Name: Comfort Inn Memphis Downtown
Address: 100 N. Front St., Memphis, 38103, US

6/10

Pleasant

01 Aug 2026

Ryan

The property was dated, obviously an older building. Staff was excellent. Could be a little cleaner. The elevator floors were quite disgusting.

10/10

Exceptional

31 Jul 2026

Ken

Large room, very comfortable … close to everything… good value with breakfast & parking ….

8/10

Excellent

31 Jul 2026

Leah

Good location. Room was clean. Daily request for towel and bin changes were met.
Chad on reception helped us with any needs we asked for.
Good selection at breakfast.
Pool was well maintained, plus provided pool towels.
Free WiFi throughout the hotel.

10/10

Exceptional

30 Jul 2026

chris

Enjoyed the breakfast, was hot warm and fresh when I went. loved that parking was secure

8/10

Excellent

30 Jul 2026

Sharon

Beautiful views. Loved our stay.

6/10

Pleasant

29 Jul 2026

Vanessa

Beds were very comfortable and staff were very friendly. The only downside, was the lack of hot water every morning and how slow the elevators are!

10/10

Exceptional

29 Jul 2026

Tammy

Clean and quiet and centrally located in downtown.

4/10

Poor

29 Jul 2026

Ellwood

Stayed two nights and both mornings NO hot water to take a shower. Was informed by front desk that maintenance would be in at 7:30 and would check the switch??Eventually had hot water around 9:00. Room needed updating.

10/10

Exceptional

28 Jul 2026

Hillary

The breakfast was amazing. The pool was clean and felt so good. I will be returning. Such an amazing place to stay.

6/10

Pleasant

28 Jul 2026

Lea

Good location

10/10

Exceptional

26 Jul 2026

Jakylah

The room was amazing ! The staff was so nice & definitely made our 4 days there good! They provided whenever we called & the breakfast was good! Beds were on the small side but still comfortable nevertheless!

10/10

Exceptional

25 Jul 2026

Carolyn J

We will definitely be back.

Partner

10/10

Exceptional

25 Jul 2026

Michelle

Really enjoyed my night there! The roof to pool was perfect for a beautiful sunset and a great view of the river and bridge

8/10

Excellent

24 Jul 2026

Carol

The staff were so pleasant and accommodating. The location was great for us. Easy access to the freeways and walking distance to Beale street. Nice outdoor pool overlooking the Mississippi River.

8/10

Excellent

22 Jul 2026

Jeremiah

Everything was great, but the pool and the weight room. The weight room it is what it is. It just wasn’t much there, but the pool was absolutely disgusting. There’s no way me or my kids were either gonna step a foot in there but other than that, the place was great great location, clean room but again the pool was disgusting.

10/10

Exceptional

21 Jul 2026

Susan

Spacious, comfortable room. Close to Greenbelt Trail and Beale Street. Breakfast was OK.

Partner

6/10

Pleasant

21 Jul 2026

Joanie

La piscine était fermé, malgré le fait qu’il fesait 40 degrés dehors. C’est décevant. Nous avions réservé cet hôtel pour la piscine. Nous aurions aimé être aviser que la piscine serait fermé.

Family

8/10

Excellent

20 Jul 2026

Olga

Great service, views and good breakfast.

Family

10/10

Exceptional

20 Jul 2026

trevor

Spacious clean room, very quiet for downtown. Easily within walking distance to Beal St.

Self

10/10

Exceptional

19 Jul 2026

Chiquita

It was very comfortable and enjoyed there. Thank you for the staff to helped me.

Family_with_children

10/10

Exceptional

19 Jul 2026

Toninette

Nice room and fun pool and good location

Friends

10/10

Exceptional

18 Jul 2026

barbara

My stay at comfort inn Memphis was amazing … the staff went out of their way to make us comfortable, upon arriving way too early to check in the staff held our luggage and invited us to have breakfast in the lounge. Marie went above her duties as day manager in helping us to rest after a long plane ride. Great staff … they deserve a raise!!!

Partner

8/10

Excellent

18 Jul 2026

Christine

This hotel was well located and parking was attached. A good value.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Cheyenne

Breakfast was only a hour was rushed to finish my food.

