Name: The Charterhouse Causeway Bay
Address: Wan Chai Road, 209-219, Hong Kong, HK

2/10

Poor

06 Apr 2026

Kee Wee

Stayed here for 3 nights and was extremely disappointed. Disgusting, rude service and the WiFi is a joke. You are forced to sit in the lobby with dozens of other guests just to check your messages. The room was unbelievably dusty, it was clearly cleaned last season and then just left.

Partner

8/10

Excellent

06 Feb 2026

Stephanie

Room was clean, but old and really really tiny. Both beds were side by side so you'll need to climb up onto the bed. Only 1 tiny table, so the rest of us had to live out of our suitcases. Housekeeping standards differed daily, so blankets and towels, etc, differed daily too. Location was marvellous. Goid for short stays.

Leisure Family

10/10

Exceptional

07 Jan 2026

Matthew Charles

Nice cheap hotel

10/10

Exceptional

04 Dec 2025

Azfar

Good room. Perfect Service.

Leisure Self

8/10

Excellent

03 Dec 2025

Dave

Good location and many eateries around. Hotel is dated with limited amenities. Short stay is ok

10/10

Exceptional

15 Nov 2025

Jun Ning

I stayed at one of the S Signature rooms. Never have I felt so much at home at a hotel. After a long tiring day, I would yearn to return to the hotel, take a nice steamy shower in the spacious sauna-like room, stretch out on the comfy bed, and slowly drift off.

Not only is the design of the very sleek, it's also very pragmatic, with optimized spaces for practical use. The adjustable bright lighting and mirrors make the room feel noticeably more spacious and open. Everything is clean and in great condition.

Last, but not least. The staff and services are amazing! They're courteous, but also extremely warm, welcoming, and helpful.

I would definitely return.

Leisure Self

10/10

Exceptional

11 Nov 2025

Douglas

Awesome

8/10

Excellent

10 Nov 2025

James

Clean and quiet. An older style room, so it’s comparatively spacious for Hong Kong. Right in the middle of Wan Chai and Causeway Bay. Very convenient.

Leisure Self

10/10

Exceptional

28 Oct 2025

IZABEL

Easy check in, helpful staff, very centrally located closed to all transports in a vibrant neighborhood.

Leisure Self

6/10

Pleasant

20 Oct 2025

Joelle

Fine for a few nights. The room was alright but the amount of.mirrors and where they were just really weird to me. Good location, transit nearby and walking distance to metro and shopping.

Leisure Self

2/10

Poor

17 Oct 2025

Alice

Very bad experience, no wardrobe and drinking water in room.

Stuffy in room, no matter how you adjusted temperature on panel, there’s no change.

Self

8/10

Excellent

11 Oct 2025

Nipa

Hotel was in a very convenient location, with lots of local eateries. However, room was small.

8/10

Excellent

05 Oct 2025

Clifford

The single room was excellent and quiet

Business Self

4/10

Poor

16 Sep 2025

SAZALY

I have been a guest many years visited more than 6 times No facility, floor carpet, furniture and old no change since the day i supported the hotel. Staff not welcoming with no reception counter and limited waiting area. Sitting at their cafeteria is not allowed even with our bags due to limited space at their small lobby. Very unwelcoming feeling with no guest or customer service provided and worst not a smile during the 5day stay. This hotel require serious makeever and service oriented priority !

Leisure Family_with_children

8/10

Excellent

03 Sep 2025

YU WEN

convenience for taking bus

Leisure Self

10/10

Exceptional

30 Aug 2025

Mark

Great hotel budget price premium location

Business

2/10

Poor

30 Aug 2025

Verified traveler

Avoid

The room was ok, the bed was comfy, but the room did feel incredibly dated.

Normally these things wouldn't be a problem for me, however, I saw roaches on two separate occasions in my room, and when I called reception they didn't seem to care. Furthermore, after the hours of darkness, a large number of suspicious individuals, I believe to be prostitites, were around the hotel, and guessing from the noises, using it as a base of operations. I will not stay here again and can't recommend it

Self

8/10

Excellent

26 Aug 2025

YU WEN

convenient taking bus

Leisure Self

6/10

Pleasant

01 Aug 2025

Siew San

The refrigerator is not cold.
Aircon can't adjust. Not cool enough

8/10

Excellent

25 Jul 2025

SOON LEE

1 Clean and nice
2 Good services

Leisure Self

4/10

Poor

25 Jul 2025

Luis

Hotel staff were polite and helpful. The building is old.

