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The River City Flats

Memphis - TN · United States

99 North Main StreetView location

6.6/10Good157 Reviews
Cleanliness6.4/106.4
Service7.4/107.4
Comfort7.0/107.0
Condition6.0/106.0
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The River City Flats

With a stay at The River City Flats in Memphis (Downtown Memphis), you'll be within a 5-minute drive of Beale Street and FedExForum. This luxury apartment is 8.6 mi (13.9 km) from Graceland and 0.8 mi (1.3 km) from Bass Pro Shops at the Pyramid.

Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and 32-inch flat-screen televisions are provided for your entertainment. Conveniences include separate sitting areas and microwaves. null

Popular amenities

Non-smoking

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No front desk Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property is professionally cleaned
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Fire Museum of Memphis 0.2 km / 0.1 mi
Mississippi River Museum at Mud Island 0.2 km / 0.1 mi
Mississippi River Park 0.3 km / 0.2 mi
Court Square 0.3 km / 0.2 mi
Mud Island River Park 0.3 km / 0.2 mi
Tennessee State Welcome Center 0.4 km / 0.2 mi
Cannon Center for Performing Arts 0.4 km / 0.3 mi
Renasant Convention Center 0.6 km / 0.3 mi
The Peabody Memphis 0.8 km / 0.5 mi
Belz Museum of Asian and Judaic Art 0.9 km / 0.5 mi
Peabody Ducks 0.9 km / 0.6 mi
Beale Street Landing 0.9 km / 0.6 mi
AutoZone Park 1 km / 0.6 mi
Orpheum Theatre 1.1 km / 0.7 mi
Statue of Elvis 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about The River City Flats

6.6
Good
157 Reviews
Cleanliness
6.4 /10
Service
7.4 /10
Comfort
7.0 /10
Condition
6.0 /10
Amenities
6.0 /10
75 reviews shown
6/10
Pleasant
21 Jan 2025
D`Shyric
I loved area, the location was great! The staff was very attentive. However the apartment itself just needed to be a bit cleaner. I saw a few crawling insects, but from the south it wasn’t a huge bother but it was alerting. And the gas in the stove didn’t work. And the TV inside wasn’t working, as well as the wifi wasn’t working either. And lastly because I came during the cold season, the blankets and bedding provided wasn’t accommodating. They were thin, and the pillow cases were stained. I’m not a perfectionist but improving these issues would definitely boost your place! I believe if someone would have checked a few things prior to renting they’ve would’ve seen these issues.
Leisure Self
2/10
Poor
02 Jan 2025
Hubert

Worst rooms ever.

First room one nine 0 six. Very dirty. Chairs had who knows what kind of stains on them. Closet door hanging of the hinges. Because they couldn’t get internet or a/c working we had to change rooms.

Next room ten ten. Had to get WiFi working in two days with repeated calls. Come to find out they just paid the bill. Plus this a/c didn’t work either. Fortunately the weather was great!

Barely any utensils in the kitchen, several outlets and bed side lamp didn’t work. A few dead roaches in cabinet and behind microwave. None of the window shades were operational and sliding door was about to come out of the track and had no lock.

Shower was awful because you either had a scalding hot or freezing cold shower. Watch out kids!! Took several minutes to tweak it to be able to stand underneath it. Black mold on the bath sink.

Picture in ad was for riverfront but neither
room had one.

Regarding having to have a code just get in the building our second night there a woman either drunk or on drugs banged on our door and tried codes to get in at 5 am.

Only positive was that when I called the number they were quick and helpful considering the circumstances.
Partner
2/10
Poor
17 Oct 2024
Ebony
To start, the unit was not cleaned at all. Dust everywhere, debris on the floors etc. There were no extra towels or a way to get any. The sheets on the bed were ripped AND dirty. The blinds to the balcony were broken so the sun came beaming in every morning. We had an incident where a maintenance man came to our door TWICE and was upset we wouldn’t let him enter the unit. And to top everything off, the unit had roaches. ON THE 15th FLOOR! Absolutely unacceptable. I will never book with this vector travel or expedia ever again.
2/10
Poor
05 Sep 2024
paul
I was completely dissatisfied and I want a refund:

