Name: Travelodge by Wyndham Memphis Airport/Graceland
Address: 1471 East Brooks Road, Memphis, 38116, US

2/10

Poor

20 Dec 2025

Linda

The cable was turned off and the lights were turned off after 2 days there. I alerted Expedia and I was refunded and went to another hotel. Thank you Expedia.

2/10

Poor

19 Dec 2025

Rachelle

The room was nice and big they put me next to an exit so i hears the door slamming 24,7 then the tv is so small in that room. The snack machines are good they need to open up the restaurant again.

Self

2/10

Poor

14 Dec 2025

J Richard

This hotel was totally out of business, garbage around the door, closed down.

Leisure Partner

2/10

Poor

11 Dec 2025

Charles

Cable was out, microwave was rusted. Utilities was cut off at 5:50 am and all guests were given two hours to leave. We were told that the building was shutting down. I would like a refund.

10/10

Exceptional

10 Dec 2025

Julius

Very Nice Staff

Business Self

2/10

Poor

08 Dec 2025

Kathryn

Disgraceful. AI generated pictures. Run down to the point of unsafe.

Leisure Family

4/10

Poor

02 Dec 2025

Grace

Room was neglected

4/10

Poor

23 Nov 2025

Justice

The room was not entirely clean. Had hair and things on the toilet . Open shampoo pack in the shower. Carpet feels disgusting when you’re barefoot. I love the security feature with using cards to enter rooms and etc though. Very affordable so you pay for what you get I guess.

Leisure Family_with_children

2/10

Poor

17 Nov 2025

Lela

Only one staff member was rude tv in my room was small didn’t work well some staff wasn’t friendly I didn’t no that was homeless place for people

Friends_and_family Friends

8/10

Excellent

14 Nov 2025

daniel

Decent stay for the price. A lot of commotion going on at night at all hours on first floor but that’s not hotels fault. Towels look old so may want to get new ones

Business_and_leisure Self

8/10

Excellent

12 Nov 2025

Jarrod

Everything was good.

Business Self

10/10

Exceptional

10 Nov 2025

Clarissa

Yes and the staff was very courteous.

2/10

Poor

10 Nov 2025

Fred

The room was dirty. Bathroom door would not shut TV and some outlets would not work. Sheets was dirty.

Business

2/10

Poor

07 Nov 2025

Caleb

Just not very good

10/10

Exceptional

05 Nov 2025

Clarissa

Everything was perfect

Business_and_leisure Self

6/10

Pleasant

18 Oct 2025

Steven

A lot of people walking around the area who didn’t seem to be staying at the hotel. No shuttle to Graceland. No credit card service.

Partner

10/10

Exceptional

16 Oct 2025

Tavvion

Everything was great

Leisure Self

10/10

Exceptional

15 Oct 2025

Latrina

Love every thing staff is great

6/10

Pleasant

11 Oct 2025

tina

The area and hotel was suppose to be a smoke free place. But you smelled smoke everywhere.

Leisure

8/10

Excellent

07 Oct 2025

John

They were all so nice and kind people.

10/10

Exceptional

04 Oct 2025

Aesha

Everything is great!

Leisure Family

4/10

Poor

30 Sep 2025

Lindsay

A tired property

A very tired hotel in a sketchy neighborhood. Now that they no longer have an airport shuttle there isn't much reason to stay there.

Self

8/10

Excellent

29 Sep 2025

MICHAEL

room was fine......

Leisure Self

10/10

Exceptional

28 Sep 2025

Lakeisha

Clean room nice staff

Partner

10/10

Exceptional

22 Sep 2025

Teeka

Everyone

Business_and_leisure

2/10

Poor

14 Sep 2025

carol anne

I stayed for 2 nights at the Wyndham Travelodge and was extremely disappointed. The photos advertised online are nothing like the reality.

