BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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7.6/10Very good372 Reviews
Cleanliness7.2/10 7.2
Service8.4/10 8.4
Comfort6.8/10 6.8
Condition6.6/10 6.6
Location7.0/10 7.0
Neighborhood7.8/10 7.8
Value10.0/10 10.0
Amenities7.4/10 7.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Herald Suites Hotel
Ideally located in the business and financial district of Makati, this hotel is just a 1km away from the Ayala and Greenbelt Commercial Centre, the country's most prestigious shopping and entertainment venue. Close to it are head offices of top corporations and banks.
Guests arriving at the hotel step into an atmosphere that is distinctly Old World. One is reminded of the ambience of a gracious turn of the century Filipino house.
A strong sense of tradition is reinforced by various Philippine arts and crafts that have been understatedly blended into the hotel's design and decor. Fitted with burnished wood reflecting the warmth of home, the accommodations are ideal places for rest and relaxation.
Guests can enjoy a dip in the outdoor pool or visit the cosy cafe for a drink and a light snack. For a more substantial mean the in-house Japanese restaurant can be trusted.
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With a stay at Herald Suites, you'll be centrally located in Makati, within a 5-minute drive of Greenbelt Shopping Mall and Glorietta Mall. This hotel is 3.4 mi (5.4 km) from SM Mall of Asia and 9.8 mi (15.7 km) from SM North EDSA.
Make yourself at home in one of the 88 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 48 hours
Professional property host/manager
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must be of specific type(s): Antigen
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: PHP 1000.00 per stay
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 7 AM to 9 PM.
- One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide a negative Antigen COVID-19 test result.
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Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative Antigen COVID-19 test result. Information provided by the property may be translated using automated translation tools. Guests will receive an email from the property in advance of arrival. The email will contain an authorization letter required to access the property. Guests must present a copy of their booking confirmation, valid ID, and the authorization letter at check-in. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Airport shuttle fee: PHP 1150 per vehicle (one-way, maximum occupancy 2)
- A late check-out fee will be charged
- Rollaway bed fee: PHP 1250.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Japanese
Filipino
English
Nearby attractions
Makati Medical Center
0.8 km / 0.5 mi
Greenbelt Shopping Mall
0.9 km / 0.5 mi
Ayala Center
0.9 km / 0.5 mi
RCBC Plaza
1.1 km / 0.7 mi
Australian Embassy Manila
1.2 km / 0.7 mi
Glorietta Mall
1.4 km / 0.9 mi
Ayala Triangle Gardens
1.6 km / 1 mi
SM Makati
1.8 km / 1.1 mi
Circuit Makati
2.5 km / 1.5 mi
Fort Bonifacio
2.9 km / 1.8 mi
Makati City Hall
3 km / 1.9 mi
De La Salle University-Manila
3 km / 1.9 mi
Rizal Memorial Sports Complex
3.2 km / 2 mi
Power Plant Mall
3.4 km / 2.1 mi
Star City
3.5 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1995
- Number of floors (main building): 9
- Number of floors (annexe): 5
- Single rooms: 4
- Double rooms: 71
- Junior suites: 2
- Accessible rooms: 1
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
Show 56 more facilities & services
- Visa
- Nearest Bus / Metro Stop
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Car hire
- Transfer service
- Secure parking
- Valet parking
- Airport ShuttleExtra charge
- Room service
- Laundry service
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Garden
- Concierge
- Sun terrace
- Newspapers
- Luggage room
- Toaster
- Dining area
- Clothes dryer
- Private pool
- Towels and bed linen
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Air conditioning in Restaurant
- Conference room
- Meeting room
- PrinterExtra charge
- PhotocopierExtra charge
- Business centre
- Fax
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- Massage
- Breakfast
- Continental breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Snacks
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
Double or Twin RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
Double or Twin SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-7
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
TWIN WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 22 m²SGL.ST
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
SINGLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Room amenities
- Wi-fi
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHerald Suites Hotel
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Herald Suites Hotel
100
reviews shown
Daniel
Great hotel in a really good location. The staff were all really nice. The breakfast staff were very kind and helpful also.