- dirty bathtub upon arrival
- roach infestation
- front door dead leaves piled up; back door opened into a dark filthy alley with two garbage dumpsters
- no advance notice of renovation; hallway ceiling tiles missing and placed on hall way floor
- no dining table
- no patio furniture
- thin, old towels
-picture shows river and bridge view; but I got City view
- inadequate response to complaint from Vector travel

This was not up to Hotels.com standards and they should not be allowed to post in the future.
Friends_and_family Family
4/10
Poor
29 Jul 2024
Jamal
The setup of the room was good, but it was half cleaned and I found 3 roaches crawling aroundin the bathroom shower. The building is under renovation so there's going to be some noise which is fine by me . There also is no front desk or anyone to call if you need anything. I personally would NOT be returning here!!
Leisure Partner
10/10
Exceptional
23 Jun 2024
Antanett

Home away from home!

Everything was so nice! A lot better than what I expected for the price! The view off the balcony was off the top of a roof but you can also see the bridge so it was 100% worth it! The entrance doors locked at a certain time so it was very safe! Great area walking distance from everything. Only thing i would have to say is bundle up because i tried to cut the heat on due to them having the air on 60 when we walked in but it wouldn’t come on.
Partner
4/10
Poor
15 Jun 2024
Verified traveler

Skip this place!

Bad part of town, very old unit, when attempting to shower..you got hot water at the faucet but when you pulled the diverter valve to use the showerhead, you only got cold water! Blinds were broken and unable to really close them..no curtains so no way to keep out the morning sun thus no sleeping in! Would really like some of my money back...including the almost $50 i paid for 2 days of parking! Never again.
10/10
Exceptional
11 Jun 2024
Jumeka
Could use an update, but apartment was nice and clean. I have stayed here before without any issues. They were doing work in the building and it was very, very loud.
Leisure Partner
8/10
Excellent
09 May 2024
Haley
It was beautiful but in the last night we seen a roach … the place is under construction but that’s didn’t bother us . Over all loved the experience .
Leisure Partner
10/10
Exceptional
04 Apr 2024
Tyeas

Minor issues, but very great place to stay!

Loved our stay! Few issues, but overall our stay was comfortable and loved the place provided dishes because i dod cook fir my husband. The bed was comfortable and we loved it came netflix and cable ready. I think you can get a bigger ironing board, that very tiny board was a bit hard work to iron grown folks clothes. More for ironing kid clothes. However, we were very pleased and satisfied. The building is under renovation but still easy to move around. And the lobby building smelled really fresh and clean. Someone did urinate in the elevator, but we were leaving so we never cared of that. Saw a roach in the bathroom, saw small baby roaches in the kitchen in the sink area. Everything else was clean. Did find a cigarette butt on the balcony. Neither one of us smoke, but we got it up so we wouldn't be blamed or charged. We did take our own trash out to the chute and we rinsed our dishes and wiped down. Only tbing i wasnot satisfied with was our door handle was very loose and noticeable. Did feel too safe leaving our expensive things in the room. But, we did and everything was fine. Regardless of those issues I would definitely recommend this property as a great place to stay when traveling. We loved Memphis, loved the area also. And lastly, park in the parking lot across the street from the building. It was $12, security patrols the lot and you could enter the building quickly from the back door going through the hotel parking lot in the rear. We were definitely pleased!
Partner
6/10
Pleasant
31 Mar 2024
Crickett
The studio was clean. The apt. building is still going through a lot of rehab. I was not thrilled about that.
Self
2/10
Poor
29 Mar 2024
Taneka
AM
Hi , There is a lot you guys can fix, I would like to reach out to Expedia for a refund. The chairs in the studio is nasty and dirty with stains on them. The kitchen chairs are broke and loose and they wobble. The air does not work in here, it’s really hot in here. We tried to use the fan but it is broke and shaking & making a lot of noise. This beds looks nothing like the pictures, this is a cheap steal hard uncomfortable bed. I would never stay here again and I would like my money back. Thank you
Leisure Partner
2/10
Poor
28 Feb 2024
Lisa