The room was dirty, the TV didn’t work, and the iron had exposed wires – a clear safety hazard. Electrical sockets were hanging out of the walls, the hairdryer barely functioned, and the windows were in a disgraceful state. The air-conditioning unit was filthy and unbearably loud. Lamps were broken, the carpet was sticky and grimy to the point I had to keep my shoes on, and the whole place had a foul smell.

Even the vending machines were poor – full of condensation, meaning the food inside couldn’t possibly be stored at a safe temperature.

Given this property carries the Wyndham name, I expected far better standards. Wyndham should be inspecting this hotel, and platforms like Expedia shouldn’t be advertising it in such misleading condition.

Leisure Partner

4/10

Poor

13 Sep 2025

Aaliyah

Ugghhh horrible experience ruined my birthday weekend! There was no cleanliness!!

Leisure Family

2/10

Poor

06 Sep 2025

Samar

Not fit for Wyndham branded hotel.

Terrible hotel. Not sure how they got Wyndham brand. Does Wyndham inspect the hotels?

Not clean, dirty hotel.
Bad smell everywhere.

Friends_and_family Family

8/10

Excellent

02 Sep 2025

Daniel P

For age of property no pool and just look old

Leisure Self

2/10

Poor

30 Aug 2025

Md Nahid

Don't stay

Water was falling off the tape, lipstick on the pillow cover, bad smell all over the hotel

Business Self

4/10

Poor

28 Aug 2025

Veronika

The TV was broken, the drapes did not close all the way, the shower was either cold or hot but could not get it to stay on a moderate temperature. The carpet was so sticky I kept my shoes on. The halls smelled of weed and some real unsavory characters handing around in the front and on the side when I looked out the window.. Will never stay there again.

8/10

Excellent

27 Aug 2025

lydia

The staff was very helpful!

2/10

Poor

27 Aug 2025

Patrick

Broken down vehicles in parking lot. Crackheads hanging around. Rude night staff. Carpet in room 100 is torn, AND STICKY. Bed was super worn, squeaky, and pillows were tiny and lumpy. Bugs on walls and on the floor, holes in walls in bathroom, cracked walls, tub, pool broken (was told there wasn't a pool at all,) wandering around found a pool in terrible condition. The lobby looks nice, but everything else is old and dingy.

Leisure Self

2/10

Poor

25 Aug 2025

Verified traveler

Terrible place, crap hole!

No hotel sign on the street or anything. The elevator is out order, the ceiling has mold, the curtains were falling off the wall, no covers on outlets, no light in bathroom walls were all banged up. Ac unit was all beat up and rusted. No breakfast buffet like ad says and pool was a big hole and not functioning. Lighting in whole place was dim and poor. Mold in vending machine that worked. Place should be condemned.

Friends_and_family Friends

2/10

Poor

24 Aug 2025

Yaman

I will never stay again at this poor hostel.

Business Partner

6/10

Pleasant

23 Aug 2025

Kenneth E

It was okay but there was little service and very noisy. The internet was not available in the room.

Business_and_leisure

2/10

Poor

23 Aug 2025

Galenda

The AC wasn’t working the carpet was really dirty. It was just a bad hotel stay and the room smelled horrible. I would not recommend this place to anybody.

Leisure Family

10/10

Exceptional

21 Aug 2025

Jose

I love it

Leisure Family_with_children

8/10

Excellent

21 Aug 2025

Ken

Motel thoughts

This is an older motel but the room was adequate. There was no coffe pot in the room but there was a microwave and so we were able to improvise. All in all in fit our needs at the time

Partner

10/10

Exceptional

20 Aug 2025

Jessica

The staff was very friendly and willing to help when needed. The room was great very clean and nice size. They had several accommodations including a place to eat a gym and lot ofElvis. Would definitely stay again and recommend to friends and family. It's was a great and quiet stay thank you

Leisure Partner

10/10

Exceptional

18 Aug 2025

Cedric

Had enough towels

6/10

Pleasant

13 Aug 2025

Verified traveler

Needs updated

This hotel is so run down. Needs so much repair!!! Air conditioner sounds like a tractor running, walls are all chipped up needs painting. Just an overall update.

