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Seasons Hotel - Causeway Bay

Hong Kong · Hong Kong – China

Room D, 9/F, Haywood Mansion, Paterson Street, 57View location

5.6/10Review score487 Reviews
Cleanliness6.2/106.2
Service6.0/106.0
Comfort5.4/105.4
Condition5.4/105.4
Location9.0/109.0
Neighborhood8.0/108.0
Amenities5.0/105.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Seasons Hotel - Causeway Bay

Located in the lovely area of Causeway Bay, Galaxy Hotel enjoys a commanding position in the restaurants, nightlife, shopping hub of Hong Kong. The hotel lies 0.2 km from the city center and provides accessibility to important town facilities.

With its convenient location, the hotel offers easy access to the city's must-see destinations. At Galaxy Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities.

The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, taxi service, 24-hour front desk, express check-in/check-out, luggage storage.

Step into one of 8 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning which can be found in some rooms.

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Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Galaxy Hotel is a smart choice for travelers to Hong Kong, offering a relaxed and hassle-free stay every time

With a stay at Seasons Hotel - Causeway Bay, you'll be centrally located in Hong Kong Island, within a 10-minute walk of Victoria Park and Hong Kong Sogo. This hotel is 0.4 mi (0.6 km) from Hong Kong Stadium and 0.7 mi (1.1 km) from Happy Valley Race Course.

Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include electric kettles, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Popular amenities

Free WiFi
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Private host property Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Minimal age
    18
  • Spoken Language

    Chinese (Cantonese)

    English

    Chinese (Mandarin)

Nearby attractions

Causeway Bay Shopping Plaza 0.1 km / 0.1 mi
Lee Gardens 0.1 km / 0.1 mi
Times Square Shopping Mall 0.3 km / 0.2 mi
Sogo Causeway Bay 0.5 km / 0.3 mi
Victoria Park 0.5 km / 0.3 mi
Hong Kong Sogo 0.5 km / 0.3 mi
Hong Kong Stadium 0.6 km / 0.4 mi
Wan Chai Road 0.8 km / 0.5 mi
Victoria Harbour 0.9 km / 0.5 mi
Causeway Bay Typhoon Shelter 1 km / 0.6 mi
Happy Valley Race Course 1.1 km / 0.7 mi
Central Plaza 1.6 km / 1 mi
Hopewell Centre 1.6 km / 1 mi
Golden Bauhinia Square 1.9 km / 1.2 mi
Hong Kong Academy for Performing Arts 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 38
  • Single rooms: 5
  • Twin rooms: 5
  • Double rooms: 10
  • Suites: 4
  • Triple rooms: 14
  • hotel
  • MasterCard
  • Visa
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 15 more facilities & services
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Lift accessExtra charge
  • Concierge
  • Luggage roomExtra charge
  • Smoking areaExtra charge
  • Early Check-in
  • Charges for late arrival
  • Identification card at arrival
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR WITH DOUBLE BEDTRIPLE • SUPERIOR WITH DOUBLE BEDTPL.DB-SU

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    TRIPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDSROO.2D

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    Room TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Seasons Hotel - Causeway Bay

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Seasons Hotel - Causeway Bay