6/10

Pleasant

05 Jun 2025

kin sun

good location

Self

4/10

Poor

27 May 2025

Charlotte

There were some issues with the room when I arrived (it hadn’t been cleaned since the previous guest) and the key with the new room, which I appreciate is not really a big deal but overall it just seemed that the rooms were not clean. The cleaners also, on different days, hoovered the hallway early morning and asked to clean my room at 8.30am - which is odd considering there were hairs and dirt everywhere. Although the location is good and easy to get everywhere, the lack of cleanliness was an issue

Leisure

8/10

Excellent

29 Mar 2025

Harriet Odlas

the sink was clogged,

Leisure Family_with_children

8/10

Excellent

23 Jan 2025

Miyako

Check in was smooth. I got complimentary room upgrade upon check in. Room was bit dated but clean and very comfortable. It was a shame I was only there for one night. I will happily use the hotel again if I get other opportunity.

Leisure Family

10/10

Exceptional

10 Jan 2025

Matthew

I love Hong Kong it’s safe country Asian people all way good helping love to come back

Self

4/10

Poor

06 Jan 2025

Hoi Yue

Take note their highest-priced Urban Studios are located on the 1st floor. Although the interior finishes were newly renovated, these rooms' fresh air intake is very close to the street level. We stayed a total of 7 nights and ended up changing rooms 3 times (all Urban Studios) because of cigarette smoke, sewer smells and restaurant grease exhaust being sucked into the rooms from street level. There were either staff taking breaks around midnight or guests who smoked before bedtime, so it was a nightly routine that cigarette smell would fill the room. By 9am every morning, the room would smell of grease exhaust from the bakeries and restaurants nearby. The only way to somewhat alleviate the odours was to crank up the air conditioner, which as others mentioned, does not provide heating in the winter. Expect strong cold drafts all over the room while sleeping. In addition, the rooms have exposed ceilings and as others mentioned, water flowing through the pipes can be heard throughout the night. There were also some loud bangs heard in the middle of the night which we suspected came from an in-house commercial laundry or garbage pickup. Floors and showers were generally clean, but not the platforms for the mattresses and large window sills. Take note the hotel is located in one of the oldest areas of Hong Kong Island. There are lots of tradeoffs for being located close to food and shopping in Causeway Bay. Multiple towels had holes in them.

Leisure Family

10/10

Exceptional

05 Jan 2025

Verified traveler

CHARTERHOUSE WANCHAI REVIEW

Great location being under 10 minutes walk to Times SQ and msny buses to Central right in front of the hotel is a plus. Will try the Signature Room on mext visit but not the high floors.The rating wàs for the old rooms if Signature Room which I have seen would be 5 Star rating.

Friends_and_family Family

8/10

Excellent

05 Jan 2025

Moshe

the room furniture as well all other equipment is older than my grand grand grand mom
simply unpleasant to pay such price and feel like you are in bad guesthous

Business

2/10

Poor

31 Dec 2024

Roshan

I encountered a disappointing experience during my stay. I want to clarify that the staff were all friendly and helpful, especially the cleaning staff, who were particularly accommodating. However, the hotel should prioritize addressing some fundamental issues, such as replacing worn carpets and ensuring that all cupboards are functional. Additionally, the absence of bedside charging points was inconvenient. It would be beneficial for the hotel management to concentrate on these basic maintenance standards.

Business_and_leisure Partner

8/10

Excellent

30 Dec 2024

Wing See

Comfortable hotel close to many restaurants and walking distance to MTR. Has amazing mattress, but other facilities are worn out. Despite being in Wan Chai, the hotel is quiet.
Baby cot is quiet small, only suitable for baby or toddler under 2.

Leisure Family_with_children

10/10

Exceptional

24 Dec 2024

Dorothy

Absolutely fabulous. So wonderful. I loved everything about staying here. Treated like royalty. Will definitely return

Leisure

6/10

Pleasant

20 Dec 2024

Gregory

A good property at a good price but a few things that don’t take a lot to fix came up short:
It was quite cool at night and on requesting an extra blanket they appear to have none… in an established HK hotel?
The aircon didn’t heat and was loud.
The room was near to the elevators and a constant humming could be heard.
Otherwise the property was fine.

Business Self

6/10

Pleasant

07 Dec 2024

Masahiro

Good geographical situation and basically clean facility with good staff, but a little obsolete and no coffee/tea/cup in my room.

