Name: Hyatt Centric Beale Street Memphis
Address: 33 Beale Street, Memphis, 38103, US

4/10

Poor

04 Aug 2026

Angela

Was unable to see view due to rooftop being closed and it was the main reason I picked that hotel. Think I keep staying at Cabela's they never close down there view

8/10

Excellent

04 Aug 2026

Dale

Great location. Friendly staff. Room did not have soap by bathroom sink, had to go into shower to get soap. Floor not especially clean.

8/10

Excellent

03 Aug 2026

Daniel

Didn't get to stay as long but everything was great while we were there

10/10

Exceptional

03 Aug 2026

Leah

Amazing stay, kind staff, exactly what we needed

10/10

Exceptional

03 Aug 2026

Maria Belinda G

Gym is a little small, but has all the basic equipment.

8/10

Excellent

02 Aug 2026

Grant

The room was small but nicely appointed. Everything was very clean. There no work area. The area was nice and very close to Beale street. The hotels.com said they offered breakfast, they do not. The lounge was out of bud light, miller light, and a couple draft selections. The elevators have a “communications error” flashing the I’m told should just be ignored. The valet parking was laughably over whelmed so I just parked in a close public garage.

10/10

Exceptional

02 Aug 2026

Patreze

My favorite and only place to stay when I visit Memphis! Very convenient location, close to Beale street and great food. Hotel is super clean and has thee best smell when you walk in. I absolutely love this hotel. 10 out of 10, highly recommend

10/10

Exceptional

02 Aug 2026

Joann

Very nice! Very Clean! Great Staff! Great Pool Area! Great Valet service! Excellent location! This is the only hotel in Memphis that will ever interest me.

2/10

Poor

02 Aug 2026

Pedram

Bathroom sink did not drain and nobody cared to fix it. We came back to our room at 3pm and the cleaning lady was just getting ready to clean the room. Once she was done, she left her broom in the room. She didn’t care to refill the toilet paper nor coffee in the room. When I told the manager, all he said was that we apologize. Would not recommend this hotel for the price you pay and the awful service.

8/10

Excellent

01 Aug 2026

Theodore

The Hyatt Centric near Beale St. in Memphis is in an excellent location. It's close to Beale St., Mississippi River, and other nearby attractions. It would be nice if they offered a shuttle when it is very hot or raining or for people with mobility issues. Otherwise, it is in close proximity to a lot of local attractions. The staff at the hotel were super friendly and helpful. The rooftop bar is an outstanding place to have a drink and see beautiful scenery. The rooms and rest of the hotel were nice but could use a little more updating. The pool area was nice but on the small side. The lobby bar and breakfast area is really nice to spread out and unwind; however, the price for basic breakfast food is exorbitant. The valet parking was convenient and the attendants were very helpful and friendly. I would very likely stay there again, especially if they had complimentary shuttle service to the local area.

10/10

Exceptional

01 Aug 2026

Joe

Great experience! Staff was amazing

10/10

Exceptional

01 Aug 2026

Mary

Love this gem of a hotel in Memphis. Pool is wonderful. Near great restaurants. Nice brealfast on prpperty.

10/10

Exceptional

31 Jul 2026

Jo

Lovely hotel in a great location for Beale Street & Memphis attractions.

Ate breakfast at the hotel on both mornings - great pancakes!

10/10

Exceptional

31 Jul 2026

Buddy Lee

Everything was excellent. I would definitely visit the property again.

10/10

Exceptional

31 Jul 2026

Phillip

The staff was more than willing to help in anyway that they could. Rooms and the rest of the building was very clean. The breakfast was top notch in the restaurant. The bar was under staffed for as busy as they were. It took about 20 minutes to get our drinks, however the drinks were excellent. Over all a great place to stay.

10/10

Exceptional

30 Jul 2026

Gary

Well located .

We found the hotel to be immaculately maintained.

