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Comfort Inn Horn Lake - Southaven

Horn Lake-MS · United States

801 Desoto CoveView location

8.2/10Excellent672 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Location8.6/108.6
Neighborhood8.6/108.6
Quality7.6/107.6
Value8.6/108.6
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Inn Horn Lake - Southaven

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Behind every great day is a great night at the Comfort Inn Horn Lake - Southavenhotel in Horn Lake, MS near AutoZone Park.

We are located off Interstate 55 near Memphis International Airport, the Memphis Zoo, the Memphis Cook Convention Center, Graceland, FedEx Forum, Southhaven Towne Center and more.

Our hotel amenities like free WiFi, free breakfast, an exercise room, business center and a seasonal outdoor pool appeal to both business and leisure travelers. Spacious guest rooms include refrigerators, microwaves, work desks, coffee makers and hair dryer.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Comfort Inn Horn Lake - Southhaven, you'll be centrally located in Horn Lake, within a 15-minute drive of Graceland and Southaven Towne Center. This hotel is 14.4 mi (23.2 km) from Beale Street and 14.9 mi (23.9 km) from FedExForum.

Make yourself at home in one of the 49 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May 24 to September 02.
    • Pool access available from 10:00 AM to 9:00 PM.
    • Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Semmes-Murphey Clinic 2.4 km / 1.5 mi
Southaven Towne Center 2.5 km / 1.5 mi
Baptist Memorial Hospital-DeSoto 2.7 km / 1.7 mi
Life Park 2.8 km / 1.8 mi
Boosters Club Park 3.7 km / 2.3 mi
White Ash Park 4.2 km / 2.6 mi
Greenbrook Baseball Complex 4.3 km / 2.7 mi
Brookhaven Park 4.5 km / 2.8 mi
Churchwood Park 4.5 km / 2.8 mi
Central Park 5 km / 3.1 mi
Baptist Hospital 4.9 km / 3.1 mi
Landers Center 5 km / 3.1 mi
Caprock Cove Park 5.1 km / 3.2 mi
Pecan Grove Park 5.4 km / 3.3 mi
Kentwood North Park 5.4 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
Show 12 more facilities & services
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Business centre
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 26 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • Individually adjustable air conditioning
    • Bathroom: 1
    • Hairdryer
    • Fridge
    • Tea and coffee making facilities
    • Satellite TV
    • Desk
    Show all 13 amenities
    • Toiletries
    • Wi-fi
    • Safe
    • Ironing set
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Horn Lake - Southaven

    DOUBLE KING BED NON SMOKING

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Microwave
    • Individually adjustable air conditioning
    • Bathroom: 1
    • Hairdryer
    • Fridge
    • Tea and coffee making facilities
    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Ironing set
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDS NON SMOKINGTWIN • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²TWN.2Q-NM
    TWIN TWO QUEEN BEDS NON SMOKINGPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Horn Lake - Southaven

    TWIN TWO QUEEN BEDS NON SMOKING

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Horn Lake - Southaven

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Horn Lake - Southaven

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Horn Lake - Southaven

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Horn Lake - Southaven

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Horn Lake - Southaven

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Horn Lake - Southaven

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 26 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Horn Lake - Southaven