Friends_and_family Friends

2/10

Poor

12 Aug 2025

Katrell

Terrible

Business_and_leisure Friends

10/10

Exceptional

11 Aug 2025

Eliana

Bed was comfy. Sad part no breakfast. .

Family

2/10

Poor

10 Aug 2025

Bobby

Hotel and Room Review

There was no TV in the room. The bed frame in the first room was not under the mattress properly. The elevator was very scary to ride on due to it being out of date and no certificates on the elevator walls to show it has been inspected, and the doors closed very slowly. The second room we went in, the bed frame was sticking out from the foot end of the mattress and was loose. There was only one full size bath towel and the pillows were too small for a king size bed. Also there was no breakfast service.

Partner

2/10

Poor

09 Aug 2025

Stephen

This place looks like its about to be condemned. The pictures must be old. Half the lights in the hallway don't work. The A/C in the hallway is out and wreaks of cigarette smoke because the works smoke next to the door leading to the closed pool. The carpet in the rooms was dirty and got my feet dirty as well as being damp for some reason. Don't come here

Business Family_with_children

4/10

Poor

03 Aug 2025

Shantivia

I literally put a towel down in the tub to shower. Slept in my clothes fully covered every inch of my body.

2/10

Poor

02 Aug 2025

Baby

Good staff

6/10

Pleasant

28 Jul 2025

Trevor

This place was a bit rough but once inside the room it was okay I guess. What can someone do spectra for the the price. It was close to the airport but lots of rift raft folks around

Business Self

10/10

Exceptional

17 Jul 2025

Tekleab

Feeling need to upgrade

2/10

Poor

17 Jul 2025

Verified traveler

Dont cone

Bedbugs and bonjour water. What else tu say?

Self

2/10

Poor

15 Jul 2025

Paula

Homeless Everywhere

Leisure Family

2/10

Poor

14 Jul 2025

Megan

The place looks apocalyptic!! The web pictures are 100% a lie! As soon as I pulled into the parking lot the first thing O saw qasThe place is so run down and so so sketchy

4/10

Poor

13 Jul 2025

Justin

Ac was awful. Literally anything that could be broken was. Had 1 towel. And 3 half size lumpy pillows. Pretty much what you'd expect from a $60 Memphis Hotel. Hard to believe it is associated with Wyndham at all

Business Partner

2/10

Poor

05 Jul 2025

Arielle

The tv remote didn't work, ac barely worked, horrible bed and pillows, shower was slippery, scetchy people

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Travis

I feel safe being here and so does my daughter

Leisure Family

10/10

Exceptional

17 Jun 2025

Justin

Great

Leisure Self

2/10

Poor

14 Jun 2025

Julie

The advertisement online was exceedingly deceptive. The lobby was the cleanest. We stayed in room 121 and woke up with multiple bites from bed bugs. I have a video.

Friends_and_family Family

2/10

Poor

11 Jun 2025

Orlando

The reality of this place is NOT like thier photos. Its run down, neglected, uncomfortable, and dirty. Stay away...

Other than online booking, its all cash transactions.
Elevator doesn't work.
Hallway lights are replaced by uncovered florescent light bulbs.
Towels are not much bigger than hand towels.
Rooms have bumpy mattress, with bed frames that do not fit and stick out.
Furniture is all scratched up and drawers don't close.
Bathroom towel bar is broken and rusty.
Sofa is worn, with stains and paint.
Lamps are torn, rusty, and scratched up.
The profile is a lie

Business Self

10/10

Exceptional

11 Jun 2025

Kavita

Wish u would open your bar/restaurant.
Its just a waste of space at this point.
I would have gone there last nite had it been open.

