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Makati Shangri-La, Manila

Metro Manila · Philippines

Ayala Avenue Corner Makati AvenueView location

9.4/10Excellent1,001 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.2/109.2
Condition9.2/109.2
Amenities9.4/109.4
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  • Business hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Makati Shangri-La, Manila

The Makati Shangri-La Manila, a renowned five-star hotel, is conveniently located in the upscale Makati business district, just 30-45 minutes from Ninoy Aquino International Airport (MNL).

This smoke-free property is within walking distance of upscale shopping malls, cinemas, trendy bars, and restaurants, making it ideal for both business and leisure travelers. The hotel boasts 696 luxurious rooms and suites, eight diverse dining options, and world-class health and recreational facilities.

For those seeking authentic international cuisine, the Shangri-La offers a true melting pot of culinary experiences. It also features the area's largest ballroom and versatile venues suitable for any event. For details on health and hygiene measures, cancellation policies, and Golden Circle benefits, please visit shangri-la. com/cares.

Read more about this hotelShow less

With a stay at Makati Shangri-La, Manila, you'll be centrally located in Makati, within a 5-minute walk of Greenbelt Shopping Mall and Glorietta Mall. This luxury hotel is 4.1 mi (6.5 km) from SM Mall of Asia and 9.1 mi (14.6 km) from SM North EDSA.

Make yourself at home in one of the 696 individually furnished guestrooms, featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 55-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets.

Conveniences include phones, as well as safes and desks. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Makati? This hotel has 15780 square feet (1466 square meters) of space consisting of a conference center and 12 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately PHP 1800 per person
    • Airport shuttle fee: PHP 3150 per vehicle (one-way, maximum occupancy 3)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: PHP 2206.80 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    Filipino

    English

    Chinese (Mandarin)

Nearby attractions

Ayala Center 0.1 km / 0.1 mi
Greenbelt Shopping Mall 0.3 km / 0.2 mi
Glorietta Mall 0.4 km / 0.2 mi
Ayala Triangle Gardens 0.4 km / 0.2 mi
SM Makati 0.8 km / 0.5 mi
Australian Embassy Manila 1.3 km / 0.8 mi
RCBC Plaza 1.3 km / 0.8 mi
Makati Medical Center 1.4 km / 0.9 mi
Power Plant Mall 2.2 km / 1.4 mi
Makati City Hall 2.3 km / 1.4 mi
Circuit Makati 2.7 km / 1.7 mi
Fort Bonifacio 2.9 km / 1.8 mi
St Luke's Medical Center Global City 3.1 km / 1.9 mi
BGC Arts Center 3.2 km / 2 mi
Burgos Circle 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2003
  • Total number of rooms: 696
  • Number of floors (main building): 28
  • Accessible rooms: 4
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Airport
Show 66 more facilities & services
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle: 1
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant: 5
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 12
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Indoor heated pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Sauna
  • Steam bath
  • Hot tub
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centre
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Fitness
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE WITH VIEWSTWIN • DELUXE WITH VIEWSTWN.DX-WV

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    TWIN DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 33 m²DBT.DX-1
    Double or Twin DELUXEPhoto unavailable2 photos

    Makati Shangri-La, Manila

    Double or Twin DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE KING BEDDouble or Twin • EXECUTIVE KING BEDDBT.EJ-KG

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Double or Twin EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB DELUXETWIN • CLUB DELUXETWN.CB-DX

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    TWIN CLUB DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 39 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable3 photos

    Makati Shangri-La, Manila

    DOUBLE DELUXE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wi-fi
    • Pillow menu
    • Housekeeping
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Fridge
    • Tea and coffee making facilities
    • Bathroom: 1
    • Shower
    • Bathtub
    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXE • 38 m²SGL.DX
    SINGLE DELUXEPhoto unavailable1 photo

    Makati Shangri-La, Manila

    SINGLE DELUXE

    Room photos

    1 photo

    Room overview

    Room size
    38 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Room amenities

    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Cable TV
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Shower
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ-1

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-2

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH VIEWSSUITE • DELUXE WITH VIEWSSUI.DX-WV

