Name: Rosedale Hotel Hong Kong
Address: Shelter Street, Causeway Bay, 8, Hong Kong, HK

6/10

Pleasant

01 Aug 2026

Fiona

I hope they can improve the cleanliness of the room. Also the toilet is too old and is time to upgrade ,

10/10

Exceptional

27 Jul 2026

Ferbon

Great location, walkable.

10/10

Exceptional

24 Jul 2026

Stephen

Great breakfast buffet with bacon, sausages, ham and hard-boiled eggs always a mainstay. Very convenient location with the A11 and E11 airport buses stopping nearby. The lifts are the only minor inconvenience. There were only two working lifts during my latest stay and they were often crowded and slow.

10/10

Exceptional

19 Jul 2026

Jordan

Lovely stay at this hotel. Everything in my room worked as well as I needed (comfortable bed, clean functioning bathroom, and TV). However, the elevator situation was a little iffy. There are 33 floors here, and at times only one of the three elevators was operational. Mostly it was two of three elevators that were operating, but this made for long waits at peak times of the morning (like breakfast and check-out time). Plan to wait a while each morning for the lift, including stopping at almost every floor on the way down.

Self

10/10

Exceptional

25 Jun 2026

Archie

The only issue is their Lift (Elevator) they have 3 Lifts but 2 are not working at the time I stayed 6/26-6/23. My room is in the 17th floor, I had to wait 5-8 minutes to used the Lift. But other than that, It’s a walking distance to the Hysan Place, Sogo, Time Square, the famous Bakehouse. Transportations are close by, mtr, bus stations, trams. Over all. I would stay here again!

Self

8/10

Excellent

22 Jun 2026

Mei Kit

The room is big and clean, staffs are nice and helpful.

Self

4/10

Poor

16 Jun 2026

SIMON

The hotel is very dated and in need of a refresh. The decor is old and the carpet is old. There is an old smell. The rooms are very small unless you paid for the room with a separate bedroom. The elevators are terrible, slow and very cramped. This was an uncomfortable stay. Only 2 elevators worked. I would not book again.

Partner

8/10

Excellent

09 Jun 2026

Cheung fai

Everything is ok

4/10

Poor

01 Jun 2026

Amy

Very old hotel, musty smell. Best part of hotel is central location and helpful staff.

Family

10/10

Exceptional

23 May 2026

Peter

I would highly appreciate assistance from Wendy Wan of Front Desk. She helped us transfer luggage’s to temporary storage as we check out for a 2 day short to Taipei. Our check in was quite smooth when we returned back to HKG

Partner

6/10

Pleasant

21 May 2026

Jeffrey

The hotel is affordable and located in a very convenient spot. Only minutes away from all the buses and electric street cars from where we needed to go. The front door staff was very helpful; from calling for a taxi to lending an umbrella on rainy days, I was impressed by their hospitality. The only problem we had was with the elevator, as one of three was being repaired which increased wait times.

Family

6/10

Pleasant

19 May 2026

Joseph V

The hotel is undergoing maintenance, and so the three elevators (very inadequate) were mostly only 2 so unwarranted LONG waits. Front desk is messy (but staff helpful). Dining is awful, especially for long stays as breakfast is poorly prepared and monotonous. Room was very musty and hard to keep comfortable. Housekeeping terrific.

Self

6/10

Pleasant

17 May 2026

Andrew

Rooms are small and the towels are very worn-out breakfast was mediocre. Shop are close by.

Partner

10/10

Exceptional

14 May 2026

Neal Allen

Staff was helpful, always present at the door. Breakfast had some variety.

Self

10/10

Exceptional

13 May 2026

Raymond

The staffs are very helpful, polite, The location is pretty quiet, their are Seven Eleven, convenience store and cafe within 5 minutes walking, transportation is 1 minute walking away from the tram station, 3 minutes away from the bus stop and 15 minutes away from the subway station.
I have booked this hotel 5 times already in the last two years when I went back to Hong Kong for visiting my families.

