Eurotel Makati

Philippines , Metro Manila
MAKATI CITY, Chino Roces Cor Arnaiz Ave
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100 reviews shown

6/10

Pleasant

14 Feb 2026

janice

The toilet smells so bad.. crew was all great.

10/10

Exceptional

05 Jan 2026

Chanda

Location is very central destination within airport , bus terminal and walkable to Greenbelt. Staffs are polite and friendly

Leisure Family

8/10

Excellent

11 Nov 2025

BARTOLOME

clean room
staff was helpful and kind
housekeeping ammenities were off the
standard bath towels and bed sheets were worn off
no glasses in the bathroom
no pen or pencil to use
but if youre looking for a budget room this hotel is perfect
-BARTMAN
San Diego CA

Business_and_leisure Self

10/10

Exceptional

20 May 2025

Travis

Staff was very friendly and helpful

Leisure Partner

10/10

Exceptional

17 May 2025

Jules Clyde

I'm a long time client of the hotel. They have good service and a convenient location.

Business_and_leisure Family

4/10

Poor

25 Apr 2025

Paulo

I have a lot of concerns with this hotel.
Our bedsheets & towels had stains on them, our room is missing the refrigerator so we had to ask and get one. Wifi is unreliable. The breakfast buffet food are not food and fruits are not fresh.
To make long story short, you get what you paid for. I wouldn’t recommend and won’t be booking here again

Leisure Family

6/10

Pleasant

18 Mar 2025

Marilyn

It was okay. When my mom called the front desk it took her 30 minutes before the front desk to answer. But they deliver the it fast.

Friends_and_family Family

10/10

Exceptional

23 Feb 2025

Joseph

8/10

Excellent

17 Feb 2025

Paul Andreas

This hotel has much improved after renovation

Leisure Self

8/10

Excellent

13 Feb 2025

RUBEN II

Thank you for accommodating and free parking

Business_and_leisure Partner

6/10

Pleasant

21 Dec 2024

Joy

Good place near our business trip

Business

8/10

Excellent

21 Dec 2024

Joy

Good place near our business trip

Business

6/10

Pleasant

25 Nov 2024

mark

The only offputting experience is that the toilet very quickly became seriously blocked (the plunger provided was torn) necessitating our changing rooms.

Leisure Family

8/10

Excellent

13 Nov 2024

danilo

the hotel is in renovation

Business Self

4/10

Poor

13 Nov 2024

brian

NO TV and WIFI is an joke at best. Remodeling elevator and noise not good. King bee is two twins that pull apart during the night as tile floor. Someone spent huge amount of money to rebuild this hotel but was cheated.

Leisure Family

8/10

Excellent

03 Nov 2024

Joy

All good for our business trip

8/10

Excellent

03 Nov 2024

Joy

All good for our business trip

Business

2/10

Poor

02 Nov 2024

Ahmed

Hotel is noisy smelly food is very very bad

Business_and_leisure Family

6/10

Pleasant

12 Oct 2024

Conrado

I like the buffet breakfast

Business_and_leisure Partner

6/10

Pleasant

06 Oct 2024

Rigen Ian

The air on is cover with curtains if you close the curtain then you don’t have cold air and make your room like hill.
The interior designer maybe graduated in modular class

Friends_and_family Family

8/10

Excellent

04 Oct 2024

Conrad

I like the breakfast buffet. They change the food being offered everyday.

Business_and_leisure Partner

8/10

Excellent

30 Sep 2024

Verified traveler

Breakfast is very good. It is safe, quiet and convenient to stay. Staff were very nice. Kind and helpful. Room was tidy and clean but toilet is not good. Water in toilet was not passing from the floor.

Partner

8/10

Excellent

02 Aug 2024

Richard

No internet, just Messenger ok

6/10

Pleasant

31 Jul 2024

Urban

The hotel is not too far away from the airport, which can be an advantage if one is just staying for a few nights

Leisure Partner

8/10

Excellent

15 Jul 2024

Verified traveler

For the budget travelers

Not a 5 star hotel but perfect for me,location, price and service wise.very near transport hubs.

Self

8/10

Excellent

15 Jul 2024

Romulo

Location of the hotel is perfect for me.

Self

8/10

Excellent

03 Jul 2024

Verified traveler

Convenient

4/10

Poor

18 Jun 2024

BENNY

Am disappointed, will not go there anymore.

