place to stay!

Family_with_children

10/10

Exceptional

30 May 2026

Nathan

Hotel room was very clean and staff were nice!

Partner

10/10

Exceptional

29 May 2026

Rasha

Great place, clean and very nice staff. Free parking.

Family_with_children

10/10

Exceptional

28 May 2026

Deanne

The room was clean and there was plenty of parking. Just a short drive into Thunder Bay.
Despite being close to the airport, I found the hotel quiet.

Self

10/10

Exceptional

26 May 2026

Roger

Looking a bit beat up again, Needs a good spring cleaning inside and out. Great location to airport and great parking. Staff are great especially morning shuttle driver!

Friends_and_family Family

6/10

Pleasant

24 May 2026

Tom

Overall the room was clean with exception to the glass windows. Greasy hand and face prints on the inside panels by

8/10

Excellent

23 May 2026

Mary

Nice place have stayed her for several decades.
Prices have greatly increaded these last few years.

Partner

10/10

Exceptional

23 May 2026

Sandra

Super hotel. Tres propre et le personnel est accueillant.

Partner

6/10

Pleasant

23 May 2026

Stephanie

Room was alright but VERY noisy guests in room above. I would not recommend staying on ground floor if it can be avoided.

Partner

10/10

Exceptional

21 May 2026

Gillian

Room was very clean, bed really comfortable and plenty of pillows. Low lighting in room, no overhead.

Self

10/10

Exceptional

19 May 2026

Randy

Clean rooms staff were very helpful. I had to stay an extra week in Toronto. Everything went wrong but he got through it. The staff at reception remembered me and my husband. I owed for another week. Management said no charge. Get home safe

Self

8/10

Excellent

19 May 2026

Shelley

Property was clean and staff was friendly

Partner

10/10

Exceptional

19 May 2026

Bob

Nice place! Excellent cook in restaurant too!

10/10

Exceptional

19 May 2026

Terry

Nice clean hotel with friendly and efficient staff
We took advantage of their long term parking
Great stay!

Partner

8/10

Excellent

18 May 2026

Courtney

We booked a weekend stay for our babymoon, it was such a beautiful weekend and all the staff, especially in the restaurant, were so kind.
The floors in our room were a little dirty but other than that we had no problems with our stay

Partner

8/10

Excellent

18 May 2026

Selena

Small fridge doesn't have freezer section.

Family

10/10

Exceptional

18 May 2026

Michael

The staff was great, room was fantastic and I would definitely stay here again!

Friends

6/10

Pleasant

17 May 2026

Alex

Shower gel was empty

8/10

Excellent

17 May 2026

Annick

Good stay. Should have table and patio chair outside on the terrasse to go.

Really clean, easy to locate. Close to stores and restaurants.

Self

8/10

Excellent

15 May 2026

Kara

We appreciated the ground floor room with outside access while traveling with our dog.
The hotel is a bit dated but has amazing common spaces with unique architectural details. The pool and sauna were very clean and provided a perfect break after a long day driving.
We had dinner and breakfast at the restaurant and both our meals were excellent and fairly priced.
It was only unfortunate that other guests were not respectful and played loud thumping music late into the night.

Partner

8/10

Excellent

15 May 2026

Warren

Good choices for breakfast

Business

10/10

Exceptional

15 May 2026

Beverley

Great room, we parked a 28” RV easily around back.

Partner

8/10

Excellent

12 May 2026

Krysti

Clean room. Quiet

Self

10/10

Exceptional

11 May 2026

Damien

Good

Friends

8/10

Excellent

10 May 2026

James

Had a bit of a smell an certain spot's other then that I have no complaints

Family_with_children

8/10

Excellent

10 May 2026

Patty

Room was clean. Was a bit worried about the contents of our car overnight based on a comment at check in, but it was ok. Nice to have a restaurant available for supper. Was quite busy when we were there (weekend) but had a quiet sleep.

Family

10/10

Exceptional

10 May 2026

Denise

The staff and management are wonderful. We never had any issues at all and will stay here again. My husband needed heart surgery in Toronto On, this in it self was overwhelming. The management gave us two weeks of free parking and shuttled us to the hotel. Unfortunately, my husband had a couple complications, and we had to stay in Toronto for a total of 3 weeks. I came to pick up our car, i had my credit card ready to pay for the extra week. The manager said not to worry about paying that extra week. I recommend the Valhalla to everyone. We will be back soon. Thank you for everything.
Denise Krieger

Partner

10/10

Exceptional

08 May 2026

Kyounghee

clean room

Partner

8/10

Excellent

05 May 2026

Andrea

We had a connecting door and we could hear everything in the next room. They had a little kid who had a nightmare and it was like they were in our room.
It was fine for us but if you need quiet ask for a room that does not connect

Family

10/10

Exceptional

03 May 2026

SRINIVAS

Very nice and clean hotel. The staffs are very friendly and helpful. Skal Restaurant is quite and nice. This hotel have an airport shuttle which runs every 15 min. The check out time is 11 am but when i asked then they offered me untill 1 pm which was really helpful.
The hotel is just minutes away from the ThunderBay airport and walking distance to walmart and some eateries which is nice. Thanks to all the staff who made my stay so nice.