8/10

Excellent

02 Dec 2024

Jonathan

Very convenient and friendly staff!

Leisure Family

10/10

Exceptional

22 Nov 2024

Tin Yu

hotel is in good location and convenient to assess to other transports, their basement restaurant provide good food too.

Business Self

8/10

Excellent

19 Nov 2024

Zhang

Furnitures in the room and bathtub are little bit ages but good vibe and staff are kindness. the area is very convenient

6/10

Pleasant

18 Nov 2024

Agnes

We booked a room for 4, it has an outside door, which required a room key to open, then 2 separate doors within. It felt like they were 2 separate rooms which was nice because of the generous size. However, they put us on the 1st floor and the gym was on the 3rd, kind of weird. We heard the water pipe running all night and there was a bright 'Exit' sign above the 1st door which we could not turn off, the rooms were not dark even though all the lights were turned off, very annoying. Oh, there was no check-in counter, they had a table against one of the walls with a laptop to check customers in. Overall it was not too bad other than running water noise throughout the night (the ceiling was open and pipes were exposed) and a very bright 'Exit' sign in the room.

Leisure Family

6/10

Pleasant

08 Nov 2024

Suet Yee

The location is very convenient. The area is lively and safe. It's super close to tram station and walking distance to Time Square and MTR stations. There are may food options nearly from street food to nice restaurants. Staff was courtesy and the check-in, check-out processes are very fast and smooth. You can leave your luggage there after check-out until you're ready for your flight. My room was much older than what's shown in the picture on the booking site. Shower water was a bit slow and not very warm.

Leisure Self

8/10

Excellent

04 Nov 2024

shawn

Clean, quiet and convenient. great for business travel.

Business Self

2/10

Poor

31 Oct 2024

Achit

The worst hotel experience i have ever had. And a lot of prostitutes.

Business_and_leisure Friends

2/10

Poor

30 Oct 2024

Verified traveler

Worst hotel in Hongkong

Let me start by saying I’ve never written a review for anything in my 30 years of life, after my experience at this hotel I felt I had to. Worst hotel I’ve stayed at in my life! No front desk, the staff that are downstairs are useless and extremely rude. Falsely advertised in hotel laundry, was not available. The WiFi never worked in my room only the lobby, complained and tried connecting multiple times on multiple devices, no luck. Outlets would randomly stop working not allowing me to charge my devices half the time. Upon checkout I requested late checkout by a hour to have some more time to pack and they yelled at me saying it’s “impossible” I checked out on time and was hanging out in the lobby for maybe 30 minutes waiting for an Uber and charging my phone, the useless 3-5 employees they have loitering in the lobby kept harassing me asking when I’d leave and practically kicked me out of the hotel, never in all my travels across the world have I experienced such a horrible attitude and service. Wouldn’t stay here again if they paid me.

Business

2/10

Poor

21 Oct 2024

Ducker

very shabby room carpet was filthy. no towel on checkin. location good.

10/10

Exceptional

09 Oct 2024

Allen

The location is a bit of a walk from the MTR, but just one block away from the Tram.

The area around is very nice, there's always food.

Self

10/10

Exceptional

01 Oct 2024

Zenaida

The room was amazing

Leisure Family

8/10

Excellent

30 Sep 2024

Alan

Good hotel for a budget stays

Cheap cost as it's older and not renovated in a long time but for the price and basics for a comfortable sleep with a great location you can't complain.

Would stay again

Business_and_leisure Self

8/10

Excellent

29 Sep 2024

Teresa

Great location but staff need to be more welcoming and friendly

Leisure Self

10/10

Exceptional

25 Sep 2024

Verified traveler

Acceptable.

Friends_and_family Friends

4/10

Poor

29 Aug 2024

Anton

This didn’t even live up to the old adage that you only get what you pay for. Will never return.

Business Self

6/10

Pleasant

14 Aug 2024

Joseph

I have a few concerns with Charterhouse Hotel. 1. They don’t provide bottles of drinking water like every other hotel does. That is outrageous. 2. Checkout is 11:00 am. Inconvenient and too early. 3. They charged me twice for a one-day stay. I have to wait two weeks for a refund, and if I don’t receive it I need to take further action.

6/10

Pleasant

14 Jul 2024

Catherine

No free drinking water, no shampoo/conditioner, no toothbrush. Other than that, location is very accessible and close to shopping district.

