Sofitel Singapore City Centre

Singapore , Singapore
SINGAPORE, Wallich Street, 9
Show on Google | Website | Map

100 reviews shown

8/10

Excellent

03 Mar 2026

reynaldo, jr

Id expect my room to be cleaned for 4 days when i paid usd1300.
We requested to have the bathroom cleaned everyday and towels replaced. We had to ask for the towels and bathrobe since they were not replaced. The bathroom was not cleaned everyday.
Good location. Sgd15 to either sentosa or mbs via grab. Walking distance to China town. MRT connected to the building.
Nice lobby to have drinks. They need to change the clan t tree room every other day policy.

Partner

10/10

Exceptional

14 Feb 2026

Edwin

Beautiful hotel and immaculate room.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Ian

very clean, comfortable room. good position for MRT.

Partner

10/10

Exceptional

23 Jan 2026

QDRO

Great experience, we hope to be back to visit again someday. 5 star excellent stay. Club lounge, the best.

Leisure Family

8/10

Excellent

21 Jan 2026

XU YU FELIX

Nice location, large rooms. The only negative was they default to housekeeping every other day. Even when I requested additional housekeeping they failed to do so. It was late in the day by the time I got back to the room and there was no point. Feels more like a business hotel than a luxury hotel that it markers itself at.

Business

10/10

Exceptional

11 Jan 2026

Richard

Services are outstanding. Front desk staff responsive, kind attentive. Concierge went the extra mile in helping us find a Chinese Opera to attend. they did a great job.

Leisure Family

10/10

Exceptional

05 Jan 2026

liz

The breakfast was outstanding with the staff very friendly.

The room was a good size for 3 of us and we were a provided with a bed for each one of us. It was also very clean and comfortable. I stayed in the cot, and I still had a good nights rest.

Friends_and_family Friends

6/10

Pleasant

29 Dec 2025

Luis

Entregaron tarde la habitación
No la limpian diario

Leisure Family

10/10

Exceptional

16 Dec 2025

Domingo Bugay

Nice,safe,convenient easy to travel using by train and taxi

10/10

Exceptional

12 Nov 2025

adrian

Yes very . Young lady in Club Room was delightful & very helpful .

Friends_and_family Friends

8/10

Excellent

30 Oct 2025

conor

Nice rooms

Business

10/10

Exceptional

02 Aug 2025

Alexandra

Great staff

Amazing staff. They were kind, polite, and helpful. The hotel overall is in good condition but some rooms could be updated and have better pillows

Business

10/10

Exceptional

28 Jun 2025

Najmen

Exceptional stay – Beautiful property, perfect location, and outstanding service from Airi!

We booked Sofitel Singapore City Centre last minute after checking into a different hotel and realizing it wasn’t quite right for our anniversary trip. What a blessing in disguise—this hotel exceeded all expectations and became one of the highlights of our entire journey, which also included KL and Langkawi.

The property itself is stunning—modern, elegant, and immaculately maintained. The rooms are spacious, well-designed, and luxuriously comfortable. We especially appreciated the lush bedding, high-end amenities, and floor-to-ceiling windows with city views. Everything feels polished and peaceful, a true urban oasis.

The location is unbeatable—right above Tanjong Pagar MRT station, making it incredibly convenient to get anywhere in the city. There are also plenty of great cafes, restaurants, and hawker stalls nearby, and it’s just a short walk or quick ride to Marina Bay, Chinatown, and the CBD.

But what truly set this stay apart was the outstanding service, especially from Airi at the front desk. She went above and beyond to make our wedding anniversary special. From warm greetings to thoughtful personal touches, Airi made us feel truly cared for. Her kindness, attention to detail, and genuine hospitality left a lasting impression—we honestly can’t thank her enough.

