Name: Valero Grand Suites by Swiss-Belhotel Makati
Address: Valero St. Salcedo Village, 152, Makati City, 1227, PH

10/10

Exceptional

17 Jul 2026

PRIMA

Our suite was lovely. The place is centrally located, excellent staff , good breakfast. We will definitely be back.

Family_with_children

10/10

Exceptional

04 Jul 2026

Warren

Hotel staff were friendly and helpful. Room was spacious and clean.

8/10

Excellent

04 Jul 2026

Mark

Good safe location. Close to shops and lots of restaurants.

Partner

10/10

Exceptional

11 Jun 2026

SUSAN

It was clean and the staff were very friendly

Partner

6/10

Pleasant

30 May 2026

Narayan

Shower has an issue. Whole bathroom gets flooded. They should have shower curtain

Self

8/10

Excellent

28 May 2026

Frederick

Check in and check out process was smooth. Staff was attentive and professional to our needs during the stay.

Family_with_children

8/10

Excellent

17 May 2026

Ronald

This apartment hotel was very nice. The service was good. They need wash cloths tho. Great location. Near a very nice park. Lots of restaurants and a mall very close by.

Friends

8/10

Excellent

13 May 2026

Anna

The host and the staff are great. The room is big enough for 2 people. There are a few things that I was not pleased but it wasn’t a deal breaker
1) noises next door during weekday due to construction (I wasn’t aware until I got there )
2) the bathroom is inside the bedroom instead of being in the common area, so it’s inconvenient for someone to go in and out of the bedroom

Family

10/10

Exceptional

04 May 2026

Cristy Ann

Front desk staffs are very friendly, accommodating, and helpful.. We had a great staycations for 2 nights at Valero Grand Suites by Swiss-Belhotel Makati.

Family_with_children

4/10

Poor

19 Apr 2026

Clifford

The building and the interiors are dated. In the small suite i was assigned, the couch had stains. I woke up one night with a small roach on my bed and needed to catch and dispose of it. The towels are way past their lifespan. The shower door has leaks causing water to spill all over the bathroom floor. Showering longer not quite possible since the water turns cold.
The staff are excellent but they can only do so much for a hotel that needs refurbishing.

Self

10/10

Exceptional

08 Apr 2026

Enrique

Very clean room but only had one bathrobe and wife had one and me nothing

Partner

6/10

Pleasant

25 Mar 2026

Mindaluz

Bathroom fixtures broken. The shower room clogged up when taking shower. Door safety feature is not properly installed.
Staffs are very friendly and helpful.

Partner

10/10

Exceptional

09 Mar 2026

Erica

Lots of restaurants and coffee shops nearby

Family_with_children

6/10

Pleasant

28 Feb 2026

Mindaluz

Room and bathroom is not updated. Towels are no longer white. WiFi is so slow. Toiletries are not sufficient.
Staff are very helpful.

Partner

6/10

Pleasant

26 Feb 2026

Andrew

Room was big and in good condition and the buffet breakfast is pretty good. I did like that the main dishes changed each day for variety. Staff were polite and helpful as you'd expect. The pool is quite nice on the rooftop. However, there are a number things with the room which haven't been thought out and could be improved.

The a/c is right over the bed and is really hard to set at a consistently comfortable temperature through-out the night. Housekeeping were really lovely and friendly but were not great at replacing everything each day. Some days I'd have to ask for towels, tissues, more tea and coffee sachets etc. There was a lipstick stain on the bed linen when I arrived and only one gown. The kitchen area has a hob and microwave but no bowls only plates and no pans at all so it would be impossible to use. Pretty disappointing over all

Partner

8/10

Excellent

24 Feb 2026

Emeterio

The room was generally clean. I just noticed that the

10/10

Exceptional

15 Feb 2026

Kizzy Evelina

The staff was wonderful they were welcoming and helpful My room was clean and comfortable I am looking forward to staying at this hotel agine

10/10

Exceptional

26 Jan 2026

Walter

The staff was very friendly. They are always out to look after any requests. The rooms were spotless and perfect

Leisure Self

10/10

Exceptional

19 Jan 2026

Dana

Shops near by parking is expensive staff polite

Business

10/10

Exceptional

29 Dec 2025

Ramona

Mother & daughter’s get away

Friends_and_family Friends

8/10

Excellent

24 Nov 2025

Dana

Convenient location

Self

8/10

Excellent

13 Oct 2025

Rhona Mae

the only thing concerns me is their carpet too old and dirty

10/10

Exceptional

26 Sep 2025

Billy

Friendly helpful staff, nice clean room, cafe has nice menu and food. Love staying here when in Makati and facilities handy and close by accessible walking distance.

