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Breakfast is included with your stay.
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Tru By Hilton West Memphis
West Memphis - AR · United States
1400 N.18Th St.View location
8.6/10Excellent791 Reviews
Cleanliness8.8/10 8.8
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition8.8/10 8.8
Amenities8.6/10 8.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Tru By Hilton West Memphis
Embrace the Tru in you at our newly built Tru by Hilton West Memphis, AR hotel, conveniently located at exit 279A on the service road facing I-55 and I-40. Easily accessible to St. Jude Children’s Research Hospital, Baptist Memorial-Crittenden County hospital, FedEx Forum, ASU-MidSouth and Downtown Memphis.
Free WiFi, a huge bathroom, a 55-inch TV with HD Channels and a fridge comes as standard in all rooms. Business travelers stay connected while on the road with our 24 hour business center.
This West Memphis hotel is located just across from Southland Park Gaming & Racing offering the best in gaming, racing, and dining. This property is also just across the Mississippi River from Bass Pro Shop's national destination experience located inside the massive iconic Pyramid in Downtown Memphis, TN.
This immersive retail experience offers something for everyone from the serious outdoor enthusiast to families looking to have fun.
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With a stay at Tru by Hilton West Memphis, AR in West Memphis, you'll be a 5-minute drive from Mississippi River and 9 minutes from Beale Street. This hotel is 7.6 mi (12.3 km) from FedExForum and 13.7 mi (22 km) from Graceland.
Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Guests will receive smart lock details. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
-
Minimal age
21
-
Optional fees
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Southland Casino Racing
2 km / 1.2 mi
Worthington Park
3.5 km / 2.2 mi
Grimsley Park
4.3 km / 2.7 mi
Mississippi River
4.8 km / 3 mi
Arkansas State University Mid-South
7 km / 4.3 mi
Southern Bancorp Stadium
7.7 km / 4.8 mi
Cypress View Golf & Recreation Club
8.3 km / 5.1 mi
Tilden Rodgers Park
8.9 km / 5.5 mi
Mosquito Lake
9 km / 5.6 mi
Cannon Center for Performing Arts
10.5 km / 6.5 mi
National Ornamental Metal Museum
10.6 km / 6.6 mi
Mississippi River Museum at Mud Island
10.7 km / 6.6 mi
Mississippi River Park
10.9 km / 6.8 mi
Brunetti Park
11 km / 6.8 mi
Fire Museum of Memphis
11 km / 6.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 81
- Number of floors (main building): 4
- Double rooms: 35
- hotel
- Small pets allowed (under 5 kg)
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Wired Internet
- Room serviceExtra charge
- Laundry service
Show 18 more facilities & services
- LaunderetteExtra charge
- Day-care centre
- Air conditioning in public areas
- Hotel safe
- Lift access
- Gym
- NewspapersExtra charge
- Luggage room
- HighchairsExtra charge
- Printer
- Business centre
- Fax
- TV lounge
- Game room
- Breakfast
- Non-smoking establishment
- FitnessExtra charge
- Billiards
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 BedroomDBL.H6-2Q
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE Accessible-Two Queen Beds
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-3
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-3
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 BedroomDBL.H6-KG
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE Accessible KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 21 m²DBL.2Q
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Radio
- TV
- Hairdryer
- Alarm clock
- Toiletries
- Desk
- Living room
- Wheelchair-accessible
Show all 11 amenities
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Internet access
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Radio
- TV
- Hairdryer
- Alarm clock
- Toiletries
- Desk
- Living room
- Wheelchair-accessible
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Internet access
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-1
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-2
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Hairdryer
- TV
- Individually adjustable air conditioning
- Living room
- Alarm clock
- Toiletries
- Desk
Show all 10 amenities
- Centrally regulated air conditioning
- Radio
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Internet access
- Hairdryer
- TV
- Individually adjustable air conditioning
- Living room
- Alarm clock
- Toiletries
- Desk
- Centrally regulated air conditioning
- Radio
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 31 m²DBL.KG-6
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-6
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Toiletries
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Internet access
- Alarm clock
- Radio
- TV
Show all 10 amenities
- Hairdryer
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Desk
- Toiletries
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Internet access
- Alarm clock
- Radio
- TV
- Hairdryer
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 21 m²DBL.2Q-2
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- TV
- Radio
- Internet access
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Living room
- Alarm clock
Show all 10 amenities
- Toiletries
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTru By Hilton West Memphis
DOUBLE TWO QUEEN BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-2
Room amenities
- Hairdryer
- TV
- Radio
- Internet access
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Living room
- Alarm clock
- Toiletries
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Tru By Hilton West Memphis
100
reviews shown
Ray
Clean room. But AC was not working well.
