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Southland Casino Hotel
West Memphis - AR · United States
1550 Ingram BlvdView location
9.2/10Excellent1,873 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition9.4/10 9.4
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Southland Casino Hotel
Try your luck at the casino and enjoy other recreational amenities including a 24-hour fitness center and a sportsbook. Additional features at this hotel include gift shops/newsstands, a television in a common area, and a banquet hall.
Grab a bite to eat at one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges.
Cooked-to-order breakfasts are available daily from 4:00 AM to 11:00 AM for a fee. Featured amenities include limo/town car service, a 24-hour front desk, and luggage storage. Free valet parking is available onsite. Make yourself at home in one of the 300 air-conditioned rooms featuring LED televisions.
Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Distances are displayed to the nearest 0. 1 mile and kilometer. Southland Casino Racing - 0.
Show less
4 km / 0. 2 mi- Willie Mae Rowe Park - 3. 2 km / 2 mi- Marion Sports Complex - 3. 5 km / 2. 2 mi- Worthington Park - 4. 7 km / 2. 9 mi- Grimsley Park - 5. 4 km / 3.
3 mi- Mississippi River - 5. 4 km / 3. 4 mi- Colonial Park - 6 km / 3. 8 mi- Cypress View Golf & Recreation Club - 6. 8 km / 4. 2 mi- Brunetti Park - 7. 2 km / 4. 5 mi- Tilden Rodgers Park - 8.
1 km / 5. 1 mi- Hernando de Soto Bridge - 9. 3 km / 5. 8 mi- Arkansas State University Mid-South - 9. 4 km / 5. 9 mi- Cannon Center for Performing Arts - 10. 6 km / 6. 6 mi- National Ornamental Metal Museum - 10.
6 km / 6. 6 mi- Mississippi River Museum at Mud Island - 10. 8 km / 6. 7 mi. The preferred airport for Southland Casino Hotel is Memphis International Airport (MEM) - 26. 7 km / 16.
When you stay at Southland Casino Hotel in West Memphis, you'll be near the airport, within a 10-minute drive of Beale Street and Mississippi River. This casino hotel is 7.7 mi (12.4 km) from FedExForum and 14.1 mi (22.7 km) from Graceland.
Make yourself at home in one of the 300 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers.
Featured amenities include limo/town car service, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Popular amenities
Parking available
Dining services
Pet friendly
Concierge
Gym
Entertainment
Smoking areas
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No cribs (infant beds) available
Minimum guest age is 21
Caters to adults only
Private host property
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 25
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Guests under 21 years old are not permitted at this adults-only property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-out is available.
-
Special Instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
-
Minimal age
21
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 13 to 20 per person
- Pet deposit: USD 250 per stay
- Pet fee: USD 75 per pet, per night
- Service animals are exempt from fees
- In-room microwave fee: USD 25 per night
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Southland Casino Racing
0.4 km / 0.2 mi
Worthington Park
4.7 km / 2.9 mi
Grimsley Park
5.4 km / 3.3 mi
Mississippi River
5.4 km / 3.4 mi
Southern Bancorp Stadium
5.9 km / 3.7 mi
Cypress View Golf & Recreation Club
6.8 km / 4.2 mi
Brunetti Park
7.2 km / 4.5 mi
Tilden Rodgers Park
8.1 km / 5.1 mi
Mosquito Lake
8.6 km / 5.4 mi
Hernando de Soto Bridge
9.3 km / 5.8 mi
Arkansas State University Mid-South
9.4 km / 5.9 mi
Cannon Center for Performing Arts
10.6 km / 6.6 mi
National Ornamental Metal Museum
10.6 km / 6.6 mi
Mississippi River Museum at Mud Island
10.8 km / 6.7 mi
Renasant Convention Center
10.9 km / 6.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 300
- hotel
- Wheelchair-accessible
- Car park
- Wi-fiExtra charge
- Bellboy service
- Lift access
- Newspaper stand
- Banquet hall
- Casino
- TV lounge
- Breakfast
Show 1 more facilities & services
- Snacks
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySouthland Casino Hotel
Double or Twin DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySouthland Casino Hotel
DOUBLE Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySouthland Casino Hotel
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySouthland Casino Hotel
QUADRUPLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accesible DeluxeQUADRUPLE • Accesible DeluxeQUA.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySouthland Casino Hotel
QUADRUPLE Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySouthland Casino Hotel
JUNIOR SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySouthland Casino Hotel
DOUBLE PREMIUM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySouthland Casino Hotel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySouthland Casino Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Southland Casino Hotel
100
reviews shown
Norman
The valet service leaves a lot to be desired. After calling ahead to have car ready we still waited 40 minutes. Seems staff didn’t get request or didn’t check the app
Christopher
Great place to stay. Will definitely be back.
