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Candlewood Suites Memphis - Southaven

Olive Branch-MS · United States

6753 Airways BlvdView location

8.2/10Excellent682 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort9.0/109.0
Condition8.6/108.6
Location9.8/109.8
Neighborhood9.2/109.2
Value10.0/1010.0
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Memphis - Southaven

Welcome to the Candlewood Suites® Southaven. We are located directly off of I-55 within the outdoor shopping plaza of Southaven Towne Center. We are in a prime part of town for anyone traveling for business or leisure. Our amenities and well-appointed suites will well exceed your expectations.

With us, there is no need to leave any member of your family at home, including your pet, as we are a pet friendly hotel. Upon entering the hotel you will feel welcome and right at home with our contemporary and modern look.

Our amenities include kitchenettes in all rooms, free Wi-Fi, laundry services, fitness area and pool, as well a Gazebo featuring two flat screen TV's where you can unwind and relax. Just minutes from the Landers Center and Snowden Grove, and nearby shopping.

Downtown Memphis is 15 minutes away where guests can enjoy Beale Street, the FedEx Forum, or take a tour at Elvis Presley's Graceland. Nearby restaurants include Logan's Steakhouse and Olive Garden.

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For our guests that choose to dine in, we have a fully stocked Candlewood Cupboard, allowing guests the opportunity to purchase breakfast, lunch and dinner options as well as sodas &snacks 24/7.

So whether you are traveling for one night or one month Candlewood Suites® Southaven is sure to be your home away from home.

With a stay at Candlewood Suites Memphis - Southaven by IHG in Southaven, you'll be within a 15-minute drive of Graceland and Southaven Towne Center. This hotel is 14.6 mi (23.6 km) from University of Memphis and 15.1 mi (24.2 km) from Mississippi River.

Make yourself at home in one of the 86 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
    • Onsite parties or group events are strictly prohibited
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property requires a valid credit card for any bookings where payment for the stay will be made on site instead of at the time of booking. If the credit card is invalid or declined, the reservation will be cancelled.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Southaven Towne Center 0.8 km / 0.5 mi
Life Park 1.4 km / 0.9 mi
Semmes-Murphey Clinic 1.7 km / 1 mi
Baptist Memorial Hospital-DeSoto 2 km / 1.2 mi
Greenbrook Baseball Complex 2.9 km / 1.8 mi
Phillip Leach Rotary Park 3 km / 1.8 mi
Tanger Outlet Southaven 3.4 km / 2.1 mi
Central Park 3.6 km / 2.3 mi
Pecan Grove Park 3.7 km / 2.3 mi
Chaparral Park 4 km / 2.5 mi
Cherry Valley Park 4.4 km / 2.7 mi
Horn Lake City Hall 4.6 km / 2.8 mi
Greenbrook Lake Park 4.7 km / 2.9 mi
Baptist Hospital 5 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 86
  • Number of floors (main building): 4
  • Double rooms: 35
  • Suites: 8
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 18 more facilities & services
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Restaurant
  • Meeting room
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 30 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable2 photos

    Candlewood Suites Memphis - Southaven

    SUITE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 30 m²STU.ST
    STUDIO STANDARDPhoto unavailable2 photos

    Candlewood Suites Memphis - Southaven

    STUDIO STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 30 m²SUI.H6
    SUITE AccessiblePhoto unavailable2 photos

    Candlewood Suites Memphis - Southaven

    SUITE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 30 m²STU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable2 photos

    Candlewood Suites Memphis - Southaven

    STUDIO Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 30 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable2 photos

    Candlewood Suites Memphis - Southaven

    SUITE KING BED ONE BEDROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Candlewood Suites Memphis - Southaven

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Candlewood Suites Memphis - Southaven

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 30 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable2 photos

    Candlewood Suites Memphis - Southaven

    STUDIO Accessible-Two Queen Beds

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Candlewood Suites Memphis - Southaven

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Candlewood Suites Memphis - Southaven

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Candlewood Suites Memphis - Southaven

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 30 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable2 photos

    Candlewood Suites Memphis - Southaven

    STUDIO TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 30 m²STU.H6
    STUDIO AccessiblePhoto unavailable2 photos

    Candlewood Suites Memphis - Southaven

    STUDIO Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Candlewood Suites Memphis - Southaven