Leisure

8/10

Excellent

16 Jun 2024

BEN

Rosylnn the Manager from the Reception is a very nice person, polite, helpful...speaks excellent English.

Leisure

6/10

Pleasant

16 Jun 2024

Romulo

Convenient location

Friends_and_family Family

8/10

Excellent

15 May 2024

Richard

Good breakfast.
Bad internet.
No Cable really.

Business Self

8/10

Excellent

02 Feb 2024

RUBEN II

The towels and bed sheet were dirty.

Business_and_leisure

8/10

Excellent

12 Aug 2023

Lester

It was very central for what we needed, we stayed for 3 days and it was comfortable, a little noisy because of the road being so close and it's Manila, Makati. Plenty of places to eat and it was near to a lovely park called Green Park with a very up market shopping mall...if that's your thing. The park was a refreshing change for the city of Makati.

Leisure Partner

4/10

Poor

07 Jun 2023

Evelyn Laban

Every I can visit in Philippines I can choice to stay in Eurotel hotel was very clean and friendly.but now very dirty because wen I’m check in and Open the room smells very bad like new paint very dirty and I can asked to change the room because I can’t stay and I can’t relax because smells to bad the toilet very bad smells,the next room they can give it to me with my family is same dirty and the toilet is blocked about service not very good even I can ask to send me tissues for toilet because always empty never send to me in my room did not give me so I hope they can change and they need to a aware for cleanliness and also the towel very dark colours.I have very bad experience for Eurotel hotel.the toilet vey bad smells I can’t slept for the bad smells 😡.hello Management please you need to check the room toilets and cleanliness before they can stay the customer's 😡

Friends_and_family Family

8/10

Excellent

29 Apr 2023

Ronald

Great location! A lot of restaurants and bars and mall within the vicinity

Leisure Self

10/10

Exceptional

29 Oct 2022

CELIA

I like this Hotel it's very convenient for me.And I love the Staff,they are all great.

Leisure Self

8/10

Excellent

06 Oct 2022

Rona

Is a 2 star hotel so dent expect. Hilton
But is ok foir 1 or 2 nights

Self

6/10

Pleasant

07 Sep 2022

mark

Very bad condition for the first 3 nights stay before I was transfer to a better room.

Self

4/10

Poor

02 Jul 2022

ALFREDO

Outdated property and facilities. The small refrigerator in my room has filthy door insulation. Bathtub has a noticeable stain. No shower curtain to help contain the water.

Business Self

4/10

Poor

01 Jul 2022

Jocelyn

Disaster

I should not have write this comment but the staff there was not friendly not all but most of them (except receptionist nicole and night shift receptionist who handled my checkout very fast). First, the free breakfast was not discussed properly which one was free which one is payed that should be informed by the staff upon check in. Number two second day i ordered my breakfast around 7:20am however around 8:45 breakfast was still not delivered so I cancelled it. I received no apology no sorry from the staff. I mean where is the customer service? Third, Amenities was not working properly, Slow drainage, wifi is slow. Lastly, Everyday I see cockroaches in the room cant even imagine that there is some existing hotels that exists please refer to the photos attached. The management should really look into their people that is not so welcoming.

Business Self

8/10

Excellent

11 May 2022

Ronald

location was excellent! restaurants, malls, spas etc are so close to the hotel

Leisure Friends

8/10

Excellent

01 Apr 2022

Garim

A smile of satisfaction/ Stay

My stay was just okey 👌. i didn't expect much of that luxurious service of the hotel but to sum
it all it was satisfying. Friendly staff.

Self

10/10

Exceptional

29 Mar 2022

Ronald

If you're looking for extremely efficient and exceedingly friendly staff and a great bargain, then this is certainly the place to come if you're after a bed and a shower. I was surprised at the high level of service for such a low cost and I was also surprised at this hotel's cleanliness...
My experience was great and my expectations for the price were outmatched! I will gladly recommend this property!

Business_and_leisure Self

10/10

Exceptional

28 Mar 2022

ROMEO JR

Nice one

Business_and_leisure Family_with_children

4/10

Poor

23 Jan 2022

Lucy

It was well below expected standard with very slow service and poor food

Leisure Self

10/10

Exceptional

31 May 2021

Verified traveler

One of the staff help me a lot in my stay. They are friendly and helpful

Self

2/10

Poor

08 Apr 2021

Verified traveler

They dont refund my money what the hell are they, requesting to rebook my scheduled date of stay but they dont allow it

Friends_and_family Family_with_children

8/10

Excellent

18 Mar 2021

Verified traveler

I like rhe Staff.