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Horn Lake - Southaven

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Inn Horn Lake - Southaven

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Inn Horn Lake - Southaven

8.2
Excellent
672 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
8.6 /10
Neighborhood
8.6 /10
Quality
7.6 /10
Value
8.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
05 Aug 2026
Raymond
The room was very clean and didn't smell like smoke. Breakfast hit the spot and the coffee was delicious 😋 I'll be back next time I in the area.
2/10
Poor
13 Jul 2026
Kim
Parking was great
Partner
6/10
Pleasant
03 Jul 2026
Audria
The pool was very dirty. It was why I chose this hotel and it was dirty.
Family_with_children
10/10
Exceptional
28 Jun 2026
Aaliyah
Good
Family
8/10
Excellent
26 Jun 2026
Shane
The room was fine. It's a little dated. It was loud at night. With the interstate and people talking all night.
Family
2/10
Poor
22 Jun 2026
Haitham
Nothing
Self
10/10
Exceptional
21 Jun 2026
Oneida
An awesome stay be back again
Friends_and_family Family
6/10
Pleasant
13 Jun 2026
Luke
The room was very muggy. The carpet was damp from it being so humid. When the air kicked on, it smelled of weed, it smelled that way in the hall as well.
Friends_and_family Family
8/10
Excellent
26 May 2026
John
Great staff! A number issues came up due to the weather and the staff took care of each one. An overall upgrade would solve most problems
Self
8/10
Excellent
25 May 2026
Myra
The room was nice except that the door wouldn't shut. You had to slam it real hard.
Partner
10/10
Exceptional
27 Apr 2026
Lori
Very good
2/10
Poor
26 Apr 2026
Louellia
AC barely worked, staff unconcerned and maintenance seriously lacking
Family
8/10
Excellent
31 Mar 2026
Tina
Nice comfortable stay. Staff was very accommodating.
Self
8/10
Excellent
29 Mar 2026
Brandy
The property was clean and it felt safe. It was a bit dated, carpet had holes in places, but the beds were comfortable, it was close to the interstate and there were lots of restaurants nearby.
Family
4/10
Poor
23 Mar 2026
Nelle Carolie
No one at desk when we got there. Had to make noise to locate one. The elevator was making a terrible noise and jumping around so they told us not to use it. We were on the 3rd floor. Floors were dirty. Air didn’t work right. Hairdryer didn’t work so went to desk for another one. Juice was terrible. Restaurants were close by.
Partner
4/10
Poor
16 Mar 2026
Sue
The afternoon desk staff was not friendly at all. However, the morning staff who also fixed the breakfast, was very pleasant. Property is rundown. Furniture in our room was broken and paint chipped off walls. The carpeting needed cleaning.
Family
6/10
Pleasant
15 Mar 2026
Jason
Parking was great.
Partner
10/10
Exceptional
09 Mar 2026
Christine
The staff was great and the room was clean. The door did not securely close without force. I could hear other doors on the 3rd floor throughout the evening had the same problem. Was a bit loud.
Self
8/10
Excellent
07 Mar 2026
Daniel
Parking was free, the staff was nice and the room was quiet.
Partner
10/10
Exceptional
21 Feb 2026
Vickie
