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Aspen Manor Motel

Waikato - Hamilton · New Zealand

Grey Street, Hamilton East, 209View location

7.4/10Very good242 Reviews
Cleanliness7.8/107.8
Service7.6/107.6
Comfort7.8/107.8
Condition7.0/107.0
Location9.2/109.2
Neighborhood8.0/108.0
Value7.2/107.2
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aspen Manor Motel

Enjoy garden and terrace views at Aspen Manor Motel, conveniently located in Hamilton East, a short drive from Waikato Hospital and the Waikato River. This motel offers complimentary Wi-Fi, a business center, and dry cleaning services.

The 31 individually decorated guestrooms feature Smart TVs, refrigerators, microwaves, and private bathrooms with complimentary toiletries. Free self-parking is also available. Nearby attractions include Memorial Park and Southern Cross Hospital.

Read more about this hotelShow less

Located in Hamilton (Hamilton East), Aspen Manor Motel is within a 15-minute walk of Waikato River and Memorial Park. This motel is 0.6 mi (0.9 km) from Southern Cross Hospital and 0.9 mi (1.5 km) from Waikato Museum of Art and History.

Make yourself at home in one of the 31 individually decorated guestrooms, featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 7 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Spoken Language

    Afrikaans

    English

    Chinese (Mandarin)

Nearby attractions

Waikato River 0.7 km / 0.4 mi
Memorial Park 0.9 km / 0.6 mi
Southern Cross Hospital 0.9 km / 0.6 mi
Hamilton Gardens 1.2 km / 0.8 mi
Waikato Museum of Art and History 1.4 km / 0.9 mi
ArtsPost 1.5 km / 0.9 mi
SkyCity Hamilton 1.8 km / 1.1 mi
Waikato Hospital 2 km / 1.3 mi
Hamilton Central Business District 2.1 km / 1.3 mi
University of Waikato 2.1 km / 1.3 mi
Globox Arena 2.1 km / 1.3 mi
Hamilton Centre Place 2.2 km / 1.4 mi
Claudelands Park 2.3 km / 1.4 mi
Lake Rotoroa 2.6 km / 1.6 mi
Seddon Park 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 31
  • Family rooms
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Wheelchair-accessible
  • Car park
Show 18 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Hotel safeExtra charge
  • GardenExtra charge
  • Terrace
  • Luggage roomExtra charge
  • Clothes dryer
  • Smoking areaExtra charge
  • Business centre
  • SaunaExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT AccessibleAPARTMENT • AccessibleAPT.H6

    Photos are not available for this room type.

    Aspen Manor Motel

    APARTMENT Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO BUSINESSSTUDIO • BUSINESSSTU.BS

    Photos are not available for this room type.