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Candlewood Suites Memphis - Southaven

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 30 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable2 photos

    Candlewood Suites Memphis - Southaven

    STUDIO KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Memphis - Southaven

8.2
Excellent
682 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
9.8 /10
Neighborhood
9.2 /10
Value
10.0 /10
Amenities
7.8 /10
100 reviews shown
6/10
Pleasant
17 Jul 2026
kimy
Staff was very pleasant
Pet
10/10
Exceptional
26 Jun 2026
Bondreal
Clean and quiet
Self
10/10
Exceptional
20 Jun 2026
Bondreal
Clean and quiet
Self
10/10
Exceptional
05 Jun 2026
Victoria
Enjoyed my stay. I will definitely return here.
10/10
Exceptional
29 May 2026
Patricia
Restaurants and stores were nearby.
Partner
10/10
Exceptional
28 May 2026
Charlette
Nice hotel and the area had nice shops and restaurants
Friends_and_family Family
4/10
Poor
01 Feb 2026
Kayla
My stay was okay overall, and the staff was friendly and helpful during my visit. However, I would have appreciated knowing ahead of time that the hotel was undergoing renovations, as this impacted the experience more than expected. I also think the hotel could be clearer about their guest policies before booking, as this information would have been helpful to know in advance.
Business_and_leisure
4/10
Poor
16 Nov 2025
shamekia
The hallway had a musty smell to it, the residents were loud and noisy, the elevator stopped working and I had luggage that I had to carry down stairs from the 3rd floor my room had a sore smell and it was literally coming from the garbage disposal.
Self
8/10
Excellent
10 Nov 2025
Floyd
It was nice,but I had to leave a day early
10/10
Exceptional
24 Sep 2025
Blake
Check in was quick and easy.
Room was clean and Tidy
Property was in a very convenient location
Plenty of parking
Close to tons of great shopping and dining options
Quick drive from the airport in a much safer location then staying in Memphis
2/10
Poor
19 Sep 2025
jeff
This is not a very well kept property, stains on the elevator floor old carpets that are tore up door jams that are in such a way that allows you to be able to see through into a room.
10/10
Exceptional
16 Sep 2025
Remelda
The hotel was great the only problem i had was getting my receipt for my stay i was told I had to get it from expedia and expedia said I had to get from the hotel because I paid at the hotel it took 24 hours to get the receipt
Business Self
10/10
Exceptional
23 Aug 2025
Shakyra
Felt right home
Partner
10/10
Exceptional
18 Jun 2025
Alexander
I like de place where is it the store’s and Restaurants are to close
Business
2/10
Poor
22 May 2025
KEITH
On Saturday night, the hotel allowed guests to hang out and party and listen to Latin music, I would be pissed if it was 70s rock 'n' roll, but they did so until 1 AM. I tried to go to sleep at 9 PM. The hotel elevator did not work at all. They Travelocity or Expedia site that I booked the room through said that they had breakfast. Their breakfast consisted of coffee, oatmeal, two tangerines, one banana and about eight apples. There was no breakfast. Plus, with the elevator being out of service, it was an absolute chore, taking things up and down the steps to the second floor even. I was cooking in a barbecue contest and needed to sauté some butter garlic and tried to do so on their \"stove\" and it barely got warm and did not even melt. The tilein the bathroom was coming up and the grout would come up with your foot when you stepped on it. The room itself has plenty of space, and uncomfortable sofa, a comfortable recliner, a so so comfortable bed, but I doubt very seriously if I would ever stay there again. I have been much happier at home2suites, comfort suites, and other hotels in the area. on a scale of one to 10, I would score at 3.5. The hotel clearly has potential, but it is not kept well and most times I had to go down every day and get coffee for my room and half the time when I tried to do that, there was no one stationed at the front desk. So, going up and down the steps to request. Coffee was a pain in the ass. OK, I will change my grade to a 3.0. Sorry!
Business Self
8/10
Excellent
12 Apr 2025
Tiffani
Great location
Business_and_leisure Self
8/10
Excellent
27 Feb 2025
Veronica
There were lots of options to shops and restaurants. While we were there the elevator went down twice. It was back up within a few hours but it was inconvenient having to carry out luggage up to the 3rd floor.
10/10
Exceptional
21 Feb 2025
Spontaneous
Great staff
10/10
Exceptional
16 Feb 2025
Datalisha
Everything was cozy and peaceful
Partner
10/10
Exceptional
10 Feb 2025
Henry
Quiet and convenient
2/10
Poor
19 Jan 2025
Verified traveler