5.6
Review score
487 Reviews
Cleanliness
6.2 /10
Service
6.0 /10
Comfort
5.4 /10
Condition
5.4 /10
Location
9.0 /10
Neighborhood
8.0 /10
Amenities
5.0 /10
100 reviews shown
2/10
Poor
03 May 2026
William
Yes very close
2/10
Poor
01 Apr 2026
Danny
Awful awful place, the rooms are tiny, the
4/10
Poor
31 Mar 2026
Helen R.
Yes and no..
Self
8/10
Excellent
19 Mar 2026
Yuet Ming Antonio
This was my first time staying at this hotel. The room was small but very clean. Most of the time, you didn't see the staff, but they were there immediately when you needed help. The staff were very friendly and welcoming, such as Ms. Mira. The hotel's location is excellent, making it convenient to go anywhere, with a 24-hour convenience store downstairs. It's a two-star hotel, but all the services and facilities are better than a three-star hotel. At this price, I've never seen a better hotel; it's absolutely excellent value for money! For sure come back again for my next trip in Hong Kong.
Please note : they have 9F and 6F, higher would be better!
Partner
10/10
Exceptional
30 Dec 2025
kristian
ok
Business_and_leisure Family
10/10
Exceptional
19 Nov 2025
Mario
sraff
Business_and_leisure Self
2/10
Poor
19 Nov 2025
Charles
The room is small, but it's ok to me because the price is still attractive. However, the room has LOT of ants, and they came out during daytime and nighttime. Terrible. Worst was that the Water Tank had water leaking. Staffs say I kept the ON switch for too long. However, my experience was that the ON switch needed to be stay on for sometime to heat up the water. Once the water was hot enough, then, water started leaking. So, my experience was spending all my time to fight with the leaking which made my cloth wet and luggage wet. Staffs admitted that the water tank was damaged and should be replaced. Hence, this was a terrible experience.
Leisure Self
2/10
Poor
16 Nov 2025
Joelle
We found bugs in our bed on our first night. We were met with attitude when we confronted the staff and reluctantly got an agreement for a refund when we mentioned the videos we have - A refund that I have not yet received. The sheets also had yellow stains and the general cleanliness was subpar. Location is good, but you can find better rooms, maybe without bugs.
Friends_and_family Friends
2/10
Poor
09 Nov 2025
PATRICE
Very Small Room and NO window. Very difficult to reach the manager. Doorbell didn’t work. Overall TERRIBLE. The worst hotel in HK. The manager is NOT FRIENDLY at all. She needs more help.
4/10
Poor
20 Apr 2025
Silvia
It is in a great area
Leisure Family
4/10
Poor
01 Apr 2025
Verified traveler

You get what you pay for

Good location, very convenient for bus routes MTR, and shops.

The hotel rooms themselves are converted from a flat. Rooms are cramped, and poorly finished. The wallpaper was peeling in my room, and a very odd (obviously damp smell) coming from the walls. Ants were periodically marching through the room too.
Disappointingly my bedding was never changed, just tidied. Fresh towels were provided, but toilet roll was never replenished. The TV was also insecurely fastened to the wall. Someone had also graffitied on the shower glass to complain about the room!

I'm unsurprised the hotel was not very good due to the low price. However, some DIY, care and attention could really increase the overall stay of the people at the hotel
Self
8/10
Excellent
06 Mar 2025
Solas
The whole 12 days was good service and good room. The cleaning has sometimes need to remind caretakers to change it for me. The place was very convenient, food, shopping and easy transportation. As the price what I paid that was what we got.

8/10
Excellent
26 Jan 2025
wilkins
A good services
8/10
Excellent
11 Jan 2025
Shayne
Old style. Hong Kong
Business_and_leisure Partner
8/10
Excellent
30 Nov 2024
Jamie
Great hotel loved everything really as my wife was very happy there as a happy wife is a happy life for me
6/10
Pleasant
22 Nov 2024
Hogan
Convenient location - you get what you pay for which is expected for this price point in this location. Would book again. Recommended for folks who just need a convenient place to lodge while in Hong Kong.
Friends_and_family Family
2/10
Poor
24 Oct 2024
Yolanda
They never clean nor change the beddings no proper room for family roaches everywhere i will give 0 star in this hotel. Sorry but its true.
4/10
Poor
22 Oct 2024
Yonghao
Room is not as advertised, not properly maintained, and not very clean. Quite a shame and a bummer, as the location is absolutely fantastic.
8/10
Excellent
13 Sep 2024
Verified traveler
It's alright for what you pay. The people show up very quick after I called show me my room and get me the card key. Very friendly.
Business
10/10
Exceptional
25 Aug 2024
Alexander
This is my third time staying at this hotel. I have a clean, comfortable room for a reasonable price that is located close to everything, and the MTR and buses are right around the corner. The staff was great, and it is located in a safe building.
Leisure Self
10/10
Exceptional
30 May 2024
Alexander
I stayed for 28 nights, and once before for 9 nights. The hotel is located in a residential building and is safe, clean, and convenient. The staff was helpful and the room was clean and well maintained. The trains and buses are nearby and right in the middle of restaurants and shops. A great value.
Leisure Self
2/10
Poor
21 May 2024
Keith
Several issues:
- The bathroom is shared with multiple hotel rooms, and was not listed
- The hotel is not an actual hotel, but a single room within an apartment
- The unit was infested with bugs
- The room we checked in was being used as a storage room, as we found bug-infested belonging scattered all around the room
- The place was dirty, and mold was found around the unit
- Sheets were not clean
- Charging ports did not work

