Name: Holiday Inn Port St. Lucie
Address: 10120 S. Federal Highway, Port St. Lucie, 34952, US

2/10

Poor

28 Jun 2026

Marlee

Gym was closed. There’s no vending machines. The bedding on one bed was filthy and smelled like arm pits. The carpet was sticky and felt awful. Hair in shower. Only shower. Tub filler was stuck up. Reeked of skunk weed.

Partner

10/10

Exceptional

25 Jun 2026

Thomas

Very friendly people

Self

10/10

Exceptional

24 Jun 2026

Deb

A/C in room WONDERFUL…..Lobby & Restaurant TERRIBLE.

Self

10/10

Exceptional

24 Jun 2026

Jennyfer

its the perfect place to stay a night a night after a long day of driving

Self

10/10

Exceptional

21 Jun 2026

Davi

Everything was great very polite and welcoming stuff breakfast good

Self

6/10

Pleasant

09 Jun 2026

AnneMarie

Clean room, outdated but satisfactory. Sketchy neighborhood.

Friends_and_family Family

2/10

Poor

08 Jun 2026

Alex

I am extremely disappointed with my stay at the Holiday Inn Port St. Lucie.
From the moment we arrived, the room felt excessively humid and had a strong musty odor. My wife suffers from severe allergies and asthma, and the conditions in the room made her symptoms significantly worse during our stay. We travel with a hypoallergenic service dog, and we were informed that we could only stay on the second floor because the other floors were designated as non-pet floors. Unfortunately, the second floor appeared to have the worst humidity issues in the hotel.
The windows were constantly covered in condensation, and nearly everything in the room felt damp. The carpets were wet, the pillows felt damp, the sheets felt damp, and even the bathroom floor seemed perpetually wet. The excessive moisture created a very uncomfortable environment and raised concerns about air quality and potential mold issues.
In addition, the room was poorly maintained. The lamps were covered in dust, and the bathroom door would not close properly.
For a nationally recognized hotel brand, I expected a clean, comfortable, and properly maintained room. Instead, we experienced an uncomfortable stay that negatively impacted my wife's health. I would not recommend this hotel to anyone, especially guests with allergies, asthma, or other respiratory conditions, until these issues are addressed.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

James

Room was clean, pool was amazing! Breakfast was not included we were told.

Friends_and_family Family

2/10

Poor

04 Jun 2026

Catherine

Glass all over pool back area an in pool edge went and told front desk who said maintenance would be there 3 hrs later no one showed no apologies no conversation nothing place is very runned down smells funny room was not great definitely not a hotel that should be charging 130 a night jaccuzzi not working not even water level and outside bathroom was filthy

Partner

10/10

Exceptional

01 Jun 2026

Donald

perfect

Self

10/10

Exceptional

31 May 2026

Davi

Everything was perfectly !!
clean room , stuff, Air Conditioning, shower amazing.

Self

4/10

Poor

25 May 2026

Melissa

The hotel is being remodeled. The elevator made a strange noise which left us feeling like we might get stuck inside. When we took the stairs, we had to walk through a hall that was under construction. We wanted to use the hot tub, but there was a sign that the pool was closed until the next day. So while the pool is what helped us to decide to book the hotel, in the end, we weren't even able to use it. The clock in the room was fast. I thought it was 9:30 am but when I checked my phone it was actually 7:30 am.

Some positives:
The price was good for one night ($133) on Memorial Day weekend.
The staff was friendly.
The beds were comfortable.
The bathroom had hot water and good pressure and seemed to have been remodeled.

Would I stay here again? Probably not.

Friends_and_family Family

2/10

Poor

17 May 2026

Tiffany

We had a handicap room and it had the bars and a seat but the water goes everywhere and me and my husband slipped. I told front desk and she said she would just tell maintenance

8/10

Excellent

14 May 2026

Adriana

The pool was not as great as it looks on hotel.com. The staff was excellent all shifts. Room very clean.

Partner

6/10

Pleasant

12 May 2026

Edison

No safety depoit boxesin the room, no microwave, shower rusty, old furniture, no night stands, no bedside lamps etc lastly we should have gotten breakfast for all three of us and we didn't.

Family

10/10

Exceptional

11 May 2026

Celia

Great breakfast! Super kind staff, Karen and Cristian were amazing! Cant wait to be back!

Self

10/10

Exceptional

01 May 2026

Enid

The only thing missing was a complimentary breakfast.

