Name: Ramada by Wyndham Hamilton City Center
Address: Victoria Street, 287, Hamilton, 3204, NZ

10/10

Exceptional

01 Jul 2026

Peter

helpful staff

8/10

Excellent

30 Jun 2026

Mary

We had a good stay. The man at reception was very helpful. The room I had booked was too small so for a bit extra they kindly made up a studio room for us. It was bigger and quite new, and the beds were fabulously comfy. It had a big newly tiled bathroom. The restaurant down near the entrance had really friendly staff and we enjoyed a delicious buffet breakfast there. The hotel is pretty central. We only stayed one night and didn’t book a car park but found one easily this time.

Family

8/10

Excellent

25 Jun 2026

Mike

Good restaurant
Air conditioner outside very noisy outside was off must have been next doors
Air con showed E8 error code
Filters need clean

Partner

6/10

Pleasant

13 Jun 2026

Allen

It was just an okay! One night stay. No hot water to have a shower in the morning and no help for the person on reception duty!
No offer of a discount for not being able to have a shower!

Friends

4/10

Poor

13 Jun 2026

Robert

I understand I stayed there in a peak period but it was way way over priced, parking a nightmare staff did their best to help but little they could do.

Self

4/10

Poor

06 Jun 2026

Elsie

Desk management not feedback with things I wanted

10/10

Exceptional

04 Jun 2026

Kelly

I left my boots behind! Very expensive boots! I was so sad! I rang and the man followed up and found them!!!! And in the process of sending them back! I’m so happy with the service we have had and it’s in such an amazing location! Very warm and comfortable!

Partner

8/10

Excellent

01 Jun 2026

Tracey

Staff were friendly and helpful.

Friends

8/10

Excellent

01 Jun 2026

Paul

We had a great stay. The only thing I would recommend is to have shower gel or soap in the shower.. I know, it’s a small thing but it’s something you would expect from a hotel.

Family_with_children

6/10

Pleasant

28 May 2026

Danielle

We were initially given a room that was not ready it had not been cleaned from its previous guests
The walls in the hallway were marked and dirty the elevator walls and doors had not been wiped for a very long time by the look of them (this was in both lifts)
The shower glass in the bathroom had streaks down it
The heat pump blew out stale smelling air.
One of the windows had been left open behind closed blinds which we didn't see until we opened the blinds the next morning
The Ramada hotels in other countries are top class hotels very clean in all areas.
The Ramada in Hamilton is not up to the standard of other Ramada hotels and I will not be staying there again
For the price and the selling point being a high class hotel I was extremely disappointed

Friends_and_family Friends

6/10

Pleasant

15 May 2026

David

Small tricky bathroom. Travelling for work no deal or chair to work at and next to no PowerPoints

10/10

Exceptional

11 May 2026

Rawinia

how easy it was to apply on line for accommodation and check in someone was available to greet me as i came in late then given a door key and told where my room was.
Room was very clean, the shower was one step up but found the stepping out a bit shaky.
I enjoyed my breakfast and i didnt need to go far available right next door .
Service was right on point.

8/10

Excellent

04 May 2026

Cathy

Beautiful historic property, friendly and very helpful staff, comfy bed, great shower, little bit noisy but what would you expect in the middle of the city.... so fantastic location for easy access to great restaurants, shops and the casino. Park your vehicle securely and walk everywhere..

Friends

2/10

Poor

02 May 2026

Anne

A very disappointing stay. Do not recommend. Apart from the lobby the hotel was dated, especially the corridors and my room. Bathroom was tiny, minimal lighting, big step up to bathroom and shower. The worst was the breakfast buffet. They only offered instant coffee - I have never experienced this at a buffet before. Most other hotels nowadays have coffee machine or at east filter coffee. One type of toast bread. No yogurt for muesli.

Self

6/10

Pleasant

29 Apr 2026

Richard

The staff was fantastic. The apartments in the property could do with a serious upgrade.

