Name: L'etoile de Mer
Address: 4B 275 Gloucestor Road Hoi Tao Court Building Entr, Hong Kong, 00000, HK

6/10

Pleasant

11 May 2026

Richard

Nice basic accommodation, very nice location

Self

2/10

Poor

26 Apr 2026

Roussell

No toilet in unit, only shower, unit door broken, no refund

Self

2/10

Poor

26 Feb 2026

Amy

The accommodation was not as advertised. The room appeared to be lived in and was unclean upon arrival. There was mould on the ceiling, stains on the bed sheets, and the bathroom was filthy. This was a very disappointing experience, and I would strongly advise others not to book this property.

Partner

2/10

Poor

27 Dec 2025

Elena

The check in kiosk was broke.
The room smelt very strongly of ammonia, this turned out to be unrine. The smell was so strong we had to leave the room and the owners took ages to reply and offer a change of room, we left with in 10 mins.

The location of the building in literally in a construction site, the size of the rooms are better described as a prison cell.

Partner

4/10

Poor

18 Nov 2025

bruna

Toilet was dirty

2/10

Poor

07 Nov 2025

Jason

Dirty linens and shower. Ocean view blocked by scaffolding. Do not stay here

Self

6/10

Pleasant

18 Oct 2025

Craig

There is no balcony view from the room. The room has 1 small window about 30cm x 30cm only. The view of water is from corridor outside the rooms.

Shared 1 Toilet between 5 rooms.

Hot water only during specific times of day

Automated kiosk to check in, no staff on site.

Whatsapp needed to communicate with staff.

A little noisy at night time

Extra us$28 charged to check in 1.5hrs early.

Business_and_leisure

8/10

Excellent

07 Mar 2025

Shing Yau

New experience for me to check-in at machine and without anyone at the hotel, even those no staff around but emergency call on duty while I call.

Quiet environment, very convenient no matter wants to take MTR, bus, tram or cab. 2 mins walk to MTR / bus stop, 3 mins walk to tram.

Easy to buy food or grocery, restaurant, 7-11, Wellcome Grocery is surrounding.

My spouse and I not used to soft bed and pillow, our neck and back feeling pain.

Overall is good. Although room is small but what you want are inside, suitable to couple or solo traveler. Not recommend for family.

Business_and_leisure Partner

2/10

Poor

14 Feb 2025

Richard

The reception got our rooms wrong on the first try. Check in was difficult as we'd have to call them, install WhatsApp to talk to chat with them, then they gave the wrong room and we had to complain to get a other one. They had rooms on separate floors and we'd have to go to another floor for cups and water. Once inside the room we found out that the patio door was broken and cold wind was leaking into the room. The bed was sinking in the middle and we spent a sleepless night rolling towards the center. Had to get Expedia involved to cancel the rest of the nights we had left and booked a other hotel. It was not well maintained. The internet barely works.

Leisure

2/10

Poor

17 Dec 2024

Haoxuan

Customer service not responding, not very clean and the room smells awful

Leisure Self

10/10

Exceptional

16 Nov 2024

KIN

Location is excellent. Able to connect all kinds of things such as transport and other services.
Check-in could be better with more information for the exact check-in location. Otherwise this is a great choice to stay in a budget in a premium area in Causeway Bay.

Business_and_leisure Partner

2/10

Poor

04 Oct 2024

Nelson

Be aware!!!!

terrible place. Check in Kiosk was out of order, I wasn’t able to checked in. i had to book a another hotel when i arrived. the hotel is almost impossible to find. i do not recomend this hotel. Be aware!!!

Self

2/10

Poor

16 Jul 2024

Ken

tiny

Business_and_leisure Partner

4/10

Poor

27 May 2024

Verified traveler

Good for overnight stay only minus comfort

Self check-in, no customer service. They should have made the self check-in system known. No gate code provided. The address said 4B but when I got there, other guests told me to go to 15/F to do check-in.