I can provide video/photo proof of all of the above.
Leisure Friends
6/10
Pleasant
21 Apr 2024
Eddie
在很小的地改建成的
Friends_and_family Family
2/10
Poor
29 Jan 2024
Raymond
The only good thing to stay in this hotel is the location. It’s convenient for transportation,dining and shopping etc. But the room is way too small to be acceptable!
Leisure Self
6/10
Pleasant
16 Nov 2023
Raymond
The hotel is way too small. I wish I could have canceled the booking for all the stays with this property and rebooked some other hotel instead
Leisure Friends
2/10
Poor
14 Nov 2023
Ping
Paid too much for a small room!
Leisure
4/10
Poor
10 Nov 2023
Martin
This is not a hotel. So we don’t have any hotels services. No cleaning service, most of times, there are no receptionist at the counter. I tried to find them at the counter for a long time when we want to check out. No body there. The room is very small that is not suitable for four people to live in. I am very disappointed and will not make a booking in this hotel in future.
8/10
Excellent
26 Oct 2023
Solas Po Chu
Very convenient and good food in that area
Leisure Friends
8/10
Excellent
22 Oct 2023
David
Location is excellent, close to everything. Staff is friendly, basic amenity but sufficient, clean, small space fine for a single person. Rates are reasonable!
Self
4/10
Poor
31 May 2023
Hui-Yi Jacqueline

Far from good

U can’t hear everything next door super tiny and smell weird in the room
10/10
Exceptional
23 Feb 2023
Robert
The hotel is very safe and has many amenities to help you with your stay. The staff is kind and friendly. The rooms were clean and although a bit small, perfect for 1 person in the standard room. I would stay here again if I ever travel back to Causeway Bay, Hong Kong.
Business_and_leisure Self
4/10
Poor
11 Oct 2022
Sui Han
Beware! This is not a hotel. It is a Subdivided Room in a residential building.
Leisure Family
4/10
Poor
26 Oct 2019
Lanie
Its convenient coz its near mtr & grocery. But d room was very very small for the four of us. The shower was below d toilet bowl.
Leisure Family
4/10
Poor
06 Oct 2019
Verified traveler
Our room is not close to the address which they mention.thats only the reception.its quite far away.
Moreover,the room is not really clean .a layer of dust is on the tv control.
Friends_and_family Friends
10/10
Exceptional
24 Sep 2019
leefong

Location is super

Convenient location! Clean
Self
2/10
Poor
16 Aug 2019
Verified traveler
WORST HOTEL in Hk!

Totally nightmare that key card often doesn't work, let me move to another room again and again with heavy lagguge, and I complained but owner was not sencere.