Self

10/10

Exceptional

19 Apr 2026

Jeff

Excellent breakfast, clean room, handy for central Hamilton, very quiet room

Partner

10/10

Exceptional

15 Apr 2026

Sarah

Nice clean room. Convenient for shops and restaurants

Family

8/10

Excellent

14 Apr 2026

Barry

Convenient location. Friendly and helpful staff.

Self

8/10

Excellent

12 Apr 2026

Brenda

Breakfast buffet was acceptable. Convenient.

Partner

4/10

Poor

06 Apr 2026

Marama

The shower is extremely dangerous because of the 40cm height to step up into and down out of shower. Very very slippery.

Partner

6/10

Pleasant

31 Mar 2026

Yuk An

The room we stayed in was a standard room with two double beds. The beds were clean and comfortable enough. However, there was no facilities to hang up or leave small things like handbags and clothing. Apart from the beds, the only other piece of furniture was the sideboard but face towels and bath towels etc were piled up on it. There were two cups in the sideboard but no glasses when you wanted to brush your teeth. There was only one coat hanger in the room for two guests. If you were thirsty, there was no bottled water. The REAL problem was the bathroom which was about 25 cm higher than the floor of the hotel room. It was unbelievably small. It was tiled but very slippery. The shower box was not well lit, looking tired with a fixed shower head. It was, again, elevated, at least 25 cm above the slippery bathroom floor, making it extremely dangerous for children and the elderly. I nearly had a fall when I exited the shower box as there were no handles around to help. The small narrow glass pane to put your toothpaste etc. was placed quite high, not at a convenient level. The cover of the toilet seat did not always stand straight and had a tendency to fall on your back. You needed to control it while using the toilet. I was very disappointed after I used the bathroom but I planned to stay for one night only and was going to the Hot Air Balloon Festival early the next morning. I didn't have time to complain.

Friends

8/10

Excellent

27 Mar 2026

Nikko

Hotel is in great location - walking distance to all restaurants, cafes, bars and mall.

Staff are friendly and accommodating.
Paying extra for the secured car park is well worth it.

Great for 2-3 nights stay.

Partner

8/10

Excellent

24 Mar 2026

Hayden

Overall we were very pleased with our [short] stay. So let's try and divide the great from the less so. We had the family two bed apartment and it was enormous for the price. The downside is that the building the hotel sits in was built originally in the 1800's - it is very old. Not a problem, just align your expectations.

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

rupika

Was ok

6/10

Pleasant

14 Mar 2026

Leanne

Room was good, aircon doesnt work very well which made it pretty uncomfortable

Partner

4/10

Poor

12 Mar 2026

Stephen

Tired. Small room. Minute bathroom ( step up to shower). No character. Disappointing.

Friends

6/10

Pleasant

10 Mar 2026

Dale

Older building. A bit run down. Room was small. Parking limited and very tight

Partner

10/10

Exceptional

08 Mar 2026

Tracey

Good central hotel to utilise in Hamilton.

Friends

10/10

Exceptional

06 Mar 2026

Sarah

Great hotel, lovely clean room, great gym and friendly staff

Partner

8/10

Excellent

02 Mar 2026

Jeannie

Clean room

8/10

Excellent

28 Feb 2026

Craig

Very large 2 bedroom apartment with full kitchen. Good for a family. Friendly staff. Good location, in main street of CBD. Nice large bathroom. Unusual feature of full size massage chair in room. Would recommend

Family_with_children

8/10

Excellent

26 Feb 2026

Jocelyn

We had no complaints about the room,service,and so handy to everything we wanted to do thank you

10/10

Exceptional

25 Feb 2026

Leona

Very clean and comfortable bed! Thanks

Friends_and_family Friends

4/10

Poor

22 Feb 2026

Ross

The room was big and the beds were excellent. Unfortunately the room had an awful smell and the bathroom was very poorly designed. It felt scary to get in and out of the shower, there was no towel rail and the glass above the sink meant you bumped your head when you tried to use it. Disappointing.