Horrible Service

Absolutely horrible. Would not recommend to my worst enemy. Customer service was horrible. They canceled my room day of because they were over booked. Then after calling and talking, they had a room I could stay in. Then, they said I lived “too close” to the hotel to rent a room. And, they gave no refund. Would never stay here again.
Friends_and_family Family
10/10
Exceptional
04 Dec 2024
Kellie
Friendly staff clean
10/10
Exceptional
28 Nov 2024
Chase
Love this hotel and the staff are amazing, especially I love the manager Eric. Love the surrounding tourist spots. Just amazing all together
Leisure Partner
2/10
Poor
19 Nov 2024
Joseph
I couldnt sleep because people were yelling outside my window all night playing music in another language. Front staff didnt care called them twice nothing changed.
Leisure Self
10/10
Exceptional
06 Nov 2024
Connie
I Love clean nice place and Nice knowledgeable people I really love this hotel I will be coming back
Business_and_leisure Family
10/10
Exceptional
06 Nov 2024
Jennifer
Loved this place
Leisure Friends
8/10
Excellent
03 Oct 2024
Fiona

Okay stay

Everything was fine in the room , although upstairs room was quite noisy. The corriders needed cleaned and hoovered.
Partner
8/10
Excellent
18 Aug 2024
Tamekia
Everything was very clean and nice
4/10
Poor
17 Aug 2024
Candice
I have stay at this location multiple but nee management people who live within 50 can't stay
Leisure Self
2/10
Poor
08 Aug 2024
James
The elevator wasn't working, the bathroom tiles were loss and unlevel, the bed didn't have a skirt around the box springs, the room had smoke smell. I wouldn't recommend.
Business Self
2/10
Poor
28 Jul 2024
Verified traveler
The hotel was filthy. The elevator was not working. Our room was extremely humid. The carpet was damp and you would slide when you stepped from carpet to tile. The room smelled musty and moldy. Just a horrible experience.
Friends_and_family Friends
10/10
Exceptional
24 Jul 2024
Carlos
Nice hotel and decent Gym
Business Self
10/10
Exceptional
05 Jul 2024
Victoria

Family Vacation Getaway!

Staff was very sweet. Great customer service. Room was clean. Hotel was quiet despite it's location. My children loved the heated inside pool.
10/10
Exceptional
03 Jul 2024
Richard
Very professional no issues
Business_and_leisure Self
2/10
Poor
21 May 2024
Verified traveler

Dirty and out dated

Dirty! Stained carpet in hallway spilled soft drink in elevator. Hair on floor in bathroom and in shower. Drawer handles in bathroom were rusted. Refrigerator was old and had dents in it. Ice maker didn't work and there was not another ice maker seen elsewhere. Sanitizer dispensers were empty in hallways
Work out room was extremely hot and the sanitary wipes were empty also and equipment was dirty. Bedroom sheets were stained and found hair too. Recliner was broken. Refrigerator and freezer were dirty. Will never stay here again!
Partner
2/10
Poor
19 May 2024
Verified traveler

Dirty and out dated

Dirty! Stained carpet in hallway spilled soft drink in elevator. Hair on floor in bathroom and in shower. Drawer handles in bathroom were rusted. Refrigerator was old and had dents in it. Ice maker didn't work and there was not another ice maker seen elsewhere. Sanitizer dispensers were empty in hallways
Work out room was extremely hot and the sanitary wipes were empty also and equipment was dirty. Bedroom sheets were stained and found hair too. Recliner was broken. Refrigerator and freezer were dirty. Will never stay here again!
Partner
2/10
Poor
19 May 2024
Angelito

