Name: Motel 6 Memphis Downtown
Address: 210 S Pauline St, Memphis, 38104, US

2/10

Poor

20 Jul 2026

curtis

Mold in all the rooms that I reserved, excessive pot smell

Family_with_children

10/10

Exceptional

17 Jul 2026

Chaunquinn

I like the stay and I would like to stay again

4/10

Poor

16 Jul 2026

vicky

We stayed a week there and we didn’t have no problems with homeless or junkies like it was said in the other reviews but you do get what you paid for. Floor was dirty, I had to ask the housekeeper for a broom and Mop to pick up the dust and hairs that were on the floor, there were holes on the walls and toilet was so disgusting we didn’t use it! Location is ok not far from downtown like a 5 min drive or less.

Family_with_children

2/10

Poor

11 Jul 2026

Michael

Not like in other motel 6.run down ,not clean enough,old not a good atmosphere.In it's prime was good and at a good location.i would not recommend it except for its air conditioner.I feel very let down by motel 6 allowing this to happen.

Friends

2/10

Poor

08 Jul 2026

Steven

Very disappointing experience. The room was dirty when we arrived and clearly had not been cleaned to an acceptable standard. There was no microwave or refrigerator, which made our stay extremely inconvenient, especially for a family.

The overall condition of the room did not match our expectations, and the lack of basic amenities only made the experience worse. I would not recommend this hotel unless significant improvements are made to cleanliness and guest accommodations. There are much better options in the area for the price.

6/10

Pleasant

05 Jul 2026

Jazzmine

It was okay

Family_with_children

8/10

Excellent

04 Jul 2026

Daniel

Great for bikers, they have a massive fenced in property

6/10

Pleasant

30 Jun 2026

Lawrence

I spent one night there because I wanted somewhere cost effective. Not a good neighborhood with lots of homeless people and extra illegal activities in the area. The hotel needs major upgrades.

Self

2/10

Poor

29 Jun 2026

Napoleon

When I arrived the desk attendant was on his laptop with one shoe on playing with his toes, the room small and poorly cleaned. Never again

2/10

Poor

26 Jun 2026

Thomas

Check in very rude. Had 3 nights booked but on gave me 1 night. Next day came back to room and all my stuff was in trash.

Self

2/10

Poor

24 Jun 2026

Keith

Roaches everywhere, holes in the wall,blood&dirt on the wall,toilet leaking, sink flooding the room leaking

Friends_and_family Family

2/10

Poor

24 Jun 2026

Denise

No television service and they continued to say someone was coming to fix it but never came and also said that they didn't know how to switch me to a room with cable and working television. Looked at the walls the time I was there. Just disappointing

Self

10/10

Exceptional

24 Jun 2026

Daniel

Safe and quiet

Self

10/10

Exceptional

21 Jun 2026

Dwayne

Not the best but very decent to your basic needs but as far as convenience it's close to everything great location definitely would stay again👌

Family_with_children

2/10

Poor

21 Jun 2026

Terry

Dirty grounds, fridge didn't work, key pads didn't work, steps were far away. Place just sucked

2/10

Poor

21 Jun 2026

Peggy

Needs better staff,needs cleaner vending machine area,all rooms or at least more than 1 night stays needs microwave&refrigerators or at least place guest in the rooms with microwaves&refrigerators and needs to value their customer better especially the faithful ones

Friends_and_family Family

2/10

Poor

18 Jun 2026

Layvonda

Dirty bathroom nasty walls, saw a bug that might have been a roach. Had to shake everything out just in case. Didn’t see it until morning I would not have stayed there if I had seen it the night before!
There was no TV who runs a hotel without TV?

Friends

2/10

Poor

16 Jun 2026

Tamicka

This was the worst experience with a hotel I have ever had. I booked three rooms and paid in advance and when were arrived at 5pm e were told they had no available rooms clean the air didn’t work and so much more. Never again

Friends_and_family Family

2/10

Poor

14 Jun 2026

Amanda

Room was absolutely disgusting. Walls had splooge on them everywhere, door was half stuck and caked in dirt. Would not recommend, even for a one night stay.

