Name: The Emperor Hotel
Address: 373 Queen´s Road East, Wanchai, Hong Kong, 852, HK

10/10

Exceptional

25 Jul 2026

Neusa

I didn’t try the bar or restaurant but all was lovely and near the best areas

10/10

Exceptional

24 Jul 2026

Mark

Highly recommended

10/10

Exceptional

18 Jul 2026

Nikhil

Everything was good
Including Room,Staff,

10/10

Exceptional

13 Jul 2026

Mike

The reception people were nice, spoke English and were very helpful. The room was easy to get to. The room was clean, the bed was confortable, the bathroom had everything I neede, good wifi. What I didn't like : very dim light in the bathroom and in the room itself, the tv was big but useless, nothing good on it and no youtube. The hotel was located close to shopping area, 10 minutes away on foot. The restaurant on the first floor was Pakistani, I didn't like the food. No breakfast on the premises. The restaurant on the first floor was nice, but small capacity, and you have to have reservation. There's a bar on level 25 that can be accessed with a different elevator, which I couldn't find. From the airport, it took about 30-40 minutes to get to it. But location was so convenient that I'm sure I will use it again.

Self

8/10

Excellent

13 Jul 2026

luis

Todo perfecto. Excepto que las piezas son demasiado pequeñas.

Family_with_children

8/10

Excellent

10 Jul 2026

Paula

Room waa cleaned everyday which were great. Breakfast was great but needed more variety. Staff was nice enough

Carpet in the hallway smelled a little and it was stained. Overall nice hotel

Friends

4/10

Poor

10 Jul 2026

My Ngoc

I booked a room with 3 people, 2 adults, one child. They gave me a room with 2 twin beds. The day after I came back at night time and recognized my room hadn’t been cleaned. Then the other morning I came to the front desk and asked to clean my room today. They said the janitor reported them my room stayed with 3 people with 2 beds, so she didn’t clean my room. I was so mad about this because I booked with 3 people in one room.

Family_with_children

4/10

Poor

10 Jul 2026

My Ngoc

None

Family_with_children

8/10

Excellent

09 Jul 2026

Wing Kit

Clean

Partner

8/10

Excellent

07 Jul 2026

Cher

Carpet needs to clean. Washroom toilet bowl needed to repair

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

Jack Benedict

Very clean and efficient!

10/10

Exceptional

06 Jul 2026

Royden

It was good. Staff waa helpful.

10/10

Exceptional

06 Jul 2026

Royden

It was good, staff waa helpful.

10/10

Exceptional

03 Jul 2026

Celine

Good value for what you get if you are on a budget. For around HKD600 a night with breakfast, modern and clean surroundings and polite staff the value proposition is good. The downsides are: no MTR station in the immediate vicinity (not an issue for me as I prefer to use Uber for moving around), breakfast buffet spread is basic and limited and the ac is too cold and cannot be adjusted (I got around it by turning it off sometimes). The price was good so overall I am not unhappy and can recommend this hotel provided one knows what one is getting into.

Partner

6/10

Pleasant

28 Jun 2026

Uranchimeg

I stayed in Room 608. The air conditioner would not stop running and made the room extremely cold. Even after trying to adjust the temperature myself, it kept blowing cold air. It was uncomfortable, especially at night, and affected my sleep. The hotel should inspect and repair the air conditioning system. Overall, my stay was okay, but this issue is why I’m giving 3 out of 5 stars

Self

8/10

Excellent

27 Jun 2026

Ping

The room is clean, the towels and bedsheet are changed everyday. The staffs are helpful and polite. However, we would like to have a proper baggage scale in the hotel lobby and the shuttle bus can stop MTR stations with pick-up service (not just drop off service).

Family

10/10

Exceptional

26 Jun 2026

Marianella

We loved our stay there very clean and close the everything
Staff is friendly

Friends

8/10

Excellent

26 Jun 2026

ERIKA

Close to Causeway

10/10

Exceptional

16 Jun 2026

Robert

The room was very clean bed a little bit hard for my tastebt very nice to have after a day out exploring. The shower was so nice great water pressure and hot water. Not much on TV but you can hook a HDMI up but no BT. The motel was in a great location for food just a short walk,mtr and bus stops can go anywhere. The choice of this hotel was a great decision.