If you look for hotel, please don't stay here. I don't want to see another victims.
Business
8/10
Excellent
09 Jul 2019
Neaj
It was close to everything and it was clean..we will recommend it to some friends to stay
Leisure Family
6/10
Pleasant
04 Jun 2019
Verified traveler
Initially finding the place was very difficult as it was in a block of flats with no external reference to the Galaxy Hotel. The door was a pin entry security door and I was never at any point in the booking process given the pin number. The security guard within is not there to open the door for you as was made clear on a note inside. Once in I found the hotel and after checking in was promptly led back out to another hotel a couple of minutes across the road. Again, a pin door entry that I was not given the code for. My single room was very small and had no windows at all - like a cell - except they do have windows! The wi-fi never worked either and the whole first impression was terrible. I asked for a room move and they were full so this was refused. With 2 nights of an 8 night stay to go, I managed to move rooms to one with a window and this was much better.Again the wi-fi didn't work but I had more channels on the TV even though this room was right next door to my last!! The new room had no fridge whilst the other did and it is clear that the rooms are not of a consistent quality amenity wise. Overall the rooms were dated, tired and quite dirty (especially the shower part). Electrical plugs were loose on the walls and in my first room I turned on a light and the power shorted out. Using the TV or charging my phone resulted in a couple of occasions where the power tripped. Luckily the fuse boxes are obvious within the room to reset. Not recommended for long stays.
Leisure Self
6/10
Pleasant
02 May 2019
Charlotte

Small but central.

When I found the hotel in Causeway Bay I was then told I was staying in the new place because it was quieter. It was quieter.
New place is 10mins walk from original place but equal distance to MTR.
The double bed would not have comfortably slept 2 people and my feet touched the wall when lying in it and I’m 5 foot 5. Something to ask or check about when booking.
Space is small and the shower was over the toilet - literally. So towels etc had to be removed before showering because the whole bathroom became the shower.
The Area is very central and lots happening in Causeway Bay all the time.
The hotel is on the cheaper end of budgets but if you need the space because you are tall etc I’d check with them what room you get - but that may be the case with all Central HK hotels as space is at a premium
10/10
Exceptional
27 Apr 2019
Thatchakorn

good and clean

Good location and easy to find by gps.
Rooms are clean and comfortable to stay.
Abt 100m to shopping area.
Friends
2/10
Poor
03 Apr 2019
Robbert

Poor management

Was booked for a 5 day stay. Day 1 was given a triple room and told he next day I would be moved into a double room. Next day as I had an early morning meeting I packed everything up and asked staff to move my bags to the new room. 11:00 came back to change and rest before my next meeting only to find my old room not available and told check I’m yone for my new room as 2pm. I complained stating here were empty rooms available I booked 5 days why must I be without a room for 3 hours. Told I had to wait, so attended my next meeting inappropriately dressed. I needed to extend my stay by 3 days and did so through a separate new booking. Called the same manager to try and facilitate a smooth transition or if I could simply stay in the same room. Manager seemed not to understand and told me I had to check out and wait again until 2pm, when I tried to explain she hung up on me. On the day of checkout though plenty of rooms where empty I was again told I had to check out by 11 and wait until check in at 2pm. After complaining about my treatment day one and now I was still told sorry have to wait. Cleaning staff then approached me an hour later to say I could move into my room. Final point day one the toilet water wasn’t working and I was told it was the whole building but would come back on that night. It did not and only came back on day 7 of my 8 day stay. It’s a budget hotel in a good area nevertheless it was an unnecessarily bad experience due to poor front desk staff attitude.
4/10
Poor
01 Apr 2019
Nicolette
Only good thing about this hotel is the location. Staff’s attitude is bad, air condition was dripping...太差了,服务差、态度差、卫生差。只有地理位置还算中心方便。
Leisure Family
6/10
Pleasant
14 Mar 2019
Heidi
It was so hard to find! We came in at midnight and couldn't find it. There is no sign. We were left waiting outside for more than 10 minutes until someone came out to fetch us.
Business Partner
2/10
Poor
03 Mar 2019
Verified traveler
one single bed barely fitted in the room. no shower recess - shower over the toilet. In 30 years of constant travel for my work, I have never been to a room where I could touch all for walls from the same spot!
Business Self
6/10
Pleasant
01 Mar 2019
Verified traveler

Prepare for a unfriendly reception!

Clean, convenient location, pay what you get ;
Reception ( 9.20pm 24 January & Noon time 27 February) is just a door mate, good for nothing ;
Suggestion : You reserved a well mannered reception as your hotel is in such a great location and clean room. I really love it as I have been staying in your more than 10 times in a row!
4/10
Poor
20 Feb 2019
Verified traveler
It is only the location that is near the MTR exit and near the end point of the Standard Chartered Hong Kong Marathon.