William
yes very good
Engine
It needs TLC❗️
Mary
Friendly staff. Easy check-in. Nice, clean room with a comfortable bed . Loved the bathroom shower and toiletries. Breakfast was simple, but good.
Simone
Great stay, would definitely recommend
Adella
Nicole, was very helpful, she always checked in to c how every thing was going, Breafast was ok, their was no bacon on the menu the time I was there, yes I love bacon
Carlette
We enjoyed our stay here. It was the perfect location. We were doing a lot in Memphis, and we didn't want to have to hassle with paying to park and traffic trying to get into a hotel. The room was nice. The bathroom door kind of \"drug\" and scraped across the floor when opened and closed. The staff was excellent! Miss Nicole and Miss Renee were professional and very nice! We would stay here again.
Renita
Every thing was wonderful.
Jimmie J
Convenient location if travelling on interstate. Room was quiet and clean. Exercise room equipment in good shape.
Chenoa
Staff was amazing! Clean property- great value!
Mary
Hey yall, This was our second time to stay at this property. When checking in, the desk personnel Demarche was wonderful. He was pleasant and helpful in giving us directions to a nearby area for food. The room was clean and I like the styling of it. The hotel does not have microwaves or coffee makers in each room but there is coffee 24/7 along with a microwave for use in the lobby area. The breakfast was good and there is a fresh, hot pancake maker that is fun to use. All of the staff we encountered were exceptionally polite and helpful. We travel through this area several times a year and will stay here when we do...and we recommend others do also!
Elisa
Clean room,Lobby etc. Pool was clean and not overcrowded.. Staff listen when we told them kids were running and loud after midnight and adressed the situation.
James
The staff were top notch. The shoddy remodel job, not so much. We had things falling off our shower wall, the wallpaper was already peeling in places. It just felt like a rushed job that looks good in pictures but not so much in person.
caroline
The staff was polite but uninterested in helping me when I needed to cancel my reservation.
Jose
Room was “clean”. I saw some bugs in the bathroom. There are stains in the wall.
Markeise
It was a great stay. I had a hiccup with the air in the room but the receptionist quickly addressed the issue. Thanks
Justine
Everything the room comes with was wonderfully labeled, laundry bag for dirty laundry as well as trash can and recycle bin. The room came with plenty hooks for your clothes and even extra under the bed in case you need more and the free breakfast was delicious. Staff was very sweet and friendly and helpful with any questions I had. Was probably the most relaxing part of my trip! Good job !
Jimmy
Worst stay I ever had, I will be closing my Expedia and Hilton Honors account.
Patricia
First stay and was really happy with the hotel overall
Heron
.
Hellen
The staff was some the nicest we have came across while in town. Everything was clean, the pool was nice and didn't smell of chlorine so bad you get a headache. Would definitely stay again.
Charles
I had a problem with clerk changing my room number
Aerione
I had to clean my own room . But it was a great stay
Lynn
Fun billiards table and work spaces in the lobby. Bed was comfortable. Satellite TV was unstable presumably due to the thunderstorm. Breakfast was disappointing since they ran out of scrambled eggs and forks by 8 am. Manager referred us and others to HER restaurant which seems self-serving.