MAYUMI
Good location
Modesto
They dont allow refund or change of date. Thru 3rd party.
Kazuya
My room was main road side so it was very noisy from the road in the morning time.
Boris
Ok for 1 night stay
Nice staff despite poor conditions and cleanliness.
Noralyn
All the staff friendly and good services
Verified traveler
Te facility and the things in the room was too old and was messy, broken.
june
Dated
Jane
clean and comfortable room
only disappointment was that Little Tokyo, across the road, has changed but now we discovered Herald Suites instead
only disappointment was that Little Tokyo, across the road, has changed but now we discovered Herald Suites instead
Verified traveler
We enjoyed our stay. The service was excellent. There were a few minor problems with the room, which management said they would take care of right away.
Verified traveler
Herard
Just ok
MT
Like the place and the room. Especially the bath room for a clean set up. As improvement, hopefully more choices on the menus for drinks and meal.
Hampaslupa
I like generally the staff except for the waitress who was coughing all the time. I like the general feel of the hotel. The smell is very nice. I just happen to stay in this hotel several times but I think it has been 3 times already I experienced stuck bath drain cover. The levers dont work. The breakfast was good and Hotsamama Japanese restaurant was fantastic. Great choices and reasonable price.
Verified traveler
reasonable price
Behrouz
Not a pleasant stay
Room was very smelly, no hand towel, very old and very small bathroom, building was very old. Except for teh restaurentg that was reasonably ok with good food, nothing else was of expectation
Verified traveler
Extremely disappointed the hotel itself is lovely but when I had to cancel due to a serious problem they would not give me any money back no refund and I have stayed at this hotel and rented more than one room on numerous occasions again very disappointed in Herald Suites
Verified traveler
Good location and great service
Location is great with many good restaurants and shopping center within short walking distance. Service is good and staff are friendly. Air con is noisy and requires upgrading.
michael
lovely hotel
I enjoyed this lovely little hotel. The only thing I did not like was expedia said unlimited wifi when it's not true. They said expedia can't change it. I don't know. The wifi is free up to so many bits unless u pay 100 pesos a day then u get all u want so that was ok with me. Breakfast was very good except for the choice of bread. No sweet pastry, bummer. Still a very nice place to stay. Would stay there again !!!
Verified traveler
Old and tired, nice staff but hotel is very dated
Nice staff but a very old and dated hotel with very poor facilities. Old aircon unit was incredibly loud and made sleep impossible!
Claude
Nov 2014 trip
I liked this place . A nice hotel the included breakfast is very good . Very friendly staff and helpful staff
Boni
A comfortable stat
This is the place to go for a comfortable stay. Close to the shops. Transport was easy, literally at your doorstep.
Ligaya
Hard to locate and the room need updating badly.
Oh the bad side: Took a an hour for our driver to find. When we finaly found it facility, we are all yired and just want to relax in our room right away my husband and I noticed the awful smells. I looked around and noticed the flooring was rotten from the bathroom door to all the way around the closets. I wanted to ask them to have different room but hubby is too tired to bother.On the good side: the staff are friendly,especialy their doorman.
Eddie
Surrounding limited good shopping
could see some better surrounding. Nothing much to add.
Munchkin
Great Place,I will be back again soon.
I like this place, very clean and great staff.
Sar
Disgusting
I will never go back to this hotel! Room is dirty, full of cockroaches!, bathroom is the worse i've seen.
staying here is a nightmare!
staying here is a nightmare!
Graham
Good overnight stop in Manila
We needed an overnight stop in Manila after travelling there from one of the outlying islands before catching our international flight the following morning. The hotel is not far from the airport and is in the japanese sector of Makate thus giving lots of choices of japanese restaurants all within walking distance of the hotel.
Verified traveler
Most everything is ok
food was fare, the hotel staff was very good to us we would stay there again. our 4 nights stay through expedia the price was right otherwise the cost is too much booking through herald itself.
Cliffy
old rather than charming
More a really dated property than a historic charming one. Was put in the old wing. I knew the moment I open the door I will be changing hotel. Found 2 cockroach in the bathroom.