The cleaniness could be better as everyday I can catch a couple of small croaches. Then the heater or the water is not consistant. Fridge is actually quite dirty. There are losts of stuff underneth the bed as storage.

the hooks in the toilet for clothing is wrong side (beside the shower head)
Leisure Friends
8/10
Excellent
13 Feb 2019
Verified traveler
Clean and tidy and close to amenities. Taxi stand right out side.
Friends_and_family Family
4/10
Poor
13 Feb 2019
Verified traveler
The hotel is located in the heart of Wan Chai, so lots of places to shop and eat and walking distance form bus stop and wan chai train station. the rooms are some what clean but very limited space. we went with kids and struggled. the shower is on top of the toilet. The wall papers are pealing off and seems moldy.

The hotel is on the 6TH floor of a building. There was no signs or hotel names in the ground floor or at the building gate so took us a while to find it.
Leisure Family_with_children
4/10
Poor
07 Feb 2019
chun-tien

A bad experience

I would not recommend this hotel for the price. The worst part is that I made reservation for the hotel, but when I checked in, they gave me a different one requiring walk to a further location. The place is very small and not for couple. They also forgot to replenish toilet paper.
Partner
8/10
Excellent
25 Jan 2019
Verified traveler
Clean and tidy. Pleasant staff. Room is small but I just needed a bed so it did the job.
6/10
Pleasant
21 Jan 2019
Chang
bed quality not bad, but the window was not so good..
8/10
Excellent
27 Dec 2018
Verified traveler
Unfriendly and rude receptionist!
2/10
Poor
24 Dec 2018
Ling

So bad place

Reception no shown once I arrived check in, I wait 30 minutes & no response once I call main line, then didn’t apologise when she (reception) come ! 2. Toilet door dones’ Work , 3 no hot water, 4. Environment noisy 5, so expensive
Friends
8/10
Excellent
16 Dec 2018
Anuj

Clean and comfortable though different location

The check-in was not what I expected because the hotel staff said that they were full and brought me to a new location 8 - 10 mins away from the original hotel location displayed in Hotels.com. Still in Causeway Bay. It was scary and i mainly wanted to be sure that I was being brought to a legal location. This was assured. The room turned out to be legal, clean and comfortable with a nice bed, decently furnished. Small but that's expected of Hong Kong.
Partner
4/10
Poor
26 Nov 2018
Verified traveler

Ok for a night

It's not a real hotel.. book and stay. and see what I mean..
6/10
Pleasant
16 Nov 2018
Verified traveler
Very central location, however, the service was not great, the washroom door would not close and the room was not the cleanest. For a one night stay in a central area, this is an okay place but I would not stay longer than a night.
Family
10/10
Exceptional
13 Sep 2018
Vivian

Convenient little hotel

It’s ok. Small but tidy.
Family
8/10
Excellent
08 Aug 2018
mariavictoria
Nice place stay .. price is affordable...the room is clean...
Friends
10/10
Exceptional
26 Jun 2018
Ronald

In the heart of a shopping district

It is in a good location. There is a shopping center nearby and many stores. It is very good if you go to Hong Kong for a shopping trip.
Partner
8/10
Excellent
25 Jun 2018
Verified traveler

Good

WiFi was weak at times, not much storage space. They provide water, towels and toiletries so that was nice.
10/10
Exceptional
22 Jun 2018
Princess April

KIND STAFF

It is not the place itself what made me want that hotel, but the staff were so nice.. Its kinda hard to find place as no key card access but once you get used to it
It very close to MTR station
Partner
10/10
Exceptional
18 May 2018
Mary Dick-yuen

A good place to stay

Good service with warm welcoming. Room is clean with sufficient supplies. Cheap rate with a good location, you can’t beat that!
10/10
Exceptional
15 May 2018
Ajit
Great for budget trip.....excellent location....24/7 shop open around the corner, great restaurants nearby, station close by, wifi,
Shower area little bit small
Helpful staff...
I would recommend this hotel if on a budget as HK can be expensive
2/10
Poor
25 Apr 2018
Emilia Waiyee
Not considerate and with no flexibility on everything. Will highly NOT recommend this hotel
To any of my friends
Partner
4/10
Poor
06 Apr 2018
Verified traveler

