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Courtyard by Marriott Downtown Memphis

Memphis - TN · United States

75 Jefferson AveView location

8.6/10Excellent998 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.0/109.0
Condition8.8/108.8
Location9.2/109.2
Neighborhood8.8/108.8
Quality9.8/109.8
Value7.6/107.6
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard by Marriott Downtown Memphis

Located in the heart of Downtown Memphis, the Courtyard by Marriott offers comfortable accommodations just a short drive from Beale Street and FedEx Forum. Enjoy on-site amenities including a spa tub, fitness center, and restaurant, as well as complimentary Wi-Fi.

The 131 air-conditioned rooms feature refrigerators, LCD TVs, and private bathrooms. Cooked-to-order breakfasts are available for a fee. For business travelers, the hotel offers a business center, meeting rooms, and conference space.

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With a stay at Courtyard by Marriott Downtown Memphis in Memphis (Downtown Memphis), you'll be within a 5-minute drive of Beale Street and FedExForum. This hotel is 8.5 mi (13.7 km) from Graceland and 0.9 mi (1.4 km) from Bass Pro Shops at the Pyramid.

Make yourself at home in one of the 131 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, and housekeeping is provided once per stay. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Memphis? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms.

Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a deadbolt lock
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 7 to 24 per person
    • Valet parking fee: USD 35.12 per day (in/out privileges)
    • Nearby parking fee: USD 35.12 per day (249 ft away)
    • Late check-out fee: USD 100.00
    • Credit card charges are subject to a surcharge of USD 3.00

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Court Square 0.1 km / 0.1 mi
Fire Museum of Memphis 0.2 km / 0.1 mi
Mississippi River Park 0.2 km / 0.1 mi
Mud Island River Park 0.3 km / 0.2 mi
Mississippi River Museum at Mud Island 0.3 km / 0.2 mi
Tennessee State Welcome Center 0.4 km / 0.2 mi
Cannon Center for Performing Arts 0.5 km / 0.3 mi
Renasant Convention Center 0.6 km / 0.4 mi
The Peabody Memphis 0.6 km / 0.4 mi
Belz Museum of Asian and Judaic Art 0.7 km / 0.4 mi
Peabody Ducks 0.7 km / 0.4 mi
AutoZone Park 0.7 km / 0.5 mi
Orpheum Theatre 0.9 km / 0.5 mi
Beale Street Landing 0.9 km / 0.6 mi
Statue of Elvis 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 131
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Fireplace
  • Hotel safe
  • Lift access
  • Newspapers
  • Luggage room
Show 14 more facilities & services
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Breakfast
  • SnacksExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 23 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Toiletries
    • Desk
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Internet access
    • TV
    • Hairdryer
    • Housekeeping
    • Cable TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Toiletries
    • Desk
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Internet access
    • TV
    • Hairdryer
    • Housekeeping
    • Cable TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 Bedroom • 0 m²QUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 23 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • Fridge
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • Fridge
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard by Marriott Downtown Memphis

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard by Marriott Downtown Memphis