Dirty and out dated

Dirty! Stained carpet in hallway spilled soft drink in elevator. Hair on floor in bathroom and in shower. Drawer handles in bathroom were rusted. Refrigerator was old and had dents in it. Ice maker didn't work and there was not another ice maker seen elsewhere. Sanitizer dispensers were empty in hallways
Work out room was extremely hot and the sanitary wipes were empty also and equipment was dirty. Bedroom sheets were stained and found hair too. Recliner was broken. Refrigerator and freezer were dirty. Will never stay here again!
Partner
4/10
Poor
17 May 2024
Kerrie
Bathroom was nasty and poorly stocked. Not a very clean facility.
10/10
Exceptional
13 May 2024
Carol
Rooms were great! Clean, full-sized fridge, kitchen supplies, etc. Very roomy and comfortable.
Leisure Family
10/10
Exceptional
03 May 2024
Gary
Very clean and prompt
10/10
Exceptional
01 May 2024
Nicole
Great staff and cleanliness is top tier
8/10
Excellent
28 Apr 2024
Liddell
Enjoyed my stay
10/10
Exceptional
20 Apr 2024
Lisa
Nice good
8/10
Excellent
13 Apr 2024
Oscar

Great location, but poor supplies

Room was advertised with a kitchenette, but only supplied with one plate, one small glass and a few paper cups.
No cooking tools (spatula, or kitchen knife). One small pot and a frying pan.
Not good enough for the price charged.
Business
10/10
Exceptional
18 Mar 2024
Travis

Good

A good stay
Partner
10/10
Exceptional
18 Mar 2024
Tekiaya
Staff was friendly.
Leisure Family_with_children
8/10
Excellent
17 Mar 2024
Robert
Clean but no ice on site and low count on bath towels
Business_and_leisure
2/10
Poor
12 Jan 2024
Tatianna
They don’t take locals.
4/10
Poor
17 Dec 2023
Kimberly
I didn’t like that the shower was not clean. We did not have any dishes in the room. They gave someone else a key to our room. Also they didn’t have many small towels.
8/10
Excellent
22 Nov 2023
CoShanda
The room was a very nice one bedroom studio BUT THE ROOM COULD HAVE BEEN CLEANED A LITTLE BUT BETTER THE DOORS AND WALLS HAD STUFF ON THEM GLAD I CARRY MY BLEACH WITH ME AT ALL TIMES OTHER THAN THAT NICE VERY NICE
Self
8/10
Excellent
11 Aug 2023
Ronnie
Was there for 3 days. Staff was friendly. Got more than as i expected for a room. Would differently stay again. Hallway carpet may need a shampooing within the next month.
Friends_and_family Friends
10/10
Exceptional
28 Jul 2023
Larry
I lloved my stay here. It is in an excellent location, the room was clean and I lloved the kitchen. Bed was very comfortable and the staff was very nice.
Partner
6/10
Pleasant
23 Jul 2023
Ryan
The bathroom had mold growing in it.
Leisure Family
10/10
Exceptional
19 Jul 2023
Robert
Not sure about neighborhood seems that shopping center is mostly closed or closing
Leisure Family
6/10
Pleasant
14 Jul 2023
Stanesha
I didn’t like that fact I had to ask for towels all day before I actually got some!
10/10
Exceptional
12 Jul 2023
Scarlette
Clean and big room
10/10
Exceptional
10 Jul 2023
Deborah
Very nice rooms
Leisure Partner
2/10
Poor
09 Jul 2023
DeMarius
Room I requested was not what i received
Business_and_leisure Family_with_children
10/10
Exceptional
26 Jun 2023
Anneliese
The check in was very professional and courteous. They rooms are great.
Leisure Partner
8/10
Excellent
25 Jun 2023
Terry
First impression was not good. Room door would not open. Desk clerk showed me I had to kick the door open every time.

