Name: South Pacific Hotel
Address: 23 Morrison Hill Road, Wanchai, 23 28, Hong Kong, HK

6/10

Pleasant

09 May 2026

Natalie White

Management required me to pay for a dirty washcloth which was only used regularly. They started with pics of used towels & bedsheets, wanted 200 Hong Kong dollars, but rescinded when I asked to see them & told them they will have to give them to me since I was buying them.
I have traveled all over the world for over 50 years & have never had a hotel want payment for using the linen. They also charged my friend 50 for a different room.
We are African American, it may have something to do with it.

8/10

Excellent

08 Apr 2026

Wai

A/C is good. Shopping are close to hotel.

Partner

8/10

Excellent

27 Mar 2026

Carlos

The room was always clean and everything works fine. The property is a bit old but everything is good

Partner

8/10

Excellent

06 Feb 2026

Athena

N/A

Leisure

10/10

Exceptional

19 Oct 2025

Bonnie

Staff was nice

Leisure Friends

10/10

Exceptional

15 Sep 2025

Kirsty

Great hotel, good size rooms and really central location

Leisure

10/10

Exceptional

21 Jun 2025

Mong

Convenient

Partner

10/10

Exceptional

13 Jun 2025

harley

.

Leisure Family_with_children

10/10

Exceptional

04 Jun 2025

Mong

Convenient

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

Ying Leung

Excellent location. Facilities are good. Clean and nice. Bathroom is clean. Excellent !

Leisure Family

8/10

Excellent

11 Apr 2025

Helen

Old time hotel every cab driver knows. But service and facilities all lacking to be considered a four-star in today’s global standards

Business_and_leisure Self

8/10

Excellent

28 Feb 2025

Christophe

Great hotel, great view.

Very nice hotel, good standard in my opinion. The room was bigger than we expected and the view of the city was amazing as we had a huge window in the bedroom.

Partner

2/10

Poor

25 Feb 2025

Danny

Will not use this property in the future. Worst amount tens of properties I ever used via Expedia. Extremely disappointed.

8/10

Excellent

16 Feb 2025

Yuting

I had a good time for staying one night.

6/10

Pleasant

15 Feb 2025

Mary

I stayed at The South Pacific Hotel in Hong Kong for 4 nights. The hotel is in a great location, a few minutes from Causeway Bay metro and local trams or buses. It is very clean and there was housekeeping every day. The room was very small and the tiny cupboard meant I couldn’t unpack. I marked this hotel down because it has the hardest, most uncomfortable mattress ever. Most reputable hotels can provide mattress toppers but they don’t. They clearly don’t take cognisance of reviews because a number of others have mentioned this. I wouldn’t return to this hotel because it’s basic function is to provide a comfortable sleep and unfortunately the South Pacific didn’t; a shame because they could easily fix that!

Leisure Self

8/10

Excellent

08 Feb 2025

Julia

Newly renovated

Leisure Family

10/10

Exceptional

05 Jan 2025

Gem

I had a wonderful experience during my stay at this hotel. The room was spacious with a sleek, minimalist design that made it feel modern and comfortable. The amenities provided were more than adequate, including toothbrushes, shampoo, conditioner, and shower gel.

Check-in was smooth and pleasant, thanks to Celia at the front desk, who was very helpful.

The hotel is located just a short walk from Causeway Bay MTR Exit A and Times Square. It’s surrounded by fantastic eateries and popular shopping malls, making it an ideal spot for both convenience and exploration.

Overall, it’s a great stay!

Leisure Friends

10/10

Exceptional

25 Dec 2024

Rizna

Good hotel with good price👍

Leisure Family

8/10

Excellent

23 Dec 2024

Breeky

Utilities are kinda old but very clean in general

10/10

Exceptional

20 Dec 2024

Michael

Staff is friendly, area is great, hotel is clean. we enjoyed our one week stay.

10/10

Exceptional

17 Dec 2024

Verified traveler

2 beds make a king

Stayed in a room with a king bed. Bed was 2 singles pushed together so there was a join and isn't very comfortable for anyone wanting to sleep in the middle of the bed

Partner

8/10

Excellent

04 Dec 2024

Veon

Hotel staff were fantastic. Attentive and always welcoming with a smile. Housekeeping staff was excellent and very nice. Offered to keep me with my luggages when she saw me struggling. It’s a shame I didn’t get her name because she should be recognized.