John
The rooms was clean. The service was good real good we enjoyed everything
Susan
I will say , this is one of the nicest hotels i've ever stayed in.
John
Signage getting in and out to and from intrastate are confusing. Just not well marked.
Joey
Loved our corner room. Great place to stay.
Kevin
Susan W
1/5
13 hours ago on Google
Don’t waste your time staying at the hotel or just visiting the casino. First impression, low class casino/hotel facility. The grounds around the exterior of the property are poorly (extremely) maintained. When we pulled up to the hotel to check in, noticed lots of security staff in the valet and hotel entrance areas with large German shepherd security dogs. Almost felt like (imagined) if I were visiting a maximum security prison. It was so disturbing that we almost got back into our car to find another hotel to spend the night, but had been driving for 13 hours and exhausted. The security and hotel check-in staff were unprofessional and unfriendly. Observed most of them engaging in personal conversations among each other versus attending to guests’ needs. The hotel room was pretty, but it had a strong odor (cigarette or weed smell) that was overpowering. Coffee cafe area was unclean with sticky floors and dirty counters from the night before. Next morning, we were ready to pack up and leave instead of staying longer at the casino facility. Disappointed.
1/5
13 hours ago on Google
Don’t waste your time staying at the hotel or just visiting the casino. First impression, low class casino/hotel facility. The grounds around the exterior of the property are poorly (extremely) maintained. When we pulled up to the hotel to check in, noticed lots of security staff in the valet and hotel entrance areas with large German shepherd security dogs. Almost felt like (imagined) if I were visiting a maximum security prison. It was so disturbing that we almost got back into our car to find another hotel to spend the night, but had been driving for 13 hours and exhausted. The security and hotel check-in staff were unprofessional and unfriendly. Observed most of them engaging in personal conversations among each other versus attending to guests’ needs. The hotel room was pretty, but it had a strong odor (cigarette or weed smell) that was overpowering. Coffee cafe area was unclean with sticky floors and dirty counters from the night before. Next morning, we were ready to pack up and leave instead of staying longer at the casino facility. Disappointed.
Cassandra
Nice place to stay we will be back
Jerry
What an awesome experience. They even upgraded our room for free
Kelly
Nice place. Friendly staff. However, expedia reservations dont transfer over to them so luckily they had a room & it was an upgrade & same rate
Sandy
Beautiful hotel with very nice and spacious rooms. The 24 hour/7 day per week valet and bell service is awesome, especially since I have a handicap elderly parent that I travel with. The staff is always so nice and helpful. The food offering is wonderful whether you want to eat at the awesome buffet or sit down at any of their restaurants. I highly recommend this casino hotel to stay and play.
Jason
Very good experience nice hotel
Julie Deshotels
The hotel is very clean and the employees were all welcoming and helpful. 😁We enjoyed the casino and listening to the pianist in the lobby bar. This was our second stay at the hotel and will definitely not be our last.
Lexxas
Worth every penny. Clean and great service
Roderick
Very well kept rooms with great pricing.
Tom
Shower was disgusting
Regina
Great assistance from our waitress at the buffet. Check in went smoothly and we were fortunate to get a complimentary upgrade on our room. Room was clean and quiet.
Kimberly
Safe environment for me to stay with my mom & daughter. Close drive to everything. Highly recommended. Staff was fantastic
Norman
Good at the Grind was terrible
Kevin
Getting in and out of the property was difficult. The perfume smell in the casino and hotel was stout. Security was ridiculous. I appreciate a reasonable level of security for everyone but if you have to have all of your bags checked, go through a metal detector and provide an id and get your picture taken every single time you come into the hotel and casino is a bit much. Will not return.
