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Holiday Inn Express And Suites West Memphis An Ih
Memphis Area
1007 E Service United StatesView location
8.8/10Excellent907 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition9.0/10 9.0
Neighborhood8.2/10 8.2
Amenities8.8/10 8.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express And Suites West Memphis An Ih
With a stay at Holiday Inn Express and Suites West Memphis by IHG in West Memphis, you'll be within a 10-minute drive of Beale Street and Bass Pro Shops at the Pyramid. This hotel is 8.2 mi (13.2 km) from FedExForum and 14.3 mi (23 km) from Graceland.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
3:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The seasonal pool will be open from May to September.
- Pool access available from 8 AM to 10 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Spoken Language
English
Nearby attractions
Worthington Park
2.3 km / 1.4 mi
Southland Casino Racing
2.9 km / 1.8 mi
Southern Bancorp Stadium
5.4 km / 3.4 mi
Colonial Park
5.5 km / 3.4 mi
Mississippi River
6 km / 3.7 mi
Cypress View Golf & Recreation Club
6.3 km / 3.9 mi
Arkansas State University Mid-South
6.5 km / 4.1 mi
K & R Park
6.9 km / 4.3 mi
Tilden Rodgers Park
7.2 km / 4.5 mi
Rivertrace Park
10.6 km / 6.6 mi
Cannon Center for Performing Arts
11.4 km / 7.1 mi
National Ornamental Metal Museum
11.5 km / 7.1 mi
Mississippi River Museum at Mud Island
11.6 km / 7.2 mi
Mississippi River Park
11.8 km / 7.3 mi
Fire Museum of Memphis
11.9 km / 7.4 mi
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Holiday Inn Express And Suites West Memphis An Ih
100
reviews shown
Edwin
Good clean rooms nice staff I enjoyed my stay me my friend
Andrea
The breakfast was delicious and the staff was so friendly. The only complaint I have is that the floor of the bathtub was really torn up.
Mary
Very clean and the staff were all so friendly and kind.
The only negative with ALL the Holiday Inn Express for me was that they did not put coffee cups in the room, no pot either. There was no hand soap at this one.
The only negative with ALL the Holiday Inn Express for me was that they did not put coffee cups in the room, no pot either. There was no hand soap at this one.
Michelle
Very clean. Great breakfast
Cindy
Great hotel to stop at while traveling. Clean, friendly staff, great breakfast, comfortable beds and great location right off the highway. Will stay there again.
Tama
We could hear the highway noise. It was very loud...they had ear plugs, but don't like to wear them. That was the only issue
Deon
Great
Marcell
The bathroom was not very clean. There was a lot of hair on toilet and on pillows on the bed tub was not clean.
Kim
We had NO hot water!!! Staff was less than hospitable and did not make any attempts to compensate for the inconvenience of no hot water for showers
Reva
Parking was safe. Staff was friendly and helpful. The room was very clean. Breakfast was delicious!
Mario
Perfect place. Great staff. Great breakfast and clean rooms.
Steven
Be careful what room you pick on Expedia. I called the hotel itself and asked if a a 2 queen room was available. The front desk person said there is. The price on Expedia was cheaper than what she said, so she suggested I use that to book. I stayed on the phone with her until she received my reservation. I paid a little more and booked a 2 queen bed room. When my husband got there, it was 1 bed and a couch (not even a pullout). I called the front desk this morning and a different front desk person was rude and did not really care about the situation. She blamed it all on Expedia and that I need to reach out to them about having a wrong listing. I’m not sure what’s going on with customer service these days.
Jane
Beautiful newer hotel with good breakfast. There is highway noise but there are ear plugs provided in room. We were able to sleep fine without them.
Theresa
The positive of the experience was that the room was large. The staff at the front desk were beyond rude, the bathroom dirty, barely there water pressure, cheap towels and soap. A badly stained shower was the cherry on top. We could not get two queens so got a king with a sleeper sofa for our three person group. The sofa did not have bedding and once we were able to get it from the front desk, it badly fit the very thin mattress and would not stay on. The interstate was very close and extremely loud and busy. We stay at HIE a LOT and this was a really big let down.
Ashleigh
Good stat
Tiffany R
Room needs to be updated they painted the tub and you could feel the paint crumbs on the bottom of your feet. Phone didn’t work. Best thing about the property was the breakfast.