Self

10/10

Exceptional

01 May 2026

Jane

I had a short stay. Clean and comfy!!!

Self

8/10

Excellent

27 Apr 2026

Deanna

They don’t have a hot tub but the pool was warm and the sauna was great

Family_with_children

8/10

Excellent

26 Apr 2026

Breanne

Business

6/10

Pleasant

26 Apr 2026

Daniel

Lack of setting for rooms with 2 beds parking lots rough a pot holes in parking area. Tubs aren’t checked for stoppers not much mingling with hotel staff

10/10

Exceptional

25 Apr 2026

Scott

We stayed on our way thru to Kenora and on our way back. Fantastic staff. Dined in again and it was great food and service. Rooms are nicely appointed and clean.

Partner

10/10

Exceptional

22 Apr 2026

Scott

Check in was quick. Bed was very comfortable. We were a little hesitant about dining in after reading reviews but we were impressed with the food and the excellent service.

Partner

10/10

Exceptional

22 Apr 2026

Andrea

Clean comfortable room. Check in and restaurant staff were friendly and efficient.

Partner

4/10

Poor

21 Apr 2026

Karl

Restaurant was horrible. Room barely adequate. Do not go.

6/10

Pleasant

21 Apr 2026

Sonia

I wasn’t given any information on check in regarding on site services like lounge or breakfast, nor was I given any information on how to access wifi. The clerk mentioned I had booked through Expedia and I believe because of that I was given a sub standard room. There were no lamps, and only tiny night lights beside the beds. There was no arm chair or love seat to sit on, only a chair at a desk with no phone outlet to charge my phone. There was no clock in the room either. This is just a guess but I think those guests deemed as “less than” are given less than desirable rooms. Booking through Expedia shouldn’t make a difference in how I am treated as a guest.

Self

10/10

Exceptional

19 Apr 2026

Laura

We enjoyed our stay at Valhalla hotel! Not only the hotel was great, but the staff was very friendly and informative.

Being close to the airport and offering free shuttle and park 'n fly as an amenity was definitely one of the highlights!

We recommend staying here!

Partner

10/10

Exceptional

18 Apr 2026

Nathanial

Room was spacious & had clean sheets plus the staff both in restaurant & hotel lobby was friendly, I had a good overnight stay and definitely will rebook with Valhalla again

Business Family

10/10

Exceptional

17 Apr 2026

Denise

Everything was great

6/10

Pleasant

17 Apr 2026

Juanita

6/10

Pleasant

16 Apr 2026

Roger

Noise

Self

10/10

Exceptional

14 Apr 2026

Sheldon

2/10

Poor

13 Apr 2026

Donovan

Pretty hard to sleep with dozens of completely unsupervised 14-year-old hockey tournament hooligans running around the hallways and yelling at the top of their lungs until 2:30 AM. Where was security?

8/10

Excellent

12 Apr 2026

Joe

All good

10/10

Exceptional

12 Apr 2026

Dennis

Great hotel and restaurants!

6/10

Pleasant

12 Apr 2026

Athaliah

Parking okay.

Family_with_children

10/10

Exceptional

11 Apr 2026

Christian

Amazing staff and clean place

Partner

10/10

Exceptional

11 Apr 2026

Randal

Everything was great except parking lot had not been cleaned in a long time. So parking was uneven and slippery

10/10

Exceptional

08 Apr 2026

Michelle

Clean room, super friendly staff and chill but professional atmosphere

Self

6/10

Pleasant

07 Apr 2026

Michele

Staff were friendly. Room cleanliness was poor. The park and stay option is convenient, which is why we said there.

Partner

10/10

Exceptional

07 Apr 2026

Jesica

Nice clean rooms- friendly staff

10/10

Exceptional

07 Apr 2026

Phoenix

Quick check in

Self

10/10

Exceptional

06 Apr 2026

Melanie

Awesome place

Pet

10/10

Exceptional

06 Apr 2026

Jaynie

Hotel is in great condition. Staff are great and accommodating. Stay was great.