Veronica
The floors are dirty and sticky. The hallways carpets are very dirty and stinky. The je hallways are hot. The room ac felt humid. Breakfast as ok.
Trent
No microwave in the room. You should have one in every room
Lajoy
The rooms were really clean,no smell. The staff was friendly and very helpful. Definitely will be staying there again.
Eddie
Awesome
Dawn
Clean room, very personable staff!
Zelda
We did not have the breakfast but the service, room and bed were all excellent. I have no complaints. Lots of room and for once the roll in shower did not leak water all over the restroom floor. Love those power blinds!
Michael
The hotel was very clean and new. Area around hotel was just o k. The market in front didn’t have hard seltzer.
Michele
Very nice and enjoyable
Michele
Breakfast great and nice staff. Room clean and comfortable.
Ayrahel
We had a great stay! Breakfast was fresh the staff were very nice an helpful rooms were clean we will definitely be back!!!!
Patricia
The rooms were nice, bed slept great breakfast was really good. Only issue was parking. Too many big long vehicles trying to park. Needs more parking area. Manager was awesome and very helpful.
Fay
Would have liked our room cleaner
Sheila
Staff was amazing, as always. Comfortable beds. Quiet. Hotel is starting to show it's age.
Jessica
The walls are so thin you could hear everything in the other rooms. The water pressure was not very strong at all in the shower. The room was very large but empty. There was room for a couch/bench seating of some sort, instead it was just a lot of empty space
Ava
Nice hotel very friendly staff ,but there was no housekeeping during our 2 night stay. No microwave, pen/paper or coffee in room. No frills!
david
Breakfast at all the Tru by Hilton hotels(I have stayed in many is suboptimal and disappointing-eggs looked terrible and non palatable). Furnishings are spartan but adequate. Unless price is low I would choose alternative lodging. Cheaper hotel I stayed in odessa Texas had an excellent breakfast. This chain can do better
Charlene
The rooms were very accommodating except I wished there was a microwave available.
Maurice
Had NO microwave, dirty bathroom wall, wouldn’t set in desk chair because how dirty it was, no night stand on one side of bed - used ironing board for phone and eye glasses. Went down for breakfast at 6:15 and nothing was out. No coffee pot in room.
Evelyn
Everything was nice, staff was very nice. Will definitely go back.
Kylie
The staff is completely unprofessional. I will not book another Hilton affiliated hotel when there are plenty of other hotel chains who are willing to be compassionate during a family emergency. 10/10 do not recommend.
Ryan
N\A
Carrie
Comfortable and clean. Breakfast was ok. Could hear people in the room above me.
mark
Nice room. Kids enjoyed pool.
Lorie
Clean and very well set up.
Julia
Nice clean hotel. The staff were welcoming and pleasant. The coffee was good and the breakfast was enjoyable.
shauna
The place was wonderful, and the staff was too
Randy
Young man at front desk when we arrived was so friendly & helpful. Shawna the next day was awesome too. Young lady cleaning seating area awesome!
Chris
Cold room, poor upkeep in room, room dirty
IRA
Just one night
Sandy
This was our 2nd time to stay at a Tru by Hilton hotel as we were so impressed with our first stay at Tru and it did not disappoint! This place is a great location and only about 10 minutes from Beale Street in downtown Memphis. We were greeted with such a warm welcome as we checked in. Our room was great and after we got a little settled in we asked the gal at the front desk for recommendations for dinner. We took her suggestion and hit a great bbq restaurant just a little off the beaten path and it was an amazing place with great atmosphere and great food. In the morning we enjoyed their free breakfast with plenty of options and we had a fun conversation with Shawna the General Manager. She definitely wanted to make sure that we enjoyed our stay and even helped us find another great place to stay as we traveled north. She was really a delight and couldn’t have been any nicer! We were certainly impressed with her and her staff and facility. Highly recommend! Five stars plus for sure!
Ashton
Front desk person was not friendly at all
Charles
The staff was a amazing
Linette
Great staff.