Partner

10/10

Exceptional

07 Jun 2026

John

Wonderful stay, great staff, close to tram stop and also buses. Wan Chai Market close by. Everything great!

Partner

10/10

Exceptional

31 May 2026

Serena Yin K

Very convenient for bus stop right in front of the hotel. But hard to find the bus stop to head back. Room service is quick when we request for bucket of ice and extra towels. Hotel is modernized. Hard for a 59\" girl to climb in and out of the tub, not recommended for short or elderly person

Partner

10/10

Exceptional

31 May 2026

Lilia

Cleanliness, courteous staff, shuttle bus service, 3 on site restaurants (all excellent)

Self

8/10

Excellent

28 May 2026

Ionut

Goog

Family_with_children

10/10

Exceptional

24 May 2026

Christian

Great location close to all modes of transportation. Also close to all key areas which makes it easier to explore the Hong Kong side and the Kowloon side is only one short ferry away.

Self

6/10

Pleasant

22 May 2026

Jerume

The front staff were not friendly at all, the only friendly staff were room service.
We had alot of broken items in our room, noisy fridges we had to disconnect and air conditioning was terrible.
Would not recommend

Family_with_children

10/10

Exceptional

21 May 2026

YI YONG

Clean room and friendly staff

Partner

10/10

Exceptional

21 May 2026

Hanmong

我會再來！

Partner

10/10

Exceptional

21 May 2026

Alex

Really liked the hotel and it offered great value. The staff and Rooms really good, location also worked well, a short walk into Wan Chai. I even had a view from my room of the cityscape! Overall impressed and would recommend.

10/10

Exceptional

20 May 2026

Heung

The room is very comfortable to stay!

Self

8/10

Excellent

20 May 2026

May-yee

N/A

Self

10/10

Exceptional

16 May 2026

Dillon

Really love the room and service crew. They will clean your room everyday

Partner

10/10

Exceptional

14 May 2026

Tom Chun Wai

When I checked in, I was offered a different room as the room I chosen was not available. They gave me a breakfast voucher as a result of the change. The room was a bit smaller than I thought, but the washroom was spacious. The air con was strong. The best part of the stay was probably the breakfast that I didn’t plan. It was very amazing. It’s buffet style service. Everything was very fresh. Fruit was very plump. They have an egg station that does fresh fried eggs. Service was excellent. I was very impressed. Definitely would’ve paid for it. Location was very good as well. They offer free shuttle to AirPort Express station which was a bonus. Highly recommend!

Partner

10/10

Exceptional

13 May 2026

Stephen

Lovely room, plenty of space and facilities all good. Nice bar at the hotel. Not great for the MTR, ended up getting Taxi's everywhere but that was fine.

Friends_and_family Friends

10/10

Exceptional

11 May 2026

Ying

Kindly provided me a early checking to meet my business meeting schedule

8/10

Excellent

09 May 2026

Juan

Great location right next to a bus stop that takes you the HK int Airport and also takes you the the main attractions or shopping areas around that side of HK. It's a good thing HK still accepts visa or MC.
Public transportation like the buses still accept cash but they don't give out chance.

Partner

10/10

Exceptional

06 May 2026

Chansamone

Great location, close to public transportation and walking distance to many restaurants. Clean room and helpful staff. Will definitely stay here again.

Self

10/10

Exceptional

04 May 2026

Conrad

Great price and excellent location for me, with my family located in Happy Valley. Room is comfortable, clean and well maintained.

Stayed here for my annual visit for over 5 years and the property is not showing its age yet.

No frills kind of hotel and the restaurants of high standards too.

Will definitely return again next year.

Self

8/10

Excellent

02 May 2026

DEAN

The room is small but still manageable_ Closet space is too limited

Partner

8/10

Excellent

30 Apr 2026

Gary

Reception staff very helpful. Room was very clean and comfortable despite it not really being what l'd booked, a superior double which at check-in was not available (why not? surely if that's what l'd booked, many weeks ago it should have been available...) l was initially offered a superior room with two single beds and then was offered an accessible room. Room was very good, perhaps a little smaller than expected, especially so given the room is supposed to be accessibile.