I did not like the selection of food for the breakfast & they did nit have any ice in the hotel

Friends_and_family Family

2/10

Poor

14 Mar 2021

RODOLFO JR II

Terrible, no wifi, late breakfast, 1 hour response after request. I will not go this hotel again.

Self

8/10

Excellent

02 Mar 2021

Verified traveler

I completely understand that this hotel, like all businesses are struggling financially amidst the pandemic, are trying to keep standing and weather the storm. I compliment them for taking care of the staff and even though the amenities is slightly diminished but forgivable and still working hard to attain satisfactory customer service. The staff are proficient, polite, helpful, efficient, and friendly.

Business_and_leisure Self

4/10

Poor

13 Feb 2021

Verified traveler

They in the front desk when you request for something they just ignore it or just forget about what you’ve requested. They just take it for granted.they are not answering the phone

Leisure Partner

4/10

Poor

20 Feb 2020

Verified traveler

Dirty and falling apart! Staff are very nice

The place is falling apart really untidy and super old,broken door, mold and grime in the bathroom bedsheet and towel are old..
But the staff are super nice and helpful! Hope they renovate this as the location is good near on everything

Self

4/10

Poor

10 Feb 2020

Verified traveler

I ended up staying here for a night when I landed in Manila and found my accommodation had fallen through so I went here where I had booked to stay later in my trip. It was awful. First off, I was charged full price (75USD) which was vastly overpriced. The room was dingy, the sheets on the bed were really old and greyish and couldn't even be tucked under the mattress. The mattress was a piece of foam, which had a dividing seam down the middle of it (obviously it was a twin mattress unfolded to make a double). It was uncomfortable to sleep on as I kept feeling that division in the middle. No blankets were provided. The bathroom was in terrible shape. The light switch lacked a cover and there was grime and rust on the tiles and tub. All that was provided was some cheap liquid soap. The towels were thin and old. The best that I can say was that the AC worked well and the breakfast buffet in the morning was decent. I also had the bizarre experience of being kicked out of my room at 10:30 am when checkout time was noon. They cancelled my key card and when I went down to get it renewed, the clerk called up to the room, \"No one's there,\" he said. I said, \"I know. I'm the occupant of the room! It's not 12 pm yet! I'm entitled to go back to the room.\" He didn't understand this concept then sent me up with a guy to get my luggage. I wasn't even allowed in the room to get my bags. Worst hotel experience I've ever had. No way could I go back for my later booking.

Business Self

6/10

Pleasant

02 Feb 2020

Verified traveler

Pretty old with the rate it’s no wonder. Towels are dirty and nasty

Leisure Family

8/10

Excellent

20 Jan 2020

Leah Grace

The bed was comfortable and the ambiance was homey.

Self

4/10

Poor

27 Dec 2019

Verified traveler

The bathroom was clogged and not draining well
Staff does not do room service for cleanings and sheet change

Business Self

6/10

Pleasant

01 Dec 2019

Verified traveler

The beds are not too good, the staffs are good, towels are obsolete, tv are very small, food is somewhat ok. Rooms are incomplete no cups or glass to use for.

Leisure Partner

4/10

Poor

20 Nov 2019

Verified traveler

Unfortunately, one thing is the room that is reserved and another very different what is received. It was a bad experience, the staff quite inattentive, they ask something and do not respond, they do not give any information of tourist sites, there is no collaboration for the tourist. The terrible room, dirty, old without windows, we complained and they changed us but in the other room, the only thing that the difference was that it had a small window. The building is old. The only thing is that the area is good and in front there is a shopping center. But you have to keep in mind that only taxis arrive in that part. We will certainly not return to that hotel, once is enough.

Leisure Family

4/10

Poor

13 Nov 2019

Verified traveler

Proximity to shopping center. Free breakfast was included.
Unfortunately, had some stains on pillow case and bed sheets, which they quickly took care of.
The toilet didnt flush properly.