Switched to the new wing on day 2. An improvement over the old Wing esp in the bathroom.
Day 3, I still switched to a better property.
If it is a 3 star property, think of it as a 30-50yr old 3 star property.
By international standards it must be at best a 2.5 star.
Service at front desk was good.
Switched to the new wing on day 2. An improvement over the old Wing esp in the bathroom.
Day 3, I still switched to a better property.
If it is a 3 star property, think of it as a 30-50yr old 3 star property.
By international standards it must be at best a 2.5 star.
Service at front desk was good.
peter
Get a map!
Lovely hotel and friendly staff, however, taxi drivers rarely know this place! My advice is to have a map/know what is close by! Our driver spent 20mins driving around trying to find it.
Ron V
Location,location, location. The hotel is great but its location is not so great I like the staff from the main desk to the housekeeper- all accomodating and considerate. I could come back there in the future.
Verified traveler
Good for Japanese
It is beneficial for Japanese as Japanese Manila Sinbun and Japanese breakfast are available every day.
TeacherOnTheGo
Hidden treasure in Makati
Upon arrival, I was greeted by name. The staff was welcoming and our room was great. They thought my friend and I were a couple when we booked, so when we showed up, they quickly found a different room to accommodate us.
Breakfast is included and was delicious. There is a large variety of items to choose from on the menu. It is not continental or buffet, but much better food than you usually find on those.
The staff helped us arrange day tours, always hailed us taxis when needed, and provided general tips on restaurants, shopping, etc. Every single staff member was above and beyond friendly and helpful!!
The ONLY downside is the internet connection. My iPad wouldn't connect at all, and my friend's computer had limited access. There is a business center, but it is only one computer in the lobby. It is not private for skype, etc.
Other than the internet issue, I would stay here again!
Breakfast is included and was delicious. There is a large variety of items to choose from on the menu. It is not continental or buffet, but much better food than you usually find on those.
The staff helped us arrange day tours, always hailed us taxis when needed, and provided general tips on restaurants, shopping, etc. Every single staff member was above and beyond friendly and helpful!!
The ONLY downside is the internet connection. My iPad wouldn't connect at all, and my friend's computer had limited access. There is a business center, but it is only one computer in the lobby. It is not private for skype, etc.
Other than the internet issue, I would stay here again!
MHB
Good Location
Pros - Good value, central location, good made-to-order breakfast. Cons - Rooms need a facelift Tip: Ask for a room that's away from a busy street. I was awakened early in the morning by traffic noise.
Verified traveler
Pretty sweet
I have nothing but good things to say about this place. The service was great and the decor was unique and a lot of fun. Room 705 is magical.
Novie Mae
Good service. comfortable room.
I read in other reviews that this hotel was \"dated.\" For me, that is a good thing. I liked the old furniture. Modern is over rated.
Verified traveler
pleasant stay, friendly staff
I had a very pleasant stay. The staff was friendly and cheerful. I was given a warm welcome, a fruit juice to drink and a towel to freshen my face while they were filling my forms for me. The suite was huge and comfortable compared to what I was expecting and the breakfast was delicious.
The only negative points I could find: Internet stopped working after an hour but I guess and I couldn't find how to turn off that light in the dresser. But I still think the hotel deserves a 5.
The only negative points I could find: Internet stopped working after an hour but I guess and I couldn't find how to turn off that light in the dresser. But I still think the hotel deserves a 5.
Shuhei
日本語が通じるスタッフがいるのは、とても心強かったです。
ガードマンさんもとてもいい人です。
ガードマンさんもとてもいい人です。
MASANORI
古いけど便利な立地で大助かり。
masao
ロケーションはいい。
スタッフもいい。
食事は、普通になった。
スタッフもいい。
食事は、普通になった。
OMORI
yes
MICHIYASU
スタッフが親切で良い
SHIGERU
便利な立地
Thomas
Um 2 - 5 Uhr in der Nacht waren vor den Hotel Bauarbeiten (Straße) Schlafen war unmöglich. Habe gerade 3 Std. geschlafen nach den anstrengenden Flug.