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    SUITE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 39 m²TWN.DX-1
    TWIN DELUXEPhoto unavailable1 photo

    Makati Shangri-La, Manila

    TWIN DELUXE

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Room amenities

    • Fridge
    • Ironing set
    • Tea and coffee making facilities
    • Housekeeping
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Pillow menu
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BUSINESSSINGLE • BUSINESSSGL.BS

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    SINGLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX-2

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 1 Bedroom • 74 m²SUI.DX
    SUITE DELUXEPhoto unavailable5 photos

    Makati Shangri-La, Manila

    SUITE DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    74 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Room amenities

    • Living room: 1
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE TWO BEDSSINGLE • DELUXE TWO BEDSSGL.2B-DX

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    SINGLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB DELUXEDouble or Twin • CLUB DELUXE • 1 Bedroom • 33 m²DBT.CB-DX
    Double or Twin CLUB DELUXEPhoto unavailable2 photos

    Makati Shangri-La, Manila

    Double or Twin CLUB DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-DX

    Room amenities

    • Bathtub
    • Cable TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB DELUXEDOUBLE • CLUB DELUXE • 44 m²DBL.CB-DX
    DOUBLE CLUB DELUXEPhoto unavailable1 photo

    Makati Shangri-La, Manila

    DOUBLE CLUB DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-DX

    Room amenities

    • Bathtub
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE ONE BEDRoom • DELUXE ONE BEDROO.1B-DX

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Room DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 1 Bedroom • 74 m²SUI.DX-1
    SUITE DELUXEPhoto unavailable1 photo

    Makati Shangri-La, Manila

    SUITE DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    74 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Room amenities

    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 38 m²TWN.DX
    TWIN DELUXEPhoto unavailable4 photos

    Makati Shangri-La, Manila

    TWIN DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Turndown service
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Housekeeping
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Fridge
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 38 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable1 photo

    Makati Shangri-La, Manila

    DOUBLE DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • TV
    • Ironing set
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Tea and coffee making facilities
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    SINGLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 56 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable4 photos

    Makati Shangri-La, Manila

    DOUBLE EXECUTIVE KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Bathtub
    • Shower
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Pillow menu
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX-1

    Photos are not available for this room type.

    Makati Shangri-La, Manila

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Makati Shangri-La, Manila

9.4
Excellent
1,001 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Monette Z.
Everything was above and beyond. We wanted to stay longer. We’ll definitely come back.
8/10
Excellent
04 Aug 2026
Elizabeth
Everything was wonderful.
There was not enough entertainment, ie music.
10/10
Exceptional
01 Aug 2026
Michael
Great Hotel, very enjoyable
8/10
Excellent
31 Jul 2026
Isabel Regina
The property is a little dated but otherwise still a great stay.
10/10
Exceptional
27 Jul 2026
JOAN
Clean room and many breakfast selections
10/10
Exceptional
27 Jul 2026
Warren
The warmth of the Filipino people is the hallmark of what makes this country so attractive to travelers. And, at \"The Shang\" as the locals call it, it's exemplary. From the moment you step into the lobby, the greeters who open the door always have a smile, and their eyes shine with a welcoming expression that's incredible.
The lobby is traditional and classic in style so it caters to multiple generations. Normally, I prefer a more contemporary look, but I really felt at home there.
I loved the gym and the pool. I got extra help from on site trainers while I was doing a workout off my personal trainer's app, and they facilitated machine set ups and ensured I was using proper technique. This type of attention was truly 5-star.
The spacious room had a gorgeous view of the city skyline and was kept in tip top condition by housekeeping.
I enjoyed the copious breakfast buffet and sipping martinis in the lobby bar with talented, live entertainment. I would go back in a heartbeat and highly recommend this Shangri-La.
8/10
Excellent
27 Jul 2026
ram
very vertyhjjjjbb
10/10
Exceptional
19 Jul 2026
Martin
My stay was excellent. I will certainly staying at the Shangri-la Makati when I visit Manila again
10/10
Exceptional
18 Jul 2026
Nocona
Enjoyed our stay, the staff were so kind and helpful. I’d definitely stay here again. You guys are awesome!
Partner
10/10
Exceptional
14 Jul 2026
Tammy
Beautiful hotel. Helpful staff. Excellent location.
Partner
10/10
Exceptional
11 Jul 2026
LEOPOLDO
Staff and Management were very helpful and accommodating to your needs and request.
Family
10/10
Exceptional
09 Jul 2026
Florabel
Love staying at Makati Shangri-La when visiting Manila!
Self
10/10
Exceptional
08 Jul 2026
Sheranne
Overall stayed was excellent!!we enjoyed it.very accessible to malls as well.highly recommended and definitely will be staying again.
Family_with_children
10/10
Exceptional
07 Jul 2026
JAMES
Excellent service all around!