Friends_and_family Family

6/10

Pleasant

27 Oct 2019

CNCRNDCSTMR

Our room has bed bugs, we were itching the whole night.
And why is there an extra charge for a comforter blanket?
Staying in a Eurosuite and your blankets are so thin, the aircon is cold, and they they would charge you extra for thick blankets.
How many stars of a hotel is this?

Business Partner

4/10

Poor

26 Oct 2019

Jeffrey

Old room, no toilet paper and drinking water. Noisy people in the corridor. Can’t sleep

4/10

Poor

23 Oct 2019

Anette

I only like the staff, they are very kind and accommodating. They serve the customers properly and very professionals. Kudos to all of them.
What disappoint me a lot are the mattress (very old and not comfy), towels also the same (needs to be changed to at least new ones), toiletries given were so cheap (too cheap for a 2k rate per night), aircon is not blowing enougj cold (it was hot in the room). The room needs some renovation. I hope the management Will ACT on this. The location is just perfect anyway for the place that I went for my appointment. Thank you.

Leisure Family

8/10

Excellent

16 Oct 2019

Verified traveler

Lovely staff.
Good breakfast

Leisure Self

6/10

Pleasant

10 Aug 2019

Girlie

Positive: Friendly and helpful staff
Negative: this place needs a good makeover! The room are dirty estay the bathroom, molds are in every corner, tiled floor are so dated , towels are worn, with holes and faded in color

Friends_and_family Family

4/10

Poor

29 Jul 2019

Hiro

Its very poor service, the room it not so clear because i saw lots of plastic under the my bed during my stayed and the air con so loud and the light was not working well.

Partner

8/10

Excellent

27 Jul 2019

Verified traveler

Staff are friendly. And they accommodate my complaint next day regarding wifi. They move us in different level with wifi. Breakfast is alright, need a bit additional like spread for the toast.

Leisure Family

6/10

Pleasant

09 Jul 2019

Verified traveler

Their staffs are nice and hospitable.

Business Self

4/10

Poor

18 Jun 2019

Verified traveler

Very rude customer services and the room is old and dirty looking.

Business Self

8/10

Excellent

15 Jun 2019

Verified traveler

7/10, the food is bland

Leisure Partner

8/10

Excellent

12 Jun 2019

Verified traveler

Aircon are way too noisy. Bed was joint instead of queen bed. Not really happy this time

Friends_and_family Family

4/10

Poor

09 Jun 2019

Verified traveler

Waited 20 minutes to get my room no shower curtain bell staff was friendly .. air conditioner me too much noise no sheet or blanket in the bed.

Leisure Self

6/10

Pleasant

02 Jun 2019

adelina

Not happy

6/10

Pleasant

30 May 2019

Babylyn

-Receptionist are super snaughty, not nice at all
-Called them 3x to ask them to take the dirty dishes but we end up cleaning it by ourselves and just hand it to the cleaning guy...
-staffs working are so loud not thinking the customers are still sleeping
-the aircon made us sick coz it is blowing directly to our face
-the sink And toilet were so disgusting
-the bath tub was garbage
-the water is the worst part---rusty colored water

Such a waste of money:(
Didn't want to stay inside all day..just slept there And leave every morning...

Family

2/10

Poor

20 May 2019

Verified traveler

No towels in a dark and dingy room, was supposed to be Eurostyle room not cheapy, had to ask 3 times for towels, finally went to front desk and waited to get towels. Breakfast was average and waiter wanted to bump me in favour of a local, eventhough i had been waiting longer for a table. Paid for 3 nights and walked out after 1 night

Leisure Self

2/10

Poor

01 May 2019

Lily

Would not stay here again..worse!worse!worse!

Friends_and_family Family

2/10

Poor

24 Apr 2019

Verified traveler

None. Very poor. From staff to facilities.

Friends_and_family Friends

10/10

Exceptional

23 Apr 2019

charles

nice location & excellent service good value for money

Friends_and_family Partner

8/10

Excellent

21 Apr 2019

Verified traveler

City view and accessible to amenities like shopping restaurants cafes and easy access to atm.