A waste of time

The pictures were amazing. The listing stated there was a balcony overlooking the river. No River view, missing ceiling tiles, Roaches!!!!! No Parking!!! The bathroom was dirty!!!
Business Partner
4/10
Poor
10 Feb 2024
Breyanna
Bugs soon as I open the door & in the kitchen sink
Leisure Self
2/10
Poor
07 Nov 2023
Ramon

False advertisement

Place was not cleaned, towels were stained had to ask for clean ones, tub was clogged up and no one came to fix it the whole time I was there. Bed sheets had stains. They ask to take out your own trash?! Never again will I stay at this place.
Partner
2/10
Poor
06 Oct 2023
ramy
It was dirty and I took some picture and informed the owner of it I let Wednesday 10/4 at 10am I would like to send some pictures to show it I had to buy my own cleaning supplies
Business Partner
8/10
Excellent
21 Aug 2023
Rheagan
Nice little getaway
Partner
8/10
Excellent
22 May 2023
George
The front door is in a dirty alley way and the buildings garbage dumpsters are directly next to the door. It smelled terrible when entering and leaving the building. There is NO parking at the building. We had to pay to park in a neighboring lot.
10/10
Exceptional
03 Jan 2022
felipe
It was a very nice apartment type living.
Very roomy and clean !
Leisure Family
8/10
Excellent
28 Nov 2021
Kenneth
My stay was satisfactory, I was expecting a newer room. It didn’t look like it did in the picture
Partner
2/10
Poor
01 Nov 2021
Evelyn
The property looked nothing like what I expected. It was small, cold and not the cleanest.
Leisure Partner
10/10
Exceptional
29 Oct 2021
Beatrice L
I liked that it was very near the part of town where I grew up and I was able to share that place with relatives. I also liked being on the 15th floor where old landmarks were easy to identify from my 'helicoptic view'. Gorgeous accommodations!
Family
8/10
Excellent
19 Oct 2021
Angela R
Nice property. Nice view!
Leisure Self
4/10
Poor
18 Oct 2021
Kayla
Apartment has a great location. Trolly runs and stops on both sides for the apartment building. View from balacony was beautiful. Bed was super comfortable. But, thats where the good thing end. I arrived late at night on the first night and couldn't get in the building with the code provided. Thankfully someone who lived in the building let me in. Walked into the ceiling falling apart, the blinds are broken and missing slates. So much light from the outside of the building kept the room lite the entire night becauae of the poor condition of the blinds. The balcony door did not lock! They had made some makeshift pin you had to stick in a hole drilled in the door. The air vent was black from the dust collected on it. Floors were quite dirty. Couldn't walk atound barefoot or you had black feet. No hand towels and no floor mat for after the shower were provided. Finally you had this great balcony with no chairs to enjoy the view. Pictures were very deceiving on the website.
Leisure Partner
2/10
Poor
14 Oct 2021
Tandra
Vector Property owns several units in this building which had dirty bed coverings from the start. There are NO instructions on where to park and the garage we used was for an adjacent hotel. They ONLY offered 2 wash cloths for your entire stay there in which they told us that's what the laundromat on the 3rd floor us for, after I asked for two wask cloths to use for my and my husband's showers for our final day there (4 days and 3 nights stay). The patio blinds were mostly broken. The shower liner were nasty. It was changed AFTER I asked them to. The toilet stopped working then in the middle of the first night, it flished on its on and released a horrendous odor! The Property Contact was working from home where you here chickens in the background. So she was nowhere near the Property at all. I had to send pictures of a dirty unit before she moved us to another unit the morning after our arrival.
The view of the river is the ONLY good thing that i can say.
Business_and_leisure Partner
6/10
Pleasant
11 Oct 2021
Jacob
It was ok. The location was nice given it was right downtown. It is rather outdated and could use some updates. The view was pretty, the bathroom was old and needs to be remodeled, and the hallway smelled like there was a gas leak, but that just may be the age of the building. It’s tough to say if I would stay there again. A later checkout would have been nice as well as an earlier check in but that’s not an option, even though they said the earlier check in time could be, but you get charged. If I were to stay long than three nights, it’s unlikely I would stay there.
Leisure Self
6/10
Pleasant
28 Sep 2021
Victoria
The place does not appear as it does on the photos. The bathroom doors don’t close properly or lock because they’re old. The bathroom tub faucet was broken and poured out hot water. The tub had hair on the wall. The bed had detergent residue all underneath the sheets. The remote didn’t work properly. You had to step two inches from the tv to change the channel or turn it off. The rental company did communicate with us to ask us how things were and for a five star review. This isn’t a five star place even with great communication. Wish I had chosen another place to stay.
Leisure Partner
10/10
Exceptional
18 Sep 2021
ShaTonae
Loved the balcony and perfect location
Leisure Self
2/10
Poor
17 Sep 2021
Theodore
I did not like the smell in my unit it was not as clean and had two big machines running in front of my door the closets didn’t open properly, water pressure terrible and counter bathroom dirty would not stay here again
Leisure Partner
4/10
Poor
17 Sep 2021
Terry