Carolyn
We're on a family road trip and had a \"spillage issue\" that required laundering a big body pillow that couldn't be done in a standard washer/dryer. The staff went above and beyond to help us get it clean and dry using their commercial laundry machine. They were incredibly kind and super helpful! So thankful!!
Julie
Great stay and good food for breakfast in the morning!
tina
Spacious room, very clean, friendly staff, and easy parking
Ann
Staff were very polite, however I was unaware we booked a hotel right next to a interstate and truck stop so it was very noisy. They provided ear plugs but...The breakfast was good. However, the carpet and flooring were filthy - when I got in the shower the shower floor was dark from the dirt on my feet. That is one thing that really puts me off about any hotel.
Kimberly
Clean rooms, fantastic staff and decent breakfast
Dennis
The usual good hotel stay.
Janet
It was great. We stayed 3 nights. I only had one issue and that was one morning they came in emptied trash and replaced towels but didn’t replace coffee or make the bed. It was like they got interrupted and just never finished. Every thing else was perfect. I know in some comments there complaints about hearing traffic noise. Yes it is close to interstate but we never heard any of that. No horns, no passing traffic. It was peaceful. Breakfast was wonderful. I do want to warn people…. Do not go to the Applebees down the road.
We went sat down, looked around and got up before our waitress could come and take our drink order. The place was nasty. I recommend Cracker Barrel next door.
We went sat down, looked around and got up before our waitress could come and take our drink order. The place was nasty. I recommend Cracker Barrel next door.
Charles
Location was easy from I 10
Reva
Very clean and quiet room. Happy, friendly and courteous staff. Delicious breakfast.
Kara
The room was nice and clean, the staff was friendly, check in/out was seamless. The thing that stood out the most though was the breakfast. We met Ms. Lisa, who was responsible for the breakfast. She made, by far, the best hotel breakfast we have had. It tasted like we were eating at home. Everything was seasoned, well cooked, and the area was spotless. We would 100% stay there again, especially if Ms Lisa was cooking.
Jenna
Very clean, friendly staff
Kourtney
Room was great; comfortable bed. Dinning room hostess were so nice and courteous!
Christopher
The room phone did not appear to be connected.
John
My first room (102) had a malfunctioning toilet but the staff immediately reassigned me to another (402). Very good work on their part.
Diane
Staff was extremely friendly!
Very clean and tidy property 👌
Very clean and tidy property 👌
LeAndrea
Very nice place to stay. Felt comfortable and safe. Quiet. Got a great nights sleep. Staff was accommodating and helpful. Gave breakfast a low rating only because it was a grab bag since it was a holiday and breakfast wasn’t the normal service, but I understand. I appreciate their effort in producing healthy options like yogurt and fruit.
michael
Clean room, friendly staff
Jose
Overnight stay everything was nice good breakfast
Jill
In my opinion the rooms could use a good scrubbing. They were cleaned but dingy
Elaine
Everything was great except there was no hot water in the shower that night. Staff was very sweet and helpful and we were pleasantly surprised how nice and quiet it was even though it was located just off the busy highway. We were on the backside of the property which probably was why!
Donald
Excellent facility, I really enjoyed my stay.
Dylan
Rooms arnt bad if it’s the newly remodeled rooms but the others are less than desired. Strong Oder you could live with in the room. Lack of maintenance and poor cleaning skills. Usually I have no problem here but it’s been a few months and it seems to I’ve gone down hill more than your normal average wear and tear. Friendly staff though
Chad
It served it’s purpose, I was in room 5 hrs to sleep
Valerie
The breakfast was great from taste to presence. Lisa the cook was awesome. The room was clean and I love the dove products provided. It was very comfortable.
Ghazi
Horrible experience could not sleep. People were swimming at the pool at 2 AM and having a party.
Charles
Worth the price. Safe and clean room with a great breakfast.
Paul
Good breakfast
LaTonya
Clean room...friendly staff
Annie
The staff was so welcoming and gave us information on Memphis. The room was clean and comfortable. Breakfast was hot and tasty with a variety of items. Hotel newer and modern.
Joshua
Clean pool and friendly staff
Philip
Very quiet though close to I40. Friendly staff and helpful. Breakfast was great.