8/10

Excellent

30 Jul 2026

Samanta

I chose Hyatt Centric Beale Street because I stayed here two years ago with a professional group and had a great experience.

This stay was more mixed. We tried to rent a pool cabana using the posted QR code, but it didn’t work. We informed the assistant manager, who repeatedly pointed at the sign instead of speaking with us. After confirming the QR code wasn’t working himself, he removed the sign and walked away without apologizing or offering another solution. A waiter later explained another way to reserve a cabana, but by then the morning reservations had passed, the afternoon was fully booked, and we were checking out the next day.

The general manager apologized as we were leaving, and I appreciated him taking the time to speak with us. He mentioned he would email us a complimentary cabana if we visited again soon, but I have not received it.

The pool area has no umbrellas, only cabanas for $150 per person for four-hour reservations. Given the size of the pool, I didn’t find that to be a good value.

The check-in staff and restaurant wait staff were excellent, and the rooftop bar was a highlight with great views and a fantastic bartender. The location is also excellent, just a short walk to Beale Street, Gus’s World Famous Fried Chicken, and B.B. King’s. My only other criticism is that the finger-food menu was very limited.

8/10

Excellent

29 Jul 2026

Ross

More than once, the link for the valet parking would not let me request our vehicle. The first time, I had to call the front desk. The second time, we could not get the room phone to call the front desk. Better instructions would have helped. We had to go the front desk and wait for our car.

10/10

Exceptional

29 Jul 2026

Delovely

Certainly , I will return again.

6/10

Pleasant

28 Jul 2026

Courtney

Poor guest services. Waited over 30 mins for towels to be delivered and never got them

10/10

Exceptional

28 Jul 2026

LaCuria

It was amazing! We will be rebooking!

10/10

Exceptional

27 Jul 2026

Alain

Great place I will recommend

8/10

Excellent

27 Jul 2026

Brittney

We could hear people through the walls of our room, and we had to change rooms due to a plumbing issue. The staff took great care of us, but wasn’t as nice as some of the hotels we’ve stayed at in downtown Memphis.

10/10

Exceptional

26 Jul 2026

Quistos

The property was very well maintained, the staff was very friendly and the environment was very welcoming. The bar was beautiful, the one inside the hotel and the one on the rooftop. The host and the hostess were amazing.

10/10

Exceptional

26 Jul 2026

sharon

Everything was great for me my only one concern was no microwave in your room please add this to your list of amenities for 2027

10/10

Exceptional

26 Jul 2026

Gill

Great location. Spacious room and bathroom. Friendly staff.

10/10

Exceptional

26 Jul 2026

Franklin

Everything was excellent.

8/10

Excellent

25 Jul 2026

Christine

We had a great first trip to Memphis and this hotel location was perfect for site seeing. Staff were very friendly and the onsite restaurant was very good. The chef even came out to check in with us which was very kind.

I have only one suggestion for management. We attempted to access the lounge upstairs with our child who is young enough where she would never pass for 21 but old enough to know how to act right. We wanted to watch the sunset from the rooftop but we were blocked from going up with her. Of course, we didn’t want to leave her behind in the room so we decided not to go. It would be helpful to travelers if you allowed children over a certain age upstairs during the week before 10pm. We missed out on this experience when we were looking forward to this amenity. We ended up going to The Lookout for the view.

Overall, a great stay in the 901. Delicious food. Beautiful people. Fantastic views. Can’t wait for our next trip!

10/10

Exceptional

25 Jul 2026

Anthony

Great hotel right between Beale St and the river — couple of minute walk to both.

10/10

Exceptional

25 Jul 2026

Trisha

Hotel was super clean everywhere.
Super kind staff.
Valet was awesome.

Need more food options.
The bar staff were super kind but spread thin.

Wish the pool was bigger - it was always overcrowded so we never got to use it.

Partner

10/10

Exceptional

25 Jul 2026

Robyn

Cool rooftop area.