The entire hotel is very clean and kept up. The entire staff was friendly and welcoming starting with Joy when I checked in and Chase when I was leaving to checkout. Breakfast was fresh with good variety and the popcorn trolley was always a nice treat.
Good location near expressway yet quiet and restful. Will definitely stay again.
10/10
Exceptional
16 Feb 2026
VERNON
Yes the room was nice
10/10
Exceptional
07 Feb 2026
Cynthia
Everyone employee was so friendly and amazing. Shout out to Sherry Hubbard who went the extra mile to facilitate the return through Fed X of my Apple Watch. Thanks Sherry❤️
10/10
Exceptional
04 Jan 2026
Ebony
I loved my stay . It was quiet,clean ,peaceful. I slept great the bed was super comfortable. I had many choices to watch on the television. I think breakfast could have been better. I liked that you were given the option of having a hot breakfast
Leisure Partner
10/10
Exceptional
24 Dec 2025
Annice
Great!😌
8/10
Excellent
13 Dec 2025
Kenya
Ideal place for a short stay. I was very pleased!
Business_and_leisure Family
8/10
Excellent
23 Nov 2025
Kenneth
Room was clean and satisfactory in size, location, and amenities. Breakfast was good with fresh waffles,Omelettes, sausage, and a variety of fruit, breads and drinks.
10/10
Exceptional
16 Nov 2025
Chrisy
The staff was super friendly!
Leisure Friends
8/10
Excellent
16 Nov 2025
Mike
Nothing fancy but room was clean and hotel was quiet. Breakfast attendant was great! Fixtures in bathroom in need of some small repairs. Pleased with our stay!
Friends_and_family Family
10/10
Exceptional
30 Oct 2025
Robert
yes parking was ago could be better .. Nwext time add grits cooked
Business Self
10/10
Exceptional
04 Sep 2025
Mareesa
Everything was great
10/10
Exceptional
31 Aug 2025
David
Will stay there again.
Leisure Self
6/10
Pleasant
20 Aug 2025
Victor
Bathroom paint was peeling. Light fixtures not secured. Oilers screws were missing
Business Self
8/10
Excellent
14 Aug 2025
Curtis
It's was Good in all the Areas of the Hotel
Partner
10/10
Exceptional
23 Jul 2025
T
Friendly employees, lobby hospitality, breakfast was great. There was popcorn and water available in the lobby. Above and beyond standards.
Business Partner
10/10
Exceptional
18 Jul 2025
jesus
No comments . Everything great
Business Self
6/10
Pleasant
08 Jul 2025
Joyce A.
i liked the easy check-in and I felt safe. i thought the staff at front desk could have been more approachable. I did not like the breakfast!
Leisure Family_with_children
10/10
Exceptional
07 Jul 2025
Sheila
Convenient with so many restaurants and stores close by and quietness and didn’t have a lot of tourists
Leisure Family
10/10
Exceptional
20 Jun 2025
Braxton
Clean, staff was friendly, good breakfast
Family
10/10
Exceptional
14 Jun 2025
Jonathan
Very clean and hospitable
Business
10/10
Exceptional
26 May 2025
Deborah
Quiet, friendly/helpful staff, good breakfast
Leisure Family
10/10
Exceptional
17 May 2025
Kathleen
Enjoyed our stay. Friendly staff. Great breakfast.
Leisure
10/10
Exceptional
27 Apr 2025
Lonnald
The customer service and the friendliness of the staff was everything!
Business_and_leisure Self
4/10
Poor
14 Apr 2025
Carol
No zipped mattress covers for protection. I asked the front desk and they said none of their rooms have them. I called Choice Hotels, was told they should have them!
Leisure Partner
10/10
Exceptional
20 Mar 2025
John