Partner

4/10

Poor

12 May 2026

Francis

Stayed for 4 nights in May 2026 - first the Good - Concierge staff were great and very nice and helpful. The bad - the beds are like slabs of marble so if you have a bad back maybe not for you. Rooms a very small and when we asked to change we were told that all the rooms were the same which is not true. Now the ugly - pretty sure we were bitten by BED BUGS, but cant be certain, but most likely.

Partner

8/10

Excellent

07 May 2026

Fiona Wai Na

The hotel is a bit dated but it’s situated at a prime location in Causeway Bay near to the central library and across from the Victoria park. Staff were friendly and helpful.

Family

10/10

Exceptional

06 May 2026

Yim Ching Vonnie

The staff call Joe was not helpful at all. I have booked 5 nights at the very beginning, then booked another 3 nights for additional extend. He told me if I don't want to change the room, I have to pay US$10 dollar more on each day.

Next day, when I checked out and checked in again for the extension. the lady's name I forgot, may be Kim or Kathy. She told me I don't have to change the room, that's fine. She didn't ask me to pay $10 more on each day.

Joe should know it is allowed and I asked him a day before, if I need to change the room, can I change earlier if there is a room available, so I don't have to wait unit 2 pm for checking in again. He said he cannot guarantee. I have to ask again in the morning. I went down the next day at 10 am. The lady I mentioned above, let me stay in the same room and no need to change the room.

This is the difference, different people with different service, they should try to make thing easier, not like Joe, made me so inconvenient. He told me I need to change a room. So the day before I spent time to pack everything and get ready to change room. End up I don't have to change the room. He waste my time for packing up.

Partner

4/10

Poor

26 Apr 2026

Peter

Breakfast is not that good, eg: there are no vinegar and olive oil for salad. No fried eggs. Dim sum were only buns. And runs out quickly too.

Partner

8/10

Excellent

23 Apr 2026

Christina

Most staff are polite and helpful, particularly the cleaners.

Self

4/10

Poor

22 Apr 2026

Tony

Elevators extremely slow. Staff while ok can be more helpful and put on a smile or 2 more.

There are absolutely no toiletry of any kind in the room. Nothing!

Simple answer: i will not live there again.

8/10

Excellent

20 Apr 2026

Amy

Breakfast was nice with plenty of selection. The location is not as close to Causeway Bay MTR station but is still relatively central to restaurants and shopping. Hotel room is a bit small but to be expected in HK. The daily pitcher of water is much appreciated with the hot & humid temperatures. Room safe is also good for peace of mind. I did not spend much time in the hotel other than breakfast. So, it worked well for me. Staff was friendly but not much spoken English. I was able to manage with my limited Cantonese.

Self

6/10

Pleasant

20 Apr 2026

Heather

The book in experience were poor. There was no hot water and it got heated up after i complained. The TV did not work and they had to re-tune it. 2 lifts for such a big building was insufficient

Partner

6/10

Pleasant

20 Apr 2026

Damian

The lifts let the whole place down. They are too small to properly service the size of the Tower and so they take ages to arrive and they are crammed full with people and they take al long time to reach ground floor.

Friends_and_family Friends

10/10

Exceptional

16 Apr 2026

Raymond

My wife and I have stayed in this hotel for 6 times in the last two years whenever we come to Hong Kong. The hotel is located at a quiet area but only 2 minutes walk to the bus and tram stops, staffs are excellent, very helpful. The front desk representatives are very polite and cheerful. The managers Mr. Cheng and Billy are wonderful executives. I will recommend Rosedale Hotel to anyone who is looking for a hotel in Hong Kong island, they deserve two thumbs up and five stars rating. 👍👍 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Partner

8/10

Excellent

15 Apr 2026

Bryian

Nice room with a view. About normal for the area. Nice breakfast was included with our booking.