Kenji
客室は清潔でした。備品もそろってました。コップ、ポットに「Tap Water 以外で洗浄済み」または「消毒済み」
などにして頂けると、日本人としては非常にありがたいです。Tap water はおなかが痛くなるのでちょっと怖いためです。
などにして頂けると、日本人としては非常にありがたいです。Tap water はおなかが痛くなるのでちょっと怖いためです。
KAZUHITO
部屋の備品等全体的に古く
テレビは、使えなかった。
テレビは、使えなかった。
SATOSHI
凄く快適に過ごすことができました。
taro
従業員さんの仕事 は、問題ありません。ただ、施設が古いのが唯一問題かな。
konishi
ロビーのトイレが寒い
Akihiko
目の前がリトル東京で日本食が希望の私にはベストなホテルでした。
スーパーマーケットもすぐそばにあるので買い物にも便利でした。
ホテルは朝食付きでトータルコスパ良かったです。
日本語ができるスタッフがいたので、とても丁寧な対応をしてもらい助かりました。
スーパーマーケットもすぐそばにあるので買い物にも便利でした。
ホテルは朝食付きでトータルコスパ良かったです。
日本語ができるスタッフがいたので、とても丁寧な対応をしてもらい助かりました。
TATSUO
リトル東京の前で日本食レストランが
多く立地が最高によい。
多く立地が最高によい。
masao
Good hotel
Shinji
古いホテルでした
YUJI
スタッフの対応が良い、
MAYUMI
Good location
Ryo
クーラーが古くてうるさかった。内部の雰囲気は良かった。
HIROMI
外の騒音がひどくて、よく眠られませんでした。
バスタブはありましたが、バスタブの栓と洗面台の栓も故障していました。
私が宿泊した部屋が、良くなかったのか、他の部屋もみなそうなのか、疑問です。
バスタブはありましたが、バスタブの栓と洗面台の栓も故障していました。
私が宿泊した部屋が、良くなかったのか、他の部屋もみなそうなのか、疑問です。
takashi
日本食の店が多く、日本人にとってはすごしやすい。
YUJI
スタッフが優しい。
TERUTOSHI
なし
tak
最高に素晴らしいホテル
また泊まりたい
また泊まりたい
Bruno
Buona
Di buona accoglienza
Verified traveler
コスパ良し
細かい部分の汚れが気になりました。
朝食の日本食セットはとても美味しかった。
朝食の日本食セットはとても美味しかった。
Koichi
エアコンの音がうるさいです。
Koichi
エアコンの音がうるさいです。ただ周辺に日本食レストランが多く便利なので利用しています。スタッフの対応は気持ちいいです。
WATARU
Best!
MIZUNO
ロケーションがとても良い。
二階の日本食レストランもリーズナブル。ウォッシュレットもついていました。
二階の日本食レストランもリーズナブル。ウォッシュレットもついていました。
Minoru
建物は古いがメンテナンスがされて
部屋は綺麗に掃除されてる、
① バスタブが私のお気に入り
② 近隣は食事には困らない程、沢山のレストランがあり
③ コンビニやKTVも多く
④ 夜遊びや家族での利用にも良い
部屋は綺麗に掃除されてる、
① バスタブが私のお気に入り
② 近隣は食事には困らない程、沢山のレストランがあり
③ コンビニやKTVも多く
④ 夜遊びや家族での利用にも良い
HIROTO
不満無し
友人３人で３泊しました。私はフロント正面のエレベーター上がる新館に泊まりましたが、部屋に来た友人いわく旧館はもっと古いとの事（確認はして無い）。部屋は広いが板張りの床が一部剥がれていたりと古さは否めない。トイレには洗浄機、お湯はすぐ出る（ぬるい時も有り）。正面通りが賑やかで、防音イマイチ。エアコンは常時２６度設定にし、夜間は喉痛めるので濡れタオルを干しました。 おじさんには立地良し！、付近にＫＴＶ多数、友人は連れ〇みした（否ＫＴＶ姫）ので、大丈夫なのかと。 フロントで両替可能（日中のみ？）、レート３．８と空港・カジノより良し！
??
