Name: Courtyard Memphis Airport
Address: 1780 Nonconnah Boulevard, Memphis, 38132, US

10/10

Exceptional

15 Jul 2026

Mariana

Excelente

Family_with_children

10/10

Exceptional

15 Jul 2026

Kenneth

Great staff and clean hotel

Self

8/10

Excellent

12 Jul 2026

Jaclyne

The hotel is like a maze and is loud.

10/10

Exceptional

11 Jul 2026

James

I was very late checking in
Because of a flight delay
They were very considerate
Thank you very much

Self

4/10

Poor

09 Jul 2026

THOMAS

Room had mechanical problems and no free breakfast. You paid for everything. Building is old and looks like it is in its last days

Partner

4/10

Poor

08 Jul 2026

Harshita

The staff was mean and not accommodating.

Family

6/10

Pleasant

08 Jul 2026

Alex

daytime staff was excellenet and polite, room was clean

Self

4/10

Poor

08 Jul 2026

haley

The staff seemed lazy and inconvenienced when they had to reprogram my door cards. All the ice machines were out of order. The pool was closed due to Algae. The food place and bar was closed and the air was not working in the hallway. The carpet seemed moist in the room. I liked that we were behind a tall gated fence but then I was charged $11 for overnight parking.

Family_with_children

2/10

Poor

07 Jul 2026

Alberto

The pool was contaminated with algae and my kids were swimming in it and the hotel staff was clueless when I asked him. When was the last time cleaned or maintain they just shrugged their shoulders with the face expression of I do not know and then the bedroom’s bed has nasty yellow stains all over their mattress and I have pictures to show it

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Sean

Staff was awesome. But y’all need to have more free water.

6/10

Pleasant

29 Jun 2026

Becky

The ac was out in the lobby. They had loud fans running. The bar and restaurant was closed due to lack of customers the clerk reported. I have stayed here multiple times with no complaints. I figure the bar/restaurant closed due to lack of ac since it is in the lobby where it was very hot.

Self

6/10

Pleasant

27 Jun 2026

Marc

Solid stay. There should be free coffee.

Self

10/10

Exceptional

27 Jun 2026

Marion

Very nice and clean. Close to the airport and you can leave your car there and shuttle to the airport. It only costs $10/day to park your car at the hotel. Very convenient.

Family

10/10

Exceptional

24 Jun 2026

Negavit

clean room, staff attentive, breakfast good

Self

10/10

Exceptional

23 Jun 2026

LaQuinta

Nice property. Breakfast is not included inless you select the option. Also, I was unaware until I arrived to check in that there is a $10 charge if yo have a vehicle.

Family_with_children

10/10

Exceptional

21 Jun 2026

marshall

My third time staying! The only thing that keeps happening (all thre times) is that they wake people up early. Check out is at noon. There was a knock at the door right before 9. I could not get back to sleep. Is this done on purpose?

Self

6/10

Pleasant

20 Jun 2026

Ruth

The airport shuttle is the best part of this hotel. The staff was friendly enough and the lobby area was clean and updated but the room was not. The bathroom needed attention and the refrigerator was smaller than any I have seen in a hotel.
There is no restaurant to order from. The person in the bar/lounge said it was too hot to cook and the food is not very good. Plan to order out or bring something with you. Would only stay again if I needed the airport shuttle!

Friends

10/10

Exceptional

17 Jun 2026

Catherine

Wonderful stay!

8/10

Excellent

15 Jun 2026

Lori

Overall hotel was fairly clean and staff was very friendly. Close to Graceland and that’s why we chose this hotel

Friends

8/10

Excellent

15 Jun 2026

Cedric

Good

Self

2/10

Poor

14 Jun 2026

brian

Room 137 had wet carpet, smelled musty, a broken plugin outlet (my phone charger would not stay plugged in), smoke detector would flash every 2 seconds, I had to call the front desk 2 times to get the loud music turned down in the room next door, oh by the way I also got robbed!

Partner

2/10

Poor

13 Jun 2026

Paul

No Breakfast Free

Family

10/10

Exceptional

10 Jun 2026

Kelly

Love this hotel, we did park and stay for flying out of Memphis, Tn, they had clean rooms, great helpful staff. Shuttle to airport/pick up from airport when we came back was great! I would stay here again.

