Victoria Apartments

10/10

Exceptional

02 Jun 2026

Kimberley

Check in process was easy and staff were very lovely! Room had everything we needed for our stay and matched the listing accurately. Great location also!

Partner

4/10

Poor

22 Mar 2026

Jim

Pros: reasonably priced

Cons: definitely not posh. Bare cinder-block walls. Cramped. Very few available power outlets.

We booked a 2-bedroom apartment. When we checked in, the apartment had tiny kitchen, ensuite, and 3 rooms as advertised, but in the 3rd room which should have been a lounge, they had crammed in two more single beds, a small breakfast table and chairs, an no lounge furniture. I suppose the apartment could have slept 6, but they would have had to take turns standing up.

Partner

8/10

Excellent

09 Mar 2026

Sharon

Other rooms were noisey however great stay

Family

2/10

Poor

29 Nov 2025

Cathlen

The check in reception desk is about a 4mins drive from actual room you’re staying in which wasn’t convenient at all. Arriving at the apartment, the carpet was filthy! It needed a major clean asap. We refused to walk around without shoes on because of this. The bathroom has no shades so you’re in full view to the outside when taking a shower at night despite having the privacy window, not acceptable. Back door didn’t completely close when shut which is a safety risk. Locks need a major upgrade. Room service needs improving. The beds were not made, and towels were not replaced. Quite a horrible stay, do not recommend.

Leisure Family

6/10

Pleasant

22 Nov 2025

Evelyn

No milk to make drink. Curtains need to be hung properly and carpets could do with being renewed

10/10

Exceptional

04 Nov 2025

Helen

They have good tea bags! And good coffee. Always the mark of a good motel. Good cooking facilities too.

Leisure Self

4/10

Poor

07 Aug 2025

Jodine

The area it was in was very convenient but paying a breakables bond on a property that needed fixing in the first place was ridiculous. Luckily we took photos of what was already damaged when we first walk in. Place is in desperate need of a renovation

Leisure Family

8/10

Excellent

03 Jul 2025

Asha

Comfortable Stay

The stay was comfortable & nice as the apartment was clean and very spacious. So close to the city and amenities of where we needed to be for the hockey tournament. Good customer service was given from checking in. It was a good place for the stay and days there we were there and reasonable priced.

Partner

6/10

Pleasant

16 Apr 2025

Jonathan

Cheap and cheerful/nasty (depending on your mood)

Old block of flats now used for short stay accommodation (probably because the previous owner didn’t want to spend money bringing them up to healthy homes standards). The office is located offsite at another motel.
Cheap and served the purpose of somewhere to sleep, but not much more than that

Friends_and_family Family

6/10

Pleasant

13 Apr 2025

Melanie

The room needs a lot of maintenance and updating. Bed is so uncomfortable.

Leisure Partner

4/10

Poor

11 Nov 2024

Russell

Property is run down, carpet is dirty, kitchen cupboards are just hanging on.
But you get what you pay for.

Leisure Partner

2/10

Poor

29 Sep 2024

Nigel

Do not stay here. Check in is off site at another hotel. The check in person was so rude. The hotel itself had wires hanging out the front, not enough cutlery, no dryer (as said full laundry), no washing detergent, weird shower that was half a meter off the ground, no couch to sit on. Cleaning staff tried to rush us out before checkout. Keep looking for something else!

Leisure Family_with_children

8/10

Excellent

04 Aug 2024

Simon

Great value. Nice and clean. Basic but we knew that it would be for the price. Was better than we expected.

Leisure Family_with_children

8/10

Excellent

22 Jul 2024

Jim

We thought the unit could do with a serious makeover. Some of the paintwork is very worn. The shower enclosure step is quite high and dangerous for those whose mobility is compromised. A new shower would make a big difference.