Friends_and_family Friends

6/10

Pleasant

12 Jun 2026

Tiara

Not so clean. Staff was not much help. I even offered to clean it myself, they told me that I couldn’t and suggested that I wait for housekeeping the next day. All of the sheets are yellow, even the fresh ones that were brought in the next day by housekeeping.
Overall there was nothing I could do with so little money and by me and my family being homeless.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Don

Parking was a hassle. Staff wasn't always available.

Self

2/10

Poor

09 Jun 2026

Travis

Just nasty

Self

2/10

Poor

08 Jun 2026

Douglas

The room was disgusting had the smell of drugs the bed sheet had holes in them. There was bugs in every corner. There’s a bag of half open chips underneath the bed. The door didn’t really lock. The guy at the front desk cherged me when I went back to give the key back. He said he would give me a refund. I am still yet to receive a refund stay as far away as possible from this place.

Self

10/10

Exceptional

07 Jun 2026

Dominique

Very pleasant trip and very clean room

Self

8/10

Excellent

02 Jun 2026

Gary

It was ok, kinds different . But ok

Self

2/10

Poor

31 May 2026

Angelle

Terrible... Do not waste ur time and money... Rooms are dirty, bugs at night, toilet won't flush, front door is weak anybody can kick it in... I hate it didn't think to take pics... We checked out early and im waiting to hear back for a refund.. Booked at Springhill Suites Downtown Memphis it was sooo nice and clean no complaints at that hotel... Only good thing is it wasn't far driving to Beale St.

Friends_and_family Family

2/10

Poor

28 May 2026

Tierra

Worst hotel ever do not stay here.i changed room 4 TIMES bc things where broken. Every room I went in to lights did not work except the bathroom and above the sink..one room a/c did not come on and this had trash in the room and a dirty towel on the floor as if somebody just took a shower. You can’t get your money back bc they do not have a working number that you can contact them with. Every thing about this property is broken and scamming people out there money

Partner

2/10

Poor

18 May 2026

Victoria

This hotel should be donated to be used as housing for the homeless. Bc it should be used as a hotel. My room had writing on the wall the trimming in the bathroom was peeling. The tub was black and so were the towels. One bed was completely dented in. When I request for a room change they denied me. And told me all the rooms look that way.😮 I couldn’t get extra towels. And when I requested a refund for my last to days I was give one night refund.

2/10

Poor

16 May 2026

Brisa

No ac bad service

Partner

2/10

Poor

16 May 2026

Deyonna

The room was dirty paid for two nights only stayed one night and that was because we came in late and everywhere else was booked. Room smelled like smoke ashes were in the bathroom on the floor. Bathroom door looked like it had blood on it but not sure what it was just know it wasn’t cleaned will NEVER stay there again

Friends_and_family Family

2/10

Poor

15 May 2026

Javeed

I reserved king bed but they gave me queen bed. Rooms were not clean. No hot water service

Family_with_children

2/10

Poor

11 May 2026

Rico

Roach infested and staff was rude. We didn’t stay and got a refund because of all the bugs. Each room we went in they got worse. Wouldn’t recommend.

Partner

8/10

Excellent

07 May 2026

Dewayne

It's fairly decent. Had to change rooms because the one they originally gave me wasn't ready. And my check in was delayed a little bit

Partner

10/10

Exceptional

04 May 2026

Kennith

Cool

10/10

Exceptional

04 May 2026

Kennith

Cool

10/10

Exceptional

04 May 2026

Kennith

Cool

2/10

Poor

02 May 2026

Jenika

This property was full of trash and the front desk clerk was so rude he they had roaches in the bathroom and people standing all outside of the property I need a refund

Partner

4/10

Poor

01 May 2026

Lindsay

Our toilet didnt work, our room stunk and had it had cockroaches. 😞

Family_with_children

6/10

Pleasant

27 Apr 2026

RUBEN

The room was clean and well supplied. The property appears to be in a not very friendly neighborhood. The entire property is fenced and you need your key to enter the property every time. Has big signs explaining they are not responsible for damages or lost property in the parking lot. It is unease to fall asleep when the hotel doesn’t offer basic security for your car. I would skip this property the next time.