Comfort Inn

Comfort Inn is a very good hotel. Secure parking, friendly staff, and comfortable rooms.
Self
4/10
Poor
18 Feb 2025
Lydia

No

Our room was dirty. I see the bed had not been vacuumed and you could see crumbs and coins. Light switches had a red color all over it. Our key card would only work when it wanted too. Had to go to the lobby twice to get it fixed. The lady (didn’t get her name) that worked the breakfast was so sweet. The front desks workers weren’t that friendly. We will never stay there again.
Friends_and_family Family
6/10
Pleasant
17 Feb 2025
Warren
Adjust your door closers so the door doesn't slam behind you-neighbors come and going allup and
8/10
Excellent
15 Feb 2025
Kelly
Well kept
Leisure Partner
8/10
Excellent
28 Jan 2025
CANDRA
housekeeping could do much better, however if the price is right I would stay again
Leisure Family
10/10
Exceptional
29 Dec 2024
Melanie
Great place to stay. Room was clean, and bed was comfortable.
10/10
Exceptional
23 Dec 2024
Verified traveler
Property clean, safe and well managed
Leisure Family
2/10
Poor
09 Dec 2024
Verified traveler

Hotel with ants and bugs

I reserved 2 rooms one for my daughter & one for my husband.  It was supposed to be a 3 night stay. We checked in Sun Dec 1st.  We saw a few ants in both rooms Mon night and thought nothing of it. Tues Dec 3 my room was infested with ants in the bathroom & bedroom so my daughter & I were moved to room 212. After a few hours in room 212 we saw two bugs crawling on the bed & killed them & kept them for management to see. She came right away and said we needed to leave so she could close off the room & have pest control evaluate the situation. She was a bit rude in rushing us out of the room so we moved our things to my husband's room, 209, & started searching for another hotel. The manager did refund me for room 212 for the night. While searching for another hotel in room 209, we noticed ants in the bathroom so I called the front desk to come spray. They sprayed & my husband decided to stay since we were leaving the next morning. My daughter & I went to another hotel.  We returned the next morning to get my husband. At that point the bill for room 209 was adjusted by $27 for the ants. The whole ordeal was very inconvenient and very frightening at the sight of the ant infestation and what was possibly bed bugs. It was good that the temperature was below freezing outside and we left our suitcases in the car overnight to avoid bugs coming home with us. I will never stay here again and definitely will not invite anyone else to stay.
Business Family
10/10
Exceptional
27 Nov 2024
Chrisy
Great staff!
10/10
Exceptional
03 Nov 2024
Rana
The people there were friendly and helpful , it was quiet and very clean . Very nice place to stay .
Leisure Partner
10/10
Exceptional
29 Sep 2024
Thredderius
I liked everything hated nothing
10/10
Exceptional
26 Sep 2024
Amanda
Very clean, comfortable beds. Hallway smelled a little like mildew but no visible signs of mold. Staff efficient, good breakfast. Will stay again.
Leisure Family
10/10
Exceptional
20 Sep 2024
Johnnie
The room was clean. The hotel was clean. The breakfast was good. The staff was polite.
Friends_and_family Family
4/10
Poor
24 Aug 2024
Jeffery
Hotel was dirty, we booked a room with a foldout couch because there was 4 of us. The room had a couch but the room was so small the bed was too close to the couch to get the fold out bed out. Went to the front desk and was told they’re fully booked and didn’t have anything else. I asked for a refund and then they miraculously had another room available. Don’t stay here!
Leisure Family_with_children
10/10
Exceptional
27 Jul 2024
Shulundra
Love it
10/10
Exceptional
22 Jul 2024
Terry
amazing
Business_and_leisure Self
8/10
Excellent
16 Jul 2024
Peter
Being close to the Interstate is good, but has occasional commercial airplane flyovers.
Leisure Family
10/10
Exceptional
07 Jul 2024
Martha
We really enjoyed our stay! It was very close to everywhere we wanted to go, and the staff was so friendly and accommodating. Our rooms were well stocked and clean. Would definitely recommend.
Friends_and_family Family
4/10
Poor
03 Jul 2024
Jennifer
Booked this hotel because the room was advertised as a king bed with a pull out couch. I always search out this option for a room as it is the most comfortable arrangement for my husband, teenage son and myself. When we checked in, I guess, technically that was the room we got… except there was not actually enough space to pull out the couch. When I attempted to pull it out, the couch mattress was disgusting, and no additional linens were provided for it. Had my reservation been refundable, I would have gone elsewhere. We went back to the front desk, hoping they would have a room where you could actually open the advertised couch, but all they offered was to move us to a room with 2 queen beds, which makes for an uncomfortable night. But, we accepted it. The smell in the new room was terrible, but we stayed there. Will never stay at a Comfort Inn again… wish I had not stayed there last night.
Leisure Family
10/10
Exceptional
01 Jul 2024
Sheila
I LOVE THE CLEANINESS, QUIETNESS AND THE EASY ACCESSIBILITY TO THE MANY RESTAURANTS AND STORES IN THE AREA
Leisure Family
10/10
Exceptional
30 Jun 2024
Chasity
Upon entering the front door, i was impressed. The front lobby is clean and smelled very pleasant. The receptionist was very friendly and helpful. The pool is indoors and functioning. The bed is comfortable. The room is very clean. The bathroom is stocked with an assortment of Dove products. I am enjoying my stay!
Leisure Partner
8/10
Excellent
28 Jun 2024
Tangela
I like the quietness of the property , its location close to where I needed to be.
Was a little bit turned off at the end on charges and the lack of communication about the issue
Leisure Family_with_children
2/10
Poor
25 Jun 2024
Philip

Mold

The room smelled like mold and the pull out mattress was moldy and thw furniture hilding the refrigerator was all moldy on the bottom. I was to tired to complain at check in but the rating on this site is soooooo wrong
Business
6/10
Pleasant
24 Jun 2024
James

Couldve been better

When we arrived, room was clean until we stay a while we noticed a few things. Spots on the bed covers, hair dryer was not cleaned or wiped because there was hair all on it. Our commode would not flush, had to keep a plunger our 1st night. The next morning we complained, they finally sent someone to fix it. The dish network tv guide had about 10-15 channels to watch with mostly news channels. Beds were comfortable, staff was nice and helpful. Had trouble with both key cards opening the door, staff member did walk down for us to replace the cards
Friends_and_family Family
4/10
Poor
16 Jun 2024
Victoria
This place was very unclean. The bathroom was dirty, I didn’t even want to shower in it. The bottoms of my socks were black just from walking around the room. The door was also broke to our room you had to lift it and slam it shut. Made us feel extremely unsafe. It’s a shame because the staff was so nice and friendly!
Leisure Family
4/10
Poor
10 Jun 2024
Frances