Partner

10/10

Exceptional

13 Apr 2026

herbert hin

room is clean

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Eddie

Quite
Good location, easy access to public transportation and shopping

Friends_and_family Friends

8/10

Excellent

09 Apr 2026

Eddie

Normal

4/10

Poor

05 Apr 2026

Daniel

The carpet was not clean, the bed was hard uncomfortable and had gaps in it. I do not recommend anyone stay here.

Self

6/10

Pleasant

02 Apr 2026

Darren

Had to pay extra for breakfast

Friends_and_family Family

6/10

Pleasant

01 Apr 2026

Rhiannon

Average accomodation, nothing wrong but not great either. Breakfast was simple, and just okay. Floor was dirty, so wearing the provided slippers is essential. Tiny rooms, as to be expected with Hong Kong central districts. Good location for Causeway Bay. Slightly difficult to find, ignore maps and go down the alley titled Shelter Street.

Partner

6/10

Pleasant

01 Apr 2026

Barrie

Breakfast was poor.
Lifts were

8/10

Excellent

31 Mar 2026

Michael

Good location, 5 to 7 minutes to MTR with pedestrian overpass. Elevators are undergoing renovation and only two functioning lifts is a burden in such a big hotel. I stayed in the Rosewood floor, recently renovated, and the duty manager personally saw me to my room. Breakfast is adequate but I wouldn't pay for it if not included in the room. Plenty of nearby options for coffee and a bite. A peasant stay overall, despite the tenuous elevator situation

Self

10/10

Exceptional

27 Mar 2026

Melissa

Second time staying here and definitely recommend! Great location and staff. Jayden in the front went above and beyond! Thanks, Jayden for helping me and my mom!

8/10

Excellent

26 Mar 2026

Ronald

Great location

Partner

6/10

Pleasant

25 Mar 2026

Peter

Good location. Old and dated rooms. Elevators are a nightmare.

Family_with_children

6/10

Pleasant

24 Mar 2026

Peter

Good location. Very dated rooms but clean. Elevator was a night mare.

Family_with_children

6/10

Pleasant

21 Mar 2026

John

Good location in Causeway Bay, for the price one cannot expect too much. So i would its ok. However the barhroom was not up to standard and with constant sewage odor.

Partner

8/10

Excellent

15 Mar 2026

My lan

Shop nearby convenient close to the MTR

Partner

8/10

Excellent

12 Mar 2026

Lorraine

Breakfast was good with lots of shops nearby.

10/10

Exceptional

10 Mar 2026

Andrew

We always find the staff helpful and willing to go above and beyond to ensure we have a great stay.

Partner

10/10

Exceptional

09 Mar 2026

Hon Wing

Good

6/10

Pleasant

08 Mar 2026

Roland

Close to Victoria park is nice, but the hotel is aging out. Shopping is close by and location is convenient to get to convention centre.

Self

10/10

Exceptional

05 Mar 2026

Alfred Kun Tang

Staffs are friendly and helpful. Location is good for visitor's need.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Colin

Everything was very good, we’re upgraded to 33/F with a king bed. A nice and clean and comfortable hotel we ever had. Even conditioner was quiet and good. Bath room and hot water were all comfortable!

Partner

8/10

Excellent

28 Feb 2026

Ronald

Great room

8/10

Excellent

26 Feb 2026

Jana

Good location

10/10

Exceptional

21 Feb 2026

Kin Bing

Relative low density of the neighborhood.

10/10

Exceptional

13 Feb 2026

Laiying Annabella

Gooooooooooooooooooooood service

8/10

Excellent

13 Feb 2026

Benny Kwok Kie

Staff were very friendly and helpful. Room was clean. Check-in and out was timely

8/10

Excellent

13 Feb 2026

paul

It’s in good location

Partner

10/10

Exceptional

10 Feb 2026

Alfred Kun Tang

Good location.