    Aspen Manor Motel

    STUDIO BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Aspen Manor Motel

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Aspen Manor Motel

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Aspen Manor Motel

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aspen Manor Motel

7.4
Very good
242 Reviews
Cleanliness
7.8 /10
Service
7.6 /10
Comfort
7.8 /10
Condition
7.0 /10
Location
9.2 /10
Neighborhood
8.0 /10
Value
7.2 /10
Amenities
6.4 /10
100 reviews shown
8/10
Excellent
07 Aug 2025
Karen
conveniently located to areas I needed to go to, reasonable price, comfortable bed.
2/10
Poor
05 Aug 2025
Cheryl
Couldn't close curtains properly, they were jammed by incorrect eyelets. Very untidy grounds (neglected)
6/10
Pleasant
21 May 2025
ian
dated but tidy rooms
room stank when we first arrived but cleared quickly and i realized it was the smell of the room heater which cleared after an hour
Friends_and_family Family
6/10
Pleasant
13 Apr 2025
Vicky
The property is dated and needs some tlc.
2/10
Poor
24 Mar 2025
Sherie
We paid $238 for one night which included: strong mould smell as soon as you open the front door, mould covered furniture with a sheet placed over the top, blood spots on the mattress, rotting door frame, unclean microwave, only one chair at dining table and it was not clean, mould in shower, hand soap directly next to power socket, exposed bathroom fan, no face cloths, uneven flooring (that our littlest tried to slide down), 2 mugs for 4 person room, reception staff member was there for a very short time, graffiti in several spots of property. There are security cameras but they have spiderwebs over the lens. I trusted Expedia's overall rating but will look closer at reviews next time! Expedia you even advertise it as 'great for families' which it is not! Photos are very inaccurate.
Leisure Family_with_children
6/10
Pleasant
16 Mar 2025
Relda
Affordable for an overnight stay; close to Hamilton East shops
Leisure Family
2/10
Poor
19 Feb 2025
Maxwell
Not air conditioned, poor quality fittings, bed side lamps not working, no amenities.
Leisure Partner
2/10
Poor
13 Feb 2025
Brian
Old dirty (finger nail on washbasin) no TV. Looks like might have been used for homeless during pandemic. Needs refurbishing
Self
4/10
Poor
06 Feb 2025
DIANNE CLAIRE
Taps in bathroom and kitchen loose, no tea towels dish washi g liquid,no dishcloth microwave plate just a plain crockery dinner plate.Sinkwaste slow to empty.Shower curtain mouldy.Toilet brush dirty.Pillows on bed very roughly put on.Window security stays had the one stay broken so not secure. Not able to have window open at night. No fans to air rooms .TV very old and pucture faded. Very dissatisfied.
4/10
Poor
19 Dec 2024
Todd
This review could come down to different ideas of what service looks like, and the fact the managers have very limited English, which made communication hard. Overall, dealing with the managers was a less than average experience. The buildings are tired, yet roomy. Apparently, WiFi was available but not offered. There were lots of little things that added up to taking the edge off what could have been a very pleasant stay. I don't consider it to be $175 well spent for one night.

My family have been moteliers, where huge emphasis was put on service. Sadly, good ol' Kiwi old-school service was not on display here.
Leisure Friends
2/10
Poor
17 Dec 2024
Maria
No reception.
No kettle
4/10
Poor
15 Dec 2024
Paula
Use of toaster short circuited the power.
Pillows on second bed flat and lumpy - cheap
Shower basin fills up with water after afew minutes
No one in office to ask for help
Did have clean sheets and kitchen and bathroom bench tops clean due to being relatively new
Needs to be re- rated. It is not a 4 . Pictures and info misleading to people. Definitely can see past emergency housing impacts all around the property. Tired and run down
4/10
Poor
10 Nov 2024
Kerryl
Was surprised that expedia had this property as an option when it is so run down. Rooms were very average, not cleaned very well. Spiders everywhere. Very soft beds. No cleaning stuff to do dishes. No rubbish bin. Windows didn't shut properly. Curtains ripped and stained.
Other rooms had smashed windows.
Very over grown bushes, our car got all scratched up.
Leisure Family_with_children
4/10
Poor
06 Aug 2021
Verified traveler
The bathroom towel was stained with black marks and almost threadbare.
No permanent on-site manager and numerous housing assisted people
occupying some of the units.
Leisure Partner
8/10
Excellent
21 Mar 2021
Verified traveler
It was that afternoon sun that was the best feature. Id particularly ask for those front units again ?6 7 8.
Friends_and_family Family
2/10
Poor
21 Feb 2021
MARAMA

AWFUL!!

It was terrible - we were not told that the motel was also used as emergency accommodation for homeless people we put into a section of the motel that had all homeless or displaced people living there. It was dirty, rubbish everywhere around the complex, people throwing rubbish out of their doors - our room looked like it had 'stab' marks onthe wall, flies and just down right horrible. We left after two hours and went to stay at another motel.
Friends_and_family Family
2/10
Poor
08 Feb 2021
Verified traveler

Don't stay here!