Business_and_leisure Partner

6/10

Pleasant

11 Aug 2025

Dana

car parking issues

dont bring your car because front desk does not keep up with the parking business in the back.they tell you limited park when there are spaces available and always charge you no matter what

Friends_and_family Family

8/10

Excellent

04 Aug 2025

JULIE ANN

This is June the very best value for the money hotels in heart of Makati. Walkable to Greenbelt and all around immediate area. Great restos nearby a block away. Good gym and pool for travelers. Seem to have upgraded beds as ours had a pillow top or topper. BIG rooms and nice place. Staff is excellent. Our go to most times in Makati.

10/10

Exceptional

06 Jul 2025

Eugene

Highly recommend

Great location. Have a lot of walkable restaurants and not too hard to get a grab.

Self

10/10

Exceptional

12 Jun 2025

Susan

Great experience

Friends_and_family Family

10/10

Exceptional

25 May 2025

Demetrius

Great

6/10

Pleasant

24 Apr 2025

Dana

Should not have to pay for parking your car.

Partner

8/10

Excellent

31 Mar 2025

Verified traveler

The parking for cars should be free but the claim they don't know how many are allow free

Partner

6/10

Pleasant

01 Jan 2025

Raymon

This place was kinda old, rooms were dark, no view, and carpet in the hallway looked dirty. Didn’t get the room I originally booked, was very disappointed.

Leisure Partner

8/10

Excellent

25 Dec 2024

MA CARIDAD

Its close to the restaurants and convenient stores…Good location!

Leisure Family

8/10

Excellent

18 Nov 2024

Precious La-arni

Customer service and communication was great. I just didn’t like how there was somewhat a leak on the shower in the master’s and the flow of water in the toilet was pretty weak.

Leisure Family_with_children

10/10

Exceptional

02 Oct 2024

Tom

Glen was very helpful.

Business

4/10

Poor

16 Sep 2024

Reuben

Few missing elements

Day was fine. Loud construction outside my area made relaxing difficult. I was also disappointed that my stay didn't include breakfast or Suttle to airport as advertised on line.

Business

8/10

Excellent

14 Sep 2024

Rafael

Place was ok overall. Some fixtures need to be fixed like the kitchen faucet and the bathroom towel rack. The faucet knob was worn out and not easy to turn or control. The towel rack was falling apart and about to detach from the wall. Guests probably hold onto it when getting out of the bathtub. You should install a grab bar for getting out of the tub. Dangerous for elderly.

Self

10/10

Exceptional

10 Sep 2024

Verified traveler

Very clean hotel and amazing staff and service.

Partner

2/10

Poor

29 Aug 2024

Jessie

Late checkout was not granted and the hotel was empty. So many better options in Manila.

Leisure Self

10/10

Exceptional

30 Jul 2024

Sidney

Great staff, great room layout, great bed, great area, 5 min walk to supermarket.

Business Self

8/10

Excellent

29 Jul 2024

Brian Eliot

Staff very helpful.

Business_and_leisure Family_with_children

6/10

Pleasant

20 Jun 2024

Verified traveler

Bed is so hard, it could be the floor. Sofa uncomfortable. Kitchen lacks equipment for cooking. Shower lacks water pressure.
Theres plenty of better options available nearby.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2024

Jedidiah

We like the food choices around the area. The room was clean and the service was greart.

Leisure Partner

8/10

Excellent

28 May 2024

Billy

No problems encountered for us over 5 nights stay. Staff very courteous and willingness to assist in all areas.

Business_and_leisure Family_with_children

6/10

Pleasant

28 Apr 2024

Scott

Older property really bad smell in the area when you get out on your floor. Rooms were ok . Bed too hard . What was expected for this price.
Staff very responsive and courteous .

Leisure Partner

10/10

Exceptional

25 Apr 2024

Billy

Great Hotel all round, lovely friendly staff making it a warm friendly environment.