Comfort Inn & Suites Without the Sugar

My attempt to confirm my room request prior to check-in turned into a frustrating ordeal. What should have been a simple phone call to ensure I had the type of room I needed escalated into a heated argument with the front desk staff. Despite clearly specifying my requirements for multiple beds and a room on the top floor, I was met with resistance and unhelpfulness from the staff. This unnecessary confrontation caused delays and left me feeling exasperated even before arriving at the hotel.

Upon finally checking in, I discovered that despite my specific request for multiple beds, I had been assigned a room with a single bed. To add to the disappointment, the room emitted a foul smell, which made my stay all the more unpleasant. It was disheartening to see that my initial efforts to communicate my preferences had been disregarded, leading to a subpar experience from the outset.

The lack of professionalism and attentiveness displayed by the front desk staff was particularly disappointing, as their behavior significantly impacted my stay. In hospitality, clear communication and fulfilling guests' requests are essential, yet in this instance, these basic expectations were not met. The inconveniences and frustrations I encountered could have been easily avoided with better customer service and attention to detail.

Effective communication and customer service in the hospitality industry should never be met with a confrontational dispos without the compassion for the guest
Friends_and_family Family
10/10
Exceptional
08 Jun 2024
Tracy
Great place . Staff very friendly and helpful
Leisure Partner
10/10
Exceptional
30 May 2024
Verified traveler

A Good Stay

It was a good stay, very quiet, only once I smell (narcotics) in the elevator, I asked for the room to be clean and they send some right away, friendly staff, the breakfast could be a bit better but is not bad, it’s May and the pool was not open, but over all it was a good stay
Friends_and_family Family
10/10
Exceptional
28 May 2024
Verified traveler

Best stay!

The front desk go above and beyond for our stay
Partner
4/10
Poor
20 May 2024
Dana

Nasty floors

Furniture was beat up. Bed was ok. Cleanliness was terrible: hair in the bathtub, prior guest’s used soap was still in the bathtub, floors were absolutely nasty turning feet and white socks black. Floors everywhere on 1st floor and in the elevator were sticky.
Friends_and_family Family
4/10
Poor
18 May 2024
Melissa
I had to do my own house cleaning two days in a row
10/10
Exceptional
04 May 2024
Tammy
Wonderful room
Business_and_leisure Partner
8/10
Excellent
21 Apr 2024
George

Memphis Blues

This hotel is showing its age. The room was pretty small, but was big enough for overnight. Small pillows are terrible. Not comfortable. Breakfast bar was okay. No items in the cooler, yogurts, etc. Toaster didn't toast on one side. It was a good thing that the tub had a grab bar. The floor of the tub was very slick. We had to put a hand towel down to stand on.
Partner
6/10
Pleasant
21 Apr 2024
Verified traveler

Wouldn't stay there again

The sofa was worn, the bed was comfortable, but appeared to sag in the middle. The door was hanging on the cabinet that housed a small refrigerator and microwave.
When we checked in, the person at the front desk was on his cell phone for several minutes as I stood there waiting. It was obvious that it was a personal, not business conversation. Not professional.
Friends_and_family Family
2/10
Poor
19 Apr 2024
Carla
My reservation was canceled before I got to the hotel because I used a third party (Expedia) to book my reservation. They did not honor the pay at property request. They ran my credit card for both rooms before I got there. It was declined because I was going to use my bank card once I got to the hotel. My rooms were not the only ones canceled from the conference. So far I have been told that 8 rooms were canceled and that's just the ones i know about.

I had a group of 6 ladies attending a conference for 5000 ladies, and we had no where to go after the cancelation. Thankfully one of the ladies had a relative nearby.

