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Express Inn West Memphis

West Memphis - AR · United States

3700 Service Road LoopView location

6.6/10Good435 Reviews
Cleanliness6.4/106.4
Service7.2/107.2
Comfort6.2/106.2
Condition6.0/106.0
Neighborhood6.2/106.2
Amenities6.6/106.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Express Inn West Memphis

Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite. Make yourself at home in one of the 56 air-conditioned rooms featuring refrigerators and microwaves. 55-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include safes, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Mississippi River - 3. 3 km / 2. 1 mi- Southland Casino Racing - 3. 9 km / 2.

4 mi- Worthington Park - 6. 1 km / 3. 8 mi- Hernando de Soto Bridge - 7. 2 km / 4. 5 mi- National Ornamental Metal Museum - 8. 2 km / 5. 1 mi- Cannon Center for Performing Arts - 8. 5 km / 5.

3 mi- Arkansas State University Mid-South - 8. 6 km / 5. 4 mi- Mississippi River Museum at Mud Island - 8. 7 km / 5. 4 mi- Renasant Convention Center - 8. 8 km / 5. 5 mi- Mississippi River Park - 8. 9 km / 5.

Read more about this hotelShow less

5 mi- Fire Museum of Memphis - 8. 9 km / 5. 6 mi- Tennessee State Welcome Center - 9. 1 km / 5. 7 mi- St. Peter Catholic Church - 9. 1 km / 5. 7 mi- Cypress View Golf & Recreation Club - 9. 2 km / 5.

7 mi- St. Jude Children's Research Hospital - 9. 3 km / 5. 8 mi. The nearest major airport is Memphis International Airport (MEM) - 24. 3 km / 15.

1 mi With a stay at Express Inn West Memphis in West Memphis, you'll be a 4-minute drive from Mississippi River and 7 minutes from Beale Street. This motel is 12. 6 mi (20. 3 km) from Graceland and 5. 8 mi (9.

3 km) from Bass Pro Shops at the Pyramid.

With a stay at Express Inn West Memphis in West Memphis, you'll be a 4-minute drive from Mississippi River and 7 minutes from Beale Street. This motel is 6.4 mi (10.3 km) from FedExForum and 12.6 mi (20.3 km) from Graceland.

Make yourself at home in one of the 56 air-conditioned rooms featuring refrigerators and microwaves. 55-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include safes, as well as phones with free local calls.

Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Mississippi River 3.3 km / 2.1 mi
Southland Casino Racing 3.9 km / 2.4 mi
Worthington Park 6.1 km / 3.8 mi
Mosquito Lake 7 km / 4.4 mi
Grimsley Park 7.2 km / 4.5 mi
Hernando de Soto Bridge 7.2 km / 4.5 mi
National Ornamental Metal Museum 8.2 km / 5.1 mi
Cannon Center for Performing Arts 8.5 km / 5.3 mi
Arkansas State University Mid-South 8.6 km / 5.4 mi
Mississippi River Museum at Mud Island 8.7 km / 5.4 mi
Southern Bancorp Stadium 8.8 km / 5.4 mi
Renasant Convention Center 8.8 km / 5.5 mi
Mississippi River Park 8.9 km / 5.5 mi
Fire Museum of Memphis 8.9 km / 5.6 mi
Tennessee State Welcome Center 9.1 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 56
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Laundry service
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO QUEEN BEDS SMOKINGQUADRUPLE • TWO QUEEN BEDS SMOKINGQUA.2Q-JK

    Photos are not available for this room type.

    Express Inn West Memphis

    QUADRUPLE TWO QUEEN BEDS SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Express Inn West Memphis

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Express Inn West Memphis

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED SMOKINGDouble or Twin • KING BED SMOKINGDBT.KG-JK

    Photos are not available for this room type.

    Express Inn West Memphis

    Double or Twin KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Express Inn West Memphis

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED SMOKINGQUADRUPLE • QUEEN BED SMOKINGQUA.QN-JK

    Photos are not available for this room type.

    Express Inn West Memphis

    QUADRUPLE QUEEN BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Express Inn West Memphis

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Express Inn West Memphis

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SMOKINGQUADRUPLE • SMOKINGQUA.JK

    Photos are not available for this room type.