10/10

Exceptional

25 Jul 2026

Maude

I truly enjoyed my stay. The staff was very friendly and welcoming, which made my experience enjoyable overall. The only downside was the check-in process. I was traveling from Baton Rouge and reached out ahead of time to see if an early check-in could be accommodated, but no one ever called me back or kept me updated. Even if the answer was no, I would have appreciated the communication. I understand this is a busy tourist area with many guests checking in, but keeping customers informed goes a long way. My other concern was the valet service during the late-night hours. Around 3:00–4:00 a.m., the wait for my car was longer than expected, and I even had to look around to find a valet to assist me. If valet service is advertised as being available 24 hours, there should always be someone attentive and available to help. Overall, I had a great stay and would definitely consider returning. I just hope these areas can be improved to make the experience even better for future guests.

10/10

Exceptional

24 Jul 2026

Denise

Very nice hotel and very nice staff. Location is great 👍

10/10

Exceptional

24 Jul 2026

Stanley

The shower was great

10/10

Exceptional

22 Jul 2026

Christopher

Very nice hotel right in the middle of all the Beale Street fun.

Hotel valet is a nice bonus, enjoyed breakfast at the onsite restaurant as well.

Room was very nice,

10/10

Exceptional

21 Jul 2026

Amy

We thoroughly enjoyed everything about our stay. From the Resort Pool, to the relaxing Lobby, to the restaurant food, the comfy beds, the wonderful rain shower! Also the perfect location with a view of the River and walking distance to Downtown. I can't say enough about the Hyatt Centric.

Friends_and_family Friends

6/10

Pleasant

21 Jul 2026

Lisa

The room floors were absolutely filthy. When stepping into the shower the water was black. Also, housekeeping came and did not put the pillows back on the bed. They also took our towels and floor mats and did not replace them so we had to call for replacements after returning to the property at 10:30pm. The people at the hotel were excellent though. The best employee for the hotel, in our experience, was Michael the security guy. He is a peach!!

Partner

10/10

Exceptional

21 Jul 2026

Luann

Property is very well maintained, staff is pleasant and helpful. Location is close to shopping and BB Kings restaurant which has live entertainment and the best ribs.
Highly recommend this hotel.

Partner

10/10

Exceptional

20 Jul 2026

Frederick

had a very pleasant stay. The room was clean, the staff was consistently friendly and helpful, and the breakfast was excellent. Everything ran smoothly, and I appreciated the overall comfort and service throughout my visit.

Friends

10/10

Exceptional

20 Jul 2026

Lisa

We loved the rooftop bar with the beautiful view of the bridge! Our room was clean and staff was very helpful!

Family_with_children

10/10

Exceptional

20 Jul 2026

kristin

A wonderful place in a great location! Loved the cool decor, helpful staff, and setting. We will stay here again!

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Fernando

Great location!

Family_with_children

10/10

Exceptional

17 Jul 2026

ROBERT

Good to come home to after the buzz of Memphis
Close to Beale street
Bar and food were quite expensive but good quality /choice .

Partner

10/10

Exceptional

16 Jul 2026

Nikola

One of the best hotel's I stayed at, and I stayed in quiet a few of them :) highly recommend

Self

10/10

Exceptional

16 Jul 2026

Greg

Glad we found the hotel! The beds were so comfortable, luxury bathroom and great view of the Mississippi

Partner

10/10

Exceptional

15 Jul 2026

Latrice

When in Memphis book Hyatt. We loved the atmosphere, the location and the staff.
5🌟

Friends

10/10

Exceptional

15 Jul 2026

Joey

We spent 3 days in Memphis for the first time. This hotel was very fancy & clean. Staff was great. Located on Beale Street & was so nice to walk downtown. City tour bus picked us up in front of hotel for tour & Riverboat cruise. Will definitely return!!