The condition of the hotel was not as I expect it based on the photos posted.
Shower area has worn-out flooring, shared toilet which was unexpected. The sliding door to balcony was so difficult to slide open. The previous guest left a used toothbrush by the sink, while they said the room has been disinfected and cleaned. The sheets were fresh but too wrinkled.

Overall, this hotel is good for overnight sleeping only, minus any comfortability. The location is excellent though, accessible in the shopping district of Causeway Bay.

Hotel should meticulously mention in the ad that this is more of a capsule hotel.

Partner

4/10

Poor

29 Feb 2024

YU CHIN

The towel is not clean, the shower's draining is not great.

Business Self

4/10

Poor

01 Feb 2024

Jialu

下水管半夜漏水

2/10

Poor

01 Nov 2023

Miguel

no restroom in room, incredible small and uncomfortable, nobody to help at the front desk, smell terrible, I hardly NOT recommend this!!

Business Self

6/10

Pleasant

21 Sep 2023

Yee Ping

Self-check in, not much service.
It's not clear when booking that the private room only has a shower and needs to use shared toilets. There are also small insects in the room.
The hotel location and the view are great.

Leisure Friends

2/10

Poor

16 Aug 2023

Yuk chunwindy

Terrible experience!

4/10

Poor

24 Jul 2021

Verified traveler

seaview is good

Leisure Self

8/10

Excellent

07 Aug 2018

Dan

The check-in process was difficult and unclear as to how to proceed, luckily there was another patron in the hall willing to help me as this is a self check-in hotel.
The common area and the facility were above my expectations however the mattress in the pods was very thin so a good night sleep was out of the question.

6/10

Pleasant

05 May 2018

Alexis

Convenient location

Take the free H3 shuttle bus to Excelsior, the last stop. The hotel is down the street. Its on a corner. A little hard to find the entrance. It is not on the street facing the water, but side street next to pet shop. There is a door that you need to buzz in. When you hear the buzz, push the door. The machine's sensor wasn't working right. Luckily someone was there. Make sure you get there during the day incase you have problems getting in. It was comfortable, clean and in a good location. Lots of bars, restaurants and shopping.

4/10

Poor

22 Feb 2018

Jason

This is a HOSTEL not a HOTEL

I have never stayed in a capsule room before, but heard about them and figured this would be a good chance to check them out. I have stayed in plenty of hostels and this is exactly what a hostel feels like. On Orbitz I narrowed my search down to Hotels only, and this place still showed up, which is why I booked the Capsule.

The address is listed as Glouster Rd, but the entrance to this building is on Cannon St, just around the corner. You will get email instructions on how to BUZZ into the building. Head up to the 4th floor and use the automated check in system. In the email you get, there is QR code, use that to open the door, and don't use the paper receipt you get with a QR code (it doesn't work too quickly).

The room itself looks like a 1 room apartment that the owner converted in this \"hotel\". There is a kitchen area, washroom with toilet and shower, a sitting area, and on 1 side are the 6 capsules (3 on the bottom, 3 on top) like bunk beds. Each capsule has lighting, AC, and locks form the inside. Glorified bunkbeds is what you, like in a hostel. They were very cool and something to try, but in the end they are just private bunk beds. There was also 1 room, for women only. Also 6 closets to lock your luggage into.

In Hong Kong, the law says that if you hire a housekeeper, you have to provide them with sleeping arrangements. This \"hotel\" has a housekeeper, she is very nice. Does a great job keeping the place clean. She also sleeps on the couch in this hotel.

8/10

Excellent

13 Dec 2017

OZER

Easy to access everywhere

It is good for a single traveler not for couples and better prices will be more attractive. Good to stay and good location but not a good value.

10/10

Exceptional

28 Oct 2017

Nikola

Staying this seaview capsule hotel was amazing experience .
It was a self-help system from check in to laundry to locker
It also close to causeway bay MTR so that you can access all the city with excellent transpotation

10/10

Exceptional

20 Oct 2017

Dawsar

Great management and staff

booked and flew immediately to HK; upon arrival, I found out that expedia allowed my booking although there were no rooms; the hotel gave me the option for refund but it was midnight and i had nowhere to go. the hotel management and staff went out of their way and did all the possible to secure for me a place to sleep. Amazing people!