Won’t be back.

The room matched the rate for the most part and we were ok with things until my wife made a late night bathroom visit. I jumped up and went in to find her clutching a piece of toilet paper with a dead ROACH in it and seen 3 more on the floor. Needless to say we checked out a day early in the morning. My wife alerted management on the way out. Of course she got a “your kidding” and a promise to take care of it right away. I understand this is a dated building and pest control can be a challenge but this is totally unacceptable. Reading the reviews after the fact brought up numerous complaints of the same problem. It doesn’t look like they are committed to truly cleaning things up here so buyer beware. If your just looking for a cheap place to flop between outings maybe this is the spot for you. If your expecting 4 star accommodations then pay the extra money and book accordingly. Just my opinion.
Partner
8/10
Excellent
15 Sep 2021
Verified traveler

A decent place for the price

The place was clean, the floor was filthy, but if you didn't wear white socks or went barefoot you wouldn't have known. The tenants played music from 730am to midnight ALL day and night long. The location was great, about a 15 minute walk to beale Street. Overall, it was a nice place, just be aware that its half hood, half decent.
Partner
4/10
Poor
07 Sep 2021
VICTOR
(Very)Well located...but that's it. The places needs an complete renovation ASAP... the apartment barely had blinds, clearly not properly cleaned, hard bed/mattress and the pictures are realistic to the actual place etc.
Leisure Family_with_children
10/10
Exceptional
03 Sep 2021
Kayla
Everything was perfect and the communication was amazing
Friends_and_family Family
2/10
Poor
24 Aug 2021
James
Was not given correct entry code, had to stop on a 600 mile drive to find internet access and send digital copies of drivers license, and agree to additional security deposit on top of the base rate paid to Expedia for the stay at the property. Property manager did not respond to phone calls, their voicemail was not set up, had to find other lodging at 9 pm on night of arrival, Literally begged the property manager to handle over the phone instead of the on the internet, They refused, despite not being able to access the property because they did not give me the correct access code. Hall ways dirty. I have no way of knowing what room was like, I never saw it. An hour after I arrived they emailed me a different entry code. I had already checked into another hotel. The management of this place is horrible. And after all that, River City Flats denied a refund. Just sat NO!
Leisure Partner
8/10
Excellent
24 Aug 2021
Amanda
Got to the room and the password didn’t work. Called the company. They answered right away and fixed the issue. Room was very nice. Parking was fine since the parking garage across the street was pretty much empty.
Leisure Partner
2/10
Poor
03 Aug 2021
Verified traveler
I didnt like the showerr disnt work properly, the door was hard to open in the bedroom there was only 2 towels in the hole apartment,
Also u all didnt want to gove me my refund even tho the property is willing to which i will gove u all anothee call about that
Business Self
6/10
Pleasant
11 Jul 2021
Verified traveler
The area was very walkable. Once we found parking we could locate what we wanted to do easily and walk.
Leisure Partner
6/10
Pleasant
07 Jul 2021
Verified traveler
The property was OK. I would not go back because it wasn't for me. The location was good but it was way smaller than what it looked like in the pictures. Also sometimes when the air came on it made this loud noise mostly at night. I was not informed about parking until it was to late to cancel. Parking was not good.
Leisure Partner
8/10
Excellent
28 Jun 2021
Verified traveler
I was looking forward to the swimming pool but it was closed for maintenance
Leisure Partner
8/10
Excellent
21 Jun 2021
Verified traveler
This apartment was adequate for my needs. It was only a short walk to the Cannon Auditorium which was my primary destination. The bed was very comfortable and the river view was a real plus. The coffee maker and microwave were old and need to be updated. Overall though, I enjoyed my stay and I'll probably book it again next year.
Leisure Self
4/10
Poor
16 Jun 2021
Verified traveler
The access to the building was a pain. Keypad access outside never worked. Parking was either expensive or far away. The studio apartment was not clean enough or modern enough. Hallways were dirty Overall very disappointing
Leisure Family
4/10
Poor
10 Jun 2021
Verified traveler