Raven
Great place for the one night I stayed. Clean and comfortable. Surprisingly quiet for it to be a casino hotel. I’d stay again.
Mario
Casino is clean, spacious, and odorless. Room is clean and commodious.
Sue
We arrived late but were met by friendly staff and top-notch security! Our room was fabulous.
Chantez
The hotel was clean. The staff is nice. Check in was very fast. Rooms were clean so were the towels. I loved everything about it. Definitely recommend.
Lloyd Cooper
Southland Casino Hotel (West Memphis, Arkansas)
I stayed at Southland Casino Hotel in West Memphis, Arkansas from June 21–22, and overall the hotel amenities were excellent. The room was clean, the staff was friendly, and the casino buffet food was wonderful. I’ve stayed here on three separate occasions, and the service has consistently been great.
During this stay, a major storm caused a power outage. While the weather was beyond the hotel’s control, it was surprising that a large, billion‑dollar casino property did not have a backup generator for the hotel tower, even though the casino floor remained fully powered.
Being on the 18th floor, navigating 18 flights of stairs with luggage was extremely inconvenient. There was no staff present initially to guide guests to the stairwells, and communication didn’t happen until we reached the lower levels near the front desk. For a property of this size and reputation, a clear emergency plan and a backup generator for the hotel rooms should absolutely be in place.
Given the level of inconvenience and safety concerns during the outage, I believe guests should be offered a complimentary night stay when situations like this occur. It would be a fair gesture and a strong reflection of customer care.
Despite the challenges, I would stay again — but next time, I’ll book a room on a lower floor.
I stayed at Southland Casino Hotel in West Memphis, Arkansas from June 21–22, and overall the hotel amenities were excellent. The room was clean, the staff was friendly, and the casino buffet food was wonderful. I’ve stayed here on three separate occasions, and the service has consistently been great.
During this stay, a major storm caused a power outage. While the weather was beyond the hotel’s control, it was surprising that a large, billion‑dollar casino property did not have a backup generator for the hotel tower, even though the casino floor remained fully powered.
Being on the 18th floor, navigating 18 flights of stairs with luggage was extremely inconvenient. There was no staff present initially to guide guests to the stairwells, and communication didn’t happen until we reached the lower levels near the front desk. For a property of this size and reputation, a clear emergency plan and a backup generator for the hotel rooms should absolutely be in place.
Given the level of inconvenience and safety concerns during the outage, I believe guests should be offered a complimentary night stay when situations like this occur. It would be a fair gesture and a strong reflection of customer care.
Despite the challenges, I would stay again — but next time, I’ll book a room on a lower floor.
Samantha
Clean building and amenities. The staff was professional and clean.
Chantez
The room was so clean. Checking in was very easy. The staff at the front desk was so nice and helpful. I really enjoyed my stay here.
Deane
Excellent stay. Room was great and staff was super helpful with a problem that developed that was completely my fault.
ernie
I enjoyed everything
Selah
As the saying goes, if I could give less than one star I would. Hats off to the manager, who could not care less about other human beings, or, at the very least, about her role in a human facing customer service industry. I know there's got to be no small hint of racism in the way I was treated. I knew that there had to be lawsuits against this company and sure enough on public record is the complaint for anyone to read who has a mind to simply Google the name of the casino and the word lawsuit. The casino has a proven track record of racism. Let it be known they are also ableist, which is the fancy way of saying they openly discriminate or at least make sure that you know that they do not care about the needs of people with disabilities. Stay far, far away from this place. It's unreal how rude (and incomprehensible, as in, it was very difficult to understand what another staff member who answered the phone was saying--it was as if she was answering her personal cell at home) Patrice was to me and my family. AVOID THIS PLACE. Go to Tunica or anywhere else, really.
Chelsee
This was my first time staying here and the hotel room was very clean and spacious. They offered several restaurants choices in the hotel and all of the staff were very accommodating and polite to me. I went during the week so it was nice and quiet.