Self

8/10

Excellent

05 Apr 2026

Hilta

I didnt need laundry done or shuttle

The room looked clean but the floor needed to get swept and only one chair it was abit difficult to sit on the bed.I did asked for a chair and it was old chair back in the 80s, one short leg.
We enjoyed our stay it was quite bed was very comfortable.

Partner

10/10

Exceptional

05 Apr 2026

Howard

Everything including Skal Restaurant was excellent.
The airport shuttle was a reason for staying there.

Self

10/10

Exceptional

04 Apr 2026

Himanshu

All good

6/10

Pleasant

04 Apr 2026

Thompson

Too noisy.

Self

10/10

Exceptional

04 Apr 2026

Mark

A large luxurious Hotel, exceeded my expectations. Room was modern, updated and huge. Has amenities that most others don't, Restaurant, pool, fitness facility that are actually worth using.

Pet

10/10

Exceptional

02 Apr 2026

Richard

Everything was good.

10/10

Exceptional

30 Mar 2026

Florence

Lots of parking

Family_with_children

8/10

Excellent

30 Mar 2026

Ricky

Good

10/10

Exceptional

30 Mar 2026

Heather

Excellent Service provided!

Partner

10/10

Exceptional

29 Mar 2026

Samantha

Floors needed a better sweep

10/10

Exceptional

29 Mar 2026

Michelle

Spacious, modern and clean room. Very nice decor. Helpful staff.

Family

8/10

Excellent

28 Mar 2026

Shelley

Enjoyed a beverage in the Sksl restaurant and a quick bite to eat newly renovated

Partner

10/10

Exceptional

27 Mar 2026

Louis

Quiet sleep

8/10

Excellent

24 Mar 2026

Debora

Nice clean room
We didn’t wait long for the airport shuttle

Partner

2/10

Poor

22 Mar 2026

Jakob

Check in staff were rude and didn't honor my VIP meal vouchers like last time. Also overbooked my room and downgraded me to a cheaper room without compensation. 3rd floor hallway was not cleaned and had the same junk/garbage on the floor throughout our day stay. Save your money and stay at another hotel down the road. Will not return.

Partner

10/10

Exceptional

21 Mar 2026

Kevin

Clean, comfortable, staff was very courteous.

Self

4/10

Poor

21 Mar 2026

Stephanie

Please clean up around the property!!! I shouldn’t have to tell my kids to not touch needles or step over drunk homeless people!!!

Family_with_children

4/10

Poor

21 Mar 2026

Jessica

The other people were extremely loud at 2am. It was cold in our room, i asked for xtra blankets and they were never delivered. When we turned on the heat, it was super loud so we had to turn it off so we could sleep.

Family_with_children

8/10

Excellent

20 Mar 2026

Tom

It seemed like grand central station downstairs at all hours. It seems it is a roadcrew hotel among other things.
We found it very appealing and nice as it was quiet at night despite the continual late night arrivals
The restaurant was quite good - salad fresh and tasty, burger fairly simple and tasty 😋
Server - little older guy-was a good friendly chill person. Power to us older guys who “just know”.

Family

8/10

Excellent

20 Mar 2026

Jocelyn

The blanket smells bleach but the other things are good.

Self

10/10

Exceptional

19 Mar 2026

Delores

Didn’t use the amenities but enjoyed my stay

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Kellie

We were placed in an accessible room. High toilet, like I needed a step stool to get on it and I’m 5’1”. No body wash in the shower.
Bed very comfortable and slept well after a long flight. Very handy to have the shuttle available

Friends

10/10

Exceptional

19 Mar 2026

Chantelle

Clean rooms and staff are always great. Hidden gem of a restaurant beside the lobby. Great spot for Thunder Bay. Even offers airport shuttle service

Partner

10/10

Exceptional

19 Mar 2026

Vicki

I found the room to be newly renovated, very clean, lots of storage for clothes and room to move around. The food was VERY VERY good. Had 3 lovely breakfasts and a couple meals with friends and we all thought the food was great. Restaurant and front desk staff very friendly and accommodating.

Partner

6/10

Pleasant

15 Mar 2026

Grace

Staff seemed a bit distracted. Restaurant is cozy with decent service. Rooms are clean but a little noisy. Convenient location.

Business Self

8/10

Excellent

15 Mar 2026

Adoracion

I had 1 issue that i reported to the reception. I wanted to use the hanged hand towel in the rack, wheni opened it, there were hairs

Self

4/10

Poor

14 Mar 2026

Sophie

There's a lot of damage, both in the hallways and even worse in the room.

The room was poorly cleaned. There were several sticky patches on different surfaces. The floor showed signs of wear.

10/10

Exceptional

12 Mar 2026

Richard

The airport shuttle was excellent.

8/10

Excellent

10 Mar 2026

Brandon

Good

Self

10/10