Leisure

10/10

Exceptional

23 Jun 2024

PURNA SING

family friendly

8/10

Excellent

18 Jun 2024

Robert

I have stayed at this facility exclusively. My company used it as a layover for our ability to do business in China. No perks here or loyalty program(s).

10/10

Exceptional

07 Jun 2024

Xiaoying

Good place to stay

8/10

Excellent

28 May 2024

Robert

Would have given higher score but NO drinking water in room and no staff available to bring some water?? Bare minimum is drinking water in rooms

Business Self

2/10

Poor

27 May 2024

Verified traveler

Cheap is not good and good is not cheap!

It is an old hotel that needs urgent attention for renovating.
The only thing that you are given is new sheets, towels and body soap! Nothing else!!
I caught the chek in clerk hand coping the back of my credit card. I yelled at him and snatched my card back off him. He couldn’t explain to me why he did it. 😬🙄

Self

10/10

Exceptional

19 May 2024

Ray

Relatively clean and has a very strategic location in causeway bay.

Business Self

10/10

Exceptional

14 May 2024

Chau h

Service fine value for money.

Leisure

2/10

Poor

09 May 2024

Xu Hui

Unaccommodating. Purchased wrong hotel the day of check-in. Request a cancellation TEN minutes after booking, willing to accept the fees for first night because it already happened but the hotel denied the cancellation for the rest of the booking. Did not offer any other type of resolution other than, \"Sorry, can't do it\".

Leisure Partner

8/10

Excellent

09 May 2024

Walter

I loved the hotel over all but wasn’t a fan of the old rooms that was old with furniture, equipment and etc. the staff was fantastic and shopping and restaurant are near. But most of all the gym in the hotel and down the street paid off for me.

Business_and_leisure Self

6/10

Pleasant

04 May 2024

Ricky

Hotel was abit tired.. pretty central

Business

2/10

Poor

30 Apr 2024

Rajendra

They offered used and torn Towels.
Room Tarrif was 650 HKD.
Using Soap Cake as in Cheap hotels.
I had been to Shenzhen the days in Hanyoung Hotel it was in 450 RMB and far-far luxurious.
Never stay in this hotel.

6/10

Pleasant

20 Apr 2024

Colin

Convenient location in HK

Extremely good location in walking distance to many places. Hotel very helpful and knowledgeable of the area. Rooms could do with some freshing up and new flooring/carpet

Friends_and_family Friends

6/10

Pleasant

08 Apr 2024

Juliana

Convinient

Business_and_leisure Self

10/10

Exceptional

01 Apr 2024

Sing

Good environment, quiet

Leisure Self

10/10

Exceptional

23 Mar 2024

Nathan

Family Room was great, location is excellent.
However, the hotel general area is quite old and dirty especially the rugs.

Staffs was really nice and genuine

Leisure Family_with_children

8/10

Excellent

16 Mar 2024

Howard

If you plan to take the Airport bus, you need at least 10 to 20 min walk depending on the amount of luggage you have. No matter if you take the airport bus to the hotel or back, there are some ways to take. I didn't see any options on Expedia to book a shuttle bus to and from the airport though.
We had a booking for a family room on the 12th, our plane arrived 23:50 so when arrived it was almost 2 am on the 13th. We had a booking for the bunk bed for the 13th to 16th. I ask if can upgrade free of charge, they gave me the upgrade. We didn't have to check out and check back in. I give them give stars for this.

I didn't eat in the hotel but they do have a buffet though. If they offer a free buffet for one day, it would of been great.

This is my second time staying in Charterhouse.

The last night I didn't put the sign outside to clean the room unfortunately some body flip the sign to say don't disturb. Did leave a note since we are in travel mode so didn't come back early. This is why gave them 4 stars.

If staying at bunk bed room, make sure when taking shower your back should not be facing the door or the water will leak out. It seems they didn't seal it tightly.

Overall experience was good. Don't take the airport MTR as you will be changing lines. Take the airport bus is the best way to go.

Leisure Family

6/10

Pleasant

12 Mar 2024

Alan

The carpet is very dirty

Family

10/10

Exceptional

10 Mar 2024

nick

Great location with very friendly & helpful staff.

Business_and_leisure Partner

8/10

Excellent

08 Mar 2024

Alan

Very convenient

Leisure Family

6/10

Pleasant

08 Mar 2024

Chanson

overall is okay. The hotel is dates.