8.6
Excellent
998 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.2 /10
Neighborhood
8.8 /10
Quality
9.8 /10
Value
7.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
06 Jul 2026
Anna
BothLadies at the front desk the one at night and the one in the morning very professional and very helpful.
10/10
Exceptional
01 Jul 2026
James
Stayed with my family. Only thing I noticed was a must probably from the ac unit in the room. Staff was super friendly and helpful. Breakfast was beyond our expectations and the valet and secured parking gave us great peace of mind while staying down town. Trolly wasn't running because of utility work but down town was very walkable and impressively clean.
Family_with_children
10/10
Exceptional
29 Jun 2026
Amanda
The staff were so friendly! Every single person we encountered was awesome. The location can’t be beat, walking distance to everything.
The room was clean and well stocked. We were disappointed that the hot tub was out of order since our group was a sports team and we purposely sought out a hotel that had one. The $32 per night parking was also an unwelcome surprise that I feel should be clear upfront .
Otherwise it was a great stay!
8/10
Excellent
03 Jun 2026
Jande'
Great place to stay
Friends
8/10
Excellent
02 Jun 2026
Loretta
The hotel was a good choice for a two day stay. Close to Beale Street. Staff were super helpful. The room was clean, but the outside balcony needs a thorough clean up.
Friends
10/10
Exceptional
23 Apr 2026
Lula
It was pleasant until an argument happened at the bar at the hotel on Friday night, April 17. It was terrible, but the desk clerk reacted immediately; she responded very professionally. Thank God for her; I didn't get your name, but kudos to her. But the stay was still relaxing.😌
Partner
8/10
Excellent
21 Apr 2026
Carla
Great location, staff was very helpful - one night we were locked out of the parking lot because they lock the gate at a certain hour. However, the valet attendant recognized our car and opened the gate, so we didn't have to go all the way around the building. This was wonderful because I just had foot surgery and really didn't plan to have to walk a long distance.
Family
10/10
Exceptional
11 Apr 2026
Eric
Nice
Partner
8/10
Excellent
02 Apr 2026
Justin
Clean rooms
Family_with_children
10/10
Exceptional
29 Mar 2026
Yvonne
Very professional and clean rooms
Friends
10/10
Exceptional
20 Mar 2026
Albert
Good location. Room was clean and spacious. A plus was the self-serve laundry area on our floor. The staff was exceptional. We had issues with our luggage delayed by the airline and the staff worked with us to an exceptional level. Every staff member we encountered was cheerful professional, and accommodating. Highly recommend recommended!
8/10
Excellent
18 Mar 2026
Jameela
Dnt use the hot tub
6/10
Pleasant
11 Mar 2026
Jennifer
Yes
Family_with_children
8/10
Excellent
10 Mar 2026
Nathan
There was a pretty odorous mildew smell in my room. I notified staff, but did not want to make a big deal about it.

Also, the valet messed up my Hyundai Sonata (undiscovered by me until the next morning). There was a significant scrape and bump from another verhical on the back right corner with what appeared to be white paint from another vehicle. So far I have not received a returned call from the valet service. I have other anecdotal evidence to further suggest the fault of the valet: when I first arrived, another group of gentlemen guests in a red SUV rental vehicle were complaining about the evident accident on the front left bumper of their vehicle caused by the valet.
10/10
Exceptional
02 Mar 2026
Christopher Michael
Good location
10/10
Exceptional
20 Feb 2026
Chad
Clean room, friendly staff, good breakfast food at the restaurant, and loved the hot tub!!
Partner
10/10
Exceptional
15 Feb 2026
Tiffany
Everything was good. Staff was extra friendly and helpful.
Friends_and_family Family
10/10
Exceptional
27 Jan 2026
Joshua
The staff was exceptional and friendly. We traveled during the winter storm that overwhelmed the city. The room was clean and comfortable. Conveniently located downtown. A shirt was to great food and the convention center.
Leisure Family
8/10
Excellent
19 Jan 2026
Mandy
Hot tub was not working on morning of checkout
Leisure Partner
8/10
Excellent
11 Jan 2026
Jacquelyn
Rooms were cleaned in a timely manner
Leisure Friends
6/10
Pleasant
05 Dec 2025
Mary Nancy
Well located for restaurants. Easy to get to from the interstate. Lacking friendliness. No lotion in the bathroom and no complimentary coffee in the lobby in the morning.
Leisure Friends
10/10
Exceptional
07 Nov 2025
Danielle
Friendly staff and very clean hotel
Business
6/10
Pleasant
07 Nov 2025
Monte
Yes
Business_and_leisure Partner
2/10
Poor
11 Oct 2025
Alice
I never ate the breakfast and the room was not all the way clean the night staff was nice
8/10
Excellent
05 Oct 2025
don
Nice place
No breakfast of any kind.
8/10
Excellent
25 Aug 2025
Cori
Good. Need info on valet fees and hold on card for incidentals
6/10
Pleasant
26 Jul 2025
cheryl
The property was fine. The noise heard outside all night as people partied was a bit ridiculous. That is why I will never stay here again.
Leisure Partner
10/10
Exceptional
26 Jul 2025
Diana
Our tv didn’t turn on and the maintenance man was immediately there to fix it. Thanks. Jazzy the bar tender was a treat.
Leisure
4/10
Poor
16 Jun 2025
Donald
Other than employees the property hadn't change since the last time I'd stayed three years ago. No repairs has been done it's still the same. The maintenance is still and the stair that my father fell on without the railings has not been corrected
I give this property a FFFF.
I'LL STAY AT THIS PROPERTY AGAIN AND IT WILL BE POSTED
Business_and_leisure Family
6/10
Pleasant
06 May 2025
Kay