Terrible location, truck noise, hard to figure out where to enter
Poor breakfast at this TRU, previous stay at a TRU had exceptional breakfast, disappointed it was not the same here.
Terrible location, truck noise, hard to figure out where to enter
Poor breakfast at this TRU, previous stay at a TRU had exceptional breakfast, disappointed it was not the same here.
Nakia
Clean, friendly staff
Pamela
It smelled so good and was so clean!!
James
The ladies at the front desk were all awesome
Debra
Clean room and very friendly staff
Nichole
Cmean room with comfortable bed
Carol
Staff was great! Very friendly!
Laura
Clean rooms! Friendly staff on all shifts good breakfast.
Brandi
Clean hotel, clean rooms and friendly staff.
Jasmine
Staff was awesome
Clark
All good
Kevin
Brown water through out all faucets. Broken windows... unsafe area.
Chris
The hotel was pretty nice and was very clean. The staff was welcoming and professional as well. It’s about 10min from downtown Memphis which is nice and right across the highway from a nearby casino. The only thing that brings my rating down for this hotel is the area it seems to be in behind the hotel. Seems to be a really rough neighborhood and possibly unsafe.
Melissa
Excellent hotel and stay
Keyshelle
Staff was so welcoming and our stay was 10/10 experience will definitely be booking again.
Melony
Clean room
Soumya
Great place
Keosha
Unfortunately this was our first and last time staying. We never stayed at a hotel that there wasn’t a wardrobe to hang your clothes or a dresser to put your clothes in. We lived in our luggage bags three nights. Breakfast was good however on day two one of the ladies took the key home so we couldn’t get eggs and meat served and had to go to a restaurant and spend money. There was mold and we killed a bug inside the shower. No one came and cleaned our room the entire time we were there. We had to request towels. We wouldn’t recommend.
Nell
Yes excellent breakfast
Room was nice and cool
Room was nice and cool
Martin
Yes
Jayla
Everybody and thing was great
Kiva
Clean
Chrystal
The front desk lady was extremely helpful!
kunal
room was next to laundry and smelled like gas. breakfast smell was coming inside the room through the vent. couldn't sleep
Christina
Fast friendly service
Brenda
Yes,
Jesse
Great stay. Will stay again.
Monique
Front desk staff was very pleasant throughout the trip. Breakfast was ok and the water pressure in the shower was low however the room was clean and comfortable
Roseann
Most amazing staff late night and early morning!
Very clean and quiet!
Very clean and quiet!
Russell
I will be back
Sherolyn
Clean, quiet, and lovely stay.
Sheila
Comfortable beds. Fantastic staff. Great breakfast. Walls are
a little thin. I could hear the guy next door snoring. Games and a pool table are available to play.
a little thin. I could hear the guy next door snoring. Games and a pool table are available to play.
Melanie
This hotel was very nice and clean. It is also pet-friendly! Even though i read a bad review about it's location, i felt safe there the 2 nights we stayed! I would definitely pick this hotel again!
Alan
Great in cleanliness inside and amount of grassy areas for dog to run.
Sydney
Convenient to the interstate. Nice, clean and affordable.
April
This hotel is very nice. It is clean, modern, the thoughtful tech touches in the room are so convenient. The room is very clean, comfortable and just perfect. We slept well, it’s quiet and the AC works amazingly well. The front desk staff was very nice and welcoming.
Rodericka
Nicole at reception as well as the hotel manager were absolutely fantastic. They provided a warm and inviting experience.
CAROLE
Stark decor lends to a cold atmosphere. Entire property should have increased daily maintenance.
David
Easy to book. Clean. Friendly staff. Good breakfast. Good internet and TV
Shawana
The front desk ladies were amazing
Deborah
The neighborhood right behind the hotel was not the best area.
Alice
Clean - no close food options
shawn
Will be back, clean and quiet. Highly recommend.
Albettha
The smell of mold in my bedroom
Location & surroundings
Tru By Hilton West Memphis
1400 N.18Th St., West Memphis - Ar, United States
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Tru By Hilton West Memphis
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