Self

8/10

Excellent

28 Apr 2026

Angel

It doesn’t have a shuttle to the airport.

10/10

Exceptional

22 Apr 2026

Kirsty

Great location, room was clean and perfect for our stay.

Friends

8/10

Excellent

21 Apr 2026

DAVID

Clean, modern but quite small rooms

Business

10/10

Exceptional

21 Apr 2026

christopher

Rooms were clean. Good location. Friendly staff. Quick and efficient check in/out.

Friends

8/10

Excellent

20 Apr 2026

Arnon

Nicely located near the heart of Wan Chai, close to everything.

Self

10/10

Exceptional

19 Apr 2026

Sean

Nice hotel.

Friends

10/10

Exceptional

14 Apr 2026

Lily

Really enjoyed our stay at The Emperor Hotel. The hotel was located at a very convenient spot for us; a very comfortable walking distance to Causeway Bay and Wan Chai station. Getting to Ocean Park by bus was quick and convenient too. The room was comfortable, had AC and sockets were placed conveniently beside the beds (including plug sockets and USB plug ins). The bathroom sink consisted of a hot tap and cold tap making it easy to use; a non slip mat for the shower was also a plus. Despite us not having breakfast and leaving the hotel/starting the day sporadically during our stay, it never ceased to amaze me how on track the housekeeping was. We were never disturbed and always came back to a nice and clean room. The view was also magnificent and was particularly pleased with the ceiling (close to) floor window. The beds were very comfortable and the staff at reception were nice and helpful with queries. The only downsides were the fridge in the room was not cold and the room overall was slightly cramped. Despite this, I will definitely be booking with The Emperor Hotel again during my next Hong Kong stay.

Friends

8/10

Excellent

12 Apr 2026

Clive Lewis

The only issue I had was when at 8.30 PM I was enquiring about dining they said that their restaurant was closed and didn’t mention the beautiful bar they have with small bites. The bar called The crown it is on the 25th floor with spectacular views and great cocktails and bites

Family_with_children

6/10

Pleasant

11 Apr 2026

Megan

Did not have breakfast . Roof top bar was pleassnt.

6/10

Pleasant

06 Apr 2026

Sam

A good location, however room and bed were rather small. Quite difficult for two persons. Couldn’t really open your suitcase properly. Room and hotel were clean though.

Partner

8/10

Excellent

05 Apr 2026

Wendy Wing Ki

Clean room. No issues. Has a free shuttle bus to Hong Kong station to catch AirPort Express

8/10

Excellent

04 Apr 2026

Ricky

Clean room. Bathroom a bit small

Family_with_children

8/10

Excellent

04 Apr 2026

Elizabeth

The rooms are cozy and well organized. There is no room service, I assume because the rooms are very small. But great for 1 traveller or a couple. The rooms is very clean. The location is less desirable as you do need to walk 8-10 mins to find a convienence store or coffee and a bank.

Friends

10/10

Exceptional

02 Apr 2026

Jason

Cosy room, cleaned every day and good amenities. Breakfast had a good range of options!

Partner

8/10

Excellent

01 Apr 2026

Hindrick

Only breakfast buffet was available for $108 KND, no a la carte. No room service even though there was an extension in hotel room phone that said \"In Room Dining\"

Friends

10/10

Exceptional

31 Mar 2026

Wan Tung

Very good

Friends_and_family Friends

8/10

Excellent

30 Mar 2026

Elizabeth

Room is a bit small but its clean

10/10

Exceptional

29 Mar 2026

Wan Tung

Very good 👍

8/10

Excellent

26 Mar 2026

Dickson

Stayed at The Emperor Hotel for 9 consecutive nights. Room was fine, comfortable bed, strong A/C. Staff was very helpful, swapped out our mini fridge that wasn't working. Cleaners were always wanting to clean our room and restock supplies. If you opt for the breakfast option, it is a very well appointed, with all the usual breakfast fare, including eggs how you want (scrambled, fried, omelette, hard boiled, etc).
The only 'con' that we saw, was the hallway carpets were stained, possibly by a previous flood. And they were renovating their restaurant on the 2nd floor while we were there. All in all, would stay there again, as it was easy to access transportation with buses out front, and the Tram within a 5 minute walk.