Just OK

Clean room. Quiet. Nothing much in terms of amenities - no lotion, etc. Make your coffee in room because lobby coffee is $5/cup Starbucks. A bit intimidating that “front” door on street is locked. Have to go to back of building to enter.
Business
10/10
Exceptional
06 May 2025
Ernest J.
My wife and I stayed here for a long weekend in Memphis. It was an easy walk to Beale Street or a cheap quick Uber. The room was very clean and the bed was very comfortable. We would definitely consider staying here on our next visit to Memphis.
Leisure Partner
8/10
Excellent
26 Apr 2025
Stewanna
It was a good stay
Leisure
8/10
Excellent
26 Apr 2025
Kai Philipp
Central location in downtown Memphis. Valet parking. Check in experience could have felt a bit more welcoming.
Business Self
10/10
Exceptional
08 Mar 2025
STEVEN

Suite exceeded expectations

The room we reserved was not available so, we were upgraded to a suite with a balcony @ check in. The room was behind spacious & exceeded our expectations.
Friends_and_family Family
6/10
Pleasant
07 Mar 2025
Julia
Zero shampoo in container in shower. Hair dryer is probably down the 80s
10/10
Exceptional
17 Jan 2025
Christopher
A perfect stay., with some good BBQ on Beale St.
Leisure Family
8/10
Excellent
16 Dec 2024
Jennifer

Memphis hotel stay

Absolutely had very rude service with one particular person at the host desk, Also, don’t like the expensive fact that you have to pay $100 or more just to have someone bring you your car every time you cannot have the convenience of getting your own. What I did like is the convenience of where it’s located, the morning breakfast that is included, which was very delicious and the great people in the morning that work at the hotel, didn’t take long for us to receive our car every time. I wouldn’t stay here again. It’s very loud, and you can hear the noise inside the hotel is absolutely
Partner
10/10
Exceptional
08 Dec 2024
velvet
last minute booking, from valet to front desk outstanding service. Great location loved our stay
Partner
10/10
Exceptional
13 Nov 2024
Charity
It was too high a rate but everything else was fine
Business_and_leisure Self
6/10
Pleasant
10 Nov 2024
Marcio
The reception team was awful. Bad mood all the time.
10/10
Exceptional
08 Nov 2024
Susan
I didn't like the neighborhood
Leisure
8/10
Excellent
04 Nov 2024
Charlotte
The facilities were clean and convenient to a variety of eating establishments. The room was clean and spacious but bed was a bit firm. The area is in downtown so safety is a consideration for walkability
10/10
Exceptional
30 Oct 2024
Madhu
Great stay. Awesome rooms
Business Self
2/10
Poor
30 Sep 2024
Terry
UPON CHECKING IN MY RECEPTIONISTS LACK COURTESY AND POLITENESS. ALSO AVOID ANSWERING QUESTIONS. GAVE ME THE IMPRESSION AS A PAYING CUSTOMER I WAS A BOTHER. I WILL NEVER STAY ARE RECOMMEND THIS HOTEL.
Leisure Friends
6/10
Pleasant
13 Sep 2024
Trecia
Couldn't check in at 2 because I wasn't aware that I need a card to hold and I had to find someone to do it for me and they were not need and I was under the impression that valet would be free
Leisure Partner
10/10
Exceptional
21 Jul 2024
Edward R.
The location is Excellent, although it would be MORE convenient IF access was allowed to the Main St./ Jefferson St. Entrance during after hours.

Perhaps key card scanners could be installed to allow this.
Business_and_leisure Self
10/10
Exceptional
03 Jul 2024
Rita

Superior Hotel

Short but a great place to stay!
Friends_and_family Family
10/10
Exceptional
19 May 2024
Loreal
Very clean. Friendly staff. Comfy furniture. Great amenities in area.
Business Partner
8/10
Excellent
10 May 2024
Lance

Service could have made for a better stay…

It was a Courtyard. It a reliable brand. Nothing more. Nothing less.