1 Love

K

2/10

Poor

04 Jun 2025

Teresa

I want to check in, you have to swipe your key card to access the hall/elevators to guest rooms, you also have to use your key card to go back through those same doors to get to the front desk. One would think this is safe, however there are four exit doors on the first floor, that I checked, two of them the locks are busted and the other two are just unlocked any random person can get in or out. This is not safe, especially if you are a female traveling alone with children. The place is absolutely filthy. The seams of the ceiling in the room have come apart and sheet rock particles are falling. It is like that on a wall in the bathroom as well. There is also black mold along the ceilings and walls in the room and the bathroom. There’s black mold underneath the bathroom vanity on the floor and the wall behind it as well as the ceiling above the bathtub. The odor was horrible, bed sheets were stained, maybe not even cleaned and the mattresses were old and springy. In addition, when I inspected the mattresses for bedbugs, by pulling the sheets back, I discovered each bed was wrapped in green Saran Wrap. I went to the front desk and brought all of these things to their attention and the lady acted like she had no idea what I was talking about or why the mattresses were wrapped in saran wrap. Pool has a collapsed cover. Photos online are not an accurate picture of what this place actually is/looks like. This place should be condemned, enter at your own risk!

Leisure Family

2/10

Poor

04 Jun 2025

Mark

I cannot put into words how bad this hotel is! I wish I had taken more pictures but I was frightened that the reception would see me taking pictures and I was not going to risk a confrontation with them on the desk as they looked like they were all on something!
We checked out early and never even bothered about a refund as we just wanted to get out alive.
It appears that the photos of the hotel on the website are from when it was first opened as they are NOTHING like this now.
The reception area is full of drug addicts and that includes the staff, it looks like it is being used as a half way house for ex cons and drug addicts and people are actually living at the hotel.
I have emailed TravelLodge by Wyndham to report this hotel as they need to know what is going on and also reporting it to Hotels .com to remove from there website as it is a total disgrace.
I never normally complain about anything but I really want people to be aware of this hotel and do not book and spend your money there.

Friends_and_family Friends

2/10

Poor

02 Jun 2025

Verified traveler

Made it through the night but would not stay again

The photos were kind of deceptive. Would not stay here again. When we arrived we learned why it was such a reasonable cost.
It did not feel safe, the room was generally unkempt and had a general unclean feeling. The bathroom was worse, we actually chose not to use it if we did not have to. No towels or toilet roll in the room - we had to ask the desk staff for some. Lady at the desk was helpful but the hotel is not somewhere we would stay again.

It wasnt on the airport complex but you could hear the airplanes very clearly as the windows were so thin.

We visited beale street at night and the civil rights museum during the day and both cab drivers questioned 2 young ladies staying at the hotel and advised us to 'watch out'.

Friends_and_family Friends

2/10

Poor

02 Jun 2025

Naima

Don’t stay in this hotel,
I suppose to stay for one night I checked in at 10 Pm, the front desk woman have an attitude, first the elevator was out of order had to take the stairs, not safe guys in the hallway, when i reached the room it smell like mold and carpet is really dirty, holes in the wall, bathroom wall was cracked. tv doesn’t work. I was there just for couple hours waiting for flight, had to leave there can’t put up in the room I prefer to stay in the airport until flight time. Checking out the front desk woman was having an ugly attitude since I was reporting about the room.

2/10

Poor

20 May 2025

Sharon

Broken needles in grass beside sidewalk to rooms. Carpet in hallway pulled up. TV just propped up against wall on dresser. Looked like homeless were being housed. People out front with stacks of belongings (not suitcases). Bottom of tub black. Did not feel safe place to stay. Left and rented room elsewhere.

Leisure Family

2/10

Poor

19 May 2025

Michael

Worst hotel. Walked in and walked out. Terrible. Do not stay here.

6/10

Pleasant

15 May 2025

Jevita

My tv didn’t work

2/10

Poor

12 May 2025

Mary Danielle

Terrible everything!!! Doors do not lock. There are holes in the walls. Sheets are dirty. I could go on and on. Place should be condemned. Sad thing is they wouldn't give me ANY of my money back.