Partner

6/10

Pleasant

08 Feb 2026

Eddy

Very convenient

10/10

Exceptional

05 Feb 2026

Raymond

Good service and clean room, quiet location, walking about 10-15 minutes to metro station

Leisure

8/10

Excellent

04 Feb 2026

Sophie

All good!

8/10

Excellent

03 Feb 2026

King Hei Johnny

Great location

Business Family

10/10

Exceptional

03 Feb 2026

DAVID

We appreciated the upgrade to the top floor! Very clean and comfortable hotel with friendly staff.

Leisure Partner

6/10

Pleasant

01 Feb 2026

Pui Ling

Building is old, staffs are good especially Ivan and Monica.
Although building is old but overall clean room, comfortable bed and quiet hallway.
The only star I did not give was they did not give me the 2 nights I booked but can not fly in time due to snow storm and aircraft issue. They requested me to have the letter from my airline to prove that my flight was canceled within 8 hours since Boston time is 13 hours behind, therefore no one can help in Boston it was off office hour.

Business_and_leisure Self

8/10

Excellent

23 Jan 2026

Susan

Clean, Staff was accommodating and central location

Leisure Friends

8/10

Excellent

09 Jan 2026

Pauline

Clean room & service

8/10

Excellent

06 Jan 2026

Wai Ha Cecilia

Convenient to all the transit options, restaurants. they treat their daily cleaning very seriously which I think is good practice. Staff are very friendly.

10/10

Exceptional

06 Jan 2026

Michael

Staff was super nice. A wonderful hotel stay which I recommend to all guests.

Partner

8/10

Excellent

04 Jan 2026

Judith

Helpful and nice staff, a bit old building but no complaint in location

Self

6/10

Pleasant

01 Jan 2026

Kevin

Rooms were smaller than advertised.

When we checked in, I had paid $80 per night for a room that had 2 adults and 1 child than I paid for a second room for only 2 adults. But both rooms were the same, with 2 twin beds in each. Thus, I paid $160 more for a 2 night stay

I would avoid this hotel. The Park lane Hotel is close by and much nicer!!

4/10

Poor

28 Dec 2025

Danny

Room

6/10

Pleasant

27 Dec 2025

Gean

Staff service is ok, not fantastic kind but every morning, there will be staff opening the ground floor door for us. There are 3 lifts but still have to wait for a while otherwise overall is fine. Room is quite small and kind of old room. Bathroom is choked. Anyway if you need a convenient location which is within walking distance to tram stop and causeway Bay MTR and more cost efficient, this hotel is a good option if you don’t mind the older hotel.

Leisure Family

10/10

Exceptional

23 Dec 2025

Hannah

The staff were professional, kind and helpful.

10/10

Exceptional

23 Dec 2025

wendy

Good

Leisure Family

8/10

Excellent

23 Dec 2025

Patsy

Good location at this price

Leisure Friends

10/10

Exceptional

23 Dec 2025

Danny

The room was clean and comfortable.

10/10

Exceptional

22 Dec 2025

Teresa

Location is fantastic, easy access to the center of Causeway Bay for shopping and eating. around 8 to 10 mins walk to metro station. Staff is friendly.

Leisure Family

8/10

Excellent

21 Dec 2025

Kam Wa

The room is a little small and old, but the hotel staff is friendly. There are many dinning place near the hotel, which are good overall.

Leisure Self

8/10

Excellent

20 Dec 2025

marion

Good location and fast strong WiFi
Small 2 person room and bit too firm bed

Leisure Family

10/10

Exceptional

18 Dec 2025

Hoi Yan Theresa

Location is very great, and spaces are very large.

Leisure Family

8/10

Excellent

14 Dec 2025

Kai Man

The hotel is a bit dated but still well maintained and in good condition. Room size is a bit small but the view from my room is great, seeing the Victoria park and harbour.i was injured during a morning run near the harbour, and hotel staff were very helpful, bringing to my room many band aids and disinfectant. One thing that requires improvement is the shower water pressure. The shower was very slow and took a wide to heat up.