Ideal location, not so ideal service

Staff from check-in and concierge are extremely unwelcoming and appear to display implicit biases against some of their guests.
10/10
Exceptional
01 Apr 2018
lee fong

Excellent location

Great location, clean. you pay what you get for a small tiny room. Not suitable if you are big size and tall or lots of luggages.
2/10
Poor
23 Mar 2018
Verified traveler

This is a ripoff, it is not an hotel

not a hotel, there is no restroom, no shower, no name at the entrance, smell pee everywhere and if wonder if the cockroach pay the same rate to share the room
2/10
Poor
11 Mar 2018
Wheela

Great Location Shame about the rest

Was really disappointed - the room was very small no room for a case and could just about stand between the two beds.
You can sit on the toilet and shower.
8/10
Excellent
22 Feb 2018
Ronald

romm

I was told that I would have 2 rooms with a Queen bed and a twin bed.
However when I check in I got 2 rooms with 2 twin beds only.
Myself being more than average in size, and my son being the same,
the beds were just way to small.
I had very little space on the bed to sleep and my son being bigger than
myself had even less room.
Other than that let me say that the staff was very pleasant and very
acomdating.
8/10
Excellent
20 Feb 2018
John

Cheap and relatively cheerful and very compact

I have stayed at the Galaxy before, I found it Small but clean but having a double bed and a window without much of a view, as a single traveller, I need to sleep shower and charge my batteries for which this was fine. I had read reports that the beds were hard which I had ignored after my first visit.
My second visit was in a single room in an adjacent building. The room was smaller but served its purpose, though the bed was very hard and made a horrible noise when you got on it (it seemed to be a metal scraping on a tiled floor. The room had no windows so you couldn't see if it was night or day, it really needed a clock to give you a clue. The room was clean and compact and had TV, shampoo and body wash and was cleaned every day. It also had the use of a balcony which was quite relaxing
2/10
Poor
10 Feb 2018
Patricia

No flushing water and no hot water

Hot water in a cold winter night is the minimal need for a hotel bed. The worst happening is that hot water stopped after a few minute while I have put soap on my body. Even worse case is the response of the staff who is so impolite and insist that I do not know how to turn on the switch for the hot water boiler. I would never come back to this hotel.

8/10
Excellent
10 Feb 2018
lee fong

Good clean convenient

Andy the person in charge was very helpful! Hotel is very clean! Special place compare to others same rate hotel! Room might be small for big size body!
8/10
Excellent
13 Jan 2018
Catt

No frills, excellent location

Average size for HK. Nicely decorated, no frills room. Close to everything... Shopping, bars, restaurants, MTR, ferry, tram, business district. The price was a bit high, but seems that every one was in HK on business the week after new year and prices were going up by the minute.
10/10
Exceptional
21 Dec 2017
Raisa

Small, clean, full toiletries provided, worth it

The location is just perfect. In the middle of busy shopping area of causeway bay. Walking distance to Causeway bay mtr exit E. A lot of food choices nearby. From the balcony, -which is not really a balcony- u can see sea. This hotel has few buildings- mine is located at paterson road, which also near kingston road (the main building which the reception located).
Overall, will def stay and recommend this hotel.
The room is clean, small, but, what can u expect from ‘typical hongkong room?’
The service is good. They will provide daily room service, towel, toiletries and slippers. Even have a small fridge, TV, aircon, window room.
Family
6/10
Pleasant
05 Dec 2017
wymiesu

Location good and convenience

Over all were good to staying here clean hygiene and convenience will come back again
4/10
Poor
20 Nov 2017
Verified traveler
Completely different building, 10 minute walk away.
6/10
Pleasant
05 Nov 2017
LESKOWICH

Impossible to find.