Location is very convenient, walking distance to Times Square, which means walkable to MTR, Food and shopping.

The only down side is that this hotel seems really ‘old’, like it needs a renovation asap. I get extremely grossed out when I see black dots in corners so it took a lot in me to look away. Especially if you bend down to see the sides of the vanity, you can see quite of bit of mold. I’m not OCD but that was really gross.

Overall, the staff were fanatic and location is very convenient. I will not consider coming back due to the conditions of the bathroom unless they are renovating. (Not an issue with house keeping, just the age of the room itself)

Partner

6/10

Pleasant

30 Nov 2024

Stephen

Customers should be aware that this hotel charges HKD 10 per day per luggage for storage even for short term. We leave for a one week tour and will be returning. Most hotels allows short term luggage storage for returning customers. However, This hotel charges. Customers just need to be aware of this practice and plan as such.

Leisure Family

10/10

Exceptional

25 Nov 2024

Steve

Excellent hotel. Staff very friendly. Many shops and restaurants nearby. Laundromat just across the street and Time Square shopping mall within 5 min walk. Will stay here again.

Leisure Family

10/10

Exceptional

05 Sep 2024

Sonny

Close proximity to everything

Leisure Self

10/10

Exceptional

01 Sep 2024

C

Cozy spot

Late check in, no issues, place was great for the price. A bit dated but still an excellent spot. Would stay again

Self

8/10

Excellent

24 Jul 2024

Amy

Very convenient. 10 minutes walk to Times Square and MTR. Room is clean and quiet.

Leisure Family

10/10

Exceptional

08 Jul 2024

Farid

Good hotel

10/10

Exceptional

27 May 2024

Benjamin

This was located near the Times Square district and a local market. It was within walking distance of the convention center and/or the ferry across the harbor.

Leisure Partner

10/10

Exceptional

01 May 2024

Abby

I stayed 2 nights in the hotel. Staff are polite, friendly and helpful. It is in a convenient location while with 5- 10 minutes walk to very central shopping are like Times Square and Sogo etc. the property and rooms and a little bit dated but still good in cleanness. Room size, bathroom setting and Wi-Fi speed are acceptable. Value of money if you are not looking for luxury in accommodation.

Business_and_leisure

6/10

Pleasant

22 Apr 2024

TSZ WAI MICHAEL

Convenient

Business Partner

10/10

Exceptional

08 Apr 2024

Epeli

Thanks

Great place to stay

Self

6/10

Pleasant

27 Feb 2024

sammy

I put the do not disturb side on they still call in ask when they can clean up the room. from the day till I check out.

Business_and_leisure Family

8/10

Excellent

07 Jan 2024

AI SUAN

Good Location!

Hotel location is great - convenient to the shopping mall, dinning and MTR transport.

Business

8/10

Excellent

07 Nov 2023

Guido

Larger room

Business_and_leisure

10/10

Exceptional

06 Sep 2023

Racquel

The area is very convenient, close to subway and very close to Timesquare. And there are alot of dining options and mostly walkable to hotel!

Leisure Family

10/10

Exceptional

09 Apr 2023

Ken

Super close to Timesquare

10/10

Exceptional

01 Mar 2023

Daisy

Good location , room is neat & comfortable , staffs helpful

Business_and_leisure Self

6/10

Pleasant

04 Dec 2022

Kar Kai

only exchange bed every two days is too bad

Business_and_leisure Family

10/10

Exceptional

31 Oct 2022

CHUN HEI

Good

8/10

Excellent

29 Aug 2021

CHUN HEI

No

Leisure Friends

10/10

Exceptional

14 Mar 2020

Verified traveler

Clean and neat. Very convenient as it’s easy to access

Friends_and_family Friends

6/10

Pleasant

21 Jul 2019

Verified traveler

Toilet small.

Friends_and_family Family

6/10

Pleasant

15 May 2019

Colm

I needed a double bed not a two single beds

4/10

Poor

14 Apr 2019

Verified traveler

The shower drain was clogged, the hot water take a long time to come in the morning and by the time it finnaly reached my room the shower place was overflowing as the drain did not take the water away as fast as it came down. Also toilet has those electric seats that makes it too small for anyone that is not a short Asian person.
I know this hotel, stood there many time sbefore but maintenance is lacking and sowing.