Self

4/10

Poor

29 Feb 2024

Kenneth

Older property that definitely needs better cleaning staff. I could tell the floor was not vacuumed because we found hair from prior tenants and nail clippings. Brown material on the bathroom floor I am hoping wasn’t feces. Mold in all of the shower grout lines.
Positives close to MTR, although anywhere in HK is close to a MTR, and low price. Also the gym is ok.

Leisure Partner

8/10

Excellent

23 Feb 2024

Robert

Very reasonable priced and overall excellent location

6/10

Pleasant

20 Feb 2024

Avinash

Fell like staying in a cardboard box. Very little air flow. Dusty room carpet.

10/10

Exceptional

11 Jan 2024

Tu Tran

Affordable price and best location

Business

10/10

Exceptional

05 Jan 2024

Ping

Staff in front desk are really help and nice.

Leisure Partner

2/10

Poor

26 Dec 2023

SU HUY

Hotel room ceilling is mouldy making it unfit for dwelling.
No toilet amenities only soap and tissue paper.
Toilet is dirty with mildew at bath tub areas.
No daily replenishment of water.
Room fixtures and furnitures are broken, dusty unusable.
Room floor carpet is soiled and dusty.
No front desk reception at lobby only a make shift table for check in at level 2.
TV is the ONLY thing that works.
Worst hotel stay experience ever.

Leisure Family

4/10

Poor

12 Dec 2023

ketkarn

Pictures dont match reality. Rooms very old, wall papers tearing apart, extremely old rugged flooring, even if they do clean i can still see pile of dusts and hairs, aweful for the price i paid.

Leisure

2/10

Poor

12 Dec 2023

Pui Yan Yannie

Not a pleasant one

10/10

Exceptional

05 Dec 2023

Yu

Great hotel, affordable, and great staff. We enjoyed our stay and would stay again.

Business Family

6/10

Pleasant

01 Dec 2023

jennifer

The location is good and walking distance to all the shopping area and restaurants. But one thing I really don’t like is the clearness of this hotel. It is a very old hotel and need renovations asap.

Leisure

2/10

Poor

26 Nov 2023

Natalia

Room is very old and dirty.

Leisure Partner

6/10

Pleasant

21 Nov 2023

John

OK but a bit tired in places

Didn't try eating here, nor the gym.
Usual size HK room for the money; big enough, but not spacious.
Plus: Easy from public transport (airport bus, MTR exhibition centre).
Service was fine.
Bed linen, towels clean.
Minus: Bed harder than I'm used to.
Big rusty stain on the floor around the toilet
Sound proofing between rooms not great.
Bottled water not replaced each day (but there's a 7-11 about 30 seconds walk away), no tea or coffee (unless I missed them), just a kettle and cups
Overall: acceptable but a bit 'tired'. 2nd floor looked far nicer than 17th floor. Perhaps renovation is ongoing.

Self

2/10

Poor

19 Nov 2023

JIA YU

Very noisy all night long

Business

8/10

Excellent

12 Nov 2023

Verified traveler

stay at charterhouse causeway bay

Decent facilities, not the most modern, showing its age, but relatively clean.

Self

10/10

Exceptional

08 Nov 2023

Jay

Nice friendly staff, they upgraded me to the 18floow biz room, thanks! will come back again

Business

8/10

Excellent

08 Oct 2023

Zaber

It’s okay

Business_and_leisure Self

6/10

Pleasant

21 Jul 2023

Norman

Location is good, they have remodeled the lobby to be more useful and setup front desk for check in/out on 2nd floor. However, WiFi is so outdated that practically non-useful. I booked a business room, but can't use my laptop nor smartphone because WiFi is soooo slooow!!! They should ask hotel staff to use guest room WiFi to experience the reality!!!

4/10

Poor

07 Jun 2023

Mandy

Room is small which didn’t match with the site pictures, carpet was dirty, no proper cleaning or organizing everyday. There was a used toothbrush left in the bathroom on the first day when we arrived.

Leisure Partner

8/10

Excellent

06 Jun 2023

Maruthi

Good place to stay.

Business Self

6/10

Pleasant

08 May 2023

Verified traveler

Rooms feel dated, location is ok

2x doors away from lifts, a bit noisy. Decor reminds me of another HKG hotel in SYP, but looks tired & dated. Location is OK, but walk from CWB MTR, can become a trek / hike with 23kg of luggage. Convenient, to shops, food & taxis.