good
MASATOSHI
ロケーション
リトル東京の目の前にあるとても便利なホテルです！
Verified traveler
マカティ初心者の私には立地の良いホテル。
リトル東京は目の前です。
バスタブタブもあり、リラックスできました。
リトル東京は目の前です。
バスタブタブもあり、リラックスできました。
Teruhiro
エアコンがうるさい
HIROTOSHI
フィリピンの伝統文化的な内装で
良い雰囲気があり過ごしやすかった
良い雰囲気があり過ごしやすかった
Kenji
スタッフは日本語理解していて安心。部屋で喫煙可は最高。Wi-Fiが弱いのがちと難点だがそれ以外は満足。
YASUNORI
Very convenient place
Masahiro
誕生日プレゼントにケーキをいただき、スタッフ一同と記念撮影をしていただきました。心遣いに感謝します。ありがとうございます。
????
The indoor air conditioner was very noisy.
There is a feeling of cleanliness in the room, but there is a musty smell inside. Is it because of the air conditioner?
There is a feeling of cleanliness in the room, but there is a musty smell inside. Is it because of the air conditioner?
MASAHIRO
良いところ
日本語を話すスタッフがいる
日本食が周りにあり、とにかく豊富に食べれる
日本のコンビニと、ほぼ同じ物が売っている
高速道路の出入り口に近い
部屋は狭いが合格点
日本語を話すスタッフがいる
日本食が周りにあり、とにかく豊富に食べれる
日本のコンビニと、ほぼ同じ物が売っている
高速道路の出入り口に近い
部屋は狭いが合格点
TAKASHI
エアコンの音がうるさかった。スタッフの対応は素晴らしく良かった。
Junichiro
日本人街の中にあり、周りは日本食のお店がいっぱいある。
コンビニもすぐ近くにあり、便利な場所です。
スタッフも日本語が通じるのでとても助かります。
バスタブもあるがドライヤーがないのが不便
コンビニもすぐ近くにあり、便利な場所です。
スタッフも日本語が通じるのでとても助かります。
バスタブもあるがドライヤーがないのが不便
Hironobu
Konte good
YASUNORI
エアコンが静かだともっとよかったが、ロケーション、ホテルスタッフの対応が良く、おおむね満足できた。
osamu
Faculty’s are quit old but okay
Takashi
リトルトーキョーの目の前で便利。ウォシュレットなど日本人には使い勝手のいいホテル。
KAZUNARI
周辺の治安はとても良い印象でグリーンベルトなどから少し離れてる分逆に交通渋滞はまだましなイメージ、ただしフィリピン特有の交通事情により、クラクションや救急車の音でノイジーな感じの日もある。また、風呂場のバスタブがかなり年期が入っており、とても綺麗とはいい難いが我慢できない程ではない。また、風呂場の洗面周りに小さいゴキブリらしき虫が滞在中に見かけたのでそこは難点だったが、フィリピンの蒸し暑さや気候により致し方ない部分もあるのかなと言う印象。ホテルのスタッフは日本語話せる方と話せない方がいるが片言な英語でも問題なく伝わる。また、唯一苦労したのがハウスキーパーに洗濯物を頼みたかったが、案内のやつにハウスキーパーに頼める時間帯などが一切記載されていなかった為調べるなどがめんどくさかった。最終的に次の日に直接ハウスキーパーに聞いて依頼した。
Verified traveler
Great hospitality!
masao
シャワーの出が良くない。
Koichi
エアコンの音がうるさ過ぎてよく眠れなかった。
Eika
It’s good and reasonable hotel.