They only things that was good about this property is the view of the Mississippi River and the close proximity to attractions downtown. Other than that the studio apartment looked like a cheap hotel . There were roaches, torn cheap vinyl flooring, wall repairs that look like an amateur did it and outdated kitchen and bathroom. It looks nothing like the pictures advertised. You also can’t use the gym it’s for residents only and you can’t do early check-in.I wish I had used a hotel instead.
Leisure Partner
2/10
Poor
08 Jun 2021
Verified traveler
The unit was in a very old building with no renovation & very cheap furnishings. Old stove; ancient cabinets; stained tub; hole in wall. The floor was covered with vinyl tile that was lumpy from previous flooring underneath. It did not feel safe or clean. They also refused to give me a refund & told me I needed to cancel via Travelocity.
Leisure Self
8/10
Excellent
17 May 2021
Verified traveler
Everything was fine, minus: Toilet always running, toilet seat broke and I almost fell off the fist time I used it. Floor was dirty. I noticed it when looking at my bare feet. Feet were filthy for no reason. Couldn't park there on Saturday or Sunday as there is no guard on the weekends. Had to park at another lot
Leisure Partner
6/10
Pleasant
16 May 2021
Verified traveler
The view is pretty good for sunsets and it could be a nice set up. The problem was that the blinds were broken, the bed seemed cheap, and there were roaches in the kitchen in the morning. There communication was a little over the top, but I guess that is better than none. They recommend parking across the street at a pricey lot. If you go talk to the front desk at the Comfort Inn, you can pay them $5.00 for 24 hours in their garage with in/out privileges. Just tell them you are staying at the Flats.
Leisure Partner
4/10
Poor
06 May 2021
Verified traveler
The view was amazing but there where a little to many bugs we found in the room the hot water was hard to get there wasn’t enough toilet paper or a place to get any toilet paper or towels from I called the number that is in there door for assistance and they told me that the number that is on the door doesn’t register for that building. The blinds needs some work. I did like that it was a key pad lock to get in and out
Business Family
8/10
Excellent
03 May 2021
Patrick

Good value and great location.

Big room. Dated but nice enough for what I paid!!! Kitchen had everything needed. Drawers are broken but I dont care if they work or not. Just there to sleep and shower. Over all good place to stay. Place seems safe and WAY better than staying in a noisy hotel room.
Partner
6/10
Pleasant
30 Apr 2021
Verified traveler
I just expected more out of the room... overall it was a nice stay & beautiful view of the city...
Leisure Partner
2/10
Poor
22 Apr 2021
Verified traveler
Room was not as described in picture or description. Much smaller
It wasn’t clean , dusty. Bathroom dirty and dusty kitchen had roaches and the lobby looks appealing however smells horrendous. Parking is terrible and an inconvenience. They threaten you about noise control. Hallways were loud af
Business_and_leisure Self
4/10
Poor
14 Apr 2021
Verified traveler
Had a great view, clean building on outside. I did encounter double deposit charge issues which had to be fought the whole day I checked out. So an overall mixed bag. If payment issues with the property owners, not Expedia, were smoother, the stay would have been good. I did encounter some pests in my room however.
Leisure Self
2/10
Poor
09 Apr 2021
Verified traveler
1 bedroom with a pullout couch. No decorations anywhere, completely plain
Leisure Family
8/10
Excellent
31 Mar 2021
Tonia
Great location. Bathroom and floors needed to be cleaned... but thank God i brought my cleaning supplies anyways
Business
8/10
Excellent
20 Feb 2021
Verified traveler
Great bang for the buck! The studio looked like rhe photos and had a very nice view of the city.
Business_and_leisure Self
6/10
Pleasant
16 Feb 2021
Verified traveler
I would like to leave a review for the room that I stayed in recently at the Renew. The location was great, however the bed was extremely hard and was not in the frame completely. It seemed as if it had been knocked out of place which caused it to be uneven. I tried calling the front desk but no answer. I also had trouble opening and closing the patio door (it kept getting stuck and not fully closing). Other than those things the room was fine. I would have liked to have direct contact information so I could have possibly changed rooms.
Business Self
8/10
Excellent
15 Feb 2021
Verified traveler