Friends

6/10

Pleasant

09 Feb 2026

Joy

Room was clean and comfortable. Staff courteous and efficient

Partner

4/10

Poor

24 Jan 2026

Craig

I very rarely leave reviews of this nature but I thought this warrants this one. Firstly, I'll start with the positives the hotel is centrally located with a nice reception area and cafe/gym located in the hotel which appear to be well equipped. The reception staff member I dealt with was very helpful and offered us alternative options either a room change or refund for our stay. The cleaning staff also assisted us in navigating the strange layout of the Hotel inside.

The room we were given was extremely disappointing. It smelt terribly off and it was also attempted to be disguised with a diffuser. The room also presented with a seedy vibes (massage chair, no fresh air etc). The cleanliness and age of the Hotel was very evident as you walked down the hallways and accessed the room. There was an undercover car park however this was not secured as a side door entrance was accessible without a secure FOB key. The outside car park leading into this secure car park was extremely tight with very little room for parking or unloading a bag.

Unfortunately I couldn't recommend this Hotel.

Leisure Family_with_children

8/10

Excellent

18 Jan 2026

Jan

Great stay overall, good location, lovely breakfast. Car parking limited and tight spots but ok.

Partner

4/10

Poor

17 Jan 2026

Barb

There were no windows apart from the bedroom,the TV didn't work so had to call Reception to fix the issue. It was noisy until around 3am in the morning. No we won't be staying there ever again!!!

Partner

6/10

Pleasant

15 Jan 2026

Nick

Room was clean and tidy, but the overall building is a bit tired. The staff were nice and helpful.

Business

8/10

Excellent

15 Jan 2026

Anjila

The room needs better cleaning especially the shower tub, windows and window sills.

4/10

Poor

12 Jan 2026

Linda

Room dark dingey, brick walls painted black, tiny very old bathroom, at the end of a very long corridor, felt like a prison cell! Run down area of Hamilton. Tired run down building. Sraff friendly and room clean.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Benno

Very Happy All round

Business

6/10

Pleasant

09 Jan 2026

Kathryn

Room was not very updated and had an unpleasant smell and dirty / stained carpet, but linens were clean.

Partner

2/10

Poor

08 Jan 2026

Kelvin

Where do we start.
1) The shower leaked
2) I’ll fitting bedding
3) The windows didn’t open and the one that did open to a Air conditioning unit that was very loud

Really disappointed

10/10

Exceptional

05 Jan 2026

Ch'von

I live in Sydney and Love the Ramada, it is close to everything in the CBD. Staff are so helpful and polite. Everytime I come to Hamilton, I ALWAYS stay here.

Leisure Family

8/10

Excellent

03 Jan 2026

Rohit

Great place to stay within the city center !

Leisure Family

8/10

Excellent

31 Dec 2025

WASA

Yes they were very Helpful

10/10

Exceptional

28 Dec 2025

Gayla

Laundry was excellent

Self

10/10

Exceptional

21 Dec 2025

kazal

Excellent

6/10

Pleasant

20 Dec 2025

Sylvia

for a fancy entrance to hotel. our room toilet seat hung by one hinge making it unsafe to sit on and hand towel rack held on by a thread! you could do better maintenance

Business Partner

10/10

Exceptional

18 Dec 2025

Huia

Yes to safe accessible parking. Beautiful breakfast. Everything was excellent. Upgrade of room due to accessibility of bathroom. Staff wonderful and attentive. Room excellent

Leisure Family

10/10

Exceptional

17 Dec 2025

Gayla

Good location

Self

10/10

Exceptional

15 Dec 2025

SRIKAR

everything is good.

Partner

8/10

Excellent

13 Dec 2025

Jackie

Great area, close to restaurants, bars, all within walkable distance. Room was comfortable, clean, a bit dated, but the air-con was great and the beds were comfortable. Second time staying here and would definitely stay again.