Business_and_leisure

6/10

Pleasant

22 Mar 2024

Timothy

I tried repeatedly to engage with the Front Desk and concierge service to arrange for golf and was never able to get anyone to assist me. The breakfast was also substandard and service was poor.

Leisure Self

8/10

Excellent

11 Mar 2024

Herman

It was quiet

8/10

Excellent

05 Mar 2024

Thomas

Good Value for money

10/10

Exceptional

26 Feb 2024

Myra

As always, hassle-free stay, attentive hotel staff, affordable rates in the heart of Makati CBD. Super reliable hotel, always a pleasant experience staying at Valero Suites👍👍👍

2/10

Poor

13 Feb 2024

Cecil

Bad odor within the building, elevator, unit floor.
Rusty bidet, linens and towels too old, bed too firm (had to request foam topper for comfort). Inside room not well cleaned, you can spot dust and not well maintained.

Leisure Self

8/10

Excellent

02 Feb 2024

Thomas

Clean rooms, friendly and helpful staff, stayed there many times over the past years and will stay there again.

Business Self

10/10

Exceptional

28 Jan 2024

arcie

Staff were great and very helpful. Our room was clean,
Close to restaurant and easy access to everything, nice park nearby. We had a great time on our stay. Will definitely stay at this hotel again.

Leisure Family

10/10

Exceptional

18 Jan 2024

Myra

Very convenient location

Business_and_leisure

10/10

Exceptional

12 Jan 2024

Carolina

The kitchen is outdated

Leisure Friends

6/10

Pleasant

03 Jan 2024

John D

Need new mattress other than that good place

Hotel was nice, staff was friendly. Only the bathroom was a little dirty near the sink and shower area. Kitchen was small but clean. The biggest problem was the mattress. It felt too hard and like laying on the box spring with very little padding. You could feel the springs poking through your back. They need a better mattress. Overall, place was good. Near drugstore, convenient store and restaurants.

Self

8/10

Excellent

17 Nov 2023

John Laurence

Huge room

Leisure Self

8/10

Excellent

20 Oct 2023

Richard

Close proximity to many restaurants and stores. Very clean room.

Leisure Partner

10/10

Exceptional

18 Oct 2023

Mary Grace

The was nice, clean and spacious.

10/10

Exceptional

28 Sep 2023

Jaime

Great Staff, Top of the Line

Leisure Self

8/10

Excellent

26 Jul 2023

Labora May Ellys

The unit I was in, 2512 could use a bit of an update and thorough cleanliness. There was no outlet in the bathroom to plug-in the hairdryer and when I tried to use it outside in the main room, there is no mirror to look at. It was a bit inconvenient.

10/10

Exceptional

11 Jul 2023

Maria Charina

Great friendly service by the front desk staff, security and porters. 👍👍
Location is great!
The beds could use an upgrade… more softer mattress please.

Leisure Family

8/10

Excellent

09 Jul 2023

kenneth

Second time staying here within a year. Mediocre a/c and dated bathrooms keep this nice property from becoming “excellent”. The staff is amazing and attentive.

8/10

Excellent

06 Jul 2023

Charles

It was nice and clean... staff was very helpful , nice area, resturants close... i stayed for almost 1 month..... there were a few roaches, not alot, maybe 5 in my time there. I didnt complain because it wasnt a lot and not in the kitchen.

Leisure Friends

10/10

Exceptional

31 May 2023

RENATO

Friendly and Hospitable

Business Partner

10/10

Exceptional

30 May 2023

RENATO

Courteous and and respectful. Answers your needs …

Business Family

8/10

Excellent

25 Apr 2023

Hasan

it’s okay

10/10

Exceptional

23 Apr 2023

Delanda

Awesome

Leisure Self

10/10

Exceptional

19 Apr 2023

Chris

Great People Ok Room

The lady who checked us in was awesome and the staff were great. There was a smell in the room due to a water trap not having water in it, but once I found it and fixed it the smell started getting better.