Business Self

2/10

Poor

09 May 2025

Alyn

Terrible Hotel Do Not Recommend

Where do I start with how terrible this hotel stay was. First the lobby was very dark and uninviting. It was giving The Shining vibes. Then the elevators were out so we had to walk up and down stairs to go back and forth to our room. Then when we got back from a day out and about we were temporarily locked out of our room because the staff didn't set up the key card for the correct number of days, so we had to walk back down to the lobby to get that sorted out and fixed then had to walk back up the stairs and thankfully it worked. Then a few minutes later I had to return to the lobby to get my Doordash food order and then had to carry it back up the stairs. Because again the elevators were out. This hotel stay turned out to be a Stairmaster challenge instead of a nice relaxing birthday vacation for my son.

Friends_and_family Family

2/10

Poor

05 May 2025

Shamala

I waited 20 min before anyone said anything to me
Unpleasant smell
Elevator was broken the entire weekend
Mold in bathroom and toilet
Floors/carpet needs changing

Self

10/10

Exceptional

02 May 2025

Antz

Staff was great! Friendly and helpful to provide a pleasant safe experience.

2/10

Poor

26 Apr 2025

Pierangelo

House of horrors

The experience staying at this property was horrible. The place is run down garbage everywhere, elevators were broken no CC machines they claimed that it was down must pay cash if you use a third-party hotel. The pictures that was showing were deceiving the pictures to compare what I’ve seen is false advertising as strong as suggest people not to go there. It was a rough side of town. Within one hour my wife and I left the hotel for a better property to stay for the night. Hotels.com should really investigate this place. My wife and I do not feel safe staying there. I’d like to add the bathrooms were horrible. The bedding was torn and badly worn. Lampshades were smashed no TV. I can’t go on and on, but I had enough.

Partner

2/10

Poor

17 Apr 2025

Eugene

Run down and falling to pieces. Regretted my choice the moment walked in. Room with burned out light bulbs. No toilet paper. Used soap bars. Smelled like marihuana in the room. Clerk demanded I pay in cash said they do not accept take credit cards. Felt like I was in a war zone.

Leisure Family

6/10

Pleasant

12 Apr 2025

Belinda

It was ok the problem is with hotel.com how this was a discount when u paying the same amount if i book online on wyndham.com

Partner

6/10

Pleasant

30 Mar 2025

Verified traveler

Not like the picture indicates

Not dirty but dingy and outdated. Thin walls. Great hot water and pressure. Neighborhood was close to things within 30 minute drive. The first night there the hotel felt very transient. The price was right. Not likely to stay again.

Friends_and_family Family

8/10

Excellent

22 Mar 2025

Daniel

Service

2/10

Poor

18 Mar 2025

James

No tv as the storm had taken it out and was rudely told I could stay elsewhere if I did not like it. Forced to pay cash even though they had a sign saying if it was booked from an online party you could put it on a card. When pointed out the lady was rude. Would pay more and NOT stay here again

Leisure Family

2/10

Poor

02 Feb 2025

Sandra

Bates motel

They is out of date and dirty emergency doors were broken and elevator wasn’t working

Partner

2/10

Poor

27 Nov 2024

Steve

The worse

The worse hotel I ever stayed at!

Friends_and_family Family

2/10

Poor

10 Nov 2024

Stephanie

Don’t stay here!

It’s was horrible!! I couldn’t even stay there just nasty!! I’m requesting a refund!

Friends_and_family Family

4/10

Poor

13 Oct 2024

Peyton

The room was fairly clean. There were cracks in the room, I couldn’t find the ice machine. The pool was the worse. Not the best area but it’s conveniently by the airport. Staff in the afternoon is slightly rude. Not much to eat around there except for a gas station that is next door and a Popeyes which is walking distance across the street

Leisure Family

4/10

Poor

12 Oct 2024

Antionette

There were police at the hotel everyday, for what reason, I dont know!