Self

4/10

Poor

26 Apr 2026

Michele

First room we had was dirty, the room we moved to was better but it is very outdated and they didn't have enough pillows to give us one for the pullout sofa. Smoke alarms went off at 1:45AM and we had to evacuate the building. The fire department determined it was a faulty smoke detector in one of the rooms. They have cameras in the hallways and the wiring is just stapled to the ceiling and the walls, the place looks very shady. We left after the first night, we were supposed to stay two nights.

Partner

6/10

Pleasant

18 Apr 2026

Vanessa

The staff was very pleasant, however the smell of mildew was over powering. The room also smelled like mildew the towels for the pool were tiny and thin. The pool area is nice and the hot tub was ok but Luke warm. The hotel is old but we stayed one night.

Family

2/10

Poor

14 Apr 2026

Aura

Rooms are só dirty carpet very dirty and lamp shades look like storm had pass by i am really disapointed no ice Maxine was not working i reply to complain they did not say anyting staff was nice other than that no 0 points to it pilow dirty i got in 2 am from my party and just not well keep property widoys full Milldue

Self

2/10

Poor

07 Apr 2026

Maude

Restaurant fermé. Forte odeur d’humidité dans la chambre. Suite avec lit double. Moisissures.

2/10

Poor

21 Mar 2026

McKayla

Staff great, rooms dirty, hotel old, wires exposed, mold and rust throughout. Carpet awful. Smell terrible.

Family_with_children

6/10

Pleasant

17 Mar 2026

Leakhena

The staff were excellent. Very friendly and helpful. The room itself was comfortable but a bit outdated, with limited outlets and no USB charging ports, which made it a little challenging to work and charge devices at the same time. Overall, fine for a family trip but not the best for a work trip.

Partner

2/10

Poor

16 Mar 2026

Hynde

The most disgusting hotel I have ever been to.
There were uncovered electrical wires in the hallways. There was MOLD in the bathroom ceilings, the carpet was wet, the beds were wet. Rusty fire sprinklers.
I will be reaching out the health department of Martin county for an inspection to be done in the building as I don't think it's safe for anyone to sleep in that hotel.
Summary of charges

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Marjorie

Good place to stay.

6/10

Pleasant

09 Mar 2026

Gregory

The place is OK for the price. The rooms are a bit cramped and dated. The picture of the pool is deceiving- it looks nothing like that and is positioned right next to a road with significant traffic noise. . Staff is professional and excellent but the property is average to below average.

Self

4/10

Poor

02 Mar 2026

Steven

Place looks like it is falling down needs major upgarde . Looks like unfinished projects everywhere!! Hall ways funky smell .
Front desk had a guy in a sleeveless shirt !! So unprofessional

Family

2/10

Poor

02 Mar 2026

Denis

Stains on the Couch. Lots of garbage and people walking around the parking lot.

Family

4/10

Poor

28 Feb 2026

Shanna

25 years ago this was a popular hotel and well taken care of. It’s not being maintained at all. Everything from the front entrance glass to the elevators were dirty and had grime. The hallways to the room have ceiling tiles missing, several cable lines run on the outside of the walls, it’s a mess. The rooms are outdated and need a total overhaul. The entire hotel needs a full renovation. I would not recommend this hotel.

10/10

Exceptional

27 Feb 2026

Anthony

Very nice staff. Accommodating.

2/10

Poor

21 Feb 2026

joseph

Rip off. Run down. Needs to be completly remodeled. $300 should've been for a 3 night stay

2/10

Poor

17 Feb 2026

Fadil

The worst place ever

10/10

Exceptional

22 Jan 2026

Marelys

Perfect

Business_and_leisure

2/10

Poor

22 Jan 2026

joe

.

2/10

Poor

21 Jan 2026

Fakhri

Yes

2/10

Poor

20 Jan 2026

Ernest

Didn’t not stay , it was dirty,and smells

2/10

Poor

18 Jan 2026

joe

Bathtub was unclean and floors unkept. Extractor fan was annoying and loud. Musty smell throughout. Toilet paper roll half empty and there was no soap to bathe. I've stayed here before and this was by far the worst experience ever. I'm never staying here again. Also, there were homeless people living in the parking lot, no security guard available.

Leisure Pet

8/10

Excellent

05 Jan 2026

Gary

The Staff was great very accommodating so friendly

Hotel needs a refresh

2/10

Poor

01 Jan 2026

Robin

Gross

4/10

Poor

27 Dec 2025

Adi

The room smelled very bad

8/10

Excellent

27 Dec 2025

Daniel

One mattress bed in room 824 needs to be replaced

2/10

Poor

20 Dec 2025

Miyolie

The room was cramped and uncomfortable.