Business Self

8/10

Excellent

22 Mar 2019

Verified traveler

The hotel was very convenient with everything. Its a great locatikn. The staff was okay and the room was not that clean. That is what I did not like and there is ants in the room. but I was in the foreign country and no clue of other places.

Leisure Self

8/10

Excellent

07 Mar 2019

Verified traveler

Great boutique hotel located between Wan Chai and Causeway Bay. I had a late afternoon flight out and front desk was very accommodating with late check out. Unfortunately, facilities need to managed more carefully - the bidet in bathroom was out of order. Since my last visit, the exercise room was changed to cardio only - no weights at all - so I probably won't return.

8/10

Excellent

03 Mar 2019

Verified traveler

Great location

Leisure Family

6/10

Pleasant

14 Jan 2019

Angel

The place is due for a renovation. It looks old and outdated.

10/10

Exceptional

06 Jan 2019

Verified traveler

Our bathroom on the 12th floor was flooded with water when showered. Call reception and was immediately changed to another room.

Partner

4/10

Poor

14 Dec 2018

Verified traveler

The hotel was very over price for what you get . Very old hotel , small bathroom , very small bed. My legs hung over the end of the bed and it was really hard .

Leisure Partner

6/10

Pleasant

06 Dec 2018

Verified traveler

IT IS CLOSE TO SHOPPING.

THE REMODELING THEY DID OVER THE LAST 2 YEARS TOOK OUT THE BATHTUB FOR A CHEAPER SHOWER AND THE OLD 20 YEAR RUGS ARE STILL IN THE ROOMS !!!

Leisure Partner

10/10

Exceptional

05 Dec 2018

Kingston

per my stay: very good location; fair value paid

Hotel room rates are a reflection of the location, total room size (sq. ft.), age of the facility and amenities provided. Given all of these considerations, I did enjoy my recent stay at the South Pacific Hotel in Wan Chai, and feel that the room rate paid was reasonable for that area of HK. The staff was also very helpful, when their assistance was needed.

10/10

Exceptional

20 Nov 2018

Verified traveler

Check in was quick and easy
Very friendly staff

Partner

6/10

Pleasant

14 Nov 2018

Martin

Hotel has dropped its standards.

Have stayed at this hotel many times over the past 10 years. Have always loved it's location. When I first stayed here the hotel was a little dated, but to their credit they have made some noted interior decor improvements in the past few years. But the hotel price increases today now reflect this, and sad to say the hotel now is overpricing itself relative to the services it offers. My last trip was for a 3 night stay, and for 2 of those nights their hot water supply was of the standard you would expect from a 1 star hotel. No hot water at all on the first night, rang hotel services and after running the tap for half an hour (enough to fill Victoria Harbour) we finally got hot water online. Same fate the 2nd night, so as I was running late for an appointment as it was, leaving the hotel after a cold shower was well below expectations, and not what you should expect considering this hotel markets itself in the 3 to 4 star range. A major disappointment to be honest. Perhaps spending a little more money on capable hotel plumbers and engineers, rather than superficial interior upgrades should be their priority. Also some minor details missed by hotel cleaning services meant a shortage of towels one night, and as well as no tea and coffee supplied another night. Again 2 more phone calls to hotel services staff. Sadly inadequate level of services from a hotel I have enjoyed many times over the past 10 years. Hope to see this hotel improve it's standards before my next trip to HK.

8/10

Excellent

12 Nov 2018

Jin

Nice hotel, convenient location, plus a free phone

This place is nearly perfect to me! Everything was just right for me. I also got a nice city view. Plus the room offered a free mobile phone for guest to use outdoor. It was a nice surprise, did help me since I didn’t have any phone with me. Only think to suggest is I wish it was a touch cheaper:-)

6/10

Pleasant

04 Nov 2018

Olive3

Hotel location is walking distance to Time Sq, MTR and eateries.
Hotel is clean and neat however it’s pretty old. Our deposit wasn’t return to us or cancelled (credit card) during our check out. Only after one week from the Credit Co after clearance. Strange practice.