Self

10/10

Exceptional

22 Apr 2023

Mei Wah

Good value, great location and very friendly staff

While the hotel is generally dated, very good size room (relative for Hong Kong) and comfortable queen size bed and clean for us. We had a good rate due to early booking. The location is great between the Waichai and Causeway bay MTR. Many dining options nearby from local eateries to great coffee plan and south asian fast food. Lots of other transport options such as tram, buses. The staff is very friendly especially those cleaning our floor. We appreciate the small fridge available for our 2-week stay. However, WIFI access has not been stable as there had been period of time where we were unable to get access to WIFI provided by hotel (likely due to high volume of users trying to access) and should be improve.

Partner

10/10

Exceptional

28 Mar 2023

Mary

Service is excellent. The place is very walkable to the fruit market.

Leisure Self

6/10

Pleasant

16 Mar 2023

Rex

The room was dated and reception area must be under renovations as the one I used was in a small room. Forgot to bring an adaptor for my phone. I had the charger but needed the Asian adaptor and the hotel didn't have one to lend guests.

Business Self

10/10

Exceptional

05 Mar 2023

Betty

Classic hotel, comfortable room, bed and bedding, desk and lighting excellent. Good breakfast downstairs. Terrific concierge helped me locate COVID testing site and printed out results for me. Morning check out made easy with help obtaining taxi to airport. Major drawback is very slow wifi made it difficult to open and load up files.

Business Self

2/10

Poor

13 Feb 2023

Andrew

The day after arriving the 3 guest lifts where out of order. After walking down 17 floors to the entrance which was closed due to water pouring from the ceiling.
A hotwater system burst in the gym on the 3rd floor, flooding the floors below and causing damageto the 3 elevators. this left one small service elevator
for all guests and staff. To make matters worse
Reception is on the 2nd floor 6 people & luggage elevator is full. used by the staff servicing the rooms it stops every floor. in the morning' with Guest usage day or evening it was slow between ground floor visits 15min wait common. Informed after asking staff about time for repair they said 2-3 weeks and its Otis Lift
Company.

The unsafe aspect is due to wifi
It appeared each floor
/.room had its\s onwn router with seperate SSID for each room

18F rm 1809 SSID: CC1809
I had dropout issues unbable to login, very slow connection.
I went to the staff on 2nd floor and asked to have technical staff check
i was told by the reception staff there is only one WiFi SSID CC_router
The cc_room no WiFi is a straight forward cyber attack
I checked inthe room again, nothing about WiFi how to connect or the fake ones,
Not having any wifi instructiors- or a notice wanring the possiblethreat

8/10

Excellent

08 Feb 2023

HIROKO

property is quite old but functional. need to improve instruction, for example air-con switch has heat- off- cool, i pressed ‘heat’ but actually they don’t have any heating, only cool. staff are friendly and helpful.

Leisure Self

6/10

Pleasant

25 Jan 2023

flora

Good Location and many eaterly places

Hotel location is the reason I chose this Hotel. Centrally located in Wanchai road, if you walk out the htl , to your right, you can easily walk to causeway bay and Happy Valley. Tram station can easily take you there if you prefer local transport. To your left from htl, you can go to other part of wanchai or admiralty .you can easily find subway. and you can find subway. Hotel itself is rundown. When I booked the htl, I thought I have a same room that I booked. Not at all. Chkin is on 2nd floor. Staff have no customer service training. One girl particularly (forgot to get her name the one sitting in front of monitor.) she is cold,no facial expression and ruth sometimes. Housekeeping and bellhops are very helpful. I will recommend for location and within my budget only, otherwise, just keep looking elsewhere. Happy hotel hunting!

Friends_and_family Family

8/10

Excellent

01 Jan 2023

Olan Genevieve

The location provided many options for food/restaurants and other services. Area is tourist friendly. Staff were knowledgeable if you needed particular information or assistance. For the most part the staff at the hotel were approachable. I would recommend to take a taxi from train station if you have luggages.

Leisure Self

8/10

Excellent

30 Dec 2022

Lay Khim

we stayed 7 nights. The hotel is not near to the 2 MTR - causeway bay and Wan chai - but is accessible by buses.
1. it would be better to have smaller size beds instead of queen size beds, as the beds occupy almost the whole unit, leaving very little space for luggages.
2. There is a bathtub for shower.
3. Thin walls and you can hear the neighbours.
4. Place is generally clean.
Overall, ok for the price.

Leisure Partner