    Express Inn West Memphis

    QUADRUPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Express Inn West Memphis

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Express Inn West Memphis

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Express Inn West Memphis

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Express Inn West Memphis

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Express Inn West Memphis

6.6
Good
435 Reviews
Cleanliness
6.4 /10
Service
7.2 /10
Comfort
6.2 /10
Condition
6.0 /10
Neighborhood
6.2 /10
Amenities
6.6 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Sammy
Great stay
8/10
Excellent
27 Jul 2026
marcus
The lady at the front desk was very nice and welcoming.
10/10
Exceptional
26 Jul 2026
Sammy
Great for the price
10/10
Exceptional
19 Jul 2026
Shalondra
Cool
8/10
Excellent
07 Jul 2026
Joan
Much safer area than other W Memphis motels cleaner than the one i stayed in at Gatlinburg
Self
4/10
Poor
28 Jun 2026
Allen
When I arrived and entered the empty Lobby; I said HELLO; and received no answer, so I rang the bell. And a young person (16??) came out and said, \"what do you want.\" Very unprofessional.

Room was ok, towels were ok, but stained.

White socks turned black, from walking on floor in the room.

Overall all 2 out of 5 is generous.
Self
10/10
Exceptional
26 Jun 2026
Samuel
Everything was excellent. clean, great staff, and great air conditioning
Partner
8/10
Excellent
20 Jun 2026
Samuel
The only thing was the air conditioner made a squalling noise. And the filters were pretty bad. Other than that it wasn't a bad experience.
8/10
Excellent
10 Jun 2026
FNU
Had a comfortable stay at Hotel. The rooms were clean, and the staff was courteous and helpful. The location was convenient, and the overall experience was pleasant. The only downside was that breakfast was not available. Other than that, everything was good. Thank you for the hospitality!
Family_with_children
2/10
Poor
13 May 2026
Amanda
Rotted out furniture
Old and falling apart
Rotted wood under fridge
Dirty
No latches on doors
My shower didn’t work
Room smelled bad
Burn Holes in my sheets
Really bad place to stay
Self
6/10
Pleasant
12 May 2026
Cennie
No activities sampled.
Self
2/10
Poor
04 May 2026
Carl
awful
Partner
4/10
Poor
17 Apr 2026
Jamaal
Prior to booking it shows Hot Breakfast included but there was NO HOT BREAKFAST provided!!!
2/10
Poor
29 Mar 2026
jesus
Hotel mugroso como la gente de memphis
10/10
Exceptional
28 Mar 2026
Alexandria
Clean comfy and safe
4/10
Poor
08 Mar 2026
Marshall
The room was quite pleasantly surprising. Very comfortable bed and clean room. The water in the shower was fantastic. The only thing I had an issue with and it wasn’t that bad was the front desk clerk was rude and not very helpful. Other than that it was a nice stay.
8/10
Excellent
17 Feb 2026
Joseph
Friendly staff, decent place
4/10
Poor
02 Jan 2026
Gary
The toilet had a bad leak from the tank seal and the beds had no blankets, just double top sheets. I told the manager that that was not enough.
Friends_and_family Family
4/10
Poor
01 Jan 2026
Marshundrick
Tube was filthy shower curtain as well bed had a speck of dried blood
10/10
Exceptional
23 Nov 2025
floyd
The staff are very nice the hotel is very clean
10/10
Exceptional
12 Nov 2025
Linda
Love the peace rested well
8/10
Excellent
12 Nov 2025
Frank
Clean but next to route 40
Leisure
8/10
Excellent
10 Nov 2025
Rosa
It was ok for the night
10/10
Exceptional
10 Nov 2025
Linda
Clean room nice night shift
8/10
Excellent
10 Nov 2025
Andre
Très bon rapport qualité/ ́riz
Leisure
6/10
Pleasant
02 Nov 2025
Ashley
Motel needs more work and updates. They are currently working on fixing things. Staff was helpful and polite.
Leisure Family
6/10
Pleasant
30 Oct 2025
Marcus
Nice staff. They make sure Im comfortable
Self
10/10
Exceptional
05 Oct 2025
Mary
Everything was until check out
Leisure Self
10/10
Exceptional
05 Oct 2025
Mary
Great
Leisure Self
10/10
Exceptional
04 Oct 2025
Mary
It was ok
Leisure Self
10/10
Exceptional
04 Oct 2025
Mary
Everything was ok
Leisure Self
8/10
Excellent
01 Oct 2025
Donald