Family_with_children

10/10

Exceptional

16 Jul 2026

James

We enjoyed our stay very much. The staff was very friendly and helpful. Great location and some really great views of the river.

Partner

8/10

Excellent

16 Jul 2026

Deanna

The woman behind the desk was amazing. She was friendly and super helpful. She even gave us recommendations for a place to eat dinner( Blues City Cafe) and the food was amazing. The hotel was very nice. Our rooms were large and clean. Beds were a little hard for my taste but my husband and grandsons had no complaints. Breakfast had several options and all were delicious to include biscuits and gravy. Parking was a little tight but we are driving a big pick-up truck. Only complaint is our rooms were on the first floor and across from train tracks and close to a fire station so we were awoken several times by sirens and train horns. Would recommend but get a room on higher floors.

Family

4/10

Poor

15 Jul 2026

Thomas

Tear it down and rebuild it

Partner

10/10

Exceptional

14 Jul 2026

Rodricuz

Nice clean room . The staff was very helpful and respectful the only thing I really had a problem with is the hot water .

Family_with_children

10/10

Exceptional

14 Jul 2026

Jennifer

It is nice enough for a budget hotel. What pushed this to 5-star status was hands down the staff! Everyone was incredibly nice and helpful. Also the location at first drive in seems a bit sketchy but then you realize how close you are to everything and how gorgeous the view is from the pool with the bridge and the river. Totally lovely!

Family

6/10

Pleasant

14 Jul 2026

Robin

The hotel staff were very professional and helpful. The location was walkable to Beale street if that is important for your stay. The hotel and room was clean. Unfortunately, we found out too late that there was NO hot water. NONE! Not a drop. This is the basis for our review and overall disappointment, because everything else was great. Breakfast was even provided but if we had a choice we would have preferred access to hot water.

Partner

10/10

Exceptional

14 Jul 2026

Jagat

Courteous, friendly and helpful staff.

Family_with_children

6/10

Pleasant

13 Jul 2026

Raymond

Facilities is old

Partner

10/10

Exceptional

13 Jul 2026

Keith

The staff was extremely helpful and very courteous.

10/10

Exceptional

13 Jul 2026

Tammy

Our room was very clean. We enjoyed the breakfast and we walked to our destinations. The staff was also very kind and helpful.

Partner

10/10

Exceptional

12 Jul 2026

Chad

It was clean and everyone was super friendly and helpful. Close to places we wanted to see. It is dated but didn't distract us from having a great time

10/10

Exceptional

10 Jul 2026

James

Clean room and easy check in. Great location in Memphis.

Self

10/10

Exceptional

10 Jul 2026

Jimmy

Très propre et abordable

Family_with_children

8/10

Excellent

10 Jul 2026

nicolas

Clean room
Parking ok
Breakfast Not so Good but ok

Family_with_children

10/10

Exceptional

09 Jul 2026

Danny

Property is older but well maintained. They have a decent pool overlooking the river that has some good sunsets. The rooms are clean but no frills. Breakfast is decent for free also. It’s hot buffet style. Parking was 13$ but worth it for peace of mind given Memphis general reputation. Never the less the area is safe during my stay and we walked down to MLK museum and Beale St.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Isabel

Great all around place to stay in downtown Memphis! Great staff, location was fantastic, close to everything and had guest parking. The room was clean and spacious and the beds were very comfortable. We originally had double beds but I asked if we can get a room with queen or king bed, the lady at the counter was very accommodating. She found us a room with queen beds, but when I got there (room 106) I found it a bit dark. I went back to the counter and asked the same lady if she can find a room that was brighter and had bigger window. She was very patient and accommodating! She put us in room 1210, and I could not have been happier! It had a big window, tons of natural lights, and had a great view of the city, you can see the pyramid building, the Arkansas-Memphis bridge over the Mississippi river, and the Mud River park. The night light show on the bridge was mesmerizing! I sat by the comfy cushioned chair by the window for hours it seems, reading during the day, and musing over the twinkling night lights of the city. The hot breakfast buffet was very fulfilling, scrambled eggs, bacon (perfectly cooked!), sausage, cooked oatmeal, cereal, and of course, make-your-own waffle, fruits, a little something for everybody. We would definitely stay here again when we visit Memphis!