Partner

6/10

Pleasant

15 Jul 2026

Hector

Overall I had an okay experience with this hotel other then phone chargers being thrown away by room attendant and uber eating being taken by either valet staff that sits outside 24/7 or an random person which they told me it was someone random but my Misunderstanding is they should’ve took my order inside to front desk instead of leaving it outside to the public when I stated I was arriving to come grab it but other then those things room was clean and the location was perfect for a nice walk to Beale street .

Partner

10/10

Exceptional

14 Jul 2026

BELISSA

N/A

10/10

Exceptional

14 Jul 2026

Vicki

This is a beautiful property. The staff was very helpful even though we checked in late in the evening. He told us of some sights that we might want to see that were within walking distance. The rooms were roomy and comfortable. The breakfast was great with a lot of options.

Family_with_children

10/10

Exceptional

14 Jul 2026

Sarah

The place is absolutely beautiful. I enjoyed the breakfast. I was very happy they had room service. The employees that came in contact with were hospitable. Hallways were quiet so my sleep was not disturbed. I would recommend this place to my friends when the visit memphis.

Self

10/10

Exceptional

14 Jul 2026

Leslie

The staff was so nice and helpful!

Family

10/10

Exceptional

13 Jul 2026

Shaun

The hotel staff were really friendly. The game room area was great. Also the room was awesome.

Self

10/10

Exceptional

13 Jul 2026

Samia

Wonderful experience

Partner

6/10

Pleasant

12 Jul 2026

Christina

My experience was rather unique. I parked my car in the ballet parking lot, only to discover that someone had taken my car for a joyride. Not only was the gas tank nearly empty, but there were also scratches on the interior. I brought this to the attention of the manager on duty, Dan, whose response was quite unsatisfactory. The next morning, I spoke to Danny and he promptly reversed the service charges. However, it was still disappointing that they had mishandled my entire trip. Furthermore, the air conditioner was not working on the first night. I patiently waited for someone to come and fix it, but no one showed up. The following morning, I approached them with frustration and demanded that they address the issue. Eventually, the right person was contacted, and the air conditioner was repaired. Due to my rheumatoid arthritis, the freezing room temperature made me extremely ill.

Family

10/10

Exceptional

12 Jul 2026

princess

Great hotel and staff. I stayed here for a wedding.

Self

10/10

Exceptional

12 Jul 2026

Charity

Enjoyed our staff! Only issue is roof top! Last call was at 1145 and they didn’t want to take us up at 1130. Real problem ! Otherwise good location. Also, no one under 21 can go to the roof top

Friends

10/10

Exceptional

12 Jul 2026

Gerrall

The location is absolutely sublime. It has views of the Mississippi River and recreational area. It is a short walk to the hub of Beale Street. The room was wonderful and modern.

Family_with_children

10/10

Exceptional

12 Jul 2026

Jeffrey

Great location to Beale Street music and Gus’s chicken. Staff genuinely accommodating. Valet was great- thanks to Raymond and the whole crew.

Friends_and_family Friends

10/10

Exceptional

12 Jul 2026

Julie

We had a great experience at the hotel! Super location and very friendly staff. We would stay here again.

Partner

10/10

Exceptional

12 Jul 2026

Jasmine

The breakfast was AMAZING!! Everything we tried during the week was super delicious!! We loved the rooms. Each bed was super soft!

10/10

Exceptional

11 Jul 2026

Michael

Great location at the start of Beale Street and close to Main street and shops/amenities. Nice spacious modern room.

Partner

10/10

Exceptional

11 Jul 2026

Ashley Deranel

Great place to stay and relax.