Disgusting This motel is used as emergency housing which should be stated on the hotels.com website. It was run-down, tobacco smell, no kettle, no soap, couldn't turn on tv, front door was hard to lock, toilet paper holder was broken etc etc.
The worst thing though was the domestics during the night (very scary), cars coming in and out all night and loud music all night long. Not much sleep.
Luckily we were only there for less than 24 hours and left as soon as we would in the morning. And it wasn't cheap, we paid $217 for the night for 3 of us.
Friends_and_family Family
4/10
Poor
27 Jan 2021
Verified traveler
Walked into the room not like the photos online. Dark room. Room wasn't that clean. Black hair all over the place, not pulling Furniture out and cleaning behind it. Broken window handles so you couldn't close them properly. Not really worth the price i pid to stay.
Partner
10/10
Exceptional
24 Jan 2021
Verified traveler
I found the staff very helpful and attentive. There's a lovely restaurant just up the road which is worth a visit if you stay here. The room was nice and had a lot of space.
Leisure Self
2/10
Poor
08 Dec 2020
SB
This motel has gone downhill over the years, we always used to stay and was looking forward to it. Arrived to a room that as soon as you opened the door was hit by the cigarette smoke smell, went out and purchased air fresheners which didn’t help, bedding smelt Smokey. The toilet smelt like an ashtray! stains on the walls and furniture, holes in the wall. Mould on the ceiling in the bedroom as well as the curtains. The most concerning was the wires hanging over the spa pool area! Extremely disappointed. Permanent residents living in the other rooms, which made as us think our room was vacated for the weekend as we had only a spare key with no motel tag? Could only do the one night but did not get a lot of sleep due to smell and the worry of where was the actual room key and were they coming back?
Leisure Partner
4/10
Poor
18 Sep 2020
Verified traveler
Room was not clean, toenails on toilet floor. Hairs on bathroom handbasin, spiderwebs.
Lightbulbs notin sockets. Inadequate room heating, and electric blanket that does not work.
Friends_and_family Family
8/10
Excellent
14 Sep 2020
Robin
Since covid, i think the rooms cleaniness has suffid and the hand basin would not empty.
Friends_and_family Friends
8/10
Excellent
01 Aug 2020
Verified traveler
Property was suitable for what I was looking for. Bed was comfortable, but could not seem to get sky. They possibly do not have sky tv. Bit disappointed with that, but overall was ok.
Leisure Self
4/10
Poor
01 Aug 2020
Lorraine
we had trouble checking in and out never anyone at reception and door locked
spa is dangerous as u get out the sounding area is very slippery older person would be able to use it .kitchen everything is down low not good if u have a back problem like me
Decor is very old only thing good about it was the location to the hospital and shops was close. would not stay again
Friends_and_family Family
4/10
Poor
19 Jul 2020
Verified traveler
I would have likes to know it was being used to house Homeless. Walls thin. The occupants next door argued non stop 12 midnight to 5am.
Leisure Self
4/10
Poor
02 Jul 2020
Diane
Location and checkin were great. Room was dissapointing. Bed was comfortable but room was cold, Broken electrical plug hanging from wall, Amenities old. Load thumping music and voices from another room until midnight. Cars revving loudly outside room at various times through the night. Domestic arguments outside room at 0400.
Leisure Partner
2/10
Poor
17 Mar 2020
Huia
Problems check in, said I hadn't paid, had to go to bank to get proof & still they weren't happy. Lots of things need fixing in 4 rooms we had, iron in only 1 room, lots of rubbish outside needs clean up, cleaners not understand english to get replacement linen for 2 night stay, unmanned reception at crucial check in times. Never go there again, never recommend
Friends_and_family Family_with_children
8/10
Excellent
17 Mar 2020
Karla