Partner

10/10

Exceptional

08 Jul 2026

Tabbatha

Room was large, clean, and comfortable. Staff was super friendly and very helpful.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Ian

The location was excellent. We found the room to be clean and the bed was very comfortable. Breakfast was very good, especially the scrambled eggs and bacon.
The secure underground carparking was also much appreciated.

Partner

8/10

Excellent

07 Jul 2026

Michael

Room was good. Was not impressed with the trash maintenance in the parking garage and in the hallways.

Family

10/10

Exceptional

07 Jul 2026

Audria

Beautiful view, clean pool, friendly staff. It was a great stay

8/10

Excellent

06 Jul 2026

Soumadatya

The elevator stopped working and our room was on the 11th floor.
We finally parked on level 7 and climbed up and down and I have osteoarthritis in my knees.
It was painful.

Family

10/10

Exceptional

05 Jul 2026

Jessica

The room was very clean and the view was amazing!! Staff were extremely nice!! Parking was tight! Breakfast was pretty good. We LOVED the pool.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Susan

We checked in around 7 pm and the lady that checked us in was very friendly and welcoming! I didn't catch her name but I commented on her cool fingernails, they were very pretty, she was awesome, so friendly and bubbly! She was the asset to the hotel!! The view from the swimming pool was amazing!
We had a 1st floor room and the street noise would have been a downer but we both sleep with fans so they drowned out the majority of the street noise, so FYI make sure to bring noise canceling items if you are on the 1st floor. Being a street level room, people walking by could just look in your room and see everything, thankfully I had brought hair clips to help close the curtains to avoid peepers and keep out the sunrise light.
The hotel was in the perfect place for Beale St, hitting the interstates, the Bass Pro Pyramid, walking to the riverside, catching a bus etc!
The reason for the 4 stars is....the only working ice machine was on the 10th floor, there was nothing in the rooms to offer new tourists assistance to local food, attractions or shopping (staff was no help to that either).
I would definitely stay there again if I was ever in the area!

Partner

10/10

Exceptional

04 Jul 2026

Aaron

No complaints. Very reasonable place for lodging while in Memphis.

Self

10/10

Exceptional

04 Jul 2026

Eugenio

We appreciated our room and breakfast was solid. Covered garage parking for a fee. Loud location overall. Lots of homeless.

Partner

8/10

Excellent

04 Jul 2026

Maria

This hotel was very nice! We liked everything about it!

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Donna

Wonderful place to stay - great view of the bridge with the lights at night 🌉
Wonderful friendly staff and nice and central. A++++

Partner

10/10

Exceptional

01 Jul 2026

christopher

Great location, staff were helpful, hot breakfast was decent. Room was clean and the water pressure in the shower was as good as you're going to get.

Family

10/10

Exceptional

30 Jun 2026

Hideki

お値段以上の価値あった

Partner

10/10

Exceptional

30 Jun 2026

Jasmine

CLEAN ROOM!

Family_with_children

8/10

Excellent

30 Jun 2026

Kim

Staff at breakfast were rude!!! And the breakfast wasn’t great.

Partner

10/10

Exceptional

29 Jun 2026

Tracy

Staff was nice, friendly and helpful!! Room was clean and staff for cleaning were very nice and helpful also. Bed and pillows were very comfortable. We had a great stay in Memphis!

Partner

6/10

Pleasant

29 Jun 2026

Donald

Just ok

Family_with_children

10/10

Exceptional

29 Jun 2026

Dorothy

The breakfast was excellent and the staff was exceptional. The location is short walk to Cannon Center where our event was taking place. Great hotel for the price.

Family

10/10

Exceptional

28 Jun 2026

Bonnie

Breakfast was very good. Room was clean. Hotel is showing some age, but still nice. Parking for check in was a bit of a challenge. Not much room. But parking garage was good.

Partner

10/10

Exceptional

27 Jun 2026

Michael

The room was spacious, clean and very comfortable. Breakfast was often out of things but with two waffle options and hot coffee, who can complain?

10/10

Exceptional

26 Jun 2026

Martin

Staff were excellent, breakfast wasn’t great, everything was very good.