8/10

Excellent

01 Nov 2018

Fraser

Helpful staff, well located property. Nice Japanese restaurant

8/10

Excellent

30 Oct 2018

Doug

Good Hotel situated between the suburbs of WanChai and Causeway Bay. Rooms are a little on the small side but the layout works. Pricing is good for the area compared to similar hotels in the area.

8/10

Excellent

11 Oct 2018

Verified traveler

Clean, close to the facilities, good breakfast

8/10

Excellent

26 Sep 2018

Haster

aging, needs to update, not much choices in the hotel eatery outlet and it opens at noon

8/10

Excellent

25 Sep 2018

MEI LIN KITTY

Comfortable

Good location

Friends

10/10

Exceptional

05 Sep 2018

Vincent

NIce hotel. Central location. Close to shopping, MTR, eateries, etc.

10/10

Exceptional

03 Sep 2018

Lee

Good value stay!
And good location!
Overall it’s good value for money

8/10

Excellent

21 Aug 2018

Verified traveler

Good hotel in a crowded area

The hotel is conveniently located close to many shops and eateries. As I had gone to watch a Table tennis Tournament at Queen Elizabeth Stadium, it was close enough . Food at the Japanese restaurant was quite good and the staff were helpful. The room was a bit small and the furnishings dated.

Family

10/10

Exceptional

13 May 2018

Verified traveler

Good hotel for the price and satisfied with my stay

4/10

Poor

22 Apr 2018

Verified traveler

Andy

One guest first name misspelled (family name fine) so the staff wouldn’t check them in, no common sense and staff not at all flexible, I ended up calling Expedia and having the name corrected, Expedia were terrific,

8/10

Excellent

12 Apr 2018

Colm

Happy I will return again

10/10

Exceptional

10 Apr 2018

Ciaran

Good hotel, central

Family

6/10

Pleasant

09 Apr 2018

Verified traveler

Room is clean and good location.
Close to restaurant and MTR stations and shopper center.

8/10

Excellent

07 Apr 2018

stephen

HK weekend

Decent hotel, clean but dated, area was convenient, the hotel was around 4 or 5 blocks for metro stop, and 2 blocks from the Hennessy trolley.

6/10

Pleasant

20 Mar 2018

ED

Need to improve the lighting control switches

Convenient location, steps to various shops & restaurants. Hotel needs to improve the lighting control system in room. The flat electrical switchboard is a stupid device which controls most of the lights & the TV. However, I can hardly find it in darkness. Suggest to install wall socket near the bedside for client to charge mobile phone.

8/10

Excellent

04 Mar 2018

SM

Nice convenient hotel

I often use this hotel because of good access to station and convenience near by restaurant.

8/10

Excellent

03 Mar 2018

Joshua

Okayish.

Room was cheap for its category in this location. The telly was a little small and some cigarette and unpleasant smell in the toilet even though it was on a non-smoking floor (tbf Im quite sensitive to the smell of nicotine in particular). Overall for the price couldnt complain much.

6/10

Pleasant

20 Feb 2018

CHRIS

LOCATION

Good location. Like all other HK hotels, rooms are small. Hotels on the outskirts are much larger but you would compromise on location

10/10

Exceptional

21 Jan 2018

Alexander

Great hotel, located in what I consider one of the best locations on the Island. Where the pricing is aimed at bringing you back, which it will in my case.

4/10

Poor

18 Jan 2018

AI SUAN

Location is good but bed comfort is bad!

10/10

Exceptional

07 Jan 2018

charlie

Close to the mtr station, mall and Restaurants

We enjoyed our stay at south pacific hotel.. very convenient location, close to shopping centre, markets, Restaurants and station..

8/10

Excellent

03 Jan 2018

Johnson

Nice hotel near times square and shopping in HK

Good place, nice and helpful staff, good hotel shuttle to airport and room was clean and organized

8/10

Excellent

20 Dec 2017

Pui Chuen

Close to central Causeway Bay

Located near central Causeway Bay, just 5min walk to Times Square. Value for money for such a convenient location

Partner

8/10

Excellent

14 Dec 2017

Thomas

An enjoyable stay.

Location is excellent. Service is very thoughtful. Ongoing elevator maintenance causes inconvenience. Airport shuttle service is good.