Leisure Friends

10/10

Exceptional

10 Dec 2025

Robert

Lovely place! Great staff & facilities

Business

6/10

Pleasant

10 Dec 2025

FRANCIS

Hotel needs upgrade for the price they are charging

Business

2/10

Poor

08 Dec 2025

Christopher

No.

Business

8/10

Excellent

07 Dec 2025

Claire

Friendly front counter staff, clean room. Very small bathroom.

Leisure Family

10/10

Exceptional

02 Dec 2025

Sarita

Had a great stay, room was clean and tidy and staff approachable..
Highly Recommend **

8/10

Excellent

29 Nov 2025

Craig

Room was clean but small. Staff were friendly.. TV was small and should be replaced. Good location, close to restaurants.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Ellyn

Excellent Hotel, right on the main street of Hamilton. Directly across the road from the Nivara Lounge - where I was seeing a show.
Clean and Tidy, and would recommend!

Leisure Self

10/10

Exceptional

20 Nov 2025

Lydia Felita

Older building structure, but clean and comfortable. Staff was responsive towards enquiries and helpful

Leisure Self

8/10

Excellent

19 Nov 2025

Veenay

Room is okay with good facilities for short stay.. Bed a bit hard and not that comfortable. Breakfast was good.

Business Self

8/10

Excellent

08 Nov 2025

Kristie

Good service, ease of process and lovely room. Perfect location for what I needed. Will stay again.

Leisure Self

10/10

Exceptional

06 Nov 2025

ROBERT

Clean, comfortable room and bathroom.
Friendly staff.

Self

6/10

Pleasant

30 Oct 2025

tony

very noisy because of the late night revelers on the street, and bed only moderately comfy

Business

10/10

Exceptional

25 Oct 2025

Kevin

Very convenient

Leisure Partner

6/10

Pleasant

17 Oct 2025

David

I booked a room with two double beds, on arrival was offered two singles or one double. I reluctantly accepted the double, I should have stood my ground but there was a queue behind me. Nice place, dead centre of town but very basic clean room.

Partner

8/10

Excellent

13 Oct 2025

Leong Meng

The rooms were a bit small and there were no shower caps provided. The bathrooms could have a hand shower set.

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Pauline and Gordon

Room was clean, it was a cold night and even with the extra blanket and heatpump, my room was still cold. Hallways were very dated, and 1 hallway had a large gaping hole where it looked like someone had kicked it on

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Mary

Comfy beds, very clean. No tv reception, just bad signal on screens.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Vihanga Sankalpa Kariyawasam

Good staff and amenities at the premises. Enjoyed the stay.

Business

6/10

Pleasant

04 Oct 2025

Rebekah

Stayed for business. Room was nice but the layout of the overall hotel is a bit of a rabbit warren.

Business

10/10

Exceptional

01 Oct 2025

Lupe

Amazing staff, beautiful clean rooms. So close to restaurants.

Leisure Family

8/10

Excellent

30 Sep 2025

Melissa

Staff were awesome & helpful.

10/10

Exceptional

29 Sep 2025

Fletcher

Nice staff. Clean quiet rooms

Leisure Partner

10/10

Exceptional

26 Sep 2025

Sheridan

Perfect walking distance to town, the shops
Our room was clean and the staff were amazing!

Leisure Partner

10/10

Exceptional

20 Sep 2025

Tiffany

The one bedroom apartments were decent sized, nice balconies. Beautiful apartments and clean. Staff friendly, pass our thanks onto I think it’s Jake? At reception, he’s Good for banter and a laugh.

Leisure Friends

4/10

Poor

10 Sep 2025

Justin

Property felt shabby and was in need of some renovation. Bathroom had an odd smell. Bed was very comfortable though.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Kerri

Good central location, have options for car parking, buffet breakfast was awesome, clean rooms and friendly staff. Would recommend

Business Self

10/10

Exceptional

31 Aug 2025

Verified traveler

Happy and Comfortable

Clean and comfortable. Just missing Bowls, Microwave, Utensils and Plates. Cups are too small, but I my bought with my fav mug for a bigger cup of tea or hot soup.

