Delta Hotels Thunder Bay

10/10

Exceptional

06 Aug 2026

Kareen

A little taste of luxury was well needed and delivered beautifully.

6/10

Pleasant

28 Jul 2026

Yi-Chun

Everything was good, however the underground parking is too expensive, and outdoor parking is limited and inconvenient.

10/10

Exceptional

27 Jul 2026

Kialyanna

I would stay for my next visit

10/10

Exceptional

24 Jul 2026

Fred

Great location on the water. Well maintained, courteous staff, and marina park is just outside the hotel.

6/10

Pleasant

22 Jul 2026

Devin

This hotel presents very nicely. Good aesthetic and atmosphere. The building and room were clean. The check in staff were nice and professional.

I got bumped from a king bed to two queen beds… ok
There are 10 “included” parking spaces and if they’re full you have to pay extra for underground parking… what?
There’s noise in the floor above starting at like 11pm to 1am… why?

These are not MAJOR issues, but this is not what I expect when I pay nearly $300 for a Marriott chain room.

Partner

10/10

Exceptional

20 Jul 2026

Karli

Love this hotel. Beautiful view of the water. The pantry stocks all of our favourites. We will be back!

Partner

10/10

Exceptional

19 Jul 2026

Matthew

Room and staff were great, shower was big and overall room was clean and comfortable. Only nit pick was room service came in take out containers and was soggy and had those crappy wooden forks. But hey at least they have it.

View was also amazing and walking the docks nearby is highly recommended. Would also recommend just going to restaurant to sit down.

Partner

6/10

Pleasant

14 Jul 2026

Johann S.

The overall cleanliness was adequate. The lobby washroom was poorly maintained. All the toilets were full of urine and feces. Whether this was an act of goofiness from hotel guests or others. When I walked in I was hit with the mal odour equivalent to a roadside outhouse. Hopefully this is not representative of the Marriott standards.

Partner

4/10

Poor

13 Jul 2026

Kevin

Parking parking parking was a huge issue. The hotel blames the city, but there is just a lack of parking and the site with the most is a huge walk from the hotel. One of the weirdest parking situations I have ever encountered for a hotel. Even big city downtown hotels have better parking. The other problem was the hours. We came in from a long day of travel around 8:30 pm, and the restaurant closes at 10 pm on a Friday night?? It’s such a dead area, and because of the lack of parking, we dare not move our car from the one spot we got, so we rushed through a very expensive dinner at the hotel restaurant!

Partner

10/10

Exceptional

13 Jul 2026

Scott

Rooms/staff/property was top notch. I thought price was way too high for a Sunday/Monday. As well food was just ok in the restaurant. Only My opinion…staff in the restaurant/bar They could sell ice to an eskimo. Nice to see people with charisma and that are out going especially with youth and this digital age.

Only two gripes

#1) they were cleaning/washing down the bricks where one would park when checking in so it was closed with pylons. When I’m paying 400.00 plus a night get the staff to do that job early a.m. and not during check in hours.
#2) the area west of the hotel….”other side of the tracks” is a little rough around the edges…some of the places a tourist wanted to visit were closed Sunday/Monday which is when we were there and looking forward to. No fault of the hotel but the next time someone from the chamber of commerce visits might want to mention police foot patrol presence and to clean up the walkway over the tracks. My chicken barn smelt better

10/10

Exceptional

10 Jul 2026

Ethel

It awoke stay next I would top floor look to sleeping giant:)

Family

10/10

Exceptional

29 Jun 2026

Leann

Staff is great!

Partner

4/10

Poor

26 Jun 2026

Jillian

Restaurant was poor service and the menu items were not available and very expensive for what we got. Room was clean but ask for water facing room. You can hear the trains running all night on the rooms on the other side. I’ve stayed at the Delta in Toronto and it is far superior than this Delta. Not worth the high rate per night.

Partner

10/10

Exceptional

26 Jun 2026

Lauren

The most incredible view of the harbour. Friendly staff, clean rooms, good food.

10/10

Exceptional

15 Jun 2026

Tammy

Amazing food , and location - views are amazing -

Family

10/10

Exceptional

15 Jun 2026

Armand

The whole time from check in to check out was excellent.
The staff was great as we did have a problem and they looked after it ASAP.
The dinner area was also great, the food was great.
The lobby was very pleasing and your were greeted when entering.
The parking was also good, had no problems what so ever .
The room was great with a view of the marina, very modern and up to date.
I would greatly suggest the people stay there, it is the destination spot.
The value is there don't short change yourself , treat yourself the stay is worth it.

Partner

10/10

Exceptional

10 Jun 2026

Wilma

Loved this hotel. The location was great - very walkable. We had fish and chips at the restaurant and I think it was the best I have ever had. Staff was pleasant and helpful. Very enjoyable stay.