Service was mediocre. It’s like no one wanted to be at work.
Business
10/10
Exceptional
01 May 2024
James

Excellent Location

Great location within easy walking distance of the Orpheum and several restaurants. Main Line Trolley stop is right outside the hotel. Friendly and helpful staff. Food and drink at the bistro is excellent.
Partner
8/10
Excellent
29 Apr 2024
Verified traveler
Good enough
Leisure Partner
2/10
Poor
27 Apr 2024
Andrew

Bad hotel

Tried to charge us for a late check out and other stuff we didn’t have
Partner
6/10
Pleasant
21 Apr 2024
clarence
Rooms need updated for the price. Ridiculous to have to pay to use workout room.
Leisure
8/10
Excellent
08 Apr 2024
Paul

Nice place

Clean. Wish there was a better bar area. Breakfast was good though.
Friends_and_family Friends
8/10
Excellent
21 Mar 2024
Dennis
Like the room and balcony. Bed was a little hard but ok.
Leisure Partner
10/10
Exceptional
16 Mar 2024
Kathleen

Great night in Memphis

The staff was super friendly. The place was very comfortable. We found off-street parking very easily. We loved the breakfast and having Starbucks onsite.
Friends_and_family Family
6/10
Pleasant
16 Mar 2024
jana

Broken toilet

The overall stay was okay. The toilet in my room did not work and I contacted the front desk and they were not very accommodating. There was not another room I could be moved to which was understandable BUT no one ever came to fix it. No other accommodations were even mentioned. Customer service was not satisfactory.
Friends_and_family Family
6/10
Pleasant
11 Mar 2024
Verified traveler

I Had A Shockingly Bad Experience With The Staff

I must say, this was the worst hotel experience that I have personally ever had (and I travel for a living).

First of all, I booked through hotels.com and this location refused to give me a room even though I showed them the receipt. They made me buy another room. (I'll even attach the receipt that I showed them to prove I'm being honest.)

When I said it feels discriminatory, the main lady working the counter told me \"well, now you can understand how your ancestors treated my family for years.\" This is completely unprofessional and I have numerous people that were there to witness it (in fact, we are compiling their telling of the events now).

When I called her out on being unprofessional, she told the other worker \"refuse him service and stop talking to him\". And when I asked for her name, she said “Call Me Have A Good Night\". I was shocked at how awful she was and have sent an email to her manager but have not heard back.

Business
8/10
Excellent
11 Mar 2024
Victoria
Good location, easy to walk everywhere
Leisure Family
10/10
Exceptional
09 Mar 2024
Mickey
Cozy
Leisure Partner
6/10
Pleasant
18 Feb 2024
brandy

Watch out for hidden charges

The front court yard had alot of trash out in front where you pull in, we were charged for food and drinks we didnt get. There is no parking unless you pay $29 a day but when booking our hotel we added the food and parking option for $15 which never stated per day. At 11:20 we asked housekeeping for towels to shower but she refused to give us towels and our room keys were deactivated by 11:30 so we couldnt get back into our room yet when we asked housekeeping to let us in she stated no i have no idea if that is your room or not even though we were knocking on the door and had our key in our hand. I will say that Louis refunded the extra charges Also the data charge when logging into Wifi, apparently there is some type of charge for extra data speed. When buying a drink at the market remember there is a separate tax on top of the $3.25 charge for a 20 ox soda
Friends_and_family Family
8/10
Excellent
17 Feb 2024
Verified traveler
Nice.
Friends_and_family Family
10/10
Exceptional
13 Feb 2024
Christy
Excellent stay, their Hot Tub is clean and just the right temperature! The staff are friendly and the Bistro Breakfast GF Loaded Tots, Delicious 😋
Business_and_leisure Self
8/10
Excellent
08 Jan 2024
Thomas
Convenient
8/10
Excellent
07 Nov 2023
Christine