Friends_and_family Friends

4/10

Poor

02 Jun 2026

June

The first room we were given had a deadbolt lock that was broken and a telephone that didn’t work not even when trying to call the front desk. Our second room had dirty carpet (evidenced by the bottom of my slippers), a/c that alternated between freezing and barely cooling throughout the stay. Our room was not refreshed when we returned at 6:30pm even though we left the room at 11:30am. No luggage rack or surface on which our suitcase coukd be placed. The staff was friendly but I would not recommend this particular Courtyard to anyone. It

6/10

Pleasant

01 Jun 2026

kelly

The room was stuffy. It was hot out and the air had a hard time keeping up during the day. The bathroom door would not close because the toilet was in the way and would not allow it to do so.

Self

8/10

Excellent

01 Jun 2026

Lesia

The stay did what it was supposed to do, and the staff was nice. Everything went smoothly, and I had a pleasant experience.

Self

4/10

Poor

30 May 2026

Susan

It was a bed to try to sleep in before an early flight! The bed was comfortable but the room was not. The carpet felt damp, and the bathroom smelled soured and mildewed. Not recommended for the price.

Family_with_children

10/10

Exceptional

25 May 2026

Andrea

The room was clean. I was at the hotel three nights and they provided us with fresh towels each day. Our room was on the first floor facing the pool….great location!

Friends_and_family Friends

8/10

Excellent

25 May 2026

Cathy

There was a few areas that needed attention besides that, it was good. It felt homey.

Friends_and_family Family

8/10

Excellent

23 May 2026

Judith

This was my second time staying at this location. The hotel and staff are wonderful. This time, however, there were noisy guests talking loud in the hallway late at night. I realize it is not the fault of the hotel.

Friends_and_family Family

2/10

Poor

17 May 2026

Steven

This hotel overcharged me and I ended up paying over $600 total for a one-night stay.

As a rewards member, I expected much better treatment and customer service, but instead I dealt with terrible customer service and a complete lack of accountability.

Do not trust these people with your card information. They will overcharge you and not properly reimburse you when issues happen.

Please save yourself the stress and money go anywhere else but this hotel.

6/10

Pleasant

04 May 2026

Hannah

Hotel was dated. Room was clean, but mattress protector was stained. Staff was great and helpful.

Partner

6/10

Pleasant

03 May 2026

Evangeline

The shower was backed up.

Self

10/10

Exceptional

27 Apr 2026

Cynthia

Very nice place

Family

6/10

Pleasant

23 Apr 2026

SUSAN

It is by the highway so not quiet and there is nothing around but empty commercial buildings..No resturants .. only thing is it is 7 minutes from the airport so for early morning flights it is good

Self

10/10

Exceptional

20 Apr 2026

Kendrick

Just what we wanted a stay in Memphis really close to downtown but in the heart of it.

Family

6/10

Pleasant

13 Apr 2026

Ted

Dirty. Repairs seen. Came atofftime for food but staff was good and got me a coffee. Bathroom in room had a door with a broken hinge so it could not close O cups in the room. Ver humid. Street located on was like a ghost town. Every building was vacant Office building after office building was empty.

Partner

2/10

Poor

12 Apr 2026

Santiago

Terrible

10/10

Exceptional

12 Apr 2026

Lisa

All of the staff were extremely friendly and provided excellent customer; however, I would like to recognize one in particular. Tyrone went above and beyond to help me after a long frustrating day for me. He was always professional and polite.

Family

8/10

Excellent

11 Apr 2026

Jennifer

The lighting glass door did not lock

Partner

6/10

Pleasant

11 Apr 2026

John

Needs a lot of work! Beds were comfy and water pressure was awesome however, wallpaper and drywall were in ruff shape. Carpet was stained and smelled. Coffee shop was t open in the morning early enough.
Staff was friendly.

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Harvey

Overall pretty nice hotel although only an outdoor (thus not in service during our Mar stay) pool and is quite noisy on the front side where we were. Quite disappointed that they only had the smallest, cheapest mini-fridge (and it had no shelf) given the hotel is rather expensive. Staff were nice, especially Tyrone who went out of his way to try to address an issue we had. The main drawback to this hotel is that they charge for things other include. The breakfast was OK but an extra $10-20 each and the gated parking is nice but again an extra nightly charge. Quite unexpected given they are well away from the downtown area.

Partner

10/10

Exceptional

07 Apr 2026

Jeremy

Staff were friendly and shuttle from airport was nice to have.