Partner

2/10

Poor

27 Apr 2026

Jeffery

Staff was terrible. Place was dirty. Kept getting locked out of the room. Overall terrible experience

Partner

2/10

Poor

26 Apr 2026

Kristy

The worst place i have ever checked in to. Extremely filthy with dry semen on the wall. Checked right back out and left.

Friends_and_family Family

2/10

Poor

26 Apr 2026

Tirzah

Horrible experience. Stayed a week my key had to be fixed everyday, the desk clerk cursed me out, they never had towels, and they have no housekeeping. Cheap but was cheap enough for what I experienced.

Self

4/10

Poor

23 Apr 2026

EDWARD

Room smelled of smoke, i adled for non smoking. There were burn marks throughout the comforter and covers and pillows had stains. Moved to a second room. Suppose to been non smoking, also reeked of cigarette smoked. I brought febreze. Also burn stains and marks throughtout room. Their was a roach in the bathroom

4/10

Poor

23 Apr 2026

Arnold

Toilet didn't flush and towels stained. Security measures were scary. Good price on room.

8/10

Excellent

21 Apr 2026

Elizabeth

Room was a bit stuffy and smelled a bit but since we were only there to sleep we didn't put

6/10

Pleasant

19 Apr 2026

Frank

Just know where you are staying.

Friends_and_family Friends

2/10

Poor

19 Apr 2026

Larron

System was down and I couldn't check in which made me late for a comedy festival i was in town for. I tried asking front desk clerk about solutions just in case it took longer for system be fixed and he rudely walked away from the window while i was talking. He didn't bother to inform me when the system was up. I juat happyo see people pulling up a d checking in but he probably did that because I called corporate. The room wreaked of cigarette smoke. There were holes in the sheets from cigarettes. My room also had roaches. There was no signal on the tv so i could not watch tv. This is the worst motel 6 ever. If i come to Memphis again I wouldn't stay there.

Self

10/10

Exceptional

19 Apr 2026

Daniel

Nice area easy access to downtown safe parking

Self

2/10

Poor

14 Apr 2026

Lou

The room was pretty clean. Lights did not work in one of our rooms so we were moved. Most of the lights worked in the new room. No hot water in the sink. The remotes did not work. Toilet was wobbly and the tank cover was loose. When we returned to our rooms after sightseeing, our keys did not work. We decided to not stay another night and the desk clerk was dismissive, as they had been with each of our encounters. Would not recommend staying here.

Friends

6/10

Pleasant

11 Apr 2026

Frederic

Well secured hotel with full fencing and access control! Close enough to Beale Street, a grocery store, multiple fast food options and a Laundromat across the street.

The rooms are in a outdated state and would need a very thorough cleanup. Sheet had some burns on it (cigarette).

Would stay again, not the best but definitely not the worst.

Partner

8/10

Excellent

08 Apr 2026

Dewayne

Had to switch rooms after first day because the bathroom toilet was leaking a

6/10

Pleasant

05 Apr 2026

Keba

Needs Update plumbing
Toilet nasty
TubNasty
Needs New Shower Curtains
Better Security
Fix The Gate In The Front

Self

2/10

Poor

31 Mar 2026

Jade

Literally every towel they had was dirty all of them !!! When I arrived the person at the front desk looked like he was having a herpes break out on his lip they make you stand outside when you can walk in they lock the doors they give keys an change the key to lock the door every day so don’t be carrying it stuff or you’ll walking to the desk to fix

10/10

Exceptional

30 Mar 2026

Dominique

Yes

Self

2/10

Poor

30 Mar 2026

Michael

Room was dirty and had mold. Staff were rude and not helpful. Getting in and out of the property was terrible.

Family_with_children

2/10

Poor

29 Mar 2026

Kimyada

Horrible

6/10

Pleasant

29 Mar 2026

Betty

The rooms were clean. We slept well. The staff was friendly. We did have to ask for towels after two days and the shower had mold, but other than that, our stay went well.

Friends_and_family Family

6/10

Pleasant

27 Mar 2026

Hyeong Yeol

The security is good because the parking lot is fenced.

Friends_and_family Family

6/10

Pleasant

26 Mar 2026

Tengiz

Not clean at all, pretty bad smell, bugs and cockroaches everywhere.