Partner

10/10

Exceptional

08 Jun 2026

Morgan

The staff was very accommodating and helped with an early check in. The room was well appointed and clean. Finding parking can be a challenge but on a Sunday night it’s super easy.

Self

10/10

Exceptional

04 Jun 2026

Susan

Limited onsite parking did not feel comfortable leaving vehicle in overflow parking area
Breakfast included would be nice give the nightly rate where your other Marriott hotels provide breakfast

Friends

6/10

Pleasant

03 Jun 2026

Candice

The espresso machines are a nice touch, but not everyone is familiar with how to use them. It might be helpful to provide simple instructions, including how to make a regular cup of coffee, for guests who aren't looking for specialty drinks.

The blinds are attractive, but they don't offer much privacy since you can easily see through them from both inside and outside. They also do very little to block sunlight. Adding curtains would greatly improve both privacy and light control.

Considering the hotel hosts a large number of weddings and events, I was surprised by the lack of soundproofing. The loud music and bass vibrations from a wedding reception continued until around midnight, making it difficult to relax and sleep.

The parking lot was also challenging to navigate, and the signage throughout the property could be improved. Better directional signs would make finding parking and getting around much easier for guests.

Family

10/10

Exceptional

28 May 2026

Caroline

Lovely location , could use some cleanup in the back of the parking lot.

Pet

6/10

Pleasant

24 May 2026

Melinda

Check in took a very long time with only one person in front of us. Very confusing information about where you can and can’t park. Most of the parking for the hotel is 3 blocks away which was not convenient at all.

Partner

10/10

Exceptional

24 May 2026

Susie

Great place to stay!

10/10

Exceptional

18 May 2026

Alan

Great

10/10

Exceptional

18 May 2026

Dennis

This hotel is well located on Lake Superior across from the Sleeping Giant. The rooms and the dining room offer a beautiful view of the lake and harbour.
Also, it's close to the downtown area, which is a short walk away.
I enjoy this hotel whenever I'm on Thunder Bay.

10/10

Exceptional

16 May 2026

Kathy

We absolutely loved this property and the staff went above and beyond. The hotel was beautiful, the surroundings beautiful and the staff couldn’t be more friendly and do enough for us. We would highly recommend staying here.

Partner

10/10

Exceptional

09 May 2026

Douglas

The property is relatively new and great place to stay .

Partner

10/10

Exceptional

23 Apr 2026

Raven

The parking situation was ridiculous but besides that everything else was good

Partner

10/10

Exceptional

20 Apr 2026

Craig

.

6/10

Pleasant

16 Apr 2026

Christopher

The property was in a scenic area. The handicapped automatic door entering the building didn't work. One of the two elevators didn't work. Parking was a challenge. The room itself was fine; plain, nothing fancy, but it worked for my needs.

Partner

6/10

Pleasant

15 Apr 2026

Larry

It’s April and they have Xmas decorations outside. Only 1 elevator was working. The handicap door buttons for both doors did not work. The Manager needs to be more urgent to getting this in order. The price was excessive and had I had more time I would have researched a different hotel.

Partner

10/10

Exceptional

13 Apr 2026

Gina

Very clean
Freindly staff

10/10

Exceptional

12 Apr 2026

Thembelihle

The room was very clean and the staff was friendly and helpful

Partner

10/10

Exceptional

10 Apr 2026

david

Restaurant and bar very good

Partner

10/10

Exceptional

07 Apr 2026

Alan

Beautiful location on the shore of Lake Superior. Upscale from the typical Thunder Bay hotel

6/10

Pleasant

05 Apr 2026

Marcie

Good view of the city

Self

8/10

Excellent

28 Mar 2026

Nick

Clean room, nice view with floor to ceiling windows

6/10

Pleasant

19 Mar 2026

Jeremy

there was a weird odor in the room, after showering and going to sleep, 2 of the pillows smelled like someone's gross sweat, had to toss those to the floor. definitely has lowered their standards since my last stay there a few years ago.

Self

8/10

Excellent

18 Mar 2026

Sean

Clean room, good staff, great bar and restaurant.

10/10

Exceptional

15 Mar 2026

Darcy

Nice king room

10/10

Exceptional

01 Mar 2026

Meghan

Staff was great. The room had a few stains on the floor, but overall spotless.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2026

Emily

Clean room, helpful staff, great breakfast

Friends

8/10

Excellent

27 Feb 2026

Abdul

Clean room and comfortable bed

6/10

Pleasant

21 Feb 2026

Kaitlin

The shower was awful. More seating is needing in the room.