Note:
The IHG Makati Holiday Inn's contactless MINIBAR, F&B, and 24/7 IRD ordering services is done.

Bring your own food!
10/10
Exceptional
07 Jul 2026
JAMES
Excellent service all around!

Note:
The IHG Makati Holiday Inn's contactless MINIBAR, F&B, and 24/7 IRD ordering services is done.

Bring your own food!
8/10
Excellent
07 Jul 2026
Rodney
Its a nice hotel in a great location
Friends
10/10
Exceptional
05 Jul 2026
HM
Spectacular, rooms a bit dated but the staff made up for it.
Family
10/10
Exceptional
04 Jul 2026
Valerie-Joy
Impeccable service, as always.
Family_with_children
10/10
Exceptional
01 Jul 2026
Elvira
Amazing hotel highly recommended. The service the staffs the location. The breakfast the room and bathroom are huge.
10/10
Exceptional
30 Jun 2026
JANICE
We love Makati shang everything is closeby .
Can’t wait to be back 😊
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Celeste
It was a good stay to relax and enjoy!
Friends
6/10
Pleasant
23 Jun 2026
Maricar
.
Family
8/10
Excellent
18 Jun 2026
Francis
The staff was very helpful with securing as a ride the airport and booking as a 1-day walking tour of Manila.
Family
10/10
Exceptional
11 Jun 2026
James
A perfect 5 star hotel. No flaws
Partner
8/10
Excellent
09 Jun 2026
CERELONA
Clean room and breakfast was really good.easy access to everything like malls and restaurants.
Family
10/10
Exceptional
09 Jun 2026
Norah
Loved the room size and location
Self
10/10
Exceptional
04 Jun 2026
CHARLOTTE
From the staff up to the house keeping , everyone welcoming, exceeded expectations. From the front entrance up to the room cleanliness is far beyond belief.
Friends_and_family Family
10/10
Exceptional
02 Jun 2026
Chantel
This hotel is great, the staff are so nice. They clean the rooms very well. Breakfast was fantastic as well as the staff in the restaurant. The hotel is also very gorgeous.
Partner
10/10
Exceptional
31 May 2026
Lolita
The receptionist to the bellhop did a great job.. love the way the explain things to us as guests.
Very accommodating
Thank you
Self
10/10
Exceptional
27 May 2026
Julio Karlo
Very good hotel. Amazing employees and amenities.
Partner
10/10
Exceptional
25 May 2026
jesus
New friendly hopeful, clean
Partner
10/10
Exceptional
25 May 2026
Jo Ann
Excellent service from the moment I arrived at the airport to the shuttle to front desk to room service all the way to when we were dropped off back to the airport. I really appreciated their help also since I had my young child with me.
Family_with_children
10/10
Exceptional
25 May 2026
David B
Earlier I commented on the superb handling of my checkin upon my arrival. Erik at the check-in counter was very accommodating on my situation requesting for a room close to the elevator, due to a foot surgery I received a few days earlier limiting my foot movement during my stay this weekend. For his actions I was very appreciative, with the very reason I will continue to come back to the Shangrila In Makati. Thank you
Partner
10/10
Exceptional
22 May 2026
jesus
Find me in excellent service
10/10
Exceptional
15 May 2026
Lorin
All the staff was excellent. The food in the restaurant was excellent. Also, my room and its amenities were great. I’ll say it again all the staff were excellent when I were there. I’d recommend this hotel to anybody. In fact, I’m coming back next year again on Mother’s Day and I have my room already booked on Mother’s Day. Everybody in my group also thought it was great. Lorin Wellman.
Family_with_children
10/10
Exceptional
15 May 2026
Mike
Staff excellent
Amenities. Like the gym and pool. Excellent. A tennis court was a fun surprise. The food. Amazing. Ambiance and architecture are beautiful.