Partner

10/10

Exceptional

10 Apr 2023

MARY JANE

Amazing will come back again

Friends_and_family Family

4/10

Poor

17 Mar 2023

Gregory

The lobby looks completely clean and was impressed with the quality of the personnel staffing the desk. Jerome was a very good night manager and then changed the days while I was there but he took charge of trying to keep everything in check so far as my reservation was concerned. I was very disappointed in the first room we went to it was not anything I expected when you order something like a queen sweet supposed to be premier and it was not it was anything but a sweet and the bathroom you could almost step into the toilet from the shower. So there are many other things I won't go into detail but I would not be staying at the Valero again if I came back to PI. They tried to make it right and the finishing touch was a roach crawling around the microwave oven in the room we had that was it that was out of there. Went to another hotel had nothing but praise for that one and cost about just the same per night. And I'll be doing review on that hotel on the Google maps and the website for the hotel itself. I would suggest somebody look somewhere else for a room and not the at the Valero. The street noise is tremendous I got very little sleep the time I was there.

Leisure Self

8/10

Excellent

14 Mar 2023

Dolly

Safe to walk…

Leisure Family

10/10

Exceptional

12 Mar 2023

Karin

Excellent hotel! Very professional and efficient hotel staff.

Leisure Partner

10/10

Exceptional

07 Mar 2023

Karin

My fiancé and I had a great experience at the hotel from March 3, 2023 to March 11, 2023. We loved the room assigned to us. The housekeeping service was excellent. The staff are professional and efficient. We loved using the gym snd the pool. We will definitely be back next year.

Leisure Partner

10/10

Exceptional

26 Feb 2023

Femi

Ideal location

Central Makati. Walking distance to most spots

Self

10/10

Exceptional

23 Feb 2023

Verified traveler

Amazing!

My stay was wonderful. My room was so clean. And amazing ambiance. All the staff are friendly.

Self

10/10

Exceptional

13 Feb 2023

MARY JANE

Will stay again

Our stay was so amazing! Definitely will stay again, the staff was so helpful, they assist upon arrival and check out The room is so clean and we can cook also, our concern is the late check in instead of 2pm we check in around 4:00pm but overall is great stay

Friends_and_family Family

6/10

Pleasant

11 Feb 2023

Kirsty

Nice hotel, solid hard beds!

Lovely hotel, nice staff and a decent room. Makati is a great area to stay in Manila and the hotel is in a good location.

However, the bed was the hardest bed we've ever slept in. It was like sleeping straight onto a slab of wood, impossible to get comfortable. We asked for extra duvets to put on top of the bed which helped ever so slightly for the second night still terrible. It was also fairly noisy.

Partner

10/10

Exceptional

10 Feb 2023

myrna

Everything is good. Kitchen is a big factor. The room is very comportable and big and enough. Excellent choice

Leisure Family

6/10

Pleasant

07 Feb 2023

Brian

We have stayed here before. Units are large and well maintained. Unfortunately this stay, the room and hotel was filled with mosquitoes. Need to fumigate all rooms and common areas of the hotel more often.

Leisure Family_with_children

4/10

Poor

06 Feb 2023

Verified traveler

Not what we were expecting :(

The hotel room was in serious need of a refurbishment. The bathroom was a disaster. The shower did not work properly, and when we attempted to bring it to the attention of the hotel, were told it was the only room they had available.

Partner

4/10

Poor

04 Feb 2023

Kaye

The building is quite old and smells like mold.

Leisure Family

10/10

Exceptional

31 Jan 2023

Francis Jude

Gene was a huge help during my stay

Leisure Friends

10/10

Exceptional

25 Jan 2023

Richard

Efficient staff... well equipped rooms

Business Self

8/10

Excellent

13 Jan 2023

Ryan

I liked the location of the hotel, was about a 20 min walk to multiple shopping malls with grocery stores, and also a medical clinic. There was a bakery and fast food places across the street. The only things I didn't like were there that there were always a few nats flying around the hotel, and the shower was only half covered, so water splashes out

Business_and_leisure Friends

8/10

Excellent

11 Jan 2023

Mario

The staff were very respectful and responsive to our needs! The place is in perfect location, accessible to all areas of interest. Our stay was very satisfactorily!

Leisure Family

10/10

Exceptional

03 Jan 2023

Jade

Family friendly condotel

Overall i like the place and customer service was superb, only parking is hard, limited free parking only so no guaranteed even if you have room reserved, we pay parking fee 😞

Friends_and_family Family

10/10

Exceptional

24 Dec 2022

Mari Grace

Loved every second of our stay!

The most huge and pleasant hotel I have ever stayed with. I mean I have been to Japan and Germany and stayed to a lot of hotels for work. For the price compared to hotels around ayala triangle this was the cheapest for a Family of four. I mean walk-in closets and 4 toilets with kitchen and two huge rooms and a sofa. With all rooms having televisions. And a washing machine! Loved the pool too! Thankss Valero Grand Suites Hotel!