A sad experience

It’s obvious that this could be a really high end beautiful hotel, or maybe was before. The design of the hotel is amazing. I was lucky enough to have the 6th floor corner balcony room; if I went out on the balcony I could see pretty far up and down Main St., watched the trolleys and could see the bridge lit up at night. The furniture in my room was even upscale, but things were dusty and not quite clean. I felt I had to clean the room myself before I could relax. I was in Memphis to see a concert at the Forum. I was scared navigating Memphis at night. I’m very saddened by this. It caused me to do no other sightseeing on this trip. And it’s highly unlikely that I will ever go back to Memphis. I just felt unsafe.
Self
8/10
Excellent
07 Nov 2023
Helen
I liked the food server ,and th food
Leisure
8/10
Excellent
06 Nov 2023
Eugene
Very nice
Self
10/10
Exceptional
05 Nov 2023
Verified traveler
Great place to stay. Nice accomodations right on the trolley line to Beale or the Pinch.
10/10
Exceptional
29 Oct 2023
Christopher
No complaints, whatsoever! Room was clean, spacious, and staff was extremely courteous.
Leisure Family
10/10
Exceptional
29 Oct 2023
Dale

Will stay again

Absolutely awesome hotel customer service was impeccable. Will definitely stay again. Highly recommended. About a 15 minute walk to FedEx form.
Friends_and_family Family
10/10
Exceptional
18 Oct 2023
Erika

Great Stay

The hotel was great. The convenience of the bar and the bistro was an added plus. It perfectly located near the Mississippi River bridge and close to so many other great places. The staff was friendly and welcoming.
Friends_and_family Family
10/10
Exceptional
10 Oct 2023
John
Great staff,felt very welcome. Comfortable and in a quiet area
Leisure Partner
10/10
Exceptional
08 Oct 2023
Amanda
Staff was very friendly, helpful and genuinely nice. Customer service was excellent.
Leisure Family
6/10
Pleasant
01 Oct 2023
Elizabeth
Elevator broken actually got stuck inside for 10 minutes. Room service awful. Did a half service job cleaning. Disnt leave clean towels or cups or wipe down anything. Staff was nice area very unsecured door unlocked non guests coming in and using facility. Actual lady of the night in elevator looking for her client.
Leisure Friends
10/10
Exceptional
24 Sep 2023
Raymond

Marriott Fan

Staff were exceptionally friendly. Only complaint I had was with one of the elevators which lurched and displayed an \"Out Of Service\" message between floors 5 & 6 the door eventually opening on 5 (I was going to 6). I spent the rest of my stay using the stairs.
I am a long time fan of Marriott properties.
Self
8/10
Excellent
22 Sep 2023
Michael
The view and walking distance from the convention center
Business_and_leisure Self
10/10
Exceptional
20 Sep 2023
J Major

Great Stay....

Always a great stay and great staff!
Business
8/10
Excellent
20 Sep 2023
Shawn
The property was perfectly located near Beale Street and the walk to and from was safe, well lit, and had a lot of great shops. we even walked the riverwalk on the way to Beale street. It was beautiful. The room was spacious and clean. The staff was friendly and very helpful. The breakfast was delicious. The valet parking was convenient and my car we not damaged. The only thing keeping this from being a 5 star review would be that the tiles around the hot tub (on the 2nd floor) were very unstable and wabled when you walked on them making you feel very unsure of walking on them to get into and out of the hot tub. (which was amazing otherwise) Also, the entrance to the parking was blocked when we arrived and no signs telling us how to navigate the 1 way streets and get to an alternative entrance were posted anywhere. I understand building maintenance is needed and would not have affected my review otherwise. All in all I would highly recommend this property!
Leisure Partner
10/10
Exceptional
18 Sep 2023
Troy
This property was clean, quiet, and safe. The staff was very nice and responsive. The breakfast was excellent. Would definitely stay again and recommend this hotel.
10/10
Exceptional
11 Sep 2023
Vanessa

Great weekend!

Very nice and professional staff. The service was impeccable. The rooms were clean, the front desk were extremely nice and efficient. The restaurant breakfast was awesome and the Starbucks coffee was right in time. Thank you for a wonderful stay. We will be back!
Friends_and_family Family
10/10
Exceptional
02 Sep 2023
Marlene
Great place!
10/10
Exceptional
28 Aug 2023
Stephanie
The hotel was really nice, desk staff was very friendly and helpful. Hotel looked clean and well-maintained. Parking around the area was not very convenient and area in general did not feel especially safe, but that isn’t the hotel’s fault. Would still recommend this hotel overall!
Leisure Family
8/10
Excellent
12 Jul 2023
Michael
We enjoyed our stay. The staff were excellent and courteous and kind. The place us clean and centrally located...if I had to fault it I would say I'd enjoy a free breakfast option instead of paying an excessive amount, but other than that we really enjoye our staym looking forward to returning.
Leisure Family_with_children
10/10
Exceptional
09 Jul 2023
Mark
The temperature control in the room wasn't super-responsive.