Self

4/10

Poor

22 Mar 2026

michael

No access to lobby, had to check in thru a drive thru type window. Made the mistake on walking on floor in room barefoot and my feet were black in a few minutes. Spend the extra money and stay somewhere else.

8/10

Excellent

22 Mar 2026

Dewayne

The room was clean for the most part. I did see a roach...but the biggest thing is that the bathroom toilet was now flushing properly and the floor was a little dirty

Partner

4/10

Poor

21 Mar 2026

Amanda

Their computer was down, so check-in was delayed. A black spot was located in the tub, and the bathroom initially smelled of marijuana.

Self

4/10

Poor

18 Mar 2026

mario

Not satisfied

Partner

2/10

Poor

16 Mar 2026

theresa

No

Friends_and_family Family

8/10

Excellent

16 Mar 2026

NOELLE

Great place for a short stay. Very convenient location.

Partner

2/10

Poor

09 Mar 2026

Malvin

Bathroom didn't work

Self

10/10

Exceptional

05 Mar 2026

Regina

Everything was great

2/10

Poor

05 Mar 2026

Jeremy

This was the dirtiest, nastiest, most awful motel/hotel experience I’ve ever had. Avoid at all costs!

Self

6/10

Pleasant

02 Mar 2026

Jesmaine

It’s okay

Family_with_children

8/10

Excellent

02 Mar 2026

Jesmaine

It was decent loved the hot water, beds was super comfortable. Only thing I didn’t like was one of the staff had an attitude upon trying to extend my stay.

2/10

Poor

28 Feb 2026

Deadrick

I would never stay at that hotel again. The hotel was awful. The person who checked me in was rude and lack customer service skills. Never ever again will I stay at that hotel. The room was not clean. The lien on the bed was awful and old looking.

Self

2/10

Poor

23 Feb 2026

Aaliyah

We asked for a non smoking room and the room reeked of smoke. The room was dirty upon arrival. No microwave, no headboards, no refrigerator, no room phone connection or no fire alarm. Staff had a rude attitude.

Partner

10/10

Exceptional

17 Feb 2026

Dominique

Room was nice and clean

Self

4/10

Poor

06 Feb 2026

Joni

Get what you pay for

Business_and_leisure Self

10/10

Exceptional

04 Feb 2026

Matthew

Comfortable

2/10

Poor

03 Feb 2026

Keanna

Nasty rooms holes in the walls and toilet stopped up

10/10

Exceptional

01 Feb 2026

Matthew

Good

10/10

Exceptional

01 Feb 2026

Matthew

Good

Leisure Partner

6/10

Pleasant

28 Jan 2026

Ceara

No housekeeping services

Friends_and_family Family

2/10

Poor

25 Jan 2026

Luis

Limited services no room cleaning for duration of the stay

Leisure Friends

10/10

Exceptional

22 Jan 2026

Armani

.

Partner

6/10

Pleasant

19 Jan 2026

Akil

Yea

Partner

8/10

Excellent

17 Jan 2026

Devvon

You get what you pay for. The hotel was very convenient as far as going to places in downtown Memphis. But the room had a smell to it and I saw a few roaches.

Leisure Self

2/10

Poor

12 Jan 2026

Armani

Yes I did. Parking was good and shops were nearby

Partner

10/10

Exceptional

22 Dec 2025

Dewayne

Room was clean

Partner

10/10

Exceptional

22 Dec 2025

Cedric

Yes

Partner

10/10

Exceptional

21 Dec 2025

Michelle

Awesome

2/10

Poor

09 Dec 2025

Sassy

The treatment received after staying several days was inhumane and nothing less then abuse. Due to error and ignorance on behalf of hotel staff they called the police and the police sided with me and left the establishment the continuince of harrasment and the fact that our money was taken and they were paid twice for day and were should be No refrigerator no microwave

4/10

Poor

08 Dec 2025

Joshua

I got there at 3pm check in time. I had to wait over a half hour to get a room. Said they werent clean. There were 3 others waiting as well. The room was fine for what I paid but it was far from clean.