NOT HAPPY
Leisure Friends
8/10
Excellent
17 Apr 2024
Crystal
Property was clean. Breakfast was nice.
Leisure Friends
6/10
Pleasant
14 Apr 2024
Casey
Lobby was nice and was person on duty. It did take long time to check us in because our room was given to someone else. Hallways were hot and smelly. Room was fair. Bathroom floor was dirty, stains on bedding.
4/10
Poor
10 Apr 2024
Rick

Will not stay there again.

We are not hard to please but the the level of cleanliness was very substandard.
Human hair on the arm of the couch, on the closet floor and on the bathroom counter.
Hallway and bathroom floors were sticky.
Couch had burn hole and stains such that we wouldn’t sit on it.
Couldn’t open the safe. Asked front deck for help and nobody knew how to open safe.
We found a pair of socks on the floor beside the safe that had been there for quite some time based on the amount of dust and hair on them .
We were greeted by a staff member that made us feel like we were interrupting something more important.
We are not the complaining type so we put up with it for two nights.
Probably won’t stay at a Comfort Inn again.
Partner
10/10
Exceptional
07 Apr 2024
kathryn
Not fancy, but safe, clean and quiet. Staff excellent and available. Well done!
Leisure Family
10/10
Exceptional
07 Apr 2024
Kristy

Weekend stay

The only bad thing was that the ceiling and wall was pilling in the bathroom. The breakfast was ok. Everything else was great. The staff was really great. I will be back
Partner
10/10
Exceptional
04 Apr 2024
Jonathan
Very clean and close to everything
Business Self
10/10
Exceptional
31 Mar 2024
Chris
Great bed and sheets.
10/10
Exceptional
30 Mar 2024
Jonathan
Everybody was very professional and very courteous
Business Self
10/10
Exceptional
29 Mar 2024
George Gil
Friendly staff and clean room.
Leisure Family
10/10
Exceptional
24 Mar 2024
lillian
I'm not sure what the young lady name was but she had excellent customer service and the room was excellent all that is missing is a omelette bar
Leisure Partner
4/10
Poor
17 Mar 2024
Sequoia

Dirty

The bathroom had an ant infestation. Our beds linen was dirty and one pillow had an old blood stain on it!!! The bed linen is not being cleaned after every use apparently. The location was in a good area around lots of eateries and shopping. The staff was also nice but they need to hire new housekeepers!
10/10
Exceptional
17 Mar 2024
Carrie

Comfy

Super comfortable clean bed with lots of comfy pillows. Quiet after long day of travel even though close to the highway. Lots of restaurants nearby.
Partner
8/10
Excellent
11 Mar 2024
Kazuki
good
Business_and_leisure Self
6/10
Pleasant
10 Mar 2024
Tiesha
The air conditioner filters was dirty and cob webs in the ceiling
Leisure Partner
10/10
Exceptional
04 Mar 2024
Caressa
They accommodated our need for adjoined rooms. We did have room 302 again and the heat was not working 2 weeks ago and still wasn’t working but a heater and extra blankets were provided.
Leisure Family_with_children
8/10
Excellent
15 Feb 2024
Roxanne
Work well for us for a quick over night
Leisure Family
8/10
Excellent
10 Feb 2024
Micheal
The location was great for us and overall nice place to stay.The air conditioning wasn’t cold and had a broken chair in the room, but other than that, we enjoyed the stay
Business_and_leisure Partner
8/10
Excellent
06 Jan 2024
Stacy
Lot of late night noise. There were ants all over the breakfast bar area. They ended up all over the front of my husband’s shirt when he accidentally leaned against the counter. I spoke to the front desk attendant about it but she didn’t seem concerned.
8/10
Excellent
02 Jan 2024
Judy
Easy on and off major interstate.
Leisure Partner
10/10
Exceptional
31 Dec 2023
Katrina
Excellent customer service
Leisure Partner
6/10
Pleasant
11 Dec 2023
Wanda
Great staff especially Angelica. A couple of areas in which the property should be upgraded but it was ok.
Family_with_children
10/10
Exceptional
09 Dec 2023
Ann
One night stay and it was just perfect. Clean, economical, good breakfast!!
Partner

Location & surroundings

Comfort Inn Horn Lake - Southaven
801 Desoto Cove, Horn Lake, United States

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Comfort Inn Horn Lake - Southaven

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