Business

4/10

Poor

31 Aug 2025

Ian

Very average hotel. Rooms are very tired. On check in they let some random guy wander around to use the bathroom. Really strange.

Business

4/10

Poor

28 Aug 2025

Karolyn

Will not return and needs maintenance

Staff were not welcoming, and on check out the man had a running nose and wiped it on his sleeve. Room was small, door hit the bedside table when open. My room towel rack fell off, the furniture was well stained and marked and the aircon had the vent held open with tape. The door did not open on first or second or even third attempt, toilet button was broken, door architrave needs attention and the list goes on.

Business

10/10

Exceptional

28 Aug 2025

Supinder

Very good service

10/10

Exceptional

24 Aug 2025

Dianne

Great Central Spot

Great convenient place to stay in central Hamilton

Business

8/10

Excellent

24 Aug 2025

Sharon

Lovely breakfast bathroom very tiny 5min walk to the casino if you like that I will stay there again

Leisure Friends

8/10

Excellent

23 Aug 2025

Angela

Easy stay in hamilton, friendly clean.

10/10

Exceptional

17 Aug 2025

Shane

Excellent!

Nice big clean rooms and staff were extremely helpful. We had booked a board room for a bit of a get together and this was all taken care of very smoothly.

Friends_and_family Friends

6/10

Pleasant

17 Aug 2025

Samantha

Bed was comfy but unfortunately didn’t get any sleep. The window is paper thin and you can hear everything on the street below. On this evening, some people were fighting, breaking bottles, loud cars going up and down the street, a very vocal lady screaming at everyone every 30 minutes. Not ideal if you want somewhere peaceful.

Leisure Partner

8/10

Excellent

14 Aug 2025

Deborah

Enjoyed our stay. Helpful staff. Central Hamilton city.

8/10

Excellent

10 Aug 2025

Ambrose

Great location and parking

6/10

Pleasant

31 Jul 2025

colleen

the tv was not very bright very dark so after watching for a hour had to turn it of as to dark to watch needing brightness but could get that to work .could not use heat pump as it only blew cold air seems to not have any heat as all turned it up to 25 degrees no heat .

8/10

Excellent

20 Jul 2025

Dale

Ensure to phone ahead & organise parking. The closest parking at Sky City was $ 40.00 for 19 hours parking.

Room was clean & quick check in

Business_and_leisure Self

2/10

Poor

20 Jul 2025

Curley

Front of house staff was amazing. Room was spacious but it smelt and looked unclean. Hallway was filthy like it was a used emergency housing property.

It was in a convenient area. Parking was poor and limited.

Business

10/10

Exceptional

20 Jul 2025

Lien

very good value for money good location right in the center
clean big room, big bed
secured free parking
we only stay for 1 night
will definitely stay again
recommended

Leisure Family

6/10

Pleasant

16 Jul 2025

MARY

Central. Spacious room. Clean. Comfy beds. Excellent shower. Cooked breakfast was excellent. Delayed check-in as room wasn’t ready so they shouted us free coffees in the restaurant while we waited.

6/10

Pleasant

09 Jul 2025

Colin

Plenty of room but dated

In a good position for many restaurants etc. Rooms were quite large but overall the hotel is quite dated. We experienced noise from floor above and also from external traffic. Beds and pillow selection were very good. Breakfast staff friendly and helpful

Friends_and_family Friends

4/10

Poor

08 Jul 2025

Teneille

There was so much noise. People running up and down the corridors. I barely slept.I had to get up twice to ask people to be quiet. I tried ringing reception, no answer. The room was fine but overall the hotel was run down.

Leisure Family_with_children

6/10

Pleasant

29 Jun 2025

Renee

Room smelt very musty and the shower was leaking and has been for a while with seeing the damage to the bathroom door frame and damage to the carpet

Leisure Partner

10/10

Exceptional

28 Jun 2025

Grant

Staff were friendly access easy very clean