Shumpei
The staffs are great and friendly.
hajime
スタッフの方々がとても親切で安心して利用出来ました。
Hisashi
新館の方宿泊しましたが、部屋自体はキレイでした。ただ、照明がやや暗めなのとシャワーの水圧が弱かったのが気になりました。
クリーニングもしてもらいましたが、他の人が言っていたように洗剤の香りが強いので、日本だとちょっとって思うかもしれません。
その他スタッフの方も日本語も理解してくれますし、値段も手頃かと思いますので、概ね良いと思います。
クリーニングもしてもらいましたが、他の人が言っていたように洗剤の香りが強いので、日本だとちょっとって思うかもしれません。
その他スタッフの方も日本語も理解してくれますし、値段も手頃かと思いますので、概ね良いと思います。
YUJI
周りに日本食屋も多く大変便利でした。
YASUO
確かに古くて、風呂・トイレのドアはしまらず、あちこちガタガタでした。浴槽も、お湯を流していないと漏れて行ってしまい、無くなってしまいます。
どなたかも言っていましたが、窓側は道路の騒音が聞こえますが、自分はそんなに気になりませんでした。
スマホを充電するのに、持ってきたコードでは充電できず、ホテルから借りたものもダメでした。
ただ、従業員は感じが良く、親切に対応してくれます。と言うことで4にしています。
多分次回もこちらにお世話になるかと思います。
どなたかも言っていましたが、窓側は道路の騒音が聞こえますが、自分はそんなに気になりませんでした。
スマホを充電するのに、持ってきたコードでは充電できず、ホテルから借りたものもダメでした。
ただ、従業員は感じが良く、親切に対応してくれます。と言うことで4にしています。
多分次回もこちらにお世話になるかと思います。
tsutomu
スタッフが良い
Macoto
スッタフの対応が良かった。シャワーの温度も最後まで下がることなくトイレのウオシュレットも素晴らしい。
Torbjörn
Hotellet ligger centralt därför väldig högljutt.Frukost lite för fattig
KAZUHITO
オールドスタイルの雰囲気のある良いホテル
オールドスタイルの雰囲気のある良いホテルです。なので設備等の老朽化は否めませんが、快適さを損なうものではありません。
一番のお勧めポイントは、リトル東京の街が目の前だと言うこと。
日本人の方で、日本食が恋しくなってしまった時は、このホテルにステイするのが最良の選択です。
一番のお勧めポイントは、リトル東京の街が目の前だと言うこと。
日本人の方で、日本食が恋しくなってしまった時は、このホテルにステイするのが最良の選択です。
MASUHIRO
スタッフは皆対応がよく気持ちよく過ごせました。トイレにもウォシュレットが完備されていてありがたかったです。コロナ前に来た時よりも感じよくなってました。
Naoki
総合的にはコストパフォーマンスは良いと思います。
今回の滞在で残念だった点は2点あります。
【設備】
以前は無かったウォシュレットが付いていて以前は感動したが、1日でタンクから水が漏れて使えなくなった。
フロントに言うと「直す」と言ったが5日間の滞在中直ることはなかった。
【サービス】
毎日ホテルを5:30に出なくては行けなかったので、朝食のことをフロントに相談したところ「通常は5:30〜だが前の夜にオーダーしておいてもらえれば5:00に食べられるようにしておく」と言ってくれて感動した。
しかし、前の夜にオーダーしても、翌日レストランが開いたのは5:30の定刻であり朝食を取ることができなかった。
2点とも「前に比べたら」であり、ダメということではなく、ここも改善できたらさらに良くなるのにといったところなので、頑張って欲しい。
また泊まるとは思います。
今回の滞在で残念だった点は2点あります。
【設備】
以前は無かったウォシュレットが付いていて以前は感動したが、1日でタンクから水が漏れて使えなくなった。
フロントに言うと「直す」と言ったが5日間の滞在中直ることはなかった。
【サービス】
毎日ホテルを5:30に出なくては行けなかったので、朝食のことをフロントに相談したところ「通常は5:30〜だが前の夜にオーダーしておいてもらえれば5:00に食べられるようにしておく」と言ってくれて感動した。
しかし、前の夜にオーダーしても、翌日レストランが開いたのは5:30の定刻であり朝食を取ることができなかった。
2点とも「前に比べたら」であり、ダメということではなく、ここも改善できたらさらに良くなるのにといったところなので、頑張って欲しい。
また泊まるとは思います。
Location & surroundings
Herald Suites Hotel
2168 Pasong Tamo, Manila, Philippines
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Herald Suites Hotel
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