Brenda
Everything was good except buffet breakfast was a little to be desired, biscuits hard, powdered eggs horrible. The remaining items were good.
Jennifer
Love the corner room on the 22nd floor. The view is nice and love the rain shower. The room is very spacious and cozy with a nice velvet lounge chair. The staff was very nice and friendly. Will definitely be back.
Deborah
I was there for 1 night, room was clean and comfortable. Staff was very helpful
Vicky
Food was good. The view was great and it before you get into Memphis so you have easy access to the freeway.Easy parking
Traci
Loved the view from 21st floor. Staff helpful
Ricketa
HOTEL ROOM WAS NOT CLEANED PROPERLY..THERE WAS HAIR THAT WAS NOT CLEANED UP FROM THE GUEST BEFORE. TO TOP IT OFF IT WAS LEFTD IM THE BATHROOM…SO NO I WOULD NOT BE STAYING THERE EVER AGAIN
debi
Everything was terrific
Christopher
Too many smoking areas, otherwise great.
Brady
this is such a perfect spot to stay, even if you don’t gamble like me. i enjoyed walking around the casino either way, and eating at the many restaurants which are delicious. if i find myself in the area again, there’s nowhere else i’d rather stay! the parking lot is monitored by several security trucks all night as well.
Peggy Tarsha
We had an amazing stay at Southland Casino. The new 20-story hotel tower is beautiful, and our room was incredibly clean, modern, and comfortable. The casino floor is massive with a huge selection of slots and lively table games. Every staff member including VP OPERATIONS MANAGER, GARY accompanied us to our room. Everyone we encountered was friendly and helpful. It feels better than a slice of Las Vegas right next to Memphis.
The Kitchens Buffett was amazing and the staffing manger Wallace, greeter's and our waitress Keiona was very helpful and attentive.
We was a little disappointed in the size of the crab legs for the price. However, the rest of the food selections and especially the pasta bar was top notch quality!!
Highly recommend and will definitely be back!!!
The Kitchens Buffett was amazing and the staffing manger Wallace, greeter's and our waitress Keiona was very helpful and attentive.
We was a little disappointed in the size of the crab legs for the price. However, the rest of the food selections and especially the pasta bar was top notch quality!!
Highly recommend and will definitely be back!!!
Peggy Tarsha
We had an amazing stay at Southland Casino. The new 20-story hotel tower is beautiful, and our room was incredibly clean, modern, and comfortable. The casino floor is massive with a huge selection of slots and lively table games. Every staff member including VP OPERATIONS MANAGER, GARY accompanied us to our room. Everyone we encountered was friendly and helpful. It feels better than a slice of Las Vegas right next to Memphis.
The Kitchens Buffett was amazing and the staffing manger Wallace, greeter's and our waitress Keiona was very helpful and attentive.
We was a little disappointed in the size of the crab legs for the price. However, the rest of the food selections and especially the pasta bar was top notch quality!!
Highly recommend and will definitely be back!!!
The Kitchens Buffett was amazing and the staffing manger Wallace, greeter's and our waitress Keiona was very helpful and attentive.
We was a little disappointed in the size of the crab legs for the price. However, the rest of the food selections and especially the pasta bar was top notch quality!!
Highly recommend and will definitely be back!!!
Patti
The staff throughout the hotel and casino were friendly and very helpful. The entire place was super clean. I did not take advantage of breakfast.
corey
Great food
Jackie
Loved my stay! Very clean and staff very helpful!
Charlotte
The staff was very nice. The room was clean.
LaToya
This hotel was top tier. The room was immaculate.The front desk staff was very helpful. From the valet parking to the room to the complementary buffet, 10/10. I would definitely stay at this hotel again.
Jordan
Room was beautiful and very worth it for the price I got. Probably one of the nicest hotel rooms I've seen
Lee
The water in the bathroom and sink was brown. The ironing board needs a new cover
selma
The hotel rooms were very nice. I love the way the room was decorated simple but unique. The casino was great. I love the open bar areas and sit down dining the casino offers. the entertainment was great. Overall a 10/10 rating
Frankasia
I enjoyed my stay and ready to come back. It’s In a great location too!