10/10

Exceptional

04 Dec 2025

Antonio

Room was clean and smelled fresh/sanitized. Hotel is well gated and secured

Business_and_leisure Self

6/10

Pleasant

19 Nov 2025

Fabian

The room service purpose for me

Leisure Self

2/10

Poor

17 Nov 2025

Shirley

It was the worst place. I will never visit that place again. I had no refrigerator not microwave. No complimentary breakfast as was offered. I couldn't get clean towels from day to day. Management and staff were not only lazy but rude. The room I reserved was suppose to have had all the things and was not given to me. total disappointment.

Leisure Self

2/10

Poor

16 Nov 2025

Franchesca

Room was stinky, toilet DID NOT FLUSH TV did NOT FUNCTION. This is my SECOND TIME staying at that motel and this was by FAR THE WORST experience! Will NOT BE GOING BACK!!!! The remote was supposed to be connected to the TV but it didn't function. The toilet got clogged up. This is RIDICULOUS! paying all this money for nothing but a bed shower and a toilet!?!!!!!!! The wifi also kept disconnecting from my phone. Worst experience EVER!!!!!!!!

Leisure Partner

2/10

Poor

15 Nov 2025

Steve

Horrible dust cobwebs mold on ceiling and tub.

Partner

6/10

Pleasant

13 Nov 2025

Vijay

Room was clean and okay. No shampoo, condition and lotion were provide. Mattresses are easily fall down. Staff was nice and friendly.

Business_and_leisure Self

10/10

Exceptional

11 Nov 2025

Dominique

Yes

Friends_and_family Family

2/10

Poor

11 Nov 2025

Fred

Very poor conditions room was dirty bathroom door was broken and it will not shut. Front door was kicked in so it would not lock back some of the outlets, including the TV would not work

I had to go to another hotel because nothing was working in motel six

4/10

Poor

10 Nov 2025

Ronald J

The lobby was inaccessible; you can only talk to the staff outside of the building through plexiglass like being in a liquor store in a bad neighborhood. The staff were non-responsive and not professionally friendly. My TV didn't work at all (I even tried to troubleshoot it myself); the TV remote was broken with no rear cover panel. The in-room phone was unplugged and didn't work. The electrical outlet on the nightstand was falling out of its socket. The room had mold between the doors, and the bathroom was gross (can provide photos if needed). The room smelled like smoke although it was a non-smoking room. On a good note, the sink area next to the bathroom was clean; the room had a small refrigerator and microwave, and parking is free and the complex is gated. I tried to find another hotel but due to a convention and a home basketball game for the Memphis Grizzlies, room rates for other hotels were extremely high. I'm sure the owners are trying their best to renovate over time, but this location needs work and I would never reside there again. In my opinion, this hotel should not be listed as an option on Travelocity.

Business Self

2/10

Poor

10 Nov 2025

Evelyn

Staff was unfriendly; no concern re my personal needs. Check-ins before 3:00 not allowed even if a room is available. I called ahead requesting a handicapped room. Was told they couldn't accommodate. I asked could I get a ground floor. They couldn't guarantee that either. I asked how was I to get my luggage to 2nd or 3rd floor and he sternly stated they have an elevator but still refused to let me check in until 3:00. Told me to come back in two hours. They talk to you through a window; their lobby is locked. Very impersonal. No condiments available; coffee or snacks to buy. There is no coffee maker in rooms. Bathtowels are old and very rough; feels like sandpaper. We checked in on Thur; no one came to provide clean bathtowels or empty the trash until Sat and didn’t come Sun either. Television didn’t work. Husband went to front desk to inform personnel; someone came and couldn't get the TV to work. He left and didn't return. Husband went back Fri., another guy got the TV to work but stated it couldn't be TURNED OFF! I cannot sleep with a TV on, so the light from the TV screen was very annoying and interfered with my getting a good night's sleep. Check-out time is 11:00, but Management deactivated our room keys from working by 8:00am on our day of check-out. Husband went to get the car to load and couldn't get back in. When returning the room key I asked why was our room key deactivated before 11:00 check out time? They didn't know. 🙄 Awful service!

Leisure Family

4/10

Poor

07 Nov 2025

Patrick and Holly

Dirty towel in the bathroom! The place was overall dirty!!!

Leisure Partner