Leisure Family_with_children

2/10

Poor

23 Sep 2024

Kevin

Stay away from this place

Waiting on the owner to call me. Upon my arrival the room was just terrible. So the nice young lady name J...... change and gave me a better room persay. But that evening when my sin told the mean ,rude,disrespectful lady at the desk that J......was aware of his room change. That young lady was so rude, nasty talking crazy that I had to get the police involved. We ask for our money back still nothing. I paid for 3 days. I have never been so disappointed, disrespectful. The hotel was already not up too park. But to get talked and threatening by a worker is too much.

Friends_and_family Family

4/10

Poor

23 Sep 2024

Jorge

When we got there it was not the cleanest place there were roaches in the bathroom, no housekeeping services on yhe 3 days we werrr there. The remote for tv had to be replaced. The a/c had a problem

Friends_and_family Family

6/10

Pleasant

15 Aug 2024

Barbara

This Hotel needs to be upgraded really bad!!! Didn’t feel safe there.

Friends_and_family Friends

6/10

Pleasant

29 Jul 2024

Kaye

Clean room and area. Staff was excellent.

Self

2/10

Poor

28 Jul 2024

Verified traveler

Not Recommended....... Would Not Stay There Again!

The hotel is rundown terribly. It arppears to be a place for displaced families or homelessness. It looks nothing like the pictures shown and it's very dark and not well cleaned (lobby, rooms) I didn't feel safe there at all and my 1st fl. room was so far away from the front desk if I needed help. The rooms have no phone so you have to use your own phone to call for help/assistance.

Self

2/10

Poor

11 Jul 2024

jeff

If there was a no star option it would get no stars. This was a horrible experience and horrible property. Memphis ia the armpit of the United States.

8/10

Excellent

09 Jul 2024

Jonathan

It was close to graceland.

Leisure Family

2/10

Poor

08 Jul 2024

Ana

This place is horrible. Lamps in the room were rusted and didn’t work. You walked out of the room and it smelled like synthetic weed. AC was not working in the hallway and that made the smell worst. People were constantly coming in and out with trash bags. Too much commotion going on outside. We had to pay for breakfast. We checked out a day earlier.Never again will we go back to this place.

Leisure Family

10/10

Exceptional

27 Jun 2024

Julio

Great place

Business_and_leisure Partner

2/10

Poor

16 Jun 2024

Ronald

Memphis

very old structure, carpeting was at least 30 years old, fixtures, both water and electrical, were old and loose fitting. Area seemed pretty seedy, and dangerous.

Partner

10/10

Exceptional

15 Jun 2024

DeWon

Excellent

It was a great stay rooms wer clean and smelled so good great customer service a wonderful staff

Friends_and_family Family

10/10

Exceptional

14 Jun 2024

Jey

NA

Business_and_leisure

10/10

Exceptional

14 Jun 2024

Jey

NA

Business_and_leisure

2/10

Poor

14 Jun 2024

Ted

Fire Alarm went off at 3 AM, emergency exit took us out to a fenced off area with 0 access to our vehicles so if it was an actual emergency we would've been out of luck.

Saddest part is that even if that hadn't happened we still would've given it one stars for just being grungy and uncomfortable. They didn't even bother to make signs for the building, the sign outside says \"Dad's Place\".

Business Friends

10/10

Exceptional

10 Jun 2024

laquintus

Good ppl n the room is clean

4/10

Poor

09 Jun 2024

Abby

The pool doesn’t work like the website says there was no way to plug the bathtub to give kids a bath

Leisure Family_with_children

2/10

Poor

31 May 2024

Divine

Very disappointed!! Poor customer service, literally argued with the staff their key stopped working and resulting in police being called on guest because of a complaint. The elevators are worn down and need immediate repairs, when exiting the elevator the STENCH was so disgusting like trash, please don’t waste your time

4/10

Poor

27 May 2024

Robert

Needs renovation

The hotel is in need of some renovations. The pool was empty the fitness room locked and unable to use. Half the parking lot open. The front desk clerk was complaining she hates this job and how she wasn’t going to be paid until Tuesday. Didn’t tell me anything about my room or how to get there.

Partner