So excited for my next visit.
Partner
10/10
Exceptional
12 May 2026
Ana
Always loved Shangri-La Makati, great staff, ambiance, rooms, and so conveniently located.
Self
10/10
Exceptional
10 May 2026
Maila
Great service and food
10/10
Exceptional
07 May 2026
Andrew
One of the nicest hotels I’ve ever stayed at.
Business
8/10
Excellent
06 May 2026
Anastasia
I have been to several Shangri-la. This one is not the best in terms of room quality (big but old fashion) etc. But the staff is super nice, location is great and food is lovely
Partner
10/10
Exceptional
05 May 2026
John
I thought that it was a very clean hotel for as old as it was. The staff are very polite and very friendly as well
Partner
10/10
Exceptional
02 May 2026
Renaldo
The service was top notch and such a beautiful facility next to everything.
Family_with_children
8/10
Excellent
01 May 2026
Maria Salud
Hotel needs maintenance update specially the bathroom -needs thorough cleaning. The corners of the rm has sticky dirt it needs washing or brushing the grout , bathrm needs new grout it looks old and dirty ,windows needs cleaning.
But otherwise hotel is still great looking.
Friends_and_family Family
10/10
Exceptional
01 May 2026
Scott
Great breakfast, very nice hotel, spectacular staff. Good restaurants and bar as well. Walter in the was excellent. A great hotel in a very central location.
Self
10/10
Exceptional
27 Apr 2026
Frances
Fabulous! Staff super friendly and accommodating, room well appointed, bed super comfy. Breakfast options were so vast it was almost overwhelming! Gym was excellent as was the pool. And the area felt upmarket with great restaurants and shopping a short walk away. Would recommend
Friends
6/10
Pleasant
21 Apr 2026
Steven
Breakfast is disorganized and service is spotty
Friends
10/10
Exceptional
21 Apr 2026
Inna
Beautiful hotel, with very and knowledgeable staff, amazing breakfast in the most beautiful location in Manila.
Partner
10/10
Exceptional
15 Apr 2026
Eric
Beautiful hotel with a great gym and spa. Highly recommend staying here as the price was very reasonable for a Shangri La
Partner
10/10
Exceptional
14 Apr 2026
Arnes
Bar is excellent! And the room is exceptional!
10/10
Exceptional
14 Apr 2026
Darrell
Great service
Self
10/10
Exceptional
11 Apr 2026
Paul Kenneth
As always a wonderful stay at the Shang Makati. Thank you. 🙏
Partner
10/10
Exceptional
08 Apr 2026
Ronald E
The Shangri-la Makati was definitely first class stay. I would recommend it to anyone visiting Manila.
Partner
10/10
Exceptional
03 Apr 2026
Stephanie Ruiza Montifolka
Breakfast buffet was the best I have ever seen. So many options, definitely overstimulated but in the best way. Staff were all so kind, honestly all positive experiences! we had access to their Horizon lounge and it was a fantastic addition to our stay. Every evening there was someone singing in the hotel lobby as well which was great. Pool is very nice, got afternoon sun with huge umbrellas for shade in the chair loungers. Highly recommend this hotel, we will definitely be back!
Partner
10/10
Exceptional
03 Apr 2026
Somkhit
Good place to stay
Partner
10/10
Exceptional
25 Mar 2026
Ibrahim
Wonderful hotel, walking distance to several malls and Greenbelt.
I enjoyed the
Te swimming pool and Sauna. Staff very kind & professional. Thank you for making my visit to your establishment a beautiful memory.
Self
10/10
Exceptional
25 Mar 2026
Joel
5 stars all the way. Great staff great amenities great food.
Family
10/10
Exceptional
24 Mar 2026
Yasuko
Had a very pleasant time.
10/10
Exceptional
24 Mar 2026
Armando
Great staff, fantastic location and pool.
Partner
10/10
Exceptional
16 Mar 2026
Peter
.
10/10
Exceptional
15 Mar 2026