We walked in circles for 45 min trying to find ‘hotel’. There are no signs at ground level . None. Even locals and police did not know location. Only found it by coincidence of asking a woman on the street who walked out of the building with her dog. Entrance is on the 6th floor!!!!! ‘Hotel’ is hidden in an apartment building. Even inside building and elevator there are no signs giving directions to the 6 th floor. We only found it by getting the instructions of the lady who lived in the building. Seems they subdivided some apartments into hotel rooms. Rooms are TINY. 8-9sq meter.( or less?) but clean, nicely painted, beds had clean sheets and were comfortable. Bath stall ( it can’t be called a room) was nicely tiled and clean.
Family
6/10
Pleasant
01 Nov 2017
Dan

A place to sleep

It's Causeway Bay in Hong Kong. Don't expect spacious layouts. It's a clean place to sleep. Nothing more, nothing less. It was a bit difficult to find. I think the front desk was on the 6th floor of one building and the room on the 9th floor of another, but I guess that's not a big deal. Beds are firmmmmmm. Hopefully you sleep on your front or you back. Side sleepers will not be comfortable.
8/10
Excellent
23 Sep 2017
Zeana Marie
Great location & price. Bit noisy with people coming in at late hours.
4/10
Poor
26 Jul 2017
Verified traveler

False advertising

Location is good, everything else is very poor. It's a bedsit , not a hotel. Be warned.
Partner
8/10
Excellent
03 Jul 2017
lawrence

Nice hotel in the centre of Hong Kong

Tiny but suitable for short trip. Clean and nice staff. Easy to check in and check out.
8/10
Excellent
26 May 2017
Amy

Nice hotel comparing to others in CWB

This is a good one I could find in CWB with low budget. Neat amenities kit, hotel is pretty new and clean, overall satisfied.
8/10
Excellent
24 Apr 2017
Verified traveler

Helpful, flexible staff

Pleasant stay in a cosy room. Everything went fine.
6/10
Pleasant
21 Apr 2017
Nut n Bone

Tiny room in Hong Kong

The clerk had to show me to my room in a different building. The compact bathroom made using the toilet a not very comfortable experience.
6/10
Pleasant
04 Apr 2017
bash

3night business trip

Walking distance to all kinds of shopping....room was a bit small but price was decent for size..
8/10
Excellent
16 Mar 2017
Beth

Affordable and accessible

I've stayed in this hotel for the 2nd time, although this time they brought us to another building which is not far away from the first one. We occupy a triple room with double bed and a single one.
2/10
Poor
11 Mar 2017
elisa

room is too small , location is near to MTR

the room is too small our suitcases cannot even fit , no space to put our clothes we need to be resourceful , even under the bed we thought we can put our shoes but no space they store their supplies underneath . we cannot even walk inside just standing up. The bath room is so terrible ! every time we take a shower everything got so wet , the towels and the commode and it flooded too, so we need to put our clothes outside the bathroom.the room is not worth for $107.61/nite it should not be called HOTEL .The advantage is the location w/c is near to MTR( subway station)
2/10
Poor
30 Jan 2017
Verified traveler

Dead Cheap, Nothing Else

You get what you pay for, in this case nothing much. You will have to check in a building different from where you will be staying. Look out for some of the pictures posted already for directions. Good for short stays, backpackers, budget travelers, 1-2 people only, never for families (unless you really have to). Please read all reviews before staying.
Family
2/10
Poor
30 Jan 2017
Ike

Terrible Experience! Disgusting Conditions!

First off to label this as a hotel is very deceitful. You wait to check in at apartment building and the manager walks you to another building 15 min away.
The rooms are small and very dirty. There is no hot water in the shower (which is in the same space as the toilet). Room wreaked of cigarettes and smells like sheets have not been changed. The manager/owner was very rude and cheated us out of two nights hotel booking charging me again for a prepaid room. Please do not be foooled by the price and locations this hotel is a scam and should be reported. Terrible experience!
8/10
Excellent
29 Jan 2017
Hal

Causeway Bay is a major shopping center.