Good Value

The room was comfortable and clean. It was a good value for the money. I would stay there again.
Self
4/10
Poor
24 Sep 2025
Brendan
Room stank and overall could have been better
Leisure Family
4/10
Poor
22 Sep 2025
Luke
You get what you pay for. Wifi connect was horrible. Toilet bowl not clean. Tub not clean.
Pretty decent stay.
Leisure Self
2/10
Poor
14 Sep 2025
Denise
Poor quality.
8/10
Excellent
12 Aug 2025
Paul
Nice place to eat close by
Business_and_leisure Family_with_children
10/10
Exceptional
06 Aug 2025
Xenia

Twin birthday trip

I only have one minor complaint... the floors weren't completely clean. I could tell they had possibly spot mopped but it was alright I cleaned them myself because I have twin grandsons who love to be on the floor💙😍
Friends_and_family Family
8/10
Excellent
22 Jul 2025
Lacy
The woman that checked me in was Super Sweet and had such a genuinely sweet smile.
The room was nice and cool, the bed was Crazy Comfy, bed spread well had stains but sheets was clean
Business_and_leisure Partner
8/10
Excellent
22 Jul 2025
James
Accommodating
8/10
Excellent
20 Jul 2025
Christina
Over all we enjoyed our stay. The rooms were clean, staff was friendly. We will be ataying again.
Partner
8/10
Excellent
20 Jul 2025
Verified traveler
It was not clean had roaches floors not clean didn't have breakfast like said nice location room not like pictures
Friends_and_family Family
6/10
Pleasant
12 Jul 2025
Ashley
Staff and they don't clean the room the rooms good at all
Leisure Self
6/10
Pleasant
12 Jul 2025
Ashley
Staff
2/10
Poor
29 Jun 2025
T
Room was not cleaned properly bathtub and toilet very nasty
Check in was not in hospitality manner \" no hi how are you \" just told room number and have key
Dogs constantly barking outside door this place really needs more honest reviews and no fake ones posted
Business Partner
2/10
Poor
28 Jun 2025
T
The checking greeting for this property is all less than professional and lacks hospitality the toilets are filthy I know because I checked backed into same room and it was not cleaned. This has been a repeated incident non smotroom smells like cigarettes and bathroom smells of urine bath tubs are very dirty not cleaned at all understandable the same guest check in mostly locals but no excuse for the lack of hospitality and immature greetings when checking in
Business
10/10
Exceptional
27 May 2025
Lasharra
Convenient
Leisure Partner
10/10
Exceptional
21 May 2025
Jenn
It was nice
2/10
Poor
14 May 2025
Brian
Nothing.
10/10
Exceptional
10 May 2025
Shineka
It was great and they were very friendly! The rooms were great. Everything was clean and working!
Partner
10/10
Exceptional
31 Mar 2025
Rebecca

Clean n Cheap!

For the price: fantastic!
Partner
4/10
Poor
05 Mar 2025
Alicia
Dirty room and bathroom. Mold on the ceiling. Filthy floors, appliances, countertops and refrigerators.
Business
6/10
Pleasant
02 Mar 2025
Kayla

Just OK

For the price I would say it’s not bad, it’s a low budget type of motel. The furniture is mix match looks like they went to a rummage sale and purchased random items the room had new tile and stuff in the bathrooms. My smoke alarm beeped all night but the older man at the front desk was extremely hard of hearing and didn’t communicate well. The house keeping that came exactly at 11 was rude and balled up our sheets and threw them off the balcony onto the ground in front of my car . But overall for a one night stay I was would consider it again
Partner
10/10
Exceptional
26 Feb 2025
Karen
Recently renovated. Furniture is outdated.
Leisure Self
10/10
Exceptional
10 Feb 2025
Miss
This was a good room for me and prices wasn't bad at all.
8/10
Excellent
07 Feb 2025
Yolanda
I stayed in room 130. Before booking the hotel i had read the reviews and i saw they were mixed for the hotel and i didnt know what to expect. The area (West Memphis) is also an area i try to avoid but the rate on the room through expedia was just too good to turn down (I paid $48 total.) So i booked the room. Check in was quick. I was surprised i didnt have to show my credit card. I had called and checked in advance and i was told since i booked online all i had to show was my id. Good deal.