Kimberly
I loved that it was easy to find pff the interstate. Room was very nice and spacious.
Janet
Beautifully clean & restful
We were returning home to Kentucky following a visit with family in Texas. We were greeted very personably by the front desk ladies and quickly checked in. Our room was spacious and scrupulously clean everywhere. We were very pleased to see that the top sheet & comforter were SEPARATE, so one could cover up with the lighter sheet if preferred. Everything worked well, including the lights, TV, and A/C.
The bathroom was well supplied with good quality hygiene items. It was very clean and well-lit.
Although the hotel was right on the highway, the noise of the trucks & traffic did not bother us. We got a restful night's sleep.
The morning breakfast was great! Many options for however one wanted to enjoy it. Everything tasted very good.
We would be happy to return to this Holiday Inn Express in West Memphis if we're traveling again, and we would not hesitate to give it our highest rating and recommend it to all.
The bathroom was well supplied with good quality hygiene items. It was very clean and well-lit.
Although the hotel was right on the highway, the noise of the trucks & traffic did not bother us. We got a restful night's sleep.
The morning breakfast was great! Many options for however one wanted to enjoy it. Everything tasted very good.
We would be happy to return to this Holiday Inn Express in West Memphis if we're traveling again, and we would not hesitate to give it our highest rating and recommend it to all.
Shayla
The room was update, comfortable, & clean. I saw a few ants in room but we never ate in the room. We went out to eat.
Amanda
The staff was friendly. The room was spacious, clean, and had a nice view. Hotel was in a safe and convenient area.
Mark and Kathy
Great cinnamon buns terrible sound proofing.
Noise from the interstate was so loud I had difficulty sleeping even with earplugs in and a white noise generator going. If I had known that it was going to be so bad I would have asked for s room away from the highway.
Ashley
We stayed here for one night. Everything was clean, it was a new property and the breakfast was excellent!!
Angelita
Nice and property is kept up.
Elona
Everything was fine, except the noise from the freeway. Non stop all night.
Curtistine
I had a great experience with my staff i felt very happy and peaceful. Will be back soon i love your hotel
Becky A
Facilities need some attention
We were put in the same room on our return trip as 2 weeks earlier. Sink was very cracked and cracks were stained. Toilet seat was chipped and carpet very stained by the closet. Maintenance needs should be given much attention.
Alice
Room was very nice. Breakfast was abundant, hot, delicious. Staff very nice. Would stay here again.
Abhilas
very good
jaJames
To start… side door for entry with card was not working. Stuck there with all our luggage. Then remote for TV didn’t work, was stuck on full blast! The ice machine on our floor didn’t work.. Staff was very apologetic and helpful with the remote situation..
Becky
Older hotel but an okay stay
Hotel and rooms are in need of repairs. Our sink was cracked, toilet was chipped and room also had a musty odor to it. The room was fairly clean though.
Christi
Nice accommodations and service. Would definitely stay there again.
Heather
NA
jeffrey
Great, easy, clean, fantastic complimentary breakfast and would absolutely stay again.
Travis
No complaints
Mary Linn
Good
Mark
Staff friendly.
Megan
Would stay again
Amanda
The breakfast was awesome! We were very impressed with the options there were. We were just passing through and stopped for the night. We were exceptionally pleased with our choice. Initially are AC in the suite was not working so they happily changed our room to another with the same layout as the original. The AC was working great in there. The gym was very nice as well and you have plenty of options to get a nice workout done. The staff throughout our whole stay was so accommodating and welcoming. One of the Best staffs we've encountered in our many stays. I say the staff because it was all of them, truly a well put together team.
I would definitely recommend this property to others looking for a short stay or even a longer stay. Very close to the freeway and also the casino.
We are ever passing through the area again we will definitely consider making this hotel are stopping point for a rest.
The only reason it has four stars on some of the items is because the AC was not working at the time but they did do very well and accommodating for that.
I would definitely recommend this property to others looking for a short stay or even a longer stay. Very close to the freeway and also the casino.
We are ever passing through the area again we will definitely consider making this hotel are stopping point for a rest.