8/10

Excellent

26 Jun 2026

Donald

All aspects were good , no problems everything good ,staff , parking , room , and breakfast . Totally fit our needs at a fair price and close to the Cannon Center

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Tracy

The hotel itself is dated, although very clean. Pool on 7th floor overlooking Mississippi River is nice. The parking is in garage and feels safe but inconvenient to get to elevator with stairs to navigate. The best part is the staff. Very helpful and pleasant, all of them. The breakfast was fantastic! Biscuits & gravy as the headliner

Partner

6/10

Pleasant

24 Jun 2026

Howell

Needs updating.

Family

10/10

Exceptional

23 Jun 2026

NATISHA

Wonderful hotel, staff was Amazing, and the breakfast was delicious and plentiful! I would definitely stay here again the next time I visit Memphis!!

8/10

Excellent

22 Jun 2026

Scott

This is a 15 story building that only had 1 functional elevator the day we were there. They should have a contract with a elevator repair company to get them repaired. This caused a lot of waiting for elevators when you are on the 14th floor.

6/10

Pleasant

21 Jun 2026

Timothy

It's a nice location. One of the only 2 elevators were broken creating long waits. Staff were very nice and helpful. Breakfast was not good at all.

Family_with_children

10/10

Exceptional

21 Jun 2026

Alfred

Walking distance to the Cannon Theater, restaurants. Excellent hot breakfast each morning: eggs, bacon, sausage, biscuits, assorted juices, waffles, etc. Convenient, free parking. Good, firm bed.

Family

10/10

Exceptional

20 Jun 2026

Daniel

The location is very well located walking distance to downtown locations like the baseball stadium, Beale Street, Withers Gallery. The staff were super friendly and helpful. The breakfast was fantastic with many options each morning. We asked for a view of the Mississippi and got a room on the 10th floor with a fantastic view! Would definitely stay again. Parking is underground and easy to come and go with your room key.

Friends_and_family Friends

10/10

Exceptional

20 Jun 2026

Joseph

The location of the hotel was perfect for the week we spent at the Cannon center. The underground parking was tremendously convenient, being able to get out of your car and take an elevator up to the floor, where your room was. The breakfast was really good – but there was no variation at all. It was essentially exactly the same each day. The staff was friendly and the rooms were clean and spacious. We rate this hotel very highly.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Douglas

Convenient location, friendly staff, great room with special view

Partner

10/10

Exceptional

19 Jun 2026

Terry

It was what I was looking for in any hotel, but the shower was outstanding. I have never stayed in a hotel that had the water pressure this one did! I could have stayed in the shower for an hour (I didn't) but I was tempted to. felt beater than any I've ever had.

Partner

10/10

Exceptional

17 Jun 2026

Paul

Very clean. Spacious room with king bed. Very quiet. Underground parking. Full breakfast - eggs, meats, breads, cereal, waffles, etc. Nice breakfast room. Friendly and helpful staff.

Partner

8/10

Excellent

17 Jun 2026

Randy

Staff was awesome, location excellent and everything was fine considering the price. However, just letting fellow travellers know the place is a little run down and the WIFI was not up to par (continually unlogging our devices requiring multiple logins everyday. Also, the hotel and area are a bit noisy (some rude people in the hall late night, train rolling by with the horn going at 5:30AM-not faulting hotel or staff on this, just an FYI).

Partner

10/10

Exceptional

16 Jun 2026

Brian

Breakfast not being properly stocked during breakfast. Running out of items for 15/20 minutes at a time.

Charge for parking. Older facility but kept up. Rooms clean. No issues. Would stay again.

Self

2/10

Poor

15 Jun 2026

Rory

❌ Zero Stars for Families - Unsafe, Noisy, and Rude Service
I will never stay at this hotel again and strongly advise anyone else—especially families—to look elsewhere.

Safety & Location Concerns: The location is terrible and felt entirely unsafe for a family. The hotel lobby frequently had non-guests coming in to ask for the restroom, and the rooftop pool was packed with people who were bit wearing wristbands.

Awful Service: The breakfast attendant was incredibly rude. She actually scolded my children for \"taking too much food,\" but then turned right around and told a solo traveler to \"take as much as you want, sweetie.\" We were explicitly made to feel unwanted and unappreciated as paying guests.

Constant Noise: It is impossible to sleep here. There were cars racing around the area all night with absolutely no police presence to control it.