One night stay

Nice little unit, plenty of space and comfy bed. Also convenient location for Hamilton Gardens.
Self
8/10
Excellent
09 Mar 2020
Verified traveler
Close to the city centre and close to cafes and restaurants. In a nice part of town too
Friends_and_family Family
8/10
Excellent
05 Mar 2020
Verified traveler
Basic accommodation in a good location. No issues.
Partner
8/10
Excellent
05 Mar 2020
Verified traveler
Close to where we were going. Clean. Good water pressure
Friends_and_family Partner
4/10
Poor
01 Mar 2020
Verified traveler
Proximity to everything. Nice comfortable bed (although I prefer king size).
Room a bit run down. TV didnt work. Barhroom basin tap sprayed out the side. Complimentary tea and coffee terrible. Broken toilet paper holder. No soap in dispenser in shower.
Friends_and_family Partner
8/10
Excellent
17 Feb 2020
Matt
Clean and adequate for our needs. Would stay there again.
Friends_and_family Family
6/10
Pleasant
24 Jan 2020
Verified traveler
Didn't like the breakfast with no butter on toast or salt and pepper. Didnt think the outside looked maintained - there was a tampon on the drive and leaves not cleaned up. Windows were definitely not cleaned in ages. All ledges inside very dusty
Business Partner
10/10
Exceptional
22 Jan 2020
Verified traveler
One of the best places to stay wouldn't stay anywhere else.
Business_and_leisure Self
8/10
Excellent
12 Jan 2020
Verified traveler
I like the cleaniness and the cleaning service of the property but shower of the room is not working properly. Water was leaking from back of the shower and toilet flush has problem too.
Leisure Family
8/10
Excellent
07 Dec 2019
Sophia
clean, bright room with cookingware. nice for short stay. quite, safe location.
Leisure Friends
6/10
Pleasant
24 Nov 2019
Verified traveler
The unit was fine however we had a suitcase stolen and staff were unhelpful, and were only interested in taking our money.
Leisure Family_with_children
4/10
Poor
18 Nov 2019
Ash
rain water leaking into room which resulted in a large wet patch on carpet. Stains on some of the towels. Bad customer service,not willing to communicate when I inquired about stuff. Microwave not cleaned. Some of the lights were not working. Overall it was not worth the ratings of 3.9.
Wouldn't come again.
8/10
Excellent
03 Nov 2019
Verified traveler
Our room was well sized, a couple of aging decor issues but for the price really good,
Business Partner
2/10
Poor
31 Oct 2019
Liz
We arrived at our family unit to find a dishwasher full of dirty smelly dishes left from the previous occupant. The rooms had not been cleaned as I picked up pieces of paper, hair tie, biscuit wrappers all easily visible. The covers on the light bulbs are full of cobwebs & moths obviously never removed & washed. Light switch at top of stairs hanging off wall so wires are exposed. Next morning discovered that the electric blanket was on on the spare bed in my room, obviously not turned off since previous guest- a fire hazard. I certainly would never recommend this property.
Friends_and_family Family
6/10
Pleasant
20 Oct 2019
Jack
Good night there.
Friendly nice size room
Good space
Business Family
6/10
Pleasant
15 Oct 2019
Verified traveler
We booked a family apartment. Was overpriced for what it is, only booked here as missed out on nicer, cheaper option. Room was two stories and stairs were really noisy with kids in bed. Beds upstairs and toilet downstairs and was hard to try and not make noise.
Was broken glass in driveway by reception, told lady in reception and gave me impression she didn't care, which was proven by the fact that it was still there for the next 3 days of our stay.
Overall accommodation is ok but not worth what we paid, booked as out of options.
Friends_and_family Family
6/10
Pleasant
02 Oct 2019
Pat

stay at Aspen

Good set up with wet shower in room, as I'd asked for. Wasted time trying to use TV - no battery in remote. This was rectified when I rang reception. Wifi very patchy.
2/10
Poor
28 Sep 2019
Verified traveler
The spa unit was not cleaned properly.
Ranchsliders filthy and cigarette butts all over path outside.
Couldnt turn on bathroom light as fan attached to switch was broken.
Plug missing for spa
Had to ring for a replacement pkug and spa doesnt even work properly.
For the amount they charge its not worth it.
Some serious training for cleaning staff is needed.
Not 4 star at all.
Leisure Partner
2/10
Poor
24 Sep 2019
Verified traveler
Booked room given to another party
No towels in room Asked three times, not delivered
Phone in unit didn't work.
Shower was in bath...Partner had difficult in access.
Friends_and_family Partner
4/10
Poor
23 Sep 2019
Verified traveler
lack of staff in reception, coffee & tea not replaced, after service one towel for two people for three days, broken extract fan in bathroom, made so much noise could not use light. we have stayed here before several times and got good service, we will not return.
Friends_and_family Partner
8/10
Excellent
22 Sep 2019
Verified traveler
Rooms were clean and happy with set up for my lil one.
Friends_and_family Family
8/10
Excellent
19 Sep 2019
Verified traveler
Service was a bit if a let down. Size of room was great.
Leisure Family
4/10
Poor
15 Sep 2019
Verified traveler
We were in a family unit where it was obvious there had been smokers.
Friends_and_family Family
8/10
Excellent
06 Sep 2019
Verified traveler
Lovely clean room and friendly staff. Would stay again.
Business Family
6/10
Pleasant
28 Aug 2019
Kathleen
Quiet location, comfortable beds, facilities adequate for a short stay. Booked on line and arrived late at night so no contact with staff, office unattended when we left in the morning and was advised by phone to drop the key through the open window therefore we didn't see anyone at all. The toilet flush was damaged, there was a drawer missing in the bedside table, and the ironing board cover was useless. Beds were made each day but towels weren't changed, my towel was ragged at one end. I wouldn't bother going back even though the location was great.
Family
10/10
Exceptional
25 Aug 2019
Verified traveler
Was nice place to stay and was walking distance to city. Clean and quiet and warm. Would stay again when in the area.
Business Partner
10/10
Exceptional
18 Aug 2019
Verified traveler
Staff was friendly, clean and tidy facilities. Close to shops, amenities etc
Leisure Family
8/10
Excellent
05 May 2019
Verified traveler
Chose for separate bedroom and toilet. Very clean; comfortable bed; heaters, fans, electric blankets and 2 tvs provided so very comfortable. Soap and shampoo provided in dispensers which could be difficult to get much out of, so pays to take own soap, shower cap etc. Would certainly stay again.
Leisure Partner
8/10
Excellent
29 Apr 2019
Verified traveler
Nice layout of the complex carpets could do with a bit of a cleaning but a decent place to stay
Leisure Self
8/10
Excellent
23 Apr 2019
Verified traveler
Property is clean.
Some maintainence isdies extractir fan in shiwer room faulty
Nails missing from step/seat next to Spabath