Partner

8/10

Excellent

25 Mar 2026

Siu Ping Cindy

Room cleaning lady on 22nd floor always carrying smiles and greeted us when she met us. Reception staff especially Ansen is vert helpful to us esp we are seniors

Family

8/10

Excellent

25 Mar 2026

Peter

Powerful shower. Room was a bit damp due to time of year but air purifiers & dehumidifiers were in the room. Convenient location

Family_with_children

6/10

Pleasant

24 Mar 2026

Darryl

Hotel rate was lower than other equivalent places in the area. We had superior and deluxe rooms, both are very small and only differ by having a nicer view of the city. Bathrooms could be cleaner. Staff are very friendly and knowledgeable. There is a shuttle to drop you off at the Hong Kong airport express subway station when leaving, but unfortunately none that will pick you up when arriving. Not knowing this (expedia just says shuttle available which is inaccurate) we walked 10 min from Wan Chai station carrying heavy luggage, at one point close to the hotel is a large set of stairs or you have to take a longer route to bypass stairs. Highly advise calling a taxi or uber if you have lots of luggage. It cost around 500HKD to transit between the hotel and the airport. Location is pretty decent if you don't mind taking bus or tram (\"ding ding\"), as stops are nearby. You can easily travel to Victoria peak or Central or Causeway Bay. Breakfast was not included for us, we dined one time only for breakfast. Food was decent, I wish there were more asian dishes for breakfast rather than western continental food. We ended up eating at nearby cafes / cha chaang teng, restaurants and take out stands (some have great dimsum options). Overall we had a positive experience, and worth considering but not an automatic rebook on our next trip.

6/10

Pleasant

21 Mar 2026

Angel

There’s no shuttle to and from the airport.

Family

10/10

Exceptional

21 Mar 2026

Alex

Bteakfast range was good and fresh. Clean room and friendly staff. Great service would stay again.

Self

10/10

Exceptional

21 Mar 2026

Cindy-Ann

The staff were amazing. Very helpful. I had trouble ordering food for delivery and the staff helped me with that. They also offered me a spare converter when mine stopped working. Very attentive.

10/10

Exceptional

20 Mar 2026

Wai Fong

no cement,

Family

10/10

Exceptional

14 Mar 2026

cameron

Wonderful hotel 400 metres from happy valley if you love horse racing perfect spot

8/10

Excellent

13 Mar 2026

Michael

Bathroom has a terrible smell @ room # 2201

Partner

8/10

Excellent

09 Mar 2026

Peter

Room was clean and comfortable, however noise from neighbouring rooms could be heard very clearly due to poor sound insulation

6/10

Pleasant

08 Mar 2026

stanley

I assumed there was a pickup service available at the MTR Express Station, but only for drop off only.

Partner

6/10

Pleasant

07 Mar 2026

Thomas

Staff at the front desk were courteous. But certain staff coming to check the shower faucet had an attitude. Unclear instruction on wall switches on “do not disturb “ or “room service request”.

Family

6/10

Pleasant

07 Mar 2026

Michael

I accidentally booked 1 night longer than what I want to stay and asked them to cancel the last night fir me and they said dirty , I have to deal with Hotel Com and the reply back from the Hotel. Com to “ The Emperor Hotej” is a big No ! I am very upset ! I want a refund back fir 1 night booking and ai am a Gold member of Hoyej.Com

Partner

10/10

Exceptional

23 Feb 2026

Elba

Room was comfortable I appreciate the details of slippers and toiletries, I requested an iron and they took it to my room right away, very well located, I recommend it 100

10/10

Exceptional

17 Feb 2026

Amit kumar

Room was spotless and bed was nice with beautiful view of city.

10/10

Exceptional

13 Feb 2026

Jana

Great room and fantastic location. Staff was super friendly and attentive! When we had an issue with the lighting they send someone to look at it and fix it straight away!

Leisure Partner

8/10

Excellent

12 Feb 2026

FRANCIS

Very nice staff

8/10

Excellent

12 Feb 2026

Stéphane

The hotel is quite well located, a 15 mns walk from Times Square. It's quiet. The rooms are a decent size but lack storage space. The bathroom has one sink and one shower, and it's really lacking in light, especially if you're trying to put on makeup. The view is unobstructed. The breakfast buffet offers a good selection of Chinese and Western dishes. There is a shutle bus but not enough rotation.