The only positive aspect of this entire experience was the General Manager, who took the time to hear out our complaints and made things right on the billing end. Still, a helpful manager doesn't change the fact that this property is not fit for families. Avoid this place.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Annastasia

Easy in and out parking.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Dylan

It was a very nice hotel, right on the River in downtown Memphis. The staff was great. Parking in the private parking garage was a nice bonus. The hotel had a baby cribs we could use free of charge as well! We would definitely stay again.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Gary

Knowledgeable friendly staff
Nice rooms
Clean
Great location, walkable to Beale Street
Hotel shuttle bus into town a bonus!

Family

10/10

Exceptional

13 Jun 2026

Peggy j

Ask for a room facing the river. Pretty view of bridge. Lobby area looked tired and dated. Parking was easy.

Partner

10/10

Exceptional

13 Jun 2026

Morgan

The hotel staff was very nice and accommodating.

Family_with_children

4/10

Poor

13 Jun 2026

Dolores

We always come at 8am,but both time, they don't refill bacon. Staff not friendly at all.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Andreas

Staff breakfast awesome
And hope to stay again
Thank so much for everything
Happy to visit the area

Self

8/10

Excellent

12 Jun 2026

Tasha

The rooms were nice and clean but the bathroom water pressure was horrible.

Family

10/10

Exceptional

11 Jun 2026

David

Helpful and friendly staff, good variety for breakfast, excellent location to the sites and attractions of Memphis.

Self

10/10

Exceptional

11 Jun 2026

Sally

Staff could not be nicer. All engaged with us during our stay. Parking is secured under the building and the pricing for that was lower than I would have been happy to pay. Breakfast was terrific. Hot options and the biscuits were delicious.

10/10

Exceptional

11 Jun 2026

Claire

From the kind greeting at the front desk to quick and easy check out the next morning, we enjoyed our stay. We were able to walk to The Peabody for the duck parade, to Beale Street for some music and fried okra, and still make it back in time for a sunset swim in the rooftop pool. The breakfast staff kept the food flowing even though there were many eager eaters.

10/10

Exceptional

11 Jun 2026

Richard

We had a great stay. The location was perfect. We will stay again.

Family

10/10

Exceptional

10 Jun 2026

Brenia

I had a great stay and I enjoyed the staff. A pair of my glasses did come

10/10

Exceptional

10 Jun 2026

Gloria

The staff was friendly and helpful. Great location

8/10

Excellent

09 Jun 2026

Timothy

Breakfast was very good the staff was very friendly. Parking was safe but the parking spots are very small.

Self

8/10

Excellent

09 Jun 2026

Susan

Clean room
Helpful staff
Breakfast included - very good
Parking - we had a hire truck of a dodge ram which doesn't fit the car park but it wasn't an issue as we had a spot right in front of the hotel

Partner

8/10

Excellent

09 Jun 2026

Teresa

I enjoyed my stay at Comfort Inn. The room was clean, the bed was comfortable, and the staff was friendly and helpful. The breakfast and Wi-Fi were nice, and the hotel provided good value for the price.

Partner

8/10

Excellent

09 Jun 2026

Bridget

Rooms were clean, staff was friendly, and breakfast was good.

Partner

6/10

Pleasant

08 Jun 2026

Julie

The staff was amazing, kind and helpful. Our room was clean but dated. Beds were ok. We stayed one night and it was reasonably quiet minus one loud dispute in the hall. The breakfast was not what I expected based on reviews. Not a buffet, basically a waffle station, eggs, bacon sausage. Toast and cereal. There were juices, milk and coffee. Seating was limited. Parking was also slightly difficult as the lot was full. The front desk helped us out. Overall it was a decent room, cheap but the reviews were a bit misleading

Partner

8/10

Excellent

08 Jun 2026

Randi

Rooms were clean, pillows were soft, beds were not too terribly hard, continental breakfast was sufficient; staff was very helpful, parking garage was very convenient, especially since Memphis is not the safest town

Family_with_children

6/10

Pleasant

07 Jun 2026

Brandi

Great staff, parki

10/10

Exceptional

07 Jun 2026

Geoffrey

Great place to stay and the free shuttle bus service was a real bonus.
I look forward to visiting again in the future.

Self