Trying to sign kn at 2pm (as advertised) receptikn unmanned only person on site lively lady who does the houde keeping but doesnt have good emgl iui sh.
Also not prepared for receiving payment in cash.

All good once iwner/receptionest strivef english much better and teceipt brought to my room for me.
Leisure Family
6/10
Pleasant
20 Apr 2019
Verified traveler
Beds were comfy,
Door was hard to lock
Was a cockroach in the information booklet
Wifi wouldn’t connect
Shower would only work on hot or only a dribble when on warm
Friends_and_family Family
8/10
Excellent
24 Mar 2019
Verified traveler
The kitchen was well equipped, tidy grounds and good location.
Friends_and_family Family
4/10
Poor
24 Mar 2019
Verified traveler
Loved the location this property is in. Unfortunately, it seemed to have the thinnest walls of any place I have stayed. I could have had a conversation with the guests in the room next day.
I also enquired about the smoke alarm mount that had no smoke alarm and was told by reception that the manager, who was away when I asked, would come and have a look. The manager never made any contact. It is for this reason that I cannot recommend this property.
Friends_and_family Partner
8/10
Excellent
11 Mar 2019
Verified traveler
Comfortable big bed tho not very well made. Sheets wrinkled and pillows flat and wrinkly. Service friendly and helpful. Given extra towel but not use it. I was only there one night. Arrived afternoon then out till early evening and left early morning for swim event. Good location and pleasant short walk to gardens. My only niggle was the poorly made bed.
Leisure Self
8/10
Excellent
07 Mar 2019
Verified traveler
Clean and suitable for our requirements. Friendly staff. Comfortable bed.
Leisure Family
6/10
Pleasant
03 Mar 2019
Verified traveler
Place was ok but nothing special. No facilities for laundry, could be sent out but not convenient.
Leisure Partner
8/10
Excellent
16 Feb 2019
Verified traveler
Handy location and good service. Comfortable beds
Leisure
6/10
Pleasant
05 Feb 2019
Verified traveler
Quiet but I hate with a passion thin toilet paper and watered down soapsand conditioners
4/10
Poor
28 Jan 2019
Frank

Aspen manor disaster.