Friends_and_family Family

4/10

Poor

19 Apr 2019

Verified traveler

No wifi and no blanket

Friends_and_family Partner

8/10

Excellent

16 Apr 2019

Aya

Keep it up

Friends_and_family Family

4/10

Poor

11 Apr 2019

Verified traveler

Great Location close to Waltermart Mall, but the rooms itself were not maintained. The showers were full of rust, the water didn’t run smoothly, mattress was so hard and they used cheap bedsheets that felt like you were sleeping on paper. Some of the rooms stunk and the air conditioning was dirty and at times didn’t even produce cold air. Our first room was in the corner of the building and you could hear everything outside, I could not get to sleep in there. Wifi did not work and the tv was so small. Overall I’d give it a half star. Not recommended to stay in this place.

Leisure Partner

4/10

Poor

11 Apr 2019

CoHan

Rooms are dirty and not properly cleaned! Aircon is not cold (had to transfer to another room). Linens pillow cases aren’t changed. No security guard to check your things before entering the hotel. No one will assist to bring your luggage and escort you in your room (you will go up on your own) they will just give you the keycard upon checking-in. Elevator is separated. The first one is up to 10th floor only. The second is 11th to 14th floors. Hassle much! Not enough cctv in each floor. And they are not responsive enough when you have a complain (eg. remote has no battery) it will take time before reaching out to you. Stayed their for 3 nights, they didn’t clean my room for housekeeping since day 1! Poor maintenance really. Disappointing!

Leisure Self

10/10

Exceptional

06 Apr 2019

Charles

good deal for the location & the services

Leisure Partner

8/10

Excellent

06 Apr 2019

Ulin

Good service

Good breakfast buffet.Super friendly girls at reception.All in all a good place to stay,opposite have Starbucks and small shopping-mall with cinema's.

6/10

Pleasant

03 Apr 2019

Verified traveler

Little bit dissapointed. I order hot water and it takes another follow up.after 2 and half hour it finally arrived.

8/10

Excellent

03 Apr 2019

Verified traveler

Just that my water heater was not doing it’s job ,

Business_and_leisure

6/10

Pleasant

01 Apr 2019

Verified traveler

I like it coz its a reasonable price, I dont like is the bed is moving. I mean the mattress

Friends_and_family Family

10/10

Exceptional

29 Mar 2019

ernest h w

avery good hotel

the stay T eUROTEL WAS PLEASANT AND ALSO THE LOCATIOB QUITE CENTRAL RO THE MALLS,Servise very good and very friendly crew,breakfast for everybody soethank to eat

Partner

10/10

Exceptional

28 Mar 2019

Verified traveler

i like the nearness of location to makati business offices

Business Self

10/10

Exceptional

17 Mar 2019

Edward

Hotel location

Excellent value with free breakfast buffet for two

8/10

Excellent

15 Mar 2019

Verified traveler

price and location. clean rooms,nice staff. will return

Business_and_leisure Self

10/10

Exceptional

12 Mar 2019

Verified traveler

I appreciate the Courtesies of the Eurotel Staffs.

The Sewege Smells was very uncomfortable n was unhealthy!
So Please Attend to it!

Leisure Self

4/10

Poor

11 Mar 2019

Ann

Bed cover and towels are strained and white becomes light briwn or gray..? It looks and feel dirty

Leisure Self

2/10

Poor

03 Mar 2019

Andie

Really disappointed.
The place is falling apart. The lobby and restaurant look great but once you are inside.
The worse part was the hygiene. Our first room had a dirty bathroom with hair everywhere. We’ve requested another room which had urine on the shower floor.

Leisure Friends

8/10

Excellent

01 Mar 2019

Patricia Louise

Our room is just in front of the elevator.
The noise of the guests can be heard inside the room that made me wake up at the middle of the night everytime they passed by.

Partner

6/10

Pleasant

24 Feb 2019

Verified traveler

Underground Parking was very handy. Check in took almost an hour. Foul odour in the room.

Friends_and_family Family

10/10

Exceptional

19 Feb 2019

Verified traveler

Fast and No Fuss

We were on our way back to Manila from our vacation tour from Ilocos, estimated time of arrival to manila was 1am in the morning, we booked Eurotel to have an accomodation and a place to stay upon arriving wee hours of early morning, tired from long ride, upon arrival in Eurotel I just presented the confirmation email then we are clear to occupy the room no fuss

Partner

10/10

Exceptional

15 Feb 2019

Verified traveler

nice place..

Leisure Partner

6/10

Pleasant

11 Feb 2019

Maru

Just the location.other than the hotel.is just average