We only stayed two nights, but we wish it had been longer. If you’re looking for luxury, comfort, and world-class

Leisure Partner

4/10

Poor

26 Apr 2025

carla

I didn’t like the service breakfast was not provided safe food for celiac definitely I will not back again is other hotel with better service

10/10

Exceptional

19 Apr 2025

Aya

Stay was good in general, staff is friendly, room is cozy, but there is no real vip advantages, and add-on bed wasn't comfortable, in room amenities are fair compared with the price it can be improved. good in general but it is a bit overprices compared with actual experience, there were nothing wow to get extra money for

10/10

Exceptional

16 Mar 2025

Jiajia

fridge is not working, else is good! :)

8/10

Excellent

10 Feb 2025

Eric

Very quiet...

Leisure Partner

10/10

Exceptional

23 Jan 2025

Greta

Staff are very kind and helpful.
All of them! From front desk to concierge to restaurant.

10/10

Exceptional

16 Jan 2025

Clenton

Personnel are so polite and very helpful

Leisure Family

10/10

Exceptional

06 Jan 2025

David

Very pleasant stay at this property.

Leisure Family

10/10

Exceptional

05 Jan 2025

Luc

Excellent hotel

Excellent location. Hotel above a public transport station.Located close to many good restaurants and Chinatown. Large room. Nice view. Excellent bed. Excellent breakfast.

Partner

10/10

Exceptional

03 Jan 2025

Chantal

Lovely hotel, friendly helpful staff. It’s near a MRT line so easy to get around. 10min walk to some lovely restaurants and not far from the Marina. Area is quite away from the main hustle and bustle.

Leisure Family

10/10

Exceptional

01 Jan 2025

SHARON

We loved our room and the amenities in it. Staff are welcoming and accommodated our needs as much as they could. The location was perfect for our plans with the MRT station right outside our doorstep, a variety of dining options are readily available. Very well presented. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

Family

8/10

Excellent

01 Jan 2025

Paul

Thanks to the concierge area, specifically Ryan, Sharvin, and Clemence for helping us on our departure from the hotel.

Leisure Family

10/10

Exceptional

28 Dec 2024

Nudrat

Lovely place

Leisure Family

10/10

Exceptional

02 Dec 2024

Mark

Wonderful place to stay!

Leisure Family

10/10

Exceptional

16 Oct 2024

Verified traveler

Hassle free

Great and easy experience checking in and no hassles

Partner

8/10

Excellent

27 Sep 2024

Diego

The pool

10/10

Exceptional

21 Sep 2024

Chung Man

location is good & comfortable

Leisure Family

10/10

Exceptional

29 Aug 2024

Christopher

I cannot comment about the property conditions because I was unable to stay there. I can give high praise to the staff for their professionalism. At the last minute, my husband and I were unable to come to Singapore. I called the Sofitel to explain our situation and even though we were within the cancellation period, the hotel allowed us to cancel our reservation without penalty. We were very impressed and will definitely stay there the next time we are in Singapore.

Business Partner

10/10

Exceptional

24 Aug 2024

Neville

We really enjoyed our stay - the breakfast choices were amazing. The room was very clean and comfortable. It was very easy to travel around Singapore with the MRT below the hotel. Would highly recommend people to stay at the Sofitel.

Leisure Partner

10/10

Exceptional

13 Jul 2024

Verified traveler

Sofitel Hotel’s service excellent and have been staying at the hotel whenever coming to Singapore for business trip.

Business

10/10

Exceptional

23 Jun 2024

Hazim

It was excellent service and management

Leisure Family

8/10

Excellent

23 May 2024

King

Room was too dark.
Libby was on the fifth floor.
We had to take the elevator twice to get to our room.

10/10

Exceptional

19 Nov 2023

Julian

Thank you guys for making our stay a very satisfying one, the hotel felt great this time around, we enjoyed our stay to the fullest. Staff went out of their way to be helpful and the cherry on top was allowing us to check out at 16:00 since we had a flight late in the evening.

Leisure Partner

10/10

Exceptional

04 Jul 2023

ABDULAZIZ

Nice hotel in a good place

10/10

Exceptional

01 Jul 2023

Natalia

Nice room, pool, breakfast buffet, and restaurant. Beautiful decorations!