The WiFi was not working in our room. Consequently we had to move rooms on the second night. Also the TV was limited to Freeview meaning we could not watch the Australian tennis grand slam.
Also on initial check-in the credit card system did not work and in the second night’s unit the carpet was stained in several areas
The effort to correct our concerns was shrugged off as minor issues and no serious effort was made to resolve them expeditiously.
This is unacceptable for a $170 per night facility !!
Partner
8/10
Excellent
20 Jan 2019
M
I was not expecting this place to be great but it was! Clean as a whistle, just renovated and done to a good standard. Bed was comfortable, plenty of towels, good space, good water pressure. They had all the things you really need, sorted. Only missing piece for me is air conditioning, my room was very stuffy when I got in late after a very hot day, and the fan provided was great but noisy to leave on at night.
Really great value for the price point, which was at the bottom end of the motel offerings in Hamilton.
8/10
Excellent
06 Jan 2019
Verified traveler
Comfortable hotel only small TV's was advertised as 50inch. Good stay walked to gardens.
8/10
Excellent
05 Jan 2019
Verified traveler
Nice hotel lovely greeting friendly staff/owner
Would stay again
8/10
Excellent
23 Nov 2018
Verified traveler
Tidy clean motel, staff were pleasant, great value for the price.
2/10
Poor
14 Oct 2018
Joan
old, run down hotel with mould in showers. I was not happy to pay $155 to stay in a dump!!
8/10
Excellent
23 Sep 2018
Audrey

Nice. Close to town.

Close to town. Easy to get in and out. Quite and would stay again.
10/10
Exceptional
03 Sep 2018
Jomol
Calm environment,near to the cathedral,friendly staffs,specious room includes the parking space
6/10
Pleasant
22 Jul 2018
Verified traveler
It suit the purpose for my stay. However I did find a used tissue beside the bed which wasn't pleasant. Cobwebs in the toilet.
8/10
Excellent
22 Jul 2018
Verified traveler
Nice motel. Could do with upgrading the shower but all in all a great place to stay
6/10
Pleasant
18 Jun 2018
Verified traveler
Clean and tidy, but in desperate need of som tlc,
Wall paper ripped and peeling in bathroom.
Toilet buttons broken
Runaway bed on wheels lol
10/10
Exceptional
19 Apr 2018
William
Excellent stay.Room away from main road so could not here any traffic noise,very quiet.Beds soft and comfortable.
10/10
Exceptional
16 Apr 2018
Verified traveler
Awesome place close to town. Maccas and KFC are close too. Rooms were pretty cool. Overall good stay highly recommend.
6/10
Pleasant
06 Apr 2018
Valerie
The shower tray was black around the silicone edge !! The kitchen bench top had holes in it and wasn't a full kitchen as advertised, no electric oven only microwave. The stairs was very noisy and creaky especially during the night.
4/10
Poor
19 Mar 2018
Verified traveler
When booking thought it had a 4.5 star rating, but on presentation was more like a 2.
8/10
Excellent
12 Mar 2018
Verified traveler
Good motel and rates, accomodating and close to many things
2/10
Poor
18 Feb 2018
Karen

Absolutely disgusting

We booked a family unit that had a dirty odour, no milk, 1/4 roll of toilet paper for four people for three nights, cockroaches, moudly shower and a dishwasher that was so filthy we had to clean it oursleves and then found it didn't work! We had to purchase our own disposable crockery and cutlery. The stench from people smoking directly outside the unit was invasive, the lack of fans or air conditioning upstairs meant it was difficult to sleep, due to it being so hot and airless up there. Perhaps the 'highlight' of our time at this motel, was being kept awake until 3am by a person in a neighbouring unit, who was clearly drugged out of his mind, and was talking loudly all night. There were two police visits to this person and no action from the motel owner, who didn't appear to evict him. As a result, I couldn't let my children outside without me and we felt uncomfortable staying there with someone like this across from our unit. We went to complain and no one came to the reception area. When I pay $230 a night for accomodation I expect much better than this. I suggest this motel sorts out its problems, or it will soon develop a bad reputation. I certainly will never return and I would never recommend anyone to stay here.
2/10
Poor
10 Feb 2018
AnneMarie

Very disappointed

We were placed in the old staff room and laundry along with the decommissioned sauna and spa pool. Two of the rooms were made into bed rooms. The rooms were all disconnected from each other. The fridge, toaster and jug were in the hall between the rooms. Three people stayed and we only had two of everything. The beds were hard and there was no remote for the TV's.and only 5 channels although sky was advertised. In the mornining our daughter had another customer walk in on her as there was a sign saying the room she was in was the laundry. Very embarising for both of them. The girl in the office did her best to help but informed us that there was nothing she could do. She told us that the owner would give us a discount. This has not been forthcoming. Can not express how disappointed we are with the overall experience. And before you say why did you stay...the sevens were on that weekend.
8/10
Excellent
09 Feb 2018
Rick and Sue

BUSINESS TRIP - FIRST TIME AT ASPEN

good location, very satisified, will use this motel again
8/10
Excellent
03 Feb 2018
melissa
Comfy beds, tidy, friendly staff. Only issue would be the temperamental shower!
8/10
Excellent
28 Jan 2018
John

Central location with good dining choices close by

Minor problem with the equipment in the room dealt with quickly by staff
4/10
Poor
14 Jan 2018
Hashika

Rooms are old and outdated

Location was OK, as we were wanting near the Hamilton Gardens.