Partner

10/10

Exceptional

19 Feb 2026

Alyssa

Clean, kind staff, we got extra chocolates for Valentine’s Day

Partner

6/10

Pleasant

16 Feb 2026

Kirsti

Staff were lovely. Book

10/10

Exceptional

15 Feb 2026

Tom

Very clean and friendly

Business_and_leisure Partner

10/10

Exceptional

15 Feb 2026

Justin

Clean, quiet, the amenities and the staff were all great!

Partner

10/10

Exceptional

14 Feb 2026

Shelley

Beautiful rooms clean jazz night great food

Leisure Friends

10/10

Exceptional

01 Feb 2026

John

Clean

Partner

10/10

Exceptional

25 Jan 2026

Carol

Staff was friendly & helped with a smile.
Room was clean & well stocked with toiletries, water & coffee machine. Loved the TV which had a personal welcome message displayed. Each day, depending on time of day the message on TV would have a personal message to me. On my departure day the TV had a departure message & thanking me for my visit.
My only negative comment would be that the toilet paper was too thin. Double ply would be nicer.

Leisure Self

10/10

Exceptional

24 Jan 2026

Rylan

Really nice place.

Self

10/10

Exceptional

24 Jan 2026

Allan

Clean room and wonderful staff!

4/10

Poor

10 Jan 2026

Brad

Checked in late and room wasn’t ready. Not a big deal I guess but you asked. I checked in after 6 and had to wait…

8/10

Excellent

08 Jan 2026

Dale

Didnt have breakfast

10/10

Exceptional

08 Jan 2026

Garnet

Clean room | Staff | Breakfast | Parking

Leisure Family

10/10

Exceptional

02 Jan 2026

Real

Yes

4/10

Poor

01 Jan 2026

Ali

The staff were not caring … ask for a comb , they said they don’t have .
the Room key wasn’t opening the parking door .. in -30 degree , I had to call them to open everytime …one of them called “Mike” refused to open and made me to go to lobby .he said they can not open it while all others were doing it in last days …the sink was blocked .. I told them they fixed and again it was blocked .

Business Self

8/10

Excellent

28 Dec 2025

Robert

Clean rooms and quiet.

10/10

Exceptional

17 Dec 2025

Len

Clean room. Friendly courteous staff. Will book again!

Leisure

10/10

Exceptional

11 Dec 2025

Charrly

I always enjoy my stay at the Delta. Its so clean and comfy and the staff is amazing.

Partner

10/10

Exceptional

11 Dec 2025

Michael Joseph

Nice hotel

10/10

Exceptional

09 Dec 2025

Davis

Overall very good

Leisure Partner

10/10

Exceptional

09 Dec 2025

Amanda

Best hotel in Thunder Bay

Business

10/10

Exceptional

07 Dec 2025

Kimberley

Room was beautiful, staff was great. Didn’t have breakfast

Business_and_leisure Partner

10/10

Exceptional

02 Dec 2025

shawnalee

💜

Leisure Friends

8/10

Excellent

25 Nov 2025

Badiri

Customer requests attended to speedily and satisfactorily e.g. change of room to one with bathtub. Overall cleanliness excellent. Reception and restaurant staff very good in customer service.

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Helen

Breakfast good not free

Leisure Partner

10/10

Exceptional

22 Nov 2025

Shirley

So comfortable! The room was superb, the hotel is clean and fresh, the staff are friendly. It was so comfortable and I slept so well. Pleasant outdoor environment.

Business Self

10/10

Exceptional

18 Nov 2025

Katelyn

Comfortable

10/10

Exceptional

14 Nov 2025

Paulo

Spacious clean room and friendly staff. Beautiful location. Only con was the train crossings would sometimes block your ability to drive into town

10/10

Exceptional

31 Oct 2025

Ashley

The room was very clean and staff were very friendly! Also the food was delicious.

Leisure Family

10/10

Exceptional

26 Oct 2025

Edward

Awesome

It was a delicious breakfast, lots of healthy options

Self

10/10

Exceptional

26 Oct 2025

Clifford

Room very clean and staff very friendly

Partner

2/10

Poor

24 Oct 2025

Michelle

The restaurant service was extremely slow. We paid for underground parking and it was not available one of the days that we paid for. We had to park outside and our car alarm went off because someone tried to break in. On our last day, we left our door locked and the hotel service person that cleaned our room failed to close the door all the way. When we returned in the evening, we realized our room had been left unlocked since it was cleaned with our valuables inside. I was told the manager would contact me about this, but the manager never did. We have stayed at this hotel 3 times. We had good experiences in the past, but it was terrible this year. We will not be back.

Friends_and_family Family

4/10

Poor

23 Oct 2025

Jillian

My room was uttterly filthy with stains oozing on the carpet from under the bed - bathroom was also dirty in numerous spots - hotel staff were not quick to help and tried to explain it was the design on the tiles !
Upper management cor

10/10

Exceptional

22 Oct 2025

Katelyn

Comfortable

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Andrew

Good location, parking is close

10/10

Exceptional

13 Oct 2025

Charrly

We were only there for a quick stay but the room was clean and comfy.