Business Self

6/10

Pleasant

03 Jun 2023

Verified traveler

Underwhelming stay

Check in was horrible and took longer than it should. Breakfast was expensive and lacking in quality. Pastries were not up to standard to a 5 star hotel. Room was spacious but lack in amenities. Shower caps and cotton buds had to be requested. Gym was very small and don't have heavier weights. Pool was overcrowded.

Friends_and_family Family

10/10

Exceptional

09 Feb 2023

Laurence

Great 3 days

We spend three nights at the Sofitel. The hotel was wonderful and very conveniently situated.

Partner

10/10

Exceptional

04 Jan 2023

Quentin

Excellent hotel. Great location.

Excellent hotel. Staff well trained and helpful. Good value for a hotel of this quality. Slight downside is the lack of guest parking. We had a staycation and ended up spending quite a bit on parking in the city centre.

Friends_and_family Family

8/10

Excellent

05 Sep 2022

Simone

great place

Business_and_leisure Friends

6/10

Pleasant

31 Mar 2022

Jennifer

very convenient, a lot of restaurants around.

Leisure Partner

10/10

Exceptional

28 Feb 2022

Verified traveler

Awesome stay!

Stay is amazing & clean. Hotel is near lots of japanese restaurants.

Partner

6/10

Pleasant

21 Feb 2022

Pei Li

Great location, average service

The location of this hotel is excellent, comfortable hotel design but service could be better in terms of timeliness, and sufficient manpower. The room will only be cleaned after 4pm if they have high check-ins, also for the gyms/ pool access there are insufficient service staff to do the key exchange resulting in extended wait/ queue.

Partner

10/10

Exceptional

04 Feb 2022

Janice

room is very spacious, it has a large working area, big bed, large toilet with both shower and bathing area, and still can have space to do yoga. the room is new and clean. it has a large window with good view to the swimming pool. very comfortable. really enjoy the time in the room listening to the music.

Business Partner

10/10

Exceptional

21 Sep 2021

Francis

Excellent stay!

Apart from a dead fly stuck to the side of the milk flask at breakfast, the power trip to the toilet lighting, everything else was excellent.

Partner

6/10

Pleasant

08 May 2021

Verified traveler

Our staycation

During our checked in, was slow, & we r also Accor membership but was told that we can’t used Accor membership benefits due to third party booking, late checkout was not given as per our requirements, the room was given at 12xx was requested because our friends was a platinum Accor membership (he was given 18xx) Hotel stuff mentioned that day was fully booked not able to give us on the same floor with them, the hotel room we stayed, was weird- middle of the night - room light was automatically light up every 1 hour, we were disturbed & disappointed, next day during our morning breakfast we cannot go in unless everyone was available & we need to wait stupidly outside the restaurant & crowded with guests, defeat the purpose. We hope the hotel management can look into all these & flexibility about third party checking in thanks

Friends_and_family Friends

10/10

Exceptional

04 Oct 2020

Davison

Excellent hotel

Excellent stay at Sofitel City Center. Clean and comfortable room. Spacious toilets and friendly staff.

Partner

10/10

Exceptional

20 Sep 2020

Nat

I did my wedding there and it was fantastic. The rooms are new and very nice

Leisure Family_with_children

8/10

Excellent

13 Sep 2020

Verified traveler

One night staycation, okay-experience

Stayed during phase 2 of Covid with my husband, overall stay was decent. Rooms are clean, toilets are big but really stripped of amenities, one bottle of water each, and just one set of shower amenities - everything was stripped to the bare minimum. Understand the need to only provide the necessities but for the price paid, I’d have expected slightly more from them as well. Perhaps another set of pillows?

Parking isn’t provided too which I find ridiculous for a hotel. Gym is small but pool area is nice. Service is good and staff’s friendly. Very accessible to food/cafes.