Leisure Partner

6/10

Pleasant

07 Jul 2024

Waitapu

Shower is a high step up to get into it, cold tap is actually the hot tap very dangerous. Rooms were cold even with the heat pump on all night, concrete walls by bed had to use pillows behind back when leaning on it. Queen size bed was hard, had to use single beds

Leisure Family

4/10

Poor

06 Jul 2024

Robert

The property is very old and rundown. Carpets were very old worn and dirty it was cold and inviting

Business Self

6/10

Pleasant

05 Jul 2024

Jordan

Had to call noise control on the neighbouring properties several times. Also couldn’t get tv to work, rung reception to get someone who didn’t know what tv the property actually had. Parking was terrible also.

Leisure Family_with_children

4/10

Poor

18 Jun 2024

Jennifer

Checking in at the property was inconvenient, given that it was located at a separate property not overly close (driving distance) to where I had booked.

The unit itself had a fine kitchen and facilities for that, and the sheets were clean but not really comfortable. No additional blankets were provided.

The carpeting was terribly dirty (turned my socks dark grey), and the bathroom was awful - dirty floors and walls, and the shower has black mould all along the top.

The door also didn't seem overly safe, with no option to use a deadbolt at night.

Business Self

4/10

Poor

24 May 2024

Susan

Check in was inconvenient going to another property, the shower was mouldy it was a cold room even with heater there were no extra blankets or pillows. Was super noisy with some sort of banging in pipes or something that kept us up all night. Will not return to this property.

Leisure Family

6/10

Pleasant

16 May 2024

Rob

Older property. Clean and close to CBD

Business_and_leisure Family

4/10

Poor

29 Apr 2024

Tiffany

Would not stay again, had rennovations going in one of the units and it started extremely early we were there on holiday rooms were not serviced appropriately

Leisure Family

8/10

Excellent

28 Apr 2024

William

It suited our purpose

Leisure

6/10

Pleasant

27 Apr 2024

Lynley Ruth

It's a dumb idea having to check in at another venue and as we were 3 elderly ladies I asked for a ground floor unit but we were put upstairs in a unit where the shower was about 12 inches off the floor as a consequence only one of us had a shower. Also the young gentleman on reception had a broad accent and I found it very difficult to understand him.

Leisure Friends

8/10

Excellent

26 Apr 2024

Flora

Unique, no dryer

Leisure Family

8/10

Excellent

26 Apr 2024

Liam

Clean and comfortable apartment. Kitchen facilities were good. Bathroom a little dated but clean and functional. Washing machine was great, just no where to dry things. Short walk to supermarket and other shops

Leisure Family_with_children

10/10

Exceptional

06 Apr 2024

Tusiga

Friendly and easy access to transport

8/10

Excellent

05 Apr 2024

Ethel

Good price

Leisure Family

6/10

Pleasant

04 Apr 2024

Mel

Overall we enjoyed our short stay. It was an old place and could have done with a bit of maintenance- toilet door didn’t slide, walls were quite dinged and marked etc. However given the price we paid we weren’t expecting anything Flash.

Leisure Family_with_children

6/10

Pleasant

08 Mar 2024

Ann-Maree

It was a good location easy to get to and great communication. Just dated and dirty really. Beds, linen towels general cleaning was good additional cleaning like the walls, carpet etc not so nice.

6/10

Pleasant

24 Feb 2024

Howard

Excellent WiFi.
Kitchen & toilet floor is too sticky.
Very high step getting in/out for the shower, need to be careful.
Overall hardwares are old, for short stay is fine.

Leisure Family

8/10

Excellent

13 Feb 2024

Dave

Tired.

Leisure Partner

8/10

Excellent

27 Jan 2024

Rachel

Great location. Shower is raised and could use a step to safely get in and out. Other than that, room was tidy, spacious and comfortable.

Leisure Family

6/10

Pleasant

09 Jan 2024

Tara

It looks like it backs on to property where people are housed by Kainga Ora

Leisure Family_with_children

6/10

Pleasant

06 Jan 2024

Lianne

Ive stayed here on 4 separate occasions now and it's been great, however had my stay ruined by a couple of extremely noisy tenants till the wee hours of the morning so am hesitant about returning.