Need to change the name of property

Had trouble with check-in due to name change of property. Not the same name that I reserved under. Other than that, great stay in a great location downtown!
Partner
6/10
Pleasant
13 Feb 2021
Verified traveler
The overall stay wasn’t terrible. They have a lot of little things they can and need to improve upon. The bathroom had a separate door for the shower and toilet but I guess the floor was uneven so it wouldn’t shut. I don’t expect all kitchen supplies to be provided but they didn’t provide pot holders so I had to improvise on that one. Found a big brown stain on my pillow case as well as on the sheet. Not sure how that was missed because it was big so that made me question of the sheets had actually been changed. The comforter was extremely thin and had the threading coming off all over was well overdue to be replaced. An extra blanket or two prop used would have been nice it was freezing outside almost our whole trip. Found long black hairs all over when we arrived.
There was plenty of space for our stay. Had no problem accessing the building or room. They were very accommodating to let us in early and checkout late. They were also very prompt in getting an issue with the toilet continuing to run fixed
Friends_and_family Family_with_children
6/10
Pleasant
18 Jan 2021
Verified traveler
Room was in a nice central location, about 15 min walk to Beal Street. My there were a few things that were negative about the property but my biggest complaint is that the rooms they show do not correlate with the room you are given. Choose a riverfront room with a beautiful view of the bridge but when we got there found we were given a completely different room just looking at the back buildings of the city. Also they don’t give you much there, one roll of toilet paper and two small towels and that’s it. Unit is also not as nice and clean as shown in pictures. But for a quick stay where you just want somewhere to sleep I can’t really complain for the price.
Business Friends
10/10
Exceptional
16 Jan 2021
Patrick
Awesome and affordable...boom..need more characters?
Friends_and_family Family
8/10
Excellent
11 Jan 2021
Verified traveler
I’ve been to this location three times. It’s been good every time. The one complaint I do have is the cleanliness. The floors are dirty every time, as if they don’t mop after every time a guest comes in. The sheets had black hairs on it this last time, which neither my partner and I have. It seems as if they do the bare minimum to keep the place clean which I do not appreciate, especially in the middle of a pandemic. I take my sanitation gear everywhere I stay, but I don’t expect to have to wipe hairs off of the sheets or wear socks inside so my feet won’t turn black.
Leisure Partner
6/10
Pleasant
04 Jan 2021
Verified traveler
Bed was comfortable but not cleaned I was loving the view the walls and the dinner down stairs just couldn’t find the housekeeper when found she was no help and all ask for was a broom and dust pan cause the floor was full of hair in the bathroom and living area bed had hair on the nice white sheets I just took them off and placed them back when we left and for it to be no smoking there was smoking you can smell in the hallways and through the vents room was nice need better housekeeping
Friends_and_family Partner
4/10
Poor
21 Dec 2020
Verified traveler
Well to start the code they gave me to get in the building did not work and they don’t have anyone on property late night so you have to communicate through email which was such an inconvenience. I arrived at 1:30am and needless to say that’s the last thing I wanted was to be locked out.
Partner
6/10
Pleasant
02 Dec 2020
Ryan
Paid for Riverview but room was double booked
Friends_and_family Family
4/10
Poor
30 Oct 2020
Joyce
It was 47 degrees in the room without any heat or even a blanket. There was 2 forks, 1 glass, 4 plates and 3 bowls. They claim the room has all kitchen utensils and dishes.
Friends_and_family Partner
4/10
Poor
18 Oct 2020
Joseph