THE ROOM..

Room 130 is on the back. When i walked in i was surprised to see a room nicer than i imagined. The bed looked super comfortable with a beautiful white comforter. The room had adequate lighting and came with a fridge and a wall tv. It had new flooring and ac. It had modern fixtures. The room was exceptionally clean including the restroom. The only negative s were the dated entertainment center and low to the ground toilet.

I HELD MY BREATH WAITING FOR THE CREEPY CRAWLIES.. (Because if i had of seen anything that looked like a roach or bedbug i was out)

But fortunately there were no pests in the room except for one teeny tiny little black spider by the base of the wall by the bed.

So i laid down and slept..

One of the most comfortable pleasant sleep ive had in a very long time. It was quiet back there and the bed was soft, clean and warm. I knocked out until 9 am and woke up refreshed.

The room was very good. For $48 it was definitely a bargain.
Business_and_leisure Self
10/10
Exceptional
05 Feb 2025
Betty
The property is okay can’t get a uber to pick up after 8pm
8/10
Excellent
27 Jan 2025
Verified traveler
Clean, safe and efficient. Only thing missing was a chair to sit down in the room. Very affordable and conveniently located.
Business_and_leisure Family
10/10
Exceptional
18 Jan 2025
Chris
Great place to stay the night at people are super friendly
Business_and_leisure Family
10/10
Exceptional
14 Jan 2025
Chris
Great
10/10
Exceptional
30 Dec 2024
Michael
Everything was fine and very spacious
Leisure Partner
10/10
Exceptional
05 Dec 2024
Brieuna
Great
4/10
Poor
03 Dec 2024
Dakota
Smoke detector hanging, mirror dirty, mirror broken, wall unit knobs broken
Leisure Partner
10/10
Exceptional
26 Nov 2024
Chris
Super clean rooms
Business_and_leisure Family_with_children
10/10
Exceptional
26 Nov 2024
Chris
Is the most nice people I have met
6/10
Pleasant
18 Nov 2024
Stephanie
The conditions were bad. Cracks in the ceiling, black mold, water was luke warm. Trash left from previous stayers
Partner
10/10
Exceptional
11 Nov 2024
Laura
Very nice people
Leisure Partner
4/10
Poor
10 Nov 2024
January

Keep the noise down.

Construction going on next door. All day,all night. They were playing loud music the whole time.
Self
8/10
Excellent
09 Nov 2024
Michael
Renovations going on in rooms. I got a renovated room..#216. It was ok to me. Clean(new), cable was easy to pick-up, water actially got Hot quick, friendly environment. The desk clerk was really good and funny. No BREAKFAST. A Mcdonald's and KFC and Loves is right there a couple minutes walk. Walmart is about a 4 minute drive. Not bad at all. I would stay again.

Michael
U.S. Army Veteran
Business_and_leisure Self
10/10
Exceptional
07 Nov 2024
Yves
Not the fanciest or cleanest but good enough to stop by to get some rest
4/10
Poor
03 Nov 2024
Christopher G

Do. Not. Stay. Here.

I know you get what you pay for, and this room was about $40 a night, but I still feel like I overpaid. Disgusting room, things literally falling apart. Unfriendly front desk staff. I was there for three days, and I work nights. The first morning, I awoke to a loud banging and yelling “housekeeping!!” at nine am. Later that day on my way out to work, I went to the front desk to ask why housekeeping was at the room two hours before checkout time, and was told “well they have to do it sometime” and was also told that there weren’t any “do not disturb” placards available, but was assured that one would be delivered for when I returned that night.

Never happened. Got to experience two more 9AM wake up calls. So to wrap up
DISGUSTING
RUDE
UNHELPFUL

seriously, do not stay here. Pay an extra 20 dollars and go stay somewhere, anywhere else.