DONALD
FOOD WAS GREAT,FRENDLY STAFF. THE CASINO SLOTS AREN'T LOOSE LIKE THEY HAVE BEEN AND THE ROOMS ARE SHOWING WARE NOW. WE HAD 2 QUEEN BADS AND THE MATTRESSES NEED REPLACING. PROBALY WILL STAY IN MISSOURI AN GO TO ISLE CAPRI BECUSE IT IS CLOSE AND I GET FREE ROOMS THERE
Melissa
Great overall
Tom Van
GOOD …. Very roomy, great bathroom, helpful staff
Will stay again
NEEDS IMPROVING….Tile floors are slippery
Need non-slip strips in the shower
Need a leg prop rod in the shower
Casino is terrific, Buffett is WAY over priced and not very appealing
Will stay again
NEEDS IMPROVING….Tile floors are slippery
Need non-slip strips in the shower
Need a leg prop rod in the shower
Casino is terrific, Buffett is WAY over priced and not very appealing
Terri
shower was dirty and small mites were seen in the room
Stephen
good experience
Shelly
I
Kamela
The Hotel is beautiful. Rooms were huge. Staff was great. There were restaurants in the hotel and casino to choose from.
Sarah
It was a great hotel but was not told on the website that would have a $50 deposit on top of the hotel and then the room I had booked was leaking water from the light socket so they was accommodating and offering a new room. Wish they would of Comp a meal or took some money off the room
Tom
Great casino safe,secure, always something going on. Better than Vegas
Balachandran
Bad
Mary Ann
Everything was great except it was 8 pm before I was able to try to get food and the lines were long and took a long time to gat but the food was great.
ZORAN
Ok for The money.
Leesa
Staff were excellent, bent over backwards to accommodate us! Especially Charita and Zachariah! Buffet was delicious and room was comfortable.
Brian Waddell
This is one of the most impressive casino hotels that Ive stay at! Everyone very nice and knowledgeable!
Gerry
Great
Jualetha
Squeaky clean room!
Great gal at the check in desk! Kae was very accommodating!
We ate dinner at the Fry Cafe and it was delicious. Then we played a couple hours in the Casino! Very enjoyable!
Great gal at the check in desk! Kae was very accommodating!
We ate dinner at the Fry Cafe and it was delicious. Then we played a couple hours in the Casino! Very enjoyable!
Jacqueline
The staff at the front desk was very helpful and kind. To be completely transparent, the staff throughout the hotel was excellent. Thank you for excellent customer service.
James
The hotel room was very nice. The casino had a good selection of slots, but it was way too crowded for my taste. We had to wait in the buffet line for our free buffet(which was very good)) for about 45 minutes. Valet service was very slow and inconvenient.
Randolph
Staff beyond helpful with a miscommunication with Expedia and the booking. Clean location and lots of fun at the casino.
Telisa
Everything was great , besides housekeeping didn’t have any face towels when we needed
William
We were looking for a hotel on our road trip, and this location was right on our way. Check in was easy, staff excellent, and the room was clean and comfy. The casino added some fun to our stay, and I definitely recommend staying here!
Eugene
Room and casino was very nice. Staff was helpful since it was my first experience there!!
Shamoni
Great in the rooms are so big in nice
Christopher
Very decent casino hotel with multiple casino options, 5 restaurants onsite, solid security, a fun vibe, very responsive management/staff, and only 10 minutes from all the Memphis attractions of which there are many. We stayed for a week and only had one minor hiccup with the fiber optic lines going down in our room after a storm and the manager upgraded us to a better room at no charge on the same floor and provided two free buffet vouchers w/free cocktails to compensate us for the inconvenience. You just need to speak with them if you have any concerns or issues. Be sure to tip your valets out of consideration and to take good care of your vehicle. That's usually a standard practice and they appreciate it. All in all, first time to Memphis and we had a fantastic trip!
Kimberly
The Staff offered exceptional customer service, the rooms were neat and clean, the options in the casino and buffet were great. Although, I didn’t win anything 😂
The only thing that could’ve been better were the pillows on the bed.
The only thing that could’ve been better were the pillows on the bed.
brian
Had a great one-night stay and everyone was sooooooooo very nice! Brian
Quaisha
The hotel was decent. My main issue is that the water was coming out of the sink and shower yellow.