Partner

10/10

Exceptional

11 Jul 2026

Raymond

We had a wonderful stay at the Hyatt Centric Beale Street Memphis. The hotel was clean, modern, and in a fantastic location within walking distance of Beale Street and many of the attractions we wanted to visit. The staff was friendly throughout our stay, and the valet service was always quick and courteous.
We did have one unexpected issue when our rental vehicle wouldn't start one morning. We never found out exactly what caused it, but what really stood out was how the hotel handled the situation. The Director of Guest Services (Joe B.) immediately stepped in, personally helped jump-start our vehicle, treated us to complimentary breakfasts, and comped two days of valet parking while everything was being sorted out. That level of customer service made all the difference.
Things don't always go perfectly when you travel, but it's how a business responds that leaves a lasting impression. Hyatt exceeded our expectations, and because of that, we'd absolutely stay here again and wouldn't hesitate to recommend it to anyone visiting Memphis.

Family_with_children

8/10

Excellent

11 Jul 2026

Laurie

When using cash there was never any way for them to make change in coins. A little frustrating. Otherwise our stay was good!

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Katherine

Nice staff. Wonderful hotel. We really enjoyed our stay.

Family_with_children

8/10

Excellent

10 Jul 2026

Michael

Upon arrival the lobby was very loud. It was hard to hear the front desk staff. It was around 11 pm, long day of travel. I asked if there was a place to buy snacks, they said no, but they did offer water. No vending machine, no snacks bar. If you stay on the weekend. Expect noise from the street. And possibly the guest as well. There were people yelling on my floor at midnight. FYI
The property is a good location for Downtown Memphis. Nice rooms, clean, and had in room coffee. Over all, it is a good spot.

Self

10/10

Exceptional

10 Jul 2026

Tiffany

Everything very very very nice

10/10

Exceptional

09 Jul 2026

Kenneth

Very good location. Beautiful view of the Mississippi River. Staff was helpful and pleasant. Room and beds were comfortable. Nice amenities with the outdoor pool, fitness center, and rooftop lounge (Tue-Sat)

Self

10/10

Exceptional

08 Jul 2026

Ileana

The staff were extremely friendly and helpful. Our room was clean and comfortable. The pool was smaller than expected, but overall cooled our little one down. Overall, it was a positive experience.

Family_with_children

10/10

Exceptional

08 Jul 2026

Kameron

Beautiful hotel. Every employee and every other guest I encountered was awesome. The lobby, pool area, hallways, and my room were all beautiful. Only hotel parking option is paid valet, therefore I opted to park at the parking garage across the intersection for much cheaper. They also have a paid breakfast option in the lobby, which I didn’t try. Microfridge in room, and only microwave is in lobby. I was really close in walking distance to nearly every restaurant and attraction I wanted to go to. Also, the downtown area was very clean and safe during my whole visit.

Partner

10/10

Exceptional

06 Jul 2026

Lucie

Great place to stay. Central location in downtown Memphis with easy access to the Riverwalk. Resort like hotel that was very pleasant to stay in.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Robert

Great place to stay

Partner

10/10

Exceptional

06 Jul 2026

Terry

I love this hotel

Partner

10/10

Exceptional

06 Jul 2026

Mary

Everything was great! However, I noticed that the exercise room didn’t have a scale.

Friends

10/10

Exceptional

05 Jul 2026

Sherlon

Clean property. Great location, would definitely recommend.

Friends

10/10

Exceptional

05 Jul 2026

Virlean

Great place to stay

Family_with_children

10/10

Exceptional

05 Jul 2026

Stacey

Loved everything about it

10/10

Exceptional

05 Jul 2026

Lara Lee

Had an amazing stay at the Hyatt Centric. Room was clean with modern decor. We had a king room with a beautiful view of the Mississippi River and the river boats.

Staff was very helpful and accommodating. Pool was nice. A little small for the size of the hotel I thought, but still nice.
The rooftop bar, Beck & Call offered great drinks and an amazing view of the river.

Hotel was located in walking distance to Beale Street, the River front, Tom’s Park, Dominque Distillery, the Civil Rights Museum and many other great bars, restaurants , and shops. Also, a short walk to The Peabody hotel to see the duck march!
Overall great place, would definitely choose this hotel again for a stay.