Not Worth it!++

Pictures are alot better than the actual property. Ita also located on the edgebof downtown. No enough bath towels and no ice maker or ice tray.
Business
10/10
Exceptional
12 Oct 2020
Emily
Such a cute property with an amazing view! Close to great restaurants and the river. You can’t beat this.
Leisure Partner
2/10
Poor
28 Sep 2020
Gilbert
This place was totally misleading from the pictures they shown. The bed was very low like a kids bed mattress was super hard And room was very nasty vents looked like they have never been cleaned in years, Tub was dirty And the few towels were there had red hair strings on them the owner didn’t offer anything but to come clean it (which due to Covid I wasn’t comfortable with that) Because this should’ve been done n sterilized before I got there! I have all the nasty pictures of this terrible place
Friends_and_family Family
2/10
Poor
26 Sep 2020
Verified traveler
I checked in the Room didn’t look like it looks on the photos. The Tub was nasty the bed was like a futon Bed it wasn’t a real bed there wasn’t any wash cloths it was terrible
Business Self
2/10
Poor
15 Sep 2020
Charmaine

Horrible service...

When I arrived that night I didn't have the room number I was staying in and no code for the outside door to even get into the actual building. They only emailed me the code to get into the room I was staying in for the night. It was raining and I was calling them and I got no answer I was just on hold forever. My boyfriend was upset because this was a getaway for his birthday and we couldn't even get into the building. There was a security guard and he just sat there like we was even at the door and I'm still on hold trying to see how I get into the building and what's my room number. Some neighbors finally walked up and I was asking them some questions. Well they went to talk to the security guard and finally got me into the building and I'm still on hold. Once I got into the building the security guard called a man that worked for the building and he didn't know anything either. He did suggest that I send them a email and then finally someone called me. She said they had emailed me the information that I needed to get into the room. I never got that email and she was very rude and didn't want to at least give me the first night free for my pain and suffering. I will never rent anything from this company again. It was just bad business.
Partner
10/10
Exceptional
13 Sep 2020
Dilion

Easy and fast to check in.

Pretty easy to check in and it's right next to parking garages, also you will be in a very central area of downtown so you can walk to anything from this location!
Partner
10/10
Exceptional
19 Aug 2020
Diamond

10/10

I LOVED IT!!! if I ever come back to Memphis.. this is the ONLY place I wanna stay. So close to everything walking distance! And just a nice environment.
Partner
8/10
Excellent
13 Aug 2020
Thomas
Everything was good except the bathroom had hair everywhere and the tub was peeling paint and the toilet seat looked old with spots on it. If they focus on the bathroom area this would've been excellent.
Partner
6/10
Pleasant
04 Aug 2020
Keith
Nice view. Apartment was clean and well appointed. Looked like it had been recently remodeled.

Exterior of the building is lit by powerful flood lights. The cheap blinds didn't do a very good job of keeping the light out. Made it difficult to sleep.

Building requires a 4 digit code to enter. Got locked out of the building when the code stopped working. Spent way too long standing on the sidewalk trying to get the management company to solve the problem. Finally had to sneak in behind another tenant. Potentially dangerous if it had happened late at night (this is downtown Memphis).
Business Self
10/10
Exceptional
30 Jul 2020
Verified traveler
I loved my balcony ❗️♥️,I loved my whole room .Everything was to my satisfaction I will be booking again soon
Friends_and_family Partner
6/10
Pleasant
06 Jul 2020
Em
The floors were filthy and some things needed repairing but the view was very nice.
Leisure Partner
6/10
Pleasant
27 Jun 2020
Verified traveler
Some repairs needed to the patio door, the lamps didn’t work/ weren’t there.

Location & surroundings

The River City Flats
99 North Main Street, Memphis - Tennessee, United States

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