Leisure Partner

8/10

Excellent

04 Feb 2026

vahid

The room was comfortable and clean and breakfast choice was good. The free shuttle service to Hong Kong station was a great help

Business Partner

8/10

Excellent

03 Feb 2026

J'nette

Staff were nice, polite and helpful
My room was less than i was expecting, some of the lighting in the bathroom was bad. I paid to have a nicer room and it was a little run down.

Leisure Self

10/10

Exceptional

03 Feb 2026

Keith

Clean rooms, very friendly and efficient staff. Our view was excellent and we loved that there were plenty of ubc outlets to charge our devices.

10/10

Exceptional

30 Jan 2026

Neil

Excellent as before, very quiet and clean, no problems, staff efficient and friendly

Leisure Self

8/10

Excellent

28 Jan 2026

Laurence

All great, room small,modern clean, friendly staff, location is wanting.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Christine

Room was clean although it was on the small side, we did know this when we booked from other people’s reviews. Staff were polite and helpful, great public transport outside the doorstep.

Partner

10/10

Exceptional

22 Jan 2026

Kritt

Clean room, modern rooms, friendly staff, quiet, easy to reach, walking distance from restaurants and shopping, strong wi-fi connection. Would happily stay here again.

Leisure Self

8/10

Excellent

20 Jan 2026

Peter

Nice clean rooms. Whilst not huge perfect for 2. Good varied breakfast.

Friends_and_family Family

6/10

Pleasant

19 Jan 2026

Vincci

Room condition not too bad. As for location, is a bit far from MTR.

Leisure Self

4/10

Poor

19 Jan 2026

Princesse

Nothing special about this hotel.

6/10

Pleasant

18 Jan 2026

Graeme

The br

8/10

Excellent

17 Jan 2026

Christie

Room was great, had a big king bed. We were expecting two doubles as we had tqo adults and a child. However the room was really comfortable and clean.
Staff were good helpful.

Leisure Family_with_children

10/10

Exceptional

16 Jan 2026

Kanwaljit

Great staff and location.
Breakfast was excellent

Leisure Partner

8/10

Excellent

11 Jan 2026

Alison

Good location , very clean and very pleasant staff

Partner

10/10

Exceptional

09 Jan 2026

Sven

Everything. I stayed at this hotel before, I will again whenever I return to Hong Kong. Quiet, very helpful, the rooms are nice. It is a very nice place.

Leisure Self

10/10

Exceptional

05 Jan 2026

Chooi

Hotel was close to subway and eateries. The room was clean and comfy. Staff were helpful and friendly. Will stay here again

Leisure Partner

6/10

Pleasant

04 Jan 2026

Serdar

The room is too small and there is no amenities at the hotel; it is too much for this price never worth it!!!

Business_and_leisure Friends

8/10

Excellent

03 Jan 2026

Chris

Lovely hotel, friendly staff, great left luggage facility, handy free shuttle bus. Shame the rooftop bar was closed on Sunday evening when we fancied a drink. Would definitely stay again.

Leisure Family

10/10

Exceptional

03 Jan 2026

Jou

Fantastic staff, courteous and helpful, we had a super room and a great stay. Will book again on our next visit.

Partner

6/10

Pleasant

28 Dec 2025

Kiyomi

Small room but clean The hotel is old but well maintained .

Leisure Family

10/10

Exceptional

23 Dec 2025

Eric

Staff were great

Self

8/10

Excellent

19 Dec 2025

Patrick Yu Hon

Clean n neat room; most Impressed by the staff’s warmth and hospitality and the help in fixing my phone sim!
Ground floor restaurant serves good breakfast and delicious lunch set; again the restaurant staff particularly Mr NGO (Kevin?) had been so kind and understanding to rush me dishes )and helped with my luggage too)so I could meet my tight schedule!

Leisure Self

6/10

Pleasant

17 Dec 2025

Shirley

It is great that has shuttle bus but the time is very limited and not fit for me for who have early department and late arrival. Also the room seems not very

8/10

Excellent

15 Dec 2025

Samantha

Good location