Meredith
Room was clean and excellent. The value was exceptional during the weekdays. I am very thankful for the hotel security, as we felt safe there.
Vincent
Very Good. We use Southland all the time for our drivers when they are enroute to different venues
Geraldine
Yes
Catherine
We had some difficulties finding the hotel's entrance. It is attached to the casino and not NAV friendly for on-site specifics. Once we found it and worked our way through security (a comforting extra!), we found the staff friendly and accommodating. The room was large, clean but not \"brand new\" clean and comfy. We would definitely stay here again. Reasonably priced, too!
Rachel
Very clean. Excellent security. Loved the band! We hated that the sports bar was in the smoking part of the casino. Other than that, we loved it!
Bobby
Did not eat breakfast, but everything else about my stay was great!
Susan
The staff were very nice and helpful. We had a couple of things that needed to be fixed in our room. Maintenance was there quickly and fixed the problems. Overall we had a great stay.
Austyn
Perfect stay! Though breakfast was not included, valet parking is free and the paid breakfast is wonderful. Casino is mainly smoke-free, which was also enjoyable. Shower is top-tier, and the bed was wonderful. 9.5/10
jessie
I will keep going I love this place. Black jack has treated me very well
Michael
Nice clean hotel.
Bob
Casino has everything but antes are steep. Probably not much different than others. Not sure.
Room and hotel is very clean. Rate was attractive too. Didnt have breakfast or any food.
Room and hotel is very clean. Rate was attractive too. Didnt have breakfast or any food.
KATHRINA
Nice property with a lot of dining options…only complaint is casino had several machines where buttons did not work as people were clearly abusing them. Also experienced people using more than one machine, while several employees witnessed but did nothing. Overall property is very good.
Verified traveler
Never felt more safe in my life! Security personnel everywhere. Even a dog sniffing out each piece of luggage and baggage brought in. One must show photo ID and have a picture taken. Also must walk through a metal detector.
The rooms were spacious, clean and quiet. Bed was much to our liking. If you are staying for the first time and sign up for their Players Club you can opt for gift cash to use for gambling or receive a free pass to the buffet ( which also gives you 2 free cocktails, wine or beer). However, the buffet had to be of the lowest quality I have ever had in a casino.
There is a 24 hour coffee shop that provides sandwiches. Eat there instead.
The rooms were spacious, clean and quiet. Bed was much to our liking. If you are staying for the first time and sign up for their Players Club you can opt for gift cash to use for gambling or receive a free pass to the buffet ( which also gives you 2 free cocktails, wine or beer). However, the buffet had to be of the lowest quality I have ever had in a casino.
There is a 24 hour coffee shop that provides sandwiches. Eat there instead.
Tracy
Clean, friendly & got a free upgrade to a junior suite!
Regenia
Staff was very friendly and room was nice.
Buddy
Cleanest and nicest place in West Memphis. Very competitive rates, especially in the week nights. Security is awesome. I felt very secure. Because it is part of the casino, guests are screened, not only with a metal detector, but also security dogs sniffing for guns. Well done. Excellent stay. We've stayed there twice and will again in the future.
Gary
Great spot!!
Dave
Only plus was the attached casino. Bad part of town with few foods choices in the hotel.
Regina
Hotel was superb from the vallet parking, to security, to cleanliness, comfort of beds and dining. Casino has both smoking and non smoking completely separate sections. Staff is very friendly. Security is top notch!
Mack
brionna was great
i highly suggest to inform guests who choose to stay at your hotel that a photo ID in needed for each guests. Every city is different this is y guest should not have to assume they should be informed before booking.
i highly suggest to inform guests who choose to stay at your hotel that a photo ID in needed for each guests. Every city is different this is y guest should not have to assume they should be informed before booking.
Lucy Karen
The front desk staff is never very friendly. Been there several times and sometimes they don't even look at me and smiles are rare. I work for a hotel and this behavior is not acceptable.
Location & surroundings
Southland Casino Hotel
1550 Ingram Blvd, Blanton, United States
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Southland Casino Hotel
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