Partner

8/10

Excellent

31 Aug 2020

Hwee Khim

Big comfy bed.

Room is big & bed is comfy. Dislike the pillows without actual holding volumes. Lobby is located at lv 5 & consider quite small. No chance go swimming in pool due to rain so can't comment. Overall, location is good as hotel is above train station and have many eateries around.

Partner

8/10

Excellent

15 Aug 2020

Verified traveler

Everything was alright except some amenities in the room is not available ,

Leisure Partner

10/10

Exceptional

11 Aug 2020

Verified traveler

Loved the stay!

Super impressed with this hotel. Staff were super professional yet exudes a warm vibe. Despite the measures put in place because of the pandemic, staff tries their best to be accommodating to us. Every request was promptly made and with a smile. Super love the positive vibes, rarely found in a business hotel.
Kudos for that!
Room was big and comfortable, can't wait to return!
Location was superb as well, with the train station a few steps away and a starbucks below.

Thanks Sofitel for such a warm hospitality!

Partner

10/10

Exceptional

09 Mar 2020

Daniel

We are very happy with the Hotel. Very clean, excellent reception services n house keeping. Fully recommended.

Partner

10/10

Exceptional

02 Mar 2020

Verified traveler

From the moment we walked in everything was perfect the staff were amazing

Leisure Partner

10/10

Exceptional

12 Feb 2020

Eric

We did not manage to stay at the hotel
They were great as they allow us to postpone the booking due to the coronavirus situation
We appreciate their understanding

10/10

Exceptional

02 Feb 2020

Satwant

Solo traveler

Great location, next to china town, Mrt, and shops

Self

10/10

Exceptional

23 Jan 2020

Verified traveler

I enjoyed my stay and would definitely recommend this hotel.

Business_and_leisure Friends

10/10

Exceptional

16 Jan 2020

Alice

My stay here was truly fantastic. Wonderful location, directly on top of the MRT, but you don't hear or feel it. New facilities, quiet and clean rooms, comfortable beds, amazing breakfast. All the staff are so helpful and friendly. The housekeeping staff, especially Joseph, are incredible - so attentive, observant, and on top of everything. This is my new go-to hotel in Singapore for sure!

Leisure Family

10/10

Exceptional

06 Jan 2020

Verified traveler

Great hotel, rooms are large and facilities good. Staff very friendly.

Leisure Family

10/10

Exceptional

06 Jan 2020

Margaux

Amazing service and room!

Service , room and facilities are TOP notch! We stayed here for a staycation and it actually felt like a vacation! The service was amazing and the details the staff takes care of are great! Room was beautiful and the bed was very comfortable! Will definitely book this place in the future !

Partner

10/10

Exceptional

03 Jan 2020

Verified traveler

The breakfast, the pool, close to MRT station, new hotel

Leisure Family_with_children

10/10

Exceptional

31 Dec 2019

Verified traveler

Excellent location and ambience.
Great rooms.
Very nice breakfast.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2019

Verified traveler

Walking distance to Maxwell Food Center and malls. Very clean and spacious room.

Leisure Family

10/10

Exceptional

22 Dec 2019

Verified traveler

Good location. Excellent staff.
Spacious rooms. Breakfast is large

Leisure Partner

10/10

Exceptional

10 Dec 2019

Hafizawati

A luxurious stay!

It was an amazing experience. The hotel was super clean and room was clean as well. The whole place smelled super nice. We had an amazing time.

Friends_and_family Family

10/10

Exceptional

04 Dec 2019

Verified traveler

Brilliant staff, excellent breakfast, great location an overall great hotel.

10/10

Exceptional

02 Dec 2019

Verified traveler

Superb location. Very near to MRT and eateries

Leisure Partner

10/10

Exceptional

02 Dec 2019

David

Great location and high-quality hotel

Good location, great service, beautiful hotel.