The only reason it has four stars on some of the items is because the AC was not working at the time but they did do very well and accommodating for that.
mike
Too much noise
Charles
Friendly desk staff. Very helpful
Lori
Very clean, quick easy check in. Great breakfast buffet.
Denise
The room looked newly renovated. Everything was clean and crisp.
Kristen
Under renovation
Only one regular coffee thing. Discovered at 5 am. Please be sure two people can have caffeine.
Shower was scalding or ice cold.
Hotel is currently being renovated.
On the up side, the people were very nice. Breakfast was excellent.
Shower was scalding or ice cold.
Hotel is currently being renovated.
On the up side, the people were very nice. Breakfast was excellent.
Marc
Just average
patrick
King bed was old. The mattress sagging in the middle.
Linda
The property was clean and quiet.
Alisha
Great Experience
Mark
The shower head was inadequate for my needs they were not reach far enough the shower had no non-slip material in it and I almost fell and killed myself I would not recommend this hotel to anybody that is handicapped or otherwise cuz they obviously don't care about anybody the manager did not even apologize
Kenneth
Parking accommodations were great and the breakfast offered was consistent with other HIE locations.
Carleen
Holiday Inn West Memphis
The front desk person was not very friendly when I walked in. That can makes such a huge impression.
Our room didn’t have hot water so we had to move rooms after we had settled in. The new room had hot water but the faucet had to be turned just so to turn to warm.
The breakfast was great and the women working in the dining room were sweet and personable.
Our room didn’t have hot water so we had to move rooms after we had settled in. The new room had hot water but the faucet had to be turned just so to turn to warm.
The breakfast was great and the women working in the dining room were sweet and personable.
Edgar
Clean sheets and rooms. Shower needs updating.
Andrea
Great customer service. The noise from the freeway was loud so it took quite a while to fall asleep. Bed was comfortable and room was clean. Quick trip right around the corner for coffee in the morning.
james
Exceeded expectations!
Ethel
Great beds.
Haley
Staff were very nice and helpful. Room was what we needed for a family of 5 but the tub did not drain well so after 3 showers I was standing in ankle deep water while showering. Breakfast was good quality and variety but there were several pieces of hair in the batch of bacon; staff was quick to swap it out but it was clear the issue was from preparation.
Verified traveler
Staff was friendly, efficient and helpful. Facility was very clean. Breakfast was very good and kept stocked. Overall was a very pleasant stay.
Tasha
Nice property. Friendly staff.
Jennifer
Paper thin walls, needs new mattress but good breakfast
Lloyd
The facility can use some updates. Overall, the room was clean.
Maria
things in the room didn’t work and not handled properly.
no one at the front desk because they’re all congregating around the corner. poor customer service FYI this was the second hotel off I40 that was a horrible experience. especially after a long distance drive
no one at the front desk because they’re all congregating around the corner. poor customer service FYI this was the second hotel off I40 that was a horrible experience. especially after a long distance drive
Coleman
The room had mold black mold on the air conditioner vent. I couldn’t find a towel without someone else’s hair on it. The carpet is nasty and shower was not cleaned. I frequent here and this hotel is consistently getting worse.
John
I only have positive things to say, The staff all were courteous and helpful. The room had plenty of space. Very quiet and I had no problems sleeping. The breakfast bar was good. The rate was reasonable. I would stay here again if I come back to the area to visit.
KENNETH M
Very nice and spacious room. The guest service and maid very friendly
Lesa
Quick family update overnight. Nice breakfast options both hot and cold.
Janet
Comfortable hotel, the main reason for choosing this over similar hotels was on-site EV chargers.
Jennifer
Very nice hotel. Close to Bass Pro Pyramid.
Shiv Kumar
Excellent and clen
Very good..
Verified traveler
Overnight stay while travelling with family
The front staff was friendly and helpful. Good breakfast selection in the morning. We got a pull out sofa bed for one child but it was in such bad shape and uncomfortable we just all squeezed into the queen bed. The bathroom was updated however the paint was mostly peeled out of the tub, looking terrible. The hotel was quiet and good for 1 overnight. Didn't feel the price was worth what we got, especially since the sofa bed was so uncomfortable (and we don't usually have high expectations for sofa beds. The regular beds were comfortable though.
Location & surroundings
Holiday Inn Express And Suites West Memphis An Ih
1007 E Service United States, Memphis Area
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