Business Partner

8/10

Excellent

16 Dec 2025

Roukyia

Room was old looking with rust around the door to the inner one bedroom suite. Tub needs to be changed but it was a safe place for the night

Leisure Partner

8/10

Excellent

08 Dec 2025

Edward

The room was spot less and the staff was very helpful.

Leisure Family_with_children

2/10

Poor

04 Dec 2025

Andrew

We got to our floor and the entire floor smelled musty. The carpet in our room felt slightly damp. There was what appeared to be blood on the blanket for the bed, it looked like it had been through the wash but the stain was still there. I went downstairs and the guy at the front desk apologized and got me a new set of bedding right away which was nice, but the new blanket we were given was shredded in multiple areas - it looked like it had been eaten through by moths or something. It was already late so we just roughed it out.

Leisure Partner

6/10

Pleasant

29 Nov 2025

Michael

Justin rocks

Leisure Self

2/10

Poor

21 Nov 2025

Katrina

This place needs a complete renovation. The rooms have that moisture/moldy smell. The has issues flushing and the exhaust vent for the shower does not work.

The gym was closed and under renovation so there was no access for the week.

The hotel has a nice pool and the website states it is a heated pool. However, the pool felt like ice water. I asked the front desk if the pool should be heated and they confirmed it “should” be and I proceeded to advise them of how cold it was and she said she would call maintenance. The next day, I checked the temperature and same ice cold water. I checked with the front desk again and I got the same response, I’ll call maintenance. No one ever showed up outside.. we decided to head back in after an hour and asked if anyone would be checking the issue with the heater and they claimed they need a part and wont be there until next week. Lovely!

I would not recommend this place due to the outdated rooms, moldy smell and lack of amenities

Leisure Family

4/10

Poor

21 Nov 2025

vidyanand

It was only 1 night but the room was damp and felt unclean. Staff was great.

Leisure Partner

8/10

Excellent

19 Nov 2025

Gail

A bit rundown and bed hard. The bathroom was very small but the room was big. Ok for the price.

Business Self

4/10

Poor

18 Nov 2025

Evelyn

The room had mildew smell

Friends_and_family Family

4/10

Poor

18 Nov 2025

Thomas

Furniture is old and damaged. Engineer didn’t speak English or Spanish.

8/10

Excellent

17 Nov 2025

Luis

Clean room and I loved the hard floors instead of carpet. Made the space feel much nicer. Great stay at the Holiday Inn in Port St. Lucie!

Business

10/10

Exceptional

29 Oct 2025

Vincent

Dan is awesome! I’ve booked hundreds of hotels and by far he has given me an experience like no other

Business_and_leisure Family_with_children

4/10

Poor

28 Oct 2025

Christine

Very outdated. Rooms were not cleaned duily. They appeared very short staffed-- But the people were nice

Leisure Partner

4/10

Poor

27 Oct 2025

Stan

Room was clean and cold by the time we checked in however I purchased a king size bed for my stay and it felt like it was a full-size or a queen mattress. Anything that was metal inside the room was kicked in rust., carpet was wet and felt moldy, of your signs of water stain on the ceilings, outdated television, did not feel cozy at all. This was only a place to lay my head for the night.. I would not even think of spending a second night.

2/10

Poor

27 Oct 2025

roel

Room was old and smelled bad, carpet was nasty i was scared to walk on it

Friends_and_family Family

4/10

Poor

26 Oct 2025

Ana

Old bathroom, no light in the room. The outside of the building is totally different compare to the rooms.

8/10

Excellent

16 Oct 2025

Sharon

The air conditioning worked amazing, the room was very clean and everybody was very friendly.

Friends_and_family Family

2/10

Poor

13 Oct 2025

Stephanie

Not happy at all! Rooms smell modly, carpet was constantly full of moisture. They double charged me for my stay.

Business

10/10

Exceptional

10 Oct 2025

Daylin

Good

2/10

Poor

06 Oct 2025

Holly

Elevators out of compliance. Safety Hazard.