Partner

10/10

Exceptional

22 Nov 2019

Verified traveler

The room, the attention to detail and service were all exceptional. Lovely pool too! This is one of the nicest hotels I’ve ever stayed in. Hard to fault, but I would like to make one small comment or suggestion - it would have been brilliant if we could have had an earlier checkin. I had asked twice before our arrival but unfortunately this wasn’t available. We arrived mid-morning after a 13 hour flight and just wanted to lie down! In a city like Singapore where people are coming and going 24 hours a day it would seem possible to develop a system which is more flexible around the checkin and check out times? However, this didn’t detract from this being a stunning hostel!

Leisure Family

10/10

Exceptional

18 Nov 2019

Poon

Highly recommended!

Good location, nice room and warm service.

Friends_and_family Family

10/10

Exceptional

12 Nov 2019

Nicki

Fabulous service

Great place to stay, the hotel was centrally located, the rooms were well appointed and the staff were amazing.

Partner

10/10

Exceptional

08 Nov 2019

Verified traveler

Serene hotel

i initially booked this Hotel for a conventioN in Suntec City Convention center due to it’s “nearness“ to the venue. But it is appx a 20minute walk! But since the MRT is conveniently located just a few meters from the hotel and one only need to traverse malls to get to the convention center, the walk wasn’t that bad. The hotel is tucked in a quieter area of the city and is surrounded by parks and greenery. Its near “Japan town” as there are a lot of Japanese restaurants, cafes and groceries in the area. The hotel is still fairly new so it’s still clean and not a lot of people know about it. The pool looks great even if I hadn’t had the time to swim. Overall, this can be a hotel one can have some R &R.

10/10

Exceptional

06 Nov 2019

Yan

Just excellent. Close to Chinatown. Very convenient location.

Business_and_leisure Partner

8/10

Excellent

06 Nov 2019

Verified traveler

Great attention to detail, and very generous with room inclusions.

Leisure Partner

10/10

Exceptional

06 Nov 2019

Verified traveler

Service is very good, better than most Spore hotels.

Friends_and_family Family

10/10

Exceptional

29 Oct 2019

Oi Ning Janet

Amazing Sofitel!!

I stayed at Sofitel City Centre for 4 nights. This hotel has met my expectations and more. They made my stay extremely comfortable. Staff are all very friendly, helpful, and courteous. The hotel room is beautiful and spacious. Attentive little gestures were presented here and there (such as providing little pastries and sleeping tea during nightly turndown service), made it memorable and welcoming.

The convenience of the hotel's location (which is right on top of Tanjong Pagar Station) and the ease to access different eateries and hawker centres made it an easy choice for me to stay at Sofitel again in my next visit. Merci, Sofitel!

8/10

Excellent

01 Oct 2019

Yick Ka Candy

Upgrade the housekeeping staff for the Hotel .

Service is good , only housekeeping is bad , when I check in , I requested to change slippers every day , but they never do it , and also last day housekeeping not yet put anything in our room , I complained to the on duty manager, she is very helpful and make sure that everything i need is there .

Partner

10/10

Exceptional

29 Sep 2019

Nancy

Sofitel does not disappoint

The hotel is modern, clean, and in a great location. There is a MRT station right next door. Please note that there is another Sofitel not far from this location. Our cab driver dropped us off at the other location at first. This location is in a better and quieter neighborhood than the other one, with great restaurants within walking distance.

Partner

10/10

Exceptional

27 Sep 2019

Verified traveler

Excellent hotel with great facilities. Loved the restaurant; room and access to Virgin Active.

Leisure Self

10/10

Exceptional

22 Sep 2019

Verified traveler

very clean, friendly staff, very near to mrt.. good food

Business_and_leisure Family

10/10

Exceptional

08 Sep 2019

Verified traveler

Great location, right next to MRT station. Friendly, helpful staff.

Leisure Self

10/10

Exceptional

04 Sep 2019

Verified traveler

All areas offered very impressive service, bit further away from some sightseeing than preferred

Leisure Partner

10/10

Exceptional

02 Sep 2019

Verified traveler

Amazing Stay right in the City Centre

Great everything to sum up! Located right next to a MRT station, plus Maxwell Hawker Centre is only in 5 mins walking distance, what more can you ask for!