Self

10/10

Exceptional

04 Apr 2026

Queen

Great stay

Partner

2/10

Poor

03 Apr 2026

Anthony

We booked a room, received confirmation, and they charged my credit card. When we arrived, they told us they were sold out. We had to take an uber there, then they offered no help on booking elsewhere, so we had to find another hotel and take another uber costing far more than we should have if they had any clue how to operate a hotel.

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Sureshbabu

The staff at the restaurant was terrible, very unfriendly.

8/10

Excellent

03 Apr 2026

Teresa

I did not have breakfast. I only had a Cobb Salad. It was delicious.

Self

8/10

Excellent

29 Mar 2026

Marcus

Thought there would had been more amenities, but overall it wasnt to bad actually, not quite what i expected but was decent

Family

10/10

Exceptional

29 Mar 2026

Larry

Staff is friendly and cannot beat the transportation perk!!

Family_with_children

2/10

Poor

28 Mar 2026

brian

Terrible service .
Waited over an hours for hotel shuttle to airport
Hotel is outdated

Family_with_children

10/10

Exceptional

28 Mar 2026

Holley

Clean room, very friendly staff

6/10

Pleasant

27 Mar 2026

Marshall

This seems to be a good hotel. However, my stay was overshadowed by rude housekeeping staff. I booked a night after much international traveling with severe jet lag (with an 8 hour drive the next day). I asked and was granted a late check out. What insued was a tap at the door every hour on the hour after check-out time. To add insult everytime I got up to check the door they would disappear. It was clear that they wanted me to leave. Needless to say I was not very happy. Im a BONVOY member but I don think I would stay there again.

4/10

Poor

22 Mar 2026

Mark

Overpriced because it is near the airport, parking cost that was never mentioned online, old feeling and the staff wasn't very friendly. The bed was comfortable but the a/c didn't work well. This was just an overall poor experience for what we've come to expect from a Marriott.

Partner

10/10

Exceptional

20 Mar 2026

Aulexis

Very clean

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Lauren

It was good

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Matthew

Excellent customer service. The staff was

4/10

Poor

18 Mar 2026

TIMOTHY

It doesn't appear this property has been updated in decades. The food in the \"Bistro\" was horrible. The mattress in my room was so bad, I couldn't sleep for more than a few minutes at a time. I'm still suffering lower back pain. I won't be staying there again and will be rethinking Courtyard.

Self

4/10

Poor

17 Mar 2026

Jud

Tired property.

Ask for wake up call, it was not put in and I didn't receive it. Could easily have missed 6:00 am flight.

Self

8/10

Excellent

16 Mar 2026

Allan

Worked out well for our needs

10/10

Exceptional

14 Mar 2026

JaRee

Clean room. Bed was comfy. Staff was great. Transport van to the airport was very convenient

10/10

Exceptional

12 Mar 2026

Ryan

Decent stay. Nothing stands out or disappointed. As you expect from Courtyard.

Self

10/10

Exceptional

06 Mar 2026

Steve

The airport shuttle was easy to find and was very accommodating, even at 3:30am.

Self

10/10

Exceptional

05 Mar 2026

Charles

All was excellent

Self

10/10

Exceptional

24 Feb 2026

Javon

The service from when I arrive until I left. Front desk answered all my question, the bar staff was great, even in the morning when I got my Starbucks. Thank you because service what keeps me coming back.

Self

10/10

Exceptional

23 Feb 2026

Jeremy

Room was very clean, bed super comfy, loved that parking was behind locked gate and secure and check in was fast and easy and staff was super friendly and nice and helpful with my needs and info

Partner

10/10

Exceptional

22 Feb 2026

Steve

Staff was very helpful and courtious.

10/10

Exceptional

22 Feb 2026

Angela

Love the airport shuttle and the parking
Bistro is better than expected
Clean room comfortable bed

Partner

6/10

Pleasant

20 Feb 2026

Melissa

The room was very comfortable. The bistro and coffee shop had short hours for being an airport hotel.

Business

6/10

Pleasant

17 Feb 2026

Virginia

The check in crew was super nice and the room itself was nice. The gentleman at the front desk as nice. However, The bathroom smelled like marijuana, the hall had several different weird smells, and the toilet backed up. When I called down to let them know about the toilet, I was told maintenance must have taken off for Valentine’s Day, and he brought me a plunger for me to repair the toilet myself.