Photo is of bathroom ceiling.
Self
4/10
Poor
30 Oct 2024
Catherine
The facilities are broken not fixed
10/10
Exceptional
14 Oct 2024
J
Room was accessible, clean and quiet. Enjoyed our stay. Would book again.
Leisure Partner
2/10
Poor
11 Oct 2024
Qui

Horrible

It was horrible mold everywhere, moist smell in the rooms, changed rooms twice and still both nasty and not a king size bed that I booked but instead I was given double queen size beds.
Partner
10/10
Exceptional
09 Oct 2024
Verified traveler

Thumbs up.

Our go to stay spot when traveling through West Memphis. Beds are clean and comfy, staff is nice, safety has never been an issue. Definitely the better motel for the price.
10/10
Exceptional
26 Sep 2024
Anthony
It was a quiet place nobody bothered me at all
Leisure Self
10/10
Exceptional
12 Sep 2024
Marchell
Truck friendly
Business Self
6/10
Pleasant
07 Sep 2024
Michael
D
2/10
Poor
06 Sep 2024
Christopher
Place is filthy. Moldy bathroom, smoke detectors missing. Police were there 3x to deal with noisy, unruly guests. Terrible experience!!!!
Business
10/10
Exceptional
11 Aug 2024
Lasharra
Good place
Business_and_leisure Partner
8/10
Excellent
19 Jul 2024
Robert

Safe place to stay

Out of all the places in West Memphis it was the most economical and safest. Plenty of hot water and the beds are comfortable.
Business
2/10
Poor
13 Jul 2024
Trindell
Bedbugs is bad I need a rerund
2/10
Poor
12 Jul 2024
Chad
Don’t take your family here
Leisure Family
10/10
Exceptional
10 Jul 2024
Lakevia
One of the best rooms in West Memphis!
Leisure Family_with_children
8/10
Excellent
10 Jul 2024
Timothy

Get what you pay for.

Room wasn’t very clean. Floor dirty. Everything worked except plug for microwave. Ok for the price.
Self
8/10
Excellent
10 Jul 2024
Robert
Great place to catch some zzzz's
Business Self
10/10
Exceptional
10 Jul 2024
Robert
Staff is courteous and kind. Building needs a remodel asap
Business Self
10/10
Exceptional
10 Jul 2024
Kedrick
Ok
6/10
Pleasant
09 Jul 2024
Tina
The staff were nicer than most we met around the area but property was not very good
Business_and_leisure Family_with_children
4/10
Poor
09 Jul 2024
Hannah
The beds were dirty
10/10
Exceptional
07 Jul 2024
Lasharra
Peaceful stay
Leisure Family
8/10
Excellent
04 Jul 2024
Jayr
Good
Leisure Family_with_children
10/10
Exceptional
03 Jul 2024
Mary
I always stay there when visiting friends. Very friendly staff and accomodate when needed. I stay at least 3 or 4 times a year to where the staff know me lol
Friends_and_family Family
4/10
Poor
03 Jul 2024
Jo Ann
Stains on sheets and top cover on bed in need of a remodel. Stains in bathroom onto. On bathtub and on walls. Just because I got a discount doesn’t mean I should get the worst room.
Leisure Friends
10/10
Exceptional
01 Jul 2024
dionisie
Just what I needed
Business Self
10/10
Exceptional
29 Jun 2024
Lasharra
Quiet and clean neat rooms
Leisure Partner
2/10
Poor
27 Jun 2024
Krista
Roaches
Business Family_with_children
4/10
Poor
20 Jun 2024
Muktar
the room i stay in was leaks in roof the sealing not fix the phone broken the furniture old feeding the heir dryer very denger to use
Leisure Self
4/10
Poor
20 Jun 2024
Carlos
I would expect better place from Expedia. Their bedding was clean but old and wear out. Walls were dirty like grease. The door knob was non-functional, and much more. Advertise breakfast, but only gives coffee. A complete disappointment.
Leisure Self
8/10
Excellent
08 Jun 2024
Collins
It’s okay
2/10
Poor
03 Jun 2024
John
Fleabag hotel, toilet seat wasnt properly bolted down, security locks did not exist ceilings cracked, stunk so bad we went to the truck stop next door to shower and change into fresh clothes when we left
Leisure Pet

Location & surroundings

Express Inn West Memphis
3700 Service Road Loop, West Memphis, United States

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Express Inn West Memphis

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