Other than that there is nothing positive I can say about the hotel.

Rooms look as if they have never been refurbished - this includes linens, curtains, bedding.

The smell in the kitchen and dishes, put us off using it.

Mold in the showers - no locks on the bathroom - we had a 2 bedroom apartment for 5 people ...

Stairs creak really badly, and the carpet is old and stains everywhere.

There was also ants and a baby cocroach in the living area!

There was also no milk or coffee etc in our room.

Disappointed to say the least. $199 is super overpriced for what we received.
10/10
Exceptional
26 Dec 2017
Verified traveler
Room was spacious and clean with good parking. Shopping centre with restaurants, a 5 minute walk away. Would happily stay again
10/10
Exceptional
23 Nov 2017
Ian

Handily located but quiet.

Hotel is always clean and quiet and staff are very pro-active. Is well located relative to most major amenities in Hamilton and has a choice of eating places nearby. Second time stayed here. car parking is good, which is an added bonus.
6/10
Pleasant
15 Oct 2017
Patsy

Hamilton East Landmark Motel

Despite its size Aspen Manor manages to be a quiet motel. In need of a makeover but did the trick: comfy and quiet with everything you need.
6/10
Pleasant
13 Oct 2017
Verified traveler

Nice

Was ok enjoyed the last unit
This one was noisy as it was closer to the main road
8/10
Excellent
11 Oct 2017
Verified traveler
Lovely stay thank you
Very comfortable
Staff were lovely
4/10
Poor
31 Aug 2017
Verified traveler

Pro's and Con's

Booked the Spa suite for our folks birthday treat

Partner
6/10
Pleasant
29 Aug 2017
Linz

mix up

admittedly I booked in haste from a hospital and got wrong date
But on arrival we we issued with the incorrect room and then issued with another only to find they were in the process of spring cleaning it and it had no curtains in it. Possible due to language barrier there was a delay..

After another visit to reception, we moved rooms where we found it clean and very comfortable.
10/10
Exceptional
24 Aug 2017
Benji Seru

Near to town and Ham East shopping centre...walkin

Enjoyable, friendly staff and veryy acessible to town /shops/etc
4/10
Poor
12 Aug 2017
G eorge

motel to avoid.

The Aspen badly needs an upgrade, looks like it hasn't been touched since the seventies, a very basic accommodation,we would certainly avoid this Motel in the future.one toilet roll,no wine glasses,no coat hangers,no milk,carpets badly soiled,still had a smell of smokers,no extra blankets,a very shaby motel.
Partner
8/10
Excellent
02 Jun 2017
robbie
It was a pleasant warm and comfortable stay thanknyou .
6/10
Pleasant
25 May 2017
Dawn

Not what we were hoping for.

The service was great but unfortunately the room was in need of a general overhaul. The curtains were dirty, there was a bad smell from behind the fridge, the shower was not very pleasant to be in (needs a different shower head) the single bed was so soft it literally sagged down when you sat on it and I am not large. The spa was very nice but you did have to fill and empty yourself from a tap. The worst bit was the mould over the wall at the head of the queen bed in bedroom where the spa was. There were also no batteries in any of the remotes and no sky available which I just assumed was standard to have these days. Would not stay again for the amount of money we paid. I have stayed in some very nice hotels in NZ for similar price.
10/10
Exceptional
01 May 2017
Tom

Nice motel

A comfortable, clean motel with-in walking distance from the Hamilton Gardens. Easy to walk to nearby cafe for early morning coffee and breakfast.
6/10
Pleasant
25 Apr 2017
Verified traveler
The room wasn't ready when we arrived so we had to wait until the room ready :(

Location & surroundings

Aspen Manor Motel
Grey Street, Hamilton East, 209, Hamilton, New Zealand

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Aspen Manor Motel

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