Leisure Partner

10/10

Exceptional

31 Dec 2023

Jacob

Thank you for a great stay

Business_and_leisure Friends

8/10

Excellent

28 Dec 2023

Ben

Good location and parking. It’s good value for a larger family. Basic and functional

Leisure Family_with_children

2/10

Poor

11 Dec 2023

David

It is an old property and to cover the pervasive smells it was heavily sprayed and I couldnt stay the heavy chemical spray brought on my asthma. An absolute shocker.. I want a refund.

Leisure Self

10/10

Exceptional

10 Dec 2023

Kalolaine

Best place out of all the places I went also affordable…

Business_and_leisure Family

6/10

Pleasant

30 Nov 2023

Salomo

So not too bad for being cheap in Hamilton, but you cannot stay there with your kids. The door does not lock from the inside. Kids opened the door and slipped outside, 4 year old, was trapped outside screaming for us. Luckily we heard her. That is not good for kids. We decided to pack our things and go back home for we could not take that chance in the middle of the night.

Business_and_leisure Family_with_children

6/10

Pleasant

30 Oct 2023

Philippa

The property was clean, plenty of parking, but y the appartment was old and tired, curtains not complete and the tv was only Netflix. Could do with a paint job and new furnishings. Good for the price.

Leisure Partner

8/10

Excellent

18 Oct 2023

Telesia

Property was clean, beds were great. Felt the floor of toilet could do with some scrubbing. Everything else was good.

Leisure Family

6/10

Pleasant

18 Oct 2023

Boaz

We liked the clean sheets but the unit is feeling very tired and rundown. Does need a facelift.

8/10

Excellent

18 Oct 2023

Melenaite

good and safe for us. We would stay again. Thanks

Leisure Friends

6/10

Pleasant

16 Oct 2023

Jenny

Unfortunately I did not research enough I’m disabled and it was upstairs and I was unable to use the shower also I did not read finer print regarding key not ideal when you’ve travelled from up North Teceptionist great whe we found her so experience not yr fault

Family

4/10

Poor

29 Sep 2023

Brigitta

Property needs a re vamp. Very old and dated. Box shower with a curtain and you needed to step up in order to get into the shower.

Leisure Self

8/10

Excellent

24 Sep 2023

Christine

The unit was a lot bigger that I though
The shower was a bit tired
Enjoyed our brief stay

Leisure Family_with_children

8/10

Excellent

15 Sep 2023

Alice and Shane

The service I received was amazing thank you

Leisure Self

10/10

Exceptional

13 Aug 2023

William

Really cool property to stay at overall!

Leisure Family

8/10

Excellent

10 Jul 2023

Dale

Good value for locality. Beds not the most comfortable that we've slept on. Clean and tidy.

Leisure Family

4/10

Poor

04 Jun 2023

Peter

It was comfortable to stay in other than the shower

Leisure Partner

6/10

Pleasant

28 May 2023

Stanley

Very basic. The unit very tired. We could not work the tv. Suggest some written instructions.

Leisure Partner

6/10

Pleasant

25 May 2023

Esther

The property was very clean, location is very good.
Just had a problem with parking. Driveway is quite narrow and there is plenty of space in the back of the building. Cars shouldn’t be allowed to park in the driveway.

Self

6/10

Pleasant

19 Apr 2023

Carol

Unit was nice and clean but definitely needs some maintance repairs.

Leisure Family

6/10

Pleasant

11 Apr 2023

Lisa

Property was as expected which was fine for nights stay.
Without having manager/reception on site? it was the drunken people upstairs (who appeared to have been locked out maybe) banging, arguing, very loud abusive language. Thought our car parked in front of our apartment was going to get damaged. Felt very unsafe with kids and kept awake from 3am with them coming and going.

Leisure Family

10/10

Exceptional

06 Apr 2023

Rémi

Close to the central city with all amenities within 20 minutes, of walking distance.