Partner

10/10

Exceptional

05 Oct 2025

Laurel

Lovely place right on Lake Superior.

Business_and_leisure

10/10

Exceptional

21 Sep 2025

Steven

Beautiful hotel on the waterfront

Leisure Friends

10/10

Exceptional

21 Sep 2025

Dean

It was all good

4/10

Poor

20 Sep 2025

Katharine

Over priced, parking is a nightmare. Front door hard to open, entrance unclean. No concierge, getting luggage in and out was cumbersome. Heating needed servicing when we arrived. Homeless in walkway to downtown eating. Not recommended

10/10

Exceptional

16 Sep 2025

Cass

Was the best stay i have had in Thunder Bay!

Business_and_leisure Self

10/10

Exceptional

09 Sep 2025

Nicklas

Was a perfect stay

4/10

Poor

07 Sep 2025

Bethany

The staff were very welcoming and friendly but for the price I paid, I wish the room was a little bit nicer. Upon checking in we got to our room and it smelt funny, like body odour. The room was nothing special and there was no microwave. This was my first time staying in a fancy hotel, so checking in a hotel room that looks just like all the others, was rather disappointing. Also there is little to no parking available.

Leisure Friends

10/10

Exceptional

07 Sep 2025

Jermaine

Very awesome place and service. And maybe abit to high on the price per room

Leisure Pet

10/10

Exceptional

05 Sep 2025

Robert

Grest room Restaurant was amazing

Leisure Partner

8/10

Excellent

01 Sep 2025

Victoria

At times the check in had a long line.
Restaurant food could have been better, great space. Food ok

Leisure Family

6/10

Pleasant

30 Aug 2025

Melissa

The stay started rough, but happy to say the service staff did their best to try to make it better. There was a large event happening in the area of the hotel, this parking and access to the hotel was restricted by parking staff. The parking staff would not let me drive to the hotel, which was about a km away, also the parking staff were unkind and used foul language. I parked and walked to the hotel, they staff were less than impressed with the event parking staff. I walked back to my car and had a second run in with the parking staff. Eventually, getting thru the parking staff. The hotel staff held a parking spot for me which was so very kind. Also the hotel staff gave me access to their pantry (snack options available). This was wonderful as it was fully stocked and had plenty of bottled water. My stay was for two days and two nights. After the first night, I did need the room cleaned so I put the dnd sign on the door handle. When I return that night, the room had been cleaned. This was particularly unpleasant as I had not wanted anyone to enter the room for cleaning. Over all the staff were kind and tried be as helpful as possible, that is most appreciated!

10/10

Exceptional

28 Aug 2025

Gregory

Beautiful location and high-end experience.

Leisure Pet

10/10

Exceptional

28 Aug 2025

Joannie

Please put your bbq brisket back on the menu - best thing there. Get a new smoker if u have too. Expand on ur parking for gold guest

2/10

Poor

20 Aug 2025

Robert

For the price of this stay I was very disappointed with a lot about this property . I wasn’t able to get a working key card . The staff did try there best but I was disappointed with this trip

Leisure Friends

4/10

Poor

20 Aug 2025

Verified traveler

Basic hotel not very appealing for the price

Pretty basic room nothing fancy for the price you pay and only hotel youpay for parking in the city the only difference is its near water i had no choice to say there since other places were booked and my flight was cancelled and west jet didn’t accommodate me it was this or sleep on a bench outside the airport

Business

10/10

Exceptional

18 Aug 2025

Deiter

Hotel was clean, staff was professional and kind, thoroughly enjoyed our stay. If I had to say what I didn’t like it would probably be parking when underground or directly outside the hotel was at capacity, was a bit of a walk to get from their off site parking to the hotel. Also no stair access, was forced to wait 45 mins in lobby as maintenance worked to get the elevators fixed.

2/10

Poor

18 Aug 2025

Adrian

The Delta TB property is ok, but the reservation by Expedia was not. I paid Expedia for room \"extras\" including car parking and a gas card, but the staff at the reception had no information about these.

10/10

Exceptional

17 Aug 2025

Ken

Food was excellent and very nice restaurant

Leisure Partner

10/10

Exceptional

16 Aug 2025

peter

Staff was excellent and the beds were luxurious

Leisure Partner

10/10

Exceptional

15 Aug 2025

Laura

It was a lovely place to stay

Leisure Family

10/10

Exceptional

13 Aug 2025

Ellen

Parking is a bit of a pain but the location is beautiful and Delta stays are consistently and reliably comfortable.