Jason
Amazing hotel! It was beautiful and so comfortable. The gym and pool were excellent and the pool bar had a great vibe and looked stunning. The location was perfect, you’re close to everything, it’s very easy to get around or grab rides. Definitely will stay again when I come back to Manila and will be recommending it!
Family
10/10
Exceptional
10 Mar 2026
Boyd
Great friendly service. The room is top notch. Definitely recommend it
Partner
8/10
Excellent
09 Mar 2026
marciano
Old building but very well maintained. Staff are excellent. Will definitely stay again
8/10
Excellent
08 Mar 2026
Cristina
Lobby smells good, staff are helpful, shops just walking distance. Should include hotel info sheets inside room, small pads and pen. Toilet seat cover kind of loose.
Self
10/10
Exceptional
06 Mar 2026
Mitch
Most professional staff at every level and every function
6/10
Pleasant
05 Mar 2026
Jinisha
The checkin staff are not friendly for checkin, questions or checkout. Didn't even provide information about breakfast where to go for breakfast, timing or anything. The kitchen staff and security are really nice they go out of the way to make you feel welcome. Room is big and fairly clean. Bathroom is bit old. Good amenities. Breakfast is good spread, lots of options. Worth the money.
2/10
Poor
04 Mar 2026
Jeremy
Our room 2011 absolutely smelled disgusting - so bad I had to get up & put some aromatherapy oil on a facecloth over my face so that I could sleep. I have never in over 50 years of travelling had to do that. The bed was clean & bathroom but think carpet was filthy
Friends_and_family Family
10/10
Exceptional
03 Mar 2026
Diana
Rooms are big spacious. Convenient location.
10/10
Exceptional
28 Feb 2026
mohamed ali
Yes
10/10
Exceptional
28 Feb 2026
Karlo
Clean room, friendly staff!
Family
10/10
Exceptional
28 Feb 2026
Griselda
Perfect hotel! It’s all worth it
Friends_and_family Family
10/10
Exceptional
27 Feb 2026
Kent
This hotel is excellent. I strongly recommend. Definitely returning. Wedged between 3 big nice malls. Buffet breakfast was delicious and top quality. Reception staff were brilliant. Really good value for 5 star. Beautiful room. Really big.
Business Friends
10/10
Exceptional
23 Feb 2026
Adora
Excellent Stay, will definitely go back.
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
Elizabeth s
Clean room good location
Partner
8/10
Excellent
21 Feb 2026
Arlene
It is a 5-star hotel but the carpet in the rooms smell moldy and gave me a sinus infection. My doctor prescribed me antibiotics upon return to the USA.
Family
10/10
Exceptional
19 Feb 2026
David
My stay at the Makati Shangrila has always been great and I will continue to stay there whenever I go back to the Philippines, most especially the staff, very courteous. My only regret was not able to get a reservation at the Sage Restaurant with my wife for a couples dinner, on Valentine’s Eve, next time will all in advance. I love coming back
10/10
Exceptional
18 Feb 2026
Michael
Friendly Staff, Clean room
Partner
10/10
Exceptional
15 Feb 2026
Martin
The room was fantastic
The seda bar with Walter great
Lobby lounge relaxing
Pool great
Checkout great
Leisure Partner
10/10
Exceptional
15 Feb 2026
Grace
The hotel was excellent! The staff was warm, friendly, and accommodating. The hotel front office manager, Nards Borondia, assisted us in transferring to a different room that was perfect for us.
We will definitely stay at Shangri-La Manila when we visit the Philippines again.
Business_and_leisure Family
10/10
Exceptional
15 Feb 2026
Nicole
Spacious room with all necessary amenities.
We listened to some music in the hall.
We ate at the Sage restaurant, it was delicious…