Beyond that, we were happy with the room & with the service.
Leisure Family
4/10
Poor
23 Jun 2023
Ron
Hotel was not clean enough for me. There was mold in the corner of the shower.....easily cleaned with bleach.
6/10
Pleasant
18 Jun 2023
John
Room was fine. Hotel advertised breakfast but did not have it. Not even coffee machine working. Location in middle of suburban parking lots and box stores.
Leisure Family
4/10
Poor
16 Jun 2023
Dianne
Dead roach left on the carpet. Bath tub bdirty and not draining
10/10
Exceptional
10 Jun 2023
Rhonda
Great
Leisure Family
6/10
Pleasant
02 Jun 2023
Robert
Odd 24-hour constant gurgling/water noise in bathroom.
Business_and_leisure Partner
10/10
Exceptional
29 May 2023
Spencer
This property is in a great location and the rooms nice.
Leisure Family
10/10
Exceptional
27 May 2023
crista
Nice property! Very friendly receptionist. Asked for 3 extra pillows before we went to eat. She had them waiting on us when we came back. Clean, safe, easy parking, close to several restaurants. Would stay here again.
Leisure Friends
6/10
Pleasant
24 May 2023
Patricia
It was very close to the Memphis airport, which is why I stayed there. Shopping and dining is very close to the hotel. Toilet seal in floor leaked. Chair in seating area was torn/very worn. Those were the things that were negative.
Business_and_leisure Family
10/10
Exceptional
24 May 2023
Diane
Comfortable room.
Leisure Self
4/10
Poor
22 May 2023
Natasha
The clerk gave my room away and wouldn't even discount my stay. I was so upset.
Leisure Family_with_children
10/10
Exceptional
06 May 2023
Gary
clean and nice property!!
Leisure Partner
10/10
Exceptional
30 Apr 2023
Sheila
One of the cleanest hotels I have stayed at! Very ...convenient to shopping
Leisure Family
2/10
Poor
21 Apr 2023
Tonya

Not allowed to check in! Plumbing issues??

My husband never checked in. The desk staff said there was no room available because of plumbing issues. The hotel never contacted us to let us know. He had to find another hotel at the last minute, since he was in town for a conference. Our hotel reservation was made about 2 weeks in advance. Will probably not book here again. Very poor customer service!!
My husband had even called the hotel earlier that day, and everything was fine for a late checkin, he was told.
Business
6/10
Pleasant
17 Apr 2023
Megan

Maybe look in another area.

I found this hotel left me very uneasy. I did not feel entirely safe. The lobby was clear and the staff was friendly, but the tenants around us were loud and moving in and out of rooms all night every night of our stay. The window coverings didnt fully cover the window and the door didnt fully seal. The beds seemed clean but there was a fully exposed box spring with no cover on it (which seemed weird).
Friends_and_family Friends
2/10
Poor
15 Apr 2023
Todd
Booked this hotel through Expedia. I am hoping to get a refund from Expedia. We did not stay long after check in, cockroaches in room. This hotel said since we booked through Expedia it is up to us to get it worked out with Expedia.
There where other guests with complaints of bugs in there rooms also
Leisure Partner
10/10
Exceptional
11 Apr 2023
Jeanette
I loved it there everything was on point
Friends_and_family Family
8/10
Excellent
27 Mar 2023
Bridgett
The stay was okay. The road leading to the hotel had major potholes.
Leisure Family_with_children
10/10
Exceptional
19 Mar 2023
kamisha
Love the staff and the area it’s by everything and you can walk to it . Now the hotel needs to go floor by floor and do a renovation/ remodel the location is amazing and a plus but the hotel needs a major upgrade asap
Leisure Family
4/10
Poor
27 Feb 2023
Sharon
I didn't like the surprise fee for my pet's 75 bucks. I booked the room and said I had two dog's no mention of a fee. That fee was more than half of what the room cost. Absolutely ridiculous. I get a 20 fee but 75 outrageous.
Leisure Pet
6/10
Pleasant
07 Feb 2023
Brittany

Not So Great Stay...

The hotel lobby was clean, great location, but my room, not so much. The 1st room that was given to me had water and bubbles all over the floor due to a broken dishwasher. When i was assigned to a new room, is reeked for cigarette smoke, one if the beds were lopsided, the bathroom had hair all over the floor and tub. Furthermore, there was trash on the floor on the sides of the beds; which tells me housekeeping is lazy and is rushing on cleaning these rooms. I’ve stayed here before in the past, and I had no issues, but looks like this hotel is becoming ran down. I probably wont be back next time.
Friends_and_family Family
6/10
Pleasant
08 Jan 2023
Verified traveler