The morning staff, cleaning staff, and breakfast staff were wonderful. The hotel is extremely out dated. The carpet, furniture, flooring, and other amenities were falling apart and the elevators inspection certificates expires in August of 2025 (it’s now October). We paid for a king suite and were given a double bed with a king suite rate and told that they don’t have any king beds on the property. The evening staff kept telling guests that the room keys were deactivated and the only he had a master key to allow guests in and out of their rooms. When another couple requested to be let into their room he told them they had to sit and wait until he was ready to walk them upstairs and when they understandably complained he hopped over the counter and threatened physical violence. The sprinkler systems are rusted over and the carpets are damp throughout the building. There were prostitutes waiting for rides in the lobby and the evening staff was making cash deals out front. 10 out of 10 do not recommend this property. I can’t believe Hotels.com would do business with them.

Business

2/10

Poor

29 Sep 2025

Raymondo

The staff were very friendly, and it's clear they are doing their best to maintain the building. However, it appears that some areas could benefit from additional care, as the building's age is noticeable, and there is a musty smell. With a bit more focus on maintenance, this space could be even more welcoming.

Business_and_leisure Self

4/10

Poor

26 Sep 2025

Katrina

Run down, dirty looking carpet, rust on the doors and dripping faucet. Laundry is the worse, one is broken, one ate my coins and the drier doesn’t heat up. The only thing that i can say are the front desk are the most helpful with my stay. The rest of whats in this hotel are terrible. Not ever coming back nor recommending this place.

Business_and_leisure Family

8/10

Excellent

26 Sep 2025

James

Not bad for the price at about $100/night. Definitely an older hotel, but clean and well kept. It smelled a little musty and the furniture was wildly outdated!

Business

8/10

Excellent

22 Sep 2025

Ernesto

Great service, The front desk clerk was able to help me.

6/10

Pleasant

19 Sep 2025

Daymar

The Hotel need some remodeling and cleaning

Leisure Partner

4/10

Poor

15 Sep 2025

Oscar

The only thing I can say is the bedroom beds are not the one I was supposed to have on because they said it's queen but it's not they full sized

8/10

Excellent

04 Sep 2025

Ernesto

Very helpful with my reservation

10/10

Exceptional

23 Aug 2025

Christopher

yes

6/10

Pleasant

19 Aug 2025

Jonathan

Hotel is clean but is not inexpensive. About $90 a night. Laundry room has dryers that do not get hot, so you’ll never get done, and they are coin operated. You will be up all night. No breakfast except if you pay a seedy little restaurant in the hotel. Loud barking dogs are common. Hotel rooms and hall smell like lavender.
TVs don’t work. No microwave in room. You can’t heat food. Pet fees are reasonable.

Business Self

10/10

Exceptional

17 Aug 2025

Betsabe Lynette

.

8/10

Excellent

07 Aug 2025

Thomas

Nice waterfall on pool

10/10

Exceptional

26 Jul 2025

Michelle

All the staff was friendly. Especially liked Lisa that was in the breakfast area.
Roomed smelled and looked clean. Only complain is I thought the elevators could be cleaned up a little inside.

Leisure Family

8/10

Excellent

22 Jul 2025

Michelle

Great stay! The pool was amazing, love the waterfall. Breakfast was good and served hot. Employees were very attentive. The room could be upgraded but overall we had a great stay.

Leisure Partner

6/10

Pleasant

07 Jul 2025

Jennifer

It was a bummer that the pool was closed for my entire stay. It looks beautiful. The room I was in was not renovated yet (renovations in progress throughout hotel) and it smelled a little musty. Also the tv didn't work well. Believe it or not, the reception was poor. I'd probably stay again though because it is so close to where my kids live.

Leisure Self

6/10

Pleasant

07 Jul 2025

Chantal

I’m not sure why but my hotel room constantly felt damp from humidity. I thought the AC helped but when I came back from being out one day it still felt damp in the room and the bedding and carpets even felt damp.
I’m also bummed the pool wasn’t open yet because that was the feature that had me choosing this hotel above others

Leisure Self

4/10

Poor

07 Jul 2025

Raymond

Below expectations.

First, I booked a King for one of the 2 rooms we booked and this was done with the hotel receptionist. It was NOT available when we checked in. They gave it to someone else. Both rooms (231 & 233) were damp. The rug and the linens were damp, and the rooms had a dampness to them. My tub and sink would not drain properly. Water came up over my feet when I was taking a shower. Our rooms were not cleaned on Saturday while we were out. We did not say anything to the personnel as I expected to do it this way.