Partner

8/10

Excellent

13 Nov 2017

Verified traveler

Hong Kong

Elevator and dining area both under renovations. Rooms quite small, bathroom very small. Wallpaper peeling off in some locations. Old hotel but Ok for the price.

4/10

Poor

09 Nov 2017

Lisa

The room is very dirty and outdated, especially the room carpet is very smelly and spotty.

8/10

Excellent

02 Nov 2017

DEHASHIA

Nice place for the money

Overall was a great hotel for the price but I had a room near the elevator so I could hear them running. The internet was also sometimes a little slow. It could have been my location to the elevators that caused that. The bed was not very comfortable, a bit hard.

6/10

Pleasant

25 Oct 2017

graham

nice clean hotel close to Wan Chai

close to the conference centre walking distance to everything you need, and just down the road from the best Dim Sim in Hong Kong

8/10

Excellent

01 Oct 2017

Daniel

Good value

It was god and I would stay there again

8/10

Excellent

02 Sep 2017

Carmen

This property was in nice location.

The location was great and lots to see in the area. There were many restaurants and activities.

8/10

Excellent

16 Jul 2017

Khoo

good location and fast check in

fast check in

10/10

Exceptional

06 Jul 2017

Adays

1st time in HKG

1st time in Hong Kong and I was happy with my selection. Nice hotel and staff. Room a lit bit smaller than expected, specially the bathroom since my husband is 6'4 but we have travelled all over so we knew it was going to be smaller. Nice stay... no complaints! Very close to Time Square and therefore the MTR (5 mins). I'll definitely stay here again!

Partner

10/10

Exceptional

16 Jun 2017

Ling

Very nice stay

This hotel is right there at the Tong Luo Wan (Times Square) area, very busy but next to everything, good restaurants nearby and shopping mall, and also close to the subway station. Overall it was pretty good stay because you can't expect too much in Hong Kong hotels unless you are staying in Shangri-la or something.

Partner

8/10

Excellent

19 Apr 2017

Martin

Consistently good hotel.

Family

8/10

Excellent

14 Apr 2017

mike

Good location

Excellent location good standard of comfort and service

10/10

Exceptional

12 Apr 2017

Andrew

Great location

Perfect loction for whatever you want to do in Honk Kong

Family

8/10

Excellent

23 Mar 2017

Siu Ki Gary

Hotel Stay Review

The room was upgraded by hotel due to fully booked. However the upgraded room was a smoking room that I felt uncomfortable in particular of the smoking smell. I have requested non smoking room in the booking but seems it was ignored due to their booking situation

8/10

Excellent

22 Mar 2017

Wei Ngee

Affordable nice accommodation in causeway bay

My room 2805 was on the top floor and was position very near the lift , so i can hear the lift mechanism operation even while sleeping . Room is very clean and quite spacious (toilet with a bath tub) for hong kong standard. Was given a smoking floor even though requested for non smoking room. But the level of cleanliness is acceptable and the room comes with a Sharp Air filter which helps in the air quality of the room. My room has a limited view of the the victoria harbour even though blocked by the nearby buildings but it's still nice to be able to have a sea view. Overall a pleasant stay. Will return to this hotel if i go back hong kong. Walking distance to causeway bay time square about 15 mins walk through the wet market alley.

Partner

8/10

Excellent

04 Mar 2017

Verified traveler

Good Location and nice staff.
It's Cold in room even off the air condition.(outside was 9-11 C)

8/10

Excellent

19 Jan 2017

Eric

Nice hotel but need update of the bathroom.

Hotel staffs were very friendly and helpful, especially the hotel room cleaning staffs.

6/10

Pleasant

19 Jan 2017

Verified traveler

Unfashionable interior in hotel lobby.

Close to Times Square and Hong Kong markets. Nice view of happy valley. Needs to update the food menus if they want western vegetarians to eat there.

2/10

Poor

09 Jan 2017

Nattida

I stay at JW Marriott Hotel excellent I love love

Everything bad service from first day when stars the front check in not nice very low class I'm never come back again and I will let my friend or anyone know

Family

8/10

Excellent

06 Aug 2016

Pek Ieng

Convenient but old hotel

The room was old but clean. The washroom was renovated. The fringe was too old and noisy that disturbed my sleep. Excellent location for shopping in Causeway Bay.

Family