Partner

8/10

Excellent

25 Aug 2019

Verified traveler

Staff we extremely helpful and attentive. Very clean and modern rooms.

Leisure Friends

4/10

Poor

09 Aug 2019

Verified traveler

Uncomfortable and annoying for late service.
There was a problem at door lock system.
Staff actions were late and service wasn’t good.
I had to wait outside twice and change my room at late night. I felt like not being deserved.

Friends_and_family Family

10/10

Exceptional

05 Aug 2019

Verified traveler

Strategic location, MRT just step down. Also there are 711&Starbucks near. Foodcourt is just down below. Close to Orchard and Marina. Comfortable beds, sapcious room. My daughter got compliment doll and coloring book. The swimming pool is not that big, but very artistic & beaitiful. Many choices for breakfast, so yumm. Thank you Sofitel. Everything was prefect!

Leisure Family_with_children

10/10

Exceptional

04 Aug 2019

Christine

Fantastic experiences! Will be back when I visit Singapore!

Business Self

4/10

Poor

21 Jul 2019

Verified traveler

The shower drain did not work and flooded the bathroom. It took two request to get it fixed. The hot water never worked after complaining many times. I would get interrupted when the do not disturb light was on. The business center printer did not work and too a long time to get somebody to fix. Overall a very disappointing experience given the price and other options in Singapore

10/10

Exceptional

19 Jul 2019

Patrick

Our Best Hotel Experience Ever

Right from getting out of the car till getting back in again 2 days later the service was Amazing from the staff.

Absolutely a wonderful hotel and highly recommend it and suggest that you organise a limo collect from the airport to the hotel for $125 as the hotel give you extra benefits through your stay.

Partner

10/10

Exceptional

14 Jul 2019

Verified traveler

The pool was beautiful and a welcome relief in the Singapore heat.

Leisure Friends

8/10

Excellent

30 Jun 2019

Verified traveler

Conveniently located next to the MRT Station Plenty of Amenities Nearby

Leisure Family

2/10

Poor

23 Jun 2019

Verified traveler

Staff are not very good except for Ewan who was particularly helpful and friendly.

Leisure Partner

8/10

Excellent

27 May 2019

Verified traveler

Beautiful hotel with an even more beautiful breakfast space!

Leisure Family

10/10

Exceptional

26 May 2019

Verified traveler

Clean, new ,beautiful - ,service from all hotel staff including Ewan and lounge/bartenders excellent

Business_and_leisure Family

8/10

Excellent

10 Apr 2019

WW15

The staffs are very kind and attentive. MTR is nearby so easy to get around

Business_and_leisure Partner

10/10

Exceptional

26 Mar 2019

Colin

Good location especially for Maxwell Chambers

very thoughtful helpful staff. new well appointed rooms

10/10

Exceptional

25 Mar 2019

Kevin

Very Comfortable Stay

The hotel is in a good location, nearby to many local shops and right above an MRT (subway) station. The hotel itself was in very good condition, clean and bright.

The staff was very helpful and went out of their way to accommodate every request. Housekeeping was quick and efficient.

Facilities at the hotel are very nice. The outdoor pool was great. There is a small gym in the hotel, but they have an agreement with an extremely nice Virgin Atlantic Fitness facility which is next door, accessible by covered walkway.

We enjoyed our stay and would definitely recommend this hotel.

Partner

10/10

Exceptional

20 Mar 2019

Westin

Convenient location, near mrt station. The lobby is quiet and cozy.

Business_and_leisure Partner

10/10

Exceptional

09 Feb 2019

George

Stay Here In Singapore!

Amazing stay! Perfect location and beautifully appointed rooms, lobby, pool, fitness center, and food. The brunch is spectacular, and the hotel is centrally located right next to several hawker food centers. Perfect place to stay!

Partner