Partner

2/10

Poor

28 Jun 2025

Chelsie

I booked this hotel on a trip and chose it because it had a pool. Upon arrival, we discovered the pool was not operational, neither was the fitness area. I would not have chosen this property if I would have known it didn’t have an operational pool. I feel as though advertising it was misleading to customers and that is a poor business practice.

Leisure Family_with_children

10/10

Exceptional

28 Jun 2025

Juan

Nice room

Business

10/10

Exceptional

26 Jun 2025

Vladimir

Good hotel

Business Self

10/10

Exceptional

15 Jun 2025

Flavio

The staff was very friendly and eager to help with any needs

4/10

Poor

15 Jun 2025

Matthew

The room was wet. The entire floor/carpet was wet and the beds were damp as well.

Leisure Family

8/10

Excellent

07 Jun 2025

Carlo

Great service

Business Self

6/10

Pleasant

26 May 2025

Vamela

Didn’t let us check in when we got there. Very adamant about the 4 o’clock check in. Wasted $50 in left over seafood because we couldn’t check in nor had a refrigerator to put our left over food in

Partner

10/10

Exceptional

24 May 2025

Micheal

I like it

Business Partner

6/10

Pleasant

24 May 2025

Verified traveler

The room was cold like i enjoy. They answered text and issues quick. Jacuzzi was cold though and that we wanted hot. It filtered because resorts we stay at are nasty and don't filter.

Business

2/10

Poor

19 May 2025

Chrisnaire

Horrible stay and room was wet and switched rooms left my daughters asthma medicine, then tried to go back to get it but staff threw it away, no designated smoking areas

Leisure Family_with_children

2/10

Poor

19 May 2025

Kristin

The room was dingy and not clean. The bathroom was not clean and the faucet in the shower dripped. Will not be staying at another holiday inn anytime soon.

2/10

Poor

14 May 2025

Betty

The staff was nice and accommodating since my first room smelled like cat urine. I was moved to a different room with clogged sink. It was so late, I decided to stay in the room. The nice lady at the front desk gave me and my little one complimentary breakfast for our troubles. But the hotel itself is disgusting and dirty. Only nice thing was the pool and breakfast was good.

Leisure Family_with_children

8/10

Excellent

08 May 2025

kristen

Could use improvements but overall okay stay.

Leisure Family

2/10

Poor

04 May 2025

Deborah

Horrible customer service

The toilet was not operating I complained four time to nor avail. They sent someone to the room twice just for the toilet to flush once after they left. Complained again they stated they had no one to assist at 3:44 in morning. I requested part of a refund just to be told I had to go through hotels.com. I need a refund!

Business

2/10

Poor

28 Apr 2025

Miriam

Outdated and disgusting hotel.

Self

6/10

Pleasant

26 Apr 2025

David

Not the best experience. Room was not the cleanist i have stayed in. Curtain would not close (broken and frayed materiel). Informed the desk and they said they would send someone to repair but they never did during the 2 days before i checked out. Room looked very used with sopts on the couch. Also check in was lengthy even though i did the precheck. Front dest had no idea with the costs i prebooked through Expedia were. Right now there is still an extra $130 on my card that has not been removed?? Will probably have to dispute with AMX.

Business_and_leisure Partner

8/10

Excellent

22 Apr 2025

Adam

The abandoned building next door has trash all around it. The hotel itself is being renovated so that was an inconvenient the restaurant is not open all day long and their food is not that great and my room smelled like what paint and maybe I'll go back once the renovations are done but I don't recommend this hotel until they're done also the people next door to us were smoking weed and we notified the front desk three times and they did nothing

Leisure Family

2/10

Poor

21 Apr 2025

Ivan

Bad

Business

2/10

Poor

16 Apr 2025

Kevin

I know that the facility was about to go through renovations but that said, the tub didn’t drain, th smell though out was one of dank and mold. The room was never restocked between nights. I didn’t have the time to voice my concerns to the desk although other guest had complained as I was leaving.

Business Family

4/10

Poor

13 Apr 2025

Tina

Will never stay there again

Leisure Self

10/10

Exceptional

12 Apr 2025

Elliott

The property staff was extremely accommodating they were understanding of my situation and a complete pleasure to work with. Even though the property is a bit older my stay was enjoyable

Leisure Family

10/10

Exceptional

12 Apr 2025

Thushara

People working there were very nice and friendly. Got a nice room with a table in it too. Got to use the hot tub in the morning.

Friends_and_family Friends

2/10

Poor

12 Apr 2025

Klara

The toilet had no water.