The staff was very polite, helpful and responsive.

This hotel is in a great location.
Friends_and_family Family
10/10
Exceptional
09 Jul 2023
Amber
I love everything
Business Family_with_children
10/10
Exceptional
27 Jun 2023
Jennifer

Great Stay

The hotel room was spacious and clean. The mattress is on the firm side, which I appreciated. My only complaint would be that the pillows were uncomfortable.
The staff were amazing! Everyone was so kind to my kids. I would definitely recommend this place.
Friends_and_family Family
8/10
Excellent
23 Jun 2023
Kathie
Awesome staff! Convenient to downtown Memphis, but not a very safe area. Too much city construction! Great coffee and breakfast at this Courtyard!
Leisure Family
8/10
Excellent
28 May 2023
Herschelle
Nice, clean and professional customer service.
10/10
Exceptional
01 May 2023
julia

Happy

Just spent one night but everything was fine and we had no problems so it was a good stay. Thank You!
Friends_and_family Family
6/10
Pleasant
30 Apr 2023
Verified traveler

Half Updated Dirty Hotel with Poor Service

I honestly don't know how they've managed to maintain the Courtyard brand when they updated linens and a handful of other things around the hotel but our bathroom was covered in mold and hair from the previous guest. It's very apparent what hasn't been updated because the new cool greys clash with the warm wood and yellow tones of the beaten up furniture and stained granite in the bathrooms. The carpet was bubbling up in places and my baby pulled out trash from under the bed. It's really exhausting staying in a hotel that you can't put your baby down in. We stayed here because of good experiences for our family in other Courtyards but this one is just not it.
Friends_and_family Family
10/10
Exceptional
26 Apr 2023
Stacey
Hotel was very clean and staff was great
10/10
Exceptional
13 Mar 2023
Justin
Great location, clean hotel room.
Leisure Partner
6/10
Pleasant
12 Mar 2023
Heather
Didn’t like not having access to vehicle. Liked the trolley out front with the rain and walking distance up main to Beale street. Facilities in the lobby were beyond gross. Everything you pay extra for and for the price you wouldn’t anticipate that. The soap pumps were broken. Nothing in rooms about the area, the WiFi, amenities.
Leisure Family
10/10
Exceptional
19 Feb 2023
Brianna
Very great property very nice and clean staff was very friendly and met all of our needs I will most definitely book again .
Leisure Partner
8/10
Excellent
06 Feb 2023
Verified traveler
Good location and is within walking distance to most areas of downtown. There were no microwaves in the rooms, but they had access to microwaves on the second floor—limited food options, but area restaurants were a short walk away.
Friends_and_family Family
8/10
Excellent
03 Feb 2023
Cameron Tyler
Nice rooms, Starbucks in lobby, very nice gym, and friendly staff.
Business Self
10/10
Exceptional
30 Jan 2023
Michelle
The staff was very helpful. The hotel was completely quiet at night. The area was very walkable and even served by a trolley that ran until around midnight. The premises were clean and well kept.
Leisure Self
10/10
Exceptional
11 Jan 2023
Ryan S
Great location, clean, and comfortable
Leisure Self
8/10
Excellent
24 Oct 2022
David M.
While Expedia and the hotel's website indicates there is on site self parking available, the only parking option was valet parking. Many hotels with similar ratings had better parking prices and I would have picked them had I know this hotel's true parking situation.
Business_and_leisure Family_with_children
8/10
Excellent
27 Sep 2022
karen
Housekeeping did not make up, clean, restock. After the second night i asked(thinking it was still a covid thing) i asked at the reception desk at 4 pm if it was still to happen and they assured me it would be cleaned that day still..but nothing. It was a 4 night stay and housekeeping came only once. For the nightly rate we pay i think we should get daily housekeeping service unless i request less. And then when i did ask they never came that day.
Friends_and_family Family

Location & surroundings

Courtyard by Marriott Downtown Memphis
75 Jefferson Ave, Memphis, United States

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Courtyard by Marriott Downtown Memphis

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