Bed too small, single room cramped, but overall terrific value for its location. The tram is only a couple of minutes walk away, so I could ride for HK$2.30 all the way to Sheung Wan. The staff member I dealt with was considerate, and room cleaning was satisfactory. The only real problem is that single rooms at Galaxy are too small.
8/10
Excellent
16 Jan 2017
older couple

Price cheap,better than hostile.excellent locatio

next to shopping and eating.Excellent if you only want a bed.very convenient location.staff are excellent.no one bothers you,going in and going out freely with cards.safe as in residential building.
6/10
Pleasant
10 Jan 2017
Verified traveler

Very small room in a great location

The bathroom is tiny--you have to shower over the the toilet. And there isn't much floor space next to the bed. But it was clean, and it's in a great location.
2/10
Poor
25 Dec 2016
Evey
Only location is good.. 5 mins walking distance from nearest MTR exit.
Other than that, overall review is 'Poor'.
It's residential apartment with narrow lift, narrow walkway, narrow bedroom with not very clean bedding, narrow toilet with mouldy smell.. Felt very pressurised once entered the room.
Make me couldnt stay in room to rest longer as I wished to.
4/10
Poor
24 Dec 2016
Verified traveler
Very small room. No hot water for shower. No sign at entrance. Difficult to find. In a residence.
6/10
Pleasant
08 Dec 2016
Tim

Perfectly adequate

As long as you read the reviews and know what to expect, this place is fine. It is not the Ritz. It is not even a Howard Johnson. It's a tiny little place on the 6th floor of a grimy building in the middle of one of the most glamorous parts of town; a building which clearly houses several hotels and hostels like this one. It has no identifying marks--you have to buzz the 2nd flat on the 6th floor to get access, and you'd never know this from looking at the hotel page on Expedia. The location is absolutely great--less than a minute walk from Causeway Bay station on the MTR, and right near all manner of high-class shopping. The property itself is clean, but not in very good repair; it puts up a good front, but at least in my instance the sink leaked badly and the shower/bathroom door didn't seal very well, and the door's key reader was out of order, so I had to borrow the hotel's master key for that door. Walls are also paper-thin and you can hear everything going on in the hallway and the other rooms.

None of this detracted significantly from my enjoyment of my trip, and I might even stay here again if I'm in town, as the price is right. The bottom line is: I'm used to sleeping in net cafés in Tokyo, and this was a clear step up. It didn't violate my standards, but it may not live up to yours.
4/10
Poor
20 Nov 2016
Verified traveler
On taking shower, water flew out of shower room and room. Although I requested to change room, they did not accept it. Also, the room is too small...
6/10
Pleasant
06 Nov 2016
Christine

Budget friendly

Good location, budget friendly and basic. The rooms are clean but it is tiny. The wi-fi was terrible. It kept cutting on and off.
6/10
Pleasant
05 Nov 2016
Omar

Not so much a hotel more like a hostel.

If you don't mind small and you are looking for a place to stay close to everything then this is it. Luckily the weather was great and it allowed us to be out all day everyday or it would be very uncomfortable there. As long as you are there just to sleep then you won't mind it at all.
Family
6/10
Pleasant
04 Oct 2016
Agnes

very convenience close to MTR sta & shopping mall.

The bed is clean and room facilities is good but they put a lot of thing as a store room under my bed.
The other room where my daughters sleep the bed is also clean but the floor is dusty (that was the purpose the slippers were provided) but they got itchiness and bug bites on their bodies and feet.
Although the floor has black tiles but i can feel it is dusty, they do not mop or vacuum daily.
Other than that, everything is ok. The staffs are very polite and helpful.
The location is very convenient, close to MTR station and near the drop point of shuttle busses from and to the airport.
6/10
Pleasant
29 Sep 2016
Lim

Convenient hotel

Everything is ok. easy accessible.
Family

Location & surroundings

Seasons Hotel - Causeway Bay
Room D, 9/F, Haywood Mansion, Paterson Street, 57, Causeway Bay, Hong Kong – China

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Seasons Hotel - Causeway Bay

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