2/10

Poor

04 Feb 2026

Ming hsi

空調設施聲音太大

2/10

Poor

15 Jan 2026

Siu kin

不能入住

2/10

Poor

24 Nov 2025

kamezaki

エントランスやチェックイン場所がわからなさすぎてどうしようもない。なおかつチェックインマシンがうまく機能しない。
電話して全く違う方法でチェックインしたが、普通これは無理。

Leisure Self

2/10

Poor

02 Nov 2025

YUK LING

陽台受到棚架阻住，景色大受影響。房間內只有一個浴室，洗手間是共用的，甚為不便。網上圖片形容是有兩個客廁及廚房可共用，但實際環境只有一個廁所，沒有廚房，與實際環境完全不符合，有欺騙之疑。

Friends_and_family Friends

2/10

Poor

27 Oct 2025

Christophe

le pire du pire ! franchement indescent cet hotel !

Business

6/10

Pleasant

10 Oct 2025

HIROYUKI

人と接することはないので寝る分には問題ないですが、共用トイレなので注意したほうがいいかもしれません

2/10

Poor

21 Sep 2025

Kwai Ling

同廣告的賣點簡直係天淵之別！😡外牆搭棚、毫無風景睇、門口玻璃破爛、房內牆角發霉、浴間冇熱水、張床褥連露宿者都唔想瞓、以抹手巾代浴巾😡、張被一陣味、地板睇得出毫無清潔！😡😡完全違反商品說明條例！😡😡😡😡

Family

4/10

Poor

06 Sep 2025

JUGO

大変に分かりずらい立地。よく口コミを観察して、施設から来るメールなどをよーーーーーーく読み返して行けば行ける。
周辺環境は観光に便利。
ホテル施設としては銅鑼灣でこの価格である以上仕方がないレベル。
同じ時期別の地域で同価格帯で良いところがあったので、銅鑼灣にこだわる必要が無いならオススメはしない。

Leisure Self

2/10

Poor

20 Jul 2025

CHAK KEI

窗戶打不開，還以為可以好好欣賞維港景色。

Self

6/10

Pleasant

13 Jul 2025

yukino

部屋からベランダに出られると思いましたが窓は開きませんでした。共用部分から出られるベランダ部分は椅子が一脚あるのみ、早朝や深夜少し騒音が気になりました。一番困ったのはバスタオルがないこと。小さなフェイスタオル一日３枚のみでしたので追加で必要なら掃除の際に掃除の女性に頼んでもらう必要があります。トイレは共用部分に2箇所あり、キッチンはありません。

Leisure Partner

2/10

Poor

16 Mar 2025

Eric

Extrêmement compliqué pour trouver, entrer. Impossible de parler à quelqu’un. Toilette bouchée lorsque j’ai finalement entrer. Ne vous laissez pas prendre par les photos. Pour la chambre c’est ok et la douche sent les égouts. Quand l’eau coule on ne sent pas le reste… très bonne pression d’eau. La doudou sentait le bonhomme.

Business_and_leisure Self

2/10

Poor

11 Dec 2024

Kwai Sum

Bad experience

The bed, pillows, comforter are all dirty.
There is no toilet bowl in the room.
No table, no bottles of water or coffee or tea.
The glass door to the balcony is hard to be opened.