Leisure Self

6/10

Pleasant

03 Apr 2023

E

Low shower pressure and dirty carpet

The carpet floor beside the single beds had stain of food left by previous tenants. The shower's water pressure was unacceptable, the water pressure was like an adult's urinating.

Friends_and_family Family

8/10

Excellent

02 Apr 2023

Sanjay

Poor Customer service

Business_and_leisure Self

6/10

Pleasant

08 Mar 2023

Jason

Clean kitchen and comfy beds. Plenty of space.
Broken toilet door, dirt behind fridge. Shower needs replacing

Leisure

8/10

Excellent

01 Mar 2023

Ethan

Great for the price

Business Friends

2/10

Poor

21 Jan 2023

Hilda

The word apartment is over rated

10/10

Exceptional

03 Jan 2023

Makoya-Che

Rverything was good

Leisure Family_with_children

2/10

Poor

31 Dec 2022

Bailey

No inform off bond money room was filth broken wood on top story shower was broken its right next to where prison offenders stay manger i delt with was really unprofessional and rude the apartments were in a really bad state would bot not reccomend to anyone stay away

Leisure Family_with_children

10/10

Exceptional

18 Dec 2022

Marilyn

It was nice and quite

Leisure Family

4/10

Poor

11 Dec 2022

Lorraine

Toilet cistern wasn't working properly, shower step was mouldy etc

Business_and_leisure

10/10

Exceptional

20 Nov 2022

Marama

The place was lovely and clean. Had everything we needed.

Business

8/10

Excellent

04 Nov 2022

Warrick

Super central to CBD, as excellent value for money for the 3 bedroom apartment

Leisure Self

4/10

Poor

03 Nov 2022

Abbymae

Its not what i was expecting. It was dated, and looking a little worn. It looked so much better in the photos.
There was a very musty smell, and a stain that looked like dried vomit on the carpet by the bed. Everything else was fine though.

6/10

Pleasant

30 Oct 2022

richard

Close to town-liked

Both apartments not very clean. Carpets dirty and lino floors in kitchen had not been cleaned. Black mould on the insides of both showers. Door handles broken going in bedrooms. Brackets in bathroom where towel rail should have been but no rail

Business Friends

8/10

Excellent

24 Oct 2022

Phillippa

Nice little place to stay

Leisure Partner

6/10

Pleasant

18 Oct 2022

Marijke

It was tired, had netflix which was a bonus, check in was at another motel around the corner

Leisure Family

8/10

Excellent

28 Aug 2022

Steph

It would be great to have a full length mirror. And a fold-down couch instead of 2 single beds? Always clean, quiet, close to town. Reliable place to stay.

Business_and_leisure Self

8/10

Excellent

03 Aug 2022

Moana

The property itself was ok, however you had to high step into the shower which made it difficult for my mum. Other than that, the room was perfect for our short stay

Leisure Family

8/10

Excellent

30 Jul 2022

Steph

Property is handy to the city centre. Had everything i needed, the kitchen was great. Would be nice to have a couch & the shower wasnt flash. Surprisingly quiet. Would definitely stay here again. Thanks :-)

Leisure Self

6/10

Pleasant

25 Jul 2022

Elsie

The beds was very nice and comfy. Bathroom a little run down, shower definitely needs an uograde

Leisure

4/10

Poor

17 Jul 2022

Verified traveler

Room 1

Very dated, curtains were hanging on 3 hooks couldnt open them otherwise they would fall down.washing machine leaked but they did fix it. Kitchen floor was sticky we had to wear our shoes all the time. No carpark for room 1 as it is right by the stairs to the upper level and it is only big enough to fit a motorbike not a car. They did have parking at the back of the building.shower felt like the floor was going to break as it was so creaky. Shower pressure was terrible, very old needs huge upgrade or put a match to it. Not recommended if you want modern light decor. Cheaps rates but now i know why

Friends_and_family Family