8/10

Excellent

14 Dec 2025

Judy

Staff generally was helpful and good; overall the room was good and housekeeping was good too. The only complaint I have is that when the fire alarm went off one night at around 7:30 p.m., there was no announcement made through the PA system about what we should do and react. Theerfore, I wasn’t sure whether I should leave the room to go downstairs to the lobby or not. None of the occupants on my floor left their room either. I think this is a basic procedure for a fire alarm situation.

Leisure Self

10/10

Exceptional

13 Dec 2025

Laura

This is a great value hotel. The location is excellent as close to all modes of transportation. Easy walking to park, food and shopping. Good size room and comfortable bed. Breakfast had a good and tasty selection. The staff were very friendly and helpful. We really enjoyed our stay!

8/10

Excellent

13 Dec 2025

Melissa

Ground floor staff

8/10

Excellent

12 Dec 2025

Kin

Good location, friendly staff, reasonable price, free breakfast.

Business_and_leisure

10/10

Exceptional

11 Dec 2025

Jive Ka Fu

Excellent service

Leisure Self

10/10

Exceptional

11 Dec 2025

Thanh

Convenient for transportation and food.

Leisure Self

8/10

Excellent

11 Dec 2025

Carl

.

Leisure Partner

6/10

Pleasant

07 Dec 2025

Prudence

Room is not too clean
Room condition is old

Leisure Self

6/10

Pleasant

04 Dec 2025

Joseph

Room needs remodeling. Staff excellent.

Leisure Family

8/10

Excellent

01 Dec 2025

Siu Kin

The room is clean and all in working order.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Heung Ping

Great staff team who is always willing to help. It’s a great location in Causeway Bay.

Leisure Self

8/10

Excellent

28 Nov 2025

Jacquline

Breakfast was worse than before, and the restaurant staff were all huddled together talking incessantly. Breakfast time is until 10:30 am, but they were already packing up at 10 am, which I felt was very disrespectful to the guests.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Sze Meng

My umpteen stay already.

Leisure Self

10/10

Exceptional

26 Nov 2025

Eric

A very positive experience and would go there again

Leisure Self

8/10

Excellent

26 Nov 2025

Clement

Space of the room is sufficient than other same price of hotels, bigger is good !

8/10

Excellent

22 Nov 2025

Velma

Great location and a wonderful room. A bit on the small side, but was clean, comfortable and everything worked. The breakfast is the only reason it is not a 5! Not very good with limited selection and awful coffee. Staff was warm and welcoming.

Partner

10/10

Exceptional

22 Nov 2025

Norman

I had a wonderful stay at the Shangri-La in Qingdao. Will stay there again in January 2026.

8/10

Excellent

21 Nov 2025

Ŵendy Pik Yuk

Yes

8/10

Excellent

19 Nov 2025

paul

clean and tidy room , well serviced

Leisure Partner

6/10

Pleasant

14 Nov 2025

Belinda

Breakfast definitely needs to be improve, from the food to the dinning area. The food area layout is not friendly to use and

8/10

Excellent

13 Nov 2025

Ada Suk Yee

clean room, good service, close to everything but the location is a bit hidden.

6/10

Pleasant

11 Nov 2025

Francis

Hotel has a really awkward entrance. You practically have to walk into a side street to get into the hotel. Unless you are on the high floors, your window is facing directly to a neighboring building that can see everything you do in your room i stayed there for 10 days with my curtains drawn 24/7. They claim this is a 4 star hotel, it feels like a 3 star in North American standard. Staff is always friendly and helpful.

Business Self

8/10

Excellent

11 Nov 2025

Michelle

Great staff, hard bed

Friends_and_family Family

6/10

Pleasant

09 Nov 2025

Bianca

The location is very random and not easy access, price is good comparing to other hotels. Breakfast was terrible. Facilities were good.