Family_with_children

2/10

Poor

16 Feb 2026

Genesha

I Asked a lady about the procedures and checking in and cancellation why she made a mistake and cancel my room and thought I was calling about cancellation and I called tryna see was the room still good and ask for a extra towels it’s showing up canceled for Valentine’s and I’m calling the night before and they said I have to wait on the manager ans call back and I have to talk to a thirds party in order to recieve a refund and I still ain’t got a refund or talk to the court yard or hotels .com

10/10

Exceptional

15 Feb 2026

Cordarro

It was great

Business Self

6/10

Pleasant

14 Feb 2026

Sandra

Front desk friendliness!

Leisure Family

2/10

Poor

14 Feb 2026

Billy

The staff was great, but the room was not. Either the phone didn’t work or the TV didn’t work and they moved us three times.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Jing

Great

8/10

Excellent

03 Feb 2026

Joel

In the morning the lady at the front desk was dismissive and uncomfortable interested.

Leisure Self

10/10

Exceptional

01 Feb 2026

Dustin

Super Clean excellent staff. The shuttle driver is amazing

Leisure Family

6/10

Pleasant

23 Jan 2026

Matthew

Room was dirty, dusty, have to purchase breakfast at a “bistro”. When I went to eat which was an hour before and of breakfast time, there was no eggs, beacon.

Leisure Self

8/10

Excellent

23 Jan 2026

Dominique

Clean rooms, staff super friendly and accommodating! Loved the hot cocoa station during the cold weather!

10/10

Exceptional

19 Jan 2026

Joe

Met all expectations. Friendly shuttle driver and front desk staff.

10/10

Exceptional

15 Jan 2026

Andrew

Love this spot and the shuttle service.

10/10

Exceptional

13 Jan 2026

Tamisha

Yes

10/10

Exceptional

09 Jan 2026

Michael

very nice

Business Self

10/10

Exceptional

05 Jan 2026

Walter

I’ve stayed here multiple times when in Memphis and can’t, say anything other than how amazing these people are. It almost feels like you are with family.
Amazing customer service and the rooms are beautiful. Trust them to take care of you and your family.

6/10

Pleasant

27 Dec 2025

John

Nice room. Clean. No trash bags in cans. Breakfast for a fee...negative star-☆. Added fees during visit that I didnt understand why applied.-☆ Entered room for cleaning after requesting NO ROOM SERVICE.-☆
Staff was good. Help solve issues we was having.

Leisure

10/10

Exceptional

24 Dec 2025

Andrew

Perfect! Use the shuttle!

Leisure Family

10/10

Exceptional

20 Dec 2025

Kenneth

Room and bathroom was clean

Business Self

6/10

Pleasant

09 Dec 2025

Kathy

I was sad that you have the nice restaurant in the hotel but could get a good cup of coffee after 9:30 am for those of us traveling that is still early.

6/10

Pleasant

30 Nov 2025

Antonio

Staff was nice appearance was subpar

8/10

Excellent

25 Nov 2025

Kathy

Most of the staff was great! It was sad to have nice place to eat but it be closed so early in the am.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Lashaundra

Clean room and the courtyard view

Leisure

10/10

Exceptional

10 Nov 2025

Shelvalian

Room was clean and fresh. Doors slam pretty hard. Bristo was delious. Had a special bowl prepared with no eggs. Delious. Staff very professional and friendly. Very accommodating.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

angela

Park and fly was fantastic

Partner

10/10

Exceptional

07 Nov 2025

BARBARA

That was very courteous.

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Cassandra

The shower gel wasn't filled upon arrival. Overall the staff was wonderful especially the shuttle drivers and bistro ladies!

Friends

10/10

Exceptional

02 Nov 2025

Cynthia

The staff that checked me in was amazing

10/10

Exceptional

29 Oct 2025

prem

Yes! Excellent !

6/10

Pleasant

25 Oct 2025

Jennifer

Airport shuttle was on time and extremely friendly staff. 10/10

4/10

Poor

22 Oct 2025

David

The room was crappy. The bathroom was really bad in construction.
Will not stay there again!

10/10

Exceptional

19 Oct 2025

Carmen

Birthday Trip

I had a great stay clean and quite

Friends_and_family Friends

6/10

Pleasant

17 Oct 2025

Rick

Clean, safe property. Good location. Near airport. Pleasant surrounding. Staff friendly. Compared to recent stay at Hyatt hotel chain....Marriott offers NO FREE coffee or breakfast. A major draw for me.

Leisure Self