Friends_and_family Family

10/10

Exceptional

09 Dec 2022

Khristiane Jane

I did not like that there's a frosted glass in front of the toilet bowl where the person outside can see you pooping. It's unnerving.

Leisure Partner

10/10

Exceptional

09 Dec 2022

Charles

I liked this proerty, at 1st only scheduled a 5 day stay... then extended 7 more days... a good area.. minutes from beautiful mall... resturants on the same block and
7-11s and more on the same block. I would stay again

Leisure Partner

8/10

Excellent

03 Dec 2022

Chee Guan

Room was perfect and nice

Business_and_leisure Partner

10/10

Exceptional

01 Dec 2022

Carolina

From the staff at door, customer service, maintenance, attendants and waiters, they’re all exemplary, polite, very nice and helpful. The rooms are very clean and comfortable. The location is so convenient to everywhere. ❤️🥰❤️🥰

Leisure Friends

10/10

Exceptional

30 Nov 2022

Carolina

I love this place. Highly recommended ❤️

Leisure Friends

10/10

Exceptional

14 Nov 2022

Carolina

Smart TV’s are only available for 3 bedrooms. Can’t use the Tv for entertainment like my karaoke. Very sad

Leisure Self

10/10

Exceptional

02 Nov 2022

kenneth

The Valero Grand Suites was wonderful from top to bottom. The staff was amazingly polite and considerate to any request. This hotel should be rated higher, everything was great.

Leisure Partner

8/10

Excellent

31 Oct 2022

june

Best place to stay around makati city, issues about washroom floor flooding and small pest control should be considered other than that its ok.

Leisure Family_with_children

8/10

Excellent

29 Oct 2022

june

Floor washroom is flooding, some toiletries are missing, very accomodating staff

Leisure Family_with_children

4/10

Poor

06 May 2022

James

Shower fell apart on first night there no pots orpans to cook with

8/10

Excellent

13 Apr 2022

FLORANTE

Great suites!!

I booked a 3 bedroom suite and was spacious for my family.
Hotel staff were well dressed and very polite!
The gentleman who checked me in was very courteous and professional in handling our accommodations.
The gentleman who helped us in our luggage move at the 5th floor was very patient and courteous.
Great place to stay close to everything. Hotel
Overall 3.5/5 stars.

Some concerns:
Leak in the master bedroom shower that tricked down the rest room floors.
Bath towels need to be replaced everyday without request for a 4 star hotel. Hand and face towels were missing and requested but but not provided.
Could add another couch and chairs and a bigger dining table for 3 bedroom suites.
Roof deck pool was cold.
Hope to be back and rebook and hope concerts will be addressed.

Friends_and_family Family

10/10

Exceptional

01 Apr 2020

Verified traveler

This is a great hotel,customer friendly and even gave a discount when i needed to extend the stay

Leisure Partner

6/10

Pleasant

03 Jan 2020

Emil

Nice and convenient location

Getting there: I arrived early morning (4AM) from NIA international. Grab was convenient to get at the airport. This early in the morning presented no traffic
Check-in: as it was early in the morning no other customers were at the lobby, staff helped me with my luggage. Check-in was quick and friendly. The lobby was well appointed
Amenities: The room was amply furnished, with somewhat modern taste. I booked the twin bed, which was at first rock hard, but eventually I got used to it. Sheets was clean, soft and the thick comforter on top of the bed lessen the hardness of the mattress. The room also came with a dining room table, refrigerator, stove, sink and coffee maker. Cooking and dining accoutrement provided on request.
Bathroom: Standard fixtures provided, including a manual hand held bidet. Mildew was present in the tub area, no shower curtain, causing a deluge outside the tub. If not vigilant, a flood may occur on the floor. The bathroom only had one light fixture, which kept the room dark. The hotel provided ample complimentary toiletries, such as a dental kits, soaps, shampoo/conditioners and lotions.
Staff: The staff were very responsive and timely with all my requests, and always with a smile
Breakfast: I tried their breakfast buffet on my first morning, and it was not worth the 400.00 pesos, the beauty about this hotels, is its location, plenty of breakfast places at walking distance. If you need to pamper yourself, order on FOOD Panda

Partner