We had a wonderful stay there, we used transportation back and forth.
Thanks to all the people working there.
Partner
8/10
Excellent
15 Feb 2026
John
Check in process was handled well and the room was spacious and comfortable. Amenities are what you expect from a 5 star hotel and the staff are very friendly and courteous.

My partner and I were only disappointed in the breakfast buffet which used to be a highlight but no longer. Western food options are limited and the buffet layout is confusing. This morning we had to wait briefly for a table although we arrived before 8:00am. When seated we noted many tables were empty but waiting to be cleared. They ran out of regular coffee cups and we were served with paper cups. Some of the buffet staff struggle with English.

From the food offering it appears they are more interested in Asian visitors than in western customers. The only thing that remains 5 star with breakfast is the price.


Other than the breakfast experience our stay was satisfactory.
Leisure Partner
10/10
Exceptional
11 Feb 2026
Mylene
Everything was excellent most especially access to the Horizon lounge.
Leisure Family
10/10
Exceptional
05 Feb 2026
Eric
Good overall
10/10
Exceptional
05 Feb 2026
Christopher Michael
Bed was really soft
Leisure Partner
10/10
Exceptional
04 Feb 2026
Jusil
Excellent service by the staff except the dining ( both at breakfast buffet and the restaurant by the check in counter). Excellent room service. Room was spacious, all bathroom essentials were there, comfortable bed. Nice location surrounded by malls, etc..

Breakfast buffet subpar compared to other 5 star hotels in the Philippines and this hotel charged higher. The buffet spread was simply confusing.

6/10
Pleasant
04 Feb 2026
gerry
Hotel is very crowded, big lobby very few couches, chairs to sit on. Circles buffet staff inattentive, very poor service.
Friends_and_family Family
10/10
Exceptional
03 Feb 2026
Gina
Great hotel, close to everything! The WiFi was spotty at times but I think it’s just the place. Staff was very friendly and the food was great!
Leisure Family
8/10
Excellent
01 Feb 2026
Willibeth
Clean, wonderful staff, extra bottled water and amenities.
6/10
Pleasant
29 Jan 2026
jacqueline
Food
Leisure Family
10/10
Exceptional
28 Jan 2026
Ericson
Unit was clean.
Leisure Family
10/10
Exceptional
28 Jan 2026
FRANCISCO
We enjoy our stay. Nice room clean and pool excellent.
Partner
10/10
Exceptional
28 Jan 2026
Francis
Nice room!
8/10
Excellent
27 Jan 2026
Esther
Room was outdated, but the service is good
10/10
Exceptional
27 Jan 2026
David
Everything was spectacular
Partner
10/10
Exceptional
23 Jan 2026
myline
Cleanliness
10/10
Exceptional
23 Jan 2026
Francisco
Clean room, amenities and food
Leisure
10/10
Exceptional
22 Jan 2026
Claire
Love Makati Shang!!!!
10/10
Exceptional
20 Jan 2026
Myla
La Hotel Makati was incredible. I first checked in at the Fairmont, but the room was disappointing, so I switched to Shangri-La, which was the best decision. The staff was so welcoming. Erik's care and recommendations were spot on. Warren, our bellman, helped with all our luggage and made sure everything was perfect before heading back to the US.

Our room was luxurious, and the views were amazing. Thanks to Moli, Mark, and Jerilyn for keeping everything perfect. Dining at The Circle, especially the breakfast buffet, was fantastic. Mama Belle and her team were so warm and inviting. The ladies at the Filipino dessert tables always made sure I had enough sweets.

The bell staff was efficient and friendly, too. After the Fairmont experience, Shangri-La was just a breath of fresh air. Amazing service, kind staff, and luxurious rooms made it feel like home. I highly recommend it for anyone visiting Makati and can't wait to return!
Family
10/10
Exceptional
20 Jan 2026
Victoria
Great location, friendly staff, large rooms, and the breakfast offered a nice selection
10/10
Exceptional
19 Jan 2026
Nanette
Great swrvcie
10/10
Exceptional
19 Jan 2026
Ben
As always 6 star service. Special shout out to Waten at concierge

Location & surroundings

Makati Shangri-La, Manila
Ayala Avenue Corner Makati Avenue, Makati City, Philippines

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Makati Shangri-La, Manila

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