Partner

6/10

Pleasant

18 Jul 2024

Verified traveler

眺望は素敵だが、設備や環境には若干の不満

部屋から絶景が見れるプレミアダブルルームに宿泊。
眺めは抜群で、自分はカメラ仕掛けて昼から夜景に移るタイムラプス映像を残す事が出来た。
部屋の中にはシャワーと洗面台、ポット等。
トイレは共同なのは仕方ないが、ホテル情報にあった冷蔵庫は部屋のあった15Fには無し。4Fにも部屋があるらしいので、そちらにはあったかもしれないが、その点が不満。
またシャワーは23-8時の間は温水が出ないと書かれてたので、その点も残念。
そして眺望が良いのと引き換えに、外の自動車の音がかなりしており、アメニティにもあった耳栓が必須だった。
心配だった無人チェックインは、名前を端末に入力し、パスポートを読み込ませる事で問題無く入室できた。
駅からも遠くなく、眺望目的で泊まるのも良いが、設備には少し目を潰れる人向けか。

Self

6/10

Pleasant

17 May 2024

H.J.H.

Matig hotel

De staat van de hotel is niet geweldig behalve de uitzicht vanaf de gemeenschappelijke balkon, die is geweldig. Gebrekkige en lekkende kranen. Lekkage op de vloer zelf opgeruimd, verder was er niet veel aan gedaan. Receptie is niet fysiek aanwezig, alles is geautomatiseerd.

Self

2/10

Poor

28 Feb 2024

Verified traveler

伏

伏。注意房間裏是沒有廁所、電視和雪櫃。冷氣機超級嘈。

8/10

Excellent

07 Jan 2024

Verified traveler

環境舒適，銅鑼灣中心地帶位置方便，但隔音比較差，外來煙味亦會飄入房間內

Partner

2/10

Poor

27 Nov 2023

JAE HO

너무 좁아요
사진과 설명이 너무 다르네요 ㅜ

Business_and_leisure Partner

4/10

Poor

12 Nov 2023

Kimura

お湯が出なかった。

Leisure Self

4/10

Poor

25 Oct 2023

Alvaro

Un hotel donde nadie atiende. Mal mantenido y poco servicio. Pedí que me cambien de habitación por que la que me dieron estaba descuidada. No me gustó para nada!!!

Business

4/10

Poor

07 Oct 2023

Verified traveler

各位唔好俾佢張露台相呃左

大廈唔係自由出入，要響好耐先入到門口，開頭睇相以為間房入面有露台可以chill下，點知係有露台，但鎖左唔出得去嘅，沖涼花灑熱水水壓唔夠水，房入面竟然冇廁所，要出去共用廁所，張床褥又薄，唔好話酒店，屋企都8吋啦，話就話雙人房，張被細到根本唔夠兩個人用

Partner

4/10

Poor

14 Sep 2023

Verified traveler

Besviken turist som bytte hotel!

Väldigt enkelt rum. Ingen toa på rummet och en handduk som var lika tjock som en disktrasa. Havs utsikten var bara i korridoren. Täcket liknade en sovsäck. Madrassen var väldigt tunn. Det kändes som jag sov på ett golv. Inget för mig! Allmänt struligt.

Self

6/10

Pleasant

23 Aug 2023

teraoka

無人のゲストハウスです。ゲストハウスの割にはいい方ですが、ホテルをイメージするとガッカリ。
初めてだと場所や入り方が分からず不安かも。まずマンションのセキュリティー『4B』を鳴らしても開かない時もある。部屋は15階。しかも無人で機械でチェックイン。日本語対応してるが不安。あとトイレは共同。バスタオルは簡易の使い捨てバスタオル。バックパッカー並みに旅慣れた人向けです。
ただ立地はすごくよく、共同テラスだけはハーバービュー。テレビはない。ゲストハウスにしては清潔で清掃もしてくれます。

Leisure

2/10

Poor

17 Aug 2023

liyis

Noy wothed

This is not hotel more to hostel, no toilet in room, you need to go out if room. Checkin very trouble. Never come back

Business

6/10

Pleasant

01 Aug 2023

anungoo

Si vous cherchez un endroit propre ne venez surtout pas ici.
Ils changent pas les draps ça sentait la transpiration. Les douches ne sont pas nettoyer quand je suis venu y avait encore de l’eau avec du savon. Les toilettes sont pas dans la chambre. Sinon belle vue

Leisure