10/10

Exceptional

05 Jul 2026

Mark

Super friendly, warm staff. Very helpful with suggestions and directions.
Love the property and location fantastic.
This place is my go-to when in Memphis.
Thank you for making my stay great!

Self

10/10

Exceptional

04 Jul 2026

Lanai

Great Pool!!

Partner

10/10

Exceptional

04 Jul 2026

Nannette

I added an extra night at the last minute on July 3rd..! David was exceptionally helpful in assuring me that I had a river view room and didn't have to change rooms for my previous booking for the 4th and the 5th.

6/10

Pleasant

03 Jul 2026

Melissa

We were disappointed with the bathroom. There were black markings all over the tub and the tub was clogged.
The check in part of the hotel is nice, staff was nice, and location is convenient to nightlife part of Beale Street.

Partner

8/10

Excellent

03 Jul 2026

Barbara

I would have liked to have drawers to put my clothes in other than my suitcase.

Family_with_children

10/10

Exceptional

02 Jul 2026

Danilo

the valet service and front desk were very welcoming. as the first faces of the hotel experience, they did a great job!

Partner

10/10

Exceptional

02 Jul 2026

James

Great pool and fitness room. Super friendly staff. Housekeeping forgot to restock, but not a huge problem

Partner

10/10

Exceptional

01 Jul 2026

Niem

Pretty delightful experience. No real issues. Staff was pleasant. Rooftop view was really nice. Food was good

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

James

The staff was helpful and friendly. The room was clean and modern.

Partner

10/10

Exceptional

30 Jun 2026

Amy

The hotel is very beautiful and the staff was very helpful. We especially loved the valet associate AJ, he was super helpful, friendly, and very inviting. Any time we needed something we forgot out of our car (about 3-4 times) he was happy to help and not once seemed upset with us which is hard to find. Out of everyone we encountered he was the most pleasant and inviting! All around a very nice place to stay.

Family_with_children

10/10

Exceptional

29 Jun 2026

Dorian

Great location, nice rooftop bar and it has a pool!

Friends

2/10

Poor

29 Jun 2026

Amber

Not a great experience......

They know how to take the reservation. They just don't know how to hold the reservation. And that's really the most important part of the reservation—the holding.

Family_with_children

10/10

Exceptional

29 Jun 2026

Allison

Loved the idea of the rooftop bar, unfortunately we were not able to experience it due to the dress code.

Valet guys were AMAZING!!!

Family

8/10

Excellent

28 Jun 2026

Tanisha

Our room was missing the robes, please be aware of the parking, but if you’re going to be in out often, please be sure to Valet.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Regan

The property was clean and close by everything.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Danielle

The roof top bar was a whole vibe!!! I am not big on heights, but that view 😍

Partner

10/10

Exceptional

26 Jun 2026

Juan

This hotel was awesome. It's located within walking distance of a lot a attractions. The bar on the roof has a great view of the river and sunset. Will definitely be staying here again if I'm ever back in Memphis.

Partner

10/10

Exceptional

25 Jun 2026

Susan

Fantastic hotel on Beale St. Comfy beds, beautiful rooftop bar. Nice swimming pool. Very friendly and helpful staff.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

ELIZABETH

From the time we pulled up the valet attendant was wonderful. Front desk staff was attentive. The room was clean and had a great view. We utilized the pool and it was wonderful. Will stay there again if we return to Memphis.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

William

Nice area and good pool

Friends

10/10

Exceptional

23 Jun 2026

Rosalyn

The location is perfect for downtown Beale street, rooftop bar is offers beautiful views you could even hang there. We were able to walk to everything we wanted. The room was clean and comfortable. Close to everything. Cons: Parking is not included but it isn’t anywhere in this part of town. The restaurant downstairs was good. We did not get to use the pool or gym. Staff was nice. Would stay again

Partner