Gross

The front desk was super friendly and helpful! I can’t say anything bad about her. However, the room was disgusting! It had water damage, boogers on the wall, the toilet felt like it was going to fall apart and it reeked of weed! It was seeping through our room door and we had to smell it all night. I don’t think I would stay here again.
Friends_and_family Family
6/10
Pleasant
03 Jan 2023
Allison
The staff was very inattentive and it took several times to get a correct key to work. I booked a king and got a queen room. The smell of weed was all in the halls constantly and neighbors surrounding my room were loud and in and out of their rooms all night.
Business_and_leisure Self
10/10
Exceptional
20 Dec 2022
TERESA
I enjoyed my stay.
Self
10/10
Exceptional
06 Dec 2022
Damn Fool
I always love this hotel❤️
Leisure Partner
10/10
Exceptional
15 Oct 2022
Damn Fool
The best hotel ever
Leisure Self
10/10
Exceptional
15 Oct 2022
Mitchell
Staff was understanding and was nice. Would definitely recommend hotel.
Leisure Family_with_children
10/10
Exceptional
03 Oct 2022
Felicity
The location of the property was great for our booking purposes. The staff was friendly the hotel was clean and pleasant. The hygiene products were of great quality
8/10
Excellent
08 Sep 2022
Alexis
We had our own kitchenet to cook. But we ate out instead.
Leisure Family_with_children
10/10
Exceptional
26 Aug 2022
Laquita
I love it
Business_and_leisure Self
4/10
Poor
30 Jul 2022
LaDarion
The property was in the heart of a lot of restaurants and shopping centers. The staff was courteous and handled things within a timely manner. The only downfall was that we saw a couple very large roaches towards the end of our stay as well as a spider. Small pest issue but overall great stay at the hotel
Leisure Partner
4/10
Poor
25 Jul 2022
Wanda
The room would have been nice if it were clean. It had visible dust buildup and the bathroom looked disgusting.
Leisure Self
6/10
Pleasant
24 Jul 2022
Paul

Just OK

Candlewood Suites are usually a very nice hotel to stay at. This one left a little to be desired. Check in was not very friendly and not informative. The guy behind the plastic screen was very soft spoken and very hard to hear what he was saying. The cabinets in the room were bare. No kitchen wares at all. I asked at the front desk and the guy said that if I wanted anything that I had to call housekeeping. Upon checking out, I could not get a receipt printed. The gal behind the desk said that her printer was not working and that she could not email me my receipt. Kind of need a receipt for a business trip. Overall, pretty disappointing stay.
Business
6/10
Pleasant
24 Jul 2022
Prateek

Bad amenities

There were only 3 spoons, 3 forks and 1 knife. No spatula. Also utensils were not suitable to cook. There was no hand soap and it was out of stock. Can you believe this.
Friends_and_family Family
10/10
Exceptional
04 Jul 2022
RHONDA
Safe & plenty nearby for eating and shopping!
Business_and_leisure Pet
4/10
Poor
21 Jun 2022
Heather
This property was very disappointing. Having a 4 star review, I was completely let down once walking onto the elevator. You can tell that they are completely short staffed and that the property has no had a good cleaning. Room was very musty and dirty and the air was not cooling our room. I asked the front desk, in which only one person was working, and they told me to use the panel....had to go to a local store to buy a fan to help cool the room off. The next day, my husband goes back to the front desk telling them that our air did not cool our room all night and something needed to be done. We were only then switched to another room.
Leisure Family
2/10
Poor
01 Jun 2022
Cassandra

Worst Stay Ever!!

It was horrible the hotel had roaches, and the water backed up in the shower the curtains have stains on them, then the walls had paint chips. The Microwave was dirty the hallways needed vacuum there were kids running in and out of the exercise room at 1 o’clock at night I would not be staying again
Partner
2/10
Poor
30 May 2022
samuel
There was red splashes of something all over the room. Every single dish was dirty. No toilet paper. The room above us had contractors in it with two little children who literally stomped the whole three days. The hotel was booked so they did nothing about it. I drove 935 miles just to not get any sleep on this trip and paid over $600
Business_and_leisure Family
2/10
Poor
22 May 2022
Douglas

Inconvenient

I arrived with a pre-paid confirmation @ 3 pm only to be turned away for no availability.

Scrambling to find a room took hours...Unacceptable as it was paid for prior to arriving
Business
10/10
Exceptional
06 May 2022
Jazzmine M
This was a great property, with great staff! I would definitely stay again.
Leisure Family
4/10
Poor
21 Apr 2022
Alexandria
There are no options to get anything to drink, including water. No vending machine at property and snack shop did not carry in beverages.
Business

Location & surroundings

Candlewood Suites Memphis - Southaven
6753 Airways Blvd, Southaven, United States

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Candlewood Suites Memphis - Southaven

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